How To Avoid Security Scams

March 27, 2017 By Leave a Comment

Scam-Widjaya IvanImagine you’re at home and the doorbell rings. You go to answer the door. Who’s there? It’s a salesman claiming to be a representative from a security system company. They tell you they’re at your home to offer you a free security system. Sounds too good to be true, right? That’s because it probably is. Unfortunately, this type of scam is not uncommon in the residential security system industry.

At Perfect Connections, Inc. we believe in helping our customers, not ripping them off. Our licensed experts install customized and comprehensive residential security systems throughout Northern and Central New Jersey. We know each home is unique, which means each system should be tailored individually. False promises, aggressive sales tactics, lengthy and overpriced contracts are NOT what we are about. Unfortunately, there are many door-to-door “sales” people that are only looking to make a quick buck. In doing so, they typically pressure you to sign high priced contracts or make a purchase on the spot. They talk fast to avoid any questions you might have, and to meet their end goal which is you writing a check or giving them your credit card information.

These so called “sales” representatives aren’t even associated with an actual security company in many instances. In some cases, like one reported by CBS Miami, these sales associates may falsely represent themselves as part of an already established company. The case in Miami involved a man named Yassiel Cabre who reportedly worked for a company called Alarm Digital Telecommunication. Instead of representing himself that way, he would tell homeowners he worked for ADT, which is a well-known security systems company. He even gave out folders and business cards that clearly displayed the ADT logo. He conned one victim into signing a 5 year contract (industry standard is typically 36months) with a company called Monitronics (ADT competitor), promising them they would be saving money because ADT supposedly purchased Monitronics. Of course this was 100% false.

Con artists or aggressive door-to-door sales people will sometimes use scare tactics to get you to sign contracts, buy what they are trying to sell, or simply let them into your home-only to steal from you. They might feed you forged crime statistics about your neighborhood to persuade you into buying what they’re offering. They do this hoping fear will get the better of you. If they’re not scaring you into buying an inadequate or fake system, they might offer freebies. A common tactic is to offer a free “system” in exchange for allowing them to put a sign on your lawn (consumerreports.org). While this may sound like an awesome deal, it’s not. As you’re caught up in the word “free,” long term contracts will be sneaked in as a formality of the deal, and you’ll sign because it seems fair. Next thing you know, you’re locked into an expensive agreement that costs an arm and a leg to cancel.

Don’t let yourself be a victim of these forceful sales strategies. There are some telltale signs that you might be getting scammed or ripped off. Check out the list below:

  • Aggressive sales tactics
  • Skipping right to the contract instead of taking the time to discuss and review the vulnerabilities of your home
  • Limited time offers
  • Companies that sell your contract to a bigger company after the initial agreement is made
  • Using fear as a selling point
  • Offering everything for “free”
  • Claiming to be a representative from your current security systems company
  • They will not produce proper identification or licensing
  • Fast talking and speedy contract review
  • Immediate installation without an assessment

Lesson number one: do your research before signing anything. If you suspect someone of false representation or not having the proper licensing, report it to your local authorities. Be sure you find a security systems company that is not only reputable but knowledgeable. The sophistication and effectiveness of your system is only as good as the experts who provide and install it. For over 20 years Perfect Connections, Inc. has been providing custom residential security systems to Northern and Central New Jersey. Our specialists are licensed and understand the complexities of a comprehensive system. We know how to guide you through the process from an initial on site assessment to final installation. Let us help you protect what matters most.

If you live in Central or Northern New Jersey and would like information on any of the topics discussed above, please call 800-369-3962 or simply CLICK HERE.

Image Credit: Image by Widjaya Ivan-Flickr-Creative Commons

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Hybrid Surveillance

February 13, 2017 By Leave a Comment

Mike Mozart-surveillanceAs a business owner protecting your facility is always a top concern. Are you getting the coverage you need? If you have a comprehensive security system you’re already in a good position. However, a security system is only as good as the sum of its parts. One of the most crucial parts of a security system is the surveillance aspect. Surveillance systems are the eyes that keep watch over your business even when you can’t.

Like any other technology surveillance equipment is constantly evolving through research and development that is meant to improve its efficiency. In today’s IoT (Internet of Things) IP-based (Internet Protocol) systems are a driving force that is changing the role of surveillance in comprehensive security. But not everyone is so keen on the uptake. Prior to the inception of IP cameras and network devices the world was and has been dominated by analog cameras and DVR devices (Digital Video Recording). If you have existing surveillance equipment, chances are it’s a legacy analog system.

