The Connected Home

March 18, 2019 By Leave a Comment

Home Automation Image-PC websiteWhen it comes to home security systems, you may have heard the phrase “interactive services.” You may have even heard the terms “home automation,” “connected home,” and “smart house.” What do they all mean, and how are they related to home security? They’re meanings are essentially the same, and in relation to security, they describe the ability to remotely interact with, and access, devices in your home by means of a mobile device or computer. If you have a comprehensive home security system, you likely have cameras, motion detectors, door and window sensors, fire and carbon monoxide detectors that communicate with a central control panel located in your home. Being able to connect and interact with these security features from a remote location is beneficial for a multitude of reasons. Cameras and motion detectors aren’t the only devices you can access from afar. Imagine being able to adjust the temperature in your home before you get there, or turning lights on and off, even opening or closing your garage door. In partnering with Alarm.com, Perfect Connections, Inc. has been providing these interactive service options to homes in Central and Northern New Jersey for years. Our team of licensed professionals can help you customize a security system that will connect you to the inner, and sometimes outer, workings of your home.

How Does It Work?

First, you have a home security system installed with all of the sensors, cameras, and detectors that you and your security systems specialist customized. In order to access the full functions of your remote services you must have an interactive service plan with a company like Alarm.com. After that, you simply download their app on your tablet, smartphone, computer, or other mobile device, and you’ll have total home control at the tips of your fingers.

There are basically two ways a home can become “connected.” Wireless or hardwired. The trends of our progressive society tend to make everything more technological, therefore, many security systems are being installed wirelessly with cellular backup. This eliminates the need to cut holes in walls and have dangling or exposed wires. Wireless technology is particularly favorable if you own an older home where breaking open walls isn’t an option. The same technology that works for our cellphones and Bluetooth devices can now be implemented in the home. More and more homeowners are leaving landlines in the past and switching to cellular devices anyway, making the connected home a smoother integration. A hardwired system does required cabling, however, it has been in use for a longer period of time, and proven to work. Some home automation systems use a combination of both wireless and hardwired technologies. To determine what type of system is right for your home, hiring a professional to perform a full assessment is your best bet.

What Are The Capabilities?

Home Automation-from our websiteDepending on how many, and what kind of devices are connected to your system, your operating choices are seemingly endless. By using the mobile app, you can gain access to the security cameras inside and outside your home to see what is happening throughout the day. Certain motion detectors can be set up to send you snap shots of specific areas and activity in your home. Your system can be set up to notify you when you kids arrive home from school, if you’re not able to be there. The ability to adjust your thermostat and turn lights on and off is a common feature. Check-in on loved ones and/or pets throughout the day. Having interactive services as part of your comprehensive security system will alert local authorities to any disturbances at your home while simultaneously alerting you on your mobile device.

Why Is It Beneficial?

Controlling and accessing various devices in your or a loved one’s home is advantageous for a multitude of reasons. One of the most obvious benefits is that it provides peace of mind on a constant basis, knowing you’ll instantly be notified of what matters most to you. Being able to remotely adjust your thermostat and turn lights on and off will lower your utilities bill and inadvertently help you waste less energy. Remote access is extremely convenient, you have control in the palm of your hand at all times, as long as your device is charged. Having remote capabilities will save you time by not having to rush home last minute to adjust appliances or unlock doors for pet sitters, family members, or scheduled visitors. With services provided by Alarm.com alerts and access don’t have to stop even when your system is unarmed. The functions of your home become more efficient.

Utilizing a connected home system is a great way to help your loved ones maintain their independence, but also ensure their safety. Specific features allow you to make sure a family member is moving throughout the day, not leaving potentially dangerous appliances on, and you can activate or deactivate their alarm system for them if they forget. Maybe a family member uses an emergency response pendant (like Life Alert) which requires them to take action. But what if they can’t? Services provided by Alarm.com simplify their life and yours by not requiring personal action in case of an emergency. It’s a non-invasive approach to protect your family.

Whether you’re considering the Connected Home for the first time or it has been on your to do list for a while, don’t hesitate, contact the security professionals at Perfect Connections, Inc. for an in home assessment. Our team knows the safety of your home is paramount in the protection of your family. We have been providing service to Northern and Central New Jersey for decades, so you can be confident in our security knowledge and expertise.

If you live in Central or Northern New Jersey and would like information on any of the topics discussed above, please call 800-369-3962 or simply CLICK HERE.

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Is It Time To Upgrade Your Cameras?

March 11, 2019 By Leave a Comment

If you’ve had a surveillance system installed within the past decade it’s more than likely that it’s either an analog or IP (Internet Protocol) system.  So what’s the difference?  Analog typically refers to an older technology that doesn’t use Ethernet protocol.  IP includes “IP-addressable items,” the cabling, and network equipment used to connect all components to an Ethernet networked system.  As people transition to a fully digital IP system there is some overlapping of the two technologies creating hybrids. Upgrading to IP cameras isn’t always as daunting as it may seem, and there are options that make the transition easier.

