Dumpster Difficulties: How to Avoid Them

October 13, 2015 By Leave a Comment

Most businesses and office buildings have a dumpster outside the building. While these are “accessible” to everyone, they are not for everyone to use. However, many people will throw their trash in dumpsters that they have such easy access to anyway, causing businesses to spend hundreds of additional dollars to get extra days of trash pickup. So how can you protect yourself from this expensive nuisance? Here are a few ways!

One way that you can prevent this from happening is to have your dumpster in an enclosed area. This will prevent people from dumping their trash in your dumpster because they will no longer have unrestricted access to it.

Another way to prevent this is to make sure that you keep your dumpster away from any high traffic areas. By keeping it out of plain sight, people often wont even know that it is there, and therefore wont use it to dump their trash. Something on the flip side of this that can help is to keep your dumpster in a well lit area. Doing this will often prevent people from illegally dumping in your dumpster because they know that they can then be seen.

Finally, a video surveillance system can be used to identify who is using your dumpster. Not only does the presence of a camera deter unwanted activities, but it can also help you to identify who is using your dumpster.

A combination of these options, or even just one of these, can be used to protect your dumpster from unwanted users, and save you hundreds of dollars in trash pickup.

If you live or run a business in Central or Northern New Jersey and would like information on any of the topics discussed above, please call 800-369-3962 or simply CLICK HERE.

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What should you look for in a video surveillance system?

September 15, 2015 By Leave a Comment

Video surveillance systems can be beneficial for a number of reasons. They are often installed to prevent burglaries and vandalism, but can also be used to promote neighborhood or office safety, in addition to increasing peace of mind if used in a home environment. When installing a video surveillance system, whether it is for your home, your office, or for any other setting, there are a number of things to consider. First, you need to think about the area that you want to keep any eye on, as well as the type of surveillance system and cameras you want. All of these factors will help you to decide what kind of system is best for your situation.

The first question you want to consider is how many cameras do you think that you will need? Think about the size of the property you are looking to protect, and the perspective that a camera will you give you in various locations. Additionally, you need to consider what the areas are that you want to cover. If there are outdoor areas, you need cameras that can stand up to weather, whereas for an indoor setting you would not need to look for weatherproof options, which can often be more expensive. You also need to consider the time of day that you will be using your system: daytime, nighttime, or both. All of these factors play will play into your decision about what kind of camera you will need.

Security Camera

After deciding what types of cameras you need for your space, you will want to think about the specific places that you want to have your cameras to be that will give you the best and widest ranges of visibility. These places will likely be at entrances and exits to the building, near garage doors, and by exterior or unattached buildings. If the video surveillance system is for a place of business, you will likely want to consider what areas typically have high traffic, and target these areas for camera installation.

Something else to consider when thinking about a video surveillance system is how you want to set up your data storage system. There are many options where you can save video footage onto a hard drive, and other options that save to this data into a cloud for storage. Along with this you will want to consider how much storage you think you will need. This will depend on two factors that affect the amount of data your system will use: both the quality of videos, and how long you plan to save video footage for. One final thing to consider is whether you will want to have access to a camera’s live feed, or if you will only want to be able to go back and look at footage when necessary. This will also contribute to the amount of storage space you’ll need, as well as help you to determine if your system will need the capability to connect to the Internet. This will also help you to determine if you want to have an analog camera, or an IP camera.

Once you have thought through this criteria and made decisions about what you think will work best for you and your space, you will be ready to look for a video surveillance system!

If you live or run a business in Central or Northern New Jersey and would like information on any of the topics discussed above, please call 800-369-3962 or simply CLICK HERE.

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Storing Surveillance

June 16, 2015 By Leave a Comment

Surveillance playSAN-Dennis van Zuijlekoms a vital role in any comprehensive security system.  It helps authorities catch criminals and provides helpful insight into your business operations by collecting and analyzing data on a daily basis.  Where and how is all of this visual and analytical data being “collected?”  That is the ever pressing question for system integrators and end-users alike.  Storing surveillance data can be as important to the efficiency of your security system as having the surveillance equipment itself.  We are catapulting ourselves into the future with the constant evolution of technology in all aspects of life including security system components, and surveillance storage solutions are no exception, but not all are created equal.

At Perfect Connections, Inc. our licensed integrators are dedicated to providing comprehensive security system solutions that protect people and property.  We have been installing security systems at business facilities throughout northern and central New Jersey for the past 23 years.  Our team designs system solutions that meet the needs specific to your organization.  Surveillance storage is a security system component that will vary project to project and should be treated with an individualized approach.

In the not so distant past, video recordings weren’t as advanced as they are today in terms of image resolution, clarity, and noise distortion.  Recordings would often be deemed unusable due to their lack of clarity and they would typically be discarded freeing up storage space for new recordings.  Today, with the advent of IP cameras (internet protocol) and more advanced camera technology the recordings have become critical data sources that are considered valuable.  This means more and more end-users are interested in keeping recorded data for longer periods of time.  The obvious consequence is the need for more storage space.

