What To Ask When Looking For A Security System

December 27, 2016 By Leave a Comment

 

Picking the right security system for you business or your home can be difficult. There are so many different options from brands to levels of protection that a system offers, and it can be hard to figure out which security system will be right for you. So what kind of things should you ask when deciding on a system? Here are a few:Robber-Cartoon

  1. What is it that I want to protect?
  2. What level of security will I need for what I am trying to protect?
  3. Will just an alarm system suffice? Or do I want to have a camera system as well?
  4. How much do I want to spend on a security system?
  5. How many people will need to have access to the system?

 

These are just some of the things that you will want to consider when looking into a security system. Another thing to look for when installing a system is a company that offers the things you are looking for. Perfect Connections, Inc. provides many different types of systems and can help you answer these questions to decide what system would be best for you! So, if you live or run a business in Central or Northern New Jersey and would like to find out more about what system would be right for you, please call 800-369-3962 or simply CLICK HERE.

Image from CheckPoint Security

 

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Holiday Security Tips From Perfect Connections

December 12, 2016 By Leave a Comment

Happy Holidays-Melissa BrawnerNo matter what you celebrate, the holidays are a time for family, friends, love, laughter, and burglary? That’s right folks, not everyone gets into the spirit of giving during the holiday season. In fact, there are those who seek out opportunities to break into homes and steal instead. Often times people have more valuables and cash lying around during the holiday season. Holiday shopping sprees make empty homes vulnerable as well, especially because most break-ins occur during the day. Fortunately there are some things you can do to prevent break-ins and/or burglary during what is supposed to be the most wonderful time of year. At Perfect Connections, Inc. we understand your concerns in safeguarding not only your home and valuables, but your family as well. If you don’t have a security system, call on our experts at Perfect Connections, Inc. to find out how a comprehensive residential security system can help protect your home, loved ones, and peace of mind. Below are some security tips to keep in mind for the holiday season.

If you don’t have one, install a home security system with home automation

A comprehensive home security system with home automation and a monitoring service has numerous benefits. Aside from making your home 300 percent less likely to be burglarized, you gain a peace of mind that can’t be obtained anywhere else. At Perfect Connections, Inc. we specialize in providing and installing customized residential security systems that include proper fire alarms, surveillance equipment and a monitoring service, burglar alarms, and carbon monoxide detectors. These components combined with home automation make for an almost unbeatable system. With home automation you no longer have to worry whether or not you locked your doors because you can conveniently do so from afar via your mobile device.

If you have a security system make sure it is functioning properly

There’s nothing like assuming you’re covered in an emergency or break-in, only to find out key components of your security system are malfunctioning or out of batteries. These are things that should be checked, at the very least, on an annual basis by your security provider. It doesn’t hurt to double check during the holiday season. Run a diagnostics test, if you’re unsure how to, contact your security system provider and the monitoring service to avoid false alarms.

Travel plans?

Planning a trip for the holidays? Be sure to keep the details on the down-low. Do not announce on any platform-as tempting as it may be-when you’ll be gone and for how long. Sharing that type of information with the public is like an open invitation to criminals. If you have to tell someone or want someone to check your home periodically while you’re gone, tell trusted neighbors and friends or hire someone from a reputable company. Try not to make it look obvious that you’re not home, have someone grab your mail or have the post office hold it. Use programmed lighting or home automation to turn lights on and off throughout your trip, this will help give the illusion that someone is home. Leaving the TV on or a single light on for the duration of your trip is not a good idea because if someone is casing your home they will pick up on the fact that neither is being turned on or off; never mind the chance of an electrical fire.

Hide gifts

Do not leave gifts, wrapped or unwrapped in front of windows or within sight from the exterior of your home. Just as with any valuables, the more visible they are, the more incentive burglars have to break-in. If you are going to leave gifts in front of windows or within outdoor sight, try drawing your curtains.

Do a quick survey of your property

Taking the time to inspect the exterior of your home and property is a great way to ensure your access points are adequately protected. Doing this can help point out potential hiding spots for criminals (i.e. high or untrimmed shrubs) and weak spots that might need attention.

Out and about

While you’re out shopping be sure to secure your home and yourself. If you carry a purse be sure to keep it close to you. Wallet carriers, if you normally keep it in your back pocket, be sure to switch it to your front. Park your car in well-lit areas. You can never be too careful.

