Preventing Workplace Violence

Stop Sign-Michael GilViolence in the workplace is not a pleasant topic for discussion.  However, understanding the causes and how it can be avoided is essential for any business owner.  No company/operation is immune, but there are ways to help decrease the risks.  Workplace violence is not only damaging to its victims but the company as well.  In 2012 SHRM (Society for Human Resource Management) found that 36% of organizations in the United States reported incidents of workplace violence.  Damages are sometimes physical but can be economical as well, costing businesses $36 billion annually.

How do you define workplace violence, what does it mean?  According to SHRM and ASIS International (American Society for Industrial Security) workplace violence can be defined as, “a spectrum of behaviors-including overt acts of violence, threats, and other conduct-that generates a reasonable concern for safety from violence, where a nexus exists between the behavior and the physical safety of employees and others (such as customers, clients, and business associates) on-site or off-site, when related to the organization.”  It’s a scary but very real issue for every organization.  Being prepared is the only way to combat the unpredictable.  There are tactical and physical measures that can be implemented in the workplace to avoid violence.  At Perfect Connections, Inc. we believe in helping you prevent catastrophe.  Having a comprehensive security system installed at your place of business can provide multiple layers of protection for you and your employees.  If you run a business in Northern or Central New Jersey do not hesitate to find out what Perfect Connections, Inc. can do to help protect what matters most.

You might be wondering how installing a security system can help deter or prevent something as unpredictable as violence in the workplace.  Allow me to break it down for you.  There are multiple facets to an effective security system, an alarm is just part of it.  The key components are the alarm, access control devices, and video surveillance.  Of course there is the fire alarm component, but it’s not the main area of focus when it comes to violence prevention.

By combining key features into one comprehensive solution you will not only secure your business, but help prevent loss and potentially life threatening situations.  You can limit who can enter certain areas of your facility by implementing some form of access control i.e. a card reader, key fob, or biometric scanner.  This will help stop intruders, a disgruntled ex-employee, or and employee’s spouse from getting onto the premises.  Video surveillance throughout a facility would be helpful in keeping an eye on who is coming and going on a regular basis.  Cameras can be set up to watch specific areas and/or provide overall coverage throughout the premises.  Utilizing a monitored surveillance system will ensure that someone is keeping watch over your business even when you can’t be there.  Tying these features into a monitored alarm system will help notify you, your employees, and the authorities of any disturbances.

A comprehensive security system along with a contingency plan that is communicated to the entire staff is about as prepared as anyone can be for the unexpected.  Some companies may choose added security features such as physical security guards, it really depends on personal preference, the business, and recommendations from security professionals.  Increased lighting in parking lots/garages, requiring ID cards for employees and visitors, metal detectors, and check-in desks or stations are added security measures that can help your company avoid disaster.  Keep in mind there is no one-stop solution for all businesses/facilities.  A hospital will have different security needs than a salvage yard/facility.  While no system is infallible, here at Perfect Connections, Inc. we provide top notch products and service to help prevent potential catastrophe.  If your business is located in Central or Northern New Jersey don’t hesitate to contact our team of professionals for an in person assessment.  We will provide a customized security system solution that fits the needs specific to your type and place of business.

If you live in Central or Northern New Jersey and would like information on any of the topics discussed above, please call 800-369-3962 or simply CLICK HERE.

Image Credit: Image by Michael Gil-Flickr-Creative Commons

Fire Alarm Maintenance

Fire Alarm-Tim GreenAs a business owner you no doubt have a long “to do” list on a daily basis.  Maintaining your fire alarm system is probably not at the very top.  Nonetheless, it is an extremely important issue.  Without a properly maintained fire alarm system, you’re setting yourself-and your business-up for disaster.

At Perfect Connections, Inc. we want to help you gain a better understanding of what is required to maintain a commercial fire alarm system.  This will help you stay on task and focus on what is most important-running your business.  Being informed and prepared is half the battle.  As experts in the field, our licensed professionals have been providing fire alarm and security system solutions to Northern and Central New Jersey businesses for over 20 years.  The following is a list of answered questions that will help clarify some of the concerns you likely have regarding your current system; or if you are considering a brand new fire alarm system.

What is required of the business owner?  Honestly, not a whole lot.  In fact, as an owner you are not allowed to do any of the maintenance work yourself.  This is dictated by the fire codes.

How often does the system have to be inspected, and by whom?  A fire alarm system has to be inspected annually (at least).  Some facilities may have to be inspected quarterly, it really depends on the type of business.  This includes testing all components of the system.  The inspections are performed by a licensed contractor like those from Perfect Connections, Inc..  Once the inspection is completed, and you pass, the contractor passes the inspection report onto the local fire official.

