Why Does an Assisted Living Facility Need a Security System?

Assisted Living FacilityAssisted living facilities are dynamic environments.  You have occupants with varying levels of medical needs alongside administrative, medical, and visiting personnel.  It’s a somewhat complex security issue because residents and staff need to be able to move throughout the facility freely, but unauthorized entrants must somehow be kept out.  The mental health and acuity of residents can also be a cause for concern.  In an aging population medical conditions like dementia and Alzheimer’s can cause residents to wander off or get lost which is a major concern for staff and resident relatives.  Thankfully by implementing security system solutions many of these concerns can be addressed.

At Perfect Connections, Inc. our licensed security system integrators have been providing comprehensive security solutions to healthcare facilities throughout northern and central New Jersey for the past 23 years.  Our team understands the importance of securing assisted living facilities isn’t solely about protecting physical assets, it’s about ensuring the safety and security of the people that live and work there.  It’s about providing a peace of mind to not only the staff and residents, but resident’s families as well.

Comprehensive security systems should include fire alarms, smoke and carbon monoxide detectors, burglar alarms, a surveillance system, access control, and a monitoring service.  One of the most important components that should concern assisted living facilities is access control.  Access control can be implemented in a number of ways and an assisted living facility may require more than one mode.

The on-site staff will likely need access to areas where medication is stored and administrative offices, supply rooms, and medical records etc.  Access not only has to be convenient, but limited to authorized staff.  The reason this can sometimes be challenging is because residents want to be able to roam throughout the facility freely as do visitors.  Fortunately with access control solutions the chances of a resident or visitor wandering into a restricted area are lowered significantly.

By installing readers at entries and distributing credentials (fobs, swipe cards, and proximity cards) to authorized users, access will be limited.  The benefit of using readers in conjunction with credentials vs traditional locks and keys is you don’t have to worry about lost or stolen keys.  Cards and fobs can be remotely disabled whereas a lost key may never be recovered which ultimately leads to changing out the locks and over time that can be costly.

According to Mark Jarman, President of Inovonics, “…the assisted living market has changed from one of simply providing clinical care, much like hospitals, to sprawling campuses which are often a blend of independent living, assisted living and skilled nursing services.”  This creates a more complex environment that requires increased safety and vigilance.  Assisted living facilities are full of activity, the constant coming and going of staff, residents, and visitors, it can be challenging to keep an eye on everything, that’s why having a surveillance system is vital.  It’s a helpful tool that allows staff to keep track of patients that might have the tendency to wander and it gives residents a peace of mind.  In the event an intruder is able to gain access to the facility, surveillance will help authorities catch the perpetrator and depending on the type of system, it can even be setup to send real-time alerts to staff members on their mobile devices.

Aside from surveillance and access control solutions it’s imperative and likely required by local and national laws to have a fire alarm system and smoke and carbon monoxide detectors.  Fire alarm systems and detectors are lifesaving components that when tied to a monitored security system become even more effective.  With a monitored system, when an alarm sounds, a signal is sent to the monitoring station which then immediately alerts emergency responders, and in unpredictable situations it is imperative to have the quickest response possible.  This is critical in an assisted living facility as residents are likely slower moving and may have impaired hearing or eyesight.  Some fire alarm systems can even indicate which detectors or alarms within the facility initiated the alert which is helpful to responders as they’ll have a better idea where to start when they arrive on site.

The reasons why an assisted living facility would need a security system are evident.  There is a need to protect residents, staff, visitors, medical records, physical assets, and facility property.  A comprehensive security system that includes access control, surveillance, fire alarms, smoke and carbon monoxide detectors, and a monitoring service is essential.  At Perfect Connections, Inc. our licensed integrators can help design a custom and comprehensive system that is tailored to the specific needs of your facility.  Every organization is unique and should be treated as such, especially when it comes to matters of security.

If you live or run a business in Central or Northern New Jersey and would like information on any of the topics discussed above, please call 800-369-3962 or simply CLICK HERE.

Image Credit: Image by U.S. Department of Agriculture-Flickr-Creative Commons

NFC Technology-How Mobile Are We?

