Questions to Ask When Searching for the Right Security System


 

Picking the right security system for you business or your home can be difficult. There are so many different options from brands to levels of protection that a system offers, and it can be hard to figure out which security system will be right for you. So what kind of things should you ask when deciding on a system? Here are a few:Robber-Cartoon

  1. What is it that I want to protect?
  2. What level of security will I need for what I am trying to protect?
  3. Will just an alarm system suffice? Or do I want to have a camera system as well?
  4. How much do I want to spend on a security system?
  5. How many people will need to have access to the system?

 

These are just some of the things that you will want to consider when looking into a security system. Another thing to look for when installing a system is a company that offers the things you are looking for. Perfect Connections, Inc. provides many different types of systems and can help you answer these questions to decide what system would be best for you! So, if you live or run a business in Central or Northern New Jersey and would like to find out more about what system would be right for you, please call 800-369-3962 or simply CLICK HERE.


Image from CheckPoint Security

 

From Analog to IP: Making the Switch

If you’ve had a surveillance system installed within the past decade it’s more than likely that it’s either an analog or IP (Internet Protocol) system.  So what’s the difference?  Analog typically refers to an older technology that doesn’t use Ethernet protocol.  IP includes “IP-addressable items,” the cabling, and network equipment used to connect all components to an Ethernet networked system.  As people transition to a fully digital IP system there is some overlapping of the two technologies creating hybrids. Making the switch from analog to IP isn’t always as daunting as it may seem and there are options that make the transition easier over time.

So why make the switch from analog to IP?  For one, a fully digital IP system will have improved performance over an analog system.  Many IP cameras are equipped with features like, “advanced digital signal processing, optical zoom lenses, wide dynamic range, on-board analytics and auto image stabilizers…” These features in conjunction with high resolution megapixel cameras provide better coverage and the ability to cover more area with less cameras.  Being able to expand or re-configure, also referred to as scalability, comes easily with an IP system.  This is an advantage to any organization especially one that plans on expanding or renovating in the future as the initial investment cost isn’t lost in the process.

With IP surveillance systems comes advanced analytics.  That means footage can be monitored, recorded, interpreted, archived, and retrieved by the central server as well as peripheral devices.  How is this beneficial?  It helps when looking for specific recordings as a search can be initiated versus having to view hours of useless footage.  If an alarm is activated this type of intelligence can be used to zoom in on what is setting it off which cuts down on time looking for what it might be.

There’s also a flexibility that comes with converting to an IP system.  It makes system integration easier when it comes to adding features like access control, alarms, and extra cameras.  You also have more of a reason to store a higher volume of footage with an IP system because the image quality is clearer and be accessed easily.  Having an IP system allows for ease of software upgrades which helps keep it relevant.  In that sense IP is worth the initial up front cost as it is more adaptable to future technologies and won’t require extensive re-cabling and labor in years to come.

Does this mean you have to completely abandon your analog system all at once?  Not necessarily.  As each system is different the only real way to tell what will need to be done is to hire a security systems expert to do an in person assessment of the current situation.  One option might be to use the existing analog equipment and simply add converters to the camera and network switch ends of the cabling.  This creates a sort of hybrid system where you’re using existing coax cable from the analog system but the converters allow you to add IP cameras; they don’t have to rely on your company’s network and can still be recorded on your DVR, NVR, or VMS (Digital Video Recorder, Network Video Recorder, and Video Management System).

The benefit to a hybrid system is you don’t lose out on the initial investment of the original system and it allows for easy add-ons, upgrades and replacements of IP technology.  The other option is to completely remove all analog devices and cabling and start over with a new IP system.  Sometimes IP systems can utilize existing analog infrastructures so that could be an alternative to starting from scratch.  Remember if you have an IT department at your facility it is important to include them in the process to ensure a seamless integration.

Whether you’re looking to upgrade to and IP system all at once or try the hybrid approach it’s key to include a licensed security systems expert from the beginning.  They can help guide you through the process from start to finish.  We understand that each facility is unique and requires individualized security solutions.

If you live or run a business in Central or Northern New Jersey and would like information on any of the topics discussed above, please call 800-369-3962 or simply CLICK HERE.

What should you look for in a video surveillance system?

Video surveillance systems can be beneficial for a number of reasons. They are often installed to prevent burglaries and vandalism, but can also be used to promote neighborhood or office safety, in addition to increasing peace of mind if used in a home environment. When installing a video surveillance system, whether it is for your home, your office, or for any other setting, there are a number of things to consider. First, you need to think about the area that you want to keep any eye on, as well as the type of surveillance system and cameras you want. All of these factors will help you to decide what kind of system is best for your situation.

