Should Surveillance Systems Share A Network With Office Computers?

Network-Norlando PobreWhether you are installing a new surveillance system or changing an existing one you need to consider the type of system and the operating implications associated with it.  The desire for advanced image quality, video analytics, ease of integration, and remote access has ushered in the era of IP (Internet Protocol) surveillance systems.  IP surveillance systems have opened the door to a more integrated security system and they provide increased scalability which is important to company growth and future adaptation.  This type of surveillance system typically relies on an internet network, and as they say “therein lies the rub.”

Should your surveillance system operate on the same internet network as your office computers?  The answer is not a simple yes or no.  The short answer being it certainly is a viable option, but it could depend on the size and type of business you run.  It’s also possible to set up an IP surveillance system on its own network but it may not be cost effective or necessary.  For these reasons it is imperative to consult a licensed security system professional when altering or adding a surveillance system.

When it comes to a company’s network there seems to be some trepidation about how and what devices can and should be allowed on it.  It’s understandable, a company’s network is often a basis for its everyday functions, but where does the worry come from?  A lot of it usually has to do with a communication gap between security integrators and IT professionals or end users.  At Perfect Connections, Inc. our licensed experts are able to provide clear and understandable information about the surveillance equipment we implement and how it will affect your company’s network.  We have been providing comprehensive security system solutions to businesses throughout northern and central New Jersey since 1992.  Our team has witnessed and been a part of the migration from mainly analog surveillance to IP.

Let’s discover the common concerns about network devices and how they can be dissolved, but first we’ll review some quick terminology when talking about networks.  LAN, MAN, and WAN are three basic types of networks you’ll likely hear about from integrators and IT professionals.  Local area networks (LANs) are typically found at most small to medium sized businesses as they cover a smaller more specific area.  In all likelihood your company operates on a LAN network.  Metropolitan area networks (MANs) cover a larger area and are usually present in cities and across large campuses.  Wide Area Networks (WANs) provide the most coverage, anything from expansive distances to the whole world.  According to Fredrik Nilsson, general manager for Axis Communications in North America, WANs are often comprised of multiple smaller networks including LANs and MANs.

All networks are comprised of some sort of cabling and equipment such as switches, servers, and hubs.  The most popular type of network configuration used with LANs is called star.  A star configuration allows all network devices to be connected to a central point where if one device crashes the rest will remain in operation.  However, redundancies are typically incorporated to account for the possibility of a central station crash.

Now that terminology is out of the way, what are some of the major concerns one might have when adding surveillance equipment to a company network?  One of the most common is bandwidth consumption.  This often stems from companies that have had to deal with employees streaming or downloading videos via company networks which eats into the available bandwidth.  According to James Marcella, director of technical services for Axis Communications, IP surveillance equipment is wrongly accused when it comes to bandwidth consumption.  He says most IP cameras today can be customized to fit a company’s network and storage guidelines.  To help limit their consumption surveillance can be setup on a Virtual LANs (VLANs) which Marcella says, “prevents video traffic from grabbing the lion’s share of bandwidth.”

Then there’s the ever-present question, “what about hacking?”  In our world where virtually everything is connected through the IoT (Internet of Things), it’s hard not to worry about who can access private information and how that information is being protected.  Having surveillance equipment on the same network as your company computers may seem scary, but in reality, more oft than not, there are procedures in place to prevent hacker access.

When it comes to adding network devices and keeping the network safe authentication protocol and data encryption are key.  According to Marcella authentication protocol protects the network at the physical port level.  If someone were to unplug a network camera and try to plug in their own device, all “traffic” to that port’s switch would automatically be shut down as the foreign device wouldn’t have the proper authorization.  Data encryption is essentially creating a password to your network whether it’s wired or wireless.  This prevents someone from getting into your network or freeloading on your company’s internet.  Encryptions can be highly effective as long as they are not something obvious or easily guessed.

Lastly, network storage is a top concern.  This is often directly linked to bandwidth consumption concerns.  Due to high image quality of IP camera recordings it’s not uncommon for businesses to store video footage for longer periods of time.  Fortunately, with IP surveillance systems you don’t necessarily have to store recordings directly on the network.  For smaller installations there is the option to utilize in-camera storage through internal SD cards (Secure Digital Cards).  Network Attached Storage (NAS) devices and cloud-based systems are other viable options.  In order to determine which method is best for your company an evaluation of camera quantity and storage needs should be conducted.

Whether you are adding a new surveillance system or updating an existing one it’s imperative to consider the impact it will have on your company’s network, if any at all.  Always consult a licensed security system professional as they can help guide you or your IT department through the process from initial assessment to final installation.  Our team at Perfect Connections, Inc. has been providing comprehensive security solutions to businesses throughout northern and central New Jersey for the past 23 years.  We can help break down the communication barrier that sometimes creates apprehension when installing network devices.

If you live or run a business in Central or Northern New Jersey and would like information on any of the topics discussed above, please call 800-369-3962 or simply CLICK HERE.

Image Credit: Image by Norlando Pobre-Flickr-Creative Commons

What Is Remote Monitoring?

laptop monitor-Intel Free PressWhen you picture a surveillance monitoring station what do you see?  Is it a half awake guard staring blankly at multiple monitors?  If that’s the case you can scratch that image from your mind.  The future of monitoring services is quickly shifting and adapting to our society’s need for streamlined and efficient processes.  As surveillance systems migrate from analog to IP with megapixel network cameras, and our world becomes more and more connected through the IoT (Internet of Things), the desire to access and monitor footage from anywhere increases.  This is where the idea of remote monitoring comes into play.

