False Alarms

False alarm may cost a life-Shannon ClarkIf you have a security system you might already understand the consequences of a false alarm.  It is not something to be taken lightly and can have serious implications.  False alarms can happen for any number of reasons and it’s important to understand why and how best to avoid them.  No security system is perfect, and false alarms are bound to happen, but as end users and integrators it is our duty to try to minimize them.  At Perfect Connections, Inc. our licensed integrators have been providing comprehensive security system solutions to businesses throughout northern and central New Jersey since 1992.  They are knowledgeable about the products they install and can provide useful information on system function and upkeep to help avoid any mishaps.

As technology progresses and advancements in security manufacturing lead to better products it’s likely the instance of a false alarm or dispatch will be lessened.  According to Ron Walters, director with the Security Industry Alarm Coalition (SIAC), prior to the 90’s false alarms were typically attributed to faulty security products.  Since then manufacturers have been and continue to produce quality products, however that doesn’t guarantee proper application and use.  Accurate installation and usage lies the hands of the security integrator and the end user.  That is why it is critical to hire a licensed security expert for system installation and user specifications.  It is also important that the end user has an understanding of what is expected of them in order to avoid false dispatches.  Unfortunately, approximately 15% of false alarms are considered to be caused by user error.

In a world where there are an estimated 35-36 million alarms in use, according to Stan Martin who is the executive director of the SIAC, false alarms are an unavoidable evil. False alarms and dispatches are an annoyance for end users, but their ramifications don’t end there.  They take valuable time and resources away from emergency responders that might otherwise be needed at an actual crisis.  If you have too many false alarms it can create a “boy cried wolf” situation where authorities might be more hesitant to respond.  On top of all that you could end up paying substantial fines for repeat offenses.  Recurring false alarms that go unchecked can create tension between local authorities, end users, and security integrators.  But negative impacts aside, the SIAC reports that 90% of law enforcement still consider alarm industry professionals valuable allies.

Sometimes it’s difficult to pinpoint the cause of a false alarm as it could have been a situation where an intruder was attempting a break-in and escaped before authorities arrived making it appear like a false alarm.  This is where video surveillance, alarm monitoring, and remote system access come in handy.  Being able to tap into your facility’s surveillance system and visually verify whether or not an intruder is or was present, is a critical time and resources saver.  With remote access via an app on your smartphone or mobile device you can do just that.  The beauty of remote access is you don’t have to physically be on site to see what is going on at your facility.  Having a monitoring service will also help determine whether or not there is an actual emergency and whether or not authorities should be dispatched.  An added benefit to having video surveillance is even if the perpetrator escapes before authorities arrive, the recorded footage can be used to aid an investigation and hopefully identify the intruder.

Aside from having proper security equipment installed there are some helpful tips for end users to keep in mind that will help avoid pesky false alarms.  One, always know your alarm code and be sure all windows and doors are secured before arming your system.  Two, be sure you get your system tested regularly, it’s typical to have an annual inspection but some situations might require quarterly or more frequent tests.  Be sure critical sensors and smoke detectors are adequately covered during any construction or building modification to avoid disruptions caused by debris.  Lastly, always consult a licensed security system provider with any maintenance or care questions.

While false alarms aren’t completely avoidable, you can lessen the chances of them happening to you.  Hiring a licensed security system integrator who is knowledgeable and has extensive installation experience is key.  Installing a comprehensive security system that includes video surveillance, fire and burglar alarms, access control, and a monitoring service will provide complete coverage and reduce the risk of false dispatches and alarms.  At Perfect Connections, Inc. our licensed professionals have been providing comprehensive security systems to businesses throughout northern and central New Jersey for the past 23 years.  Our technicians have the experience and expertise to install security devices and can help educate you on proper usage.

If you live or run a business in Central or Northern New Jersey and would like information on any of the topics discussed above, please call 800-369-3962 or simply CLICK HERE.

Image Credit: Image by Shannon Clark-Flickr-Creative Commons

What is Motion Detection and How Does it Work?

Motion_detectorWhen you think motion detectors (or sensors) you might picture a heist scene from the movies where a thief has to perform acrobatics in order to avoid a web of alarm triggering laser-beams surrounding a priceless gem.  While that narrative is not necessarily complete fiction, it’s not exactly how motion detection is implemented in the real world.  In modern day applications security system integrators use motion detectors to sense unwarranted movement within or outside of a home or facility.  Motion detectors are typically implemented as an essential part of a comprehensive security system meant to help detect an intruder.  There are different types of detectors and their applications are not necessarily synonymous.

Our licensed team at Perfect Connections, Inc. has been protecting homes and businesses throughout northern and central New Jersey with comprehensive security systems for the past 23 years.  We know one of the best ways to halt an intruder is immediate detection that triggers the alarm system.  Motion detectors do just that.  When they detect motion they communicate with the central alarm panel triggering an alarm, ultimately notifying your monitoring service of a disturbance; and before you know it help is on the way.

What are the different types of detectors?  In general there are two types of motion detectors, passive and active.  Within those two categories there are different detector technologies.  Passive detectors sense energy changes within a specific boundary whereas active detectors emit energy to detect motion.