While the IP surveillance trend is picking up, there are still more than 40 million analog cameras in operation around the world today. Making the switch from analog to IP isn’t an easy transition for everyone and integrators have become increasingly aware. Fortunately there are hybrid solutions that allow you to work with your existing analog infrastructure and start your migration to an IP-based system. At Perfect Connections, Inc. our team of licensed integrators work with you to provide comprehensive security solutions that meet your needs. Our experts have been providing comprehensive security system solutions, including surveillance, to businesses throughout northern and central New Jersey for that past 23 years. We recognize the value technology adds to the security systems we install and how they can benefit our customers.

Why replace an analog system? To be fair, analog systems have filled a security need since the beginning of surveillance that would have otherwise gone unfulfilled. But just like any technology, progress is always pushing the envelope of what is relevant and effective. Look at smartphones, they are constantly evolving, every year a new model with new features that jettisons society forward. While businesses aren’t necessarily turning over their surveillance systems at the same rate, the growing trend is leaning towards IP and network based solutions.

Hybrid solutions for companies that aren’t ready to make the full switch to IP just yet offer the benefits of a more effective system that will ease the transition when the time is right. According to Mark Collett, general manager of Sony Security Systems Division, “With hybrid solutions, you can get the best of both worlds—the near-zero latency of analog plus IP’s HD imaging quality.”

Video encoders are the catalyst for the hybrid solution, replacing out of date and expensive DVRs. DVRs were traditionally responsible for storing and recording footage captured by connected surveillance cameras. According to James Marcella, a technologist in the security and IT industries, a video encoder is, “an open-platform technology that acts as a bridge between the analog and digital world by essentially turning an analog investment into IP cameras.” Video encoders would allow you to make use of existing infrastructure by attaching to the coaxial cable from you analog system, transforming the analog signal into a digital stream.

Many industry experts consider DVRs to be one of the most expensive pieces of equipment the consumer will purchase, and they are typically outlived by the analog cameras. Also, they are not dependable, if they go down so does the whole surveillance system, and this could happen at a critical moment. Video encoders are capable of running on power over Ethernet that can be tied to a backup power supply, keeping you covered no matter what. You can also employ redundancies like NAS devices (Network Attached Storage) and SD memory cards to help prevent recording loss.

DVRs lack the image resolution, edge intelligence, and network capabilities that a video encoder can offer. The frames per second rate (fps) is what creates a smoother clearer image, the higher the better especially in high motion scenarios. Video encoders are capable of capturing images at up to 60fps whereas DVRs only go up to 15fps. DVR intelligence is typically limited to whatever the manufacturer specifications have been set to. Video encoders open the door to third party intelligent applications which allow you to choose video management software from virtually any provider in the connected world. This creates a platform for advanced video analytics.

There is a large storage and scalability disparity between DVRs and video encoders. DVRs typically have a low tolerance for the quantity of cameras they can accommodate which can leave a business vulnerable by not being able to cover risky areas. On the other hand video encoders offer virtually limitless retention by being highly scalable. Video encoders have the ability to accommodate single cameras and there are some units that can accommodate up to 84 cameras making them a highly flexible and effective solution for a large or small facility.

The hybrid solution allows you to keep existing analog cameras and infrastructure and as the cameras die or warrant replacement, they can easily be swapped out for IP creating a smoother transition. Remote monitoring is another benefit to opting for a hybrid solution. This adds a level of security you can’t obtain from an analog system, being able to login to your surveillance system to see what is going on at your facility when you can’t be there.

Hybrid solutions are an economic and less disruptive option if you’re not fully committed to taking the IP plunge, even though progress will continue to push us in that direction. If you opt for a hybrid solution or aren’t sure what to do always consult a licensed professional to ensure proper application and installation. At Perfect Connections, Inc. our licensed integrators have been providing comprehensive security solutions to businesses throughout northern and central New Jersey since 1992. We can guide you through the process of creating a system that meets your specific needs, from an initial assessment to final installation.

If you live or run a business in Central or Northern New Jersey and would like information on any of the topics discussed above, please call 800-369-3962 or simply CLICK HERE.

Image Credit: Image by Mike Mozart-Flickr-Creative Commons

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Moving To The Cloud

February 6, 2017 By Leave a Comment

Pattys-photos-cloudsWe’ve all seen those puffy white, wondrous, water vapor creations up in the sky, commonly known as clouds. These natural wonders are not the clouds we’ll be investigating here. Instead we’ll be taking a look at what the “cloud” is in relation to business networks and their security infrastructure.