Being able to remotely monitor surveillance footage from virtually anywhere is a convenience that, up until recently, hasn’t been a pervasive security feature.  It differs from alarm monitoring in the sense that a service representative isn’t necessarily waiting around for an alarm to go off, instead they are actively watching live recordings to catch potential disasters before they happen.  In the past a company would typically hire people to monitor cameras on site, which isn’t always the most economical or effective method.  Today, companies are using off-site monitoring services that have the ability to keep watch over multiple facilities 24/7.  In conjunction with that, business owners have the ability to download apps that allow them to access their surveillance footage at their convenience via a mobile device.

At Perfect Connections, Inc. our experts typically recommend a monitoring service as part of a comprehensive security system to help ensure its effectiveness.  Our team of licensed technicians have been providing security solutions to businesses throughout northern and central New Jersey for that past 23 years.  The technological climate is ever changing and we always do our best to stay on top of relevant trends that will benefit our customers.

Remote monitoring allows an individual or group of users to access surveillance footage through a secured network from virtually anywhere via a smartphone, tablet, computer, or mobile device.  Why is this beneficial?  It can help cut down, or eliminate entirely, the need to have an on-site staff staring at monitors, how effective can that be anyway?  According to Doug Marman, CTO of VideoIQ Inc. and founder of Remote Guarding Alliance, “…humans monitoring video screens grow fatigued to the point of ineffectiveness after only 20 minutes…”  Marman argues that the traditional method of monitoring surveillance is at best a practice in “hindsight” strategy.  Meaning by the time a reaction is made the damage is done or the perpetrator has already escaped.

Marman’s system of remote monitoring using a combination of video analytics and audio over IP, or voice over IP (VOIP), decreases response time and increases the ability to monitor a large quantity of cameras at once.  And in contrast to human attention span, video analytics are “100 percent vigilant.”  Marman illustrates the ability to interact with intruders instantly via audio over IP, citing how quick they are to abandon their criminal attempt when someone is calling them out over a speaker on site.  While audio interaction is an intriguing feature that allows for a virtual presence at all times, it may not be necessary depending on your type of business and your security needs.  What matters most is the ability to react instantly, reduce any lag time in response, and prevent false alarms as they typically result in fines and wasted essential resources.

With response time being one of the top benefits of remote monitoring it can also reduce overall monitoring costs, increase scalability options, and send notifications via e-mail or other media.  While the benefits of a remote monitoring system may eliminate the need to hire on-site staff, it doesn’t necessarily mean you should rely solely on self-monitoring.  If you were to take on the task of monitoring everything yourself, your business could be at risk.  Imagine you’re monitoring from a smartphone, it runs out of battery and you don’t have your charger handy.  What if you misplace your smartphone and miss an important notification?  Think about logistics too, as a business owner even you need to get sleep, you can’t be vigilant 24/7.

Having the ability to self-monitor should be looked at as an added layer of security, not your only means of protection.  According to Jerry Cordasco, vice president of operations for G4S Video Monitoring Support and Data Center, “A better choice for remote video surveillance is the use of a professional monitoring facility.”  Having a remote monitoring service provides a virtual presence 24/7 that can access real time footage and initiate the appropriate response immediately.

Security systems can be an effective crime fighters, but what good are they if an alarms goes off and no one is notified or made aware?  What good is a surveillance system that no one is monitoring?  You might get lucky and capture a license plate number that could eventually lead you to the perpetrator after the fact, but by that point the damage has been done.  The goal of a remote monitoring service is to provide timely and accurate responses to disturbances on site.

As a security systems provider, our team at Perfect Connections, Inc. understands the importance of immediate action.  Mere seconds can be the difference between prevention and disaster.  We have been providing comprehensive security system solutions, which include monitoring services, to facilities throughout northern and central New Jersey since 1992.  Every business has different security risks that is why we tailor our solutions to fit your specific needs.

If you live or run a business in Central or Northern New Jersey and would like information on any of the topics discussed above, please call 800-369-3962 or simply CLICK HERE.

Image Credit: Image by Intel Free Press-Flickr-Creative Commons

How to Secure a Parking Garage

Parking Garage-David HilowitzThere are many architectural components to a business facility sometimes that includes a parking lot or garage.  Whether it is attached or detached, near or far from the main building it can be a convenient asset to any business.  It’s likely the place where you and your employees park in the morning and leave in the evening.  At some point in your life, whether you were at work or another establishment, you’ve probably had an uneasy feeling walking to your car.  But why?  Perhaps it had something to do with a perceived lack of security.

A parking lot or garage can often go overlooked when it comes to the security of an organization as it is not necessarily looked at as an actual part of the main building.  Often times organizations focus on protecting the areas people spend most of their time in, their office or interior work destination.  Sometimes a parking lot or garage isn’t even owned by the business it serves but rather an outside property manager.  However, parking destinations can often be high risk areas especially at night.  As a licensed security systems company our experts at Perfect Connections, Inc. assess the security risks of an organization as a whole.  We have been offering comprehensive security solutions to businesses throughout northern and central New Jersey for the past 23 years.  We understand not every business or location is the same, and with different locations comes different security risks.  Our team helps minimize risk by offering tailored security system solutions.

The risks associated with an unprotected parking lot or garage can be mitigated once brought to light.  Speaking of light, it is one of the most important safety factors in parking lots and garages.  As you’ve probably experienced at one point or another not all parking areas have adequate lighting, thus creating dark corners and easy hiding spots for potential criminals.  According to James Marcella, Director of Technical Services for Axis Communications, “The most effective deterrent to criminal activity is a well-lit area, because not only does it increase the ability for natural surveillance, it also improves the quality of recorded images from security cameras.”

