Protecting Your Business In A Shared Building

Office SpaceWe have all seen an office building, whether it’s the 104 floor World Trade Center in New York City or the 5 floor office you work in.  Many of these buildings house a multitude of different businesses.  This begs the question, how do you protect your business when you share a space with multiple tenants?  You don’t know their clientele or who is coming and going on a regular basis, just as they don’t know yours.

The security challenges that face business owners in a multi-tenant office space are diverse as each tenant is providing a different service with individualized needs.  At Perfect Connections, Inc. we have been providing security system solutions to businesses throughout northern and central New Jersey for the past 23 years.  Our experts understand the security complexities business owners and facility managers encounter on a daily basis, and we can provide an individualized plan specific to your company’s needs.

What security challenges do companies face in a multi-tenant space, and how can they be overcome?

A major challenge for tenants and facilities managers is communication.  As each business within a shared space operates differently, they’re likely going to have different security needs.  These needs should be clearly communicated with the building owner, facilities manager, and security systems provider.  If you’re a business that requires a higher level of secured access into the main building, and your office space, that should be discussed up front.

Often times in a shared building there are already security features in the entrance or lobby.  These areas serve as an initial means of access control, but different business owners may have different desired security restrictions.  For example, the company next door to you might not require a sign-in or check-in with security upon arrival, but maybe your company does.  Why does this matter?  It may affect how you secure your individual office space within the building.  You may not want another company’s client or employee accidentally wandering into your space.  A building owner or manager may have their own set of restrictions for each tenant as well, so having that conversation up front is imperative.  By having your own security in place you lessen the chances of workplace violence and employee theft from unauthorized entrants as well as within your own business.

Providing your employees with an emergency plan or protocol is important.  The buildings facilities manager will likely already have a plan for the entire building that includes alarm testing, drills, and escape routes.  You may be the type of company that wants to run your own emergency drills.  Running emergency drills is a great way to ensure your employees are prepared.  However, when running preparatory drills be sure to inform your neighbors and the facilities personnel to avoid confusion and unneeded chaos.  It might be beneficial to hold a meeting about emergency procedures with the building manager and neighboring company owners to come up with a cohesive plan.  That way you reduce the risk of complete panic if everyone is on the same page.

Construction and renovation within office buildings is not uncommon.  Redistributing space or accumulating office space can pose a security challenge for tenants.  During a renovation your building becomes a host to a multitude of people that you aren’t used to seeing on a daily basis.  This includes construction workers, architects, inspectors etc.  While these people are likely respectable individuals, you don’t know them, and you may not want them accidentally entering your space.

While most would agree a comprehensive security system is better to install during the initial stages of building construction, it doesn’t always happen that way.  In some buildings you may have tenants that opt for an individualized security system after moving in.  When acquiring space, you may run into old or inefficient security systems that do not align with what you might have in your current space.  To ensure your security system is cohesive and efficient you should involve your security systems provider during the initial design phase for the new space.  This will help make sure your current space is protected during the construction phase, and that all components will work seamlessly once completed.  According to Sean Ahrens, a senior security consultant with Schirmer Engineering (in regards to access control and alarm monitoring), “The only way to address those issues is with communication during the design process.”  He’s right, and this concept applies to all security issues a tenant may have.

While securing your business within a multi-tenant space can be complex, the technical side would be covered by your security systems provider.  It’s up to you as the owner to communicate your desired outcome, get the right professionals involved from the start, and to have a vision for how you want your company protected.  Here at Perfect Connections, Inc. we’ve been providing comprehensive security system solutions to companies throughout central and northern New Jersey since 1992.  We provide everything from access controls to video surveillance and so much more.  Our team can assess the risks specific to your business and provide a customized system to help you protect what matters most.

If you live or run a business in Central or Northern New Jersey and would like information on any of the topics discussed above, please call 800-369-3962 or simply CLICK HERE.

How Many Megapixels Do I Need?

If you’re in the market for a security system a major component you’re probably considering is video surveillance.  While doing a little research you’ve likely come across a plethora of surveillance options with various technological features.  It may seem like a daunting task to choose the cameras that suit your needs, which is why you should always consult a licensed security systems professional.  They’ll be able to assess the security risks associated with your facility and provide optimal solutions.  Our team at Perfect Connections, Inc. has been providing comprehensive security systems to businesses throughout northern and central New Jersey for the past 23 years.  We understand the process and can help you protect what matters most.  Our experts are knowledgeable in all aspects of security system integration including surveillance.  Whether or not you’ve done your own research it’s likely you’ve heard or come across the term megapixel.  What does that mean in regards to surveillance systems, and what are the advantages/disadvantages?