Passive infrared (PIR) is a common technology that detects heat.  If there is disparity between the temperature of the protected area and an obstructive object (intruder) the sensors will be tripped and an alarm will be triggered.  This technology is not immune to triggering false alarms especially if automatic temperature compensation is not employed.  A PIR detector should have automatic temperature compensation to help stabilize the detector in variant temperature conditions.

Microwave (MW) is an active detector that emits microwave pulses and reads the reflection of a moving object.  This type of detector can cover a larger area than a PIR but it can be susceptible to electrical interference.  MW detectors do not recognize the boundaries of walls so they can trigger false alarms set off by random exterior motion.

Then there is Dual Technology detectors which employ a combination of active and passive sensors.  This could mean the combination of PIR and MW technology.  These types of detectors are less likely to set off false alarms as both types of sensors would have to be tripped in order for an alarm to be triggered.  However, that doesn’t mean these detectors are infallible.

Prior to the creation of PIR and MW detectors, motion detectors were not held in the highest regards by system integrators and end-users alike due to their high false alarm rates.  Before PIR and MW there was ultrasonics and photoelectric beams.  Ultrasonic detectors would send out high frequency tones and then interpret the reflections for any disruptions.  Photoelectric beams would send a light beam to a receiver that if interrupted would initiate the alarm sequence (picturing that heist scenario?).  These types of detectors were particularly susceptible to unpredictable movements as they didn’t have the technology to discriminate accurately.  While these motion detectors are not as widely used today they are by no means obsolete.

As technology progresses and the notion of wired installations becomes less and less appealing, wireless systems are taking off.  It’s no different with motion detectors.  Most can be installed wirelessly making their applications less laborious and diverse.  Many security system components have been developed to include interior motion sensors as well, like surveillance equipment and access controls.  For pet owners, there are motions detectors that can be setup to ignore regular motion from pets of a certain size.  Proper installation is crucial to the effectiveness of a motion detector therefore it should be done by a licensed professional.

Comprehensive security systems are what protect your home and business from external and internal threats.  It’s important to consider motion detectors as part of a comprehensive system.  They provide a layer of security that can’t be duplicated, sensing an intruder at the first sign of a break-in.  As licensed security system integrators, our team at Perfect Connections, Inc. has been providing comprehensive security solutions to businesses and homes throughout northern and central New Jersey since 1992.  We help protect what is most important and give you a peace of mind you can’t get from anything else.

If you live or run a business in Central or Northern New Jersey and would like information on any of the topics discussed above, please call 800-369-3962 or simply CLICK HERE.

Image Credit: Image by CHG (Own work)-Google-Creative Commons

What’s The Difference Between Conventional & Addressable Fire Alarms?

Fire Alarm-shlala-FlickrAs with anything in the security systems industry, prevention is vital.  Preventing catastrophic loss is a top priority and one of the most crucial security system components that helps avoid such situations is the fire alarm system.  This is a no brainer, but there is some disparity between what type of fire alarm system is best.  In the alarm industry there are basically two types of fire alarm installations, conventional and addressable (or analog addressable).  As always, every situation and application is different therefore claiming one system is superior to the other may not be the right approach.  However, it is important to understand the difference between systems and why one might be used over the other.

Regardless of the type of system installed, all have to meet the National Fire Protection Association (NFPA) codes, local regulations, and the Life Safety Code enforced by the authority having jurisdiction (AHJ).  All commercial buildings are required to have a code compliant fire alarm system, the best way to ensure proper installation is to hire a licensed integrator with knowledge and experience.  Our licensed experts at Perfect Connections, Inc. have been providing comprehensive security system solutions, including fire alarms, to facilities throughout northern and central New Jersey for the past 23 years.  We stay updated on current technologies and how they may benefit our customers, implementing solutions that fit individualized needs.  It’s also part of our mission to help our clients gain a better understanding of the systems that we install.

To understand the difference between an addressable fire alarm system and a conventional one you must first understand what a fire alarm system is.  In general a fire alarm system is a group of visual and audio devices (automatic and/or manual)-i.e. smoke detectors, heat sensors, strobes, alarm pulls, and sprinklers-linked to a main fire panel that sends a signal to local emergency responders when an alarm is activated.  Each device has to be linked to the main fire panel, but there are different methods of doing so.  This is where the big difference between addressable and conventional comes into play.

fire alarm system diagramAddressable fire alarms indicates that each installed device or module is connected to the main fire panel in a “loop” often by means of a singular wire.  Conventional alarm systems require individual wires per each device, again connecting back to the main fire panel.  The most obvious difference between the two, in terms of installation, is cabling requirements and labor costs.  Due to the fact that addressable systems require less cabling they make for less complex installations.  That’s not to say there aren’t situations where a conventional system might make more sense.  Although it seems most new construction projects implement addressable systems.

One of the many benefits of an addressable fire alarm system is that each device is given its own unique address.  In the event of a triggered alarm a single device can be pinpointed which gives responders a more concise location as to where a fire might be occurring.  This helps save precious time and improves life safety.  It’s also helpful in the event a device is malfunctioning or requires maintenance.  According to Jim Kimpel, product manager for Fire Control Instruments, Inc., being able to pinpoint specific devices lessens the hesitation an end-user might have-mostly caused by the fear of costs-when making a service call.  This helps prevent unnecessary losses due to a defunct system.