You may be using the cloud in some form already and not even know it. Think about your everyday, do you use an internet based e-mail account, like Gmail? If so, then you use a cloud based service. So what is the “cloud”? Basically, the cloud takes recorded information and stores it on internet servers. Instead of taking up space on your computer or on a physical storage device your information is accessible via the internet. In our physical world of limited space and the desire to streamline as much as possible, the cloud is helping achieve just that. While it is an exciting technology with seemingly endless applications, it is not without flaw. That being said, its benefits seem to outweigh its imperfections; and with non-stop progression in technology it can only improve with time.

Where does the cloud fit within the security system industry? In security applications today, cloud services are becoming a presence in business video surveillance and access control solutions. As security system components migrate towards a more cohesive integration the need for heavy wiring, cables, and hardware is dissipating making the cloud a more viable option for some. As a licensed security systems provider our team at Perfect Connections, Inc. strives to utilize current technologies that make sense within an organizations facility and their budget. We have been providing comprehensive security solutions to businesses throughout northern and central New Jersey for the past 23 years.

How is a cloud-based security network set up and what are the benefits? In many cases a comprehensive security system is comprised of multiple surveillance cameras, some form of physical access control, fire and burglar alarms, and an alarm monitoring service. Surveillance and access control are the areas where the cloud seems to have the most impact these days.

As end-users and integrators move away from analog and switch to IP surveillance systems the video cameras themselves are becoming more advanced. According to Steve Surfaro, an Axis Communications’ Security Industry Liaison, “Many of today’s network video cameras are actually platforms or small computers, complete with solid-state storage and room for onboard security and video content analysis ‘apps,’ as well as enhanced image processing.” Otherwise, in a cloud environment cameras are linked to a company’s network and record footage that is stored on encrypted internet servers. If you think about it, it’s doing the same thing as a traditional surveillance system would as far as recording data and storing it, it’s just the means of conveyance that differs.

When it comes to access control linked to the cloud the possibilities include, but are not limited to, being able to control door, elevator, and card access remotely from a mobile device. Being able to remotely access a system through a secured network in the cloud opens the door to a world of convenience and efficiency. As surveillance and access control continue to be further integrated through wireless and IP systems, managing them with the cloud will likely become commonplace.

The benefits of using the cloud include reduced infrastructure, low system maintenance, low energy consumption, flexibility, scalability, and almost unlimited storage capabilities (Griffin, Joel-Securityinfowatch.com). It helps eliminate the need to use multiple processes to operate a security system, potentially alleviating pressure on a company’s IT department. This could help cut down on unnecessary manpower costs. And the capability for remote software updates would eliminate the hassle on both the end-user and system integrator.

While there are many benefits to utilizing the cloud for video surveillance and access control, it is not a perfect system on its own; and it may take time before it becomes a pervasive technology. Systems that rely solely on the cloud for recording and storage face some obvious risks. For one, there is the potential for network outages.

According to Pierre Racz, president, CEO and founder of Genetec-a company focused on hybrid cloud solutions-it is likely that you will have network outages with the cloud. However, these outages are estimated to be no more than 4 hours per year. Fortunately there are inexpensive solutions to such an issue. To avoid losing any data a local recording device can be set up to operate for more than 4 hours. Implementing redundancies like NAS (Network Attached Storage) drives will also help eliminate any potential losses created by outages.

The initial cost of a cloud based system may also be a deterrent to end-users. However, Racz points out that the maintenance costs for a cloud-based system are far lower than maintaining the extensive hardware that comes with more traditional systems. Business size is also a factor in the cost. Cost will vary depending on how many cameras, how much bandwidth, and other equipment is required. So while a cloud-based system may not initially make sense for a high-rise office building, it may make sense for a singular business or a company with multiple small locations. Cloud access is another major concern for end-users. The question remains, what is stopping someone from hacking into my network? Industry experts believe this concern can be eliminated based on the high level of encryption used to authenticate users.

Even though there might be a few technical hitches with cloud integration in the security industry today, it promises to be more ubiquitous in the near future. The communication gap between end-users, integrators, and industry professionals on the best way to implement this exciting technology is shrinking. Once the dialogue becomes clearer the cloud has potential to become standard protocol. If you are considering making the switch to a cloud-based system or hybrid solution be sure to call on an industry professional. Our team at Perfect Connections, Inc. can guide you through the process from initial assessment to final installation. We have been providing comprehensive security system solutions to businesses throughout northern and central New Jersey since 1992. We’ve been able to adapt our services based on the ever changing technological climate, implementing what is best and makes sense for our clients.

If you live or run a business in Central or Northern New Jersey and would like information on any of the topics discussed above, please call 800-369-3962 or simply CLICK HERE.

