What Happens if My Network Fails?

May 14, 2015 By Leave a Comment

No Internet-Marcelo GraciolliDoes your security system, or part of it, rely on your company’s internet network?  Or are you considering a system that is at least partially dependent on network connectivity?  If so, what happens if that network fails or is compromised?  Fortunately nowadays the chances of your network dropping or losing connection is pretty slim, in fact the probability of most Internet Service Providers (ISPs) experiencing an outage is about 1%.  But in the rare case that it does become inactive there are methods to keep security features active, in particular network attached surveillance or IP (Internet Protocol) cameras.  Maintaining an operating surveillance system is crucial to the overall effectiveness of a comprehensive security system.  Surveillance footage can aid in police investigations and the mere presence of cameras can help deter criminals.  Fortunately there are methods of streaming and recording footage even when your local area network (LAN) is down.

Our licensed integrators at Perfect Connections, Inc. understand the importance of security system continuity and one that functions with minimal incident.  We have been providing comprehensive security solutions to businesses throughout northern and central New Jersey for the past 23 years.  We specialize in surveillance systems, fire and burglar alarms, and access control solutions.  There is no perfect system, but by installing redundancies and planning with prevention in mind, system issues will be few and far between.

Traditionally recorded surveillance footage would be stored on an external digital video recorder (DVR), but thanks to progressing technology and the desire to streamline everything, virtual and network storage options are becoming more popular.  The cloud is becoming a popular virtual storage method that is cost effective and has seemingly limitless real estate.  To find out more about the cloud, check out our post here.  Whether you’re using the cloud or an external device like a DVR, it’s not a bad idea to have a back-up in the unlikely event your network goes down.  Two common types of redundancies are Network Attached Storage (NAS) devices and SD memory cards.

NAS devices are installed on the same network as your security cameras.  If you’re network were to suddenly go out or someone accidentally caused and outage, the NAS would continue recording.  If you were using the cloud as your main storage and the network drops, the NAS device could be setup to automatically upload recorded data to the cloud once the network is repaired.  It’s also a cost effective method as multiple network cameras can be setup to stream to the same NAS device.

SD memory cards are exactly what they sound like.  They’re storage cards within the actual camera, essentially the same as memory cards used in digital cameras and other devices.  This type of technology is also sometimes referred to as “edge storage.”  SD cards are typically programmed one of two ways.  Either they are constantly recording regardless of the network status, or they are programmed to kick-in when network connection is lost.  According to Fredrik Nilsson, General Manager of the Americas for Axis Communications, using SD cards as a redundancy works best in smaller applications where there are minimal cameras.  The main reason being they cost more per gigabyte of storage in comparison to NAS devices that can accommodate multiple cameras on a single device.

While the likelihood of your network failing or dropping out is pretty low it’s always best to plan for the worst case scenario.  There is no perfect security system, but there are measures that can be implemented to ensure coverage when you need it most.  When it comes to surveillance it’s imperative to have continuity, therefore it couldn’t hurt to have redundancies installed when using network cameras.  NAS devices and SD memory cards are two effective back-up storage methods that will help retain critical information that can later be accessed if need be.  To find out which type of backup is best for your facility always consult a licensed security system integrator.  Our team at Perfect Connections, Inc. has been providing comprehensive security system solutions to businesses throughout northern and central New Jersey since 1992.  We understand no two businesses are exactly the same and that they should be treated with an individualized approach that suits their specific needs.

If you live or run a business in Central or Northern New Jersey and would like information on any of the topics discussed above, please call 800-369-3962 or simply CLICK HERE.

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Healthcare Climate and Security

May 7, 2015 By Leave a Comment

Healthcare-NEC Corp of AmericaHealthcare facilities pose a unique security situation.  By nature they hold a lot of risk other organizations don’t necessarily have to deal with.  Most healthcare facilities are open to the public and provide care for a vast array of people on a daily basis.  Many facilities also house expensive and often sought after narcotics or medications.  Also, recent changes to healthcare policies are having an effect on everyday operations and their implications may not be fully realized yet.  These factors combined with the unpredictability of patient and public behavior make healthcare facilities particularly sensitive environments that require special attention when it comes to security.

As licensed security system integrators our team at Perfect Connections, Inc. understands the changing healthcare climate is producing security risks that need to be addressed.  We have been providing comprehensive security system solutions to facilities throughout northern and central New Jersey since 1992.  Protecting the integrity of any healthcare facility is crucial to the safety of not only its patients and the general public, but medical staff as well.

Unfortunately, healthcare facilities are no strangers to criminal activity.  The 2012 Crime and Security Trends Survey, based on responses from 208 healthcare organizations across the United States, showed that incidents of crime at healthcare facilities are on the rise.  In just two years from 2010 to 2012 these incidents rose 37% from a reported 15,000 to more than 20,500.  Keep in mind these were reported events.  The US Department of Justice estimates that at least half of the crimes committed go unreported.  A reason organizations fail to report disturbances is at least partially due to the fact that they don’t want to look bad in the public eye and potentially lose patronage.

There are many contributing factors to the rise in criminal incidents at healthcare facilities.  For one, many facilities are open to the public 24 hours a day, 7 days a week which can leave them vulnerable.  Outside disputes sometimes spill into the healthcare environment causing disturbances and putting staff and patients at risk.  Many facilities house pharmaceuticals which can attract substance abusers and drug dealers, increasing the risk of narcotic theft and violence.  Another security issue facilities face is when their real estate expands.  When healthcare organizations acquire new facilities it can be difficult to create consistency in mitigating risks and instituting security protocols, especially across sprawling campuses.

