Avoiding Scams

Scam-Widjaya IvanImagine you’re at home and the doorbell rings.  You go to answer the door.  Who’s there?  It’s a salesman claiming to be a representative from a security system company.  They tell you they’re at your home to offer you a free security system.  Sounds too good to be true, right?  That’s because it probably is.  Unfortunately, this type of scam is not uncommon in the residential security system industry.

At Perfect Connections, Inc. we believe in helping our customers, not ripping them off.  Our licensed experts install customized and comprehensive residential security systems throughout Northern and Central New Jersey.  We know each home is unique, which means each system should be tailored individually.  False promises, aggressive sales tactics, lengthy and overpriced contracts are NOT what we are about.  Unfortunately, there are many door-to-door “sales” people that are only looking to make a quick buck.  In doing so, they typically pressure you to sign high priced contracts or make a purchase on the spot.  They talk fast to avoid any questions you might have, and to meet their end goal which is you writing a check or giving them your credit card information.

These so called “sales” representatives aren’t even associated with an actual security company in many instances.  In some cases, like one reported by CBS Miami, these sales associates may falsely represent themselves as part of an already established company.  The case in Miami involved a man named Yassiel Cabre who reportedly worked for a company called Alarm Digital Telecommunication.  Instead of representing himself that way, he would tell homeowners he worked for ADT, which is a well-known security systems company.  He even gave out folders and business cards that clearly displayed the ADT logo.  He conned one victim into signing a 5 year contract (industry standard is typically 36months) with a company called Monitronics (ADT competitor), promising them they would be saving money because ADT supposedly purchased Monitronics.  Of course this was 100% false.

Con artists or aggressive door-to-door sales people will sometimes use scare tactics to get you to sign contracts, buy what they are trying to sell, or simply let them into your home-only to steal from you.  They might feed you forged crime statistics about your neighborhood to persuade you into buying what they’re offering.  They do this hoping fear will get the better of you.  If they’re not scaring you into buying an inadequate or fake system, they might offer freebies.  A common tactic is to offer a free “system” in exchange for allowing them to put a sign on your lawn (consumerreports.org).  While this may sound like an awesome deal, it’s not.  As you’re caught up in the word “free,” long term contracts will be sneaked in as a formality of the deal, and you’ll sign because it seems fair.  Next thing you know, you’re locked into an expensive agreement that costs an arm and a leg to cancel.

Don’t let yourself be a victim of these forceful sales strategies.  There are some telltale signs that you might be getting scammed or ripped off.  Check out the list below:

  • Aggressive sales tactics
  • Skipping right to the contract instead of taking the time to discuss and review the vulnerabilities of your home
  • Limited time offers
  • Companies that sell your contract to a bigger company after the initial agreement is made
  • Using fear as a selling point
  • Offering everything for “free”
  • Claiming to be a representative from your current security systems company
  • They will not produce proper identification or licensing
  • Fast talking and speedy contract review
  • Immediate installation without an assessment

Lesson number one: do your research before signing anything.  If you suspect someone of false representation or not having the proper licensing, report it to your local authorities.  Be sure you find a security systems company that is not only reputable but knowledgeable.  The sophistication and effectiveness of your system is only as good as the experts who provide and install it.  For over 20 years Perfect Connections, Inc. has been providing custom residential security systems to Northern and Central New Jersey.  Our specialists are licensed and understand the complexities of a comprehensive system.  We know how to guide you through the process from an initial on site assessment to final installation.  Let us help you protect what matters most.

If you live in Central or Northern New Jersey and would like information on any of the topics discussed above, please call 800-369-3962 or simply CLICK HERE.

Image Credit: Image by Widjaya Ivan-Flickr-Creative Commons

Preventing Workplace Violence

Stop Sign-Michael GilViolence in the workplace is not a pleasant topic for discussion.  However, understanding the causes and how it can be avoided is essential for any business owner.  No company/operation is immune, but there are ways to help decrease the risks.  Workplace violence is not only damaging to its victims but the company as well.  In 2012 SHRM (Society for Human Resource Management) found that 36% of organizations in the United States reported incidents of workplace violence.  Damages are sometimes physical but can be economical as well, costing businesses $36 billion annually.

How do you define workplace violence, what does it mean?  According to SHRM and ASIS International (American Society for Industrial Security) workplace violence can be defined as, “a spectrum of behaviors-including overt acts of violence, threats, and other conduct-that generates a reasonable concern for safety from violence, where a nexus exists between the behavior and the physical safety of employees and others (such as customers, clients, and business associates) on-site or off-site, when related to the organization.”  It’s a scary but very real issue for every organization.  Being prepared is the only way to combat the unpredictable.  There are tactical and physical measures that can be implemented in the workplace to avoid violence.  At Perfect Connections, Inc. we believe in helping you prevent catastrophe.  Having a comprehensive security system installed at your place of business can provide multiple layers of protection for you and your employees.  If you run a business in Northern or Central New Jersey do not hesitate to find out what Perfect Connections, Inc. can do to help protect what matters most.

