What Is Remote Monitoring?

April 9, 2015 By Leave a Comment

laptop monitor-Intel Free PressWhen you picture a surveillance monitoring station what do you see?  Is it a half awake guard staring blankly at multiple monitors?  If that’s the case you can scratch that image from your mind.  The future of monitoring services is quickly shifting and adapting to our society’s need for streamlined and efficient processes.  As surveillance systems migrate from analog to IP with megapixel network cameras, and our world becomes more and more connected through the IoT (Internet of Things), the desire to access and monitor footage from anywhere increases.  This is where the idea of remote monitoring comes into play.

Being able to remotely monitor surveillance footage from virtually anywhere is a convenience that, up until recently, hasn’t been a pervasive security feature.  It differs from alarm monitoring in the sense that a service representative isn’t necessarily waiting around for an alarm to go off, instead they are actively watching live recordings to catch potential disasters before they happen.  In the past a company would typically hire people to monitor cameras on site, which isn’t always the most economical or effective method.  Today, companies are using off-site monitoring services that have the ability to keep watch over multiple facilities 24/7.  In conjunction with that, business owners have the ability to download apps that allow them to access their surveillance footage at their convenience via a mobile device.

At Perfect Connections, Inc. our experts typically recommend a monitoring service as part of a comprehensive security system to help ensure its effectiveness.  Our team of licensed technicians have been providing security solutions to businesses throughout northern and central New Jersey for that past 23 years.  The technological climate is ever changing and we always do our best to stay on top of relevant trends that will benefit our customers.

Remote monitoring allows an individual or group of users to access surveillance footage through a secured network from virtually anywhere via a smartphone, tablet, computer, or mobile device.  Why is this beneficial?  It can help cut down, or eliminate entirely, the need to have an on-site staff staring at monitors, how effective can that be anyway?  According to Doug Marman, CTO of VideoIQ Inc. and founder of Remote Guarding Alliance, “…humans monitoring video screens grow fatigued to the point of ineffectiveness after only 20 minutes…”  Marman argues that the traditional method of monitoring surveillance is at best a practice in “hindsight” strategy.  Meaning by the time a reaction is made the damage is done or the perpetrator has already escaped.

Marman’s system of remote monitoring using a combination of video analytics and audio over IP, or voice over IP (VOIP), decreases response time and increases the ability to monitor a large quantity of cameras at once.  And in contrast to human attention span, video analytics are “100 percent vigilant.”  Marman illustrates the ability to interact with intruders instantly via audio over IP, citing how quick they are to abandon their criminal attempt when someone is calling them out over a speaker on site.  While audio interaction is an intriguing feature that allows for a virtual presence at all times, it may not be necessary depending on your type of business and your security needs.  What matters most is the ability to react instantly, reduce any lag time in response, and prevent false alarms as they typically result in fines and wasted essential resources.

With response time being one of the top benefits of remote monitoring it can also reduce overall monitoring costs, increase scalability options, and send notifications via e-mail or other media.  While the benefits of a remote monitoring system may eliminate the need to hire on-site staff, it doesn’t necessarily mean you should rely solely on self-monitoring.  If you were to take on the task of monitoring everything yourself, your business could be at risk.  Imagine you’re monitoring from a smartphone, it runs out of battery and you don’t have your charger handy.  What if you misplace your smartphone and miss an important notification?  Think about logistics too, as a business owner even you need to get sleep, you can’t be vigilant 24/7.

Having the ability to self-monitor should be looked at as an added layer of security, not your only means of protection.  According to Jerry Cordasco, vice president of operations for G4S Video Monitoring Support and Data Center, “A better choice for remote video surveillance is the use of a professional monitoring facility.”  Having a remote monitoring service provides a virtual presence 24/7 that can access real time footage and initiate the appropriate response immediately.

Security systems can be an effective crime fighters, but what good are they if an alarms goes off and no one is notified or made aware?  What good is a surveillance system that no one is monitoring?  You might get lucky and capture a license plate number that could eventually lead you to the perpetrator after the fact, but by that point the damage has been done.  The goal of a remote monitoring service is to provide timely and accurate responses to disturbances on site.