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Video Surveillance Trends To Know

January 23, 2017 By Leave a Comment

Video Surveillance-Christian SchnettelkerThe key components to a comprehensive business security system includes fire alarms, burglar alarms, access control, alarm monitoring, and last but not least video surveillance. That’s what this post will be focusing on. The development of video surveillance, its benefits, and where is it going in the near future. At Perfect Connections, Inc. we provide comprehensive security systems to businesses in Northern and Central New Jersey. Our experts understand the benefits of solid surveillance equipment, and always keep abreast the technological advancements being made in that arena.

Where did it all start?

It may not be on everyone’s mind on a daily basis, but in today’s society video surveillance is actually an integral part of our everyday lives. From ATM machines, to traffic lights, to drones, cameras seem to be everywhere. To understand where the concept for video surveillance came from, we have to look at the history and development of video cameras. Traveling back in time the first movie cameras were developed in 1880 by Thomas Edison and William Dickson. As a result the first motion picture demonstration took place in 1893. Into the 20th century camera development continues to move swiftly with Closed Circuit Television (CCTV) in Germany used for bomb monitoring in 1942. Charge-coupled device (CCD) technology in 1976 allowed for 24 hour surveillance because of its ability to work in low light. Skip forward to 1996 and you have the birth of the Internet Protocol (IP) camera. The IP cameras allow the sending and receiving of information across computer networks.

This ever-changing technology and various historic events, such as 9/11, have made video surveillance in public and private spaces ubiquitous worldwide. As pervasive and helpful as it can be in a protective sense it remains a controversial topic for some. The idea that government drones can stealthily record information on American citizens is a surveillance technique that does not sit well with some. What are your thoughts?

What are the benefits of video surveillance?

By installing a surveillance system you are adding a layer of protection for your business you can’t get anywhere else. We know you can’t be in more than one place at a time, but a surveillance system gives you eyes throughout your entire facility at all times. This helps curb issues such as employee theft. If employees know they’re being recorded, they’re less likely to misbehave. An economical benefit to a security system with surveillance is potentially saving money on your insurance. Many companies offer a discount for having a comprehensive security system (to figure out if you qualify contact your insurance provider directly). If you own a retail business you know shoplifting is an ongoing issue. The benefit of having recorded footage in retail is even if it doesn’t prevent the act of shoplifting, it can help catch the perpetrators. Surveillance can help prevent workplace violence by monitoring employee/customer behavior. Lastly, it’ll provide you with added peace of mind knowing you’re employees and business are being monitored.

Where is surveillance going?

As we’ve seen throughout history, technology has been a driving force in the development and advancement of video surveillance. Moving forward some industry professionals believe the next drive for security cameras is making their integration and functions easier for the end users. Some believe it’s all about upping the resolution factor. While higher megapixels would offer better and clearer images, it seems to be slow on the uptake because of the associated cost. Lastly, analytics is an emerging trend in surveillance systems, yet some still question it’s viability due to not only its cost but effectiveness. Aside from analytics that can people-count there is technology in the works that can supposedly detect individual aggression. How effective this feature can be is still up for debate among industry professionals. As technology pushes forward, camera development and integration will no doubt continue to change; how it will change us as a society, nobody knows.

If you own a business in Central or Northern New Jersey and are in need of a security system, looking to update your current situation, or unsure of where to begin do not hesitate to call on our team of professionals at Perfect Connections, Inc.. As security systems experts, our team has been providing service since 1992. We believe in providing comprehensive security systems that include video surveillance, access control, fire alarms, burglar alarms, and alarm monitoring. We are always keeping up with technology that is beneficial to our customers. System maintenance and installation should be seamless, as should updates and integration.

If you live in Central or Northern New Jersey and would like information on any of the topics discussed above, please call 800-369-3962 or simply CLICK HERE.

Image Credit: Image By Christian Schnettelker-Flickr-Creative Commons

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What To Ask When Looking For A Security System

December 27, 2016 By Leave a Comment

 

Picking the right security system for you business or your home can be difficult. There are so many different options from brands to levels of protection that a system offers, and it can be hard to figure out which security system will be right for you. So what kind of things should you ask when deciding on a system? Here are a few:Robber-Cartoon

  1. What is it that I want to protect?
  2. What level of security will I need for what I am trying to protect?
  3. Will just an alarm system suffice? Or do I want to have a camera system as well?
  4. How much do I want to spend on a security system?
  5. How many people will need to have access to the system?

 

These are just some of the things that you will want to consider when looking into a security system. Another thing to look for when installing a system is a company that offers the things you are looking for. Perfect Connections, Inc. provides many different types of systems and can help you answer these questions to decide what system would be best for you! So, if you live or run a business in Central or Northern New Jersey and would like to find out more about what system would be right for you, please call 800-369-3962 or simply CLICK HERE.