There are many factors that affect what kind of surveillance storage solutions can and should be implemented at a facility.  The size of the project, existing infrastructure, and client budget are all critical determinants as to what type of storage should be implemented.  The camera type, camera quantity, compression standards, frame rates, motion detection, desired length of storage, and overall estimate of desired resolution all should be taken into account as well.

When it comes to storing surveillance data it is paramount that the integrity of the footage is not lost.  Traditionally surveillance footage would be stored on a DVR (digital video recorder), but it’s limitations within a networked system make it less than ideal.  With so much of the surveillance world developing around IP and network solutions it’s only natural that network storage solutions should arise.  NAS (network attached storage), SAN (storage area network), and DAS (direct attached storage) are all potential methods for storing surveillance data.  All have different installation requirements.  Some may call for extensive cabling and a large closet to store servers, but it all depends on the size and type of project.  According to Justin Schorn, vice president of product management for Aimetis, “The critical decision is choosing between a storage area networks (SAN) and network attached storage (NAS).”

The different storage devices vary in how they present information to the user and how data is accessed.  The NAS devices present data in a “file system” same with DAS, whereas SAN is presented in what is referred to as “block storage.”  DAS and NAS either attach directly to an existing network or the NVR (network video recorder).  SAN is essentially an extension of a DAS, but provides a higher storage capacity.

DAS is typically implemented in situations when expansion is not an option, the system performance requisites are static, and shared access is not necessary.  The reason being is DAS devices are limited to singular DVR or NVR applications.  SAN solutions are typically used in larger camera applications that may later require scalable options.  According to Lee Caswell, founder and chief marketing officer at Pivot3, “Many archivers can share the storage and the SAN platform introduces more reliability over NVR/DVR systems because there is no single point of failure.”  Common applications for SAN storage include airports, casinos, and prisons.

NAS devices are typically used in smaller surveillance applications as its performance isn’t as robust as SAN.  One of the advantages to NAS solutions is data can be easily accessed by anyone on the same protected network.  Lee says, “The advantage of the file system on the NAS platform is that it is easier to support a hybrid storage case as some storage occurs locally on self-contained NVRs/DVRs and extended storage is sent to a specific file on the NAS.”

Keeping high quality recorded data for longer periods of time can help local authorities with investigations and it can provide insight into your business that you otherwise wouldn’t observe.  While storing recorded footage from your surveillance system is critical to your overall security, it’s important to remember that the type of storage necessary will vary depending on the project parameters.  It is imperative to work with a licensed security system integrator to help evaluate security risks, the quantity of cameras needed, and how a surveillance storage system can be implemented to meet your requirements.  At Perfect Connections, Inc. we are committed to providing security systems that suit your specific needs.  We have been designing and installing comprehensive security systems at businesses throughout northern and central New Jersey since 1992.

If you live or run a business in Central or Northern New Jersey and would like information on any of the topics discussed above, please call 800-369-3962 or simply CLICK HERE.

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What is VoIP and how will it affect my security system?

June 11, 2015 By Leave a Comment

Telephone-Billy BrownWe live in an exciting time where it seems every day a new technology is being born.  Everything from our computers to our phones to our everyday accessories are advancing at a rapid pace.  The implications of a technology may not be fully realized until after the fact, and it may not always be an issue with the technology itself, but how it interacts with existing components of our already complex systems.  This is especially true of security system components.

In a comprehensive security system there are access controls, burglar and fire alarms, video surveillance, a monitoring service, and sometimes motion/glass break detectors.  With all of these moving parts security integrators have to understand the functions of each component and how they will affect one another.  As licensed security systems integrators our professionals at Perfect Connections, Inc. we deal with the changing technological environment by being educated and thoroughly evaluating what technologies will actually benefit our clients.  Our integrators have been providing comprehensive security system solutions to businesses throughout northern and central New Jersey for the past 23 years.

Many, if not most, security systems are migrating to a network based solution where system components are tied to an internet network.  This is where VoIP technology may come into play.  What is VoIP?  It stands for Voice over Internet Protocol.  Essentially VoIP technology allows voice signals to be transferred over a network versus the traditional POTS (plain old telephone service).  How does this tie into security systems?  In the not so distant past security system components were hardwired and heavily relied on traditional phone lines for communication capabilities.  Even with the surge of wireless components available there are still many hardwired systems that rely on the dependability of a phone line connection. VoIP technology essentially replaces the traditional phone line and can be used to bundle all communications, like cable and internet, into one service.