You might be wondering how installing a security system can help deter or prevent something as unpredictable as violence in the workplace.  Allow me to break it down for you.  There are multiple facets to an effective security system, an alarm is just part of it.  The key components are the alarm, access control devices, and video surveillance.  Of course there is the fire alarm component, but it’s not the main area of focus when it comes to violence prevention.

By combining key features into one comprehensive solution you will not only secure your business, but help prevent loss and potentially life threatening situations.  You can limit who can enter certain areas of your facility by implementing some form of access control i.e. a card reader, key fob, or biometric scanner.  This will help stop intruders, a disgruntled ex-employee, or and employee’s spouse from getting onto the premises.  Video surveillance throughout a facility would be helpful in keeping an eye on who is coming and going on a regular basis.  Cameras can be set up to watch specific areas and/or provide overall coverage throughout the premises.  Utilizing a monitored surveillance system will ensure that someone is keeping watch over your business even when you can’t be there.  Tying these features into a monitored alarm system will help notify you, your employees, and the authorities of any disturbances.

A comprehensive security system along with a contingency plan that is communicated to the entire staff is about as prepared as anyone can be for the unexpected.  Some companies may choose added security features such as physical security guards, it really depends on personal preference, the business, and recommendations from security professionals.  Increased lighting in parking lots/garages, requiring ID cards for employees and visitors, metal detectors, and check-in desks or stations are added security measures that can help your company avoid disaster.  Keep in mind there is no one-stop solution for all businesses/facilities.  A hospital will have different security needs than a salvage yard/facility.  While no system is infallible, here at Perfect Connections, Inc. we provide top notch products and service to help prevent potential catastrophe.  If your business is located in Central or Northern New Jersey don’t hesitate to contact our team of professionals for an in person assessment.  We will provide a customized security system solution that fits the needs specific to your type and place of business.

If you live in Central or Northern New Jersey and would like information on any of the topics discussed above, please call 800-369-3962 or simply CLICK HERE.

Image Credit: Image by Michael Gil-Flickr-Creative Commons

The Holidays: A Threat to Home Security?

Happy Holidays-Melissa BrawnerNo matter what you celebrate, the holidays are a time for family, friends, love, laughter, and burglary?  That’s right folks, not everyone gets into the spirit of giving during the holiday season.  In fact, there are those who seek out opportunities to break into homes and steal instead.  Often times people have more valuables and cash lying around during the holiday season.  Holiday shopping sprees make empty homes vulnerable as well, especially because most break-ins occur during the day.  Fortunately there are some things you can do to prevent break-ins and/or burglary during what is supposed to be the most wonderful time of year.  At Perfect Connections, Inc. we understand your concerns in safeguarding not only your home and valuables, but your family as well.  If you don’t have a security system, call on our experts at Perfect Connections, Inc. to find out how a comprehensive residential security system can help protect your home, loved ones, and peace of mind.  Below are some security tips to keep in mind for the holiday season.

If you don’t have one, install a home security system with home automation

A comprehensive home security system with home automation and a monitoring service has numerous benefits.  Aside from making your home 300 percent less likely to be burglarized, you gain a peace of mind that can’t be obtained anywhere else.  At Perfect Connections, Inc. we specialize in providing and installing customized residential security systems that include proper fire alarms, surveillance equipment and a monitoring service, burglar alarms, and carbon monoxide detectors.  These components combined with home automation make for an almost unbeatable system.  With home automation you no longer have to worry whether or not you locked your doors because you can conveniently do so from afar via your mobile device.

If you have a security system make sure it is functioning properly

There’s nothing like assuming you’re covered in an emergency or break-in, only to find out key components of your security system are malfunctioning or out of batteries.  These are things that should be checked, at the very least, on an annual basis by your security provider.  It doesn’t hurt to double check during the holiday season.  Run a diagnostics test, if you’re unsure how to, contact your security system provider and the monitoring service to avoid false alarms.

Travel plans?

Planning a trip for the holidays?  Be sure to keep the details on the down-low.  Do not announce on any platform-as tempting as it may be-when you’ll be gone and for how long.  Sharing that type of information with the public is like an open invitation to criminals.  If you have to tell someone or want someone to check your home periodically while you’re gone, tell trusted neighbors and friends or hire someone from a reputable company.  Try not to make it look obvious that you’re not home, have someone grab your mail or have the post office hold it.  Use programmed lighting or home automation to turn lights on and off throughout your trip, this will help give the illusion that someone is home.  Leaving the TV on or a single light on for the duration of your trip is not a good idea because if someone is casing your home they will pick up on the fact that neither is being turned on or off; never mind the chance of an electrical fire.