As with any alarm system, routine inspections are required for addressable fire alarm systems.  According to Brandt Phillips, Commercial Fire & Security Director of Sales for Napco Security Technologies Inc., inspections and system testing are made easier with addressable systems.  He says installing an addressable system, “…eliminates the need for expensive testers, excessive labor for testing, and gives you the ability to automatically generate the same reports directly from the software you used to program the panel…”  In comparison Phillips points out that inspections for conventional systems can cost thousands and be quite lengthy.

While conventional systems may require extensive wiring, intensive testing, a higher labor cost, and are being phased out by addressable alarms, they’re not completely disregarded when it comes to installations.  The size of a project may determine what type of system is a better fit.  It seems that for small jobs, i.e. a single story office building, conventional systems may work just fine.  They’re initial upfront costs are fairly low and if you’re not dealing with multiple floors and zones it may not be necessary to implement an addressable system.  However, the appeal of quick installs, concise reporting of fire occurrences, and the ease of inspection and system testing will continue to draw support for addressable systems; it seems to be the trend in most new construction projects.

With fire and life safety codes continually evolving, in tandem with developing technologies, there’s no telling what advancements will emerge next.  For now, streamlining processes and incorporating intelligent components will continue to help shape the fire alarm systems of today.  Our licensed experts at Perfect Connections, Inc. are committed to providing security systems that enhance life safety and help prevent disasters.  We have been installing comprehensive security system solutions, including fire alarms, to facilities throughout northern and central New Jersey since 1992.  Don’t wait for the unpredictable to happen, let us help you protect what matters most.

If you live or run a business in Central or Northern New Jersey and would like information on any of the topics discussed above, please call 800-369-3962 or simply CLICK HERE.

Image Credit: Image #1 by shlala-Flickr-Creative Commons, Image #2 by fire-magazine.com

What Makes A Security System A System?

CCTV-Wikipedia ImageIn an unpredictable world, one thing is certain, we all want to protect what’s ours.  Whether you’re a business owner or a homeowner, you want to keep safe that which you’ve worked so hard for.  One of the most effective ways to do that is to install a security system.  Well, what exactly is a security system and what makes it a system? Security can be defined as, “the state of being protected or safe from harm,” and system can be defined as, “a group of related parts that move or work together.”  A security system is an assemblage of equipment that helps prevent imminent danger or damage.

As a licensed security systems provider, our team at Perfect Connections, Inc. has been helping protect homes and businesses throughout northern and central New Jersey since 1992.  We believe that a security system should not only be a group of working parts, but that it should be comprehensive.  Comprehensive can be defined as, “complete; including all or nearly all elements or aspects of something.”  After decades of installing security equipment we’ve found that a truly comprehensive security system should include some form of access control, fire and burglar alarms, surveillance, and a monitoring service.

Access control is the means by which you limit admission to a specific point of entry.  It’s essentially your first line of defense against unauthorized entrants.  Probably the most conventional form of access control is a standard lock and key.  Today, the lock and key method is either being eliminated or used as a backup to more technologically advanced controls.  Traditional keys when lost or stolen can be easily replicated whereas using readers, fobs (tokens), and sometimes biometrics in combination with a password are more concrete and less susceptible to duplication.

Card and proximity readers are typically placed next to a point of entry and a fob or card that is programmed with the appropriate credentials is used.  The card or fob is either tapped or swiped on or near the reader to gain access. The benefit to using a swipe card or fob is if they are lost or stolen they can be deactivated in the operating system whereas you can’t deactivate a physical key unless you change out the entire lock.  Biometrics, which uses physical credentials like a fingerprint, is similar in the sense that access information isn’t as easily stolen or duplicated.  This type of access control isn’t as widely used today because they tend to be more complex and costly.  However, as technology progresses we may see a rise in biometric applications.

Fire and burglar alarms are critical alerts in potentially life-threatening situations.  Fire and burglary can strike at any given time without warning, wreaking havoc on your business or home.  With burglary occurring every 14.6 seconds and national fire departments responding to an estimated 1,240,000 fires a year (2013), it’s critical to the safety and security of any home or business to implement preventative measures.  Physical structural damage and property loss incurred by a fire or burglary is only part of the aftermath, the emotional and psychological damage is even harder to repair.

In conjunction with burglar alarms and access control, surveillance is essential.  When installed correctly surveillance equipment is not only a helpful crime deterrent, but a useful tool in solving crime.  In the wake of IP (Internet Protocol) and wireless technology, surveillance equipment is no longer limited to hardwired installations.  This increases scalability, flexibility, and ease of installation.  It also helps reduce the cost of installation by not having to pull as much cabling through walls.  Another benefit to having a surveillance system is the potential capability to access footage remotely.  With a plethora of mobile apps at your disposal, you can access your surveillance system to see what is going on at your facility or home when you can’t be there.  Being able to remotely access your security cameras adds a layer of monitoring and convenience that, up until recently, wasn’t widely used or available.