Sounds convenient, but like any technology there are bound to be issues, particularly with how it can potentially interfere with security systems.  Where you might run into trouble is when an alarm is triggered.  Typically, when an alarm is triggered a signal is sent to the monitoring station prompting them to alert the proper authorities.  Depending on the installation and the service, it could cause unpredictable or failed communication of alarm signals to the central monitoring station.  Some VoIP services can’t connect directly to 911 and on the dispatchers end they might not be able to see your phone number or address when you call, which is problematic when a response is needed.

The reasons why VoIP can cause unreliability are not always obvious especially to the end user.  According to Kenneth L. Gentile, a senior consulting engineer for Rolf Jensen & Associates Inc., “Digital alarm communication transmitters (DACTs) and other alarm transmitters initiate tones designed for transmission over POTS.”  Sometimes these tones meant for the monitoring station do not translate properly over VoIP lines due to signal distortion.

Installation error can be a factor in the reliability, or lack thereof, in VoIP services as well.  If the initial alarm wiring was installed on the existing telephone service it could prevent the alarm from transmitting properly and it’s up to your security systems integrator to recognize that. Alarm system tests can typically be run to ensure its operability, but according to Gentile, an on-site test with a VoIP service can’t always determine proper function or what the problem may be.  Instead he suggests VoIP service providers and the alarm monitoring service should be asked to conjointly demonstrate transmission of alarm signals under normal circumstances, when there is a power failure, and when VoIP is in use.  Doing so should help point out any potential issues with alarm signal transmission.  Gentile says, “VoIP service must be engineered so as not to jeopardize the essential emergency communications upon which public safety depends.”

Issues aside, VoIP service promises to be a beneficial technology.  Apparently it comes with great cost savings.  According to Eduard L. Telders, director of enterprise information security at T-Mobile, “VoIP can eliminate the entire expense stream of establishing and maintaining a circuit-switched network for telephone connections.”  Being able to bundle all communications into one service is appealing to end users and vendors alike.  It makes maintenance and service calls more convenient, having to call only one provider versus one for each service.  Facilities that employ VoIP technologies in conjunction with their security systems have the advantage of real-time response to criminal activity.  With VoIP, central monitoring stations can actually speak directly to an intruder caught on camera, transmitting a voice message through speakers installed at the subscribers on site location.

While it may have yet to be perfected VoIP technology seems to be a leading change in communication capabilities.  The implications it may have on security system transmissions and emergency responses are critical issues that need to be addressed by VoIP providers, security system integrators, monitoring services, emergency responders, and industry professionals.  Keep in mind that just because something is available, doesn’t make it the best option for your specific needs.  At Perfect Connections, Inc. our licensed integrators believe in providing comprehensive security solutions that will enhance the safety and security of your facility, not hinder it.  We have been installing comprehensive security systems at businesses throughout northern and central New Jersey since 1992, we have the experience and knowledge to design a system that will work best for you.

If you live or run a business in Central or Northern New Jersey and would like information on any of the topics discussed above, please call 800-369-3962 or simply CLICK HERE.

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NFC Technology-How Mobile Are We?

June 4, 2015 By Leave a Comment

Access-ErvinWe use our smartphones and other mobile devices for many functions in our daily lives.  It’s almost impossible to go through an entire day without seeing someone tapping, scrolling, or swiping through their phone, never mind using your own phone.  We’ve created a mobile environment where convenience lies in the palm of our hands.

Technological progression has taken us so far in a short amount of time; we can pay our bills on our phones, we can chat with someone a world away, we can make everyday purchases, and now they can be used as an extension of our security systems.  In particular as a means of access control and authentication in commercial applications using near field communication (NFC).  According to Jeremy Earles, Readers and Credentials Portfolio Manager for Allegion, NFC technology, “provides simplified transactions, data exchange and wireless connections between two devices that are in close proximity to each other…”  This is essentially the same technology you may have seen advertised by Samsung where two phones can be tapped together to share information, see HERE.

At Perfect Connections, Inc. our team of licensed professionals provide comprehensive security system solutions to businesses throughout northern and central New Jersey.  We have been helping a wide range of businesses secure their facilities for over 20 years.  As with any technology, progression in the realm of security components shows no signs of slowing.  At Perfect Connections we realize it is our responsibility to stay on top of these changes and provide our clients with solutions that are current but practical as well.

NFC technology is an exciting new venture in access control applications.  However, it has yet to become as ubiquitous as traditional access controls like key fobs, swipe cards, and proximity readers.  One of the many reasons being NFC technology has yet to become an innate feature in the spectrum of devices in circulation today.

In theory NFC access control would work by allowing your employees and authorized users to utilize their mobile device, likely their cellphone, as their access credential.  The user’s phone would have an embedded NFC chip that would wirelessly receive an authorized credential from an administrative control.  This process can be similar to how you would download an app or retrieve information stored in a cloud service; or it could be easily managed by plugging the phone into an administrative device via a USB cord.  Once the phone has the proper credential it can be used in the same fashion as a fob or proximity card, simply tap the phone or be within range of a reader that will grant or deny access.  Imagine the convenience!