The Affordable Care Act (ACA also known as “Obamacare”) poses a not so obvious concern when it comes to healthcare security.  How can a healthcare policy affect security you ask?  According to James Barbour, Market Research Analyst on the Kratos PSS Marketing Team, the ACA will undoubtedly have implications on healthcare budgets.  He says, “Hospitals will guard their budgets cautiously, and security—traditionally viewed as a cost center—will feel the pinch.”  Experts also estimate a rise in patient volume due to more people being insured.  This has the potential to overwhelm facilities that are already stretched too thin due to budget cuts.  The repercussions of the ACA have not been fully realized in general, however security integrators and healthcare professionals should be thinking about ways to effectively and economically manage the risks associated with the healthcare environment.

Often times a healthcare facility will employ physical security guards to help ensure the safety of their staff and patients.  However, in the changing economy and in light of policy changes we know security may be faced with spending challenges.  Security guards may be on the chopping block when it comes to budget costs, so how can facilities make up for the lack of physical security?  Implement comprehensive security systems that include access controls, surveillance, monitoring and notification systems, and lockdown capabilities.

Access control systems can help limit who can gain entry to specific areas of your facility.  This would help in sensitive areas, like pharmaceutical storage and data centers.  According to Joe Liguori, president of the Board of Directors Security-Net, “healthcare facilities are finding that there is a long-term cost savings by implementing access control for storage and supply closets, for example, eliminating the need to change locks and replace lost or stolen keys.”  Access control can also help decrease or eliminate theft.  By using different methods like card readers, fobs, or sometimes biometrics credentials are harder to duplicate or steal making it easier for medical staff to focus on what is most important, their patients.

In addition to access control, surveillance plays a key role in crime prevention and overall safety.  Security cameras allow an organization to have eyes across their entire facility including areas that often go unprotected like parking lots/garages.  Having a monitored security system, especially in regards to surveillance, helps alert the proper authorities faster in an emergency.  In tandem with a monitoring service, a mass notification system can notify the right personnel in an emergency or dangerous situation as it is occurring.  Being notified of an event as it happens would allow for immediate action and hopefully prevent further damage.  This is where lockdown capabilities would be beneficial as well.  All it would take is the touch of a single button from a facility member, and part or all of a building could be shut down.  This is a particularly beneficial feature that can keep a perpetrator out of certain areas in high risk scenarios.  Fortunately, lockdown capabilities can sometimes be easily integrated with existing access control features.

While crime statistics can seem daunting, it’s important to remember that many, if not most, healthcare facilities are generally considered safe.  However, as a healthcare professional or facilities manager it behooves one to consider the risks specific to their organization and how they can be mitigated.  As security system integrators, our licensed team at Perfect Connections, Inc. has been providing comprehensive security solutions to healthcare facilities throughout northern and central New Jersey for the past 23 years.  Just like your patients, we know that no two facilities are exactly the same and that it takes an individualized approach to solve specific needs.

If you live or run a healthcare facility in Central or Northern New Jersey and would like information on any of the topics discussed above, please call 800-369-3962 or simply CLICK HERE.

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What Makes A Security System A System?

April 30, 2015 By Leave a Comment

CCTV-Wikipedia ImageIn an unpredictable world, one thing is certain, we all want to protect what’s ours.  Whether you’re a business owner or a homeowner, you want to keep safe that which you’ve worked so hard for.  One of the most effective ways to do that is to install a security system.  Well, what exactly is a security system and what makes it a system? Security can be defined as, “the state of being protected or safe from harm,” and system can be defined as, “a group of related parts that move or work together.”  A security system is an assemblage of equipment that helps prevent imminent danger or damage.

As a licensed security systems provider, our team at Perfect Connections, Inc. has been helping protect homes and businesses throughout northern and central New Jersey since 1992.  We believe that a security system should not only be a group of working parts, but that it should be comprehensive.  Comprehensive can be defined as, “complete; including all or nearly all elements or aspects of something.”  After decades of installing security equipment we’ve found that a truly comprehensive security system should include some form of access control, fire and burglar alarms, surveillance, and a monitoring service.

Access control is the means by which you limit admission to a specific point of entry.  It’s essentially your first line of defense against unauthorized entrants.  Probably the most conventional form of access control is a standard lock and key.  Today, the lock and key method is either being eliminated or used as a backup to more technologically advanced controls.  Traditional keys when lost or stolen can be easily replicated whereas using readers, fobs (tokens), and sometimes biometrics in combination with a password are more concrete and less susceptible to duplication.

Card and proximity readers are typically placed next to a point of entry and a fob or card that is programmed with the appropriate credentials is used.  The card or fob is either tapped or swiped on or near the reader to gain access. The benefit to using a swipe card or fob is if they are lost or stolen they can be deactivated in the operating system whereas you can’t deactivate a physical key unless you change out the entire lock.  Biometrics, which uses physical credentials like a fingerprint, is similar in the sense that access information isn’t as easily stolen or duplicated.  This type of access control isn’t as widely used today because they tend to be more complex and costly.  However, as technology progresses we may see a rise in biometric applications.

Fire and burglar alarms are critical alerts in potentially life-threatening situations.  Fire and burglary can strike at any given time without warning, wreaking havoc on your business or home.  With burglary occurring every 14.6 seconds and national fire departments responding to an estimated 1,240,000 fires a year (2013), it’s critical to the safety and security of any home or business to implement preventative measures.  Physical structural damage and property loss incurred by a fire or burglary is only part of the aftermath, the emotional and psychological damage is even harder to repair.