Not only is it imperative for patrons to be able to see, but if something were to happen it’s crucial that security cameras record useable footage.  Lighting and surveillance tend to go hand-in-hand.  This means installing light fixtures that will provide ample illumination and an adequate CRI (Color Rendition Index) rating.  CRI ratings quantify the precision a light source has when it comes to reproducing color.  One of the best and overall cost effective options is LED (Light Emitting Diode) lighting.

While lighting is paramount, surveillance is key when it comes to catching criminal behavior, especially in parking lots and garages.  In our current technological environment surveillance cameras and equipment are becoming more efficient and advanced.  For instance, garage and parking lot environments are not exactly the cleanest or protected areas, therefore surveillance equipment has to be able to withstand harsher elements.

Fortunately there are cameras built specifically for such vulnerable settings.  Vandal-resistant cameras happen to be a surveillance solution in volatile areas, providing protection from both human and environmental elements.  They typically come sealed from dust and moisture right out of the box making them durable and increasing their longevity.  This helps cut down on long term costs of repairs or replacements.

Aside from being durable, ease of integration is becoming a pervasive quality in cameras and security equipment.  Today, end-users are starting to migrate from analog camera systems to IP (Internet Protocol) for their image quality, coverage, and scalability.  This opens the door to whole system integration where a garage surveillance system can be on the same network as the business it services, or at least that’s the idea.  With IP and cloud-based surveillance systems becoming more ubiquitous, clearer images and video analytics are sure to play an important role in the security of any infrastructure, including parking lots and garages.  It would help cut down on the need for physical monitoring services as well provide a platform for remote access via a mobile device or computer.

When enhancing the safety of your parking lot or garage it’s important to consider landscaping, signage, cashier booths and pay stations, and alert systems for the patrons.  Landscaping around a garage or lot should be well kept and vegetation should be trimmed low to maintain a clear line of sight.  There should be clear signage that improves way-finding and some that indicates the area is under surveillance.  Sometimes seeing signage is enough to deter criminal activity.  Cashier booths and pay stations are crime targets for obvious reasons, therefore they should be well-lit and have adequate surveillance coverage.  Alert systems can be a helpful added security feature that would notify patrons by text message of any issues or disturbances while they are away.

Whether you are the owner of a parking lot/garage or a patron it is critical to ensure its security.  It’s not just about being vigilant of your property, it’s about protecting you, your employees, and your patrons.  As every location has different risks you should always call on a licensed security systems professional to perform an in-person security assessment.  Our team at Perfect Connections, Inc. has been providing comprehensive security solutions to businesses throughout northern and central New Jersey since 1992.  Our team is skilled at providing custom solutions tailored specifically to your needs.  We appreciate the complexities involved in protecting an organization as a whole.

If you live or run a business in Central or Northern New Jersey and would like information on any of the topics discussed above, please call 800-369-3962 or simply CLICK HERE.

Image Credit: Image by David Hilowitz-Flickr-Creative Commons

Can My Cameras See In The Dark?

West Midlands Police-Infrared FootageNot all surveillance cameras are created equally.  It may seem as simple as selecting a surveillance camera and popping it into place, but what about the external factors that affect the quality of recorded images?  One of the top concerns for industry professionals and end-users alike is a cameras ability to function in the dark or varied light conditions.  Whether you’re using interior or external cameras, their ability to function under varied light conditions is paramount.  Our experts at Perfect Connections, Inc. understand the importance of a surveillance system that doesn’t quit when the sun goes down.  We are a licensed security systems company that has been providing comprehensive security solutions to businesses throughout northern and central New Jersey for the past 23 years.

What challenges do different lighting conditions pose to surveillance cameras?  The most obvious is the absence or lack of light.  Unless your cameras are True Day Night it is likely that they will not be able to pick up fine details in the lack of light.  Another common issue is the effect of light glare.  Problematic glare can come from car headlights to poorly placed exterior lighting fixtures.  Glare will disrupt the sensors in the video camera and the recorded footage can be rendered useless.  It is important to take lighting conditions into consideration when choosing and installing cameras as it will impact the overall effectiveness of your system.  What good is a camera that captures grainy unclear images or blanks out for seconds at a time?

Fortunately there have been vast improvements in the surveillance industry that are changing the game when it comes to light adaptation capabilities.  According to Greg Peratt, Senior Director of the Panasonic Video Solutions Integration Team, there are IP (Internet Protocol) cameras that can capture detailed footage in lighting less than .01 lux illumination.  Lux illumination is the metric measurement for how much light falls on an object.  A measurement of 1 lux, “equals the amount of light that falls on a one-square-meter surface that is one meter away from a single candle.”  Therefore a camera that can capture detailed images in less than .01 lux illumination is not only impressive, it’s advantageous.

Another helpful advancement in the case of low or varied light is the Infrared Cut-Filter Mechanism (IRCF).  This filter is automatically lifted or lowered in front of the camera’s sensor depending on the light levels.  The IRCF helps block out disruptive infrared light that can come from sunlight or certain lighting fixtures and it ultimately improves the camera’s low-light performance.  When light levels are low-typically at night-is when the filter is automatically lifted from in front of the sensor.  Cameras that have this feature are considered to have True Day Night capabilities.