Remember it’s not all about the material possessions that can be stolen, most are easily replaced. It’s losing that peace of mind you had prior to a break-in. Restoring peace of mind once it’s been disturbed is more difficult than replacing a toy. Be proactive and protect your home and family by installing a comprehensive security system. If you live in Northern or Central New Jersey call on our team of professionals at Perfect Connections, Inc.. We can provide a personal assessment of your security needs. Then customize a system that is right for your individual home that will help protect you and your family for many holiday seasons to come!

If you live in Central or Northern New Jersey and would like information on any of the topics discussed above, please call 800-369-3962 or simply CLICK HERE.

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Adding Value To Your Home With A Security System

November 28, 2016 By Leave a Comment

American Advisors Group-House SoldHow do you judge the value of a home? Is it the market price? Is it the neighborhood where it’s located? Or maybe it’s the aesthetics. Actually it’s all of the above and then some. If you’re a homeowner one sure fire way to add value to your home is by installing a comprehensive home security system. A home security system offers a peace of mind to homeowners they can’t get anywhere else, but that’s not all.

With a comprehensive home security system you’re better protected from burglary and break-ins, house fires, carbon monoxide poisoning, and vandalism. While the initial cost of a home security system may seem like a substantial investment, the return is even greater. Having installed comprehensive home security systems throughout northern and central New Jersey since 1992, our team at Perfect Connections, Inc. can attest to the added value.

There might not be a direct correlation between the market value of a home and whether or not a security system is present, but the indirect impact is evident in buyer interest. If you anticipate selling your home in the future having added safety features adds a perceived value to your home. Like with anything we purchase throughout our lives, prospective home buyers are likely to feel better about a price tag if safety is a factor. In the mind of a potential buyer the more security features a home comes with, the less they have to spend after the fact which makes spending more upfront less of an issue. That is why installing a comprehensive security system that includes surveillance, monitoring, fire and burglar alarms, carbon monoxide and smoke detectors, motion detectors, window and door sensors, and home automation is worth the investment. The more homes in your neighborhood with these features the better. In fact, according to HomeGain.com, “A neighborhood that has more home security systems will, over time, have a lower crime rate. That lower crime rate, in turn, leads to higher property values for the neighborhood.”

Other security features prospective buyers might be looking for are strong sash locks for all windows, including those above ground level. Reinforced or hardwood exterior doors, commercial grade door locks, and automatic or motion detected exterior lighting are all pluses in the eyes of a potential buyer. While all of these features are appealing to a buyer, resale isn’t the only reason to invest in your homes security. It’s that peace of mind every homeowner desires, you can’t put a price on that.

Perceived value is great, but so it monetary value. A home security system can actually affect you monetarily. How? Insurance! As a homeowner you know that everything has a cost, insurance is no exception. Wouldn’t it be great if you could save money on your homeowners insurance? Good news, you can. Many insurance companies offer discounts to homeowners for having a security system and various security features. Every company has different policies, but some offer up to 20% discounts. Be sure to contact your provider for details and exceptions. If you have home automation as part of your security system, you’re setting yourself up for savings again. With home automation you can remotely adjust lighting, temperature, and sometimes select appliances. This can save you money on your utilities bill every month by using energy when you specify. It also helps prevent energy waste which benefits the environment as well.

Whether you’re looking to improve the value of your home for resale or simply want to do what is best for your family, adding a comprehensive home security system will always be beneficial. It’ll save you money and provide you and your family with peace of mind. To assure you are getting the best deal and system for your home, it’s imperative you hire a professional. A haphazard mix of security parts assembled incorrectly doesn’t add value to anything.

Professional security system experts, like our team at Perfect Connections, Inc., will provide an initial in person assessment of the security risks specific to your home and create a custom system from there. Every home is unique and should be treated as such don’t fall for a one-stop solution. As industry professionals our team at Perfect Connections, Inc. has been providing custom comprehensive security systems to northern and central New Jersey residents for the past 23 years. We know there is no substitute for personalized service that suits your individual needs.

If you live or run a business in Central or Northern New Jersey and would like information on any of the topics discussed above, please call 800-369-3962 or simply CLICK HERE.