640px-Definitions_of_TV_standards To understand the relationship between megapixels and video surveillance let’s first figure out what megapixel means.  A pixel is a “picture element residing on the image sensor (in a camera).”  The quantity of pixels helps determine the resolution of an image.  All megapixel cameras have a minimum of 1,000,000 pixels which means the image is comprised horizontally and vertically 1,000 x 1,000 pixels.  In recent years there has been an increased demand for megapixel surveillance cameras over the standard definition cameras widely used in the past.  Standard resolution cameras typically have a resolution of approximately 400,000 pixels.

To get an idea of the difference between image resolutions the picture above shows three variations.  The front image shows a standard resolution of 576 pixels, the middle shows an HD (High Definition) resolution of 720 pixels, and the last image shows an HD 1080 pixel resolution.  While most consider all HD cameras to fall under the megapixel category Raul Calderon, senior vice president of marketing for Arecont Vision, says that HD cameras with a 720 pixel resolution are not technically a megapixel camera as the resolution only adds up to 921,600 pixels.  A major difference between HD and megapixel cameras is HD cameras have to comply with set standards whereas megapixel cameras simply refer to the number of pixels.

A major advantage to investing in megapixel camera technology is the ability to use less cameras to cover larger areas.  With standard definition IP (Internet Protocol) or network cameras coverage is significantly limited and typically requires more cameras and cabling.  Megapixel cameras require less cabling and therefore the cost of labor and cabling is typically less than installing standard resolution cameras.  The ability to digitally zoom-in on an image without losing clarity is another benefit of utilizing megapixel cameras.  Megapixel recordings are clearer than standard resolution cameras therefore more consumers are storing footage for longer periods of time, which can be helpful in solving crimes.  They decrease the need for constant live monitoring as the footage can be revisited with ease.  Other benefits include a long lifespan, they conserve energy, and they are low maintenance.

Megapixel cameras not only benefit the owner but different industries as well.  With more quality recorded footage being stored the more the recording and storage industries will grow.  As megapixel cameras become more ubiquitous, technologies used in conjunction with them will grow and change.  For example the types of video displays and lenses will likely become more developed.  While there are many benefits to megapixel cameras the potential drawbacks include initial cost of installation and the challenge of keeping up with the fast paced technological changes.  Fortunately, as these types of cameras become more widely used their pricing will be driven down.  As far as technological advancements are concerned there will always be changes and improvements it’s a matter of security system experts providing ease of integration and updates.

While you now have a little background on megapixel cameras and their advantages/disadvantages, it’s still imperative to contact a licensed professional for your security needs.  They’ll be able to assess the specific security risks associated with your facility and which products will work best.  Our team of experts at Perfect Connections, Inc. have been providing professional service to businesses and facilities throughout northern and central New Jersey since 1992.  We understand the complexities involved in creating a comprehensive security system that is tailored to your needs.

If you live or run a business in Central or Northern New Jersey and would like information on any of the topics discussed above, please call 800-369-3962 or simply CLICK HERE.

Image Credit: Image by Raskoolish at ru.wikipedia-Google-Creative Commons “Definitions of TV standards” by Raskoolish at ru.wikipedia. Licensed under CC BY-SA 3.0 via Wikimedia Commons http://commons.wikimedia.org/wiki/File:Definitions_of_TV_standards.jpg#/media/File:Definitions_of_TV_standards.jpg

Fire Codes & Safety

Fire-Thomass PicsWe all know that having working fire/smoke detectors, alarms, and fire extinguishers in our homes can prevent tragic loss and irreparable damage.  The same holds true for business facilities.  However, the codes and standards for a commercial space versus a home are different, and they can vary by jurisdictions as well.  According to the NFPA (National Fire Protection Association) codes are the rules and standards are the method by which the rules are applied.  There have been major events in history that have triggered modifications to national fire codes and standards.  The Station Nightclub fire in West Warwick, RI in 2003, and The Cocoanut Grove Nightclub fire of 1942 in Boston, MA are a couple examples of why and how fire codes have changed throughout the years.

If you are a business owner, you know the importance of protecting your facility, employees, and assets/inventory.  How can you be sure your business meets the proper fire safety codes?  In all likelihood, if you’re currently in operation, you’re building/facility has passed an initial inspection.  However, yearly inspections are required and codes are revised every 3-5 years.  If you are renovating or adding on to a space you will have to schedule a new inspection.  For this reason its best practice to involve an expert from the start of a project to avoid any major hiccups.

You’ll need the proper fire safety equipment which can include smoke detectors, fire alarms, carbon monoxide detectors, and possibly a sprinkler system.  Integrating these features with your alarm system is crucial for a quicker response from emergency services.  Installing a wireless smoke detector that is not connected to your alarm system doesn’t notify local services in the event of an emergency.  The only person that type of detector benefits is someone on site or nearby during an emergency.  What if no one is around?