Hide gifts

Do not leave gifts, wrapped or unwrapped in front of windows or within sight from the exterior of your home.  Just as with any valuables, the more visible they are, the more incentive burglars have to break-in.  If you are going to leave gifts in front of windows or within outdoor sight, try drawing your curtains.

Do a quick survey of your property

Taking the time to inspect the exterior of your home and property is a great way to ensure your access points are adequately protected.  Doing this can help point out potential hiding spots for criminals (i.e. high or untrimmed shrubs) and weak spots that might need attention.

Out and about

While you’re out shopping be sure to secure your home and yourself.  If you carry a purse be sure to keep it close to you.  Wallet carriers, if you normally keep it in your back pocket, be sure to switch it to your front.  Park your car in well-lit areas.  You can never be too careful.

Remember it’s not all about the material possessions that can be stolen, most are easily replaced.  It’s losing that peace of mind you had prior to a break-in.  Restoring peace of mind once it’s been disturbed is more difficult than replacing a toy.  Be proactive and protect your home and family by installing a comprehensive security system.  If you live in Northern or Central New Jersey call on our team of professionals at Perfect Connections, Inc..  We can provide a personal assessment of your security needs.  Then customize a system that is right for your individual home that will help protect you and your family for many holiday seasons to come!

If you live in Central or Northern New Jersey and would like information on any of the topics discussed above, please call 800-369-3962 or simply CLICK HERE.

Image Credit: Image By Melissa Brawner-Flickr-Creative Commons

Fire Alarm Maintenance

Fire Alarm-Tim GreenAs a business owner you no doubt have a long “to do” list on a daily basis.  Maintaining your fire alarm system is probably not at the very top.  Nonetheless, it is an extremely important issue.  Without a properly maintained fire alarm system, you’re setting yourself-and your business-up for disaster.

At Perfect Connections, Inc. we want to help you gain a better understanding of what is required to maintain a commercial fire alarm system.  This will help you stay on task and focus on what is most important-running your business.  Being informed and prepared is half the battle.  As experts in the field, our licensed professionals have been providing fire alarm and security system solutions to Northern and Central New Jersey businesses for over 20 years.  The following is a list of answered questions that will help clarify some of the concerns you likely have regarding your current system; or if you are considering a brand new fire alarm system.

What is required of the business owner?  Honestly, not a whole lot.  In fact, as an owner you are not allowed to do any of the maintenance work yourself.  This is dictated by the fire codes.

How often does the system have to be inspected, and by whom?  A fire alarm system has to be inspected annually (at least).  Some facilities may have to be inspected quarterly, it really depends on the type of business.  This includes testing all components of the system.  The inspections are performed by a licensed contractor like those from Perfect Connections, Inc..  Once the inspection is completed, and you pass, the contractor passes the inspection report onto the local fire official.

What happens during an inspection?  “It’s loud!”-Patrick Chrustinsky (President of Perfect Connections, Inc.)  The reason an inspection is loud is due to the fact that all components have to be tested which means the actual alarm system has to be set off.

What do you need to know before an inspection, if anything?  You will need to notify the occupants of your building that the system is Brows-Daniela Vladimirovabeing tested.  It is the alarm system company’s responsibility to notify the central monitoring station and local fire department to avoid accidentally dispatching responders.  It’s important to notify the appropriate parties to avoid false alarm fines and furrowed brows.

How are tests recorded and who is responsible for keeping records?  Tests are recorded on an annual inspection form to be filled out by the licensed contractor performing the inspection.  The report is then delivered to the local fire official.  By law the business owner is supposed to keep a copy on their premises as well.

When/should a fire alarm system be updated?  It really depends system to system and case by case.  The backup batteries that come with fire alarm systems typically last 3-5years.  As previously mentioned every component of the system is tested during each inspection, so if something requires attention or needs updating/replacement it will likely be discovered at that time.

What are the benefits of a properly maintained fire alarm system?  To state the obvious, it’ll work properly!  If there is a fire or smoke is present it’ll warn you and send a signal to your central monitoring station, as it’s meant to.  A properly functioning system won’t set off false alarms which can be costly.

Do maintenance requirements differ between monitored and unmonitored systems?  Every system has to be tested and inspected regardless of the type.  That being said, most facilities especially new construction and renovations are no longer installing unmonitored systems.  Unmonitored alarm systems tend to show up in older facilities and in most cases wouldn’t be recommended today.

What is required by law/code?  There is no blanket for requirements.  Every business is categorized under the fire code, and each category has a different set of requirements.  There are separate sets of rules for each type of dwelling and occupancy.  Rules set up by the NFPA (National Fire Protection Association) must be followed/taken into account as well.  The location of your business will also effect which codes and regulations are applicable.  For example, in New Jersey certain ADA (Americans with Disabilities Act) rules and the NJ Barrier Free Subcode have to be taken into account.