As a security systems provider, our team at Perfect Connections, Inc. understands the importance of immediate action.  Mere seconds can be the difference between prevention and disaster.  We have been providing comprehensive security system solutions, which include monitoring services, to facilities throughout northern and central New Jersey since 1992.  Every business has different security risks that is why we tailor our solutions to fit your specific needs.

If you live or run a business in Central or Northern New Jersey and would like information on any of the topics discussed above, please call 800-369-3962 or simply CLICK HERE.

Image Credit: Image by Intel Free Press-Flickr-Creative Commons

Filed Under: Business Security Systems Tagged With: , , , , , , , , , , , , , , , , , , ,

Making the Switch from Analog to IP

March 24, 2015 By Leave a Comment

If you’ve had a surveillance system installed within the past decade it’s more than likely that it’s either an analog or IP (Internet Protocol) system.  So what’s the difference?  Analog typically refers to an older technology that doesn’t use Ethernet protocol.  IP includes “IP-addressable items,” the cabling, and network equipment used to connect all components to an Ethernet networked system.  As people transition to a fully digital IP system there is some overlapping of the two technologies creating hybrids.

Making the switch from analog to IP isn’t always as daunting as it may seem and there are options that make the transition easier over time.  Our licensed professionals at Perfect Connections, Inc. have the expertise to address your security needs.  We have been providing comprehensive security system solutions to organizations throughout northern and central New Jersey for the past 23 years.  We understand the complexities of installing and updating security systems including the surveillance equipment.

So why make the switch from analog to IP?  For one, a fully digital IP system will have improved performance over an analog system.  Many IP cameras are equipped with features like, “advanced digital signal processing, optical zoom lenses, wide dynamic range, on-board analytics and auto image stabilizers…” These features in conjunction with high resolution megapixel cameras provide better coverage and the ability to cover more area with less cameras.  Being able to expand or re-configure, also referred to as scalability, comes easily with an IP system.  This is an advantage to any organization especially one that plans on expanding or renovating in the future as the initial investment cost isn’t lost in the process.

With IP surveillance systems comes advanced analytics.  That means footage can be monitored, recorded, interpreted, archived, and retrieved by the central server as well as peripheral devices.  How is this beneficial?  It helps when looking for specific recordings as a search can be initiated versus having to view hours of useless footage.  If an alarm is activated this type of intelligence can be used to zoom in on what is setting it off which cuts down on time looking for what it might be.

There’s also a flexibility that comes with converting to an IP system.  It makes system integration easier when it comes to adding features like access control, alarms, and extra cameras.  You also have more of a reason to store a higher volume of footage with an IP system because the image quality is clearer and be accessed easily.  Having an IP system allows for ease of software upgrades which helps keep it relevant.  In that sense IP is worth the initial up front cost as it is more adaptable to future technologies and won’t require extensive re-cabling and labor in years to come.

Does this mean you have to completely abandon your analog system all at once?  Not necessarily.  As each system is different the only real way to tell what will need to be done is to hire a security systems expert to do an in person assessment of the current situation.  One option might be to use the existing analog equipment and simply add converters to the camera and network switch ends of the cabling.  This creates a sort of hybrid system where you’re using existing coax cable from the analog system but the converters allow you to add IP cameras; they don’t have to rely on your company’s network and can still be recorded on your DVR, NVR, or VMS (Digital Video Recorder, Network Video Recorder, and Video Management System).

The benefit to a hybrid system is you don’t lose out on the initial investment of the original system and it allows for easy add-ons, upgrades and replacements of IP technology.  The other option is to completely remove all analog devices and cabling and start over with a new IP system.  Sometimes IP systems can utilize existing analog infrastructures so that could be an alternative to starting from scratch.  Remember if you have an IT department at your facility it is important to include them in the process to ensure a seamless integration.

Whether you’re looking to upgrade to and IP system all at once or try the hybrid approach it’s key to include a licensed security systems expert from the beginning.  They can help guide you through the process from start to finish.  Our team at Perfect Connections, Inc. have been providing expert security system solutions to businesses throughout northern and central New Jersey since 1992.  We understand that each facility is unique and requires individualized security solutions.

If you live or run a business in Central or Northern New Jersey and would like information on any of the topics discussed above, please call 800-369-3962 or simply CLICK HERE.