Video Surveillance-Christian Schnettelker

So why make the switch from analog to IP?  For one, a fully digital IP system will have improved performance over an analog system.  Many IP cameras are equipped with features like, “advanced digital signal processing, optical zoom lenses, wide dynamic range, on-board analytics and auto image stabilizers…” These features in conjunction with high resolution megapixel cameras provide better coverage and the ability to cover more area with less cameras.  Being able to expand or re-configure, also referred to as scalability, comes easily with an IP system.  This is an advantage to any organization especially one that plans on expanding or renovating in the future as the initial investment cost isn’t lost in the process.

With IP surveillance systems comes advanced analytics.  That means footage can be monitored, recorded, interpreted, archived, and retrieved by the central server as well as peripheral devices.  How is this beneficial?  It helps when looking for specific recordings as a search can be initiated versus having to view hours of useless footage.  If an alarm is activated this type of intelligence can be used to zoom in on what is setting it off which cuts down on time looking for what it might be.

There’s also a flexibility that comes with converting to an IP system.  It makes system integration easier when it comes to adding features like access control, alarms, and extra cameras.  You also have more of a reason to store a higher volume of footage with an IP system because the image quality is clearer and be accessed easily.  Having an IP system allows for ease of software upgrades which helps keep it relevant.  In that sense IP is worth the initial up front cost as it is more adaptable to future technologies and won’t require extensive re-cabling and labor in years to come.

Does this mean you have to completely abandon your analog system all at once?  Not necessarily.  As each system is different the only real way to tell what will need to be done is to hire a security systems expert to do an in person assessment of the current situation.  One option might be to use the existing analog equipment and simply add converters to the camera and network switch ends of the cabling.  This creates a sort of hybrid system where you’re using existing coax cable from the analog system but the converters allow you to add IP cameras; they don’t have to rely on your company’s network and can still be recorded on your DVR, NVR, or VMS (Digital Video Recorder, Network Video Recorder, and Video Management System).

The benefit to a hybrid system is you don’t lose out on the initial investment of the original system and it allows for easy add-ons, upgrades and replacements of IP technology.  The other option is to completely remove all analog devices and cabling and start over with a new IP system.  Sometimes IP systems can utilize existing analog infrastructures so that could be an alternative to starting from scratch.  Remember if you have an IT department at your facility it is important to include them in the process to ensure a seamless integration.

Whether you’re looking to upgrade to and IP system all at once or try the hybrid approach it’s key to include a licensed security systems expert from the beginning.  They can help guide you through the process from start to finish.  We understand that each facility is unique and requires individualized security solutions.

If you live or run a business in Central or Northern New Jersey and would like information on any of the topics discussed above, please call 800-369-3962 or simply CLICK HERE.

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How Security Can Actually Save You Money

March 4, 2019 By Leave a Comment

As a homeowner, you have no doubt invested precious time and money with realtors, bankers, maybe lawyers, even architects and contractors. All in an effort to secure the home of your dreams. Now that you have it, the wallet and purse draining may seem never ending. As a first time home buyer or builder, you probably do not have all of the necessary tools and home accents of a fully functioning domicile. You’ll probably need to purchase the essentials like furniture, and appliances like a refrigerator and a washer/dryer. Needless to say, these items do not come cheap.Money-401kcalculator.org

In addition to the essential purchases, your home security is a top priority. You’ve moved in, you have the keys – well what if all of your new neighbors also have keys? It’s not uncommon for neighbors to exchange a set of keys, and since you don’t know the neighbors yet, changing your locks should be step number one. In fact, according to Zillow.com you should assume that, “everyone and his brother has a set of keys to your new home.”

Realizing your home is potentially compromised, you change your locks. Great! You’ve taken the first step in protecting what matters most. However, a simple lock and key may not cut it when it comes to home security. Having a comprehensive security system installed will not only help prevent catastrophe, it could save you money. If you’re considering a home security system, be sure to hire a licensed and insured specialist like Perfect Connections, Inc. Here at Perfect Connections, Inc. we can guide you through the subtle nuances of a comprehensive security system from customizing features to final installation.

How can a security system SAVE you money?

Besides the more obvious savings that come with a security system, like fire and burglary prevention, you can actually save on your homeowners insurance. Wait, insurance companies offer discounts? Yes they do! In all likelihood, during the process of buying your home you’ve signed for a home insurance policy. Most mortgage lenders won’t let you sign for a house until you have an insurance policy in place, or are working on obtaining one. According to Peter G. Miller for realtor.com, even if you own the house outright, sans mortgage, insurance is still a smart investment as it will help protect you and your family from financial disaster if something were to happen to your home.