Failure to comply with the proper safety and code requirements can lead to inspection rejection and fines.  Our licensed professionals at Perfect Connections, Inc. can ensure the safety and code compliance of your business by installing the proper fire safety equipment as part of a comprehensive business security system.  If your facility is located in Northern or Central New Jersey, our team can guide you through the process from initial assessment to final installation.  You have enough on your mind already, let us help you avoid mental anguish.

Reasons For Code Non-Compliance:

  • Egress is not met. This includes corridors, latching mechanisms, and access controls
  • Improper storage of combustible materials
  • Inadequate emergency lighting
  • Outdated fire extinguishers and other safety equipment
  • Electrical issues (i.e. improper use of extension cords)
  • Blocked access to fire hydrants
  • Sprinkler system isn’t labeled correctly
  • For more information check out com & NFPA

How Hiring A Professional Can Help:

  • They know what types of security equipment will work and comply with fire codes
  • They may already have a relationship with the local fire official
  • They can communicate technical information to contractors, architects, & engineers
  • They know how to integrate fire alarms and smoke detectors in a comprehensive security system
  • They understand the importance of code compliance and fire safety
  • They know how egress can be affected by different access controls
  • They will help you avoid penalties and failed inspections by implementing proper installation

Call our licensed professionals at Perfect Connections, Inc. to perform an assessment of your business facility.  Let us help you discover how to protect your business with a comprehensive security solution that includes fire alarms, smoke detectors, and CO detectors.

If you live in Central or Northern New Jersey and would like information on any of the topics discussed above, please call 800-369-3962 or simply CLICK HERE.

Image Credit: Image by Thomas’s Pics-Flickr-Creative Commons

Cameras and Lighting

West Midlands Police-Infrared FootageNot all surveillance cameras are created equally.  It may seem as simple as selecting a surveillance camera and popping it into place, but what about the external factors that affect the quality of recorded images?  One of the top concerns for industry professionals and end-users alike is a cameras ability to function in the dark or varied light conditions.  Whether you’re using interior or external cameras, their ability to function under varied light conditions is paramount.  Our experts at Perfect Connections, Inc. understand the importance of a surveillance system that doesn’t quit when the sun goes down.  We are a licensed security systems company that has been providing comprehensive security solutions to businesses throughout northern and central New Jersey for the past 23 years.

What challenges do different lighting conditions pose to surveillance cameras?  The most obvious is the absence or lack of light.  Unless your cameras are True Day Night it is likely that they will not be able to pick up fine details in the lack of light.  Another common issue is the effect of light glare.  Problematic glare can come from car headlights to poorly placed exterior lighting fixtures.  Glare will disrupt the sensors in the video camera and the recorded footage can be rendered useless.  It is important to take lighting conditions into consideration when choosing and installing cameras as it will impact the overall effectiveness of your system.  What good is a camera that captures grainy unclear images or blanks out for seconds at a time?

Fortunately there have been vast improvements in the surveillance industry that are changing the game when it comes to light adaptation capabilities.  According to Greg Peratt, Senior Director of the Panasonic Video Solutions Integration Team, there are IP (Internet Protocol) cameras that can capture detailed footage in lighting less than .01 lux illumination.  Lux illumination is the metric measurement for how much light falls on an object.  A measurement of 1 lux, “equals the amount of light that falls on a one-square-meter surface that is one meter away from a single candle.”  Therefore a camera that can capture detailed images in less than .01 lux illumination is not only impressive, it’s advantageous.

Another helpful advancement in the case of low or varied light is the Infrared Cut-Filter Mechanism (IRCF).  This filter is automatically lifted or lowered in front of the camera’s sensor depending on the light levels.  The IRCF helps block out disruptive infrared light that can come from sunlight or certain lighting fixtures and it ultimately improves the camera’s low-light performance.  When light levels are low-typically at night-is when the filter is automatically lifted from in front of the sensor.  Cameras that have this feature are considered to have True Day Night capabilities.

The only hitch with this technology is color is often distorted or lost completely.  However, the camera is still able to capture a clear black and white image and according to Steve Carney it captures an image, “…that is not only vastly more usable but also cleaner without chroma noise.”  Carney points out another differentiator between True Day Night cameras and the impersonators is what happens when the IRCF is lifted or removed.  In a True Day Night camera a piece of “dummy” glass will take the place of the IRCF in order to maintain focus and, “minimize the spectral offset between visible and IR light.”  In other cameras the ability to remove such a filter doesn’t exist, therefore the full spectrum of visible and infrared light cannot be taken advantage of.

Other features to look for when considering Day Night cameras are the shutter speeds and any tinting on the camera housing.  Varying shutter speeds affect the amount of the light that is able to be captured.  The slower the shutter, the more light is captured which isn’t always better.  Often times a camera will come with a domed or “bubble” exterior housing.  These “bubbles” can sometimes be tinted.  Depending on your application you may or may not need tinting; sometimes the tint can have an adverse effect by decreasing visibility and obstructing image clarity.