In conjunction with burglar alarms and access control, surveillance is essential.  When installed correctly surveillance equipment is not only a helpful crime deterrent, but a useful tool in solving crime.  In the wake of IP (Internet Protocol) and wireless technology, surveillance equipment is no longer limited to hardwired installations.  This increases scalability, flexibility, and ease of installation.  It also helps reduce the cost of installation by not having to pull as much cabling through walls.  Another benefit to having a surveillance system is the potential capability to access footage remotely.  With a plethora of mobile apps at your disposal, you can access your surveillance system to see what is going on at your facility or home when you can’t be there.  Being able to remotely access your security cameras adds a layer of monitoring and convenience that, up until recently, wasn’t widely used or available.

Lastly to complete the effectiveness of a security system you should have an alarm monitoring service.  Without a monitoring service who is going to respond to an active alarm?  If you’re lucky someone nearby will call the authorities, that’s assuming someone is actually near your facility or residence when the alarm goes off.  An alarm monitor can help save you, your family, or your business from potential disaster by decreasing the response time from local authorities and emergency responders.  When an alarm is triggered the monitoring station is instantly notified; they typically try to contact you first, and if they don’t get a response within a given amount of time authorities and emergency crews are dispatched.  This is a particularly beneficial service in the event that you’re out of town or unable to respond in an emergency.  Having an alarm monitoring service can mean the difference between catastrophe and a manageable situation.

A security system is so much more than the equipment that comprises it.  It helps provide protection and life safety in a volatile world. Remember, a system is only as effective as the parts that comprise it.  For a security system to be comprehensive it should include fire and burglar alarms, access control, surveillance, and a monitoring service, at least.  As a security systems expert, Perfect Connections, Inc. has been providing comprehensive security solutions to homes and businesses in northern and central New Jersey for the past 23 years.  We understand the importance of mitigating the unpredictable and what it takes to do so.

If you live or run a business in Central or Northern New Jersey and would like information on any of the topics discussed above, please call 800-369-3962 or simply CLICK HERE.

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What Does Wide Dynamic Range Mean in Surveillance?

April 28, 2015 By Leave a Comment

When it comes to surveillance cameras, visibility is key.  Some of the obstacles surrounding a camera’s capability to retain clear images such as lighting, camera installation, and type of camera are somewhat within our control, others are not.  Uncontrollable issues of extreme brightness, like light produced from headlights and the sun, or extreme darkness are not necessarily easily overcome.  However, as with anything, technological progression helps change these harrowing limitations.  As industry professionals our team at Perfect Connections, Inc. has been providing security system solutions, including surveillance, to organizations throughout northern and central New Jersey for the past 23 years.  We’ve seen the impact changing technology has on the equipment we install and how it can be beneficial to our customers.

Surveillance systems are in the midst of a transition from using conventional analog equipment to IP (Internet Protocol).  Why? For one, image quality.  The tricky thing with IP cameras is not all are created equal.  There isn’t necessarily a defined industry standard that is accepted by all integrators and camera manufacturers when it comes to “best” image quality.  For example some might argue that the higher the megapixel count the better, but it doesn’t necessarily guarantee a better image.  At least with HD (high definition) cameras there are standards manufacturers must comply with in order to be considered HD.

Aside from pixel count, an IP camera’s display threshold in extreme conditions is critical, but limited.  This limit, specifically when referring to extreme brightness or darkness, is typically known as “dynamic range.”  Wide dynamic range (WDR), “allows cameras to capture much more detail in scenes where there are varying levels of light, much like the way the human eye ‘processes’ these types of scenes.”  You know the feeling of widening your eyes in the dark to try to see clearer because you’re eyes haven’t quite adjusted yet?  It’s sort of the same idea with WDR cameras and how they adapt in both light and dark conditions.  However, their adjustments aren’t a physical strain and transitions are typically quicker than ours.

WDR footageThe images above show the difference between a parking garage being monitored by a camera with no WDR or WDR turned off on the left, and on the right the same area monitored by a camera with WDR enabled.  The difference is clear as day.  Why do they differ so much?  The camera with the WDR enabled has two internal Charge-Coupled Devices (CCD).  The two devices, or sensors, scan an image at different speeds, one low and one high, the image processor then combines the separate images producing a clearer, more balanced picture with better contrast and lighting.  This process happens quickly enough to produce a stream of clear recorded footage.  There are many different manufacturers that produce these WDR cameras in the market today, and not all of them use the same type of sensor and image processing combinations.  The best way to ensure you are getting the best camera for your specific application is to hire a licensed security systems integrator who is educated in which camera specifications will work best in variant conditions.

WDR technology, like anything else, is not perfect.  Depending on the camera manufacturer, you could end up with a camera that takes up to 15 seconds to adjust with varying light levels.  That doesn’t sound like that long, but it could mean the difference between catching a perpetrator and them getting away.  Another issue you might run into are cameras that don’t have the ability to turn WDR settings on and off automatically.  Without the automation the transition becomes the responsibility of someone on site, which can be time consuming and ineffective in a time sensitive situation.  This is why it is vital to consult a professional security systems integrator who is educated in the differences between product specifications and their appropriate applications.

The clarity of recorded video footage is crucial to the security of any organization.  As a business owner you don’t want to be left wondering why your recordings are grainy, washed out, or so dark they become unusable.  No one can control the external factors that affect an organization, but you can be prepared for them by taking the proper precautions.  Licensed system integrators are there to help.  Our team at Perfect Connections, Inc. has been providing comprehensive security system solutions to businesses throughout northern and central New Jersey since 1992.  We recognize the importance of utilizing quality security products that not only perform well but perform to their intended specifications.

