Protecting Your Smart Home – Cyber Attacks & 5G

For those who own alarm systems, whether they are video surveillance, access control, burglary, or fire protection, our systems watch over us and protect us around the clock.

But in today’s day and age, just about everything is connected to the internet. In many cases, this includes our alarm system. And like any device that is connected to the internet, if not taken care of properly, it can be at risk of attack from hackers. With the upcoming launch of 5G, it is extremely important this year to protect anything connected to your home network to prevent these cyber attacks.

“Attackers used an army of hijacked security cameras and video recorders to launch several massive internet attacks” said a news piece by the Wall Street Journal. Many times, these cameras were infected by pre-compromised routers that already existed.

Here are some tips about how to protect your alarm system as well

Router security:
We recommend using WPA2 security for your router. Most routers, unless they are fairly old, are capable of this type of security. For more information on this, check out your router’s brand’s website – Belkin, Linksys, and Netgear are common brands.

Firmware updates: It is very important that any device that connects to the internet, from thermostats to alarm systems to routers to televisions to computers, always has the most up to date firmware. Each device’s manual or website will have instructions on how to do those, and if there is a phone application that interfaces with the device, you can often do it through the application.

Password protection: Many devices come with generic user names and passwords. These are easy targets for hackers. Make sure you change any default passwords, and try not to use the same password on multiple devices. It is most important that this is done on the router.

New hardware:
According to Kenneth White, a security researcher and director of the Open Crypto Audit Project, “If the company that made your [device] isn’t selling that model anymore or offering security updates, that’s a good sign for you to throw it in the trash.”

How Z-Wave Communication Can Turn Your Home Into A Smart Home

Smart home AccessIn the wake of home automation, smart home, or connected home technology you may have come across the term Z-Wave technology. What is it? Z-Wave technology is, “a wireless technology that makes regular household products, like lights, door locks and thermostats ‘smart’.” It’s what allows your home devices to “talk” to each other and be controlled remotely via your mobile device. Why is this important? Well, if you have home automation or been considering it, it’s all about ease of integration, flexibility, and interoperability. Home automation and its perspective devices are an integral part of a comprehensive home security system. At Perfect Connections, Inc. our licensed integrators have been providing comprehensive home security solutions for over 25 years. We believe in making your life easier and more convenient by providing technologies that not only operate effectively but help provide superior protection.

Having strong communication between devices is crucial to the efficacy of your system. It seems Z-Wave technology has the majority grip on the market as it stand today – over 1,700 in 2017,and over 2,400 by the end of 2018.This is beneficial to integrators and end-users alike. The quantity of smart products that operate on Z-Wave technology opens the door to highly flexible smart home applications. This means you can outfit your entire house with automation devices that can be controlled from your central control panel or a single application on your mobile device versus having to control devices piecemeal because they don’t operate on the same technology.

According to Mark Walters, chairman of the Z-Wave Alliance, “…greater than 80 percent of the North American security company-based lifestyle solutions are powered by Z-Wave.” The wide breadth of automation product availability within the Z-Wave family provides immense system scalability for homeowners and integrators. Meaning your initial product installations are not finite. Security and automation devices can be added on an as needed basis. For example, you may start with automated door locks, lighting, and garage door control but you may find that with time your needs expand to temperature management, skylight controls, and/or guarding against potential water damage; it’s always nice to only have to go through the installation process once, but it’s comforting to know you have options after the fact. While most homeowners rely on the experts to properly install devices in their home, the range of Z-Wave technology products does open the door to a more DIY approach. However, it is important to note that it is always wise to consult a licensed security system integrator to ensure proper product installation and operation. This technology also provides an open platform for integrators and consumers who prefer products from a specific manufacturer, making it easier to get exactly what you want.

What about existing household technologies, will they be affected by Z-Wave home automation devices? Today our lives are inundated with technology, your home probably has a slew of devices that operate on Wi-Fi or Bluetooth. The potential issue with a house full of devices operating simultaneously is the communication disruption they can incur on one another. Luckily with Z-Wave technology you don’t have to worry about interference with or from other household devices. Its operational capabilities were designed specifically for home control. It’s a low energy consumption, bandwidth efficient technology that won’t inhibit other home devices. Z-Wave technology also has a vast international presence throughout Europe further expanding their territory for consistency, device compatibility, and home automation integration. On top of that, Wi-Fi consumes a lot of power, and Bluetooth is limited in signal range and number of devices.