Whether you are replacing older interior/exterior cameras or installing new, your best solution is to call on the experts.  Every business and facility is different which means each will have different requirements when it comes to day/nighttime surveillance.  Having a licensed security professional do an in person assessment of your facility will help determine what type of camera should be implemented and where.  Our team of licensed professionals at Perfect Connections, Inc. has been providing comprehensive security solutions to businesses and facilities throughout northern and central New Jersey since 1992.  We believe in personalized service that tailors solutions to your individualized needs.

If you live or run a business in Central or Northern New Jersey and would like information on any of the topics discussed above, please call 800-369-3962 or simply CLICK HERE.

Image Credit: Image by West Midlands Police-Flickr-Creative Commons

Complete Security Systems

CCTV-Wikipedia ImageIn an unpredictable world, one thing is certain, we all want to protect what’s ours.  Whether you’re a business owner or a homeowner, you want to keep safe that which you’ve worked so hard for.  One of the most effective ways to do that is to install a security system.  Well, what exactly is a security system and what makes it a complete security system? Security can be defined as, “the state of being protected or safe from harm,” and system can be defined as, “a group of related parts that move or work together.”  A security system is an assemblage of equipment that helps prevent imminent danger or damage.

As a licensed security systems provider, our team at Perfect Connections, Inc. has been helping protect homes and businesses throughout northern and central New Jersey since 1992.  We believe that complete security systems should not only be a group of working parts, but that it should be comprehensive.  Comprehensive can be defined as, “complete; including all or nearly all elements or aspects of something.”  After decades of installing security equipment we’ve found that a truly comprehensive security system should include some form of access control, fire and burglar alarms, surveillance, and a monitoring service.

Access control is the means by which you limit admission to a specific point of entry.  It’s essentially your first line of defense against unauthorized entrants.  Probably the most conventional form of access control is a standard lock and key.  Today, the lock and key method is either being eliminated or used as a backup to more technologically advanced controls.  Traditional keys when lost or stolen can be easily replicated whereas using readers, fobs (tokens), and sometimes biometrics in combination with a password are more concrete and less susceptible to duplication.

Card and proximity readers are typically placed next to a point of entry and a fob or card that is programmed with the appropriate credentials is used.  The card or fob is either tapped or swiped on or near the reader to gain access. The benefit to using a swipe card or fob is if they are lost or stolen they can be deactivated in the operating system whereas you can’t deactivate a physical key unless you change out the entire lock.  Biometrics, which uses physical credentials like a fingerprint, is similar in the sense that access information isn’t as easily stolen or duplicated.  This type of access control isn’t as widely used today because they tend to be more complex and costly.  However, as technology progresses we may see a rise in biometric applications.

Fire and burglar alarms are critical alerts in potentially life-threatening situations.  Fire and burglary can strike at any given time without warning, wreaking havoc on your business or home.  With burglary occurring every 14.6 seconds and national fire departments responding to an estimated 1,240,000 fires a year (2013), it’s critical to the safety and security of any home or business to implement preventative measures.  Physical structural damage and property loss incurred by a fire or burglary is only part of the aftermath, the emotional and psychological damage is even harder to repair.

In conjunction with burglar alarms and access control, surveillance is essential.  When installed correctly surveillance equipment is not only a helpful crime deterrent, but a useful tool in solving crime.  In the wake of IP (Internet Protocol) and wireless technology, surveillance equipment is no longer limited to hardwired installations.  This increases scalability, flexibility, and ease of installation.  It also helps reduce the cost of installation by not having to pull as much cabling through walls.  Another benefit to having a surveillance system is the potential capability to access footage remotely.  With a plethora of mobile apps at your disposal, you can access your surveillance system to see what is going on at your facility or home when you can’t be there.  Being able to remotely access your security cameras adds a layer of monitoring and convenience that, up until recently, wasn’t widely used or available.

Lastly to complete the effectiveness of a security system you should have an alarm monitoring service.  Without a monitoring service who is going to respond to an active alarm?  If you’re lucky someone nearby will call the authorities, that’s assuming someone is actually near your facility or residence when the alarm goes off.  An alarm monitor can help save you, your family, or your business from potential disaster by decreasing the response time from local authorities and emergency responders.  When an alarm is triggered the monitoring station is instantly notified; they typically try to contact you first, and if they don’t get a response within a given amount of time authorities and emergency crews are dispatched.  This is a particularly beneficial service in the event that you’re out of town or unable to respond in an emergency.  Having an alarm monitoring service can mean the difference between catastrophe and a manageable situation.

