Why Custom Is Best

March 10, 2015 By Leave a Comment

Installing a security sy9677247879_a39e3e702c_zstem can be one of the best ways to protect your business from unpredictable threats like fires and burglars.  Did you know that not all systems are the same?  That’s right there really isn’t a “one size fits all” solution when it comes to securing your workplace, nor should there be.  Why?  Because no two businesses are exactly the same.  Therefore, doesn’t it make sense that a security system should be tailored to a facility’s individual needs?  A healthcare facility wouldn’t have all the same security needs as a retail store, right?  Right.  So how do you go about finding the right system for your business?  Your best option is to hire a licensed professional in the security system field who has extensive knowledge and experience.  At Perfect Connections, Inc. our team has been customizing security system solutions for businesses throughout northern and central New Jersey for the past 23 years.  We understand your business is unique and requires personal attention versus a one-stop solution.

As every home is different and each family has different security needs, the same is true for every business.  There are many factors that go into creating the right system for your facility.  For example the location and demographics, local fire codes and regulations, facility size and type, building/facility access, number of employees, local restrictions, and more.  A business in the middle of a city is going to need a different security system than one located in an industrial park in the suburbs.  This is why it is vital to have a security systems expert do an in person assessment of your facility’s needs before pricing becomes part of the equation.  Don’t fall for the security system company that says they can give you a quote without ever having stepped foot in your facility.

What are the main ingredients for a security system?  At Perfect Connections, Inc. it is our belief that any comprehensive security system includes fire alarms, burglar alarms, access control, surveillance, a monitoring service, and carbon monoxide and smoke detectors.  There are variations on how some of these components are installed and what products are used.  For example there are many different forms of access control.  Access control can be anything from biometrics-which typically analyzes physical human traits like a fingerprint-to smart card readers that require a swipe or tap of a programmed card or fob.

Again, the type of access control that would suit your business best, really depends on what your specific needs are.  Maybe you run a healthcare facility where only certain employees are allowed to access medication supply rooms.  Maybe the best solution in that situation is issuing swipe cards to those specific individuals, or maybe a coded lock would work better.  These are the types of things you want to discuss with your security systems expert.  They will be able to advise you on what system would work best.

Monitoring your alarm system can be varied as well.  While it’s pretty standard to sign a contract with a monitoring service, there is the option to self-monitor as well.  Self-monitoring works by allowing you to access your security system via a smartphone or mobile device.  This type of monitoring could be set up to alert you directly if there is any activity detected at your facility.  The disadvantage to a solely self-monitored system is a slower reaction time and having to constantly be vigilant.  Imagine you don’t have your phone on you and an alarm is triggered at your facility, who’s going to contact the local authorities?  Fortunately, with a monitoring service you don’t have to worry about reaction time because someone is constantly keeping watch.  Even if you opt for a monitoring service often times you can still have the ability to self-monitor at your convenience.  The combination of both gives you the advantage of not having to worry about checking in constantly and the convenience of doing so when you need/want it.

Surveillance is a key component to protecting any business.  How surveillance equipment is set up will vary business to business.  Some facilities may require more or less coverage than others.  Some businesses may be at a higher risk for crime or theft than others as well.  For example Plato’s Closet in Des Moines, IA is susceptible to shrinkage due to clothing, shoe, and accessory theft.  This particular location of Plato’s Closet had a shrink rate of a little over 1 percent, but after they installed 19 IP (Internet Protocol) cameras that rate fell to .8 percent.  The quantity, type, and location of surveillance cameras will depend on an individual business’s needs.

Whether you run a recycling, retail, or healthcare facility protecting your business is a top priority that shouldn’t be left to just anyone.  You need a licensed security systems expert who will assess the risks associated with your business and customize an appropriate solution.  Our team of licensed professionals at Perfect Connections, Inc. understands you’ve worked hard for what you have and we want to help you keep it secure.  We have been providing customized security system solutions to businesses throughout northern and central New Jersey since 1992 helping you connect and protect what matters most.

If you live or run a business in Central or Northern New Jersey and would like information on any of the topics discussed above, please call 800-369-3962 or simply CLICK HERE.

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How Can You Tell Which Facility Is Best?