The first question you want to consider is how many cameras do you think that you will need? Think about the size of the property you are looking to protect, and the perspective that a camera will you give you in various locations. Additionally, you need to consider what the areas are that you want to cover. If there are outdoor areas, you need cameras that can stand up to weather, whereas for an indoor setting you would not need to look for weatherproof options, which can often be more expensive. You also need to consider the time of day that you will be using your system: daytime, nighttime, or both. All of these factors play will play into your decision about what kind of camera you will need.

Security Camera

After deciding what types of cameras you need for your space, you will want to think about the specific places that you want to have your cameras to be that will give you the best and widest ranges of visibility. These places will likely be at entrances and exits to the building, near garage doors, and by exterior or unattached buildings. If the video surveillance system is for a place of business, you will likely want to consider what areas typically have high traffic, and target these areas for camera installation.

Something else to consider when thinking about a video surveillance system is how you want to set up your data storage system. There are many options where you can save video footage onto a hard drive, and other options that save to this data into a cloud for storage. Along with this you will want to consider how much storage you think you will need. This will depend on two factors that affect the amount of data your system will use: both the quality of videos, and how long you plan to save video footage for. One final thing to consider is whether you will want to have access to a camera’s live feed, or if you will only want to be able to go back and look at footage when necessary. This will also contribute to the amount of storage space you’ll need, as well as help you to determine if your system will need the capability to connect to the Internet. This will also help you to determine if you want to have an analog camera, or an IP camera.

Once you have thought through this criteria and made decisions about what you think will work best for you and your space, you will be ready to look for a video surveillance system!

If you live or run a business in Central or Northern New Jersey and would like information on any of the topics discussed above, please call 800-369-3962 or simply CLICK HERE.

Image credit: Ricco Security

How The IoT is Changing Physical Security

Jonathan Briggs-Network CableOur world is constantly changing and evolving.  Progression is an inevitable force that influences the way we live our daily lives.  This is especially true of advancements made in the techy devices we interact with on a daily basis.  Everything from our smartphones to our security systems.  It’s the manner in how we interact with all of these devices that is driving innovation and product design.  The internet and networking of devices is creating a connected environment that offers ultimate convenience and changes how we perceive the potential of security systems.

At Perfect Connections, Inc. our licensed integrators provide comprehensive security systems to businesses and homes throughout northern and central New Jersey.  We believe in installing quality systems that are in line with the best technological advancements the market has to offer.  This doesn’t mean we use the trendiest devices for the sake of being “trendy,” it means evaluating current products that will add value and provide a platform for future adaptation.  With the Internet of Things (IoT) it’s imperative to implement devices that are not only relevant but can stand the test of time, within reason.

The definition of the IoT can be summed up as, “the interconnection of uniquely identifiable embedded computing devices within the existing internet infrastructure without requiring human-to-human or human-to-computer interaction.”  This means devices that are able to “talk” to one another via an internet connection without third part interference.  An example would be a motion detector that automatically uploads a video clip to an authorized smartphone when it senses movement.  The IoT is influencing changes in security system components like video cameras, access controls, recording equipment, fire and burglar alarms, locks, and monitoring services.  The devices themselves are evolving but so is the manner in which end users and system operators interact with them.

A higher level of remote connectivity to security systems and their components is a result of the IoT.  End-users can now login to security systems and their devices via an app on their mobile device.  This would allow the business owner who is away on vacation to periodically check-in on the day-to-day by logging into their surveillance system on their smartphone.  The homeowner who forgot to lock their doors and arm their system can now do so remotely via a mobile device or computer.  Automated notifications can be setup to send an alert when an alarm is triggered, someone tries to gain entry without proper access credentials, when a camera or motion detector capture movement within their range; the possibilities are extensive and continue to be developed.

According to Steve Hausman, president of Hausman Technology Keynotes, we are still at the beginning of the “IoT revolution.”  Some research suggest by the year 2020 there will be over 30 billion wirelessly connected devices in operation.  With everything becoming more and more connected one has to wonder, what are the risks?  In this highly connected world, there is a plethora of data being recorded, stored, and shared but who has access and rights to this data?  Therein lies the problem.

As with anything connected to the internet, the risk of being hacked or stolen is inherent.  In the security world this would be a problem for IP cameras, cloud storage and recording solutions, networked access controls, and basically anything running on or connected to an internet network.  With that in mind, industry professionals and developers are continuously working on solutions to prevent and minimize vulnerability.