With 5.9 billion, or 87% of the world’s population, being mobile subscribers it’s no wonder NFC technology is creating buzz among end users and security integrators alike.  Of those mobile subscribers 91% keep their phone within and arm’s length throughout the day and night.  It only makes sense that phones would become part of integrated security protocols.  With younger generations the desire for new and streamlined processes is endless, especially for those now entering the workforce.  They don’t want to be bothered with having to search through their pockets or purses for badges or fobs when their phone like an extension of their hand.  While NFC technology may not be the universal method for access control yet, the case for it exists today.

One of the many benefits NFC technology offers is no longer having to print or buy new ID badges which can be costly and time consuming.  It also allows you to change credentials on and as needed basis.  This would be helpful if you have a contract or temp worker who needs provisional access.  You would simply send or upload a temporary credential to their phone and when their job is done you can delete access from the administrative network.

According to Ron Oetjen, president of Intelligent Access Systems (IAS), NFC technology saves money by not having to replace lost or stolen card credentials.  Oetjen argues that security may be even better when using smartphones than cards or fobs considering how obsessively people guard them, and the fact that in order to use it as a credential the phone first has to be unlocked using a PIN or biometric identification.  So many companies already employ a BYOD (bring your own device) policy at work that the transition would be easy for the user.  If a phone is lost or stolen it can be remotely tracked, disabled, and/or wiped preventing an unauthorized user from gaining access.

Like any other developing technology, NFC is not perfect and consumer perception is still evolving.  Currently one of the major drawbacks is that it’s not universally integrated in mobile phones and access readers.  Certain manufacturers like Apple and Google have yet to include NFC technology in their devices making the user purchase external accessories that can be bulky and unattractive.  Then there are some businesses that don’t want to lose the traditional ID badge that displays a photo of the user for security reasons.  The issue of existing security infrastructure can be tricky too as it may require the removal and reinstallation of new system components which adds cost.

The world of security systems is constantly evolving.  This requires integrators and end users to be aware of changes that will affect and potentially enhance their systems.  NFC technology is an exciting addition to the access control component of a security system that will likely become more ubiquitous in the coming years.  It will provide a new level of security and convenience that has yet to be fully realized.  At Perfect Connections, Inc. our licensed integrators are constantly educating themselves on changes in the industry and how they may benefit our clients.  We provide comprehensive security systems that include access controls to businesses and facilities throughout northern and central New Jersey, and have been doing so since 1992.  Our experts will help guide you through the process from an initial security assessment to final installation, implementing technologies that are not only effective but make sense for your specific situation.

If you live or run a business in Central or Northern New Jersey and would like information on any of the topics discussed above, please call 800-369-3962 or simply CLICK HERE.

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False Alarms

May 19, 2015 By Leave a Comment

False alarm may cost a life-Shannon ClarkIf you have a security system you might already understand the consequences of a false alarm.  It is not something to be taken lightly and can have serious implications.  False alarms can happen for any number of reasons and it’s important to understand why and how best to avoid them.  No security system is perfect, and false alarms are bound to happen, but as end users and integrators it is our duty to try to minimize them.  At Perfect Connections, Inc. our licensed integrators have been providing comprehensive security system solutions to businesses throughout northern and central New Jersey since 1992.  They are knowledgeable about the products they install and can provide useful information on system function and upkeep to help avoid any mishaps.

As technology progresses and advancements in security manufacturing lead to better products it’s likely the instance of a false alarm or dispatch will be lessened.  According to Ron Walters, director with the Security Industry Alarm Coalition (SIAC), prior to the 90’s false alarms were typically attributed to faulty security products.  Since then manufacturers have been and continue to produce quality products, however that doesn’t guarantee proper application and use.  Accurate installation and usage lies the hands of the security integrator and the end user.  That is why it is critical to hire a licensed security expert for system installation and user specifications.  It is also important that the end user has an understanding of what is expected of them in order to avoid false dispatches.  Unfortunately, approximately 15% of false alarms are considered to be caused by user error.

In a world where there are an estimated 35-36 million alarms in use, according to Stan Martin who is the executive director of the SIAC, false alarms are an unavoidable evil. False alarms and dispatches are an annoyance for end users, but their ramifications don’t end there.  They take valuable time and resources away from emergency responders that might otherwise be needed at an actual crisis.  If you have too many false alarms it can create a “boy cried wolf” situation where authorities might be more hesitant to respond.  On top of all that you could end up paying substantial fines for repeat offenses.  Recurring false alarms that go unchecked can create tension between local authorities, end users, and security integrators.  But negative impacts aside, the SIAC reports that 90% of law enforcement still consider alarm industry professionals valuable allies.