March 3, 2015 By Leave a Comment

Elderly-Sima DimitricAssisted living facilities are a way our aging community can be cared for and maintain a sense of independence.  As a caregiver you can never be too careful or particular when searching for geriatric care for a loved one.  They’re your family and you want them to be cared for as well as they cared for you.  That begs the question how do you know that the facility you’re looking at is the right one for your loved one?

There are many factors to consider when searching for a facility including the health and mental state of your loved one.  Knowing what type of care they will need is important and will help narrow the scope.  A critical feature that you should always be looking for is the security.  How does the facility protect its residents?  What security features are in place to ensure their safety?  As a leading security system provider our team at Perfect Connections, Inc. has been providing comprehensive security systems to healthcare facilities throughout northern and central New Jersey for the past 23 years.  We understand how important safety and security is to not only the facility but families as well.

What to look for

The physical structure, layout, and interior design of a facility can say a lot.  Any new facility will likely be built with ADA (Americans with Disabilities Act) design standards in mind.  For example, this means bathrooms will accommodate wheelchairs and walkers.  It’s the older facilities that you’ll want to tour thoroughly to be sure they’ve either made renovations or accommodations for wheelchair bound and handicapped individuals.  This is extremely important for people with limited mobility, you want to be sure they’ll be able to get around with minimal struggle.  Keep an eye out for aesthetic details that could pose a risk like area rugs, high-pile carpeting, outdated and potentially dangerous flooring as these features can increase the chances of slipping or falling.

Is there a check-in desk? This is an important security feature that will help protect residents because it will prevent random visitors from entering unnoticed.  Visitors and guests should be required to sign-in with photo identification to help prevent unauthorized entrance.  Without a check-in/sign-in desk or area anyone could just wander in or out leaving the facility, staff, and residents at risk.  Having a designated area will act as an added form of access control for the facility.

Does the facility have a surveillance system?  Surveillance is a key component to any security system.  It would help monitor residents, staff, and visitors.  Surveillance equipment can be particularly helpful in the case of elderly abuse or missing/wandering residents.  It can help provide timelines and proof in the case of abuse, missing/wandering residents, or unauthorized visitors.  Obviously the goal is to avoid all of these things, but surveillance is an added layer of security that helps provide a peace of mind and encourages people to be on their best behavior.

Is there a monitored fire and carbon monoxide alarm system and what is the facility’s emergency plan?  Having an emergency plan that staff is fully trained and experienced in is vital to the safety and survival of a facility’s residents.  As an emergency consulting firm points out, “Assisted living facilities face greater difficulties than any other business when it comes time to respond to a disaster. Residents are often disabled, suffer from reduced mobility, and may not respond to instruction as expected.”  Part of an emergency plan includes being prepared for unpredictable events such as a fire, earthquake, or hurricane etc.  Being prepared means having a plan of action that all staff and personnel have tested and understand.  Assisted living facilities should have monitored fire and carbon monoxide alarms systems, this will ensure the quickest response time from local emergency and authority crews and help prevent potentially life threatening situations.  Each facility has to adhere to local fire codes and requirements as well.

While looking for an assisted living facility for your loved one may seem like a daunting task, knowing what to look for will help alleviate some of struggle.  As a facility owner having everything in order can be taxing, but it’s essential to the safety and security of your staff, facility, and most importantly the people in your care.  At Perfect Connections, Inc. our team of experts has been providing comprehensive security solutions to healthcare facilities throughout northern and central New Jersey since 1992.  While no system is perfect, having a comprehensive one will greatly decrease the risk of catastrophe and help prepare you, your staff, and residents in the event of an emergency.  It’ll provide you and your clients with a peace of mind that is hard to obtain from anything else.

If you live or run a facility in Central or Northern New Jersey and would like information on any of the topics discussed above, please call 800-369-3962 or simply CLICK HERE.