If you live or run a business in Central or Northern New Jersey and would like information on any of the topics discussed above, please call 800-369-3962 or simply CLICK HERE.

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How Does Home Automation Affect Home Security?

April 21, 2015 By Leave a Comment

Smartphone-Phil CampbellAs the technology driven world continues to evolve, our lives are becoming more and more connected.  Virtual distances are shrinking.  This has been happening since the inception of the internet.  You no longer have to fly across the world to have a meeting, you simply login to a virtual meeting where you can talk “in-person” via video chat.  Although it may be imperfect, technology has certainly had an impact on all of our lives in one way or another.

Our lives are saturated in advanced technological gadgets, everything from our cars to our smartphones, why should our homes be any different?  It used to be enough having a home security system that would alert the authorities in an emergency, but why stop there?  Home automation, or the “connected home,” is quickly becoming an integral part of a comprehensive home security system.  It’s a driving force that is changing the way homeowners and system integrators perceive “home security.”

As a licensed security system provider, our professionals at Perfect Connections, Inc. are always looking for the best ways to protect your home.  We have been providing comprehensive security system solutions to residences throughout northern and central New Jersey for the past 23 years.  Technological advancement means we are constantly learning and adapting our solutions to best suit client needs.  That’s not to say just because something is new that it should be implemented, we do our due diligence before installation of any product including home automation devices.

Home automation products aren’t exclusively linked to home security.  In fact there is a plethora of automation devices that can be installed separate from a security system, often requiring a DIY (do it yourself) approach.  For example there are devices that can be attached to kitchen appliances that can be controlled by logging into apps on your smartphone.  However, rather than complicating our daily lives by having to download separate apps for everything in our homes, we have steadily been adopting technology in an effort to streamline and simplify.  When it comes to home security, with DIY solutions you’re likely not getting full coverage while simultaneously complicating processes.  Plus they often lack continuity and one of the most important aspects of a security system, monitoring.  Rather than separating the functions of a home security system and home automation, integrators and homeowners are combining the two creating more efficient and effective life safety and lifestyle systems.

One of the top benefits of home automation is convenience.  Capabilities include remote interaction with home devices and your security system.  Imagine being able to know the exact moment your kids walk through the front door while you’re at work or on your way home.  With home automation you’re able to set up custom notifications that will be sent to your smartphone, mobile device, or computer.  This means you can go on vacation and be notified of temperature drops in your home, package deliveries, or close the open garage doors you forgot about before you left.

Depending on your home automation application, often times you can log-in to your surveillance cameras, turn lights on and off, lock and unlock doors, control media (audio and video), arm and disarm your alarm system, all from the convenience of your mobile device.  When integrated with your home’s security system a singular control panel can be centralized to help avoid confusion that can result from having too many different operating mechanisms.

As a homeowner you might be asking yourself “how will home automation affect my security system?”  For the most part home automation is considered a promising and revolutionary approach to added home safety and efficiency, but as with anything, it isn’t perfect.  Any technology that operates over the internet inherently comes with the looming threat of hackers.  Why would someone want to hack a home automation or security system?  To state the most obvious, they’re likely interested in disabling your alarm system so they can break-in.  Other reasons could include wanting to cause general havoc by tampering with your lights or HVAC system, wasting energy for no other reason than driving up your utilities bill; for “fun.”

Fortunately there are ways to decrease the chances of being hacked, both on the user and integrator end.  In many cases home automation operates wirelessly over a home Wi-Fi network.  No matter how protected you think your network may be it should always be protected with encryptions and user authentication.  The same holds true for connected security devices and any device that transmits a signal.  There must be authentication between home automation devices, the security system, and whatever mobile device you are using to access them.  Otherwise your system is susceptible to third party hackers.

Take the case of Insteon home automation systems back in 2013.  Kashmir Hill, a Forbes Staff Writer, highlights the findings of David Bryan and Daniel Crowley, security researchers at Trustwave, and what they discovered is alarming (for lack of a better word).  They found that not only was there a lack of password protection on the consumer end, but that the Insteon products (now discontinued, for obvious reasons) themselves did not require usernames and passwords and were “crawl-able” (searchable) on the web.  This meant that anyone with a little know-how could access and mess with the connected Insteon products; unnerving to say the least.  Be sure to hire licensed professionals that fully understand the products they are installing and how they will interact with your home network.

While technology is imperfect and constantly transforming you can be sure if you hire a licensed security integrator with product knowledge and experience you’ll be setting yourself up for success.  A professional with industry knowledge will be able to ensure your system is as secure as it can be by using products that require authentication and that your network is encrypted.  As a licensed security system provider, our team at Perfect Connections, Inc. understands that securing a home and improving the lives of others doesn’t mean haphazardly throwing random products together just to get a job done.  We have been providing security solutions to homes throughout northern and central New Jersey since 1992.  Technological evolution is never-ending as is our commitment to providing the safest products and security systems available.

If you live or run a business in Central or Northern New Jersey and would like information on any of the topics discussed above, please call 800-369-3962 or simply CLICK HERE.

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Should Surveillance Systems Share A Network With Office Computers?

April 16, 2015 By Leave a Comment

Network-Norlando PobreWhether you are installing a new surveillance system or changing an existing one you need to consider the type of system and the operating implications associated with it.  The desire for advanced image quality, video analytics, ease of integration, and remote access has ushered in the era of IP (Internet Protocol) surveillance systems.  IP surveillance systems have opened the door to a more integrated security system and they provide increased scalability which is important to company growth and future adaptation.  This type of surveillance system typically relies on an internet network, and as they say “therein lies the rub.”