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DIY Security

November 21, 2016 By Leave a Comment

Experts-Mai LeIn a world where you can find virtually anything on the internet, there are endless “Do It Yourself”-commonly referred to as DIY-solutions for pretty much everything. This holds true for home security systems. However, that doesn’t mean you should rush to your computer/mobile device and buy a 4 star rated surveillance camera off Amazon, and start poking holes in your walls. As with anything on the internet, you end up wading through a sea of options, resources, and opinions; you might start to feel like you’re drowning in information. Don’t worry you’re not alone. You’ll likely have a ton of questions like how do you know if you’re making the right choice? Are the reviews accurate, or paid for by a company? Am I getting the best deal? How do I know one product will be compatible with another? Is this an honest company? The list goes on and on.

At Perfect Connections, Inc. we’d like to help you avoid the drowning in information effect. Our team has been providing residential security systems solutions to Northern and Central New Jersey since 1992. While we believe our customers are capable individuals, we also believe in providing a customized, comprehensive, and clear cut solution to your home security needs that you can’t get through purchasing products piecemeal on the internet. You know that old adage, “you get what you pay for”? It’s true, and in some cases you end up getting less. You can’t expect a few $50 cameras you bought online, and a monitoring app on your phone, to fully safeguard your home and family. Surveillance cameras and mobile monitoring are only a couple components in an effective home security system. Think about the other issues you need to be cognizant of like access control, fire and carbon monoxide detection, burglar alarms, and alarm monitoring. What good is an alarm if the local authorities aren’t contacted when it goes off? Our team of professionals are informed and informative on the products we install, and they understand the importance of a solution tailored specifically to your home.

Hiring A Professional

If you’ve never had experience installing or operating security systems equipment, doesn’t it make sense that you’d want an industry expert to do it? Hiring a professional alleviates the pressure on you, wasting less of your precious time and money. An expert will be able to assess potential weak spots in and around your home that you might not pick up on. The sophistication of your home security system is dependent on professional products and how they are installed.

There are so many pros of having a security company customize and install an alarm system for your home. For one, they know how and which products will work together, everything from the cameras to the central control panel. They can hook you up with an alarm monitoring service. Having a 24/7 monitoring service as part of your system automatically contacts the authorities in case of emergency. According to Erin Raub for SafeSoundFamily, “This does not happen with a DIY system, which notifies you (and others you put on the notification list), making it your responsibility to decide on the next course of action.” It’s chaotic enough in the event of an emergency, you don’t want to have to figure out who to contact, or struggle to find your phone. The convenience of having a fire, burglar, and carbon monoxide alarm/detector that communicates directly with a monitoring service is priceless; it provides a quicker response time which could ultimately save lives and property.

Home automation is a security feature that connects various aspects of your home to the central control panel in your home. Lighting, temperature control, locks, garage doors, and sometimes appliances can all be controlled either from your control panel or even a mobile device through and app provided by Alarm.com. You can’t get this type of connection to your home through a DIY system. Even if you could, you shouldn’t be installing it yourself. According to Anne Reagan for Advice Porch “To ensure that all sequences are correct, a professional should always complete home automation.”

Think about the future of your home when it comes to security systems. If you plan on ever putting your house back on the market, having a customized professionally installed security system can actually increase the value of your home. Like Anne Reagan points out, “…every prospective homeowner wants to live in a safe and secure home.” That being said, potential buyers aren’t going to want a house with system they have to remove or update themselves, especially if it’s installed improperly or in adequately.

People might think a DIY security system is cheaper because you’re not paying for labor, but in reality you could end up paying more. If your system fails or becomes completely defunct, it is up to you to replace it out of pocket. With a professional service you would likely be covered for certain damages and/or malfunctioning equipment under your service contract. Adding parts or features to your DIY system after the fact will add up, whereas an initial assessment from a professional will provide a more complete result from the get-go. Any required maintenance, repairs, and updates are your responsibility which will further drain your wallet.

Before jumping online and buying a bunch of equipment, or punching holes in your walls, check out a professional service for your home security needs. They can guide you through the process from initial assessment to final installation. If you reside in Northern or Central New Jersey find out what Perfect Connections, Inc. can do for you. Our team understands the value in a comprehensive home security system catered to your specific needs.

If you live in Central or Northern New Jersey and would like information on any of the topics discussed above, please call 800-369-3962 or simply CLICK HERE.

Image Credit: Image by Mai Le-Flickr-Creative Commons

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Alarm System Maintenance

November 14, 2016 By Leave a Comment

So you bought an alarm system, what kind of maintenance and service should you do?