Hausman says, “Security standards need to be established and enforced at the design and manufacturing levels.  As the IoT evolves, we can also expect that society will not only adapt to its usefulness but come to expect that appropriate safeguards be implemented to ensure both privacy and security.”  Today, those “safeguards” are being provided by licensed security integrators who understand the risks associated with system automation and the IoT.  Often times this means strong encryptions for not only the network, but the connected devices as well.

The IoT isn’t something that’s going to disappear.  Its presence in the security industry will continue to shape the way manufacturers develop products and how they are implemented by security integrators.  As licensed professionals our integrators at Perfect Connections, Inc. provide comprehensive security system solutions to businesses and homes throughout northern and central New Jersey, and have been doing so for the past 23 years.  Our team has witnessed decades of advancements in the industry.  We realize it is our duty to continue our own education as well as offer knowledge to our customers when implementing new technologies and component counterparts.

If you live or run a business in Central or Northern New Jersey and would like information on any of the topics discussed above, please call 800-369-3962 or simply CLICK HERE.

Image Credit: Image by Jonathan Briggs-Flickr-Creative Commons

How Perfect Connections Does Security Systems

Security-American Advisors GroupComprehensive security systems are what help maintain a safe and secure work environment or home.  As a consumer it is in your best interest to hire a systems integrator with experience, knowledge, and know-how, but how do you tell the good from the “just okay” or bad?  Any company can spout off how many years experience they have or jobs they’ve completed, that doesn’t really give you much insight into how they operate and solve problems.

At Perfect Connections, Inc. our integrators are licensed and provide a more individualized approach to any security problem you may have.  Many competitors will offer standardized solutions that may not fit your specific needs.  They do this simply to increase profits without considering “what is it potentially costing my client?”  Our team at Perfect Connections puts the customer first and we do so through our client services, problem solving techniques, and determination to get the job done right.  We have been providing comprehensive security system solutions to homes and a range of businesses throughout northern and central New Jersey for the past 23 years.  Our customer loyalty means the world to us, so without inflating our egos let’s look at what makes us stand out.

Some of the larger security systems companies out there will use a “one size fits all” mentality when it comes to system design.  This is not an effective way to protect your business or home.  Every establishment and home is unique with extraneous factors that pose different risks.  Designing a comprehensive security system takes a customized approach.

You likely wouldn’t implement the same system configuration in an assisted living facility as you would a manufacturing plant, right?  Right!  You may use similar system components like a means of access control and surveillance, but their applications would be different and specific to their respective locations.  At Perfect Connections we believe in performing on site risk assessments and listening to our clients’ concerns to help determine the design, layout, and components necessary to provide adequate coverage.

As with any technology, security systems are susceptible to imperfections.  This could be imperfections in system components or imperfections caused by an external factor, like existing infrastructure disturbances.  Often times when there are obstructions or architectural issues alarm system equipment may not function optimally.

In the event a system isn’t operating properly our team of licensed integrators will run tests on the equipment and find the root of the actual problem.  Other companies act in haste and often times don’t look for the actual cause of the issue.  Instead they’ll assume it’s a total system malfunction and tear the whole thing out and start over.  This is a costly and inefficient problem solving method.  Our team does their due diligence to solve the problem accurately and efficiently, and we won’t give up until the issue is resolved.

At Perfect Connections we believe a comprehensive security system includes access control, video surveillance, fire and burglar alarms, smoke and carbon monoxide detectors, home automation, and a monitoring service.  These individual components together create a system that provide unmatched coverage for your home or business.  As an independent alarm company we’re not limited to one manufacturer’s offerings, which allows us to use the components that will work the best in your specific application and that are most cost effective.

As licensed security system integrators our team has been providing solutions to businesses and homes throughout northern and central New Jersey since 1992.  Our experience and continued education has enabled us to evolve to meet the changing needs of our clients.  If you’re looking for an alarm system for your home or business know that you won’t be just another number at Perfect Connections.

If you live or run a business in Central or Northern New Jersey and would like information on any of the topics discussed above, please call 800-369-3962 or simply CLICK HERE.

Why Does an Assisted Living Facility Need a Security System?