Should your surveillance system operate on the same internet network as your office computers?  The answer is not a simple yes or no.  The short answer being it certainly is a viable option, but it could depend on the size and type of business you run.  It’s also possible to set up an IP surveillance system on its own network but it may not be cost effective or necessary.  For these reasons it is imperative to consult a licensed security system professional when altering or adding a surveillance system.

When it comes to a company’s network there seems to be some trepidation about how and what devices can and should be allowed on it.  It’s understandable, a company’s network is often a basis for its everyday functions, but where does the worry come from?  A lot of it usually has to do with a communication gap between security integrators and IT professionals or end users.  At Perfect Connections, Inc. our licensed experts are able to provide clear and understandable information about the surveillance equipment we implement and how it will affect your company’s network.  We have been providing comprehensive security system solutions to businesses throughout northern and central New Jersey since 1992.  Our team has witnessed and been a part of the migration from mainly analog surveillance to IP.

Let’s discover the common concerns about network devices and how they can be dissolved, but first we’ll review some quick terminology when talking about networks.  LAN, MAN, and WAN are three basic types of networks you’ll likely hear about from integrators and IT professionals.  Local area networks (LANs) are typically found at most small to medium sized businesses as they cover a smaller more specific area.  In all likelihood your company operates on a LAN network.  Metropolitan area networks (MANs) cover a larger area and are usually present in cities and across large campuses.  Wide Area Networks (WANs) provide the most coverage, anything from expansive distances to the whole world.  According to Fredrik Nilsson, general manager for Axis Communications in North America, WANs are often comprised of multiple smaller networks including LANs and MANs.

All networks are comprised of some sort of cabling and equipment such as switches, servers, and hubs.  The most popular type of network configuration used with LANs is called star.  A star configuration allows all network devices to be connected to a central point where if one device crashes the rest will remain in operation.  However, redundancies are typically incorporated to account for the possibility of a central station crash.

Now that terminology is out of the way, what are some of the major concerns one might have when adding surveillance equipment to a company network?  One of the most common is bandwidth consumption.  This often stems from companies that have had to deal with employees streaming or downloading videos via company networks which eats into the available bandwidth.  According to James Marcella, director of technical services for Axis Communications, IP surveillance equipment is wrongly accused when it comes to bandwidth consumption.  He says most IP cameras today can be customized to fit a company’s network and storage guidelines.  To help limit their consumption surveillance can be setup on a Virtual LANs (VLANs) which Marcella says, “prevents video traffic from grabbing the lion’s share of bandwidth.”

Then there’s the ever-present question, “what about hacking?”  In our world where virtually everything is connected through the IoT (Internet of Things), it’s hard not to worry about who can access private information and how that information is being protected.  Having surveillance equipment on the same network as your company computers may seem scary, but in reality, more oft than not, there are procedures in place to prevent hacker access.

When it comes to adding network devices and keeping the network safe authentication protocol and data encryption are key.  According to Marcella authentication protocol protects the network at the physical port level.  If someone were to unplug a network camera and try to plug in their own device, all “traffic” to that port’s switch would automatically be shut down as the foreign device wouldn’t have the proper authorization.  Data encryption is essentially creating a password to your network whether it’s wired or wireless.  This prevents someone from getting into your network or freeloading on your company’s internet.  Encryptions can be highly effective as long as they are not something obvious or easily guessed.

Lastly, network storage is a top concern.  This is often directly linked to bandwidth consumption concerns.  Due to high image quality of IP camera recordings it’s not uncommon for businesses to store video footage for longer periods of time.  Fortunately, with IP surveillance systems you don’t necessarily have to store recordings directly on the network.  For smaller installations there is the option to utilize in-camera storage through internal SD cards (Secure Digital Cards).  Network Attached Storage (NAS) devices and cloud-based systems are other viable options.  In order to determine which method is best for your company an evaluation of camera quantity and storage needs should be conducted.

Whether you are adding a new surveillance system or updating an existing one it’s imperative to consider the impact it will have on your company’s network, if any at all.  Always consult a licensed security system professional as they can help guide you or your IT department through the process from initial assessment to final installation.  Our team at Perfect Connections, Inc. has been providing comprehensive security solutions to businesses throughout northern and central New Jersey for the past 23 years.  We can help break down the communication barrier that sometimes creates apprehension when installing network devices.

If you live or run a business in Central or Northern New Jersey and would like information on any of the topics discussed above, please call 800-369-3962 or simply CLICK HERE.

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What Is Remote Monitoring?

April 9, 2015 By Leave a Comment

laptop monitor-Intel Free PressWhen you picture a surveillance monitoring station what do you see?  Is it a half awake guard staring blankly at multiple monitors?  If that’s the case you can scratch that image from your mind.  The future of monitoring services is quickly shifting and adapting to our society’s need for streamlined and efficient processes.  As surveillance systems migrate from analog to IP with megapixel network cameras, and our world becomes more and more connected through the IoT (Internet of Things), the desire to access and monitor footage from anywhere increases.  This is where the idea of remote monitoring comes into play.

