Intercoms and Access Control Troubleshooting

We were recently approached by a public housing authority in Northern New Jersey with a problem. They had a 36-unit apartment building with electronic locks for entry, and were experiencing multiple issues. Tenants could no longer allow their guests entry to their apartment by pushing a button. They would have to leave the apartment, get on the elevator, and manually let the visitors in. The access control system was also no longer unlocking the main door – residents had to walk around to the back of the building to get into their own apartment building.

The housing authority had tried for months to get their previous vendor to fix the problem. The vendor rewired the intercom system and replaced parts on the access control system, all to no avail. After multiple expensive service calls, the system still had the same problem, and no solution was in sight. Frustrated, they decided to give us a call.

Drawing on our 25 years of experience, we discovered that the problem with the access control system was not with hardware, but rather with the installation. After troubleshooting, we saw that the expansion board was not mounted properly to the main board, and that the card reader was wired incorrectly. After rewiring, the system worked properly.

The intercom system, on the other hand, had larger problems. We found that the control center had failed. We also found that the previous technician, while trying to repair it, had made a mess of the wiring. A replacement was not readily available, as the company that manufactured the control center had been out of business since the early 2000s. Due to our knowledge of the industry, we were able to secure a source to manufacture the unit for us, at a reasonable price. We replaced the control center and fixed the wiring mistakes. The system works properly today and the work was done on time and under budget.

For over 25 years Perfect Connections, Inc. has been providing custom access control systems to Northern and Central New Jersey. Our specialists are licensed and understand the complexities of a comprehensive system. We know how to guide you through the process from an initial on site assessment to final installation, and how to work with you to help troubleshoot your current system. Let us help you connect and protect what matters most.

If you live in Central or Northern New Jersey and would like more information, please call 800-369-3962 or simply CLICK HERE.

How To Avoid Security Scams

Scam-Widjaya IvanImagine you’re at home and the doorbell rings. You go to answer the door. Who’s there? It’s a salesman claiming to be a representative from a security system company. They tell you they’re at your home to offer you a free security system. Sounds too good to be true, right? That’s because it probably is. Unfortunately, this type of scam is not uncommon in the residential security system industry.

At Perfect Connections, Inc. we believe in helping our customers, not ripping them off. Our licensed experts install customized and comprehensive residential security systems throughout Northern and Central New Jersey. We know each home is unique, which means each system should be tailored individually. False promises, aggressive sales tactics, lengthy and overpriced contracts are NOT what we are about. Unfortunately, there are many door-to-door “sales” people that are only looking to make a quick buck. In doing so, they typically pressure you to sign high priced contracts or make a purchase on the spot. They talk fast to avoid any questions you might have, and to meet their end goal which is you writing a check or giving them your credit card information.

These so called “sales” representatives aren’t even associated with an actual security company in many instances. In some cases, like one reported by CBS Miami, these sales associates may falsely represent themselves as part of an already established company. The case in Miami involved a man named Yassiel Cabre who reportedly worked for a company called Alarm Digital Telecommunication. Instead of representing himself that way, he would tell homeowners he worked for ADT, which is a well-known security systems company. He even gave out folders and business cards that clearly displayed the ADT logo. He conned one victim into signing a 5 year contract (industry standard is typically 36months) with a company called Monitronics (ADT competitor), promising them they would be saving money because ADT supposedly purchased Monitronics. Of course this was 100% false.

Con artists or aggressive door-to-door sales people will sometimes use scare tactics to get you to sign contracts, buy what they are trying to sell, or simply let them into your home-only to steal from you. They might feed you forged crime statistics about your neighborhood to persuade you into buying what they’re offering. They do this hoping fear will get the better of you. If they’re not scaring you into buying an inadequate or fake system, they might offer freebies. A common tactic is to offer a free “system” in exchange for allowing them to put a sign on your lawn (consumerreports.org). While this may sound like an awesome deal, it’s not. As you’re caught up in the word “free,” long term contracts will be sneaked in as a formality of the deal, and you’ll sign because it seems fair. Next thing you know, you’re locked into an expensive agreement that costs an arm and a leg to cancel.

Don’t let yourself be a victim of these forceful sales strategies. There are some telltale signs that you might be getting scammed or ripped off. Check out the list below:

  • Aggressive sales tactics
  • Skipping right to the contract instead of taking the time to discuss and review the vulnerabilities of your home
  • Limited time offers
  • Companies that sell your contract to a bigger company after the initial agreement is made
  • Using fear as a selling point
  • Offering everything for “free”
  • Claiming to be a representative from your current security systems company
  • They will not produce proper identification or licensing
  • Fast talking and speedy contract review
  • Immediate installation without an assessment

Lesson number one: do your research before signing anything. If you suspect someone of false representation or not having the proper licensing, report it to your local authorities. Be sure you find a security systems company that is not only reputable but knowledgeable. The sophistication and effectiveness of your system is only as good as the experts who provide and install it. For over 20 years Perfect Connections, Inc. has been providing custom residential security systems to Northern and Central New Jersey. Our specialists are licensed and understand the complexities of a comprehensive system. We know how to guide you through the process from an initial on site assessment to final installation. Let us help you protect what matters most.