Image from CheckPoint Security

 

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What Makes Perfect Connections Different

December 19, 2016 By Leave a Comment

Security-American Advisors GroupComprehensive security systems are what help maintain a safe and secure work environment or home. As a consumer it is in your best interest to hire a systems integrator with experience, knowledge, and know-how, but how do you tell the good from the “just okay” or bad? Any company can spout off how many years experience they have or jobs they’ve completed, that doesn’t really give you much insight into how they operate and solve problems.

At Perfect Connections, Inc. our integrators are licensed and provide a more individualized approach to any security problem you may have. Many competitors will offer standardized solutions that may not fit your specific needs. They do this simply to increase profits without considering “what is it potentially costing my client?” Our team at Perfect Connections puts the customer first and we do so through our client services, problem solving techniques, and determination to get the job done right. We have been providing comprehensive security system solutions to homes and a range of businesses throughout northern and central New Jersey for the past 23 years. Our customer loyalty means the world to us, so without inflating our egos let’s look at what makes us stand out.

Some of the larger security systems companies out there will use a “one size fits all” mentality when it comes to system design. This is not an effective way to protect your business or home. Every establishment and home is unique with extraneous factors that pose different risks. Designing a comprehensive security system takes a customized approach.

You likely wouldn’t implement the same system configuration in an assisted living facility as you would a manufacturing plant, right? Right! You may use similar system components like a means of access control and surveillance, but their applications would be different and specific to their respective locations. At Perfect Connections we believe in performing on site risk assessments and listening to our clients’ concerns to help determine the design, layout, and components necessary to provide adequate coverage.

As with any technology, security systems are susceptible to imperfections. This could be imperfections in system components or imperfections caused by an external factor, like existing infrastructure disturbances. Often times when there are obstructions or architectural issues alarm system equipment may not function optimally.

In the event a system isn’t operating properly our team of licensed integrators will run tests on the equipment and find the root of the actual problem. Other companies act in haste and often times don’t look for the actual cause of the issue. Instead they’ll assume it’s a total system malfunction and tear the whole thing out and start over. This is a costly and inefficient problem solving method. Our team does their due diligence to solve the problem accurately and efficiently, and we won’t give up until the issue is resolved.

At Perfect Connections we believe a comprehensive security system includes access control, video surveillance, fire and burglar alarms, smoke and carbon monoxide detectors, home automation, and a monitoring service. These individual components together create a system that provide unmatched coverage for your home or business. As an independent alarm company we’re not limited to one manufacturer’s offerings, which allows us to use the components that will work the best in your specific application and that are most cost effective.

As licensed security system integrators our team has been providing solutions to businesses and homes throughout northern and central New Jersey since 1992. Our experience and continued education has enabled us to evolve to meet the changing needs of our clients. If you’re looking for an alarm system for your home or business know that you won’t be just another number at Perfect Connections.

If you live or run a business in Central or Northern New Jersey and would like information on any of the topics discussed above, please call 800-369-3962 or simply CLICK HERE.

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How To Properly Store Surveillance Footage

December 5, 2016 By Leave a Comment

Surveillance playSAN-Dennis van Zuijlekoms a vital role in any comprehensive security system. It helps authorities catch criminals and provides helpful insight into your business operations by collecting and analyzing data on a daily basis. Where and how is all of this visual and analytical data being “collected?” That is the ever pressing question for system integrators and end-users alike. Storing surveillance data can be as important to the efficiency of your security system as having the surveillance equipment itself. We are catapulting ourselves into the future with the constant evolution of technology in all aspects of life including security system components, and surveillance storage solutions are no exception, but not all are created equal.

At Perfect Connections, Inc. our licensed integrators are dedicated to providing comprehensive security system solutions that protect people and property. We have been installing security systems at business facilities throughout northern and central New Jersey for the past 23 years. Our team designs system solutions that meet the needs specific to your organization. Surveillance storage is a security system component that will vary project to project and should be treated with an individualized approach.

In the not so distant past, video recordings weren’t as advanced as they are today in terms of image resolution, clarity, and noise distortion. Recordings would often be deemed unusable due to their lack of clarity and they would typically be discarded freeing up storage space for new recordings. Today, with the advent of IP cameras (internet protocol) and more advanced camera technology the recordings have become critical data sources that are considered valuable. This means more and more end-users are interested in keeping recorded data for longer periods of time. The obvious consequence is the need for more storage space.

There are many factors that affect what kind of surveillance storage solutions can and should be implemented at a facility. The size of the project, existing infrastructure, and client budget are all critical determinants as to what type of storage should be implemented. The camera type, camera quantity, compression standards, frame rates, motion detection, desired length of storage, and overall estimate of desired resolution all should be taken into account as well.