Sometimes it’s difficult to pinpoint the cause of a false alarm as it could have been a situation where an intruder was attempting a break-in and escaped before authorities arrived making it appear like a false alarm.  This is where video surveillance, alarm monitoring, and remote system access come in handy.  Being able to tap into your facility’s surveillance system and visually verify whether or not an intruder is or was present, is a critical time and resources saver.  With remote access via an app on your smartphone or mobile device you can do just that.  The beauty of remote access is you don’t have to physically be on site to see what is going on at your facility.  Having a monitoring service will also help determine whether or not there is an actual emergency and whether or not authorities should be dispatched.  An added benefit to having video surveillance is even if the perpetrator escapes before authorities arrive, the recorded footage can be used to aid an investigation and hopefully identify the intruder.

Aside from having proper security equipment installed there are some helpful tips for end users to keep in mind that will help avoid pesky false alarms.  One, always know your alarm code and be sure all windows and doors are secured before arming your system.  Two, be sure you get your system tested regularly, it’s typical to have an annual inspection but some situations might require quarterly or more frequent tests.  Be sure critical sensors and smoke detectors are adequately covered during any construction or building modification to avoid disruptions caused by debris.  Lastly, always consult a licensed security system provider with any maintenance or care questions.

While false alarms aren’t completely avoidable, you can lessen the chances of them happening to you.  Hiring a licensed security system integrator who is knowledgeable and has extensive installation experience is key.  Installing a comprehensive security system that includes video surveillance, fire and burglar alarms, access control, and a monitoring service will provide complete coverage and reduce the risk of false dispatches and alarms.  At Perfect Connections, Inc. our licensed professionals have been providing comprehensive security systems to businesses throughout northern and central New Jersey for the past 23 years.  Our technicians have the experience and expertise to install security devices and can help educate you on proper usage.

If you live or run a business in Central or Northern New Jersey and would like information on any of the topics discussed above, please call 800-369-3962 or simply CLICK HERE.

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What is Motion Detection and How Does it Work?

May 12, 2015 By Leave a Comment

Motion_detectorWhen you think motion detectors (or sensors) you might picture a heist scene from the movies where a thief has to perform acrobatics in order to avoid a web of alarm triggering laser-beams surrounding a priceless gem.  While that narrative is not necessarily complete fiction, it’s not exactly how motion detection is implemented in the real world.  In modern day applications security system integrators use motion detectors to sense unwarranted movement within or outside of a home or facility.  Motion detectors are typically implemented as an essential part of a comprehensive security system meant to help detect an intruder.  There are different types of detectors and their applications are not necessarily synonymous.

Our licensed team at Perfect Connections, Inc. has been protecting homes and businesses throughout northern and central New Jersey with comprehensive security systems for the past 23 years.  We know one of the best ways to halt an intruder is immediate detection that triggers the alarm system.  Motion detectors do just that.  When they detect motion they communicate with the central alarm panel triggering an alarm, ultimately notifying your monitoring service of a disturbance; and before you know it help is on the way.

What are the different types of detectors?  In general there are two types of motion detectors, passive and active.  Within those two categories there are different detector technologies.  Passive detectors sense energy changes within a specific boundary whereas active detectors emit energy to detect motion.

Passive infrared (PIR) is a common technology that detects heat.  If there is disparity between the temperature of the protected area and an obstructive object (intruder) the sensors will be tripped and an alarm will be triggered.  This technology is not immune to triggering false alarms especially if automatic temperature compensation is not employed.  A PIR detector should have automatic temperature compensation to help stabilize the detector in variant temperature conditions.

Microwave (MW) is an active detector that emits microwave pulses and reads the reflection of a moving object.  This type of detector can cover a larger area than a PIR but it can be susceptible to electrical interference.  MW detectors do not recognize the boundaries of walls so they can trigger false alarms set off by random exterior motion.

Then there is Dual Technology detectors which employ a combination of active and passive sensors.  This could mean the combination of PIR and MW technology.  These types of detectors are less likely to set off false alarms as both types of sensors would have to be tripped in order for an alarm to be triggered.  However, that doesn’t mean these detectors are infallible.

Prior to the creation of PIR and MW detectors, motion detectors were not held in the highest regards by system integrators and end-users alike due to their high false alarm rates.  Before PIR and MW there was ultrasonics and photoelectric beams.  Ultrasonic detectors would send out high frequency tones and then interpret the reflections for any disruptions.  Photoelectric beams would send a light beam to a receiver that if interrupted would initiate the alarm sequence (picturing that heist scenario?).  These types of detectors were particularly susceptible to unpredictable movements as they didn’t have the technology to discriminate accurately.  While these motion detectors are not as widely used today they are by no means obsolete.