If you live in Central or Northern New Jersey and would like information on any of the topics discussed above, please call 800-369-3962 or simply CLICK HERE.

Image Credit: Image by Widjaya Ivan-Flickr-Creative Commons

What Is The Internet Of Things?

Jonathan Briggs-Network CableOur world is constantly changing and evolving. Progression is an inevitable force that influences the way we live our daily lives. This is especially true of advancements made in the techy devices we interact with on a daily basis. Everything from our smartphones to our security systems. It’s the manner in how we interact with all of these devices that is driving innovation and product design. The internet and networking of devices is creating a connected environment that offers ultimate convenience and changes how we perceive the potential of security systems.

At Perfect Connections, Inc. our licensed integrators provide comprehensive security systems to businesses and homes throughout northern and central New Jersey. We believe in installing quality systems that are in line with the best technological advancements the market has to offer. This doesn’t mean we use the trendiest devices for the sake of being “trendy,” it means evaluating current products that will add value and provide a platform for future adaptation. With the Internet of Things (IoT) it’s imperative to implement devices that are not only relevant but can stand the test of time, within reason.

The definition of the IoT can be summed up as, “the interconnection of uniquely identifiable embedded computing devices within the existing internet infrastructure without requiring human-to-human or human-to-computer interaction.” This means devices that are able to “talk” to one another via an internet connection without third part interference. An example would be a motion detector that automatically uploads a video clip to an authorized smartphone when it senses movement. The IoT is influencing changes in security system components like video cameras, access controls, recording equipment, fire and burglar alarms, locks, and monitoring services. The devices themselves are evolving but so is the manner in which end users and system operators interact with them.

A higher level of remote connectivity to security systems and their components is a result of the IoT. End-users can now login to security systems and their devices via an app on their mobile device. This would allow the business owner who is away on vacation to periodically check-in on the day-to-day by logging into their surveillance system on their smartphone. The homeowner who forgot to lock their doors and arm their system can now do so remotely via a mobile device or computer. Automated notifications can be setup to send an alert when an alarm is triggered, someone tries to gain entry without proper access credentials, when a camera or motion detector capture movement within their range; the possibilities are extensive and continue to be developed.

According to Steve Hausman, president of Hausman Technology Keynotes, we are still at the beginning of the “IoT revolution.” Some research suggest by the year 2020 there will be over 30 billion wirelessly connected devices in operation. With everything becoming more and more connected one has to wonder, what are the risks? In this highly connected world, there is a plethora of data being recorded, stored, and shared but who has access and rights to this data? Therein lies the problem.

As with anything connected to the internet, the risk of being hacked or stolen is inherent. In the security world this would be a problem for IP cameras, cloud storage and recording solutions, networked access controls, and basically anything running on or connected to an internet network. With that in mind, industry professionals and developers are continuously working on solutions to prevent and minimize vulnerability.

Hausman says, “Security standards need to be established and enforced at the design and manufacturing levels. As the IoT evolves, we can also expect that society will not only adapt to its usefulness but come to expect that appropriate safeguards be implemented to ensure both privacy and security.” Today, those “safeguards” are being provided by licensed security integrators who understand the risks associated with system automation and the IoT. Often times this means strong encryptions for not only the network, but the connected devices as well.

The IoT isn’t something that’s going to disappear. Its presence in the security industry will continue to shape the way manufacturers develop products and how they are implemented by security integrators. As licensed professionals our integrators at Perfect Connections, Inc. provide comprehensive security system solutions to businesses and homes throughout northern and central New Jersey, and have been doing so for the past 23 years. Our team has witnessed decades of advancements in the industry. We realize it is our duty to continue our own education as well as offer knowledge to our customers when implementing new technologies and component counterparts.

If you live or run a business in Central or Northern New Jersey and would like information on any of the topics discussed above, please call 800-369-3962 or simply CLICK HERE.

Image Credit: Image by Jonathan Briggs-Flickr-Creative Commons

What Is A Smart Home?