Really, not much. It should work flawlessly for quite some time. The first thing to go will be batteries. All systems will have to have their system battery replaced after 3 to 5 years. When the battery is low, the keypad will notify you as will the central station. The batteries for most alarm systems in service today are 12 volt and 4 to 7 amp hour. Newer graphic self-contained systems have different smaller batteries, the 2Gig GO! Control has a 7.2 volt back up battery. All batteries should give you 24 hour back up. It is not a bad idea to schedule replacement of your battery every 3 years to preempt any possible issues.

If you have a wireless alarm system, you will also need to replace the batteries in the various devices such as door and window transmitters, wireless motion detectors, wireless glass break detectors, wireless carbon monoxide detectors, wireless smoke detectors, key fobs, panic buttons, and other wireless devices. Most of the new devices use lithium batteries, from CR123 3 Volt lithium batteries to lithium watch sized batteries. The smaller the device, the smaller the battery. Typically the bigger batteries last longer, 3 years plus, while the watch type batteries last 2 years plus. Devices that are used most often, like entry doors, drain quicker. On the newer systems, the keypad tells you which transmitter has a low battery, making replacement easy.

Make sure your alarm company shows you how to change the batteries during the installation. You should also get a list of the batteries required for all the various devices you have so you don’t have to scramble to find out when they are low. If you choose not to replace your own batteries, the alarm company should be happy to replace them for you.

Older systems use typical alkaline batteries, 9 volt, AAA and AA are common. These need to be replaced more often. Many older systems don’t tell you when the batteries are low so regular replacement is necessary.

Other than changing batteries, not much else is necessary. Make sure devices such as motion detectors and smoke detectors are clear of spider webs and that’s about it.

If installed and programmed correctly, your alarm system should monitor all parts and devices on the system, as well as services it is connected to, like power, telephone, and cellular. If any of these systems go down, your alarm system should alert you to that fact. The first reaction is to think that there is something wrong with your alarm system, when in reality it is working correctly. It is supposed to tell you when it is compromised when a service it relies on is not working properly.

Even though the system monitors itself, testing the alarm system is something that you should regularly do. You depend on your alarm system and you should make sure that it is working properly all the time. The best way to test the system is as follows: Call the central station and put the system on test. Arm the system and then trip a zone. Reset the alarm and then call the central station to make sure they received the right signal. Next week put it back on test and trip the next zone. Go clockwise around your house and you will eventually check all your devices and then start again. It is worth the effort to protect your home and family.

If you live in Central or Northern New Jersey and would like information on any of the topics discussed above, or if you would like us to perform a Home Safety and Security Audit, absolutely free, please call 800-369-3962 or simply click the link below.

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Smart Homes and Z-Wave Technology

November 7, 2016 By Leave a Comment

Smart home AccessIn the wake of home automation, smart home, or connected home technology you may have come across the term Z-Wave technology. What is it? Z-Wave technology is, “a wireless technology that makes regular household products, like lights, door locks and thermostats ‘smart’.” It’s what allows your home devices to “talk” to each other and be controlled remotely via your mobile device. Why is this important? Well, if you have home automation or been considering it, it’s all about ease of integration, flexibility, and interoperability. Home automation and its perspective devices are an integral part of a comprehensive home security system. At Perfect Connections, Inc. our licensed integrators have been providing comprehensive home security solutions for the past 24 years. We believe in making your life easier and more convenient by providing technologies that not only operate effectively but help provide superior protection.

Having strong communication between devices is crucial to the efficacy of your system. It seems Z-Wave technology has the majority grip on the market as it stand today, one of the main reasons being it boasts communication capabilities for more than 1,100 products from over 300 different manufacturers. This is beneficial to integrators and end-users alike. The quantity of smart products that operate on Z-Wave technology opens the door to highly flexible smart home applications. This means you can outfit your entire house with automation devices that can be controlled from your central control panel or a single application on your mobile device versus having to control devices piecemeal because they don’t operate on the same technology.

According to Mark Walters, chairman of the Z-Wave Alliance, “…greater than 80 percent of the North American security company-based lifestyle solutions are powered by Z-Wave.” The wide breadth of automation product availability within the Z-Wave family provides immense system scalability for homeowners and integrators. Meaning your initial product installations are not finite. Security and automation devices can be added on an as needed basis. For example, you may start with automated door locks, lighting, and garage door control but you may find that with time your needs expand to temperature management, skylight controls, and/or guarding against potential water damage; it’s always nice to only have to go through the installation process once, but it’s comforting to know you have options after the fact. While most homeowners rely on the experts to properly install devices in their home, the range of Z-Wave technology products does open the door to a more DIY approach. However, it is important to note that it is always wise to consult a licensed security system integrator to ensure proper product installation and operation. This technology also provides an open platform for integrators and consumers who prefer products from a specific manufacturer, making it easier to get exactly what you want.