Being able to remotely monitor surveillance footage from virtually anywhere is a convenience that, up until recently, hasn’t been a pervasive security feature.  It differs from alarm monitoring in the sense that a service representative isn’t necessarily waiting around for an alarm to go off, instead they are actively watching live recordings to catch potential disasters before they happen.  In the past a company would typically hire people to monitor cameras on site, which isn’t always the most economical or effective method.  Today, companies are using off-site monitoring services that have the ability to keep watch over multiple facilities 24/7.  In conjunction with that, business owners have the ability to download apps that allow them to access their surveillance footage at their convenience via a mobile device.

At Perfect Connections, Inc. our experts typically recommend a monitoring service as part of a comprehensive security system to help ensure its effectiveness.  Our team of licensed technicians have been providing security solutions to businesses throughout northern and central New Jersey for that past 23 years.  The technological climate is ever changing and we always do our best to stay on top of relevant trends that will benefit our customers.

Remote monitoring allows an individual or group of users to access surveillance footage through a secured network from virtually anywhere via a smartphone, tablet, computer, or mobile device.  Why is this beneficial?  It can help cut down, or eliminate entirely, the need to have an on-site staff staring at monitors, how effective can that be anyway?  According to Doug Marman, CTO of VideoIQ Inc. and founder of Remote Guarding Alliance, “…humans monitoring video screens grow fatigued to the point of ineffectiveness after only 20 minutes…”  Marman argues that the traditional method of monitoring surveillance is at best a practice in “hindsight” strategy.  Meaning by the time a reaction is made the damage is done or the perpetrator has already escaped.

Marman’s system of remote monitoring using a combination of video analytics and audio over IP, or voice over IP (VOIP), decreases response time and increases the ability to monitor a large quantity of cameras at once.  And in contrast to human attention span, video analytics are “100 percent vigilant.”  Marman illustrates the ability to interact with intruders instantly via audio over IP, citing how quick they are to abandon their criminal attempt when someone is calling them out over a speaker on site.  While audio interaction is an intriguing feature that allows for a virtual presence at all times, it may not be necessary depending on your type of business and your security needs.  What matters most is the ability to react instantly, reduce any lag time in response, and prevent false alarms as they typically result in fines and wasted essential resources.

With response time being one of the top benefits of remote monitoring it can also reduce overall monitoring costs, increase scalability options, and send notifications via e-mail or other media.  While the benefits of a remote monitoring system may eliminate the need to hire on-site staff, it doesn’t necessarily mean you should rely solely on self-monitoring.  If you were to take on the task of monitoring everything yourself, your business could be at risk.  Imagine you’re monitoring from a smartphone, it runs out of battery and you don’t have your charger handy.  What if you misplace your smartphone and miss an important notification?  Think about logistics too, as a business owner even you need to get sleep, you can’t be vigilant 24/7.

Having the ability to self-monitor should be looked at as an added layer of security, not your only means of protection.  According to Jerry Cordasco, vice president of operations for G4S Video Monitoring Support and Data Center, “A better choice for remote video surveillance is the use of a professional monitoring facility.”  Having a remote monitoring service provides a virtual presence 24/7 that can access real time footage and initiate the appropriate response immediately.

Security systems can be an effective crime fighters, but what good are they if an alarms goes off and no one is notified or made aware?  What good is a surveillance system that no one is monitoring?  You might get lucky and capture a license plate number that could eventually lead you to the perpetrator after the fact, but by that point the damage has been done.  The goal of a remote monitoring service is to provide timely and accurate responses to disturbances on site.

As a security systems provider, our team at Perfect Connections, Inc. understands the importance of immediate action.  Mere seconds can be the difference between prevention and disaster.  We have been providing comprehensive security system solutions, which include monitoring services, to facilities throughout northern and central New Jersey since 1992.  Every business has different security risks that is why we tailor our solutions to fit your specific needs.

If you live or run a business in Central or Northern New Jersey and would like information on any of the topics discussed above, please call 800-369-3962 or simply CLICK HERE.

Image Credit: Image by Intel Free Press-Flickr-Creative Commons

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How to Secure a Parking Garage

April 7, 2015 By Leave a Comment

Parking Garage-David HilowitzThere are many architectural components to a business facility sometimes that includes a parking lot or garage.  Whether it is attached or detached, near or far from the main building it can be a convenient asset to any business.  It’s likely the place where you and your employees park in the morning and leave in the evening.  At some point in your life, whether you were at work or another establishment, you’ve probably had an uneasy feeling walking to your car.  But why?  Perhaps it had something to do with a perceived lack of security.

A parking lot or garage can often go overlooked when it comes to the security of an organization as it is not necessarily looked at as an actual part of the main building.  Often times organizations focus on protecting the areas people spend most of their time in, their office or interior work destination.  Sometimes a parking lot or garage isn’t even owned by the business it serves but rather an outside property manager.  However, parking destinations can often be high risk areas especially at night.  As a licensed security systems company our experts at Perfect Connections, Inc. assess the security risks of an organization as a whole.  We have been offering comprehensive security solutions to businesses throughout northern and central New Jersey for the past 23 years.  We understand not every business or location is the same, and with different locations comes different security risks.  Our team helps minimize risk by offering tailored security system solutions.

The risks associated with an unprotected parking lot or garage can be mitigated once brought to light.  Speaking of light, it is one of the most important safety factors in parking lots and garages.  As you’ve probably experienced at one point or another not all parking areas have adequate lighting, thus creating dark corners and easy hiding spots for potential criminals.  According to James Marcella, Director of Technical Services for Axis Communications, “The most effective deterrent to criminal activity is a well-lit area, because not only does it increase the ability for natural surveillance, it also improves the quality of recorded images from security cameras.”