Filed Under: Business Security Systems Tagged With: , , , , , , , , , , , , , , , , , , , , , , , , ,

What Does Megapixel Mean In Security Cameras?

March 17, 2015 By Leave a Comment

If you’re in the market for a security system a major component you’re probably considering is video surveillance.  While doing a little research you’ve likely come across a plethora of surveillance options with various technological features.  It may seem like a daunting task to choose the cameras that suit your needs, which is why you should always consult a licensed security systems professional.  They’ll be able to assess the security risks associated with your facility and provide optimal solutions.  Our team at Perfect Connections, Inc. has been providing comprehensive security systems to businesses throughout northern and central New Jersey for the past 23 years.  We understand the process and can help you protect what matters most.  Our experts are knowledgeable in all aspects of security system integration including surveillance.  Whether or not you’ve done your own research it’s likely you’ve heard or come across the term megapixel.  What does that mean in regards to surveillance systems, and what are the advantages/disadvantages?

640px-Definitions_of_TV_standards To understand the relationship between megapixels and video surveillance let’s first figure out what megapixel means.  A pixel is a “picture element residing on the image sensor (in a camera).”  The quantity of pixels helps determine the resolution of an image.  All megapixel cameras have a minimum of 1,000,000 pixels which means the image is comprised horizontally and vertically 1,000 x 1,000 pixels.  In recent years there has been an increased demand for megapixel surveillance cameras over the standard definition cameras widely used in the past.  Standard resolution cameras typically have a resolution of approximately 400,000 pixels.

To get an idea of the difference between image resolutions the picture above shows three variations.  The front image shows a standard resolution of 576 pixels, the middle shows an HD (High Definition) resolution of 720 pixels, and the last image shows an HD 1080 pixel resolution.  While most consider all HD cameras to fall under the megapixel category Raul Calderon, senior vice president of marketing for Arecont Vision, says that HD cameras with a 720 pixel resolution are not technically a megapixel camera as the resolution only adds up to 921,600 pixels.  A major difference between HD and megapixel cameras is HD cameras have to comply with set standards whereas megapixel cameras simply refer to the number of pixels.

A major advantage to investing in megapixel camera technology is the ability to use less cameras to cover larger areas.  With standard definition IP (Internet Protocol) or network cameras coverage is significantly limited and typically requires more cameras and cabling.  Megapixel cameras require less cabling and therefore the cost of labor and cabling is typically less than installing standard resolution cameras.  The ability to digitally zoom-in on an image without losing clarity is another benefit of utilizing megapixel cameras.  Megapixel recordings are clearer than standard resolution cameras therefore more consumers are storing footage for longer periods of time, which can be helpful in solving crimes.  They decrease the need for constant live monitoring as the footage can be revisited with ease.  Other benefits include a long lifespan, they conserve energy, and they are low maintenance.

Megapixel cameras not only benefit the owner but different industries as well.  With more quality recorded footage being stored the more the recording and storage industries will grow.  As megapixel cameras become more ubiquitous, technologies used in conjunction with them will grow and change.  For example the types of video displays and lenses will likely become more developed.  While there are many benefits to megapixel cameras the potential drawbacks include initial cost of installation and the challenge of keeping up with the fast paced technological changes.  Fortunately, as these types of cameras become more widely used their pricing will be driven down.  As far as technological advancements are concerned there will always be changes and improvements it’s a matter of security system experts providing ease of integration and updates.

While you now have a little background on megapixel cameras and their advantages/disadvantages, it’s still imperative to contact a licensed professional for your security needs.  They’ll be able to assess the specific security risks associated with your facility and which products will work best.  Our team of experts at Perfect Connections, Inc. have been providing professional service to businesses and facilities throughout northern and central New Jersey since 1992.  We understand the complexities involved in creating a comprehensive security system that is tailored to your needs.

If you live or run a business in Central or Northern New Jersey and would like information on any of the topics discussed above, please call 800-369-3962 or simply CLICK HERE.