What about existing household technologies, will they be affected by Z-Wave home automation devices? Today our lives are inundated with technology, your home probably has a slew of devices that operate on Wi-Fi or Bluetooth. The potential issue with a house full of devices operating simultaneously is the communication disruption they can incur on one another. Luckily with Z-Wave technology you don’t have to worry about interference with or from other household devices. Its operational capabilities were designed specifically for home control. It’s a low energy consumption, bandwidth efficient technology that won’t inhibit other home devices. Z-Wave technology also has a vast international presence throughout Europe further expanding their territory for consistency, device compatibility, and home automation integration.

Home automation is a facet of comprehensive security systems that improves a homeowners posture in security. It is meant to improve lives through convenience and seamless integration. With home automation you can turn lights on and off remotely with the tap of your finger on your mobile device. You can arm or disarm your alarm system while on vacation. You can monitor an aging loved one who wants to maintain a level of independence by tracking their activity on your smartphone. Or you can use it to receive instant notifications of real time events like your kids arrival home from school. Like any system, home automation is only as good as the sum of its parts and the technology it operates on.

Z-Wave technology is the means by which many automation devices communicate with each other and the system as a whole. The strong hold it has on the market today seems to prove it’s effectiveness and dependability. It creates flexibility in product selection and system integration without interfering with existing household devices. Chances are if you already have home automation as part of your security system your devices operate on Z-Wave technology. This technology and the devices it encompasses show no signs of slowing down in our age of technological progression.

Our licensed integrators at Perfect Connections, Inc. have been providing custom and comprehensive security system solutions to homes throughout northern and central New Jersey since 1992. We believe in providing technologies that enhance your home’s security and home automation devices do just that. Home automation is part of a comprehensive security system which should include fire and burglar alarms, video surveillance, access control, and a monitoring service. We help your home security stay relevant and provide technology that improves your quality of life.

If you live or run a business in Central or Northern New Jersey and would like information on any of the topics discussed above, please call 800-369-3962 or simply CLICK HERE.

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Halloween Safety Tips

October 31, 2016 By Leave a Comment

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Happy Halloween from all of us here at Perfect Connections! Here are some tips for you and your family to make sure the holiday is safe and enjoyable.

Tips For Your Home

Leave Lights On

A well-lit home is a safe home. Whether you’re in the house handing out candy to the trick-or-treaters, or you’ll be out in the neighborhood, keep some lights on around the house to show that someone is still home. Outdoor lighting also can help prevent any unwanted visitors, and makes it safer for any visitors coming for treats.

Your Security System

With the possibility for a lot of foot-traffic around your home, your security system may need a bit of fine tuning. Make sure any cameras are pointed at the areas that are most likely to receive the most traffic. The front door/porch, driveway, and if possible sidewalk and street outside the house are very important areas to be able to view. If you plan on leaving the house unattended, make sure your system is armed, and make sure anyone returning to the house know’s the alarm code to disarm the system.

Tips For Outside Your Home

Trick-Or-Treating

Make sure all candy is checked before being eaten. It is highly recommended that any candy that isn’t pre-wrapped is thrown out. And always remember – safety in numbers!

Cell Phones

If you’re sending your kids out into the neighborhood to trick-or-treat on their own, a cell phone is an extremely important tool to help them keep safe. Make sure they have a fully charged cellphone, and that they know which number to call in case of an emergency. If you’re going out with your children, make sure you have alerts set up so your security system can notify you of any incidents at your home.

 

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How Motion Detection Works

October 24, 2016 By Leave a Comment

Motion_detectorWhen you think motion detectors (or sensors) you might picture a heist scene from the movies where a thief has to perform acrobatics in order to avoid a web of alarm triggering laser-beams surrounding a priceless gem. While that narrative is not necessarily complete fiction, it’s not exactly how motion detection is implemented in the real world. In modern day applications security system integrators use motion detectors to sense unwarranted movement within or outside of a home or facility. Motion detectors are typically implemented as an essential part of a comprehensive security system meant to help detect an intruder. There are different types of detectors and their applications are not necessarily synonymous.