Home Automation Image-PC websiteWhen it comes to home security systems, you may have heard the phrase “interactive services.” You may have even heard the terms “home automation,” “connected home,” and “smart house.” What do they all mean, and how are they related to home security? They’re meanings are essentially the same, and in relation to security, they describe the ability to remotely interact with, and access, devices in your home by means of a mobile device or computer. If you have a comprehensive home security system, you likely have cameras, motion detectors, door and window sensors, fire and carbon monoxide detectors that communicate with a central control panel located in your home. Being able to connect and interact with these security features from a remote location is beneficial for a multitude of reasons. Cameras and motion detectors aren’t the only devices you can access from afar. Imagine being able to adjust the temperature in your home before you get there, or turning lights on and off, even opening or closing your garage door. In partnering with Alarm.com, Perfect Connections, Inc. has been providing these interactive service options to homes in Central and Northern New Jersey for years. Our team of licensed professionals can help you customize a security system that will connect you to the inner, and sometimes outer, workings of your home.

How Does It Work?

First, you have a home security system installed with all of the sensors, cameras, and detectors that you and your security systems specialist customized. In order to access the full functions of your remote services you must have an interactive service plan with a company like Alarm.com. After that, you simply download their app on your tablet, smartphone, computer, or other mobile device, and you’ll have total home control at the tips of your fingers.

There are basically two ways a home can become “connected.” Wireless or hardwired. The trends of our progressive society tend to make everything more technological, therefore, many security systems are being installed wirelessly with cellular backup. This eliminates the need to cut holes in walls and have dangling or exposed wires. Wireless technology is particularly favorable if you own an older home where breaking open walls isn’t an option. The same technology that works for our cellphones and Bluetooth devices can now be implemented in the home. More and more homeowners are leaving landlines in the past and switching to cellular devices anyway, making the connected home a smoother integration. A hardwired system does required cabling, however, it has been in use for a longer period of time, and proven to work. Some home automation systems use a combination of both wireless and hardwired technologies. To determine what type of system is right for your home, hiring a professional to perform a full assessment is your best bet.

What Are The Capabilities?

Home Automation-from our websiteDepending on how many, and what kind of devices are connected to your system, your operating choices are seemingly endless. By using the mobile app, you can gain access to the security cameras inside and outside your home to see what is happening throughout the day. Certain motion detectors can be set up to send you snap shots of specific areas and activity in your home. Your system can be set up to notify you when you kids arrive home from school, if you’re not able to be there. The ability to adjust your thermostat and turn lights on and off is a common feature. Check-in on loved ones and/or pets throughout the day. Having interactive services as part of your comprehensive security system will alert local authorities to any disturbances at your home while simultaneously alerting you on your mobile device.

Why Is It Beneficial?

Controlling and accessing various devices in your or a loved one’s home is advantageous for a multitude of reasons. One of the most obvious benefits is that it provides peace of mind on a constant basis, knowing you’ll instantly be notified of what matters most to you. Being able to remotely adjust your thermostat and turn lights on and off will lower your utilities bill and inadvertently help you waste less energy. Remote access is extremely convenient, you have control in the palm of your hand at all times, as long as your device is charged. Having remote capabilities will save you time by not having to rush home last minute to adjust appliances or unlock doors for pet sitters, family members, or scheduled visitors. With services provided by Alarm.com alerts and access don’t have to stop even when your system is unarmed. The functions of your home become more efficient.

Utilizing a connected home system is a great way to help your loved ones maintain their independence, but also ensure their safety. Specific features allow you to make sure a family member is moving throughout the day, not leaving potentially dangerous appliances on, and you can activate or deactivate their alarm system for them if they forget. Maybe a family member uses an emergency response pendant (like Life Alert) which requires them to take action. But what if they can’t? Services provided by Alarm.com simplify their life and yours by not requiring personal action in case of an emergency. It’s a non-invasive approach to protect your family.

Whether you’re considering the Connected Home for the first time or it has been on your to do list for a while, don’t hesitate, contact the security professionals at Perfect Connections, Inc. for an in home assessment. Our team knows the safety of your home is paramount in the protection of your family. We have been providing service to Northern and Central New Jersey for decades, so you can be confident in our security knowledge and expertise.

If you live in Central or Northern New Jersey and would like information on any of the topics discussed above, please call 800-369-3962 or simply CLICK HERE.

Making Sure Your Fire Alarm Works

Fire Strobe-Alfonso PierantonioFire is an unpredictable force that can wreak havoc on any business. It is imperative as a business owner, facility manager, or building owner that the proper precautions are in place to help prevent catastrophe. The NFPA (National Fire Protection Association) is a leading advocate in fire prevention and safety. They’ve written numerous codes and standards that have been implemented nationwide. These standards are designed to help reduce the risk and effects of fire. In combination with local regulations, NFPA codes and regulations are what system integrators and contractors have to follow in order to pass inspection from local authorities.

While you no doubt have some sort of fire detection and/or suppression system in operation it’s important to maintain it in accordance with national and local requirements. As a security systems integrator, our team at Perfect Connections, Inc. has been installing fire alarm systems in business facilities throughout northern and central New Jersey for that past 23 years. We specialize in comprehensive security systems that include fire alarms as a major component to a fully functioning system. We do offer maintenance and service contracts helping you preserve a system that will continue to pass annual inspections and work efficiently in the event of a fire.