Image Credit: Image by Raskoolish at ru.wikipedia-Google-Creative Commons “Definitions of TV standards” by Raskoolish at ru.wikipedia. Licensed under CC BY-SA 3.0 via Wikimedia Commons http://commons.wikimedia.org/wiki/File:Definitions_of_TV_standards.jpg#/media/File:Definitions_of_TV_standards.jpg

Filed Under: Business Security Systems Tagged With: , , , , , , , , , , , , , , ,

Video Surveillance: Benefits & Trends

December 30, 2014 By Leave a Comment

Video Surveillance-Christian SchnettelkerThe key components to a comprehensive business security system includes fire alarms, burglar alarms, access control, alarm monitoring, and last but not least video surveillance.  That’s what this post will be focusing on.  The development of video surveillance, its benefits, and where is it going in the near future.  At Perfect Connections, Inc. we provide comprehensive security systems to businesses in Northern and Central New Jersey.  Our experts understand the benefits of solid surveillance equipment, and always keep abreast the technological advancements being made in that arena.

Where did it all start?

It may not be on everyone’s mind on a daily basis, but in today’s society video surveillance is actually an integral part of our everyday lives.  From ATM machines, to traffic lights, to drones, cameras seem to be everywhere.  To understand where the concept for video surveillance came from, we have to look at the history and development of video cameras.  Traveling back in time the first movie cameras were developed in 1880 by Thomas Edison and William Dickson.  As a result the first motion picture demonstration took place in 1893.  Into the 20th century camera development continues to move swiftly with Closed Circuit Television (CCTV) in Germany used for bomb monitoring in 1942.  Charge-coupled device (CCD) technology in 1976 allowed for 24 hour surveillance because of its ability to work in low light.  Skip forward to 1996 and you have the birth of the Internet Protocol (IP) camera.  The IP cameras allow the sending and receiving of information across computer networks.

This ever-changing technology and various historic events, such as 9/11, have made video surveillance in public and private spaces ubiquitous worldwide.  As pervasive and helpful as it can be in a protective sense it remains a controversial topic for some.  The idea that government drones can stealthily record information on American citizens is a surveillance technique that does not sit well with some.  What are your thoughts?

What are the benefits of video surveillance?

By installing a surveillance system you are adding a layer of protection for your business you can’t get anywhere else.  We know you can’t be in more than one place at a time, but a surveillance system gives you eyes throughout your entire facility at all times.  This helps curb issues such as employee theft.  If employees know they’re being recorded, they’re less likely to misbehave.  An economical benefit to a security system with surveillance is potentially saving money on your insurance.  Many companies offer a discount for having a comprehensive security system (to figure out if you qualify contact your insurance provider directly).  If you own a retail business you know shoplifting is an ongoing issue.  The benefit of having recorded footage in retail is even if it doesn’t prevent the act of shoplifting, it can help catch the perpetrators.  Surveillance can help prevent workplace violence by monitoring employee/customer behavior.  Lastly, it’ll provide you with added peace of mind knowing you’re employees and business are being monitored.

Where is surveillance going?

As we’ve seen throughout history, technology has been a driving force in the development and advancement of video surveillance.  Moving forward some industry professionals believe the next drive for security cameras is making their integration and functions easier for the end users.  Some believe it’s all about upping the resolution factor.  While higher megapixels would offer better and clearer images, it seems to be slow on the uptake because of the associated cost.  Lastly, analytics is an emerging trend in surveillance systems, yet some still question it’s viability due to not only its cost but effectiveness.  Aside from analytics that can people-count there is technology in the works that can supposedly detect individual aggression.  How effective this feature can be is still up for debate among industry professionals.  As technology pushes forward, camera development and integration will no doubt continue to change; how it will change us as a society, nobody knows.

If you own a business in Central or Northern New Jersey and are in need of a security system, looking to update your current situation, or unsure of where to begin do not hesitate to call on our team of professionals at Perfect Connections, Inc..  As security systems experts, our team has been providing service since 1992.  We believe in providing comprehensive security systems that include video surveillance, access control, fire alarms, burglar alarms, and alarm monitoring. We are always keeping up with technology that is beneficial to our customers.  System maintenance and installation should be seamless, as should updates and integration.

If you live in Central or Northern New Jersey and would like information on any of the topics discussed above, please call 800-369-3962 or simply CLICK HERE.