The only hitch with this technology is color is often distorted or lost completely.  However, the camera is still able to capture a clear black and white image and according to Steve Carney it captures an image, “…that is not only vastly more usable but also cleaner without chroma noise.”  Carney points out another differentiator between True Day Night cameras and the impersonators is what happens when the IRCF is lifted or removed.  In a True Day Night camera a piece of “dummy” glass will take the place of the IRCF in order to maintain focus and, “minimize the spectral offset between visible and IR light.”  In other cameras the ability to remove such a filter doesn’t exist, therefore the full spectrum of visible and infrared light cannot be taken advantage of.

Other features to look for when considering Day Night cameras are the shutter speeds and any tinting on the camera housing.  Varying shutter speeds affect the amount of the light that is able to be captured.  The slower the shutter, the more light is captured which isn’t always better.  Often times a camera will come with a domed or “bubble” exterior housing.  These “bubbles” can sometimes be tinted.  Depending on your application you may or may not need tinting; sometimes the tint can have an adverse effect by decreasing visibility and obstructing image clarity.

Whether you are replacing older interior/exterior cameras or installing new, your best solution is to call on the experts.  Every business and facility is different which means each will have different requirements when it comes to day/nighttime surveillance.  Having a licensed security professional do an in person assessment of your facility will help determine what type of camera should be implemented and where.  Our team of licensed professionals at Perfect Connections, Inc. has been providing comprehensive security solutions to businesses and facilities throughout northern and central New Jersey since 1992.  We believe in personalized service that tailors solutions to your individualized needs.

If you live or run a business in Central or Northern New Jersey and would like information on any of the topics discussed above, please call 800-369-3962 or simply CLICK HERE.

Image Credit: Image by West Midlands Police-Flickr-Creative Commons

Why Custom Is Best

Installing a security sy9677247879_a39e3e702c_zstem can be one of the best ways to protect your business from unpredictable threats like fires and burglars.  Did you know that not all systems are the same?  That’s right there really isn’t a “one size fits all” solution when it comes to securing your workplace, nor should there be.  Why?  Because no two businesses are exactly the same.  Therefore, doesn’t it make sense that a security system should be tailored to a facility’s individual needs?  A healthcare facility wouldn’t have all the same security needs as a retail store, right?  Right.  So how do you go about finding the right system for your business?  Your best option is to hire a licensed professional in the security system field who has extensive knowledge and experience.  At Perfect Connections, Inc. our team has been customizing security system solutions for businesses throughout northern and central New Jersey for the past 23 years.  We understand your business is unique and requires personal attention versus a one-stop solution.

As every home is different and each family has different security needs, the same is true for every business.  There are many factors that go into creating the right system for your facility.  For example the location and demographics, local fire codes and regulations, facility size and type, building/facility access, number of employees, local restrictions, and more.  A business in the middle of a city is going to need a different security system than one located in an industrial park in the suburbs.  This is why it is vital to have a security systems expert do an in person assessment of your facility’s needs before pricing becomes part of the equation.  Don’t fall for the security system company that says they can give you a quote without ever having stepped foot in your facility.

What are the main ingredients for a security system?  At Perfect Connections, Inc. it is our belief that any comprehensive security system includes fire alarms, burglar alarms, access control, surveillance, a monitoring service, and carbon monoxide and smoke detectors.  There are variations on how some of these components are installed and what products are used.  For example there are many different forms of access control.  Access control can be anything from biometrics-which typically analyzes physical human traits like a fingerprint-to smart card readers that require a swipe or tap of a programmed card or fob.

Again, the type of access control that would suit your business best, really depends on what your specific needs are.  Maybe you run a healthcare facility where only certain employees are allowed to access medication supply rooms.  Maybe the best solution in that situation is issuing swipe cards to those specific individuals, or maybe a coded lock would work better.  These are the types of things you want to discuss with your security systems expert.  They will be able to advise you on what system would work best.

Monitoring your alarm system can be varied as well.  While it’s pretty standard to sign a contract with a monitoring service, there is the option to self-monitor as well.  Self-monitoring works by allowing you to access your security system via a smartphone or mobile device.  This type of monitoring could be set up to alert you directly if there is any activity detected at your facility.  The disadvantage to a solely self-monitored system is a slower reaction time and having to constantly be vigilant.  Imagine you don’t have your phone on you and an alarm is triggered at your facility, who’s going to contact the local authorities?  Fortunately, with a monitoring service you don’t have to worry about reaction time because someone is constantly keeping watch.  Even if you opt for a monitoring service often times you can still have the ability to self-monitor at your convenience.  The combination of both gives you the advantage of not having to worry about checking in constantly and the convenience of doing so when you need/want it.

Surveillance is a key component to protecting any business.  How surveillance equipment is set up will vary business to business.  Some facilities may require more or less coverage than others.  Some businesses may be at a higher risk for crime or theft than others as well.  For example Plato’s Closet in Des Moines, IA is susceptible to shrinkage due to clothing, shoe, and accessory theft.  This particular location of Plato’s Closet had a shrink rate of a little over 1 percent, but after they installed 19 IP (Internet Protocol) cameras that rate fell to .8 percent.  The quantity, type, and location of surveillance cameras will depend on an individual business’s needs.

Whether you run a recycling, retail, or healthcare facility protecting your business is a top priority that shouldn’t be left to just anyone.  You need a licensed security systems expert who will assess the risks associated with your business and customize an appropriate solution.  Our team of licensed professionals at Perfect Connections, Inc. understands you’ve worked hard for what you have and we want to help you keep it secure.  We have been providing customized security system solutions to businesses throughout northern and central New Jersey since 1992 helping you connect and protect what matters most.