What goes into fire alarm maintenance? First off, unless you or your staff is trained and licensed, you must hire a licensed technician. This will help avoid accidentally setting off any false alarms which can result in substantial fines. A common starting point, whether the system is fairly new or if you moved into a space with an existing system, is to find out the systems age and maintenance history. The age of a fire alarm system will help determine whether or not components need to be replaced and what type of maintenance might be required.

According to Mike Lohr, director of service marketing for SimplexGrinnell LP, “Systems between five and ten years old may experience component breakdown caused by harsh, but normal, environmental factors. Voltage fluctuations, temperature, and humidity may cause system failure or nuisance alarm problems.” He notes that systems between 5-10 and 10-15 years can provide adequate “life-safety” responses, but those within the 10-15 year marks should be watched carefully. This is even more important if you have a shoddy record of maintenance history as it could have been poorly taken care of in the past.

Aside from knowing the age of your system you have to take any specific regulations the local authority having jurisdiction (AHJ) might have into consideration. While the NFPA provides codes and standards for the nation, the AHJ will likely have their own set of rules that are specific to the area they preside. This means that even if your system meets NFPA standards it may not pass local inspection because of AHJ specifications. For this reason it is imperative to hire experts that are licensed and educated not only in maintenance specific to your system, but national and local requirements as well.

In most cases fire alarm systems must be inspected at least once a year some may require a more frequent assessment. It really all depends on the type of business. During an inspection all components of the system will be tested so if something is not functioning properly, it will likely be taken care of at that time. Before an inspection you should notify the building occupants as the alarms will be tested and it gets noisy. Your alarm system company is the one who should contact the alarm monitoring station and local authorities in advance to avoid false emergencies.

Maintaining a functional fire alarm system is key to preventing potential catastrophe. It helps protect not only the physicality of your business, but everything that goes into running your business, i.e. you, your employees, company records, and equipment. If you ever consider cutting corners when it comes to fire alarm maintenance carefully consider the extent of what it might cost you if you do.

While as a business owner you may not need to know all the fine details of what goes into fire alarm maintenance, it is important to have a basic understanding of what you can expect when the time comes. For further information on fire alarm maintenance and inspections check out our related blog post HERE. If you run a business in northern or central New Jersey do not hesitate to call on our licensed technicians at Perfect Connections, Inc.. We have been providing comprehensive security system solutions including fire alarm installation and maintenance since 1992.

If you live or run a business in Central or Northern New Jersey and would like information on any of the topics discussed above, please call 800-369-3962 or simply CLICK HERE.

Image Credit: Image by Alfonso Pierantonio-Flickr-Creative Commons

Investing In Safety

Burglar-JohnImplementing a home security system can seem like a daunting task, but it’s an investment you won’t regret. People typically visualize the home break-in scenario where the masked intruder breaks a window setting off an alarm, ultimately sending the perpetrator on the run. A home security system is so much more than a triggered alarm, it’s a potential life saver in a variety of situations. We all like to imagine our homes are impervious fortresses of safety, but the reality is there are too many uncontrollable factors that could affect our daily lives. Home security allows you to be more prepared for those unpredictable situations.

Our licensed integrators at Perfect Connections, Inc. design and install comprehensive home security systems. We have been providing custom security solutions to residents in northern and central New Jersey for the past 25 years. Our systems protect people and property, offering a peace of mind that can’t be obtained from anything else. It is our belief that a comprehensive home security system should include a burglar alarm, video surveillance, home automation, smoke and carbon monoxide detectors, and a monitoring service.

Burglar alarms are likely the first thing that come to mind when thinking about home security. This is because they are a vital system component that helps keep you and your family safe from intruders. Not only do burglar alarms alert you and your monitoring station of a potential disturbance, they can deter would be thieves from even attempting a break-in or burglary. In a study by the Alarm Industry Research and Education Foundation (AIREF) 422 convicted burglars were asked about their decisions to burglarize. They found that approximately 60% would not make an attempt on a home or commercial property that they knew had and alarm system.

Having a surveillance system is an essential component of a comprehensive home security system. Cameras keep eyes on your property even while you can’t. The recordings can also help during an investigation after the fact if necessary. In the burglar study conducted by AIREF approximately 60% said cameras would be factor in their target selection with more than 40% reporting they would choose an alternative if cameras were present. Aside from being a deterrent and a forensics tool, home surveillance systems can often be remotely accessed via an app on your mobile device. This would allow you to check-in on specific parts of your home, see that your pets are okay during the day, or check-in on a loved one.