Insurance Definition-Alan CleaverJust how much can you save by installing a security system? The answer to this question varies, it all depends on your insurance provider and the state you reside in. Although each company has a different policy, the average savings can be up to 20% (Erin Raub for safesoundfamily.com). Each company will likely have different discount/credit or premium reduction qualifications. Your best bet is to call your policy provider and ask specific questions, especially if you’re at the beginning stages of choosing a security system. There will be different discounts for various security features. For example, your discount/credit will be less if you only have local fire alarms and dead bolts versus a comprehensive monitored alarm system. Nick DiUlio for insurancequotes.com references Michael Barry from the Insurance Information Institute, citing that, “homeowners typically can expect discounts of at least 5 percent for smoke detectors, burglar alarms or deadbolt locks. For more advanced alarm systems that report directly to a police station, fire department or other monitoring stations,some companies may cut premiums by as much as 15 percent or 20 percent.” This type of discount may also be available to renters.

Here is a list (in no particular order) of some insurance companies that offer home security discounts/credits:

Aside from the cost of a security system, and the installation, you will be paying a monthly monitoring fee which can range anywhere from $25-50. Over the span of a year this will cost you between $300-600. How does this compare with the cost of insurance? According to homesecuritysystems.info the average homeowner will spend between $1,200-1,500/year on insurance premiums. If your insurer offers a discount on the high end, up to 20%, you could save up to $300/year. Keep in mind the fact that every time you make a claim, your premium is likely to go up. Installing a security system can help you avoid having to make claims by protecting your home and its contents.

As long as you own your security system you will save on insurance. Even if the initial cost of a security system may seem substantial, it typically ends up paying off in the end. Whether it’s preventing an attempted burglary or lowering your yearly insurance costs, a security system is a sound investment.

For more information on security systems and their features go to Perfect Connections, Inc. We’ve been providing security systems solutions to Central and Northern New Jersey since 1992. Needless to say, we know a thing or two about home security applications, and their benefits.

If you live in Central or Northern New Jersey and would like information on any of the topics discussed above, please call 800-369-3962 or simply CLICK HERE.

Image Credits: Image #1 by 401kcalculator.org-Flickr-Creative Commons, Image #2 by Alan Cleaver-Flickr-Creative Commons

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Planning For Emergency For Businesses

February 25, 2019 By Leave a Comment

Creative CommonsNo business is immune to risk or unpredictable circumstances. In an emergency, often times, there’s an influx of panic for those involved. Our dedicated and hardworking emergency responders-firefighters, EMTs, ambulance, and police-are the ones who keep a strong front and are prepared to help us through these tough situations. As a business owner wouldn’t it be great if there was a way to lessen the constant fear of unknown threats to your organization? Fortunately, there is something you can do for your business, your employees, yourself, and the responders. Be prepared and have a plan.

At Perfect Connections, Inc. we believe instead of being fearful or worrisome about the unknown, you should be as prepared as possible for it. Part of being prepared is maintaining proper security of your organization. We’ve been providing peace of mind to businesses throughout northern and central New Jersey since 1992 by installing comprehensive security systems. A security system is so much more than just a video camera and alarm code. To truly be protected a system should include a monitoring service, some form of access control, video surveillance, fire and burglar alarms, and carbon monoxide detectors. While the physical aspect of a security system offers protection and prevention, it is also important to have some form of emergency protocol within your organization.

What is your plan and why do you need one?

No one enjoys thinking about the potential disasters that could occur in our daily lives, but they are, no matter how unsavory, a part of life. If you haven’t already, you should work with your company, local authorities, and maybe a risk management firm to come up with an emergency plan. The world is an unpredictable place, even if your business is located in a safe area, there are no guarantees. According to Kelly Jenkins, Director of Emergency Management for Lawnwood Regional Medical Center and Heart Institute in Florida, “The worst possible scenario is to be not prepared.” Having some sort of contingency plan is important because it’ll help you recover quicker and reinforce customer’s confidence in the integrity of your business. It’s important to maintain that competitive edge that drives the workforce, as they say, “The show must go on!”

It’s not just being prepared for a disaster, it’s how you continue operation after as well, sometimes referred to as a BC (Business Continuity) plan. What is your BC plan and how do you come up with it? According to Kim Lindros and Ed Tittel for CIO, there are 6 general steps in developing a BC plan, and they are as follows:

  1. Identify the scope of the plan.
  2. Identify key business areas.
  3. Identify critical functions.
  4. Identify dependencies between various business areas and functions.
  5. Determine acceptable downtime for each critical function.
  6. Create a plan to maintain operations.

Once you have a plan the best way to ensure everyone is on board and prepared is to test it. What good is a plan if no one knows how to use it? Have frequent drills so you, your employees, and all personnel understand what they need to do in the event of an emergency. Testing and running drills will eventually create more of a “muscle memory” response so precious time isn’t wasted trying to figure out which steps to take. If you’re stuck on where to begin consider hiring a professional and reference online guidelines like the Planning and Responding to Workplace Emergencies provided by OSHA (Occupational Safety & Health Administration).