Lastly to complete the effectiveness of a security system you should have an alarm monitoring service.  Without a monitoring service who is going to respond to an active alarm?  If you’re lucky someone nearby will call the authorities, that’s assuming someone is actually near your facility or residence when the alarm goes off.  An alarm monitor can help save you, your family, or your business from potential disaster by decreasing the response time from local authorities and emergency responders.  When an alarm is triggered the monitoring station is instantly notified; they typically try to contact you first, and if they don’t get a response within a given amount of time authorities and emergency crews are dispatched.  This is a particularly beneficial service in the event that you’re out of town or unable to respond in an emergency.  Having an alarm monitoring service can mean the difference between catastrophe and a manageable situation.

A security system is so much more than the equipment that comprises it.  It helps provide protection and life safety in a volatile world. Remember, a system is only as effective as the parts that comprise it.  For a security system to be comprehensive it should include fire and burglar alarms, access control, surveillance, and a monitoring service, at least.  As a security systems expert, Perfect Connections, Inc. has been providing comprehensive security solutions to homes and businesses in northern and central New Jersey for the past 23 years.  We understand the importance of mitigating the unpredictable and what it takes to do so.

If you live or run a business in Central or Northern New Jersey and would like information on any of the topics discussed above, please call 800-369-3962 or simply CLICK HERE.

Image Credit: Image by KRoock74-Google-Creative Commons

What Does Wide Dynamic Range Mean in Surveillance?

When it comes to surveillance cameras, visibility is key.  Some of the obstacles surrounding a camera’s capability to retain clear images such as lighting, camera installation, and type of camera are somewhat within our control, others are not.  Uncontrollable issues of extreme brightness, like light produced from headlights and the sun, or extreme darkness are not necessarily easily overcome.  However, as with anything, technological progression helps change these harrowing limitations.  As industry professionals our team at Perfect Connections, Inc. has been providing security system solutions, including surveillance, to organizations throughout northern and central New Jersey for the past 23 years.  We’ve seen the impact changing technology has on the equipment we install and how it can be beneficial to our customers.

Surveillance systems are in the midst of a transition from using conventional analog equipment to IP (Internet Protocol).  Why? For one, image quality.  The tricky thing with IP cameras is not all are created equal.  There isn’t necessarily a defined industry standard that is accepted by all integrators and camera manufacturers when it comes to “best” image quality.  For example some might argue that the higher the megapixel count the better, but it doesn’t necessarily guarantee a better image.  At least with HD (high definition) cameras there are standards manufacturers must comply with in order to be considered HD.

Aside from pixel count, an IP camera’s display threshold in extreme conditions is critical, but limited.  This limit, specifically when referring to extreme brightness or darkness, is typically known as “dynamic range.”  Wide dynamic range (WDR), “allows cameras to capture much more detail in scenes where there are varying levels of light, much like the way the human eye ‘processes’ these types of scenes.”  You know the feeling of widening your eyes in the dark to try to see clearer because you’re eyes haven’t quite adjusted yet?  It’s sort of the same idea with WDR cameras and how they adapt in both light and dark conditions.  However, their adjustments aren’t a physical strain and transitions are typically quicker than ours.

WDR footageThe images above show the difference between a parking garage being monitored by a camera with no WDR or WDR turned off on the left, and on the right the same area monitored by a camera with WDR enabled.  The difference is clear as day.  Why do they differ so much?  The camera with the WDR enabled has two internal Charge-Coupled Devices (CCD).  The two devices, or sensors, scan an image at different speeds, one low and one high, the image processor then combines the separate images producing a clearer, more balanced picture with better contrast and lighting.  This process happens quickly enough to produce a stream of clear recorded footage.  There are many different manufacturers that produce these WDR cameras in the market today, and not all of them use the same type of sensor and image processing combinations.  The best way to ensure you are getting the best camera for your specific application is to hire a licensed security systems integrator who is educated in which camera specifications will work best in variant conditions.

WDR technology, like anything else, is not perfect.  Depending on the camera manufacturer, you could end up with a camera that takes up to 15 seconds to adjust with varying light levels.  That doesn’t sound like that long, but it could mean the difference between catching a perpetrator and them getting away.  Another issue you might run into are cameras that don’t have the ability to turn WDR settings on and off automatically.  Without the automation the transition becomes the responsibility of someone on site, which can be time consuming and ineffective in a time sensitive situation.  This is why it is vital to consult a professional security systems integrator who is educated in the differences between product specifications and their appropriate applications.

The clarity of recorded video footage is crucial to the security of any organization.  As a business owner you don’t want to be left wondering why your recordings are grainy, washed out, or so dark they become unusable.  No one can control the external factors that affect an organization, but you can be prepared for them by taking the proper precautions.  Licensed system integrators are there to help.  Our team at Perfect Connections, Inc. has been providing comprehensive security system solutions to businesses throughout northern and central New Jersey since 1992.  We recognize the importance of utilizing quality security products that not only perform well but perform to their intended specifications.

If you live or run a business in Central or Northern New Jersey and would like information on any of the topics discussed above, please call 800-369-3962 or simply CLICK HERE.

Image Credit: Image by IQinVision-Google-Creative Commons

Should Surveillance Systems Share A Network With Office Computers?