Image Credit: Image By Christian Schnettelker-Flickr-Creative Commons

Filed Under: Business Security Systems Tagged With: , , , , , , , , , , , , , , , ,

SURVEILLANCE CAMERA BASICS

March 11, 2014 By

More and more people are adding surveillance cameras to their home and businesses. They have always been good for security but people are now catching on that they are a great management tool as well. Prices today are surprisingly affordable and the types of systems and features vary greatly.

First let’s talk about the two basic types of cameras available. Analog and IP. Analog cameras are the older technology and require a monitor or TV to view them and are recorded on a digital video recorder (DVR). They are also limited to the same standard resolution you see on your TV set. In order to remotely view analog cameras, your DVR would have to be connected to the internet and you would log into the DVR and see the cameras through it.  You could also see what the DVR recorded.

IP Cameras transmit their signal in the same manner that computers do and their resolution is not limited like analog cameras are. That said there are IP cameras that transmit the signal via IP but are standard resolution cameras. IP cameras go up to 10 megapixel and can give a superb High Definition picture. IP cameras do not need a recorder to be viewed. You can log into each camera directly and if you do not want recording capability, that is all you need. Taking that a step further is cloud recording. Whenever the camera detects motion in front of it, the scene is recorded in the cloud for viewing at a later time. You can also receive text messages and/or emails informing you that the camera detected motion and you can even receive via email the video clip that was recorded. For cloud recording there is a monthly charge, starting around $10 per month depending on how many cameras and how much storage space you will require.

IP cameras can also be recorded locally, on a Network Video Recorder.  This device can be reached remotely from anywhere in the world and you can watch your cameras live or see what they recorded.

Having recording capabilities on site is a plus because if your internet is down, the cameras can’t transmit to the cloud recorder. To solve this problem, many people install a network recording appliance that will record all the video from the cameras for later access while still giving you the convenience of cloud service.

All these camera types come in indoor and outdoor models. IP cameras can even come in 360, where one camera mounted on the ceiling will cover the entire room.

With video surveillance today, you can watch your home or business from anywhere in the world on your computer, smart phone, or tablet. All you need is an internet connection.

If you live in Central or Northern New Jersey and would like information on any of the topics discussed above, please call 800-369-3962 or simply click the link below.

Click here for us to contact you.

Sign up for our Email Newsletter  

52416_logo_final
Filed Under: Business Security Systems, Home Security Systems Tagged With: , , , , , , ,

Can Surveillance Cameras Really Help Catch Criminals?

February 15, 2014 By Leave a Comment

We have all seen the TV shows.   A crime of some kind occurs and from some office some law enforcement agency logs on to every surveillance system in the area, and they all have high quality video, and in a matter or minutes identifies the criminal that committed the act.

Well, reality is quite different. Here is what usually happens. The police look around and see if any of the buildings in the vicinity have surveillance systems.  They then contact the building owner and ask them for the footage from a specific time. They then look at the footage and determine whether the cameras saw the event. If so they have to determine if the quality is high enough to ensure an identification. Often times, it isn’t.

If the footage is decent, there are some techniques and software available to improve the quality, but no where near the scope that TV shows make you believe.  You can’t take a fuzzy image of a car and end up with a sharp picture of the license plate.

The quality of the surveillance system has a lot to do with this. Many analog systems just don’t have the lines of resolution to produce a sharp, clear picture. Over time, the camera loses focus and the overall picture quality can deteriorate.

The new IP systems, with megapixel cameras, can greatly improve this but focus is can still be an issue. It is also very important that all settings are correct, like motion detection and white balance, so you get the image you need.

Below the image on the left is analog and the image on the right is a 1.2 megapixel camera.

Tennis_shoes

 

 

 

The difference is striking.

So the answer is yes, surveillance cameras do help catch criminals.  But, it requires a lot of legwork to get the job done. Megapixel cameras are helping to up the odds of capture.

If you live in Central or Northern New Jersey and would like information on any of the topics discussed above, or if you would like us to perform a Home Safety and Security Audit, absolutely free, please call 800-369-3962 or simply click the link below.

Click here for us to contact you.

Sign up for our Email Newsletter  

52416_logo_final

 

Filed Under: Business Security Systems, Home Security Systems Tagged With: , , , , , , , ,
«Previous Page