Remote access to your home security system is part of the abilities you are afforded when you have home automation. With home automation you can setup customized alerts so you receive notifications to your mobile device when your children arrive home from school, when an alarm is triggered, you receive a package, or there is a drastic temperature change in your home. Having remote access to your system helps you control certain parts of you home as well. Maybe you go on vacation and you forget to close your garage doors, if you have home automation it’s not a problem, you simply login to the app on your mobile device and close the doors. Depending on your system configuration you can arm or disarm your system, lock or unlock doors, control the temperature, turn lights on and off, and sometimes control appliances. Home automation offers convenience and connectivity you can’t get from anything else.

Smoke and carbon monoxide detectors are two of the most important life safety devices every home should have. The Centers for Disease Control and Prevention (CDC) estimate that every year more than 400 Americans die from carbon monoxide (CO) poisoning unrelated to fires. Carbon monoxide is a “silent killer” that is colorless and odorless, that is why it is so important to have working detectors in the home. Based on past data, in 2014, The National Fire Protection Association (NFPA) found that three out of five home fire deaths were caused by fires in homes that didn’t have working smoke alarms.

Statistics alone should be enough to convince any home owner to invest in these life saving devices. What makes them even more effective is if they are tied into your security system. That way when they go off or CO levels rise the central monitoring station will be alerted and if necessary they can send help right away. In situations where you might not be home or a loved one is home alone, it’s nice to know someone is still vigilant.

Monitoring services are the catalyst in security systems that initiate emergency responses. They are a key component that shouldn’t be passed up because of cost. You can’t put a cost on the lives of the ones you love or yourself for that matter. What good is an alarm if no one is alerted when it goes off? It might scare off an intruder, but do you really want to take that chance? During a fire or unpredictable disaster you want the fastest response you can get, right? That is where having a monitoring service proves its worth. It provides quick response times even when you are not home or incapable of responding.

Whether you’re new to the world of home security systems or have been considering one for a long time, it’s always a worthy investment. A comprehensive system will help protect not only your property but your life and the lives of your loved ones. Our team of licensed integrators at Perfect Connections, Inc. has been providing comprehensive security solutions to homes throughout northern and central New Jersey since 1992. We realize no two homes are identical and each one has individual security risks and concerns, which is why we custom design our systems to fit your needs.

If you live or run a business in Central or Northern New Jersey and would like information on any of the topics discussed above, please call 800-369-3962 or simply CLICK HERE.

Image Credit: Image by John-Flickr-Creative Commons

Moving To The Cloud

Pattys-photos-cloudsWe’ve all seen those puffy white, wondrous, water vapor creations up in the sky, commonly known as clouds. These natural wonders are not the clouds we’ll be investigating here. Instead we’ll be taking a look at what the “cloud” is in relation to business networks and their security infrastructure.

You may be using the cloud in some form already and not even know it. Think about your everyday, do you use an internet based e-mail account, like Gmail? If so, then you use a cloud based service. So what is the “cloud”? Basically, the cloud takes recorded information and stores it on internet servers. Instead of taking up space on your computer or on a physical storage device your information is accessible via the internet. In our physical world of limited space and the desire to streamline as much as possible, the cloud is helping achieve just that. While it is an exciting technology with seemingly endless applications, it is not without flaw. That being said, its benefits seem to outweigh its imperfections; and with non-stop progression in technology it can only improve with time.

Where does the cloud fit within the security system industry? In security applications today, cloud services are becoming a presence in business video surveillance and access control solutions. As security system components migrate towards a more cohesive integration the need for heavy wiring, cables, and hardware is dissipating making the cloud a more viable option for some. As a licensed security systems provider our team at Perfect Connections, Inc. strives to utilize current technologies that make sense within an organizations facility and their budget. We have been providing comprehensive security solutions to businesses throughout northern and central New Jersey for the past 23 years.

How is a cloud-based security network set up and what are the benefits? In many cases a comprehensive security system is comprised of multiple surveillance cameras, some form of physical access control, fire and burglar alarms, and an alarm monitoring service. Surveillance and access control are the areas where the cloud seems to have the most impact these days.

As end-users and integrators move away from analog and switch to IP surveillance systems the video cameras themselves are becoming more advanced. According to Steve Surfaro, an Axis Communications’ Security Industry Liaison, “Many of today’s network video cameras are actually platforms or small computers, complete with solid-state storage and room for onboard security and video content analysis ‘apps,’ as well as enhanced image processing.” Otherwise, in a cloud environment cameras are linked to a company’s network and record footage that is stored on encrypted internet servers. If you think about it, it’s doing the same thing as a traditional surveillance system would as far as recording data and storing it, it’s just the means of conveyance that differs.