Our licensed team at Perfect Connections, Inc. has been protecting homes and businesses throughout northern and central New Jersey with comprehensive security systems for the past 23 years. We know one of the best ways to halt an intruder is immediate detection that triggers the alarm system. Motion detectors do just that. When they detect motion they communicate with the central alarm panel triggering an alarm, ultimately notifying your monitoring service of a disturbance; and before you know it help is on the way.

What are the different types of detectors? In general there are two types of motion detectors, passive and active. Within those two categories there are different detector technologies. Passive detectors sense energy changes within a specific boundary whereas active detectors emit energy to detect motion.

Passive infrared (PIR) is a common technology that detects heat. If there is disparity between the temperature of the protected area and an obstructive object (intruder) the sensors will be tripped and an alarm will be triggered. This technology is not immune to triggering false alarms especially if automatic temperature compensation is not employed. A PIR detector should have automatic temperature compensation to help stabilize the detector in variant temperature conditions.

Microwave (MW) is an active detector that emits microwave pulses and reads the reflection of a moving object. This type of detector can cover a larger area than a PIR but it can be susceptible to electrical interference. MW detectors do not recognize the boundaries of walls so they can trigger false alarms set off by random exterior motion.

Then there is Dual Technology detectors which employ a combination of active and passive sensors. This could mean the combination of PIR and MW technology. These types of detectors are less likely to set off false alarms as both types of sensors would have to be tripped in order for an alarm to be triggered. However, that doesn’t mean these detectors are infallible.

Prior to the creation of PIR and MW detectors, motion detectors were not held in the highest regards by system integrators and end-users alike due to their high false alarm rates. Before PIR and MW there was ultrasonics and photoelectric beams. Ultrasonic detectors would send out high frequency tones and then interpret the reflections for any disruptions. Photoelectric beams would send a light beam to a receiver that if interrupted would initiate the alarm sequence (picturing that heist scenario?). These types of detectors were particularly susceptible to unpredictable movements as they didn’t have the technology to discriminate accurately. While these motion detectors are not as widely used today they are by no means obsolete.

As technology progresses and the notion of wired installations becomes less and less appealing, wireless systems are taking off. It’s no different with motion detectors. Most can be installed wirelessly making their applications less laborious and diverse. Many security system components have been developed to include interior motion sensors as well, like surveillance equipment and access controls. For pet owners, there are motions detectors that can be setup to ignore regular motion from pets of a certain size. Proper installation is crucial to the effectiveness of a motion detector therefore it should be done by a licensed professional.

Comprehensive security systems are what protect your home and business from external and internal threats. It’s important to consider motion detectors as part of a comprehensive system. They provide a layer of security that can’t be duplicated, sensing an intruder at the first sign of a break-in. As licensed security system integrators, our team at Perfect Connections, Inc. has been providing comprehensive security solutions to businesses and homes throughout northern and central New Jersey since 1992. We help protect what is most important and give you a peace of mind you can’t get from anything else.

If you live or run a business in Central or Northern New Jersey and would like information on any of the topics discussed above, please call 800-369-3962 or simply CLICK HERE.

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Understanding False Alarms

October 17, 2016 By Leave a Comment

False alarm may cost a life-Shannon ClarkIf you have a security system you might already understand the consequences of a false alarm. It is not something to be taken lightly and can have serious implications. False alarms can happen for any number of reasons and it’s important to understand why and how best to avoid them. No security system is perfect, and false alarms are bound to happen, but as end users and integrators it is our duty to try to minimize them. At Perfect Connections, Inc. our licensed integrators have been providing comprehensive security system solutions to businesses throughout northern and central New Jersey since 1992. They are knowledgeable about the products they install and can provide useful information on system function and upkeep to help avoid any mishaps.

As technology progresses and advancements in security manufacturing lead to better products it’s likely the instance of a false alarm or dispatch will be lessened. According to Ron Walters, director with the Security Industry Alarm Coalition (SIAC), prior to the 90’s false alarms were typically attributed to faulty security products. Since then manufacturers have been and continue to produce quality products, however that doesn’t guarantee proper application and use. Accurate installation and usage lies the hands of the security integrator and the end user. That is why it is critical to hire a licensed security expert for system installation and user specifications. It is also important that the end user has an understanding of what is expected of them in order to avoid false dispatches. Unfortunately, approximately 15% of false alarms are considered to be caused by user error.