How does having a security system affect emergency situations?

As a business owner you want to do everything in your power to protect your organization. Having a comprehensive security system installed may be the catalyst in a better defense. How will the system affect circumstances during an emergency? Imagine there is a major fire at work. As part of your comprehensive security system you have a functional fire alarm and monitoring service. The alarm sounds sending a signal to the monitoring station which then informs local emergency responders. Luckily, due to the speedy response time, firefighters were able to quickly extinguish the flames minimizing property damage, costing you less in repairs. But most importantly you, your staff, and customers were able to exit the facility safely.

Now, without getting too graphic, imagine the shooter scenario. Unfortunately, it’s become an all too common occurrence in our daily lives. So how can a security system help in this type of situation? Your access control system and surveillance come into play. Because you had a swipe card access control system installed at all entries the shooter cannot get into your facility as they do not possess the required credentials. With your surveillance equipment you were able to capture footage of the deviant. The footage helped identify the criminal and authorities were able to detain him/her. This is a best case scenario, but you can see how certain security features, when combined, can be extremely effective in deterring catastrophe.

There are infinite disastrous possibilities that can affect your business, but you can’t spend every minute of every day worrying about them. Instead create a plan and be as prepared as possible. If you are considering a security system for your business for the first time or need an assessment of your current situation do not hesitate to call on our experts at Perfect Connections, Inc.. Our knowledgeable and experienced team has been providing security system solutions to northern and central New Jersey businesses for over 25 years. We believe in helping you protect what matters most.

If you live or run a business in Central or Northern New Jersey and would like information on any of the topics discussed above, please call 800-369-3962 or simply CLICK HERE.

Image Credit: Image by Creative Commons

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Connected Homes For Smarter Security

February 18, 2019 By Leave a Comment

As the technology driven world continues to evolve, our lives are becoming more and more connected.  Virtual distances are shrinking.  This has been happening since the inception of the internet.  You no longer have to fly across the world to have a meeting, you simply login to a virtual meeting where you can talk “in-person” via video chat.  Although it may be imperfect, technology has certainly had an impact on all of our lives in one way or another.

Smart home AccessOur lives are saturated in advanced technological gadgets, everything from our cars to our smartphones, why should our homes be any different?  It used to be enough having a home security system that would alert the authorities in an emergency, but why stop there?  Home automation, or the “connected home,” is quickly becoming an integral part of a comprehensive home security system.  It’s a driving force that is changing the way homeowners and system integrators perceive “home security.”

As a licensed security system provider, our professionals at Perfect Connections, Inc. are always looking for the best ways to protect your home.  We have been providing comprehensive security system solutions to residences throughout northern and central New Jersey for the past 25 years.  Technological advancement means we are constantly learning and adapting our solutions to best suit client needs.  That’s not to say just because something is new that it should be implemented, we do our due diligence before installation of any product including home automation devices.

Home automation products aren’t exclusively linked to home security.  In fact there are a plethora of automation devices that can be installed separate from a security system, often requiring a DIY (do it yourself) approach.  For example there are devices that can be attached to kitchen appliances that can be controlled by logging into apps on your smartphone.  However, rather than complicating our daily lives by having to download separate apps for everything in our homes, we have steadily been adopting technology in an effort to streamline and simplify.  When it comes to home security, with DIY solutions you’re likely not getting full coverage while simultaneously complicating processes.  Plus they often lack continuity and one of the most important aspects of a security system, monitoring.  Rather than separating the functions of a home security system and home automation, integrators and homeowners are combining the two creating more efficient and effective life safety and lifestyle systems.

One of the top benefits of home automation is convenience.  Capabilities include remote interaction with home devices and your security system.  Imagine being able to know the exact moment your kids walk through the front door while you’re at work or on your way home.  With home automation you’re able to set up custom notifications that will be sent to your smartphone, mobile device, or computer.  This means you can go on vacation and be notified of temperature drops in your home, package deliveries, or close the open garage doors you forgot about before you left.

Depending on your home automation application, often times you can log-in to your surveillance cameras, turn lights on and off, lock and unlock doors, control media (audio and video), arm and disarm your alarm system, all from the convenience of your mobile device.  When integrated with your home’s security system a singular control panel can be centralized to help avoid confusion that can result from having too many different operating mechanisms.

As a homeowner you might be asking yourself “how will home automation affect my security system?”  For the most part home automation is considered a promising and revolutionary approach to added home safety and efficiency, but as with anything, it isn’t perfect.  Any technology that operates over the internet inherently comes with the looming threat of hackers.  Why would someone want to hack a home automation or security system?  To state the most obvious, they’re likely interested in disabling your alarm system so they can break-in.  Other reasons could include wanting to cause general havoc by tampering with your lights or HVAC system, wasting energy for no other reason than driving up your utilities bill; for “fun.”