If you live or run a business in Central or Northern New Jersey and would like information on any of the topics discussed above, please call 800-369-3962 or simply CLICK HERE.

Image Credit: Image by Nuclear Regulatory Commission’s photostream-Flickr-Creative Commons

How Can You Tell Which Facility Is Best?

Elderly-Sima DimitricAssisted living facilities are a way our aging community can be cared for and maintain a sense of independence.  As a caregiver you can never be too careful or particular when searching for geriatric care for a loved one.  They’re your family and you want them to be cared for as well as they cared for you.  That begs the question how do you know that the facility you’re looking at is the right one for your loved one?

There are many factors to consider when searching for a facility including the health and mental state of your loved one.  Knowing what type of care they will need is important and will help narrow the scope.  A critical feature that you should always be looking for is the security.  How does the facility protect its residents?  What security features are in place to ensure their safety?  As a leading security system provider our team at Perfect Connections, Inc. has been providing comprehensive security systems to healthcare facilities throughout northern and central New Jersey for the past 23 years.  We understand how important safety and security is to not only the facility but families as well.

What to look for

The physical structure, layout, and interior design of a facility can say a lot.  Any new facility will likely be built with ADA (Americans with Disabilities Act) design standards in mind.  For example, this means bathrooms will accommodate wheelchairs and walkers.  It’s the older facilities that you’ll want to tour thoroughly to be sure they’ve either made renovations or accommodations for wheelchair bound and handicapped individuals.  This is extremely important for people with limited mobility, you want to be sure they’ll be able to get around with minimal struggle.  Keep an eye out for aesthetic details that could pose a risk like area rugs, high-pile carpeting, outdated and potentially dangerous flooring as these features can increase the chances of slipping or falling.

Is there a check-in desk? This is an important security feature that will help protect residents because it will prevent random visitors from entering unnoticed.  Visitors and guests should be required to sign-in with photo identification to help prevent unauthorized entrance.  Without a check-in/sign-in desk or area anyone could just wander in or out leaving the facility, staff, and residents at risk.  Having a designated area will act as an added form of access control for the facility.

Does the facility have a surveillance system?  Surveillance is a key component to any security system.  It would help monitor residents, staff, and visitors.  Surveillance equipment can be particularly helpful in the case of elderly abuse or missing/wandering residents.  It can help provide timelines and proof in the case of abuse, missing/wandering residents, or unauthorized visitors.  Obviously the goal is to avoid all of these things, but surveillance is an added layer of security that helps provide a peace of mind and encourages people to be on their best behavior.

Is there a monitored fire and carbon monoxide alarm system and what is the facility’s emergency plan?  Having an emergency plan that staff is fully trained and experienced in is vital to the safety and survival of a facility’s residents.  As an emergency consulting firm points out, “Assisted living facilities face greater difficulties than any other business when it comes time to respond to a disaster. Residents are often disabled, suffer from reduced mobility, and may not respond to instruction as expected.”  Part of an emergency plan includes being prepared for unpredictable events such as a fire, earthquake, or hurricane etc.  Being prepared means having a plan of action that all staff and personnel have tested and understand.  Assisted living facilities should have monitored fire and carbon monoxide alarms systems, this will ensure the quickest response time from local emergency and authority crews and help prevent potentially life threatening situations.  Each facility has to adhere to local fire codes and requirements as well.

While looking for an assisted living facility for your loved one may seem like a daunting task, knowing what to look for will help alleviate some of struggle.  As a facility owner having everything in order can be taxing, but it’s essential to the safety and security of your staff, facility, and most importantly the people in your care.  At Perfect Connections, Inc. our team of experts has been providing comprehensive security solutions to healthcare facilities throughout northern and central New Jersey since 1992.  While no system is perfect, having a comprehensive one will greatly decrease the risk of catastrophe and help prepare you, your staff, and residents in the event of an emergency.  It’ll provide you and your clients with a peace of mind that is hard to obtain from anything else.

If you live or run a facility in Central or Northern New Jersey and would like information on any of the topics discussed above, please call 800-369-3962 or simply CLICK HERE.

For further information and questions you should ask when looking for an assisted living facility the links below can help:

Top 10 Safety Hazards in Assisted Living Facilities

Assisted Living Facilities.org

Assisted Living Community Evaluation Checklist

Image Credit: Image by Sima Dimitric-Flickr-Creative Commons

Do Surveillance Systems Really Work?

Surveillance-Jonathan McIntoshAs a business owner you want to do everything in your power to protect what you’ve worked so hard for, right?  So how do you do that?  Some might hire security personnel to stand guard and keep an eye on their facility, which can get expensive.  Others may opt for reinforced locks on their entrances.  But the best solution to truly protecting your business is a comprehensive security system that includes a surveillance system.  Surveillance is a key component in defending your facility.  If you have a security system that has a burglar alarm but no camera system, what happens when someone breaks-in, gets away, and there’s no footage of the incident to help catch the perpetrator?  A surveillance system can help prevent not only burglary, but employee theft, workplace violence, and vandalism.

You might think that camera footage is useless, but that couldn’t be farther from the truth.  Camera footage isn’t as grainy and unreadable as it may have been in the past.  According to Hank Monaco who is the vice president of marketing for a video surveillance system provider, “today’s cameras are infinitely better than what was being offered 10 to 20 years ago.”  Thanks to advancing technological improvements there are a wide variety of cameras including high-definition which offers clear readable images.