What are the requirements specific to businesses in Northern and Central New Jersey?  When you install a fire alarm system you must acquire a permit.  Before a permit can be issued a sealed plan from an architect or engineer must be submitted for approval.  The plan must indicate the details of the whole fire alarm system.  The permit then has to be approved and inspected by the authority having jurisdiction (AHJ).  The NFPA explains AHJ as follows:

“The authority having jurisdiction (AHJ) is that person or office charged with enforcing the Life Safety Code. In many states the AHJ is the state fire marshal who has local inspectors work on his/her behalf. In some cities, fire department fire prevention division personnel fulfill the role of AHJ; sometimes it is the building official. For some occupancies, there is more than one AHJ; each AHJ’s approval must be secured. For example, the authorities having jurisdiction for a hospital might include: state fire marshal; building official; fire department fire prevention officer; state health care licensing agency; The Joint Commission; U.S. Department of Health and Human Services – Centers for Medicare and Medicaid Services (CMS); and the facility’s insurance carrier. If you’re unsure who the AHJ is, contact your state fire marshal.”

How can Perfect Connections, Inc. help?  Our licensed professionals know the applicable codes for the areas we service in Northern and Central New Jersey.  We can make recommendations, install appropriate fire alarm systems, provide a monitoring service, and perform the required annual inspections.  If you are a business owner in Northern or Central New Jersey and are in need of a fire alarm system or inspection do not hesitate to call on us at 800-369-3962.  Visit our website for information on all our services at www.perfectconnectionsinc.com.  We’re here to help you protect what matters most.

Image Credits: Image #1 by Tim Green-Flickr-Creative Commons, Image #2 by Daniela Vladimirova-Flickr-Creative Commons

Hardwired Vs Wireless

Wires-Windell OskayThe process of researching home security systems can seem daunting.  There are many factors you must take into consideration.  You have to choose which company you trust to perform the work, how much you’re willing to spend, and what type of system to have installed, to name a few.  The type of system you opt for can seem like a tricky decision, that’s why it is imperative to hire a licensed security professional to advise you on the best solution for your home.  There are two types of systems in terms of how they are installed, hardwired and wireless.  Sometimes a combination of both are implemented, it really depends on your specific needs.  Here at Perfect Connections, Inc. we provide security system solutions to Northern and Central New Jersey, and can assess an individual homeowners needs for either a hardwired or wireless installation.

According to safewise.com, “The network of sensors, plus the control panel, make up a self-contained system that may be wired or wireless.”  So what’s the difference between hardwired and wireless?  A hardwired system involves installing physical wires from the various alarm components (i.e. motion detectors, sensors, etc) to the central control panel.  The wires are typically hidden behind walls, which is why it’s beneficial to install this type of system in the construction phase of a home, if possible.  According to asecurelife.com, “most older home alarm systems rely on hard wiring where most new systems are gravitating towards wireless or hybrid alarm systems.”

A wireless system relies on radio frequencies to transmit and receive signals between the alarm devices and the control panel; kind of like how a cell phone works.  In fact, one of the major benefits of a wireless system is you have the ability to remotely control different aspects of your home via your mobile phone/device.  A hardwired system may require a landline to communicate with the monitoring service, whereas a wireless system doesn’t.  In this day and age, many homeowners are moving away from landlines all together, making a wireless system almost an indisputable choice.  An interesting article about the seaside New Jersey town of Mantokoling describes how the phone lines destroyed by Hurricane Sandy were not rebuilt at all.  Instead a wireless option was offered by Verizon.  Whether by choice or natural causes, wireless technology seems to be the trend of the future.

While the decision between wireless or hardwired might seem difficult, a specialist will be able to help you figure it out, and in some cases you may not have to choose; it might be dictated by the structure of your home or the area you live in.  Hiring an expert will not only save you time and aggravation, but provide you with a peace of mind knowing your system is appropriate for your home and that it was installed correctly.  If you live in Central or Northern New Jersey, don’t hesitate to contact our team of licensed professionals at Perfect Connections, Inc..  We’ve been providing residential security systems services for the past 22 years.  Our team is knowledgeable about the systems we install and the ever changing technology in the security systems industry.