Fortunately there are ways to decrease the chances of being hacked, both on the user and integrator end.  In many cases home automation operates wirelessly over a home Wi-Fi network.  No matter how protected you think your network may be it should always be protected with encryptions and user authentication.  The same holds true for connected security devices and any device that transmits a signal.  There must be authentication between home automation devices, the security system, and whatever mobile device you are using to access them.  Otherwise your system is susceptible to third party hackers.

Take the case of Insteon home automation systems back in 2013.  Kashmir Hill, a Forbes Staff Writer, highlights the findings of David Bryan and Daniel Crowley, security researchers at Trustwave, and what they discovered is alarming (for lack of a better word).  They found that not only was there a lack of password protection on the consumer end, but that the Insteon products (now discontinued, for obvious reasons) themselves did not require usernames and passwords and were “crawl-able” (searchable) on the web.  This meant that anyone with a little know-how could access and mess with the connected Insteon products; unnerving to say the least.  Be sure to hire licensed professionals that fully understand the products they are installing and how they will interact with your home network.

While technology is imperfect and constantly transforming you can be sure if you hire a licensed security integrator with product knowledge and experience you’ll be setting yourself up for success.  A professional with industry knowledge will be able to ensure your system is as secure as it can be by using products that require authentication and that your network is encrypted.  As a licensed security system provider, our team at Perfect Connections, Inc. understands that securing a home and improving the lives of others doesn’t mean haphazardly throwing random products together just to get a job done.  We have been providing security solutions to homes throughout northern and central New Jersey since 1992.  Technological evolution is never-ending as is our commitment to providing the safest products and security systems available.

If you live or run a business in Central or Northern New Jersey and would like information on any of the topics discussed above, please call 800-369-3962 or simply CLICK HERE.

Image Credit: Image by Phil Campbell-Flickr-Creative Commons

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Proper Maintenance For Functional Fire Alarms

February 5, 2019 By Leave a Comment

Fire Strobe-Alfonso PierantonioFire is an unpredictable force that can wreak havoc on any business. It is imperative as a business owner, facility manager, or building owner that the proper precautions are in place to help prevent catastrophe. The NFPA (National Fire Protection Association) is a leading advocate in fire prevention and safety. They’ve written numerous codes and standards that have been implemented nationwide. These standards are designed to help reduce the risk and effects of fire. In combination with local regulations, NFPA codes and regulations are what system integrators and contractors have to follow in order to pass inspection from local authorities.

While you no doubt have some sort of fire detection and/or suppression system in operation it’s important to maintain it in accordance with national and local requirements. As a security systems integrator, our team at Perfect Connections, Inc. has been installing fire alarm systems in business facilities throughout northern and central New Jersey for the past 25 years. We specialize in comprehensive security systems that include fire alarms as a major component to a fully functioning system. We do offer maintenance and service contracts helping you preserve a system that will continue to pass annual inspections and work efficiently in the event of a fire.

What goes into fire alarm maintenance? First off, unless you or your staff is trained and licensed, you must hire a licensed technician. This will help avoid accidentally setting off any false alarms which can result in substantial fines. A common starting point, whether the system is fairly new or if you moved into a space with an existing system, is to find out the systems age and maintenance history. The age of a fire alarm system will help determine whether or not components need to be replaced and what type of maintenance might be required.

According to Mike Lohr, director of service marketing for SimplexGrinnell LP, “Systems between five and ten years old may experience component breakdown caused by harsh, but normal, environmental factors. Voltage fluctuations, temperature, and humidity may cause system failure or nuisance alarm problems.” He notes that systems between 5-10 and 10-15 years can provide adequate “life-safety” responses, but those within the 10-15 year marks should be watched carefully. This is even more important if you have a shoddy record of maintenance history as it could have been poorly taken care of in the past.

Aside from knowing the age of your system you have to take any specific regulations the local authority having jurisdiction (AHJ) might have into consideration. While the NFPA provides codes and standards for the nation, the AHJ will likely have their own set of rules that are specific to the area they preside. This means that even if your system meets NFPA standards it may not pass local inspection because of AHJ specifications. For this reason it is imperative to hire experts that are licensed and educated not only in maintenance specific to your system, but national and local requirements as well.

In most cases fire alarm systems must be inspected at least once a year. Some may require a more frequent assessment. It really all depends on the type of business. During an inspection all components of the system will be tested so if something is not functioning properly, it will likely be taken care of at that time. Before an inspection you should notify the building occupants as the alarms will be tested and it gets noisy. Your alarm system company is the one who should contact the alarm monitoring station and local authorities in advance to avoid false emergencies.

Maintaining a functional fire alarm system is key to preventing potential catastrophe. It helps protect not only the physicality of your business, but everything that goes into running your business, i.e. you, your employees, company records, and equipment. If you ever consider cutting corners when it comes to fire alarm maintenance carefully consider the extent of what it might cost you if you do.