Assisted Living FacilityAssisted living facilities are dynamic environments.  You have occupants with varying levels of medical needs alongside administrative, medical, and visiting personnel.  It’s a somewhat complex security issue because residents and staff need to be able to move throughout the facility freely, but unauthorized entrants must somehow be kept out.  The mental health and acuity of residents can also be a cause for concern.  In an aging population medical conditions like dementia and Alzheimer’s can cause residents to wander off or get lost which is a major concern for staff and resident relatives.  Thankfully by implementing security system solutions many of these concerns can be addressed.

At Perfect Connections, Inc. our licensed security system integrators have been providing comprehensive security solutions to healthcare facilities throughout northern and central New Jersey for the past 23 years.  Our team understands the importance of securing assisted living facilities isn’t solely about protecting physical assets, it’s about ensuring the safety and security of the people that live and work there.  It’s about providing a peace of mind to not only the staff and residents, but resident’s families as well.

Comprehensive security systems should include fire alarms, smoke and carbon monoxide detectors, burglar alarms, a surveillance system, access control, and a monitoring service.  One of the most important components that should concern assisted living facilities is access control.  Access control can be implemented in a number of ways and an assisted living facility may require more than one mode.

The on-site staff will likely need access to areas where medication is stored and administrative offices, supply rooms, and medical records etc.  Access not only has to be convenient, but limited to authorized staff.  The reason this can sometimes be challenging is because residents want to be able to roam throughout the facility freely as do visitors.  Fortunately with access control solutions the chances of a resident or visitor wandering into a restricted area are lowered significantly.

By installing readers at entries and distributing credentials (fobs, swipe cards, and proximity cards) to authorized users, access will be limited.  The benefit of using readers in conjunction with credentials vs traditional locks and keys is you don’t have to worry about lost or stolen keys.  Cards and fobs can be remotely disabled whereas a lost key may never be recovered which ultimately leads to changing out the locks and over time that can be costly.

According to Mark Jarman, President of Inovonics, “…the assisted living market has changed from one of simply providing clinical care, much like hospitals, to sprawling campuses which are often a blend of independent living, assisted living and skilled nursing services.”  This creates a more complex environment that requires increased safety and vigilance.  Assisted living facilities are full of activity, the constant coming and going of staff, residents, and visitors, it can be challenging to keep an eye on everything, that’s why having a surveillance system is vital.  It’s a helpful tool that allows staff to keep track of patients that might have the tendency to wander and it gives residents a peace of mind.  In the event an intruder is able to gain access to the facility, surveillance will help authorities catch the perpetrator and depending on the type of system, it can even be setup to send real-time alerts to staff members on their mobile devices.

Aside from surveillance and access control solutions it’s imperative and likely required by local and national laws to have a fire alarm system and smoke and carbon monoxide detectors.  Fire alarm systems and detectors are lifesaving components that when tied to a monitored security system become even more effective.  With a monitored system, when an alarm sounds, a signal is sent to the monitoring station which then immediately alerts emergency responders, and in unpredictable situations it is imperative to have the quickest response possible.  This is critical in an assisted living facility as residents are likely slower moving and may have impaired hearing or eyesight.  Some fire alarm systems can even indicate which detectors or alarms within the facility initiated the alert which is helpful to responders as they’ll have a better idea where to start when they arrive on site.

The reasons why an assisted living facility would need a security system are evident.  There is a need to protect residents, staff, visitors, medical records, physical assets, and facility property.  A comprehensive security system that includes access control, surveillance, fire alarms, smoke and carbon monoxide detectors, and a monitoring service is essential.  At Perfect Connections, Inc. our licensed integrators can help design a custom and comprehensive system that is tailored to the specific needs of your facility.  Every organization is unique and should be treated as such, especially when it comes to matters of security.

If you live or run a business in Central or Northern New Jersey and would like information on any of the topics discussed above, please call 800-369-3962 or simply CLICK HERE.

Image Credit: Image by U.S. Department of Agriculture-Flickr-Creative Commons

Can Central Monitoring be Replaced by Self-monitoring?

Traditionally in any monitored security system, the individual security devices are installed by a systems integrator and when an alarm sounds or something looks suspicious a signal, and sometimes a video clip, is sent to a central monitoring station which then either contacts the end-user or the local authorities to initiate an emergency response.  This system still exists today and is considered an effective means for preventing disaster and catching criminals.  However, in light of recent technological advancement, the end user now has the capability to “monitor” their own property via their mobile device.  One has to wonder, how effective can self-monitoring be and could it actually replace a central monitoring service?

Our licensed team of integrators at Perfect Connections, Inc. has been providing comprehensive security system solutions to businesses throughout northern and central New Jersey since 1992.  We have seen how technology can affect not only individual security devices but the system as a whole.  There are pluses and minuses to every situation, but its understanding which methods and devices provide the most benefits that make the difference, and monitoring services are no exception.