Check out this brief list of the pros and cons of hardwired and wireless systems:

Hardwired Security System

Pros:

  • It’s a reliable system
  • Can be integrated seamlessly with new construction projects
  • They typically have backup batteries in case of power outages
  • Hardwired systems are less susceptible to electrical interferences from other devices
  • Alarm will sound if any wiring is cut
  • Will likely be installed by a licensed professional ensuring smoother integration

Cons:

  • Can sometimes be more expensive
  • May require tougher installation (drilling holes in walls etc.)
  • Makes relocation of system devices more difficult
  • Typically have longer more intensive installation
  • Can’t bring the system with you when/if you move

Wireless Security System

Pros:

  • Installation is fairly easy and quick
  • Devices can easily be moved, replaced, or updated
  • Can control parts of your home remotely from your mobile device (thermostats, lighting, etc.)
  • System maintenance is typically easy, in most cases systems will require battery replacement
  • Device software can be updated as it evolves
  • May be a more economical system
  • Devices are portable, making moving less of an issue

Cons:

  • Can sometimes be interfered with by exterior electronic devices (baby monitors, microwaves etc.)
  • Can sometimes be more susceptible to interference than a hardwired system
  • Technology evolves quickly making installed devices obsolete quicker
  • Devices can sometimes have sensory issues
  • Structural interferences can be an issue (brick walls, old construction etc.)

If you live in Central or Northern New Jersey and would like information on any of the topics discussed above, please call 800-369-3962 or simply CLICK HERE.

Image Credits: Image by Winell Oskay-Flickr-Creative Commons

How Does Perfect Connections Compare?

As with any type of service, reading reviews online, and doing your own research seems to be par for the course.  The internet is a great tool because there is an excess of information readily available.  But how do you weed through all of it?  How can you tell the real from the fake, or the good from the bad?  People can write whatever they want on the internet whether it’s good or bad, true or false.

While we can’t necessarily prove the authenticity of an internet comment, we can present the facts about our company.  As a commercial and residential security systems provider in Northern and Central New Jersey for the past 22 years, our team at Perfect Connections, Inc. has the expertise and customer loyalty to prove our professional status.  Aside from offering quality products and installation, we truly value our customers and their needs.  Nobody, and nothing, is perfect, but we are constantly working our hardest to ensure our clients’ needs are being met.  What sets us apart from the competition is what we offer and our commitment to quality service.

Available ONLY at Perfect Connections

  • We offer a 30-day money back guarantee if you are at all dissatisfied, no questions asked
  • There is a one year warranty of EVERYTHING we offer
  • We have a 98% customer loyalty rating
  • Perfect Connections has been in business since 1992 with more than 1,200 customers in Central and Northern New Jersey

What Else Do We Offer?

Perfect Connections The Other Guys
Live 24/7/365 support available Most expect you to call during business hours
Technicians on call 24/7 There is no standard
Immediate response in case of emergency (typical response is 45 seconds) Typically respond within minutes
Service & maintenance contracts available Only available at large security companies
Leasing & financing available Standard for most
Customers save 10-20% on L & P insurance Standard for most

 

With the level of service and products we provide, our team of licensed professionals will ensure the security of your home or business.  If you live or run a business in Northern or Central New Jersey, don’t hesitate to give us a call at 800-369-3962 and visit our website for more information HERE.  Our services include on site security assessments, fire alarms, surveillance systems, access control solutions, burglar alarms, and alarm monitoring.  Let us help you protect what matters most!

How Vulnerable Is Your Home?

Dorothy-Insomnia Cured Here“There is no place like home.” — L. Frank Baum (The Wonderful Wizard of Oz (Oz, #1))

Isn’t that the truth?  There truly is no place like home.  It’s your place of comfort, family congregations, entertainment, and life.  With any home there are weak spots that open you up to potential threats.  Maybe you already know this because you’ve hired a professional to assess your security needs, and you now have a comprehensive security system installed.  Whether or not you have sought professional service to protect your home, there are things you can check/do to make sure you’re properly deterring potential threats.  Providing residential security systems solutions to Northern and Central New Jersey for the past 22 years, our team at Perfect Connections, Inc. can offer insight on how to better protect your home.  Check out the following tips for a safer home.

Knowing Your Weaknesses:

  • High or untrimmed shrubbery/vegetation surrounding your home
    • Creates convenient hiding spots for criminals
  • Leaving spare keys throughout your property-you know the typical “it’s under the matt” approach
    • Makes it easier for burglars/thieves to get into your home
  • Poorly lit driveways and home entries
    • Allows a criminal to go undetected/conceals them better
  • Leaving valuable items in plain sight
    • Gives a burglar more incentive to break-in
  • Out of date or dysfunctional fire alarms and carbon/smoke monoxide detectors
    • Leaves you and your family inadequately protected in the event of an emergency
  • Broken or weak door and window locks
    • Provides easier access to your home
  • Not having a home security system
    • All of the above

What You Can Do:

  • Keep the plants and vegetation surrounding your home trimmed especially near windows and doors
    • This will help decrease any potential hiding spots for criminals
  • Don’t leave spare keys out, or keep them fully concealed and secure (maybe in a coded or locked location)
    • Prevents an intruder from easily entering your home
    • Leaving a key with a neighbor is a better option as you don’t have to worry about losing a key outside or who might find it
  • Light your driveway, perimeter, and entries; use automatic timers
    • Intruders are less likely to attempt a break-in at a well-lit property
    • Automatic timers can be set to go off even when you’re not home
    • With home automation you can turn your interior lights on and off while you’re away vs having to leave lights on until you get home; a light left on for too long will tipoff burglars that you’re not really home, especially if they’ve been watching your home
  • Don’t leave valuables lying around your home
    • This includes jewelry, irreplaceable items, cash, small or moveable safes that house other precious objects or documents
  • Make sure your fire alarms and carbon/smoke detectors have batteries and are working properly
    • This will ensure you and your family will be properly warned in the event of an emergency, helping to prevent catastrophic loss and damage
  • Routinely inspect your door and window locks, and make sure they are locked
    • Locking your doors and windows may seem obvious, but many homeowners don’t do it because they live in a “safe” neighborhood. Don’t be fooled, anyone is susceptible to crime, the difference is how you are prepared for it.
  • Occasionally walk the perimeter of your home
    • It’s simple, but it will make you aware of any potential weaknesses and/or damage to your home
  • Hire a professional to install a comprehensive security system with alarm monitoring
    • They will perform an in depth inspection of your home’s interior and exterior
    • You will have a system that is customized to the specific needs of your home
    • You will rest easy knowing that your windows and doors have sensors, cameras are recording and deterring what is happening inside/outdoors
    • Your fire and burglar alarms are set to alert the authorities the instant something happens
    • You can access different features, including lighting, through home automation services

While you can certainly perform routine checks of your property, to fully secure your home, hire a professional.  An expert will pick up on things you may not notice and you’ll get unbeatable protection for your home and family.  If you are located in Northern or Central New Jersey, do not hesitate to call on our professionals at Perfect Connections Inc. to find out more about residential security systems.  We have been providing expert residential security services for over 20 years, and we are dedicated to understanding your specific needs.

If you live in Central or Northern New Jersey and would like information on any of the topics discussed above, please call 800-369-3962 or simply CLICK HERE.

For other helpful tips, check out these sites:

Safewise.com-Thieves Offer Home Security Tips

Safewise.com-Self Evaluate

Image Credit: Image by Insomnia Cured Here-Flickr-Creative Commons

Fire Safety & Code Requirements Intro

Fire-Thomass PicsWe all know that having working fire/smoke detectors, alarms, and fire extinguishers in our homes can prevent tragic loss and irreparable damage.  The same holds true for business facilities.  However, the codes and standards for a commercial space versus a home are different, and they can vary by jurisdictions as well.  According to the NFPA (National Fire Protection Association) codes are the rules and standards are the method by which the rules are applied.  There have been major events in history that have triggered modifications to national fire codes and standards.  The Station Nightclub fire in West Warwick, RI in 2003, and The Cocoanut Grove Nightclub fire of 1942 in Boston, MA are a couple examples of why and how fire codes have changed throughout the years.

If you are a business owner, you know the importance of protecting your facility, employees, and assets/inventory.  How can you be sure your business meets the proper fire safety codes?  In all likelihood, if you’re currently in operation, you’re building/facility has passed an initial inspection.  However, yearly inspections are required and codes are revised every 3-5 years.  If you are renovating or adding on to a space you will have to schedule a new inspection.  For this reason its best practice to involve an expert from the start of a project to avoid any major hiccups.

You’ll need the proper fire safety equipment which can include smoke detectors, fire alarms, carbon monoxide detectors, and possibly a sprinkler system.  Integrating these features with your alarm system is crucial for a quicker response from emergency services.  Installing a wireless smoke detector that is not connected to your alarm system doesn’t notify local services in the event of an emergency.  The only person that type of detector benefits is someone on site or nearby during an emergency.  What if no one is around?

Failure to comply with the proper safety and code requirements can lead to inspection rejection and fines.  Our licensed professionals at Perfect Connections, Inc. can ensure the safety and code compliance of your business by installing the proper fire safety equipment as part of a comprehensive business security system.  If your facility is located in Northern or Central New Jersey, our team can guide you through the process from initial assessment to final installation.  You have enough on your mind already, let us help you avoid mental anguish.

Reasons For Code Non-Compliance:

  • Egress is not met. This includes corridors, latching mechanisms, and access controls
  • Improper storage of combustible materials
  • Inadequate emergency lighting
  • Outdated fire extinguishers and other safety equipment
  • Electrical issues (i.e. improper use of extension cords)
  • Blocked access to fire hydrants
  • Sprinkler system isn’t labeled correctly
  • For more information check out com & NFPA

How Hiring A Professional Can Help:

  • They know what types of security equipment will work and comply with fire codes
  • They may already have a relationship with the local fire official
  • They can communicate technical information to contractors, architects, & engineers
  • They know how to integrate fire alarms and smoke detectors in a comprehensive security system
  • They understand the importance of code compliance and fire safety
  • They know how egress can be affected by different access controls
  • They will help you avoid penalties and failed inspections by implementing proper installation

Call our licensed professionals at Perfect Connections, Inc. to perform an assessment of your business facility.  Let us help you discover how to protect your business with a comprehensive security solution that includes fire alarms, smoke detectors, and CO detectors.