Home automation is a facet of comprehensive security systems that improves a homeowners posture in security. It is meant to improve lives through convenience and seamless integration. With home automation you can turn lights on and off remotely with the tap of your finger on your mobile device. You can arm or disarm your alarm system while on vacation. You can monitor an aging loved one who wants to maintain a level of independence by tracking their activity on your smartphone. Or you can use it to receive instant notifications of real time events like your kids arrival home from school. Like any system, home automation is only as good as the sum of its parts and the technology it operates on.

Z-Wave technology is the means by which many automation devices communicate with each other and the system as a whole. The strong hold it has on the market today seems to prove it’s effectiveness and dependability. It creates flexibility in product selection and system integration without interfering with existing household devices. Chances are if you already have home automation as part of your security system your devices operate on Z-Wave technology. This technology and the devices it encompasses show no signs of slowing down in our age of technological progression.

Our licensed integrators at Perfect Connections, Inc. have been providing custom and comprehensive security system solutions to homes throughout northern and central New Jersey since 1992. We believe in providing technologies that enhance your home’s security and home automation devices do just that. Home automation is part of a comprehensive security system which should include fire and burglar alarms, video surveillance, access control, and a monitoring service. We help your home security stay relevant and provide technology that improves your quality of life.

If you live or run a business in Central or Northern New Jersey and would like information on any of the topics discussed above, please call 800-369-3962 or simply CLICK HERE.

Image Credit: Image by Domoalert Smart Life Quality’s photostream-Flickr-Creative Commons

Have a Happy and Safe Halloween With These Home Security Tips

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Happy Halloween from all of us here at Perfect Connections! Here are some tips for you and your family to make sure the holiday is safe and enjoyable.

Tips For Your Home

Leave Lights On

A well-lit home is a safe home. Whether you’re in the house handing out candy to the trick-or-treaters, or you’ll be out in the neighborhood, keep some lights on around the house to show that someone is still home. Outdoor lighting also can help prevent any unwanted visitors, and makes it safer for any visitors coming for treats.

Your Security System

With the possibility for a lot of foot-traffic around your home, your security system may need a bit of fine tuning. Make sure any cameras are pointed at the areas that are most likely to receive the most traffic. The front door/porch, driveway, and if possible sidewalk and street outside the house are very important areas to be able to view. If you plan on leaving the house unattended, make sure your system is armed, and make sure anyone returning to the house know’s the alarm code to disarm the system.

Tips For Outside Your Home

Trick-Or-Treating

Make sure all candy is checked before being eaten. It is highly recommended that any candy that isn’t pre-wrapped is thrown out. And always remember – safety in numbers!

Cell Phones

If you’re sending your kids out into the neighborhood to trick-or-treat on their own, a cell phone is an extremely important tool to help them keep safe. Make sure they have a fully charged cellphone, and that they know which number to call in case of an emergency. If you’re going out with your children, make sure you have alerts set up so your security system can notify you of any incidents at your home.

If you live in Central or Northern New Jersey and would like information on any of the topics discussed above, please call 800-369-3962.

 

Is Your Security Provider Licensed?

There are many reasons to make sure the person you hire to do a job is qualified. When it comes to installing camera systems, it’s the law.Video Surveillance-Christian Schnettelker

In New Jersey, a professional surveillance system installer needs to be licensed by the Fire Alarm, Burglar Alarm, and Locksmith Advisory Committee. According to Eric Marcy at Wilentz Attorneys at Law, “many local Informational Technology Companies have begun to dabble in installing CCTV monitoring as part of their product/service offerings.” While it may make initial sense to hire an IT professional to install network-based cameras, they may lack many of the qualifications that a licensed surveillance system installer has due to the training required to obtain the proper license.

Eric Marcy also states that “While Information Technology businesses may find the installation of CCTV and surveillance systems a natural extension of the services the business may offer, failure to have a proper license for such services will result in legal exposure and penalties. Prior to any Information Technology firm from offering, marketing or providing such services it should fully investigate the requirements necessary to allow it to provide such services. IT companies would be well served to consult with counsel to review the proposed services and proposed marketing to insure that the IT firm is not in violation of State law. ”

If you’re not sure if the person or company you are hiring is licensed, you can verify on the NJ Division of Consumer Affairs website.