For further information and questions you should ask when looking for an assisted living facility the links below can help:

Top 10 Safety Hazards in Assisted Living Facilities

Assisted Living Facilities.org

Assisted Living Community Evaluation Checklist

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Why Security Guards Shouldn’t Be Your Only Defense

February 24, 2015 By Leave a Comment

Garry Knight-Security GuardYou might think that hiring a security guard or team of security personnel is all you need to protect your business. On the other hand you might think that installing a comprehensive security system is all you need.  The two on their own are no doubt effective in different ways, but are even more beneficial when combined.  However, security guards on their own are limited to their singular entities whereas a security system provides full coverage of an entire specified area, lacking only the immediate physical response that a guard would possibly have.  No protection system is perfect, but there are certain advantages and disadvantages that are unique to each.  As a security system provider our team at Perfect Connections, Inc. believe a comprehensive security system can help businesses avoid potential catastrophes.  We have been securing business facilities throughout northern and central New Jersey for the past 23 years.  Our systems have provided their owners with a peace of mind hard to obtain from anything else.

Pros & Cons: Security Guards

One of the most obvious pros to hiring security guards to watch over your business is their physical presence.  Being there in person allows for an immediate reaction if the need arises.  Having a security guard present at your business also creates a sense of security among employees and customers.  Their physical presence can also act as a crime deterrent making a targeted location less appealing to a thief or criminal.  As a business owner instead of hiring another individual or taking time out of your schedule, security guards can also be assigned to monitor surveillance footage.

What are some of the potential cons?  Unlike a surveillance camera that is constantly keeping watch because that’s its inherent function, humans are not guaranteed to be vigilant 100% of the time regardless of their pay.  To that point, the cost of hiring security personnel can sometimes be a financial burden for businesses.  Costs can vary depending on the type of security guard you’re looking for (i.e. armed or unarmed etc.).  The costs for a security guard can range anywhere from $10-100 per hour.  Knowing  that you hired a reputable guard can be tricky too.  Some guard service companies may not be licensed and this can affect the quality in training, background checks, and insurance of the guards they represent.  To be sure you’re hiring a professional that has a solid background it’s important to use a licensed and bonded guard service company.  Security guards are only human which means they can’t see absolutely everything.  On the other hand security cameras can be set up to cover an entire store or facility so if that shoplifter or thief isn’t caught red-handed, they can be caught on camera.

Overall, hiring a security guard seems to have more pros than cons for many businesses.  However, the human element shouldn’t be the only line of defense for a business.  Incorporating technology is an important and cost effective aspect to safeguarding any business facility.  In fact according to SecurityMagazine.com, “It is at the critical interface of manpower and technology that the greatest cost efficiencies related to security management can be gained.”  While the physical response of a guard is ultimately the desired outcome of any security situation their reaction time and effectiveness would be greatly enhanced with the technological aid of a comprehensive security system.

If a guard were able to monitor what surveillance cameras are capturing via a mobile device versus having to sit in a designated room, their reaction time to an issue would ultimately be quicker.  They would have the security info and alerts they need in the palm of their hand versus having to look or wait for it.  This holds true for an activated alarm, if it goes off, a notification will be sent directly to the guard’s mobile device.  Remote monitoring is a helpful security feature that is becoming commonplace in many comprehensive security systems nowadays.  It makes sense considering our “on the go” society lifestyle.

While no system is infallible a combination of customized security features will help protect any business facility.  Adding the human element of a security guard couldn’t hurt either, just be sure you’re hiring someone reputable.  You might consider combining the two, technology and guards, it really depends on the type of business you operate.  At Perfect Connections, Inc. we believe a customized comprehensive security system can greatly decrease the chances of catastrophe at any establishment.  Our team has been providing expert service to businesses throughout northern and central New Jersey since 1992.  Security systems provide a peace of mind you can’t obtain from anything else and they let you get back to what is most important, running your business.

If you live or run a business in Central or Northern New Jersey and would like information on any of the topics discussed above, please call 800-369-3962 or simply CLICK HERE.

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Do Surveillance Systems Really Work?

February 17, 2015 By Leave a Comment

Surveillance-Jonathan McIntoshAs a business owner you want to do everything in your power to protect what you’ve worked so hard for, right?  So how do you do that?  Some might hire security personnel to stand guard and keep an eye on their facility, which can get expensive.  Others may opt for reinforced locks on their entrances.  But the best solution to truly protecting your business is a comprehensive security system that includes a surveillance system.  Surveillance is a key component in defending your facility.  If you have a security system that has a burglar alarm but no camera system, what happens when someone breaks-in, gets away, and there’s no footage of the incident to help catch the perpetrator?  A surveillance system can help prevent not only burglary, but employee theft, workplace violence, and vandalism.