When it comes to access control linked to the cloud the possibilities include, but are not limited to, being able to control door, elevator, and card access remotely from a mobile device. Being able to remotely access a system through a secured network in the cloud opens the door to a world of convenience and efficiency. As surveillance and access control continue to be further integrated through wireless and IP systems, managing them with the cloud will likely become commonplace.

The benefits of using the cloud include reduced infrastructure, low system maintenance, low energy consumption, flexibility, scalability, and almost unlimited storage capabilities (Griffin, Joel-Securityinfowatch.com). It helps eliminate the need to use multiple processes to operate a security system, potentially alleviating pressure on a company’s IT department. This could help cut down on unnecessary manpower costs. And the capability for remote software updates would eliminate the hassle on both the end-user and system integrator.

While there are many benefits to utilizing the cloud for video surveillance and access control, it is not a perfect system on its own; and it may take time before it becomes a pervasive technology. Systems that rely solely on the cloud for recording and storage face some obvious risks. For one, there is the potential for network outages.

According to Pierre Racz, president, CEO and founder of Genetec-a company focused on hybrid cloud solutions-it is likely that you will have network outages with the cloud. However, these outages are estimated to be no more than 4 hours per year. Fortunately there are inexpensive solutions to such an issue. To avoid losing any data a local recording device can be set up to operate for more than 4 hours. Implementing redundancies like NAS (Network Attached Storage) drives will also help eliminate any potential losses created by outages.

The initial cost of a cloud based system may also be a deterrent to end-users. However, Racz points out that the maintenance costs for a cloud-based system are far lower than maintaining the extensive hardware that comes with more traditional systems. Business size is also a factor in the cost. Cost will vary depending on how many cameras, how much bandwidth, and other equipment is required. So while a cloud-based system may not initially make sense for a high-rise office building, it may make sense for a singular business or a company with multiple small locations. Cloud access is another major concern for end-users. The question remains, what is stopping someone from hacking into my network? Industry experts believe this concern can be eliminated based on the high level of encryption used to authenticate users.

Even though there might be a few technical hitches with cloud integration in the security industry today, it promises to be more ubiquitous in the near future. The communication gap between end-users, integrators, and industry professionals on the best way to implement this exciting technology is shrinking. Once the dialogue becomes clearer the cloud has potential to become standard protocol. If you are considering making the switch to a cloud-based system or hybrid solution be sure to call on an industry professional. Our team at Perfect Connections, Inc. can guide you through the process from initial assessment to final installation. We have been providing comprehensive security system solutions to businesses throughout northern and central New Jersey since 1992. We’ve been able to adapt our services based on the ever changing technological climate, implementing what is best and makes sense for our clients.

If you live or run a business in Central or Northern New Jersey and would like information on any of the topics discussed above, please call 800-369-3962 or simply CLICK HERE.

Image Credit: Image by Pattys-photos-Flickr-Creative Commons

How Do Criminals Break Into A Home?

home-alone-marv & harryWhen you’re a homeowner one of your top priorities is ensuring the safety of your home. Your home is what protects you and your family. Nobody wants to deal with a home break-in but they are a sad reality in our everyday lives. Fortunately there are many ways you can safeguard your home from such devastation. The best way to deter crime is to be prepared for it. If you want to prevent a home invasion you must first understand how and when burglars are likely to attempt them. At Perfect Connections, Inc. our team of highly skilled professionals can assess the security risks specific to your home to help you avoid break-ins and other disasters. We have been providing security system services to homes throughout northern and central New Jersey for the past 23 years. Our experts assess the security risks of an individual home and come up with a customized security system solution to fit its specific needs.

What are some of the most common break-in methods used by criminals? Have you ever heard of the path of least resistance? That’s usually the route they will take when it comes to breaking into homes. There are many factors that can make their job easier, and you might be unknowingly aiding their attempts. Leaving windows and doors unlocked or open are a surprisingly common way burglars get into homes. In fact 30 percent of burglars enter homes without having to use force. Spare keys left in indiscrete locations are another favorite of the home invader. It’s tempting to have a spare key for family members or friends, but if you’re going to do so don’t leave it under the door mat or in other obvious and easily accessed spots.

Some crooks will walk right up to your front door, ring the bell, and if you answer they will pretend to be selling something. They’ll probably make up a bogus story about who they work for. Whatever you do, do not let them in and ask for identification or find the company number to call and verify their identity. Do not use a number they provide as it could be a ruse. When they’re putting on this act they’re trying to get a better view into your home to see if you might have a security system and what goodies they might come back for.

Sometimes criminals will ring the doorbell and if no one answers they might go to the back of the house to try to enter through a back door or window. Even if the doors and windows are locked burglars often carry tools like crowbars to aid their break-ins. However, if it takes them longer than a minute to get in they’ll likely move on to the next target. The harder you can make it for someone to break-in the better.