A security system is so much more than the equipment that comprises it.  It helps provide protection and life safety in a volatile world. Remember, a system is only as effective as the parts that comprise it.  For a security system to be comprehensive it should include fire and burglar alarms, access control, surveillance, and a monitoring service, at least.  As a security systems expert, Perfect Connections, Inc. has been providing comprehensive security solutions to homes and businesses in northern and central New Jersey for the past 23 years.  We understand the importance of mitigating the unpredictable and what it takes to do so.

If you live or run a business in Central or Northern New Jersey and would like information on any of the topics discussed above, please call 800-369-3962 or simply CLICK HERE.

Image Credit: Image by KRoock74-Google-Creative Commons

Surveillance Footage Monitoring

laptop monitor-Intel Free PressWhen you picture a surveillance monitoring station what do you see?  Is it a half awake guard staring blankly at multiple monitors?  If that’s the case you can scratch that image from your mind.  The future of monitoring services is quickly shifting and adapting to our society’s need for streamlined and efficient processes.  As surveillance systems migrate from analog to IP with megapixel network cameras, and our world becomes more and more connected through the IoT (Internet of Things), the desire to access and monitor footage from anywhere increases.  This is where the idea of remote monitoring comes into play.

Being able to remotely monitor surveillance footage from virtually anywhere is a convenience that, up until recently, hasn’t been a pervasive security feature.  It differs from alarm monitoring in the sense that a service representative isn’t necessarily waiting around for an alarm to go off, instead they are actively watching live recordings to catch potential disasters before they happen.  In the past a company would typically hire people to monitor cameras on site, which isn’t always the most economical or effective method.  Today, companies are using off-site monitoring services that have the ability to keep watch over multiple facilities 24/7.  In conjunction with that, business owners have the ability to download apps that allow them to access their surveillance footage at their convenience via a mobile device.

At Perfect Connections, Inc. our experts typically recommend a monitoring service as part of a comprehensive security system to help ensure its effectiveness.  Our team of licensed technicians have been providing security solutions to businesses throughout northern and central New Jersey for the past 25 years.  The technological climate is ever changing and we always do our best to stay on top of relevant trends that will benefit our customers.

Remote monitoring allows an individual or group of users to access surveillance footage through a secured network from virtually anywhere via a smartphone, tablet, computer, or mobile device.  Why is this beneficial?  It can help cut down, or eliminate entirely, the need to have an on-site staff staring at monitors, how effective can that be anyway?  According to Doug Marman, CTO of VideoIQ Inc. and founder of Remote Guarding Alliance, “…humans monitoring video screens grow fatigued to the point of ineffectiveness after only 20 minutes…”  Marman argues that the traditional method of monitoring surveillance is at best a practice in “hindsight” strategy.  Meaning by the time a reaction is made the damage is done or the perpetrator has already escaped.

Marman’s system of remote monitoring using a combination of video analytics and audio over IP, or voice over IP (VOIP), decreases response time and increases the ability to monitor a large quantity of cameras at once.  And in contrast to human attention span, video analytics are “100 percent vigilant.”  Marman illustrates the ability to interact with intruders instantly via audio over IP, citing how quick they are to abandon their criminal attempt when someone is calling them out over a speaker on site.  While audio interaction is an intriguing feature that allows for a virtual presence at all times, it may not be necessary depending on your type of business and your security needs.  What matters most is the ability to react instantly, reduce any lag time in response, and prevent false alarms as they typically result in fines and wasted essential resources.

With response time being one of the top benefits of remote monitoring it can also reduce overall monitoring costs, increase scalability options, and send notifications via e-mail or other media.  While the benefits of a remote monitoring system may eliminate the need to hire on-site staff, it doesn’t necessarily mean you should rely solely on self-monitoring.  If you were to take on the task of monitoring everything yourself, your business could be at risk.  Imagine you’re monitoring from a smartphone, it runs out of battery and you don’t have your charger handy.  What if you misplace your smartphone and miss an important notification?  Think about logistics too, as a business owner even you need to get sleep, you can’t be vigilant 24/7.

Having the ability to self-monitor should be looked at as an added layer of security, not your only means of protection.  According to Jerry Cordasco, vice president of operations for G4S Video Monitoring Support and Data Center, “A better choice for remote video surveillance is the use of a professional monitoring facility.”  Having a remote monitoring service provides a virtual presence 24/7 that can access real time footage and initiate the appropriate response immediately.

Security systems can be an effective crime fighters, but what good are they if an alarms goes off and no one is notified or made aware?  What good is a surveillance system that no one is monitoring?  You might get lucky and capture a license plate number that could eventually lead you to the perpetrator after the fact, but by that point the damage has been done.  The goal of a remote monitoring service is to provide timely and accurate responses to disturbances on site.

As a security systems provider, our team at Perfect Connections, Inc. understands the importance of immediate action.  Mere seconds can be the difference between prevention and disaster.  We have been providing comprehensive security system solutions, which include monitoring services, to facilities throughout northern and central New Jersey since 1992.  Every business has different security risks that is why we tailor our solutions to fit your specific needs.