If you live in Central or Northern New Jersey and are considering installing cameras in your home or business, please call 800-369-3962 or simply CLICK HERE. Our licensed integrators at Perfect Connections, Inc. have been providing custom and comprehensive security system solutions since 1992.

Smart Homes and 5G – How To Stay Protected

For those who own alarm systems, whether they are video surveillance, access control, burglary, or fire protection, our systems watch over us and protect us around the clock.

But in today’s day and age, just about everything is connected to the internet. In many cases, this includes our alarm system. And like any device that is connected to the internet, if not taken care of properly, it can be at risk of attack from hackers. With the upcoming launch of 5G, it is extremely important this year to protect anything connected to your home network.

“Attackers used an army of hijacked security cameras and video recorders to launch several massive internet attacks” said a news piece by the Wall Street Journal. Many times, these cameras were infected by pre-compromised routers that already existed.

Here are some tips about how to protect your alarm system as well

Router security:
We recommend using WPA2 security for your router. Most routers, unless they are fairly old, are capable of this type of security. For more information on this, check out your router’s brand’s website – Belkin, Linksys, and Netgear are common brands.

Firmware updates: It is very important that any device that connects to the internet, from thermostats to alarm systems to routers to televisions to computers, always has the most up to date firmware. Each device’s manual or website will have instructions on how to do those, and if there is a phone application that interfaces with the device, you can often do it through the application.

Password protection: Many devices come with generic user names and passwords. These are easy targets for hackers. Make sure you change any default passwords, and try not to use the same password on multiple devices. It is most important that this is done on the router.

New hardware:
According to Kenneth White, a security researcher and director of the Open Crypto Audit Project, “If the company that made your [device] isn’t selling that model anymore or offering security updates, that’s a good sign for you to throw it in the trash.”

How Many Tiers Of Security Do You have?

One of the most important techniques to protecting your home is creating tiered security. It’s not very difficult for a burglar to get past one line of defense. The more difficult it is and the longer it takes a burglar to break into your home, the more likely they’ll run away. Neighbors are also more likely to spot someone breaking in if you are able to slow any potential thieves down. Adding additional tiers of security can easily mean the difference between staying protected and a potential robbery.

House with lock-Ts_pasha

The first tier is your exterior. Make sure your exterior is well maintained and looks occupied, even if you’re away. Unmowed lawns, newspapers on the porch, and mail piling up are all signs that no one is watching the house. Motion detector lights and well trimmed bushes/hedges protect you from people sneaking onto your property. If you need to leave a spare key outside, make sure it is well hidden and not in commonly checked places (under the mat, in the mailbox, under an out of place fake rock). For the most effective security, external weatherproofed security cameras with a 24 hour monitoring company can provide a high level of protection.

Your house itself is your next tier. About 85% of burglaries take place with the thief entering through the front or back door. About 60% of break ins are accomplished using force. Replace hollow doors with solid-core doors, add a dead-bolt, and reinforce the door jamb with metal. Adding a security film to windows will make them much more difficult to break. Most importantly, make sure all windows and doors are locked when you leave the house, even for a quick trip to the store. 30% of burglaries occur through an unlocked window or door.

Inside your house is the most critical tier. Use thick drapes and keep valuables out of view so burglars can’t see inside what you have inside your house. Electronics and jewelry are often the most sought-after items for criminals. Identify theft is also one of the fastest growing crimes. Make sure these valuable assets are protected – a large heavy Internal motion detectors, glassbreak detectors, and video cameras on an alarm system provide a comprehensive defense against potential burglaries.

While the physical barriers to a burglar getting in is extremely important, another aspect to remember is the psychological defenses. Signs and stickers that an alarm system is installed in the house are great deterrents. A dog is also a very large reason many potential burglars would avoid a house – even if you don’t have one, making it look like you do by posting a sign or leaving a leash outside can help. Audible alarm systems are not just to alert you or neighbors to a potential intruder, but also to scare away anyone that has made it into your house.