As a business owner it’s nice to feel in control of your facility and what goes on within it.  This is where the idea of self-monitoring comes into play.  If you have a security system installed at your facility, it can be set up to send notification directly to your mobile device.  This means that when there is a disturbance, maybe an intruder walks in front of a motion sensitive video camera, a video clip can be sent directly to your smartphone or mobile device so you can act.  The same is true of a tripped alarm.  This all sounds great, right?  However, it’s not without its limitations.

One of the major drawbacks of monitoring your own alarm system is failure to initiate an immediate and adequate response.  This could happen for a number of reasons.  One being your mobile device is turned off or not on your person.  Another could be a missed notification.  As a business owner you likely have enough on your plate to occupy the full 24 hours of the day, never mind trying to keep an eye on your facility at all times.  It’s a feat not likely met by any independent business owner, you have to sleep at some point.  Self-monitoring can also become a nuisance, receiving excessive notifications throughout the day.  The constant interruption would be enough to drive anyone mad.  It’s for these reasons central monitoring services continue to prevail.

The goal of monitoring an alarm system is to create a proactive response versus a reactive one.  In the recent past, surveillance footage was primarily being utilized in “after the fact” scenarios where local authorities would try to catch a perpetrator or solve a crime based on recorded footage.  Today, with real-time video verified notifications and improving communications, local authorities stand a better chance of catching someone red-handed.

There are essentially four different types of monitoring that can be implemented, including self-monitoring.  There’s onsite monitoring which typically consists of paying someone to sit and stare at TVs or computer monitors.  According to a study from Sandia National Laboratories the attention span of a person viewing surveillance footage for just 20 minutes will be “significantly diminished.”  It’s not a very reliable or economical method to ensure the security of your facility.

Then you have remote monitoring where surveillance footage is monitored off site by streaming footage over the internet to a remote location.  However, this doesn’t mean someone will be vigilant 24/7.  This could mean streaming it to your home computer and that would only be effective if someone were there to monitor it.  Lastly, there’s professional remote video monitoring.  This type of monitoring typically employs operators that are trained on how to interact with local authorities and respond to different security scenarios.  These types of monitoring stations are typically staffed 24/7.

Professional remote video monitoring is an advantageous service because the operator on duty can interpret live video footage and provide useful information to the local authorities.  Information that isn’t necessarily transmitted to a mobile device in a 5-10 sec video clip; things like a perpetrator/s physical description, maybe the license plate or make and model of their getaway vehicle, what the suspect is doing, how many people are present, and whether or not the suspect/s is armed.

This type of monitoring can also help filter our false alarms and fees incurred by false dispatches by validating on site activity with the end user via real-time footage.  As the end user you can also request that the operators perform occasional virtual tours throughout your facility or parts of it.  These routine surveys of your property would help detect any disturbances but also help in general maintenance of your facility.  An operator may notice  things like loose wires or a piece of equipment that looks out of place.  Depending on your facility’s capabilities, monitoring operators can sometimes interact with suspects or people on site through speakers on a VoIP (voice over internet protocol) system.

While new technology continues to usher in the desire for self-reliance it also fosters further development of security system components and the way monitoring services are able to interact with them.  Many industry professionals agree that having a professional monitoring service is still the preferable method of watching over your facility.  There’s simply too many holes in trying to self-monitor your own business.  According to Simon Morgan, director of Technology, SureView Systems, “The central station remains the first line of defense.”  Matthew Riccoboni, director of Marketing, OzVision, says, “There truly is a value in 24/7 monitoring by the central station. Customers like to know someone is keeping an eye on their assets whether they are awake or not.”  With a central monitoring station you can rest easy knowing someone is always there to initiate a response.

At Perfect Connections, Inc. our licensed integrators have been providing comprehensive security systems to businesses throughout northern and central New Jersey for the past 23 years.  We understand the value our customers place on their business that they’ve worked so hard for; we work to provide the best solutions to fit their specific needs.  If you live or run a business in central or northern New Jersey and would like information on any of the topics discussed above, please call 800-369-3962 or simply CLICK HERE.

Check out this video on actual events that highlight the differences between monitoring stations that have video verification and those that don’t.  The last scenario is what everyone wants to avoid. Link: What is Video Verification?

Image Credit: Image by Bosch Service Solutions-Google-Creative Commons

Why Should I Have a Home Security System?