You might think that camera footage is useless, but that couldn’t be farther from the truth.  Camera footage isn’t as grainy and unreadable as it may have been in the past.  According to Hank Monaco who is the vice president of marketing for a video surveillance system provider, “today’s cameras are infinitely better than what was being offered 10 to 20 years ago.”  Thanks to advancing technological improvements there are a wide variety of cameras including high-definition which offers clear readable images.

As experts in the security system industry, our team at Perfect Connections, Inc. understands the importance of protecting a business from criminal activity, and how surveillance equipment can play an integral part in that protection.  Our team has been providing comprehensive security systems to business facilities throughout central and northern New Jersey for the past 23 years.  Our belief is that a comprehensive security system should be customized to each individual business and should include surveillance, access control, fire and burglar alarms, smoke and carbon monoxide detectors, and alarm monitoring.

So how effective can a surveillance system really be?  If over half of United States employers utilize some form of surveillance in the workplace, it must be working.  Having a surveillance system isn’t always about crime prevention either, it can provide business insight that you can’t get anywhere else.  From keeping an eye on inventory to observing your employees behavior, you can get a grasp on the inner workings of your business without feeling like you have to hover.  Employees that are aware they are being recorded can actually make them more productive and enhance their performance.  Video surveillance can help prevent employee theft and outside burglary; the chances of being caught increase and generally people don’t want to take that risk if they don’t have to.  Aside from keeping an eye on your employees, video surveillance can actually help protect them and your customers by tracking suspicious visitors and behaviors.  Depending on your system, you could also have remote monitoring capabilities added.  This would allow you to access your cameras through an app on your mobile device from virtually anywhere.  Knowing you can check in on your business when you can’t be there adds a peace of mind you can’t attain from anything else.

How do you know what types of cameras and how many your business needs?  This is a question for your security system specialist.  Never fall for a provider that offers you pricing and equipment without ever having stepped foot on your facility.  To be adequately covered an initial security assessment should be performed in person by a professional.  Some basics to be conscious of are the different types of cameras and how footage is stored.  Two widely used camera types are Analog and IP (Internet Protocol).  Analog cameras require a monitor or TV to view footage which is stored in a DVR (Digital Video Recorder).  IP cameras work much like our computers do sending data over a LAN (Local Area Network).  There is a wider range of resolution options for IP cameras than there are for Analog.  Footage from IP cameras is often recorded and stored in a cloud system.  An added benefit of an IP camera is the ability to remotely access each individual camera which you can’t do with an Analog system.  With Analog you would have to log into the DVR system to access recorded footage.

While there is no fool proof system, having video surveillance as part of your comprehensive security system can help prevent catastrophic loss and assist in the aftermath of an unfortunate event.  For example, look at the Boston Marathon bombing in 2013.  The suspects were caught on surveillance cameras and the surviving suspect is now facing trial.  Without video footage police would have had to rely on eye witness accounts which aren’t always as clear.  Criminal behavior is an unfortunate reality but we can be better prepared by implementing security technologies in our daily lives.  As camera technology advances the demand for more surveillance will rise.  Especially with progressive technology like “smart” surveillance that would provide more analytical insight into human behaviors, crowd counting, and even body heat recognition.  According to a ReportsNReports analysis the size of the global market for “smart” surveillance was around $13.5 billion in 2012 and is estimated to reach $39 billion in 2020.

Most business facilities will likely not require “smart” surveillance equipment yet, but who knows what the future will bring.  With the vast array of cameras available in today’s market your security systems expert will be able to find the type that suits your business best.  At Perfect Connections Inc. our experts have been providing comprehensive business security solutions throughout northern and central New Jersey since 1992.  We are committed to customizing a system specific to your company’s needs.

If you live or run a business in Central or Northern New Jersey and would like information on any of the topics discussed above, please call 800-369-3962 or simply CLICK HERE.