 

How Lighting Affects Your Video Quality

When it comes to surveillance cameras, visibility is key.  Some of the obstacles surrounding a camera’s capability to retain high video quality such as lighting, camera installation, and type of camera are somewhat within our control, others are not.  Uncontrollable issues of extreme brightness, like light produced from headlights and the sun, or extreme darkness are not necessarily easily overcome.  However, as with anything, technological progression helps change these harrowing limitations.  As industry professionals our team at Perfect Connections, Inc. has been providing security system solutions, including surveillance, to organizations throughout northern and central New Jersey for over 25 years.  We’ve seen the impact changing technology has on the equipment we install and how it can be beneficial to our customers.

Surveillance systems are in the midst of a transition from using conventional analog equipment to IP (Internet Protocol).  Why? For one, image quality.  The tricky thing with IP cameras is not all are created equal.  There isn’t necessarily a defined industry standard that is accepted by all integrators and camera manufacturers when it comes to “best” image quality.  For example some might argue that the higher the megapixel count the better, but it doesn’t necessarily guarantee a better image.  At least with HD (high definition) cameras there are standards manufacturers must comply with in order to be considered HD.

Aside from pixel count, an IP camera’s display threshold in extreme conditions is critical, but limited.  This limit, specifically when referring to extreme brightness or darkness, is typically known as “dynamic range.”  Wide dynamic range (WDR), “allows cameras to capture much more detail in scenes where there are varying levels of light, much like the way the human eye ‘processes’ these types of scenes.”  You know the feeling of widening your eyes in the dark to try to see clearer because you’re eyes haven’t quite adjusted yet?  It’s sort of the same idea with WDR cameras and how they adapt in both light and dark conditions.  However, their adjustments aren’t a physical strain and transitions are typically quicker than ours.

WDR footageThe images above show the difference between a parking garage being monitored by a camera with no WDR or WDR turned off on the left, and on the right the same area monitored by a camera with WDR enabled.  The difference is clear as day.  Why do they differ so much?  The camera with the WDR enabled has two internal Charge-Coupled Devices (CCD).  The two devices, or sensors, scan an image at different speeds, one low and one high, the image processor then combines the separate images producing a clearer, more balanced picture with better contrast and lighting.  This process happens quickly enough to produce a stream of clear recorded footage.  There are many different manufacturers that produce these WDR cameras in the market today, and not all of them use the same type of sensor and image processing combinations.  The best way to ensure you are getting the best camera for your specific application is to hire a licensed security systems integrator who is educated in which camera specifications will work best in variant conditions.

WDR technology, like anything else, is not perfect.  Depending on the camera manufacturer, you could end up with a camera that takes up to 15 seconds to adjust with varying light levels.  That doesn’t sound like that long, but it could mean the difference between catching a perpetrator and them getting away.  Another issue you might run into are cameras that don’t have the ability to turn WDR settings on and off automatically.  Without the automation the transition becomes the responsibility of someone on site, which can be time consuming and ineffective in a time sensitive situation.  This is why it is vital to consult a professional security systems integrator who is educated in the differences between product specifications and their appropriate applications.

The clarity of recorded video footage is crucial to the security of any organization.  As a business owner you don’t want to be left wondering why your recordings are grainy, washed out, or so dark they become unusable.  No one can control the external factors that affect an organization, but you can be prepared for them by taking the proper precautions.  Licensed system integrators are there to help.  Our team at Perfect Connections, Inc. has been providing comprehensive security system solutions to businesses throughout northern and central New Jersey since 1992.  We recognize the importance of utilizing quality security products that not only perform well but perform to their intended specifications.

If you live or run a business in Central or Northern New Jersey and would like information on any of the topics discussed above, please call 800-369-3962 or simply CLICK HERE.

Image Credit: Image by IQinVision-Google-Creative Commons

Why You Should Go With A Pro

Experts-Mai LeIn a world where you can find virtually anything on the internet, there are endless “Do It Yourself”-commonly referred to as DIY-solutions for pretty much everything.  This holds true for home security systems.  However, that doesn’t mean you should rush to your computer/mobile device and buy a 4 star rated surveillance camera off Amazon, and start poking holes in your walls.  As with anything on the internet, you end up wading through a sea of options, resources, and opinions; you might start to feel like you’re drowning in information.  Don’t worry you’re not alone.  You’ll likely have a ton of questions like how do you know if you’re making the right choice?  Are the reviews accurate, or paid for by a company?  Am I getting the best deal?  How do I know one product will be compatible with another?  Is this an honest company?  The list goes on and on.