Burglar-JohnImplementing a home security system can seem like a daunting task, but it’s an investment you won’t regret.  People typically visualize the home break-in scenario where the masked intruder breaks a window setting off an alarm, ultimately sending the perpetrator on the run.  A home security system is so much more than a triggered alarm, it’s a potential life saver in a variety of situations.  We all like to imagine our homes are impervious fortresses of safety, but the reality is there are too many uncontrollable factors that could affect our daily lives.  Home security allows you to be more prepared for those unpredictable situations.

Our licensed integrators at Perfect Connections, Inc. design and install comprehensive home security systems.  We have been providing custom security solutions to residents in northern and central New Jersey for the past 23 years.  Our systems protect people and property, offering a peace of mind that can’t be obtained from anything else.  It is our belief that a comprehensive home security system should include a burglar alarm, video surveillance, home automation, smoke and carbon monoxide detectors, and a monitoring service.

Burglar alarms are likely the first thing that come to mind when thinking about home security.  This is because they are a vital system component that helps keep you and your family safe from intruders.  Not only do burglar alarms alert you and your monitoring station of a potential disturbance, they can deter would be thieves from even attempting a break-in or burglary.  In a study by the Alarm Industry Research and Education Foundation (AIREF) 422 convicted burglars were asked about their decisions to burglarize.  They found that approximately 60% would not make an attempt on a home or commercial property that they knew had and alarm system.

Having a surveillance system is an essential component of a comprehensive home security system.  Cameras keep eyes on your property even while you can’t.  The recordings can also help during an investigation after the fact if necessary.  In the burglar study conducted by AIREF approximately 60% said cameras would be factor in their target selection with more than 40% reporting they would choose an alternative if cameras were present.  Aside from being a deterrent and a forensics tool, home surveillance systems can often be remotely accessed via an app on your mobile device.  This would allow you to check-in on specific parts of your home, see that your pets are okay during the day, or check-in on a loved one.

Remote access to your home security system is part of the abilities you are afforded when you have home automation.  With home automation you can setup customized alerts so you receive notifications to your mobile device when your children arrive home from school, when an alarm is triggered, you receive a package, or there is a drastic temperature change in your home.  Having remote access to your system helps you control certain parts of you home as well.  Maybe you go on vacation and you forget to close your garage doors, if you have home automation it’s not a problem, you simply login to the app on your mobile device and close the doors.  Depending on your system configuration you can arm or disarm your system, lock or unlock doors, control the temperature, turn lights on and off, and sometimes control appliances.  Home automation offers convenience and connectivity you can’t get from anything else.

Smoke and carbon monoxide detectors are two of the most important life safety devices every home should have.  The Centers for Disease Control and Prevention (CDC) estimate that every year more than 400 Americans die from carbon monoxide (CO) poisoning unrelated to fires.  Carbon monoxide is a “silent killer” that is colorless and odorless, that is why it is so important to have working detectors in the home.  Based on past data, in 2014, The National Fire Protection Association (NFPA) found that three out of five home fire deaths were caused by fires in homes that didn’t have working smoke alarms.

Statistics alone should be enough to convince any home owner to invest in these life saving devices.  What makes them even more effective is if they are tied into your security system.  That way when they go off or CO levels rise the central monitoring station will be alerted and if necessary they can send help right away.  In situations where you might not be home or a loved one is home alone, it’s nice to know someone is still vigilant.

Monitoring services are the catalyst in security systems that initiate emergency responses.  They are a key component that shouldn’t be passed up because of cost.  You can’t put a cost on the lives of the ones you love or yourself for that matter.  What good is an alarm if no one is alerted when it goes off?  It might scare off an intruder, but do you really want to take that chance?  During a fire or unpredictable disaster you want the fastest response you can get, right?  That is where having a monitoring service proves its worth.  It provides quick response times even when you are not home or incapable of responding.

Whether you’re new to the world of home security systems or have been considering one for a long time, it’s always a worthy investment.  A comprehensive system will help protect not only your property but your life and the lives of your loved ones.  Our team of licensed integrators at Perfect Connections, Inc. has been providing comprehensive security solutions to homes throughout northern and central New Jersey since 1992.  We realize no two homes are identical and each one has individual security risks and concerns, which is why we custom design our systems to fit your needs.

If you live or run a business in Central or Northern New Jersey and would like information on any of the topics discussed above, please call 800-369-3962 or simply CLICK HERE.