As experts in the security system industry, our team at Perfect Connections, Inc. understands the importance of protecting a business from criminal activity, and how surveillance equipment can play an integral part in that protection.  Our team has been providing comprehensive security systems to business facilities throughout central and northern New Jersey for the past 23 years.  Our belief is that a comprehensive security system should be customized to each individual business and should include surveillance, access control, fire and burglar alarms, smoke and carbon monoxide detectors, and alarm monitoring.

So how effective can a surveillance system really be?  If over half of United States employers utilize some form of surveillance in the workplace, it must be working.  Having a surveillance system isn’t always about crime prevention either, it can provide business insight that you can’t get anywhere else.  From keeping an eye on inventory to observing your employees behavior, you can get a grasp on the inner workings of your business without feeling like you have to hover.  Employees that are aware they are being recorded can actually make them more productive and enhance their performance.  Video surveillance can help prevent employee theft and outside burglary; the chances of being caught increase and generally people don’t want to take that risk if they don’t have to.  Aside from keeping an eye on your employees, video surveillance can actually help protect them and your customers by tracking suspicious visitors and behaviors.  Depending on your system, you could also have remote monitoring capabilities added.  This would allow you to access your cameras through an app on your mobile device from virtually anywhere.  Knowing you can check in on your business when you can’t be there adds a peace of mind you can’t attain from anything else.

How do you know what types of cameras and how many your business needs?  This is a question for your security system specialist.  Never fall for a provider that offers you pricing and equipment without ever having stepped foot on your facility.  To be adequately covered an initial security assessment should be performed in person by a professional.  Some basics to be conscious of are the different types of cameras and how footage is stored.  Two widely used camera types are Analog and IP (Internet Protocol).  Analog cameras require a monitor or TV to view footage which is stored in a DVR (Digital Video Recorder).  IP cameras work much like our computers do sending data over a LAN (Local Area Network).  There is a wider range of resolution options for IP cameras than there are for Analog.  Footage from IP cameras is often recorded and stored in a cloud system.  An added benefit of an IP camera is the ability to remotely access each individual camera which you can’t do with an Analog system.  With Analog you would have to log into the DVR system to access recorded footage.

While there is no fool proof system, having video surveillance as part of your comprehensive security system can help prevent catastrophic loss and assist in the aftermath of an unfortunate event.  For example, look at the Boston Marathon bombing in 2013.  The suspects were caught on surveillance cameras and the surviving suspect is now facing trial.  Without video footage police would have had to rely on eye witness accounts which aren’t always as clear.  Criminal behavior is an unfortunate reality but we can be better prepared by implementing security technologies in our daily lives.  As camera technology advances the demand for more surveillance will rise.  Especially with progressive technology like “smart” surveillance that would provide more analytical insight into human behaviors, crowd counting, and even body heat recognition.  According to a ReportsNReports analysis the size of the global market for “smart” surveillance was around $13.5 billion in 2012 and is estimated to reach $39 billion in 2020.

Most business facilities will likely not require “smart” surveillance equipment yet, but who knows what the future will bring.  With the vast array of cameras available in today’s market your security systems expert will be able to find the type that suits your business best.  At Perfect Connections Inc. our experts have been providing comprehensive business security solutions throughout northern and central New Jersey since 1992.  We are committed to customizing a system specific to your company’s needs.

If you live or run a business in Central or Northern New Jersey and would like information on any of the topics discussed above, please call 800-369-3962 or simply CLICK HERE.

Image Credit: Image by Jonathan McIntosh-Flickr-Creative Commons

Campus Security

Duke University-Nan-Cheng TsaiApplying to college can be one of the most exciting, albeit nerve-racking, times in a young adult’s life.  Same is true for the parents.  It seems to be a bittersweet experience for parents, part of them is excited for their son or daughters future, and the other part is sad to see them “leave the nest.”  Nevertheless, parents are typically by their child’s side throughout the process.  And the process of applying to schools often includes frequent trips to different campuses.  Choosing a school is not all about the campus, even though a student may be slightly swayed if it happens to be located by a beach.  Aesthetics and location aside, parents are looking for what types of safety and security measures are implemented.  They need to know that when they send their baby (no longer a baby) out on their own that they are going to be safe.

Life is unpredictable and no matter what precautions you take, you simply can’t be protected from everything, you can however be prepared.  That is what parents will be looking for during their visits, what types of safeguards are in place in preparation for the unpredictable?  As a leading security system company our team at Perfect Connections, Inc. has been providing comprehensive security solutions to facilities throughout northern and central New Jersey for the past 23 years.  We believe a comprehensive security system includes some form of access control, video surveillance, fire alarms, smoke and carbon monoxide detectors, and alarm monitoring.  That being said we realize college campuses pose a unique security situation.

Today it seems that the majority of schools have a campus security or police force to help manage and maintain safety throughout school grounds.  Campus security often deals with issues of safety pertaining to drugs and alcohol abuse, physical and emotional abuse, gender equality and discrimination, cultural diversity, and violence.  It’s an undeniable fact that certain events have shaped the approach to campus safety over the past decade.  For example the brutal shooting at Virginia Tech in April of 2007 which claimed 32 student and faculty lives.  To help avoid such senseless tragedies todays campus officers work on effective crisis planning.  Having a plan for such an unlikely event helps students, staff, and the community be better prepared ultimately leading to a swifter recovery time.