How can you make it harder or less appealing for criminals to break-in to your home? One of the best lines of defense is installing a comprehensive home security system. Burglars are less likely to attempt a break-in if the targeted house has a security system, it gives them less time to escape and a higher chance of being caught. In fact 90 percent of convicted burglars said they would avoid homes with alarm systems. Keeping vegetation trimmed is important in preventing a break-in. Burglars often use unkempt bushes, trees, or flora close to the home as hiding spots where they can sit and wait for an opportune moment.

Lighting is a great deterrent as well. Motion activated exterior lights are helpful because they somewhat eliminate the sneaky element by exposing whatever moves in their path. Using light timers or home automation to control your interior lights will help prevent an intruder from attempting a break-in. It’ll help create the illusion that someone is home even if they aren’t and burglars tend to avoid break-in attempts if someone is there. Installing deadbolts is another way to at least slow down an attempted break-in. Having a single door knob lock leaves you vulnerable to thieves who use things like bump keys. Bump keys are essentially master keys used by locks smiths, they can supposedly open up to 90 percent of traditional locks.

With a burglary occurring every 15 seconds in the United States, you can never be too cautious when it comes to protecting your home. At Perfect Connections, Inc. our experts provide customized comprehensive security systems that fit your specific needs. It’s not just about protecting the physical property, it’s about protecting that peace of mind that is so hard to get back after a break-in. Don’t fall victim to the mentality that it could never happen in your neighborhood, no community is immune. Instead be prepared and don’t be a victim.

If you live or run a business in Central or Northern New Jersey and would like information on any of the topics discussed above, please call 800-369-3962 or simply CLICK HERE.

Image Credit: Image by Dexter Company-Google-Creative Commons

Video Surveillance Trends To Know

Video Surveillance-Christian SchnettelkerThe key components to a comprehensive business security system includes fire alarms, burglar alarms, access control, alarm monitoring, and last but not least video surveillance. That’s what this post will be focusing on. The development of video surveillance, its benefits, and where is it going in the near future. At Perfect Connections, Inc. we provide comprehensive security systems to businesses in Northern and Central New Jersey. Our experts understand the benefits of solid surveillance equipment, and always keep abreast the technological advancements being made in that arena.

Where did it all start?

It may not be on everyone’s mind on a daily basis, but in today’s society video surveillance is actually an integral part of our everyday lives. From ATM machines, to traffic lights, to drones, cameras seem to be everywhere. To understand where the concept for video surveillance came from, we have to look at the history and development of video cameras. Traveling back in time the first movie cameras were developed in 1880 by Thomas Edison and William Dickson. As a result the first motion picture demonstration took place in 1893. Into the 20th century camera development continues to move swiftly with Closed Circuit Television (CCTV) in Germany used for bomb monitoring in 1942. Charge-coupled device (CCD) technology in 1976 allowed for 24 hour surveillance because of its ability to work in low light. Skip forward to 1996 and you have the birth of the Internet Protocol (IP) camera. The IP cameras allow the sending and receiving of information across computer networks.

This ever-changing technology and various historic events, such as 9/11, have made video surveillance in public and private spaces ubiquitous worldwide. As pervasive and helpful as it can be in a protective sense it remains a controversial topic for some. The idea that government drones can stealthily record information on American citizens is a surveillance technique that does not sit well with some. What are your thoughts?

What are the benefits of video surveillance?

By installing a surveillance system you are adding a layer of protection for your business you can’t get anywhere else. We know you can’t be in more than one place at a time, but a surveillance system gives you eyes throughout your entire facility at all times. This helps curb issues such as employee theft. If employees know they’re being recorded, they’re less likely to misbehave. An economical benefit to a security system with surveillance is potentially saving money on your insurance. Many companies offer a discount for having a comprehensive security system (to figure out if you qualify contact your insurance provider directly). If you own a retail business you know shoplifting is an ongoing issue. The benefit of having recorded footage in retail is even if it doesn’t prevent the act of shoplifting, it can help catch the perpetrators. Surveillance can help prevent workplace violence by monitoring employee/customer behavior. Lastly, it’ll provide you with added peace of mind knowing you’re employees and business are being monitored.

Where is surveillance going?

As we’ve seen throughout history, technology has been a driving force in the development and advancement of video surveillance. Moving forward some industry professionals believe the next drive for security cameras is making their integration and functions easier for the end users. Some believe it’s all about upping the resolution factor. While higher megapixels would offer better and clearer images, it seems to be slow on the uptake because of the associated cost. Lastly, analytics is an emerging trend in surveillance systems, yet some still question it’s viability due to not only its cost but effectiveness. Aside from analytics that can people-count there is technology in the works that can supposedly detect individual aggression. How effective this feature can be is still up for debate among industry professionals. As technology pushes forward, camera development and integration will no doubt continue to change; how it will change us as a society, nobody knows.