As technology progresses and the notion of wired installations becomes less and less appealing, wireless systems are taking off.  It’s no different with motion detectors.  Most can be installed wirelessly making their applications less laborious and diverse.  Many security system components have been developed to include interior motion sensors as well, like surveillance equipment and access controls.  For pet owners, there are motions detectors that can be setup to ignore regular motion from pets of a certain size.  Proper installation is crucial to the effectiveness of a motion detector therefore it should be done by a licensed professional.

Comprehensive security systems are what protect your home and business from external and internal threats.  It’s important to consider motion detectors as part of a comprehensive system.  They provide a layer of security that can’t be duplicated, sensing an intruder at the first sign of a break-in.  As licensed security system integrators, our team at Perfect Connections, Inc. has been providing comprehensive security solutions to businesses and homes throughout northern and central New Jersey since 1992.  We help protect what is most important and give you a peace of mind you can’t get from anything else.

If you live or run a business in Central or Northern New Jersey and would like information on any of the topics discussed above, please call 800-369-3962 or simply CLICK HERE.

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Healthcare Climate and Security

May 7, 2015 By Leave a Comment

Healthcare-NEC Corp of AmericaHealthcare facilities pose a unique security situation.  By nature they hold a lot of risk other organizations don’t necessarily have to deal with.  Most healthcare facilities are open to the public and provide care for a vast array of people on a daily basis.  Many facilities also house expensive and often sought after narcotics or medications.  Also, recent changes to healthcare policies are having an effect on everyday operations and their implications may not be fully realized yet.  These factors combined with the unpredictability of patient and public behavior make healthcare facilities particularly sensitive environments that require special attention when it comes to security.

As licensed security system integrators our team at Perfect Connections, Inc. understands the changing healthcare climate is producing security risks that need to be addressed.  We have been providing comprehensive security system solutions to facilities throughout northern and central New Jersey since 1992.  Protecting the integrity of any healthcare facility is crucial to the safety of not only its patients and the general public, but medical staff as well.

Unfortunately, healthcare facilities are no strangers to criminal activity.  The 2012 Crime and Security Trends Survey, based on responses from 208 healthcare organizations across the United States, showed that incidents of crime at healthcare facilities are on the rise.  In just two years from 2010 to 2012 these incidents rose 37% from a reported 15,000 to more than 20,500.  Keep in mind these were reported events.  The US Department of Justice estimates that at least half of the crimes committed go unreported.  A reason organizations fail to report disturbances is at least partially due to the fact that they don’t want to look bad in the public eye and potentially lose patronage.

There are many contributing factors to the rise in criminal incidents at healthcare facilities.  For one, many facilities are open to the public 24 hours a day, 7 days a week which can leave them vulnerable.  Outside disputes sometimes spill into the healthcare environment causing disturbances and putting staff and patients at risk.  Many facilities house pharmaceuticals which can attract substance abusers and drug dealers, increasing the risk of narcotic theft and violence.  Another security issue facilities face is when their real estate expands.  When healthcare organizations acquire new facilities it can be difficult to create consistency in mitigating risks and instituting security protocols, especially across sprawling campuses.

The Affordable Care Act (ACA also known as “Obamacare”) poses a not so obvious concern when it comes to healthcare security.  How can a healthcare policy affect security you ask?  According to James Barbour, Market Research Analyst on the Kratos PSS Marketing Team, the ACA will undoubtedly have implications on healthcare budgets.  He says, “Hospitals will guard their budgets cautiously, and security—traditionally viewed as a cost center—will feel the pinch.”  Experts also estimate a rise in patient volume due to more people being insured.  This has the potential to overwhelm facilities that are already stretched too thin due to budget cuts.  The repercussions of the ACA have not been fully realized in general, however security integrators and healthcare professionals should be thinking about ways to effectively and economically manage the risks associated with the healthcare environment.

Often times a healthcare facility will employ physical security guards to help ensure the safety of their staff and patients.  However, in the changing economy and in light of policy changes we know security may be faced with spending challenges.  Security guards may be on the chopping block when it comes to budget costs, so how can facilities make up for the lack of physical security?  Implement comprehensive security systems that include access controls, surveillance, monitoring and notification systems, and lockdown capabilities.

Access control systems can help limit who can gain entry to specific areas of your facility.  This would help in sensitive areas, like pharmaceutical storage and data centers.  According to Joe Liguori, president of the Board of Directors Security-Net, “healthcare facilities are finding that there is a long-term cost savings by implementing access control for storage and supply closets, for example, eliminating the need to change locks and replace lost or stolen keys.”  Access control can also help decrease or eliminate theft.  By using different methods like card readers, fobs, or sometimes biometrics credentials are harder to duplicate or steal making it easier for medical staff to focus on what is most important, their patients.