When it comes to storing surveillance data it is paramount that the integrity of the footage is not lost. Traditionally surveillance footage would be stored on a DVR (digital video recorder), but it’s limitations within a networked system make it less than ideal. With so much of the surveillance world developing around IP and network solutions it’s only natural that network storage solutions should arise. NAS (network attached storage), SAN (storage area network), and DAS (direct attached storage) are all potential methods for storing surveillance data. All have different installation requirements. Some may call for extensive cabling and a large closet to store servers, but it all depends on the size and type of project. According to Justin Schorn, vice president of product management for Aimetis, “The critical decision is choosing between a storage area networks (SAN) and network attached storage (NAS).”

The different storage devices vary in how they present information to the user and how data is accessed. The NAS devices present data in a “file system” same with DAS, whereas SAN is presented in what is referred to as “block storage.” DAS and NAS either attach directly to an existing network or the NVR (network video recorder). SAN is essentially an extension of a DAS, but provides a higher storage capacity.

DAS is typically implemented in situations when expansion is not an option, the system performance requisites are static, and shared access is not necessary. The reason being is DAS devices are limited to singular DVR or NVR applications. SAN solutions are typically used in larger camera applications that may later require scalable options. According to Lee Caswell, founder and chief marketing officer at Pivot3, “Many archivers can share the storage and the SAN platform introduces more reliability over NVR/DVR systems because there is no single point of failure.” Common applications for SAN storage include airports, casinos, and prisons.

NAS devices are typically used in smaller surveillance applications as its performance isn’t as robust as SAN. One of the advantages to NAS solutions is data can be easily accessed by anyone on the same protected network. Lee says, “The advantage of the file system on the NAS platform is that it is easier to support a hybrid storage case as some storage occurs locally on self-contained NVRs/DVRs and extended storage is sent to a specific file on the NAS.”

Keeping high quality recorded data for longer periods of time can help local authorities with investigations and it can provide insight into your business that you otherwise wouldn’t observe. While storing recorded footage from your surveillance system is critical to your overall security, it’s important to remember that the type of storage necessary will vary depending on the project parameters. It is imperative to work with a licensed security system integrator to help evaluate security risks, the quantity of cameras needed, and how a surveillance storage system can be implemented to meet your requirements. At Perfect Connections, Inc. we are committed to providing security systems that suit your specific needs. We have been designing and installing comprehensive security systems at businesses throughout northern and central New Jersey since 1992.

If you live or run a business in Central or Northern New Jersey and would like information on any of the topics discussed above, please call 800-369-3962 or simply CLICK HERE.

Image Credit: Image by Dennis van Zuijlekom-Flickr-Creative Commons

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DIY Security

November 21, 2016 By Leave a Comment

Experts-Mai LeIn a world where you can find virtually anything on the internet, there are endless “Do It Yourself”-commonly referred to as DIY-solutions for pretty much everything. This holds true for home security systems. However, that doesn’t mean you should rush to your computer/mobile device and buy a 4 star rated surveillance camera off Amazon, and start poking holes in your walls. As with anything on the internet, you end up wading through a sea of options, resources, and opinions; you might start to feel like you’re drowning in information. Don’t worry you’re not alone. You’ll likely have a ton of questions like how do you know if you’re making the right choice? Are the reviews accurate, or paid for by a company? Am I getting the best deal? How do I know one product will be compatible with another? Is this an honest company? The list goes on and on.

At Perfect Connections, Inc. we’d like to help you avoid the drowning in information effect. Our team has been providing residential security systems solutions to Northern and Central New Jersey since 1992. While we believe our customers are capable individuals, we also believe in providing a customized, comprehensive, and clear cut solution to your home security needs that you can’t get through purchasing products piecemeal on the internet. You know that old adage, “you get what you pay for”? It’s true, and in some cases you end up getting less. You can’t expect a few $50 cameras you bought online, and a monitoring app on your phone, to fully safeguard your home and family. Surveillance cameras and mobile monitoring are only a couple components in an effective home security system. Think about the other issues you need to be cognizant of like access control, fire and carbon monoxide detection, burglar alarms, and alarm monitoring. What good is an alarm if the local authorities aren’t contacted when it goes off? Our team of professionals are informed and informative on the products we install, and they understand the importance of a solution tailored specifically to your home.

Hiring A Professional

If you’ve never had experience installing or operating security systems equipment, doesn’t it make sense that you’d want an industry expert to do it? Hiring a professional alleviates the pressure on you, wasting less of your precious time and money. An expert will be able to assess potential weak spots in and around your home that you might not pick up on. The sophistication of your home security system is dependent on professional products and how they are installed.