Access-ErvinWe use our smartphones and other mobile devices for many functions in our daily lives.  It’s almost impossible to go through an entire day without seeing someone tapping, scrolling, or swiping through their phone, never mind using your own phone.  We’ve created a mobile environment where convenience lies in the palm of our hands.

Technological progression has taken us so far in a short amount of time; we can pay our bills on our phones, we can chat with someone a world away, we can make everyday purchases, and now they can be used as an extension of our security systems.  In particular as a means of access control and authentication in commercial applications using near field communication (NFC).  According to Jeremy Earles, Readers and Credentials Portfolio Manager for Allegion, NFC technology, “provides simplified transactions, data exchange and wireless connections between two devices that are in close proximity to each other…”  This is essentially the same technology you may have seen advertised by Samsung where two phones can be tapped together to share information, see HERE.

At Perfect Connections, Inc. our team of licensed professionals provide comprehensive security system solutions to businesses throughout northern and central New Jersey.  We have been helping a wide range of businesses secure their facilities for over 20 years.  As with any technology, progression in the realm of security components shows no signs of slowing.  At Perfect Connections we realize it is our responsibility to stay on top of these changes and provide our clients with solutions that are current but practical as well.

NFC technology is an exciting new venture in access control applications.  However, it has yet to become as ubiquitous as traditional access controls like key fobs, swipe cards, and proximity readers.  One of the many reasons being NFC technology has yet to become an innate feature in the spectrum of devices in circulation today.

In theory NFC access control would work by allowing your employees and authorized users to utilize their mobile device, likely their cellphone, as their access credential.  The user’s phone would have an embedded NFC chip that would wirelessly receive an authorized credential from an administrative control.  This process can be similar to how you would download an app or retrieve information stored in a cloud service; or it could be easily managed by plugging the phone into an administrative device via a USB cord.  Once the phone has the proper credential it can be used in the same fashion as a fob or proximity card, simply tap the phone or be within range of a reader that will grant or deny access.  Imagine the convenience!

With 5.9 billion, or 87% of the world’s population, being mobile subscribers it’s no wonder NFC technology is creating buzz among end users and security integrators alike.  Of those mobile subscribers 91% keep their phone within and arm’s length throughout the day and night.  It only makes sense that phones would become part of integrated security protocols.  With younger generations the desire for new and streamlined processes is endless, especially for those now entering the workforce.  They don’t want to be bothered with having to search through their pockets or purses for badges or fobs when their phone like an extension of their hand.  While NFC technology may not be the universal method for access control yet, the case for it exists today.

One of the many benefits NFC technology offers is no longer having to print or buy new ID badges which can be costly and time consuming.  It also allows you to change credentials on and as needed basis.  This would be helpful if you have a contract or temp worker who needs provisional access.  You would simply send or upload a temporary credential to their phone and when their job is done you can delete access from the administrative network.

According to Ron Oetjen, president of Intelligent Access Systems (IAS), NFC technology saves money by not having to replace lost or stolen card credentials.  Oetjen argues that security may be even better when using smartphones than cards or fobs considering how obsessively people guard them, and the fact that in order to use it as a credential the phone first has to be unlocked using a PIN or biometric identification.  So many companies already employ a BYOD (bring your own device) policy at work that the transition would be easy for the user.  If a phone is lost or stolen it can be remotely tracked, disabled, and/or wiped preventing an unauthorized user from gaining access.

Like any other developing technology, NFC is not perfect and consumer perception is still evolving.  Currently one of the major drawbacks is that it’s not universally integrated in mobile phones and access readers.  Certain manufacturers like Apple and Google have yet to include NFC technology in their devices making the user purchase external accessories that can be bulky and unattractive.  Then there are some businesses that don’t want to lose the traditional ID badge that displays a photo of the user for security reasons.  The issue of existing security infrastructure can be tricky too as it may require the removal and reinstallation of new system components which adds cost.

The world of security systems is constantly evolving.  This requires integrators and end users to be aware of changes that will affect and potentially enhance their systems.  NFC technology is an exciting addition to the access control component of a security system that will likely become more ubiquitous in the coming years.  It will provide a new level of security and convenience that has yet to be fully realized.  At Perfect Connections, Inc. our licensed integrators are constantly educating themselves on changes in the industry and how they may benefit our clients.  We provide comprehensive security systems that include access controls to businesses and facilities throughout northern and central New Jersey, and have been doing so since 1992.  Our experts will help guide you through the process from an initial security assessment to final installation, implementing technologies that are not only effective but make sense for your specific situation.