Not only is it imperative for patrons to be able to see, but if something were to happen it’s crucial that security cameras record useable footage.  Lighting and surveillance tend to go hand-in-hand.  This means installing light fixtures that will provide ample illumination and an adequate CRI (Color Rendition Index) rating.  CRI ratings quantify the precision a light source has when it comes to reproducing color.  One of the best and overall cost effective options is LED (Light Emitting Diode) lighting.

While lighting is paramount, surveillance is key when it comes to catching criminal behavior, especially in parking lots and garages.  In our current technological environment surveillance cameras and equipment are becoming more efficient and advanced.  For instance, garage and parking lot environments are not exactly the cleanest or protected areas, therefore surveillance equipment has to be able to withstand harsher elements.

Fortunately there are cameras built specifically for such vulnerable settings.  Vandal-resistant cameras happen to be a surveillance solution in volatile areas, providing protection from both human and environmental elements.  They typically come sealed from dust and moisture right out of the box making them durable and increasing their longevity.  This helps cut down on long term costs of repairs or replacements.

Aside from being durable, ease of integration is becoming a pervasive quality in cameras and security equipment.  Today, end-users are starting to migrate from analog camera systems to IP (Internet Protocol) for their image quality, coverage, and scalability.  This opens the door to whole system integration where a garage surveillance system can be on the same network as the business it services, or at least that’s the idea.  With IP and cloud-based surveillance systems becoming more ubiquitous, clearer images and video analytics are sure to play an important role in the security of any infrastructure, including parking lots and garages.  It would help cut down on the need for physical monitoring services as well provide a platform for remote access via a mobile device or computer.

When enhancing the safety of your parking lot or garage it’s important to consider landscaping, signage, cashier booths and pay stations, and alert systems for the patrons.  Landscaping around a garage or lot should be well kept and vegetation should be trimmed low to maintain a clear line of sight.  There should be clear signage that improves way-finding and some that indicates the area is under surveillance.  Sometimes seeing signage is enough to deter criminal activity.  Cashier booths and pay stations are crime targets for obvious reasons, therefore they should be well-lit and have adequate surveillance coverage.  Alert systems can be a helpful added security feature that would notify patrons by text message of any issues or disturbances while they are away.

Whether you are the owner of a parking lot/garage or a patron it is critical to ensure its security.  It’s not just about being vigilant of your property, it’s about protecting you, your employees, and your patrons.  As every location has different risks you should always call on a licensed security systems professional to perform an in-person security assessment.  Our team at Perfect Connections, Inc. has been providing comprehensive security solutions to businesses throughout northern and central New Jersey since 1992.  Our team is skilled at providing custom solutions tailored specifically to your needs.  We appreciate the complexities involved in protecting an organization as a whole.

If you live or run a business in Central or Northern New Jersey and would like information on any of the topics discussed above, please call 800-369-3962 or simply CLICK HERE.

Image Credit: Image by David Hilowitz-Flickr-Creative Commons

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Can My Cameras See In The Dark?

March 26, 2015 By Leave a Comment

West Midlands Police-Infrared FootageNot all surveillance cameras are created equally.  It may seem as simple as selecting a surveillance camera and popping it into place, but what about the external factors that affect the quality of recorded images?  One of the top concerns for industry professionals and end-users alike is a cameras ability to function in the dark or varied light conditions.  Whether you’re using interior or external cameras, their ability to function under varied light conditions is paramount.  Our experts at Perfect Connections, Inc. understand the importance of a surveillance system that doesn’t quit when the sun goes down.  We are a licensed security systems company that has been providing comprehensive security solutions to businesses throughout northern and central New Jersey for the past 23 years.

What challenges do different lighting conditions pose to surveillance cameras?  The most obvious is the absence or lack of light.  Unless your cameras are True Day Night it is likely that they will not be able to pick up fine details in the lack of light.  Another common issue is the effect of light glare.  Problematic glare can come from car headlights to poorly placed exterior lighting fixtures.  Glare will disrupt the sensors in the video camera and the recorded footage can be rendered useless.  It is important to take lighting conditions into consideration when choosing and installing cameras as it will impact the overall effectiveness of your system.  What good is a camera that captures grainy unclear images or blanks out for seconds at a time?

Fortunately there have been vast improvements in the surveillance industry that are changing the game when it comes to light adaptation capabilities.  According to Greg Peratt, Senior Director of the Panasonic Video Solutions Integration Team, there are IP (Internet Protocol) cameras that can capture detailed footage in lighting less than .01 lux illumination.  Lux illumination is the metric measurement for how much light falls on an object.  A measurement of 1 lux, “equals the amount of light that falls on a one-square-meter surface that is one meter away from a single candle.”  Therefore a camera that can capture detailed images in less than .01 lux illumination is not only impressive, it’s advantageous.

Another helpful advancement in the case of low or varied light is the Infrared Cut-Filter Mechanism (IRCF).  This filter is automatically lifted or lowered in front of the camera’s sensor depending on the light levels.  The IRCF helps block out disruptive infrared light that can come from sunlight or certain lighting fixtures and it ultimately improves the camera’s low-light performance.  When light levels are low-typically at night-is when the filter is automatically lifted from in front of the sensor.  Cameras that have this feature are considered to have True Day Night capabilities.

The only hitch with this technology is color is often distorted or lost completely.  However, the camera is still able to capture a clear black and white image and according to Steve Carney it captures an image, “…that is not only vastly more usable but also cleaner without chroma noise.”  Carney points out another differentiator between True Day Night cameras and the impersonators is what happens when the IRCF is lifted or removed.  In a True Day Night camera a piece of “dummy” glass will take the place of the IRCF in order to maintain focus and, “minimize the spectral offset between visible and IR light.”  In other cameras the ability to remove such a filter doesn’t exist, therefore the full spectrum of visible and infrared light cannot be taken advantage of.