If you live or run a business in Central or Northern New Jersey and would like information on any of the topics discussed above, please call 800-369-3962 or simply CLICK HERE.

Image Credit: Image by Intel Free Press-Flickr-Creative Commons

Can I Keep My Camera System On My Office Network?

Network-Norlando PobreWhether you are installing a new surveillance system or changing an existing one you need to consider the type of system and the operating implications associated with it.  The desire for advanced image quality, video analytics, ease of integration, and remote access has ushered in the era of IP (Internet Protocol) surveillance systems.  IP surveillance systems have opened the door to a more integrated security system and they provide increased scalability which is important to company growth and future adaptation.  This type of surveillance system typically relies on an internet network, and as they say “therein lies the rub.”

Should your surveillance system operate on the same internet network as your office computers?  The answer is not a simple yes or no.  The short answer being it certainly is a viable option, but it could depend on the size and type of business you run.  It’s also possible to set up an IP surveillance system on its own network but it may not be cost effective or necessary.  For these reasons it is imperative to consult a licensed security system professional when altering or adding a surveillance system.

When it comes to a company’s network there seems to be some trepidation about how and what devices can and should be allowed on it.  It’s understandable, a company’s network is often a basis for its everyday functions, but where does the worry come from?  A lot of it usually has to do with a communication gap between security integrators and IT professionals or end users.  At Perfect Connections, Inc. our licensed experts are able to provide clear and understandable information about the surveillance equipment we implement and how it will affect your company’s network.  We have been providing comprehensive security system solutions to businesses throughout northern and central New Jersey since 1992.  Our team has witnessed and been a part of the migration from mainly analog surveillance to IP.

Let’s discover the common concerns about network devices and how they can be dissolved, but first we’ll review some quick terminology when talking about networks.  LAN, MAN, and WAN are three basic types of networks you’ll likely hear about from integrators and IT professionals.  Local area networks (LANs) are typically found at most small to medium sized businesses as they cover a smaller more specific area.  In all likelihood your company operates on a LAN network.  Metropolitan area networks (MANs) cover a larger area and are usually present in cities and across large campuses.  Wide Area Networks (WANs) provide the most coverage, anything from expansive distances to the whole world.  According to Fredrik Nilsson, general manager for Axis Communications in North America, WANs are often comprised of multiple smaller networks including LANs and MANs.

All networks are comprised of some sort of cabling and equipment such as switches, servers, and hubs.  The most popular type of network configuration used with LANs is called star.  A star configuration allows all network devices to be connected to a central point where if one device crashes the rest will remain in operation.  However, redundancies are typically incorporated to account for the possibility of a central station crash.

Now that terminology is out of the way, what are some of the major concerns one might have when adding surveillance equipment to a company network?  One of the most common is bandwidth consumption.  This often stems from companies that have had to deal with employees streaming or downloading videos via company networks which eats into the available bandwidth.  According to James Marcella, director of technical services for Axis Communications, IP surveillance equipment is wrongly accused when it comes to bandwidth consumption.  He says most IP cameras today can be customized to fit a company’s network and storage guidelines.  To help limit their consumption surveillance can be setup on a Virtual LANs (VLANs) which Marcella says, “prevents video traffic from grabbing the lion’s share of bandwidth.”

Then there’s the ever-present question, “what about hacking?”  In our world where virtually everything is connected through the IoT (Internet of Things), it’s hard not to worry about who can access private information and how that information is being protected.  Having surveillance equipment on the same network as your company computers may seem scary, but in reality, more oft than not, there are procedures in place to prevent hacker access.

When it comes to adding network devices and keeping the network safe authentication protocol and data encryption are key.  According to Marcella authentication protocol protects the network at the physical port level.  If someone were to unplug a network camera and try to plug in their own device, all “traffic” to that port’s switch would automatically be shut down as the foreign device wouldn’t have the proper authorization.  Data encryption is essentially creating a password to your network whether it’s wired or wireless.  This prevents someone from getting into your network or freeloading on your company’s internet.  Encryptions can be highly effective as long as they are not something obvious or easily guessed.

Lastly, network storage is a top concern.  This is often directly linked to bandwidth consumption concerns.  Due to high image quality of IP camera recordings it’s not uncommon for businesses to store video footage for longer periods of time.  Fortunately, with IP surveillance systems you don’t necessarily have to store recordings directly on the network.  For smaller installations there is the option to utilize in-camera storage through internal SD cards (Secure Digital Cards).  Network Attached Storage (NAS) devices and cloud-based systems are other viable options.  In order to determine which method is best for your company an evaluation of camera quantity and storage needs should be conducted.