If you live in Central or Northern New Jersey and would like information on any of the topics discussed above, please call 800-369-3962 or simply CLICK HERE.

Image Credit: Image by Thomas’s Pics-Flickr-Creative Commons

Home Security-What is required of you?

You’ve just had a licensed professional install a brand new, custom, comprehensive home security system.  All devices are functioning properly and you’re feeling safer already.  What now?  Is there anything you need to do?  What is expected of you to maintain your system?  In all honesty, not much.  However, we live in an imperfect world, and no system is completely maintenance free.  Think about it, security devices (wireless or not) including cameras, motion detectors, smoke detectors, and sensors all require some form of energy in order to communicate with the central control panel in your home.  So what does that mean for you?  In most cases it means the purchase and replacement of batteries.

Who is responsible for purchasing replacement parts, installing them, and inspecting the devices?  During the process of researching a security company, you probably came across service contract agreements.  Service contracts spell out who is responsible for what, and the associated cost/s.  The length of the contract depends on the company, industry standard tends to be somewhere around 36 months.  Some companies do offer a month to month service with no contract.  It is important, as the consumer, to understand the terms of your service agreement and warranty as it will outline what is covered by your security systems provider, and where your responsibilities lie.  Be sure to get a written copy of your agreement, it’s a good reference and it will help with any disputes.

Contract-24oranges.nlHere at Perfect Connections, Inc. we believe the typical industry standard 90 day warranty is not fair.  That’s why  we offer our clients in Northern and Central New Jersey replacement of any damaged equipment (with minor exceptions) for up to an entire year, at no cost to you.  Unlike other security systems companies, we also offer a 30 day money back guarantee.  Like you, we expect quality products and service to deliver value, not headaches.  We pride ourselves on delivering top notch customer satisfaction.

Here are some helpful questions you might want to ask your security professional:

  • Am I charged for false alarms?
  • What, if any, are the fees for service calls?
  • How long is my contract/agreement valid?
  • What happens if I move before the contract/agreement expiration?
  • What is covered under my contract/agreement?
  • Is there 24 hour customer service?
  • Who will be entering my home for repairs/maintenance?

Maintenance Basics

As a security system owner you really don’t need to worry about the functionality of your new devices on a daily basis, custom home security systems are designed to last.  After the initial installation your system should run smoothly for a long time.  As previously mentioned, you might have to replace batteries every now and then, and there may be periodic software updates.  Devices that typically require batteries include motion detectors, smoke detectors, carbon monoxide detectors, door and window sensors, and cameras.  If you’re not comfortable, or unsure of, the type needed for your devices you can always call upon your security system provider, and they can give you that information or replace them for you.  Be aware there might be a cost associated with a service call, but ultimately that cost is nothing compared to what it would be to replace devices damaged by improper maintenance.

Aside from the occasional battery replacement, what else might you want to check on?  Performing operational tests to make sure everything is running correctly is a good idea.  Your central control panel should have some sort of alarm test section/button.  Before running a test on your system, you should alert your monitoring service to prevent a false alarm.  Requesting annual inspections performed by a professional will help with the upkeep and functionality of your system.  Some companies even offer annual inspections as part of their service agreement/contract.  If you have any questions or are unsure of how to maintain or check your security system, always call a professional.  This will help avoid accidentally setting off false alarms or damaging equipment.

Some general security maintenance tips to keep in mind are to make sure your sensors and detectors are clear of cobwebs and obstructions that may cause false alarms.  Occasionally check that your lighting, interior and exterior, is working properly as it can be a powerful crime deterrent.  Periodically taking a quick stroll around the perimeter of your home will help assure everything is in order, and add to your peace of mind.  It couldn’t hurt to occasionally check for general wear and tear, or damage, to your security devices.  Think of your home as a kit of parts, everything must be put together and maintained properly in order for it to function optimally.  You wouldn’t let a leaky faucet go unrepaired for the fear of flooding, your security system is the same.  If you notice something that doesn’t seem right, contact an expert, they will save you time, money, and aggravation.  Your home is the physical structure that protects your family and possessions from the elements, your security system is a partially invisible shield that helps prevent all sorts of potential catastrophes.  Keep it running smoothly.