Aside from an onsite security force there are security features parents and students will be looking for when visiting a campus.  They’ll want to know about campus access, who and where can people gain entry to the campus?  Are there emergency call boxes throughout the campus?  How do students and staff gain entry to educational buildings and dormitories?  Are campus facilities equipped with fire suppression sprinklers and alarms?  These are just a few of the questions parents and potential students might have when visiting a campus.  For a more complete list of potential security concerns see the following from College Parents of America.  Another tool prospective parents and students might use to evaluate a campus’s security is data required by the Jeanne Clery Act.  “Originally known as the Campus Security Act, the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act is the landmark federal law that requires colleges and universities across the United States to disclose information about crime on and around their campuses.”  Under the Jeanne Clery Act colleges and universities are required to:

  • Publish an Annual Security Report
  • Have a public crime log
  • Disclose crime statistics for instances that occur on campus and adjacent non-campus property
  • Issue warnings about Clery Act crimes
  • Create an emergency response, notification and testing policy
  • Compile and report fire data to the federal government and publish an annual fire safety report
  • Enact policies and procedures to handle reports of missing students

For more information on what students and parents will likely be looking for when college hunting check out the following links:

When looking at a college campus you can see the integration of security features that are part of the bigger security picture.  For instance, many schools provide college ID cards to each student.  Sometimes these ID cards are used as credentials access control systems.  These systems allow or deny students access to certain buildings or specific parts of buildings.  Arizona State University uses this type of access control on their campus.  This feature can be tied into an alarm system that can be activated if someone tried to enter a location without the proper permissions.  ID cards also tend to act as access to school cafeteria meal plans, money for campus stores and sometimes local businesses, and sometimes entry to school parking lots.

Video surveillance is security feature that is becoming more prominent on campuses nationwide.  According to Campus Safety Magazine the camera growth among colleges shows, “no signs of slowing down.”  As technology progresses and the need for security increases surveillance systems are being integrated to enhance any and all existing features.  A report published by TechNavio in 2014 predicts, “…school and university spending on video surveillance and access control will be more than $1.1 billion four years from now.”

With the help of technology college campuses across the U.S. are becoming safer for their students, staff, and visitors.  While no security system is infallible, by implementing comprehensive features schools are better preparing themselves for potential disaster.  As leading professionals in the security industry, our team at Perfect Connections, Inc. understands the importance of being prepared.  We have been providing comprehensive security system solutions throughout northern and central New Jersey since 1992.  If you’re looking for expert security service for your campus facility do not hesitate to contact our specialists at 800-369-3962 or simply CLICK HERE.

Image Credit: Image by Nan-Cheng Tsai-Flickr-Creative Commons

Want A Thriving Business? Avoid Employee Theft!

Biz man pointingIn an ideal work environment everyone would get to work on time, perform their duties efficiently, and respect one another.  Unfortunately, the ideal is not always reality.  The success of a business is dependent on many factors, hiring the right employees is a major one.  Your employees are the life-force that drive your business, but they can also be the metaphoric “poison apple” to its success.  The often hidden threat to a successful business is employee theft.

What is employee theft?  Employee theft can be defined as, “any stealing, use or misuse of an employer’s assets without permission.”  Now most people typically think this means cash or items of monetary value but that’s not always the case.  The following will discuss what constitutes employee theft, how it affects businesses in the U.S., who the main offenders are, and how you can combat it.  At Perfect Connections, Inc. we can help protect you and your business from untrustworthy employees.  We’ve been providing security system solutions to businesses throughout northern and central New Jersey for over 20 years.  While a comprehensive security system can’t detect an employee’s honesty, it can help prevent employees from stealing as the chances they might get caught increase.  We don’t advocate blindly mistrusting your employees, we simply provide effective equipment to help prevent theft and loss.

When employees steal, they aren’t always stealing cash.  Some of the most common assets stolen are time, supplies, cash, merchandise or company property, and company information.  Time may not be a tangible asset, but it is often abused or stolen.  Think about the employees that consistently show up late or take extended breaks and never make up the time.  When you have one person doing this it doesn’t seem like a big deal, but looking at the big picture the numbers add up, and fast.  It’s not only companies paying people who aren’t actually working their designated hours, it’s the loss of work and potential business for a company.  This has an effect on the entire nation economically.

According to The U.S. Chamber of Commerce employee theft costs American businesses anywhere from $20 billion to $40 billion annually.  That’s capital that could be reinvested in a company to create new jobs, grow, and/or innovate.  This doesn’t mean people don’t deserve breaks or time off, it’s just pointing out the fact that if given the opportunity some people will take advantage.  In fact 75% of all employees will steal at least once and some will become repeat offenders.  The employees that steal are not always the ones you’d expect either.  Surprisingly (or unsurprisingly) managers account for 55% of all employee theft.  How do they get away with it?  They’re typically in a position where they are well trusted, hence being a manager.

So what can be done to combat the damaging effects of employee theft?  Fortunately there are some guidelines you can follow as an employer to help prevent, or at the very least, limit employee theft.  Caron Beesley for the U.S. Small Business Association has 6 general tips and they are as follows: pre-employment background checks, check candidate references, communicate conduct guidelines, don’t be afraid to audit, recognize the signs, and set the management tone.

Running a background check is a good idea for any employer, it’ll provide insight into an applicant’s history that may not come through in an interview.  Checking references will help speak to a candidate’s character from sources other than the candidate themselves.  Being upfront about your expectations for employee conduct will set the stage for ethical behavior, this can be a code of conduct that is reviewed upon employee orientation, and companywide on an annual basis.  Auditing your business is an effective way to discover theft and fraud especially because it’s performed by a third party and unbiased professional.  Recognizing the signs can be a little more challenging, but according to Beesly there are some behaviors to take note of.  You should be conscious of an employee not taking any vacation time, a change in normal behavior, being overly protective of ones work, disappearing financial records, and unexplained debt.  Lastly, setting the management tone will let your employees know you take your business seriously.