Whether you are adding a new surveillance system or updating an existing one it’s imperative to consider the impact it will have on your company’s network, if any at all.  Always consult a licensed security system professional as they can help guide you or your IT department through the process from initial assessment to final installation.  Our team at Perfect Connections, Inc. has been providing comprehensive security solutions to businesses throughout northern and central New Jersey for the past 23 years.  We can help break down the communication barrier that sometimes creates apprehension when installing network devices.

If you live or run a business in Central or Northern New Jersey and would like information on any of the topics discussed above, please call 800-369-3962 or simply CLICK HERE.

Image Credit: Image by Norlando Pobre-Flickr-Creative Commons

How Does an Internet Outage Affect Security?

No Internet-Marcelo GraciolliDoes your security system, or part of it, rely on your company’s internet network? Or are you considering a system that is at least partially dependent on network connectivity? If so, what happens if that network fails or is compromised? Fortunately nowadays the chances of your network dropping or losing connection is pretty slim, in fact the probability of most Internet Service Providers (ISPs) experiencing an outage is about 1%. But in the rare case that it does become inactive there are methods to keep security features active, in particular network attached surveillance or IP (Internet Protocol) cameras. Maintaining an operating surveillance system is crucial to the overall effectiveness of a comprehensive security system. Surveillance footage can aid in police investigations and the mere presence of cameras can help deter criminals. Fortunately there are methods of streaming and recording footage even when your local area network (LAN) is down.

Our licensed integrators at Perfect Connections, Inc. understand the importance of security system continuity and one that functions with minimal incident. We have been providing comprehensive security solutions to businesses throughout northern and central New Jersey for the past 25 years. We specialize in surveillance systems, fire and burglar alarms, and access control solutions. There is no perfect system, but by installing redundancies and planning with prevention in mind, system issues will be few and far between.

Traditionally recorded surveillance footage would be stored on an external digital video recorder (DVR), but thanks to progressing technology and the desire to streamline everything, virtual and network storage options are becoming more popular. The cloud is becoming a popular virtual storage method that is cost effective and has seemingly limitless real estate. To find out more about the cloud, check out our post here. Whether you’re using the cloud or an external device like a DVR, it’s not a bad idea to have a back-up in the unlikely event your network goes down. Two common types of redundancies are Network Attached Storage (NAS) devices and SD memory cards.

NAS devices are installed on the same network as your security cameras. If your network were to suddenly go out or someone accidentally caused and outage, the NAS would continue recording. If you were using the cloud as your main storage and the network drops, the NAS device could be setup to automatically upload recorded data to the cloud once the network is repaired. It’s also a cost effective method as multiple network cameras can be setup to stream to the same NAS device.

SD memory cards are exactly what they sound like. They’re storage cards within the actual camera, essentially the same as memory cards used in digital cameras and other devices. This type of technology is also sometimes referred to as “edge storage.” SD cards are typically programmed one of two ways. Either they are constantly recording regardless of the network status, or they are programmed to kick-in when network connection is lost. According to Fredrik Nilsson, General Manager of the Americas for Axis Communications, using SD cards as a redundancy works best in smaller applications where there are minimal cameras. The main reason being they cost more per gigabyte of storage in comparison to NAS devices that can accommodate multiple cameras on a single device.

While the likelihood of your network failing or dropping out is pretty low it’s always best to plan for the worst case scenario. There is no perfect security system, but there are measures that can be implemented to ensure coverage when you need it most. When it comes to surveillance it’s imperative to have continuity, therefore it couldn’t hurt to have redundancies installed when using network cameras. NAS devices and SD memory cards are two effective back-up storage methods that will help retain critical information that can later be accessed if need be. To find out which type of backup is best for your facility always consult a licensed security system integrator. Our team at Perfect Connections, Inc. has been providing comprehensive security system solutions to businesses throughout northern and central New Jersey since 1992. We understand no two businesses are exactly the same and that they should be treated with an individualized approach that suits their specific needs.

If you live or run a business in Central or Northern New Jersey and would like information on any of the topics discussed above, please call 800-369-3962 or simply CLICK HERE.

Image Credit: Image by Marcelo Graciolli-Flickr-Creative Commons

Emergency Preparedness for Businesses

Creative CommonsNo business is immune to risk or unpredictable circumstances. In an emergency, often times, there’s an influx of panic for those involved. Our dedicated and hardworking emergency responders-firefighters, EMTs, ambulance, and police-are the ones who keep a strong front and are prepared to help us through these tough situations. As a business owner wouldn’t it be great if there was a way to lessen the constant fear of unknown threats to your organization? Fortunately, there is something you can do for your business, your employees, yourself, and the responders. Be prepared and have a plan.