While as a business owner you may not need to know all the fine details of what goes into fire alarm maintenance, it is important to have a basic understanding of what you can expect when the time comes. For further information on fire alarm maintenance and inspections check out our related blog post HERE. If you run a business in northern or central New Jersey do not hesitate to call on our licensed technicians at Perfect Connections, Inc.. We have been providing comprehensive security system solutions including fire alarm installation and maintenance since 1992.

If you live or run a business in Central or Northern New Jersey and would like information on any of the topics discussed above, please call 800-369-3962 or simply CLICK HERE.

Image Credit: Image by Alfonso Pierantonio-Flickr-Creative Commons

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Make Sure To Read This Before You Renovate

January 28, 2019 By Leave a Comment

construction-19696_1280Home renovation is an exciting and fulfilling prospect for many homeowners. Whether you’re adding on or adjusting an existing space, it’s imperative to make sure your home is protected during the process. While renovating your home is rewarding for you and your family, you don’t want it to be a “rewarding” process for would-be thieves and criminals. Our experts here at Perfect Connections, Inc. understand protecting your home is a top priority, especially during a renovation when it is more vulnerable. We’ve been providing security system solutions to northern and central New Jersey homes since 1992. If you are renovating or adding on to an existing structure, don’t hesitate to call on our professionals before you renovate to discuss how best to protect your home during this process. Having a security systems expert involved from the get-go is essential for seamless integration and full protection. We understand the renovation process can be dubious at times, the following tips can help remove some of the hassle and uncertainty.

Hiring the right contractor

When it comes to your home and family you can never be too careful. You wouldn’t hire a babysitter without doing your research first – the same holds true for finding the right contractor. A background check is a great way to tell whether or not the company you want to hire is reputable or not. Here’s the caveat, companies with bad reputations or failed business sometimes shut down and reopen under a new name (ACE Private Risk Services). So how can you really be sure of who you’re hiring? In many cases architects are involved in the renovation process. They should have good insight into which companies are trustworthy. Ask your friends and family for referrals. Use websites like Angie’s List to find out what other customers think about the contractor you’re interested in hiring. Gain as much knowledge about the companues of interest before making a final decision.

When signing a contract, be sure it delineates who is responsible for what and that the associated cost makes sense. Sometimes contractors will low-ball the contract price and try to add cost later, blaming it on “unexpected” issues. Ask the contractor directly for a review of their past or most current jobs. Those with nothing to hide should be more than happy to provide them. After all, it’s your home, you want it done right. It is also important from a liability standpoint to be sure the contractor has insurance for his/her self and their workers. You don’t want to incur the cost of someone being injured on the job.

Utilize existing security features

If you have an existing security system in your home, use it to keep an eye on the renovation process. Having remote monitoring access through your video surveillance system will allow you to check-in on your home while you’re away at work or can’t be there. While you’re not out to purposefully accuse the people working on your home of being lazy, trying to rip you off, or stealing it is in your best interest to protect your property. Many, if not most, contractors are reputable and diligent in their work, but nobody is perfect and unfortunately there are companies that do try to take advantage.

Take for example this story of a homeowner who was having the exterior caulking on his windows reinforced. The hired contractor had quoted him for 8 hours of work. The homeowner set up a wireless camera to monitor activity outside his home for when the contractor was scheduled to be working. He was able to see when the contractor arrived, and the hours he spent sitting in his truck NOT performing the agreed upon work. Ultimately, the contractor performed only 5 of the quoted 8 hours of work. When the contractor was paid for the 5 hours he couldn’t dispute it as the homeowner had irrefutable evidence (story courtesy of iWatchLife.com). Negative experiences aside, monitoring your home during construction can also validate the expertise a contractor has, giving you incentive to recommend them in the future.

In all likelihood if you have an existing security system, you’ll be adding on to it in the new space or at least altering it during the renovation process. Including your security system provider from the beginning is a beneficial tactic. If you have a hardwired security system, what better time to include the security provider than when the walls are already open? It will save you from the cost of having to tear them open after the fact. Plus, your security expert/s can address your concerns before construction starts and openly communicate with the other professionals involved. Having that dialogue between the different professional services from the start will create a smoother and more productive process.

Securing the job site

Aside from hiring the right people to complete the job, you want to make sure the job site is adequately secured. One of the most basic, yet often forgotten or disregarded ways to help prevent damage or loss is to lock your doors and windows. While it may not stop someone from breaking in, it will certainly slow them down. This will help control who has access to various parts of your home during the construction process as well.

Alert your security system provider of your upcoming changes, they’ll likely have suggestions on how to protect the exposed portions of your home. Like preventing fire damage by installing temporary smoke detectors and fire extinguishers. Confirm with your security system provider that your current fire alarm system will still function throughout the duration of the project. Even having your security systems expert install additional, maybe temporary, surveillance equipment will help you keep an eye on what’s going on.