Aside from company policies and expected behaviors, installing a comprehensive security system can help deter fraud and employee theft.  Surveillance equipment can prevent theft and catch it in action.  If employees know their environment is being monitored they’re less likely to attempt theft for the possibility of being caught.  Using some sort of access control within your facility can help by limiting who can enter and sometimes exit specific areas.  This would allow you to store items of high value or importance and limit who can access them via key fobs, swipe cards, or other credentials.  Here at Perfect Connections, Inc. we understand no system is perfect or infallible, but they can help significantly decrease the chances of substantial loss and/or damage.  Our team of experts has been providing comprehensive security system solutions to businesses throughout northern and central New Jersey since 1992.  Call on our specialists to help you protect your business so you can get back to what’s most important, running it!

If you live or run a business in Central or Northern New Jersey and would like information on any of the topics discussed above, please call 800-369-3962 or simply CLICK HERE.

Image Credit: Image by Kev-shine-Flickr-Creative Commons

Is Your Business Prepared For An Emergency?

Creative CommonsNo business is immune to risk or unpredictable circumstances.  In an emergency, often times, there’s an influx of panic for those involved.  Our dedicated and hardworking emergency responders-firefighters, EMTs, ambulance, and police-are the ones who keep a strong front and are prepared to help us through these tough situations.  As a business owner wouldn’t it be great if there was a way to lessen the constant fear of unknown threats to your organization?  Fortunately, there is something you can do for your business, your employees, yourself, and the responders.  Be prepared and have a plan.

At Perfect Connections, Inc. we believe instead of being fearful or worrisome about the unknown, you should be as prepared as possible for it.  Part of being prepared is maintaining proper security of your organization.  We’ve been providing peace of mind to businesses throughout northern and central New Jersey since 1992 by installing comprehensive security systems.  A security system is so much more than just a video camera and alarm code.  To truly be protected a system should include a monitoring service, some form of access control, video surveillance, fire and burglar alarms, and carbon monoxide detectors.  While the physical aspect of a security system offers protection and prevention, it is also important to have some form of emergency protocol within your organization.

What is your plan and why do you need one?

No one enjoys thinking about the potential disasters that could occur in our daily lives, but they are, no matter how unsavory, a part of life.  If you haven’t already, you should work with your company, local authorities, and maybe a risk management firm to come up with an emergency plan.  The world is an unpredictable place, even if your business is located in a safe area, there are no guarantees.  According to Kelly Jenkins, Director of Emergency Management for Lawnwood Regional Medical Center and Heart Institute in Florida, “The worst possible scenario is to be not prepared.”  Having some sort of contingency plan is important because it’ll help you recover quicker and reinforce customer’s confidence in the integrity of your business.  It’s important to maintain that competitive edge that drives the workforce, as they say, “The show must go on!”

It’s not just being prepared for a disaster, it’s how you continue operation after as well, sometimes referred to as a BC (Business Continuity) plan.  What is your BC plan and how do you come up with it?  According to Kim Lindros and Ed Tittel for CIO, there are 6 general steps in developing a BC plan, and they are as follows:

  1. Identify the scope of the plan.
  2. Identify key business areas.
  3. Identify critical functions.
  4. Identify dependencies between various business areas and functions.
  5. Determine acceptable downtime for each critical function.
  6. Create a plan to maintain operations.

Once you have a plan the best way to ensure everyone is on board and prepared is to test it.  What good is a plan if no one knows how to use it?  Have frequent drills so you, your employees, and all personnel understand what they need to do in the event of an emergency.  Testing and running drills will eventually create more of a “muscle memory” response so precious time isn’t wasted trying to figure out which steps to take.  If you’re stuck on where to begin consider hiring a professional and reference online guidelines like the Planning and Responding to Workplace Emergencies provided by OSHA (Occupational Safety & Health Administration).

How does having a security system affect emergency situations?

As a business owner you want to do everything in your power to protect your organization.  Having a comprehensive security system installed may be the catalyst in a better defense.  How will the system affect circumstances during an emergency?  Imagine there is a major fire at work.  As part of your comprehensive security system you have a functional fire alarm and monitoring service.  The alarm sounds sending a signal to the monitoring station which then informs local emergency responders.  Luckily, due to the speedy response time, firefighters were able to quickly extinguish the flames minimizing property damage, costing you less in repairs.  But most importantly you, your staff, and customers were able to exit the facility safely.

Now, without getting too graphic, imagine the shooter scenario.  Unfortunately, it’s become an all too common occurrence in our daily lives.  So how can a security system help in this type of situation?  Your access control system and surveillance come into play.  Because you had a swipe card access control system installed at all entries the shooter cannot get into your facility as they do not possess the required credentials.  With your surveillance equipment you were able to capture footage of the deviant.  The footage helped identify the criminal and authorities were able to detain him/her.  This is a best case scenario, but you can see how certain security features, when combined, can be extremely effective in deterring catastrophe.

There are infinite disastrous possibilities that can affect your business, but you can’t spend every minute of every day worrying about them.  Instead create a plan and be as prepared as possible.  If you are considering a security system for your business for the first time or need an assessment of your current situation do not hesitate to call on our experts at Perfect Connections, Inc..  Our knowledgeable and experienced team has been providing security system solutions to northern and central New Jersey businesses for over 20 years.  We believe in helping you protect what matters most.

If you live or run a business in Central or Northern New Jersey and would like information on any of the topics discussed above, please call 800-369-3962 or simply CLICK HERE.

Image Credit: Image by Creative Commons