At Perfect Connections, Inc. we believe instead of being fearful or worrisome about the unknown, you should be as prepared as possible for it. Part of being prepared is maintaining proper security of your organization. We’ve been providing peace of mind to businesses throughout northern and central New Jersey since 1992 by installing comprehensive security systems. A security system is so much more than just a video camera and alarm code. To truly be protected a system should include a monitoring service, some form of access control, video surveillance, fire and burglar alarms, and carbon monoxide detectors. While the physical aspect of a security system offers protection and prevention, it is also important to have some form of emergency protocol within your organization.

What is your plan and why do you need one?

No one enjoys thinking about the potential disasters that could occur in our daily lives, but they are, no matter how unsavory, a part of life. If you haven’t already, you should work with your company, local authorities, and maybe a risk management firm to come up with an emergency plan. The world is an unpredictable place, even if your business is located in a safe area, there are no guarantees. According to Kelly Jenkins, Director of Emergency Management for Lawnwood Regional Medical Center and Heart Institute in Florida, “The worst possible scenario is to be not prepared.” Having some sort of contingency plan is important because it’ll help you recover quicker and reinforce customer’s confidence in the integrity of your business. It’s important to maintain that competitive edge that drives the workforce, as they say, “The show must go on!”

It’s not just being prepared for a disaster, it’s how you continue operation after as well, sometimes referred to as a BC (Business Continuity) plan. What is your BC plan and how do you come up with it? According to Kim Lindros and Ed Tittel for CIO, there are 6 general steps in developing a BC plan, and they are as follows:

  1. Identify the scope of the plan.
  2. Identify key business areas.
  3. Identify critical functions.
  4. Identify dependencies between various business areas and functions.
  5. Determine acceptable downtime for each critical function.
  6. Create a plan to maintain operations.

Once you have a plan the best way to ensure everyone is on board and prepared is to test it. What good is a plan if no one knows how to use it? Have frequent drills so you, your employees, and all personnel understand what they need to do in the event of an emergency. Testing and running drills will eventually create more of a “muscle memory” response so precious time isn’t wasted trying to figure out which steps to take. If you’re stuck on where to begin consider hiring a professional and reference online guidelines like the Planning and Responding to Workplace Emergencies provided by OSHA (Occupational Safety & Health Administration).

How does having a security system affect emergency situations?

As a business owner you want to do everything in your power to protect your organization. Having a comprehensive security system installed may be the catalyst in a better defense. How will the system affect circumstances during an emergency? Imagine there is a major fire at work. As part of your comprehensive security system you have a functional fire alarm and monitoring service. The alarm sounds sending a signal to the monitoring station which then informs local emergency responders. Luckily, due to the speedy response time, firefighters were able to quickly extinguish the flames minimizing property damage, costing you less in repairs. But most importantly you, your staff, and customers were able to exit the facility safely.

Now, without getting too graphic, imagine the shooter scenario. Unfortunately, it’s become an all too common occurrence in our daily lives. So how can a security system help in this type of situation? Your access control system and surveillance come into play. Because you had a swipe card access control system installed at all entries the shooter cannot get into your facility as they do not possess the required credentials. With your surveillance equipment you were able to capture footage of the deviant. The footage helped identify the criminal and authorities were able to detain him/her. This is a best case scenario, but you can see how certain security features, when combined, can be extremely effective in deterring catastrophe.

There are infinite disastrous possibilities that can affect your business, but you can’t spend every minute of every day worrying about them. Instead create a plan and be as prepared as possible. If you are considering a security system for your business for the first time or need an assessment of your current situation do not hesitate to call on our experts at Perfect Connections, Inc.. Our knowledgeable and experienced team has been providing security system solutions to northern and central New Jersey businesses for over 25 years. We believe in helping you protect what matters most.

If you live or run a business in Central or Northern New Jersey and would like information on any of the topics discussed above, please call 800-369-3962 or simply CLICK HERE.

Image Credit: Image by Creative Commons

Important Information for Verizon Customers

If you have Verizon telephone/internet service, please read the below for important information.

We’ve been getting a few inquiries lately, so we wanted to put an article on our blog about this – Verizon has recently made the decision to retire their copper phone lines in favor of fiber-optic communications. If you still have copper cabling at your home or business, you will be receiving a notification from Verizon along with a request to access your building in order to upgrade your cabling.

Failure to respond to Verizon or failure to allow the upgrade will cause a discontinuation of your phone service, which will result in a communication failure for your burglary or fire alarm system. Local Fire Marshals have begun notifying their residents that a non-communicating fire protection system is a violation of the New Jersey Uniform Fire Code and that you may be subject to penalties.

Please keep an eye out for any communications from Verizon and coordinate appropriately. If you do not wish to upgrade your copper cabling, please call us at 800-369-3962 to discuss other options for communication, including cellular.

For more information, please see this release from Verizon regarding their plan.

To see if you are affected by this, please take a look at the addresses here.

If you have any further questions, you can contact your local Fire Marshal, or you can call us at 800-369-3962.