Keeping the job site clean and free of unnecessary debris should be part of the construction crew’s responsibility; it makes for a safer work environment and lessens the potential of property damage and injury. It also helps prevent damage to products being used in the renovated space. You don’t want to get charged for parts your own construction crew broke, right?

It can be easy to get caught up in the excitement of a home renovation project, but don’t let that be a reason to let your guard down. Keep your home and family safe by doing your research and maintaining security. Our team of experts at Perfect Connections, Inc. understand the value in protecting your home no matter what. We have been providing comprehensive security solutions to residences in central and northern New Jersey for over 25 years. Whatever you have going on, whether it’s a small renovation or substantial addition, don’t hesitate to call on our specialists for a security assessment. You’ll be setting yourself up for success!

If you live or run a business in Central or Northern New Jersey and would like information on any of the topics discussed above, please call 800-369-3962 or simply CLICK HERE.

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Think You Know About Security Systems? Think Again.

January 21, 2019 By Leave a Comment

A home is so much more than a physical structure that you reside in. It’s where you have lazy Sunday breakfast with your spouse and kids. It’s where you enjoy a cup of hot coffee on your back porch. It’s where you read bedtime stories to your children and tuck them in at night. It’s where you might keep precious assets. It’s where you and your family live life to its fullest. How and what are you doing to protect all of that? Odds are, if you haven’t already installed a home security system, you’ve at least thought about it at one time or another. So what has been preventing you from taking the plunge? Well, like many homeowners, if you think you know all there is to know about security systems, you’ve probably convinced yourself or been falsely informed that you don’t need a comprehensive security system. There are a vast array of myths and misconceptions about home security systems, and you will learn why and how they are simply untrue.

My home is in a safe neighborhood, nothing bad could happen here.

Yes, we would all love to believe that we live in a Utopian society where everyone Fingerprint & broken glass-West Midlands Policecontributes, gets along, and the sun is always shining, right? Unfortunately, just as the weather is unpredictable, so is human nature. Criminals don’t care if your neighborhood is considered safe, if they see vulnerability, they see opportunity. Don’t fool yourself into thinking your home is safe because of your surroundings. Statistically, 88% of all burglaries happen residentially, 86% happen when someone is home. Don’t wait for something tragic to happen. Take initiative and contact a trusted home security systems specialist at Perfect Connections, Inc. before it’s too late.

I don’t own anything a burglar/intruder would want.

While it may be true that you don’t own expensive valuable items, or have wads of cash lying around, burglars/intruders aren’t always after your jewelry or money. Whatever the intentions of a criminal, you have to assume if they are breaking into your home, they’re after something. Even if they don’t steal something of monetary value, they might accidentally grab something that is irreplaceable and of emotional significance, or worse, cause harm to you or a family member. According to safewise.com, “1 in 3 homes without a security system will fall victim to a burglary as compared to 1 in 250 homes that do have a security system.” Don’t presume to know what criminals are after, protect what matters most with a comprehensive security system solution.

Security systems don’t work and are too expensive.

Thinking your security system is going to act like an impenetrable force field that will deflect potential intruders or criminal behavior is just not realistic. Neither is believing a comprehensive security system won’t do anything for your home and your family, or that it’s too costly. The cost in damages from a burglary can be far more financially draining than the cost of a comprehensive security system with alarm monitoring. Never mind the emotional toll it can take on you and your family.

Luckily, the evolution of security systems has allowed professionals to offer a wider range of economic solutions to fit your budget. You can actually save money by installing a home security system; many home insurance providers offer discounts for doing so. Beware of security systems companies that lowball their price quotes, odds are you’ll end up being just a number in a sea of inadequately protected customers. Watch out for companies that offer you an “accurate” quote over the phone, how can they asses your home’s needs if they’ve never been there? A full home security assessment should be done in person by a licensed specialist, and don’t let anyone convince you otherwise.

Security systems have been proven to deter intruders, in fact the Electronic Security Association’s “Home Safety Fast Facts” report indicates 9 out of 10 burglars purposefully avoid homes with security systems. Thinking that security systems don’t work fast enough is inaccurate. Some systems alert the authorities within 45 seconds, and if a patrol car is in the area, the likelihood of the perpetrator being caught is higher. Even if a burglar were to get into your home, the second your alarm goes off, the sound and attention will typically drive your intruder away.

My home is not built to accept a security system.

Old home-Brad ClinesmithMaybe you live in an old Colonial or Victorian house where the walls are solid and accessibility throughout the home is challenging. You might assume the construction of your home wouldn’t allow the installation of a home security system because it would require extensive drilling and/or remodeling. In the past there might have been a tinge of truth to that assumption, however, today many if not most systems are or have wireless capabilities. Not only is a wireless system convenient in older homes, or any home for that matter, but it’s aesthetically more pleasing as it eliminates any loose or dangling wires. What if a burglar were to cut phone and power lines? According to nightwatchprotection.com, “With wireless phone and internet technology combined with battery and backup generator support, you can expect your security system to be up and running under the worst conditions.”