Network-Norlando PobreWhether you are installing a new surveillance system or changing an existing one you need to consider the type of system and the operating implications associated with it.  The desire for advanced image quality, video analytics, ease of integration, and remote access has ushered in the era of IP (Internet Protocol) surveillance systems.  IP surveillance systems have opened the door to a more integrated security system and they provide increased scalability which is important to company growth and future adaptation.  This type of surveillance system typically relies on an internet network, and as they say “therein lies the rub.”

Should your surveillance system operate on the same internet network as your office computers?  The answer is not a simple yes or no.  The short answer being it certainly is a viable option, but it could depend on the size and type of business you run.  It’s also possible to set up an IP surveillance system on its own network but it may not be cost effective or necessary.  For these reasons it is imperative to consult a licensed security system professional when altering or adding a surveillance system.

When it comes to a company’s network there seems to be some trepidation about how and what devices can and should be allowed on it.  It’s understandable, a company’s network is often a basis for its everyday functions, but where does the worry come from?  A lot of it usually has to do with a communication gap between security integrators and IT professionals or end users.  At Perfect Connections, Inc. our licensed experts are able to provide clear and understandable information about the surveillance equipment we implement and how it will affect your company’s network.  We have been providing comprehensive security system solutions to businesses throughout northern and central New Jersey since 1992.  Our team has witnessed and been a part of the migration from mainly analog surveillance to IP.

Let’s discover the common concerns about network devices and how they can be dissolved, but first we’ll review some quick terminology when talking about networks.  LAN, MAN, and WAN are three basic types of networks you’ll likely hear about from integrators and IT professionals.  Local area networks (LANs) are typically found at most small to medium sized businesses as they cover a smaller more specific area.  In all likelihood your company operates on a LAN network.  Metropolitan area networks (MANs) cover a larger area and are usually present in cities and across large campuses.  Wide Area Networks (WANs) provide the most coverage, anything from expansive distances to the whole world.  According to Fredrik Nilsson, general manager for Axis Communications in North America, WANs are often comprised of multiple smaller networks including LANs and MANs.

All networks are comprised of some sort of cabling and equipment such as switches, servers, and hubs.  The most popular type of network configuration used with LANs is called star.  A star configuration allows all network devices to be connected to a central point where if one device crashes the rest will remain in operation.  However, redundancies are typically incorporated to account for the possibility of a central station crash.

Now that terminology is out of the way, what are some of the major concerns one might have when adding surveillance equipment to a company network?  One of the most common is bandwidth consumption.  This often stems from companies that have had to deal with employees streaming or downloading videos via company networks which eats into the available bandwidth.  According to James Marcella, director of technical services for Axis Communications, IP surveillance equipment is wrongly accused when it comes to bandwidth consumption.  He says most IP cameras today can be customized to fit a company’s network and storage guidelines.  To help limit their consumption surveillance can be setup on a Virtual LANs (VLANs) which Marcella says, “prevents video traffic from grabbing the lion’s share of bandwidth.”

Then there’s the ever-present question, “what about hacking?”  In our world where virtually everything is connected through the IoT (Internet of Things), it’s hard not to worry about who can access private information and how that information is being protected.  Having surveillance equipment on the same network as your company computers may seem scary, but in reality, more oft than not, there are procedures in place to prevent hacker access.

When it comes to adding network devices and keeping the network safe authentication protocol and data encryption are key.  According to Marcella authentication protocol protects the network at the physical port level.  If someone were to unplug a network camera and try to plug in their own device, all “traffic” to that port’s switch would automatically be shut down as the foreign device wouldn’t have the proper authorization.  Data encryption is essentially creating a password to your network whether it’s wired or wireless.  This prevents someone from getting into your network or freeloading on your company’s internet.  Encryptions can be highly effective as long as they are not something obvious or easily guessed.

Lastly, network storage is a top concern.  This is often directly linked to bandwidth consumption concerns.  Due to high image quality of IP camera recordings it’s not uncommon for businesses to store video footage for longer periods of time.  Fortunately, with IP surveillance systems you don’t necessarily have to store recordings directly on the network.  For smaller installations there is the option to utilize in-camera storage through internal SD cards (Secure Digital Cards).  Network Attached Storage (NAS) devices and cloud-based systems are other viable options.  In order to determine which method is best for your company an evaluation of camera quantity and storage needs should be conducted.

Whether you are adding a new surveillance system or updating an existing one it’s imperative to consider the impact it will have on your company’s network, if any at all.  Always consult a licensed security system professional as they can help guide you or your IT department through the process from initial assessment to final installation.  Our team at Perfect Connections, Inc. has been providing comprehensive security solutions to businesses throughout northern and central New Jersey for the past 23 years.  We can help break down the communication barrier that sometimes creates apprehension when installing network devices.

If you live or run a business in Central or Northern New Jersey and would like information on any of the topics discussed above, please call 800-369-3962 or simply CLICK HERE.

Image Credit: Image by Norlando Pobre-Flickr-Creative Commons

What Is Remote Monitoring?

laptop monitor-Intel Free PressWhen you picture a surveillance monitoring station what do you see?  Is it a half awake guard staring blankly at multiple monitors?  If that’s the case you can scratch that image from your mind.  The future of monitoring services is quickly shifting and adapting to our society’s need for streamlined and efficient processes.  As surveillance systems migrate from analog to IP with megapixel network cameras, and our world becomes more and more connected through the IoT (Internet of Things), the desire to access and monitor footage from anywhere increases.  This is where the idea of remote monitoring comes into play.