If you live or run a business in Central or Northern New Jersey and would like information on any of the topics discussed above, please call 800-369-3962 or simply CLICK HERE.

Image Credit: Image by Ervins Strauhmanis-Flickr-Creative Commons

Security’s Role in Property Management

Commercial BuildingAs a property manager you have a lot of people that depend on the safety and security of the real estate you oversee.  Whether or not you own the properties you rent, or work with a landlord in managing their properties, a bulk of the responsibility lies on your shoulders.  Your main goal is to attract responsible patrons, keep them, and build your brand.  How can you do that if the property you oversee is publicly perceived to be too risky or unsafe?  That’s the problem, if there has been an incident at a property that you own the public tends to remember and will likely steer clear of that address.

This negative reaction can be limited by implementing preventative security measures that meet the needs of your tenants and the risks associated with the surrounding area.  One of the best preventative measures you can take as a property manager is to incorporate a comprehensive security system in combination with defined property protocols.  At Perfect Connections, Inc. our licensed integrators provide comprehensive security system solutions that suit your specific needs.  We have been installing security systems in facilities and residences throughout northern and central New Jersey for the past 23 years.  Our team recognizes the challenges property managers face dealing with multiple properties both commercial and residential.  We specialize in comprehensive security systems that include fire and burglar alarms, access control solutions, video surveillance, and system monitoring.

Trying to determine what type of security system is necessary for a specific property can be difficult that’s why it is important to involve a security professional from the start.  This is especially true for new construction projects.  Involving a security integrator from the start will ensure you are getting the coverage you need and create a seamless installation process.

One of the first and most important procedures to tackle is a risk assessment.  A risk assessment should include a licensed security systems integrator and it should be performed as early on as possible.  This will help determine where your greatest security threats are and how best to tackle them.  The next step would be to design a custom security system that helps combat those threats.

While every security system application will be different dependent on the location there are some key components that will benefit most buildings.  Video surveillance is a major security feature that is essential to any comprehensive system.  The mere presence of a camera system is sometimes enough to deter potential criminals.  It helps keep an eye on your property even when you can’t be there, it also gives your tenants a peace of mind knowing their public spaces are being looked after.

Access control is another important piece of the security system pie.  It helps limit who and how people can gain entry and sometimes exit.  Access control can be implemented in a number of ways.  Often times a credential is issued to the approved users and they typically come in the form of a swipe card, a fob, or a proximity card.  These credentials are used in conjunction with an electronic reader installed by the desired entry point.  Using access control credentials instead of traditional keys helps prevent lost or stolen items from being duplicated.  A similar type of idea can be used with parking lots and garages as well.

Fire and burglar alarms in combination with access control, video surveillance, and an alarm monitoring service make for a comprehensive security system.  A security systems integrator helps ensure your fire alarm is installed and operates according to national and local codes.  Having an alarm monitoring service will help alert you and the proper authorities at the first sign of a disturbance.  With today’s technology there’s the potential to remotely monitor what is going on at your facilities through an app on your smartphone.  Mobile apps typically have the capability to send you notifications if an alarm is triggered, or you can customize the type of notifications you want to receive.  This could be particularly beneficial if you own multiple properties in different areas.  A security system is meant to be a purveyor of safety and convenience.  It helps protect your property investments and your patrons.

There is no “one-stop” security solution for any facility or residence.  That is why it is imperative to involve a security systems integrator, they will assess the risks associated with your particular facility and design a system that suits your specific needs. As a property manager you have people that depend on you to maintain the facilities they utilize, and security should be a factor in that maintenance.  Even if installing a security system isn’t your decision to make, it’s worth bringing up to whomever would make that choice.  Having a comprehensive security system can be a good selling point to your clients and a way to keep them.  Our team at Perfect Connections, Inc. has been providing comprehensive security system solutions to facilities throughout northern and central New Jersey since 1992.  We understand the value a security system can add to a facility and the sense of safety it instills in those it is meant to protect.