At Perfect Connections, Inc. we’d like to help you avoid the drowning in information effect.  Our team has been providing residential security systems solutions to Northern and Central New Jersey since 1992.  While we believe our customers are capable individuals, we also believe in providing a customized, comprehensive, and clear cut solution to your home security needs that you can’t get through purchasing products piecemeal on the internet.  You know that old adage, “you get what you pay for”?  It’s true, and in some cases you end up getting less.  You can’t expect a few $50 cameras you bought online, and a monitoring app on your phone, to fully safeguard your home and family.  Surveillance cameras and mobile monitoring are only a couple components in an effective home security system.  Think about the other issues you need to be cognizant of like access control, fire and carbon monoxide detection, burglar alarms, and alarm monitoring. What good is an alarm if the local authorities aren’t contacted when it goes off?  Our team of professionals are informed and informative on the products we install, and they understand the importance of a solution tailored specifically to your home.

Hiring A Professional

If you’ve never had experience installing or operating security systems equipment, doesn’t it make sense that you’d want an industry expert to do it?  Hiring a professional alleviates the pressure on you, wasting less of your precious time and money.  An expert will be able to assess potential weak spots in and around your home that you might not pick up on.  The sophistication of your home security system is dependent on professional products and how they are installed.

There are so many pros of having a security company customize and install an alarm system for your home.  For one, they know how and which products will work together, everything from the cameras to the central control panel.  They can hook you up with an alarm monitoring service.  Having a 24/7 monitoring service as part of your system automatically contacts the authorities in case of emergency.  According to Erin Raub for SafeSoundFamily, “This does not happen with a DIY system, which notifies you (and others you put on the notification list), making it your responsibility to decide on the next course of action.”  It’s chaotic enough in the event of an emergency, you don’t want to have to figure out who to contact, or struggle to find your phone.  The convenience of having a fire, burglar, and carbon monoxide alarm/detector that communicates directly with a monitoring service is priceless; it provides a quicker response time which could ultimately save lives and property.

Home automation is a security feature that connects various aspects of your home to the central control panel in your home.  Lighting, temperature control, locks, garage doors, and sometimes appliances can all be controlled either from your control panel or even a mobile device through and app provided by Alarm.com.  You can’t get this type of connection to your home through a DIY system.  Even if you could, you shouldn’t be installing it yourself.  According to Anne Reagan for Advice Porch “To ensure that all sequences are correct, a professional should always complete home automation.”

Think about the future of your home when it comes to security systems.  If you plan on ever putting your house back on the market, having a customized professionally installed security system can actually increase the value of your home.  Like Anne Reagan points out, “…every prospective homeowner wants to live in a safe and secure home.”  That being said, potential buyers aren’t going to want a house with system they have to remove or update themselves, especially if it’s installed improperly or in adequately.

People might think a DIY security system is cheaper because you’re not paying for labor, but in reality you could end up paying more.  If your system fails or becomes completely defunct, it is up to you to replace it out of pocket.  With a professional service you would likely be covered for certain damages and/or malfunctioning equipment under your service contract.  Adding parts or features to your DIY system after the fact will add up, whereas an initial assessment from a professional will provide a more complete result from the get-go.  Any required maintenance, repairs, and updates are your responsibility which will further drain your wallet.

Before jumping online and buying a bunch of equipment, or punching holes in your walls, check out a professional service for your home security needs.  They can guide you through the process from initial assessment to final installation.  If you reside in Northern or Central New Jersey find out what Perfect Connections, Inc. can do for you.  Our team understands the value in a comprehensive home security system catered to your specific needs.

If you live in Central or Northern New Jersey and would like information on any of the topics discussed above, please call 800-369-3962 or simply CLICK HERE.