Being able to remotely monitor surveillance footage from virtually anywhere is a convenience that, up until recently, hasn’t been a pervasive security feature.  It differs from alarm monitoring in the sense that a service representative isn’t necessarily waiting around for an alarm to go off, instead they are actively watching live recordings to catch potential disasters before they happen.  In the past a company would typically hire people to monitor cameras on site, which isn’t always the most economical or effective method.  Today, companies are using off-site monitoring services that have the ability to keep watch over multiple facilities 24/7.  In conjunction with that, business owners have the ability to download apps that allow them to access their surveillance footage at their convenience via a mobile device.

At Perfect Connections, Inc. our experts typically recommend a monitoring service as part of a comprehensive security system to help ensure its effectiveness.  Our team of licensed technicians have been providing security solutions to businesses throughout northern and central New Jersey for that past 23 years.  The technological climate is ever changing and we always do our best to stay on top of relevant trends that will benefit our customers.

Remote monitoring allows an individual or group of users to access surveillance footage through a secured network from virtually anywhere via a smartphone, tablet, computer, or mobile device.  Why is this beneficial?  It can help cut down, or eliminate entirely, the need to have an on-site staff staring at monitors, how effective can that be anyway?  According to Doug Marman, CTO of VideoIQ Inc. and founder of Remote Guarding Alliance, “…humans monitoring video screens grow fatigued to the point of ineffectiveness after only 20 minutes…”  Marman argues that the traditional method of monitoring surveillance is at best a practice in “hindsight” strategy.  Meaning by the time a reaction is made the damage is done or the perpetrator has already escaped.

Marman’s system of remote monitoring using a combination of video analytics and audio over IP, or voice over IP (VOIP), decreases response time and increases the ability to monitor a large quantity of cameras at once.  And in contrast to human attention span, video analytics are “100 percent vigilant.”  Marman illustrates the ability to interact with intruders instantly via audio over IP, citing how quick they are to abandon their criminal attempt when someone is calling them out over a speaker on site.  While audio interaction is an intriguing feature that allows for a virtual presence at all times, it may not be necessary depending on your type of business and your security needs.  What matters most is the ability to react instantly, reduce any lag time in response, and prevent false alarms as they typically result in fines and wasted essential resources.

With response time being one of the top benefits of remote monitoring it can also reduce overall monitoring costs, increase scalability options, and send notifications via e-mail or other media.  While the benefits of a remote monitoring system may eliminate the need to hire on-site staff, it doesn’t necessarily mean you should rely solely on self-monitoring.  If you were to take on the task of monitoring everything yourself, your business could be at risk.  Imagine you’re monitoring from a smartphone, it runs out of battery and you don’t have your charger handy.  What if you misplace your smartphone and miss an important notification?  Think about logistics too, as a business owner even you need to get sleep, you can’t be vigilant 24/7.

Having the ability to self-monitor should be looked at as an added layer of security, not your only means of protection.  According to Jerry Cordasco, vice president of operations for G4S Video Monitoring Support and Data Center, “A better choice for remote video surveillance is the use of a professional monitoring facility.”  Having a remote monitoring service provides a virtual presence 24/7 that can access real time footage and initiate the appropriate response immediately.

Security systems can be an effective crime fighters, but what good are they if an alarms goes off and no one is notified or made aware?  What good is a surveillance system that no one is monitoring?  You might get lucky and capture a license plate number that could eventually lead you to the perpetrator after the fact, but by that point the damage has been done.  The goal of a remote monitoring service is to provide timely and accurate responses to disturbances on site.

As a security systems provider, our team at Perfect Connections, Inc. understands the importance of immediate action.  Mere seconds can be the difference between prevention and disaster.  We have been providing comprehensive security system solutions, which include monitoring services, to facilities throughout northern and central New Jersey since 1992.  Every business has different security risks that is why we tailor our solutions to fit your specific needs.

If you live or run a business in Central or Northern New Jersey and would like information on any of the topics discussed above, please call 800-369-3962 or simply CLICK HERE.

Image Credit: Image by Intel Free Press-Flickr-Creative Commons

Can My Cameras See In The Dark?

West Midlands Police-Infrared FootageNot all surveillance cameras are created equally.  It may seem as simple as selecting a surveillance camera and popping it into place, but what about the external factors that affect the quality of recorded images?  One of the top concerns for industry professionals and end-users alike is a cameras ability to function in the dark or varied light conditions.  Whether you’re using interior or external cameras, their ability to function under varied light conditions is paramount.  Our experts at Perfect Connections, Inc. understand the importance of a surveillance system that doesn’t quit when the sun goes down.  We are a licensed security systems company that has been providing comprehensive security solutions to businesses throughout northern and central New Jersey for the past 23 years.

What challenges do different lighting conditions pose to surveillance cameras?  The most obvious is the absence or lack of light.  Unless your cameras are True Day Night it is likely that they will not be able to pick up fine details in the lack of light.  Another common issue is the effect of light glare.  Problematic glare can come from car headlights to poorly placed exterior lighting fixtures.  Glare will disrupt the sensors in the video camera and the recorded footage can be rendered useless.  It is important to take lighting conditions into consideration when choosing and installing cameras as it will impact the overall effectiveness of your system.  What good is a camera that captures grainy unclear images or blanks out for seconds at a time?