In a world where there are an estimated 35-36 million alarms in use, according to Stan Martin who is the executive director of the SIAC, false alarms are an unavoidable evil. False alarms and dispatches are an annoyance for end users, but their ramifications don’t end there. They take valuable time and resources away from emergency responders that might otherwise be needed at an actual crisis. If you have too many false alarms it can create a “boy cried wolf” situation where authorities might be more hesitant to respond. On top of all that you could end up paying substantial fines for repeat offenses. Recurring false alarms that go unchecked can create tension between local authorities, end users, and security integrators. But negative impacts aside, the SIAC reports that 90% of law enforcement still consider alarm industry professionals valuable allies.

Sometimes it’s difficult to pinpoint the cause of a false alarm as it could have been a situation where an intruder was attempting a break-in and escaped before authorities arrived making it appear like a false alarm. This is where video surveillance, alarm monitoring, and remote system access come in handy. Being able to tap into your facility’s surveillance system and visually verify whether or not an intruder is or was present, is a critical time and resources saver. With remote access via an app on your smartphone or mobile device you can do just that. The beauty of remote access is you don’t have to physically be on site to see what is going on at your facility. Having a monitoring service will also help determine whether or not there is an actual emergency and whether or not authorities should be dispatched. An added benefit to having video surveillance is even if the perpetrator escapes before authorities arrive, the recorded footage can be used to aid an investigation and hopefully identify the intruder.

Aside from having proper security equipment installed there are some helpful tips for end users to keep in mind that will help avoid pesky false alarms. One, always know your alarm code and be sure all windows and doors are secured before arming your system. Two, be sure you get your system tested regularly, it’s typical to have an annual inspection but some situations might require quarterly or more frequent tests. Be sure critical sensors and smoke detectors are adequately covered during any construction or building modification to avoid disruptions caused by debris. Lastly, always consult a licensed security system provider with any maintenance or care questions.

While false alarms aren’t completely avoidable, you can lessen the chances of them happening to you. Hiring a licensed security system integrator who is knowledgeable and has extensive installation experience is key. Installing a comprehensive security system that includes video surveillance, fire and burglar alarms, access control, and a monitoring service will provide complete coverage and reduce the risk of false dispatches and alarms. At Perfect Connections, Inc. our licensed professionals have been providing comprehensive security systems to businesses throughout northern and central New Jersey for the past 23 years. Our technicians have the experience and expertise to install security devices and can help educate you on proper usage.

If you live or run a business in Central or Northern New Jersey and would like information on any of the topics discussed above, please call 800-369-3962 or simply CLICK HERE.

Image Credit: Image by Shannon Clark-Flickr-Creative Commons

Filed Under: Business Security Systems, Home Security Systems Tagged With: , , , , , , , , , ,

Protect Your Alarm System As Well

October 4, 2016 By Leave a Comment

For those who own alarm systems, whether they are video surveillance, access control, burglary, or fire protection, our systems watch over us and protect us around the clock.

But in today’s day and age, just about everything is connected to the internet. In many cases, this includes our alarm system. And like any device that is connected to the internet, if not taken care of properly, it can be at risk of attack from hackers.

“Attackers used an army of hijacked security cameras and video recorders to launch several massive internet attacks” said a recent news piece by the Wall Street Journal. Many times, these cameras were infected by pre-compromised routers that already existed.

Here are some tips about how to protect your alarm system as well

Router security: We recommend using WPA2 security for your router. Most routers, unless they are fairly old, are capable of this type of security. For more information on this, check out your router’s brand’s website – Belkin, Linksys, and Netgear are common brands.

Firmware updates: It is very important that any device that connects to the internet, from thermostats to alarm systems to routers to televisions to computers, always has the most up to date firmware. Each device’s manual or website will have instructions on how to do those, and if there is a phone application that interfaces with the device, you can often do it through the application.

Password protection: Many devices come with generic user names and passwords. These are easy targets for hackers. Make sure you change any default passwords, and try not to use the same password on multiple devices. It is most important that this is done on the router.

New hardware: According to Kenneth White, a security researcher and director of the Open Crypto Audit Project, “If the company that made your [device] isn’t selling that model anymore or offering security updates, that’s a good sign for you to throw it in the trash.”

Filed Under: Business Security Systems, Home Security Systems Tagged With: , , , , , , , , , , , , , , ,
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