Other features to look for when considering Day Night cameras are the shutter speeds and any tinting on the camera housing.  Varying shutter speeds affect the amount of the light that is able to be captured.  The slower the shutter, the more light is captured which isn’t always better.  Often times a camera will come with a domed or “bubble” exterior housing.  These “bubbles” can sometimes be tinted.  Depending on your application you may or may not need tinting; sometimes the tint can have an adverse effect by decreasing visibility and obstructing image clarity.

Whether you are replacing older interior/exterior cameras or installing new, your best solution is to call on the experts.  Every business and facility is different which means each will have different requirements when it comes to day/nighttime surveillance.  Having a licensed security professional do an in person assessment of your facility will help determine what type of camera should be implemented and where.  Our team of licensed professionals at Perfect Connections, Inc. has been providing comprehensive security solutions to businesses and facilities throughout northern and central New Jersey since 1992.  We believe in personalized service that tailors solutions to your individualized needs.

If you live or run a business in Central or Northern New Jersey and would like information on any of the topics discussed above, please call 800-369-3962 or simply CLICK HERE.

Image Credit: Image by West Midlands Police-Flickr-Creative Commons

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What Does Megapixel Mean In Security Cameras?

March 17, 2015 By Leave a Comment

If you’re in the market for a security system a major component you’re probably considering is video surveillance.  While doing a little research you’ve likely come across a plethora of surveillance options with various technological features.  It may seem like a daunting task to choose the cameras that suit your needs, which is why you should always consult a licensed security systems professional.  They’ll be able to assess the security risks associated with your facility and provide optimal solutions.  Our team at Perfect Connections, Inc. has been providing comprehensive security systems to businesses throughout northern and central New Jersey for the past 23 years.  We understand the process and can help you protect what matters most.  Our experts are knowledgeable in all aspects of security system integration including surveillance.  Whether or not you’ve done your own research it’s likely you’ve heard or come across the term megapixel.  What does that mean in regards to surveillance systems, and what are the advantages/disadvantages?

640px-Definitions_of_TV_standards To understand the relationship between megapixels and video surveillance let’s first figure out what megapixel means.  A pixel is a “picture element residing on the image sensor (in a camera).”  The quantity of pixels helps determine the resolution of an image.  All megapixel cameras have a minimum of 1,000,000 pixels which means the image is comprised horizontally and vertically 1,000 x 1,000 pixels.  In recent years there has been an increased demand for megapixel surveillance cameras over the standard definition cameras widely used in the past.  Standard resolution cameras typically have a resolution of approximately 400,000 pixels.

To get an idea of the difference between image resolutions the picture above shows three variations.  The front image shows a standard resolution of 576 pixels, the middle shows an HD (High Definition) resolution of 720 pixels, and the last image shows an HD 1080 pixel resolution.  While most consider all HD cameras to fall under the megapixel category Raul Calderon, senior vice president of marketing for Arecont Vision, says that HD cameras with a 720 pixel resolution are not technically a megapixel camera as the resolution only adds up to 921,600 pixels.  A major difference between HD and megapixel cameras is HD cameras have to comply with set standards whereas megapixel cameras simply refer to the number of pixels.

A major advantage to investing in megapixel camera technology is the ability to use less cameras to cover larger areas.  With standard definition IP (Internet Protocol) or network cameras coverage is significantly limited and typically requires more cameras and cabling.  Megapixel cameras require less cabling and therefore the cost of labor and cabling is typically less than installing standard resolution cameras.  The ability to digitally zoom-in on an image without losing clarity is another benefit of utilizing megapixel cameras.  Megapixel recordings are clearer than standard resolution cameras therefore more consumers are storing footage for longer periods of time, which can be helpful in solving crimes.  They decrease the need for constant live monitoring as the footage can be revisited with ease.  Other benefits include a long lifespan, they conserve energy, and they are low maintenance.

Megapixel cameras not only benefit the owner but different industries as well.  With more quality recorded footage being stored the more the recording and storage industries will grow.  As megapixel cameras become more ubiquitous, technologies used in conjunction with them will grow and change.  For example the types of video displays and lenses will likely become more developed.  While there are many benefits to megapixel cameras the potential drawbacks include initial cost of installation and the challenge of keeping up with the fast paced technological changes.  Fortunately, as these types of cameras become more widely used their pricing will be driven down.  As far as technological advancements are concerned there will always be changes and improvements it’s a matter of security system experts providing ease of integration and updates.

While you now have a little background on megapixel cameras and their advantages/disadvantages, it’s still imperative to contact a licensed professional for your security needs.  They’ll be able to assess the specific security risks associated with your facility and which products will work best.  Our team of experts at Perfect Connections, Inc. have been providing professional service to businesses and facilities throughout northern and central New Jersey since 1992.  We understand the complexities involved in creating a comprehensive security system that is tailored to your needs.

If you live or run a business in Central or Northern New Jersey and would like information on any of the topics discussed above, please call 800-369-3962 or simply CLICK HERE.

Image Credit: Image by Raskoolish at ru.wikipedia-Google-Creative Commons “Definitions of TV standards” by Raskoolish at ru.wikipedia. Licensed under CC BY-SA 3.0 via Wikimedia Commons http://commons.wikimedia.org/wiki/File:Definitions_of_TV_standards.jpg#/media/File:Definitions_of_TV_standards.jpg

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