Fortunately there have been vast improvements in the surveillance industry that are changing the game when it comes to light adaptation capabilities.  According to Greg Peratt, Senior Director of the Panasonic Video Solutions Integration Team, there are IP (Internet Protocol) cameras that can capture detailed footage in lighting less than .01 lux illumination.  Lux illumination is the metric measurement for how much light falls on an object.  A measurement of 1 lux, “equals the amount of light that falls on a one-square-meter surface that is one meter away from a single candle.”  Therefore a camera that can capture detailed images in less than .01 lux illumination is not only impressive, it’s advantageous.

Another helpful advancement in the case of low or varied light is the Infrared Cut-Filter Mechanism (IRCF).  This filter is automatically lifted or lowered in front of the camera’s sensor depending on the light levels.  The IRCF helps block out disruptive infrared light that can come from sunlight or certain lighting fixtures and it ultimately improves the camera’s low-light performance.  When light levels are low-typically at night-is when the filter is automatically lifted from in front of the sensor.  Cameras that have this feature are considered to have True Day Night capabilities.

The only hitch with this technology is color is often distorted or lost completely.  However, the camera is still able to capture a clear black and white image and according to Steve Carney it captures an image, “…that is not only vastly more usable but also cleaner without chroma noise.”  Carney points out another differentiator between True Day Night cameras and the impersonators is what happens when the IRCF is lifted or removed.  In a True Day Night camera a piece of “dummy” glass will take the place of the IRCF in order to maintain focus and, “minimize the spectral offset between visible and IR light.”  In other cameras the ability to remove such a filter doesn’t exist, therefore the full spectrum of visible and infrared light cannot be taken advantage of.

Other features to look for when considering Day Night cameras are the shutter speeds and any tinting on the camera housing.  Varying shutter speeds affect the amount of the light that is able to be captured.  The slower the shutter, the more light is captured which isn’t always better.  Often times a camera will come with a domed or “bubble” exterior housing.  These “bubbles” can sometimes be tinted.  Depending on your application you may or may not need tinting; sometimes the tint can have an adverse effect by decreasing visibility and obstructing image clarity.

Whether you are replacing older interior/exterior cameras or installing new, your best solution is to call on the experts.  Every business and facility is different which means each will have different requirements when it comes to day/nighttime surveillance.  Having a licensed security professional do an in person assessment of your facility will help determine what type of camera should be implemented and where.  Our team of licensed professionals at Perfect Connections, Inc. has been providing comprehensive security solutions to businesses and facilities throughout northern and central New Jersey since 1992.  We believe in personalized service that tailors solutions to your individualized needs.

If you live or run a business in Central or Northern New Jersey and would like information on any of the topics discussed above, please call 800-369-3962 or simply CLICK HERE.

Image Credit: Image by West Midlands Police-Flickr-Creative Commons

Making the Switch from Analog to IP

If you’ve had a surveillance system installed within the past decade it’s more than likely that it’s either an analog or IP (Internet Protocol) system.  So what’s the difference?  Analog typically refers to an older technology that doesn’t use Ethernet protocol.  IP includes “IP-addressable items,” the cabling, and network equipment used to connect all components to an Ethernet networked system.  As people transition to a fully digital IP system there is some overlapping of the two technologies creating hybrids.

Making the switch from analog to IP isn’t always as daunting as it may seem and there are options that make the transition easier over time.  Our licensed professionals at Perfect Connections, Inc. have the expertise to address your security needs.  We have been providing comprehensive security system solutions to organizations throughout northern and central New Jersey for the past 23 years.  We understand the complexities of installing and updating security systems including the surveillance equipment.

So why make the switch from analog to IP?  For one, a fully digital IP system will have improved performance over an analog system.  Many IP cameras are equipped with features like, “advanced digital signal processing, optical zoom lenses, wide dynamic range, on-board analytics and auto image stabilizers…” These features in conjunction with high resolution megapixel cameras provide better coverage and the ability to cover more area with less cameras.  Being able to expand or re-configure, also referred to as scalability, comes easily with an IP system.  This is an advantage to any organization especially one that plans on expanding or renovating in the future as the initial investment cost isn’t lost in the process.

With IP surveillance systems comes advanced analytics.  That means footage can be monitored, recorded, interpreted, archived, and retrieved by the central server as well as peripheral devices.  How is this beneficial?  It helps when looking for specific recordings as a search can be initiated versus having to view hours of useless footage.  If an alarm is activated this type of intelligence can be used to zoom in on what is setting it off which cuts down on time looking for what it might be.

There’s also a flexibility that comes with converting to an IP system.  It makes system integration easier when it comes to adding features like access control, alarms, and extra cameras.  You also have more of a reason to store a higher volume of footage with an IP system because the image quality is clearer and be accessed easily.  Having an IP system allows for ease of software upgrades which helps keep it relevant.  In that sense IP is worth the initial up front cost as it is more adaptable to future technologies and won’t require extensive re-cabling and labor in years to come.