In addition to access control, surveillance plays a key role in crime prevention and overall safety.  Security cameras allow an organization to have eyes across their entire facility including areas that often go unprotected like parking lots/garages.  Having a monitored security system, especially in regards to surveillance, helps alert the proper authorities faster in an emergency.  In tandem with a monitoring service, a mass notification system can notify the right personnel in an emergency or dangerous situation as it is occurring.  Being notified of an event as it happens would allow for immediate action and hopefully prevent further damage.  This is where lockdown capabilities would be beneficial as well.  All it would take is the touch of a single button from a facility member, and part or all of a building could be shut down.  This is a particularly beneficial feature that can keep a perpetrator out of certain areas in high risk scenarios.  Fortunately, lockdown capabilities can sometimes be easily integrated with existing access control features.

While crime statistics can seem daunting, it’s important to remember that many, if not most, healthcare facilities are generally considered safe.  However, as a healthcare professional or facilities manager it behooves one to consider the risks specific to their organization and how they can be mitigated.  As security system integrators, our licensed team at Perfect Connections, Inc. has been providing comprehensive security solutions to healthcare facilities throughout northern and central New Jersey for the past 23 years.  Just like your patients, we know that no two facilities are exactly the same and that it takes an individualized approach to solve specific needs.

If you live or run a healthcare facility in Central or Northern New Jersey and would like information on any of the topics discussed above, please call 800-369-3962 or simply CLICK HERE.

Image Credit: Image by NEC Corporation of America-Flickr-Creative Commons

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What Makes A Security System A System?

April 30, 2015 By Leave a Comment

CCTV-Wikipedia ImageIn an unpredictable world, one thing is certain, we all want to protect what’s ours.  Whether you’re a business owner or a homeowner, you want to keep safe that which you’ve worked so hard for.  One of the most effective ways to do that is to install a security system.  Well, what exactly is a security system and what makes it a system? Security can be defined as, “the state of being protected or safe from harm,” and system can be defined as, “a group of related parts that move or work together.”  A security system is an assemblage of equipment that helps prevent imminent danger or damage.

As a licensed security systems provider, our team at Perfect Connections, Inc. has been helping protect homes and businesses throughout northern and central New Jersey since 1992.  We believe that a security system should not only be a group of working parts, but that it should be comprehensive.  Comprehensive can be defined as, “complete; including all or nearly all elements or aspects of something.”  After decades of installing security equipment we’ve found that a truly comprehensive security system should include some form of access control, fire and burglar alarms, surveillance, and a monitoring service.

Access control is the means by which you limit admission to a specific point of entry.  It’s essentially your first line of defense against unauthorized entrants.  Probably the most conventional form of access control is a standard lock and key.  Today, the lock and key method is either being eliminated or used as a backup to more technologically advanced controls.  Traditional keys when lost or stolen can be easily replicated whereas using readers, fobs (tokens), and sometimes biometrics in combination with a password are more concrete and less susceptible to duplication.

Card and proximity readers are typically placed next to a point of entry and a fob or card that is programmed with the appropriate credentials is used.  The card or fob is either tapped or swiped on or near the reader to gain access. The benefit to using a swipe card or fob is if they are lost or stolen they can be deactivated in the operating system whereas you can’t deactivate a physical key unless you change out the entire lock.  Biometrics, which uses physical credentials like a fingerprint, is similar in the sense that access information isn’t as easily stolen or duplicated.  This type of access control isn’t as widely used today because they tend to be more complex and costly.  However, as technology progresses we may see a rise in biometric applications.

Fire and burglar alarms are critical alerts in potentially life-threatening situations.  Fire and burglary can strike at any given time without warning, wreaking havoc on your business or home.  With burglary occurring every 14.6 seconds and national fire departments responding to an estimated 1,240,000 fires a year (2013), it’s critical to the safety and security of any home or business to implement preventative measures.  Physical structural damage and property loss incurred by a fire or burglary is only part of the aftermath, the emotional and psychological damage is even harder to repair.

In conjunction with burglar alarms and access control, surveillance is essential.  When installed correctly surveillance equipment is not only a helpful crime deterrent, but a useful tool in solving crime.  In the wake of IP (Internet Protocol) and wireless technology, surveillance equipment is no longer limited to hardwired installations.  This increases scalability, flexibility, and ease of installation.  It also helps reduce the cost of installation by not having to pull as much cabling through walls.  Another benefit to having a surveillance system is the potential capability to access footage remotely.  With a plethora of mobile apps at your disposal, you can access your surveillance system to see what is going on at your facility or home when you can’t be there.  Being able to remotely access your security cameras adds a layer of monitoring and convenience that, up until recently, wasn’t widely used or available.

Lastly to complete the effectiveness of a security system you should have an alarm monitoring service.  Without a monitoring service who is going to respond to an active alarm?  If you’re lucky someone nearby will call the authorities, that’s assuming someone is actually near your facility or residence when the alarm goes off.  An alarm monitor can help save you, your family, or your business from potential disaster by decreasing the response time from local authorities and emergency responders.  When an alarm is triggered the monitoring station is instantly notified; they typically try to contact you first, and if they don’t get a response within a given amount of time authorities and emergency crews are dispatched.  This is a particularly beneficial service in the event that you’re out of town or unable to respond in an emergency.  Having an alarm monitoring service can mean the difference between catastrophe and a manageable situation.