There are so many pros of having a security company customize and install an alarm system for your home. For one, they know how and which products will work together, everything from the cameras to the central control panel. They can hook you up with an alarm monitoring service. Having a 24/7 monitoring service as part of your system automatically contacts the authorities in case of emergency. According to Erin Raub for SafeSoundFamily, “This does not happen with a DIY system, which notifies you (and others you put on the notification list), making it your responsibility to decide on the next course of action.” It’s chaotic enough in the event of an emergency, you don’t want to have to figure out who to contact, or struggle to find your phone. The convenience of having a fire, burglar, and carbon monoxide alarm/detector that communicates directly with a monitoring service is priceless; it provides a quicker response time which could ultimately save lives and property.

Home automation is a security feature that connects various aspects of your home to the central control panel in your home. Lighting, temperature control, locks, garage doors, and sometimes appliances can all be controlled either from your control panel or even a mobile device through and app provided by Alarm.com. You can’t get this type of connection to your home through a DIY system. Even if you could, you shouldn’t be installing it yourself. According to Anne Reagan for Advice Porch “To ensure that all sequences are correct, a professional should always complete home automation.”

Think about the future of your home when it comes to security systems. If you plan on ever putting your house back on the market, having a customized professionally installed security system can actually increase the value of your home. Like Anne Reagan points out, “…every prospective homeowner wants to live in a safe and secure home.” That being said, potential buyers aren’t going to want a house with system they have to remove or update themselves, especially if it’s installed improperly or in adequately.

People might think a DIY security system is cheaper because you’re not paying for labor, but in reality you could end up paying more. If your system fails or becomes completely defunct, it is up to you to replace it out of pocket. With a professional service you would likely be covered for certain damages and/or malfunctioning equipment under your service contract. Adding parts or features to your DIY system after the fact will add up, whereas an initial assessment from a professional will provide a more complete result from the get-go. Any required maintenance, repairs, and updates are your responsibility which will further drain your wallet.

Before jumping online and buying a bunch of equipment, or punching holes in your walls, check out a professional service for your home security needs. They can guide you through the process from initial assessment to final installation. If you reside in Northern or Central New Jersey find out what Perfect Connections, Inc. can do for you. Our team understands the value in a comprehensive home security system catered to your specific needs.

If you live in Central or Northern New Jersey and would like information on any of the topics discussed above, please call 800-369-3962 or simply CLICK HERE.

Image Credit: Image by Mai Le-Flickr-Creative Commons

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Alarm System Maintenance

November 14, 2016 By Leave a Comment

So you bought an alarm system, what kind of maintenance and service should you do?

Really, not much. It should work flawlessly for quite some time. The first thing to go will be batteries. All systems will have to have their system battery replaced after 3 to 5 years. When the battery is low, the keypad will notify you as will the central station. The batteries for most alarm systems in service today are 12 volt and 4 to 7 amp hour. Newer graphic self-contained systems have different smaller batteries, the 2Gig GO! Control has a 7.2 volt back up battery. All batteries should give you 24 hour back up. It is not a bad idea to schedule replacement of your battery every 3 years to preempt any possible issues.

If you have a wireless alarm system, you will also need to replace the batteries in the various devices such as door and window transmitters, wireless motion detectors, wireless glass break detectors, wireless carbon monoxide detectors, wireless smoke detectors, key fobs, panic buttons, and other wireless devices. Most of the new devices use lithium batteries, from CR123 3 Volt lithium batteries to lithium watch sized batteries. The smaller the device, the smaller the battery. Typically the bigger batteries last longer, 3 years plus, while the watch type batteries last 2 years plus. Devices that are used most often, like entry doors, drain quicker. On the newer systems, the keypad tells you which transmitter has a low battery, making replacement easy.

Make sure your alarm company shows you how to change the batteries during the installation. You should also get a list of the batteries required for all the various devices you have so you don’t have to scramble to find out when they are low. If you choose not to replace your own batteries, the alarm company should be happy to replace them for you.

Older systems use typical alkaline batteries, 9 volt, AAA and AA are common. These need to be replaced more often. Many older systems don’t tell you when the batteries are low so regular replacement is necessary.

Other than changing batteries, not much else is necessary. Make sure devices such as motion detectors and smoke detectors are clear of spider webs and that’s about it.

If installed and programmed correctly, your alarm system should monitor all parts and devices on the system, as well as services it is connected to, like power, telephone, and cellular. If any of these systems go down, your alarm system should alert you to that fact. The first reaction is to think that there is something wrong with your alarm system, when in reality it is working correctly. It is supposed to tell you when it is compromised when a service it relies on is not working properly.