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Campus Security

February 10, 2015 By Leave a Comment

Duke University-Nan-Cheng TsaiApplying to college can be one of the most exciting, albeit nerve-racking, times in a young adult’s life.  Same is true for the parents.  It seems to be a bittersweet experience for parents, part of them is excited for their son or daughters future, and the other part is sad to see them “leave the nest.”  Nevertheless, parents are typically by their child’s side throughout the process.  And the process of applying to schools often includes frequent trips to different campuses.  Choosing a school is not all about the campus, even though a student may be slightly swayed if it happens to be located by a beach.  Aesthetics and location aside, parents are looking for what types of safety and security measures are implemented.  They need to know that when they send their baby (no longer a baby) out on their own that they are going to be safe.

Life is unpredictable and no matter what precautions you take, you simply can’t be protected from everything, you can however be prepared.  That is what parents will be looking for during their visits, what types of safeguards are in place in preparation for the unpredictable?  As a leading security system company our team at Perfect Connections, Inc. has been providing comprehensive security solutions to facilities throughout northern and central New Jersey for the past 23 years.  We believe a comprehensive security system includes some form of access control, video surveillance, fire alarms, smoke and carbon monoxide detectors, and alarm monitoring.  That being said we realize college campuses pose a unique security situation.

Today it seems that the majority of schools have a campus security or police force to help manage and maintain safety throughout school grounds.  Campus security often deals with issues of safety pertaining to drugs and alcohol abuse, physical and emotional abuse, gender equality and discrimination, cultural diversity, and violence.  It’s an undeniable fact that certain events have shaped the approach to campus safety over the past decade.  For example the brutal shooting at Virginia Tech in April of 2007 which claimed 32 student and faculty lives.  To help avoid such senseless tragedies todays campus officers work on effective crisis planning.  Having a plan for such an unlikely event helps students, staff, and the community be better prepared ultimately leading to a swifter recovery time.

Aside from an onsite security force there are security features parents and students will be looking for when visiting a campus.  They’ll want to know about campus access, who and where can people gain entry to the campus?  Are there emergency call boxes throughout the campus?  How do students and staff gain entry to educational buildings and dormitories?  Are campus facilities equipped with fire suppression sprinklers and alarms?  These are just a few of the questions parents and potential students might have when visiting a campus.  For a more complete list of potential security concerns see the following from College Parents of America.  Another tool prospective parents and students might use to evaluate a campus’s security is data required by the Jeanne Clery Act.  “Originally known as the Campus Security Act, the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act is the landmark federal law that requires colleges and universities across the United States to disclose information about crime on and around their campuses.”  Under the Jeanne Clery Act colleges and universities are required to:

  • Publish an Annual Security Report
  • Have a public crime log
  • Disclose crime statistics for instances that occur on campus and adjacent non-campus property
  • Issue warnings about Clery Act crimes
  • Create an emergency response, notification and testing policy
  • Compile and report fire data to the federal government and publish an annual fire safety report
  • Enact policies and procedures to handle reports of missing students

For more information on what students and parents will likely be looking for when college hunting check out the following links:

When looking at a college campus you can see the integration of security features that are part of the bigger security picture.  For instance, many schools provide college ID cards to each student.  Sometimes these ID cards are used as credentials access control systems.  These systems allow or deny students access to certain buildings or specific parts of buildings.  Arizona State University uses this type of access control on their campus.  This feature can be tied into an alarm system that can be activated if someone tried to enter a location without the proper permissions.  ID cards also tend to act as access to school cafeteria meal plans, money for campus stores and sometimes local businesses, and sometimes entry to school parking lots.

Video surveillance is security feature that is becoming more prominent on campuses nationwide.  According to Campus Safety Magazine the camera growth among colleges shows, “no signs of slowing down.”  As technology progresses and the need for security increases surveillance systems are being integrated to enhance any and all existing features.  A report published by TechNavio in 2014 predicts, “…school and university spending on video surveillance and access control will be more than $1.1 billion four years from now.”

With the help of technology college campuses across the U.S. are becoming safer for their students, staff, and visitors.  While no security system is infallible, by implementing comprehensive features schools are better preparing themselves for potential disaster.  As leading professionals in the security industry, our team at Perfect Connections, Inc. understands the importance of being prepared.  We have been providing comprehensive security system solutions throughout northern and central New Jersey since 1992.  If you’re looking for expert security service for your campus facility do not hesitate to contact our specialists at 800-369-3962 or simply CLICK HERE.

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Want A Thriving Business? Avoid Employee Theft!