My pets will set off false alarms, besides they’re like built-in security units.

While a barking dog can make a potential intruder run in the opposite direction, they can’t always differentiate between a threat and a familiarity, never mind the fact they can’t contact emergency services. Pets may not alert you if they recognize the intruder, for example, someone who had previously done work in your home. A comprehensive security system does not discriminate, if a window is broken, the alarm goes off. If the door is kicked in, the alarm will sound and the authorities will be notified, giving you and your family time to get to a safe place.

Worrying your pets will sound a false alarm is less of concern with todays’ advanced motion detectors. The detectors that are pet friendly are set to pick up motion from objects over a certain weight. This decreases the chances of a false alarm, and you don’t have to fret about your pets wandering around your home.

All security systems are the same and they’re too complicated.

Couldn’t be farther from the truth. Each security systems company will have different products, procedures, and policies. Your security systems professional should be able to customize a comprehensive system that suits the individual needs of your home. Don’t fall for a “one size fits all” solution. As far as systems being too complicated, technological advancements have simplified user interfaces making them easier to operate. Many systems utilize graphic touch screen controls that provide step by step instructions.

It’s important to do your homework and shop around to figure out which company best suits your needs. Put your trust in companies with a proven customer retention record and a history of experience like Perfect Connections, Inc. We have 98% Customer Loyalty Rating, and have been providing security system services to Northern and Central New Jersey since 1992.

 

Image Credits: Image #1 by West Midlands Police-Flickr-Creative Commons, Image #2 by Brad Clinesmith-Flickr-Creative Commons,

 

 

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What Is 5G?

January 14, 2019 By Leave a Comment

5g-network-300x183Last week on our blog, we wrote about how to protect your network’s connected devices, and the importance of good cybersecurity with the upcoming launch of 5G. This week we decided to take a step back and go into a bit more detail about 5G itself. So, what is 5G?

5G is the fifth generation (hence, 5-G) of wireless communications. Right now most cell phones communicate over a 4G network, such as LTE.  5G rollout has already started in certain areas, with nationwide coverage expected sometime next year.

Like other generational improvements, faster speeds are one of the main features of 5G networks, with anywhere from 500mbps-1.5gbps speeds available. But this generation is unique, in that it has a number of other benefits.

  • lower latency
  • lower power requirements
  • increase in number of connected devices

When it launches, unless your device is equipped with 5G technology, it won’t be able to take advantage of these benefits. But most new devices launched after the 5G rollout will come 5G-capable.

So why does this matter? These improvements in communication speed and reliability are able to power a number of cutting edge technologies that will be used more and more frequently in the near future, such as virtual reality, driverless cars, remote surgery, and more.

In terms of security specifically, 5G connectivity will allow more devices to communicate even faster over your home network – for example security cameras, motion detectors, smart home devices, and many more. By involving machine learning and AI, your smart home will be able to learn more about your behaviors in order to provide increased convenience and protection.

If you live in Central or Northern New Jersey and would like information on how 5G can help protect your home or business, please call 800-369-3962 or simply CLICK HERE.

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5G And The Connected Home – Preventing Attacks

January 7, 2019 By Leave a Comment

For those who own alarm systems, whether they are video surveillance, access control, burglary, or fire protection, our systems watch over us and protect us around the clock.

But in today’s day and age, just about everything is connected to the internet. In many cases, this includes our alarm system. And like any device that is connected to the internet, if not taken care of properly, it can be at risk of attack from hackers. With the upcoming launch of 5G, it is extremely important this year to protect anything connected to your home network.

“Attackers used an army of hijacked security cameras and video recorders to launch several massive internet attacks” said a news piece by the Wall Street Journal. Many times, these cameras were infected by pre-compromised routers that already existed.

Here are some tips about how to protect your alarm system as well

Router security: We recommend using WPA2 security for your router. Most routers, unless they are fairly old, are capable of this type of security. For more information on this, check out your router’s brand’s website – Belkin, Linksys, and Netgear are common brands.

Firmware updates: It is very important that any device that connects to the internet, from thermostats to alarm systems to routers to televisions to computers, always has the most up to date firmware. Each device’s manual or website will have instructions on how to do those, and if there is a phone application that interfaces with the device, you can often do it through the application.

Password protection: Many devices come with generic user names and passwords. These are easy targets for hackers. Make sure you change any default passwords, and try not to use the same password on multiple devices. It is most important that this is done on the router.

New hardware: According to Kenneth White, a security researcher and director of the Open Crypto Audit Project, “If the company that made your [device] isn’t selling that model anymore or offering security updates, that’s a good sign for you to throw it in the trash.”

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