Even though the system monitors itself, testing the alarm system is something that you should regularly do. You depend on your alarm system and you should make sure that it is working properly all the time. The best way to test the system is as follows: Call the central station and put the system on test. Arm the system and then trip a zone. Reset the alarm and then call the central station to make sure they received the right signal. Next week put it back on test and trip the next zone. Go clockwise around your house and you will eventually check all your devices and then start again. It is worth the effort to protect your home and family.

If you live in Central or Northern New Jersey and would like information on any of the topics discussed above, or if you would like us to perform a Home Safety and Security Audit, absolutely free, please call 800-369-3962 or simply click the link below.

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Understanding False Alarms

October 17, 2016 By Leave a Comment

False alarm may cost a life-Shannon ClarkIf you have a security system you might already understand the consequences of a false alarm. It is not something to be taken lightly and can have serious implications. False alarms can happen for any number of reasons and it’s important to understand why and how best to avoid them. No security system is perfect, and false alarms are bound to happen, but as end users and integrators it is our duty to try to minimize them. At Perfect Connections, Inc. our licensed integrators have been providing comprehensive security system solutions to businesses throughout northern and central New Jersey since 1992. They are knowledgeable about the products they install and can provide useful information on system function and upkeep to help avoid any mishaps.

As technology progresses and advancements in security manufacturing lead to better products it’s likely the instance of a false alarm or dispatch will be lessened. According to Ron Walters, director with the Security Industry Alarm Coalition (SIAC), prior to the 90’s false alarms were typically attributed to faulty security products. Since then manufacturers have been and continue to produce quality products, however that doesn’t guarantee proper application and use. Accurate installation and usage lies the hands of the security integrator and the end user. That is why it is critical to hire a licensed security expert for system installation and user specifications. It is also important that the end user has an understanding of what is expected of them in order to avoid false dispatches. Unfortunately, approximately 15% of false alarms are considered to be caused by user error.

In a world where there are an estimated 35-36 million alarms in use, according to Stan Martin who is the executive director of the SIAC, false alarms are an unavoidable evil. False alarms and dispatches are an annoyance for end users, but their ramifications don’t end there. They take valuable time and resources away from emergency responders that might otherwise be needed at an actual crisis. If you have too many false alarms it can create a “boy cried wolf” situation where authorities might be more hesitant to respond. On top of all that you could end up paying substantial fines for repeat offenses. Recurring false alarms that go unchecked can create tension between local authorities, end users, and security integrators. But negative impacts aside, the SIAC reports that 90% of law enforcement still consider alarm industry professionals valuable allies.

Sometimes it’s difficult to pinpoint the cause of a false alarm as it could have been a situation where an intruder was attempting a break-in and escaped before authorities arrived making it appear like a false alarm. This is where video surveillance, alarm monitoring, and remote system access come in handy. Being able to tap into your facility’s surveillance system and visually verify whether or not an intruder is or was present, is a critical time and resources saver. With remote access via an app on your smartphone or mobile device you can do just that. The beauty of remote access is you don’t have to physically be on site to see what is going on at your facility. Having a monitoring service will also help determine whether or not there is an actual emergency and whether or not authorities should be dispatched. An added benefit to having video surveillance is even if the perpetrator escapes before authorities arrive, the recorded footage can be used to aid an investigation and hopefully identify the intruder.

Aside from having proper security equipment installed there are some helpful tips for end users to keep in mind that will help avoid pesky false alarms. One, always know your alarm code and be sure all windows and doors are secured before arming your system. Two, be sure you get your system tested regularly, it’s typical to have an annual inspection but some situations might require quarterly or more frequent tests. Be sure critical sensors and smoke detectors are adequately covered during any construction or building modification to avoid disruptions caused by debris. Lastly, always consult a licensed security system provider with any maintenance or care questions.

While false alarms aren’t completely avoidable, you can lessen the chances of them happening to you. Hiring a licensed security system integrator who is knowledgeable and has extensive installation experience is key. Installing a comprehensive security system that includes video surveillance, fire and burglar alarms, access control, and a monitoring service will provide complete coverage and reduce the risk of false dispatches and alarms. At Perfect Connections, Inc. our licensed professionals have been providing comprehensive security systems to businesses throughout northern and central New Jersey for the past 23 years. Our technicians have the experience and expertise to install security devices and can help educate you on proper usage.

If you live or run a business in Central or Northern New Jersey and would like information on any of the topics discussed above, please call 800-369-3962 or simply CLICK HERE.

Image Credit: Image by Shannon Clark-Flickr-Creative Commons

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