February 3, 2015 By Leave a Comment

Biz man pointingIn an ideal work environment everyone would get to work on time, perform their duties efficiently, and respect one another.  Unfortunately, the ideal is not always reality.  The success of a business is dependent on many factors, hiring the right employees is a major one.  Your employees are the life-force that drive your business, but they can also be the metaphoric “poison apple” to its success.  The often hidden threat to a successful business is employee theft.

What is employee theft?  Employee theft can be defined as, “any stealing, use or misuse of an employer’s assets without permission.”  Now most people typically think this means cash or items of monetary value but that’s not always the case.  The following will discuss what constitutes employee theft, how it affects businesses in the U.S., who the main offenders are, and how you can combat it.  At Perfect Connections, Inc. we can help protect you and your business from untrustworthy employees.  We’ve been providing security system solutions to businesses throughout northern and central New Jersey for over 20 years.  While a comprehensive security system can’t detect an employee’s honesty, it can help prevent employees from stealing as the chances they might get caught increase.  We don’t advocate blindly mistrusting your employees, we simply provide effective equipment to help prevent theft and loss.

When employees steal, they aren’t always stealing cash.  Some of the most common assets stolen are time, supplies, cash, merchandise or company property, and company information.  Time may not be a tangible asset, but it is often abused or stolen.  Think about the employees that consistently show up late or take extended breaks and never make up the time.  When you have one person doing this it doesn’t seem like a big deal, but looking at the big picture the numbers add up, and fast.  It’s not only companies paying people who aren’t actually working their designated hours, it’s the loss of work and potential business for a company.  This has an effect on the entire nation economically.

According to The U.S. Chamber of Commerce employee theft costs American businesses anywhere from $20 billion to $40 billion annually.  That’s capital that could be reinvested in a company to create new jobs, grow, and/or innovate.  This doesn’t mean people don’t deserve breaks or time off, it’s just pointing out the fact that if given the opportunity some people will take advantage.  In fact 75% of all employees will steal at least once and some will become repeat offenders.  The employees that steal are not always the ones you’d expect either.  Surprisingly (or unsurprisingly) managers account for 55% of all employee theft.  How do they get away with it?  They’re typically in a position where they are well trusted, hence being a manager.

So what can be done to combat the damaging effects of employee theft?  Fortunately there are some guidelines you can follow as an employer to help prevent, or at the very least, limit employee theft.  Caron Beesley for the U.S. Small Business Association has 6 general tips and they are as follows: pre-employment background checks, check candidate references, communicate conduct guidelines, don’t be afraid to audit, recognize the signs, and set the management tone.

Running a background check is a good idea for any employer, it’ll provide insight into an applicant’s history that may not come through in an interview.  Checking references will help speak to a candidate’s character from sources other than the candidate themselves.  Being upfront about your expectations for employee conduct will set the stage for ethical behavior, this can be a code of conduct that is reviewed upon employee orientation, and companywide on an annual basis.  Auditing your business is an effective way to discover theft and fraud especially because it’s performed by a third party and unbiased professional.  Recognizing the signs can be a little more challenging, but according to Beesly there are some behaviors to take note of.  You should be conscious of an employee not taking any vacation time, a change in normal behavior, being overly protective of ones work, disappearing financial records, and unexplained debt.  Lastly, setting the management tone will let your employees know you take your business seriously.

Aside from company policies and expected behaviors, installing a comprehensive security system can help deter fraud and employee theft.  Surveillance equipment can prevent theft and catch it in action.  If employees know their environment is being monitored they’re less likely to attempt theft for the possibility of being caught.  Using some sort of access control within your facility can help by limiting who can enter and sometimes exit specific areas.  This would allow you to store items of high value or importance and limit who can access them via key fobs, swipe cards, or other credentials.  Here at Perfect Connections, Inc. we understand no system is perfect or infallible, but they can help significantly decrease the chances of substantial loss and/or damage.  Our team of experts has been providing comprehensive security system solutions to businesses throughout northern and central New Jersey since 1992.  Call on our specialists to help you protect your business so you can get back to what’s most important, running it!

If you live or run a business in Central or Northern New Jersey and would like information on any of the topics discussed above, please call 800-369-3962 or simply CLICK HERE.

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