If you own a business in Central or Northern New Jersey and are in need of a security system, looking to update your current situation, or unsure of where to begin do not hesitate to call on our team of professionals at Perfect Connections, Inc.. As security systems experts, our team has been providing service since 1992. We believe in providing comprehensive security systems that include video surveillance, access control, fire alarms, burglar alarms, and alarm monitoring. We are always keeping up with technology that is beneficial to our customers. System maintenance and installation should be seamless, as should updates and integration.

If you live in Central or Northern New Jersey and would like information on any of the topics discussed above, please call 800-369-3962 or simply CLICK HERE.

Image Credit: Image By Christian Schnettelker-Flickr-Creative Commons

Wireless Locks For Your Home

Alan Cleaver-Key in doorLast week in our blog, we wrote about how your cell phone could be your key at your business. Now, we’d like to tell you how it could work for your home too!

The days of struggling to carry 50 pounds of groceries while simultaneously trying to dig your house keys out of your pocket or purse, might be coming to an end. As a homeowner your door locks have always been an essential line of defense when it comes to protecting your home. While our everyday lives are saturated with technological advancement, it only makes sense that our physical structures should follow suit. That being said, using a key to unlock your doors may be a thing of the past with wireless access control on the rise.

What is wireless access control? Essentially, wireless access control in a residential setting means replacing the standard lock and key with a keypad, remote control, biometric reader, card reader, or Wi-Fi access. Keys are no longer the only method for unlocking your doors, in fact, they become the back-up. At Perfect Connections, Inc. our team of licensed experts have been providing comprehensive security solutions to homes throughout northern and central New Jersey since 1992. We stay in touch with current technologies and how they might benefit our customers. Protecting entrances is key (no pun intended) to the safety and security of any home, and we aim to provide the best solutions to each individual residence.

How does a wireless lock work? Most traditional locks operate on some form of a “pin and tumbler” method. This is when the serrated edge of an inserted key moves pins on the interior of the lock a certain distance allowing you turn the lock cylinder and open the door. With a wireless lock (which typically operates on electricity or battery power) has “actuators,” which connect the cylinder or bolt to a motor within the door or frame. The motor is electrically activated by a keypad, card reader, or wireless remote controller. On top of that there are locks that work on Wi-Fi signals used in conjunction with your smartphone or mobile device, sometimes referred to as smart or automated locks. Lastly, biometrics are sometimes used to control home access. Typically a fingerprint or hand print is the credential required for such a system.

There are many advantages to a wireless locking system. For one, you never have to worry about losing or forgetting your keys. This eliminates having to leave spare keys outside or giving them to people who need access to your home. Instead of using a key you can, depending on the type of wireless lock, give your visitor the access code or with an automated system you can unlock the door from your smartphone. With a wireless lock there are no wires. Typically this means an easier and seamless installation. It’s a technology that would allow for a more ubiquitous integration that includes old and new construction homes. Wireless locks offer a convenience and extra layer of security you can’t get from a standard door lock.

While there are multiple benefits to a wireless locking system, none of them are perfect. With a regular lock you might lose your keys, with a wireless keypad lock you could forget your access code or the code could be hacked by a savvy burglar. Fortunately, if you forget your code many keypad locks come with a physical key as a backup. As for code hacking, it’s usually best practice to pick a random code, so don’t use a birthday or something easily guessed. It’s also prudent- and some systems may require it anyway-to change the code every few months or after you’ve let an outsider use it.

The main drawback with a remote controlled lock is, just as with keys, you could lose the remote. Unlike keys, a remote is usually programed by a computer. Therefore, in the event that you lose the remote you can deactivate it from the convenience of a computer. With a smart or automated lock you run into the issue of not always having a reliable Wi-Fi signal. Then there’s the dreaded question of what happens when the power goes out? As some of the wireless locks run on electricity, a power outage could be an issue. However, many of these locks tend to have multiple redundancies in place including backup battery power. The main deterrent when it comes to biometric locks is the price as they tend to be a fairly complex system that isn’t as pervasive in the residential market as the other technologies.

Whether you are building a new home or want to enhance the security of your current residence, wireless locks can reinforce your first line of defense and provide a convenience you can’t obtain with conventional locks. As with any security device or installation you should always consult a licensed security systems professional, especially if you’re looking for full system integration. At Perfect Connections, Inc. our team has been providing comprehensive security system solutions to homes throughout northern and central New Jersey for the past 23 years. We help you connect and protect what matters most, offering a peace of mind you can’t get from anything else.

If you live or run a business in Central or Northern New Jersey and would like information on any of the topics discussed above, please call 800-369-3962 or simply CLICK HERE.

Image Credit: Image by Alan Cleaver-Flickr-Creative Commons