While you can perform some of the basic upkeep of a security system yourself, is it always wise to inform or include your security systems professional if it is unclear what needs to be done.  At Perfect Connections, Inc. we put customers first.  Our specialists are knowledgeable about the devices they install, and understand the complexities of a comprehensive security system.  Our team has been providing expert service in Northern and Central New Jersey since 1992.  With decades of experience you can be sure Perfect Connections, Inc. understands what matters most and will provide superior home security service.

If you live in Central or Northern New Jersey and would like information on any of the topics discussed above, please call 800-369-3962 or simply CLICK HERE.

Image Credit: Image by 24oranges.nl-Flickr-Creative Commons

What We Mean By “Security System”

Security-American Advisors GroupWhat is a security system?  This may seem like a silly question, but no two security systems professionals will give you identical answers.  Here at Perfect Connections, Inc. we have spent decades defining what a security system is and how it changes people’s lives.  Our team has been providing expert service to Northern and Central New Jersey businesses and homes since 1992.  When it comes to security systems we believe there are key components, when combined, create a comprehensive system that will provide unbeatable protection for your business or home.  Burglar alarms, access control, surveillance systems, and fire alarms are the major umbrella of ingredients for a comprehensive security system solution.  Sounds good, right?  What does it all mean?  By examining how these different security features work together, and how they are applied in different situations, you will gain a better understanding of what a “comprehensive” security system is.

How do you define what a security system is?  Let’s break it down.  According to Dictionary.com, the word “security” can be loosely defined as freedom from care, risk, anxiety, danger, or something that makes you feel safe.  A “system” is described as, “an assemblage or combination of things or parts forming a complex or unitary whole.”  Combine the two and you have an assemblage of parts that provide freedom from danger and make you feel safe.  That’s exactly what the end goal of installing a security system is.  Its making you feel safe, knowing you’re protected, and obtaining a peace of mind you can’t get from anything else.

Home Versus Business

While the combination of security features used in commercial and home applications are similar, they are not exactly the same.  Nor should they be, a home is nothing like an office building, scrap yard, manufacturing or healthcare facility.  There are different requirements and fire safety codes and standards  for each, and they are dependent on the state and area you reside or run a business in.  You security systems professional should know which rules apply to your specific situation.  Rules aside, let’s discover the similarities/differences between residential and business security systems.

Access control, burglar alarms, surveillance systems, fire alarms, and carbon monoxide detectors are like the bread and butter of a comprehensive security system.  In a residence, access control could mean entering a personal code on a key/touch pad in order to gain entry to your home.  In some cases it could mean using a fingerprint to deactivate a lock.  Door and window sensors can act as another layer of access control.  For example, if someone were to break a window or kick open a door, the sensors would be activated and so would the alarm.  This would help fend off the potential threat and prevent full access to your home.  Depending on your business facility you might have similar features.  A main difference between your home and your business is you likely have employees.  Having employees could mean limiting access to different areas of your building/facility, dependent on an individual’s clearance level.  In this case you might issue swipe cards or key fobs that would communicate with a reader at an entry way.  These types of controls help limit who can enter, and sometimes exit, specific areas of your facility.

Surveillance equipment that is tied into your security system is a great crime deterrent, especially when visible or known to outsiders.  It can help you and the local authorities catch criminals in action.  Having cameras throughout your residence not only helps you feel more protected, but it can provide remote access to your home when you can’t be there.  By using a mobile device and the Alarm.com app, you can communicate with your security cameras from virtually anywhere.  This holds true for commercial applications as well; a major difference being a larger coverage area and camera size.  Don’t worry, the size of a camera is not indicative of its quality- bigger isn’t always better.  Your security systems professional will have better insight as to the type, size, and quantity of cameras to install at your home or business. Having cameras throughout your building/facility will also help decrease the chances of employee theft.

Having the proper fire alarms, carbon monoxide (CO), and smoke detectors in both a residential and business setting is not only a good idea, it’s required by state and local laws/codes.  How does this tie into a comprehensive security solution?  When deciding on features for your security system, you can opt to have fire alarms and CO detectors communicate with your central monitoring panel and your alarm monitoring service.  This helps immediately alert police, fire stations, and ambulance at initial detection, preventing potentially life threating situations.  What good is a CO detector or fire alarm if it’s beeping and no one is around to hear it?  That’s where alarm monitoring services come into play.  Having an alarm monitoring service means you and emergency responders will be notified of disturbances at your home or business, even if you’re not there.

Whether you are considering a residential or business security system for the first time, or want to explore your options, do not hesitate to contact our team at Perfect Connections, Inc..  We have been providing home and business security system solutions to Northern and Central New Jersey for 22 years.  We’re here to help you protect what matters most.

If you live in Central or Northern New Jersey and would like information on any of the topics discussed above, please call 800-369-3962 or simply CLICK HERE.

Image Credit: Image By American Advisors Group-Flickr-Creative Commons