Image Credit: Image by Mai Le-Flickr-Creative Commons

What’s Missing From Your Security System

Missing puzzle pieceWhile businesses have a lot to offer, many are lacking the protection they need.  No I don’t mean stowing an arsenal below your cash-wrap, but rather an effective security system and security features.  At Perfect Connections, Inc. we can help you protect what you’ve worked so hard for.  If you run a business in central or northern New Jersey, let us assess your security risks and provide a custom solution to fit your needs.  Many don’t know what they are lacking and how it can be rectified – our licensed professionals can help in that arena.  Don’t fall victim to preventable disasters – find out what a comprehensive security system can do for you and the health of your business.

What’s lacking?

An incomplete security system is a bit like working on a puzzle with missing pieces.  There are essential features that should be included in a comprehensive security system.  Maybe you already have a security system installed at your business, but is it monitored?  What good is a security system if no one, except those in the area, is alerted when the alarm goes off?  Having a 24/7 monitoring service as part of your security system is crucial for the quickest response times.  Surveillance equipment can also help deter employee theft which is, “the fastest growing crime in America,” according to the FBI.  Employee theft costs businesses up to $200 billion each year.  Installing surveillance equipment not only in the main customer space, but in offices, storage, and inventory spaces can help decrease chances of employee theft and misconduct.

Other areas that tend to be overlooked or under-protected are doors and safes.  While a door typically locks, if it’s not sturdy and linked to an alarm, what’s preventing someone from kicking it in?  To protect your entries, exits, and interior spaces be sure that your doors are not only sturdy and alarmed but protected by some sort of access control.  Whether it’s a swipe card, key fob, passcode, or some form of biometrics, access control will help prevent unwanted entrants.  Safes that are out in the open and easy to grab or crack open provide minimal protection for whatever is in it.  If you’re going to store valuables or cash in a safe at your business be sure it’s secure either bolted to the ground or in a fortified room.

Inadequate protection from fire and carbon monoxide can be a killer for any business.  Having detectors and alarms may not be enough if they don’t communicate with emergency services.  It’s the same idea as the unmonitored burglar alarm, if no one is around to hear the detectors go off a fire could easily escalate to the point of no return.  For the quickest response time, fire alarms and detectors should be linked to a monitoring service that communicates with emergency services.  Proper fire alarms, smoke and carbon monoxide detectors should be an integral part of a comprehensive security system.  Your business is likely your livelihood, protect it.

There are few certainties in life, but taking initiative to protect what you’ve built by installing a comprehensive security system is guaranteed to help.  No two businesses are the same, therefore no two security systems will be the same.  At Perfect Connections, Inc. we believe in customizing security solutions for each individual business based on their specific needs.  As security systems experts we have been providing security solutions to northern and central New Jersey businesses since 1992.

If you live in Central or Northern New Jersey and would like information on any of the topics discussed above, please call 800-369-3962 or simply CLICK HERE.

Back To School Security Tips

With summer coming to a close, its time for back to school season. With both children and parents maintaining busy schedules of school, practices, and other events, now is a great time to make sure that your home is protected around the clock. Here are a few tips to start off back to school season the safe way:

Install An Alarm System With Remote Alerts – By installing one of these systems, parents are able to see when children arrive home. Including a surveillance camera can also let them see who is with them, and what they’re up to while they’re home alone.

Teach Kids To Use Alarm – Its very important to make sure everyone in your family knows how to work your alarm system. Assigning each person an individual PIN number allows you to keep track of each person’s comings and goings, and a quick run through of the alarm system functions can help avoid false alarms.

Help Kids Memorize Emergency Numbers – Even with the ubiquity of cell phones nowadays, its important to make sure everyone in the family knows their emergency contact’s phone numbers by heart. Phones break and batteries die – this can definitely help avoid stressful situations.

Make An Emergency Plan – We all hope the worst never happens, but one of the best ways to prepare is to get an emergency plan together. Sit down with your family and decide on a safe place to meet outside of your house in case of fire, away from the house. Make sure everyone knows the quickest way to the outside from each room.

Lost Keys – Who hasn’t at some point in their lives misplaced their keys? With a keyless/smart entry system, you don’t need to worry about this. But many people still keep a spare physical key outside, under the doormat. That is one of the first places burglars look. There are many other options that can help protect you more – keeping a key with a trusted neighbor, or in a fake rock are a few example.