Image Credit: Image by John-Flickr-Creative Commons

Storing Surveillance

Surveillance playSAN-Dennis van Zuijlekoms a vital role in any comprehensive security system.  It helps authorities catch criminals and provides helpful insight into your business operations by collecting and analyzing data on a daily basis.  Where and how is all of this visual and analytical data being “collected?”  That is the ever pressing question for system integrators and end-users alike.  Storing surveillance data can be as important to the efficiency of your security system as having the surveillance equipment itself.  We are catapulting ourselves into the future with the constant evolution of technology in all aspects of life including security system components, and surveillance storage solutions are no exception, but not all are created equal.

At Perfect Connections, Inc. our licensed integrators are dedicated to providing comprehensive security system solutions that protect people and property.  We have been installing security systems at business facilities throughout northern and central New Jersey for the past 23 years.  Our team designs system solutions that meet the needs specific to your organization.  Surveillance storage is a security system component that will vary project to project and should be treated with an individualized approach.

In the not so distant past, video recordings weren’t as advanced as they are today in terms of image resolution, clarity, and noise distortion.  Recordings would often be deemed unusable due to their lack of clarity and they would typically be discarded freeing up storage space for new recordings.  Today, with the advent of IP cameras (internet protocol) and more advanced camera technology the recordings have become critical data sources that are considered valuable.  This means more and more end-users are interested in keeping recorded data for longer periods of time.  The obvious consequence is the need for more storage space.

There are many factors that affect what kind of surveillance storage solutions can and should be implemented at a facility.  The size of the project, existing infrastructure, and client budget are all critical determinants as to what type of storage should be implemented.  The camera type, camera quantity, compression standards, frame rates, motion detection, desired length of storage, and overall estimate of desired resolution all should be taken into account as well.

When it comes to storing surveillance data it is paramount that the integrity of the footage is not lost.  Traditionally surveillance footage would be stored on a DVR (digital video recorder), but it’s limitations within a networked system make it less than ideal.  With so much of the surveillance world developing around IP and network solutions it’s only natural that network storage solutions should arise.  NAS (network attached storage), SAN (storage area network), and DAS (direct attached storage) are all potential methods for storing surveillance data.  All have different installation requirements.  Some may call for extensive cabling and a large closet to store servers, but it all depends on the size and type of project.  According to Justin Schorn, vice president of product management for Aimetis, “The critical decision is choosing between a storage area networks (SAN) and network attached storage (NAS).”

The different storage devices vary in how they present information to the user and how data is accessed.  The NAS devices present data in a “file system” same with DAS, whereas SAN is presented in what is referred to as “block storage.”  DAS and NAS either attach directly to an existing network or the NVR (network video recorder).  SAN is essentially an extension of a DAS, but provides a higher storage capacity.

DAS is typically implemented in situations when expansion is not an option, the system performance requisites are static, and shared access is not necessary.  The reason being is DAS devices are limited to singular DVR or NVR applications.  SAN solutions are typically used in larger camera applications that may later require scalable options.  According to Lee Caswell, founder and chief marketing officer at Pivot3, “Many archivers can share the storage and the SAN platform introduces more reliability over NVR/DVR systems because there is no single point of failure.”  Common applications for SAN storage include airports, casinos, and prisons.

NAS devices are typically used in smaller surveillance applications as its performance isn’t as robust as SAN.  One of the advantages to NAS solutions is data can be easily accessed by anyone on the same protected network.  Lee says, “The advantage of the file system on the NAS platform is that it is easier to support a hybrid storage case as some storage occurs locally on self-contained NVRs/DVRs and extended storage is sent to a specific file on the NAS.”

Keeping high quality recorded data for longer periods of time can help local authorities with investigations and it can provide insight into your business that you otherwise wouldn’t observe.  While storing recorded footage from your surveillance system is critical to your overall security, it’s important to remember that the type of storage necessary will vary depending on the project parameters.  It is imperative to work with a licensed security system integrator to help evaluate security risks, the quantity of cameras needed, and how a surveillance storage system can be implemented to meet your requirements.  At Perfect Connections, Inc. we are committed to providing security systems that suit your specific needs.  We have been designing and installing comprehensive security systems at businesses throughout northern and central New Jersey since 1992.

If you live or run a business in Central or Northern New Jersey and would like information on any of the topics discussed above, please call 800-369-3962 or simply CLICK HERE.

Image Credit: Image by Dennis van Zuijlekom-Flickr-Creative Commons

What is VoIP and how will it affect my security system?