Does this mean you have to completely abandon your analog system all at once?  Not necessarily.  As each system is different the only real way to tell what will need to be done is to hire a security systems expert to do an in person assessment of the current situation.  One option might be to use the existing analog equipment and simply add converters to the camera and network switch ends of the cabling.  This creates a sort of hybrid system where you’re using existing coax cable from the analog system but the converters allow you to add IP cameras; they don’t have to rely on your company’s network and can still be recorded on your DVR, NVR, or VMS (Digital Video Recorder, Network Video Recorder, and Video Management System).

The benefit to a hybrid system is you don’t lose out on the initial investment of the original system and it allows for easy add-ons, upgrades and replacements of IP technology.  The other option is to completely remove all analog devices and cabling and start over with a new IP system.  Sometimes IP systems can utilize existing analog infrastructures so that could be an alternative to starting from scratch.  Remember if you have an IT department at your facility it is important to include them in the process to ensure a seamless integration.

Whether you’re looking to upgrade to and IP system all at once or try the hybrid approach it’s key to include a licensed security systems expert from the beginning.  They can help guide you through the process from start to finish.  Our team at Perfect Connections, Inc. have been providing expert security system solutions to businesses throughout northern and central New Jersey since 1992.  We understand that each facility is unique and requires individualized security solutions.

If you live or run a business in Central or Northern New Jersey and would like information on any of the topics discussed above, please call 800-369-3962 or simply CLICK HERE.

Why Alarm Monitoring Is Essential

monitoring centerSo you’ve had home security system installed, everything is connected and ready to be armed.  During the process did you sign up for an alarm monitoring service?  If you didn’t, you’re missing a vital part of a truly comprehensive home security system.  You could be leaving yourself open to risk regardless of your newly installed system.  While having a security system will greatly lessen the risk of a break-in and provide you with a peace of mind, the caveat is what happens if you’re not home when the alarm goes off?  Maybe you have a super vigilant neighbor that would hear the alarm or see a fire blazing, but you shouldn’t rely on that.  At Perfect Connections, Inc. our professionals have been providing comprehensive security systems to homes throughout northern and central New Jersey since 1992.  We offer a wide range of services including alarm monitoring.  We believe to have a truly comprehensive security system a monitoring service should be included.

So what is alarm monitoring?  According to Safewise alarm monitoring can be defined as, “quick and detailed communication between your home security system and the central station of your security provider.”  This means when your alarm goes off someone besides yourself will be notified almost instantly.  How does this benefit you and your family?  This allows whoever is one the receiving end of that communication to contact and dispatch the appropriate local authorities and emergency services.  Imagine there’s a fire in your home and you can’t get to a phone or have trouble getting everyone out safely.  If your fire alarm is tied into your alarm system, when it goes off, the monitoring service will immediately dispatch fire and emergency crews.  This saves you, your family, and your home from potential catastrophe by saving precious time.

In any emergency time is a critical factor.  That’s why having a monitoring service is advantageous.  It cuts down on wasting time during a potentially life threatening situation.  Also, while an unmonitored alarm system can be effective in deterring a burglar when the alarm is triggered, consider this.  According to the Electronic Security Association 74% of incomplete burglaries are due to a triggered alarm, but another 26% of burglars say the alarm alone isn’t enough to stop them from completing a robbery.  This is where alarm monitoring plays a crucial role.  If someone breaks-in to your home and isn’t fazed by the sounding alarm or the fact that people might be home this puts you and your family at risk.  Luckily, if you have a monitoring service they’ll be able to quickly dispatch authorities that will hopefully catch the perpetrator.

You’re probably running through a bunch of “what if” scenarios in your head, like what if an intruder breaks-in and forces the owner to disarm the alarm?  Fortunately, with many monitoring services there are options to create distress codes.  These codes when entered into the central control panel will alert the monitoring service that you are in a dangerous situation and they will dispatch help immediately.  Meanwhile the intruder is unaware that you’ve secretly called for help.

With today’s technology there is the option to self-monitor your home.  In our world of smartphones, tablets, and mobile devices we have almost anything we could want at a finger’s touch away.  This includes monitoring your home security system.  With the capability of mobile apps like those offered by companies like Alarm.com you can access your security system from virtually anywhere.  These types of apps can be set up to send you notifications or alerts when something changes at your home.  This capability can be extremely helpful if you’re away on vacation, on a business trip, or away from home for an extended period of time.  You no longer have to worry about coming home to a disaster because you’re able to check-in and be informed ahead of time.  A potential drawback of a self-monitored system by itself is not having immediate action or communication if you aren’t paying attention to your mobile device.  If you’re not around your phone to witness an alert you could miss out on an emergency situation whereas a monitoring service would reach out regardless.

Whether you plan on self-monitoring, hiring a monitoring service, or a combination of both, the important thing is that you have a monitored security system.  It’s another level of defense that will further protect you, your family, and your home.  By having a monitored system in combination with a burglar alarm, fire alarm, and surveillance system you will have a truly comprehensive home security system.  Our team at Perfect Connections, Inc. has been installing comprehensive security systems to homes throughout northern and central New Jersey for the past 23 years.  We know the value it brings to our clients and their families.

If you live or run a business in Central or Northern New Jersey and would like information on any of the topics discussed above, please call 800-369-3962 or simply CLICK HERE.

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