A security system is so much more than the equipment that comprises it.  It helps provide protection and life safety in a volatile world. Remember, a system is only as effective as the parts that comprise it.  For a security system to be comprehensive it should include fire and burglar alarms, access control, surveillance, and a monitoring service, at least.  As a security systems expert, Perfect Connections, Inc. has been providing comprehensive security solutions to homes and businesses in northern and central New Jersey for the past 23 years.  We understand the importance of mitigating the unpredictable and what it takes to do so.

If you live or run a business in Central or Northern New Jersey and would like information on any of the topics discussed above, please call 800-369-3962 or simply CLICK HERE.

Image Credit: Image by KRoock74-Google-Creative Commons

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What Does Wide Dynamic Range Mean in Surveillance?

April 28, 2015 By Leave a Comment

When it comes to surveillance cameras, visibility is key.  Some of the obstacles surrounding a camera’s capability to retain clear images such as lighting, camera installation, and type of camera are somewhat within our control, others are not.  Uncontrollable issues of extreme brightness, like light produced from headlights and the sun, or extreme darkness are not necessarily easily overcome.  However, as with anything, technological progression helps change these harrowing limitations.  As industry professionals our team at Perfect Connections, Inc. has been providing security system solutions, including surveillance, to organizations throughout northern and central New Jersey for the past 23 years.  We’ve seen the impact changing technology has on the equipment we install and how it can be beneficial to our customers.

Surveillance systems are in the midst of a transition from using conventional analog equipment to IP (Internet Protocol).  Why? For one, image quality.  The tricky thing with IP cameras is not all are created equal.  There isn’t necessarily a defined industry standard that is accepted by all integrators and camera manufacturers when it comes to “best” image quality.  For example some might argue that the higher the megapixel count the better, but it doesn’t necessarily guarantee a better image.  At least with HD (high definition) cameras there are standards manufacturers must comply with in order to be considered HD.

Aside from pixel count, an IP camera’s display threshold in extreme conditions is critical, but limited.  This limit, specifically when referring to extreme brightness or darkness, is typically known as “dynamic range.”  Wide dynamic range (WDR), “allows cameras to capture much more detail in scenes where there are varying levels of light, much like the way the human eye ‘processes’ these types of scenes.”  You know the feeling of widening your eyes in the dark to try to see clearer because you’re eyes haven’t quite adjusted yet?  It’s sort of the same idea with WDR cameras and how they adapt in both light and dark conditions.  However, their adjustments aren’t a physical strain and transitions are typically quicker than ours.

WDR footageThe images above show the difference between a parking garage being monitored by a camera with no WDR or WDR turned off on the left, and on the right the same area monitored by a camera with WDR enabled.  The difference is clear as day.  Why do they differ so much?  The camera with the WDR enabled has two internal Charge-Coupled Devices (CCD).  The two devices, or sensors, scan an image at different speeds, one low and one high, the image processor then combines the separate images producing a clearer, more balanced picture with better contrast and lighting.  This process happens quickly enough to produce a stream of clear recorded footage.  There are many different manufacturers that produce these WDR cameras in the market today, and not all of them use the same type of sensor and image processing combinations.  The best way to ensure you are getting the best camera for your specific application is to hire a licensed security systems integrator who is educated in which camera specifications will work best in variant conditions.

WDR technology, like anything else, is not perfect.  Depending on the camera manufacturer, you could end up with a camera that takes up to 15 seconds to adjust with varying light levels.  That doesn’t sound like that long, but it could mean the difference between catching a perpetrator and them getting away.  Another issue you might run into are cameras that don’t have the ability to turn WDR settings on and off automatically.  Without the automation the transition becomes the responsibility of someone on site, which can be time consuming and ineffective in a time sensitive situation.  This is why it is vital to consult a professional security systems integrator who is educated in the differences between product specifications and their appropriate applications.

The clarity of recorded video footage is crucial to the security of any organization.  As a business owner you don’t want to be left wondering why your recordings are grainy, washed out, or so dark they become unusable.  No one can control the external factors that affect an organization, but you can be prepared for them by taking the proper precautions.  Licensed system integrators are there to help.  Our team at Perfect Connections, Inc. has been providing comprehensive security system solutions to businesses throughout northern and central New Jersey since 1992.  We recognize the importance of utilizing quality security products that not only perform well but perform to their intended specifications.

If you live or run a business in Central or Northern New Jersey and would like information on any of the topics discussed above, please call 800-369-3962 or simply CLICK HERE.

Image Credit: Image by IQinVision-Google-Creative Commons

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