Telephone-Billy BrownWe live in an exciting time where it seems every day a new technology is being born.  Everything from our computers to our phones to our everyday accessories are advancing at a rapid pace.  The implications of a technology may not be fully realized until after the fact, and it may not always be an issue with the technology itself, but how it interacts with existing components of our already complex systems.  This is especially true of security system components.

In a comprehensive security system there are access controls, burglar and fire alarms, video surveillance, a monitoring service, and sometimes motion/glass break detectors.  With all of these moving parts security integrators have to understand the functions of each component and how they will affect one another.  As licensed security systems integrators our professionals at Perfect Connections, Inc. we deal with the changing technological environment by being educated and thoroughly evaluating what technologies will actually benefit our clients.  Our integrators have been providing comprehensive security system solutions to businesses throughout northern and central New Jersey for the past 23 years.

Many, if not most, security systems are migrating to a network based solution where system components are tied to an internet network.  This is where VoIP technology may come into play.  What is VoIP?  It stands for Voice over Internet Protocol.  Essentially VoIP technology allows voice signals to be transferred over a network versus the traditional POTS (plain old telephone service).  How does this tie into security systems?  In the not so distant past security system components were hardwired and heavily relied on traditional phone lines for communication capabilities.  Even with the surge of wireless components available there are still many hardwired systems that rely on the dependability of a phone line connection. VoIP technology essentially replaces the traditional phone line and can be used to bundle all communications, like cable and internet, into one service.

Sounds convenient, but like any technology there are bound to be issues, particularly with how it can potentially interfere with security systems.  Where you might run into trouble is when an alarm is triggered.  Typically, when an alarm is triggered a signal is sent to the monitoring station prompting them to alert the proper authorities.  Depending on the installation and the service, it could cause unpredictable or failed communication of alarm signals to the central monitoring station.  Some VoIP services can’t connect directly to 911 and on the dispatchers end they might not be able to see your phone number or address when you call, which is problematic when a response is needed.

The reasons why VoIP can cause unreliability are not always obvious especially to the end user.  According to Kenneth L. Gentile, a senior consulting engineer for Rolf Jensen & Associates Inc., “Digital alarm communication transmitters (DACTs) and other alarm transmitters initiate tones designed for transmission over POTS.”  Sometimes these tones meant for the monitoring station do not translate properly over VoIP lines due to signal distortion.

Installation error can be a factor in the reliability, or lack thereof, in VoIP services as well.  If the initial alarm wiring was installed on the existing telephone service it could prevent the alarm from transmitting properly and it’s up to your security systems integrator to recognize that. Alarm system tests can typically be run to ensure its operability, but according to Gentile, an on-site test with a VoIP service can’t always determine proper function or what the problem may be.  Instead he suggests VoIP service providers and the alarm monitoring service should be asked to conjointly demonstrate transmission of alarm signals under normal circumstances, when there is a power failure, and when VoIP is in use.  Doing so should help point out any potential issues with alarm signal transmission.  Gentile says, “VoIP service must be engineered so as not to jeopardize the essential emergency communications upon which public safety depends.”

Issues aside, VoIP service promises to be a beneficial technology.  Apparently it comes with great cost savings.  According to Eduard L. Telders, director of enterprise information security at T-Mobile, “VoIP can eliminate the entire expense stream of establishing and maintaining a circuit-switched network for telephone connections.”  Being able to bundle all communications into one service is appealing to end users and vendors alike.  It makes maintenance and service calls more convenient, having to call only one provider versus one for each service.  Facilities that employ VoIP technologies in conjunction with their security systems have the advantage of real-time response to criminal activity.  With VoIP, central monitoring stations can actually speak directly to an intruder caught on camera, transmitting a voice message through speakers installed at the subscribers on site location.

While it may have yet to be perfected VoIP technology seems to be a leading change in communication capabilities.  The implications it may have on security system transmissions and emergency responses are critical issues that need to be addressed by VoIP providers, security system integrators, monitoring services, emergency responders, and industry professionals.  Keep in mind that just because something is available, doesn’t make it the best option for your specific needs.  At Perfect Connections, Inc. our licensed integrators believe in providing comprehensive security solutions that will enhance the safety and security of your facility, not hinder it.  We have been installing comprehensive security systems at businesses throughout northern and central New Jersey since 1992, we have the experience and knowledge to design a system that will work best for you.

If you live or run a business in Central or Northern New Jersey and would like information on any of the topics discussed above, please call 800-369-3962 or simply CLICK HERE.

Image Credit: Image by Billy Brown-Flickr-Creative Commons