If you live, run a business, or manage properties in Central or Northern New Jersey and would like information on any of the topics discussed above, please call 800-369-3962 or simply CLICK HERE.

Image Credit: Image by Ines Hegedus-Garcia-Flickr-Creative Commons

What Are My Access Control Options?

Steven DepoloWhat is access control?  In the simplest of terms it can be explained as a means to allow or deny entry to or exit from a designated space.  Think of the kinds you likely use on a daily basis, a key to lock or unlock your front door or an electronic gate that lets you into the parking garage at work.  But what does it mean, what are the options when it comes to business integration and security systems, and why might your facility need it?  As licensed security systems providers our team at Perfect Connections, Inc. has been providing comprehensive security solutions to businesses throughout northern and central New Jersey for the past 23 years.  We have extensive knowledge and experience in creating comprehensive security systems that often include some form of access control.

Before looking at the different types of access control available it is important to understand why it may be necessary in the first place.  In most cases access control is used as a layer of protection.  What warrants this added layer of protection is subjective.  It could be company assets, valuable materials, sensitive or confidential information, medication (assisted living or healthcare facilities), staff and employees, or any combination of these items.  Regardless of what needs protection, the point is it warrants reinforcement.

The most simplistic and ubiquitous form of access control is a door lock and key.  While this system is effective at creating a temporary barrier, it is not sophisticated enough to prevent a break-in on its own.  Consider how easy it is to lose a key or duplicate one for that matter.  An experienced burglar or criminal could easily pick a standard lock.  This is why many companies turn to more advanced technologies typically provided in conjunction with a comprehensive security system.

An access control system (ACS) consists of the user being issued a “credential” which is then used on an electronic reader typically at the point of entry or in close proximity.  A credential can consist of any predetermined physical item like a plastic ID card or token that is embedded with the appropriate access information.  When it is swiped, tapped, or within range of the electronic reader, access or exit will be permitted.  According to SecurityMagazine.com, “A credential is presented to an electronic reader that gathers information stored on the credential and compares it to preset parameters and information stored in the ACS computer.”

A fairly common form of access control is using a keypad and PIN number or code.  When used individually this type of technology is not always effective.  PINs can be easily stolen by an onlooker observing you entering it.  Wear and tear on the same digits on the keypad can also be a dead give-away to someone looking to gain entry.  When used in combination with other access control methods a keypad can become more effective as an added layer of security.

One of the most secure and pervasive electronic technologies being implemented in the access control industry today is proximity technology.  How does it work?  Basically a plastic card or token (fob) is embedded with an electronic chip and antenna.  The internal chip is coded and when presented within range of the electronic reader the code is transmitted.  If the code is recognized and verified by the reader access will be granted.  The obvious downfall of this type of system is if you were to lose your card/token or if it were stolen.

Looking toward the future a less popular form of access control is sitting on the back-burner.  Biometrics.  According to Steven Hausman biometrics involves, “analyzing physiological and/or behavioral characteristics of the body, both classes of which would be presumably unique to an individual, and thus more reliable than traditional methods of verifying identity.”  This could be anything from fingerprint to vocal recognition.  This technology isn’t as widely used as some of the more traditional forms of access control because of its cost and reliability issues.  Although it may be difficult to replicate physical traits, it can be done.  The television show “Mythbusters” proved that fingerprints can be replicated using latex and ballistics gel.  While this technology may have some kinks to work out, it’s something to keep an eye on in the future.

There are many viable options when it comes to access control integration.  When combined with a comprehensive security system access control technologies become more effective at deterring crime.  A comprehensive system includes not only access control but video surveillance, fire alarms, burglar alarms, and alarm monitoring.  Our team at Perfect Connections, Inc. has been providing access control and security system solutions to businesses throughout northern and central New Jersey since 1992.  We understand you have many concerns when it comes to the security of your business, and we are here to help guide you through the process from an initial assessment to final installation.

If you live or run a business in Central or Northern New Jersey and would like information on any of the topics discussed above, please call 800-369-3962 or simply CLICK HERE.

Image Credit: Image by Steven Depolo-Flickr-Creative Commons