What happens during an inspection?  “It’s loud!”-Patrick Chrustinsky (President of Perfect Connections, Inc.)  The reason an inspection is loud is due to the fact that all components have to be tested which means the actual alarm system has to be set off.

What do you need to know before an inspection, if anything?  You will need to notify the occupants of your building that the system is Brows-Daniela Vladimirovabeing tested.  It is the alarm system company’s responsibility to notify the central monitoring station and local fire department to avoid accidentally dispatching responders.  It’s important to notify the appropriate parties to avoid false alarm fines and furrowed brows.

How are tests recorded and who is responsible for keeping records?  Tests are recorded on an annual inspection form to be filled out by the licensed contractor performing the inspection.  The report is then delivered to the local fire official.  By law the business owner is supposed to keep a copy on their premises as well.

When/should a fire alarm system be updated?  It really depends system to system and case by case.  The backup batteries that come with fire alarm systems typically last 3-5years.  As previously mentioned every component of the system is tested during each inspection, so if something requires attention or needs updating/replacement it will likely be discovered at that time.

What are the benefits of a properly maintained fire alarm system?  To state the obvious, it’ll work properly!  If there is a fire or smoke is present it’ll warn you and send a signal to your central monitoring station, as it’s meant to.  A properly functioning system won’t set off false alarms which can be costly.

Do maintenance requirements differ between monitored and unmonitored systems?  Every system has to be tested and inspected regardless of the type.  That being said, most facilities especially new construction and renovations are no longer installing unmonitored systems.  Unmonitored alarm systems tend to show up in older facilities and in most cases wouldn’t be recommended today.

What is required by law/code?  There is no blanket for requirements.  Every business is categorized under the fire code, and each category has a different set of requirements.  There are separate sets of rules for each type of dwelling and occupancy.  Rules set up by the NFPA (National Fire Protection Association) must be followed/taken into account as well.  The location of your business will also effect which codes and regulations are applicable.  For example, in New Jersey certain ADA (Americans with Disabilities Act) rules and the NJ Barrier Free Subcode have to be taken into account.

What are the requirements specific to businesses in Northern and Central New Jersey?  When you install a fire alarm system you must acquire a permit.  Before a permit can be issued a sealed plan from an architect or engineer must be submitted for approval.  The plan must indicate the details of the whole fire alarm system.  The permit then has to be approved and inspected by the authority having jurisdiction (AHJ).  The NFPA explains AHJ as follows:

“The authority having jurisdiction (AHJ) is that person or office charged with enforcing the Life Safety Code. In many states the AHJ is the state fire marshal who has local inspectors work on his/her behalf. In some cities, fire department fire prevention division personnel fulfill the role of AHJ; sometimes it is the building official. For some occupancies, there is more than one AHJ; each AHJ’s approval must be secured. For example, the authorities having jurisdiction for a hospital might include: state fire marshal; building official; fire department fire prevention officer; state health care licensing agency; The Joint Commission; U.S. Department of Health and Human Services – Centers for Medicare and Medicaid Services (CMS); and the facility’s insurance carrier. If you’re unsure who the AHJ is, contact your state fire marshal.”

How can Perfect Connections, Inc. help?  Our licensed professionals know the applicable codes for the areas we service in Northern and Central New Jersey.  We can make recommendations, install appropriate fire alarm systems, provide a monitoring service, and perform the required annual inspections.  If you are a business owner in Northern or Central New Jersey and are in need of a fire alarm system or inspection do not hesitate to call on us at 800-369-3962.  Visit our website for information on all our services at www.perfectconnectionsinc.com.  We’re here to help you protect what matters most.

Image Credits: Image #1 by Tim Green-Flickr-Creative Commons, Image #2 by Daniela Vladimirova-Flickr-Creative Commons

How Does Perfect Connections Compare?

As with any type of service, reading reviews online, and doing your own research seems to be par for the course.  The internet is a great tool because there is an excess of information readily available.  But how do you weed through all of it?  How can you tell the real from the fake, or the good from the bad?  People can write whatever they want on the internet whether it’s good or bad, true or false.

While we can’t necessarily prove the authenticity of an internet comment, we can present the facts about our company.  As a commercial and residential security systems provider in Northern and Central New Jersey for the past 22 years, our team at Perfect Connections, Inc. has the expertise and customer loyalty to prove our professional status.  Aside from offering quality products and installation, we truly value our customers and their needs.  Nobody, and nothing, is perfect, but we are constantly working our hardest to ensure our clients’ needs are being met.  What sets us apart from the competition is what we offer and our commitment to quality service.

Available ONLY at Perfect Connections

  • We offer a 30-day money back guarantee if you are at all dissatisfied, no questions asked
  • There is a one year warranty of EVERYTHING we offer
  • We have a 98% customer loyalty rating
  • Perfect Connections has been in business since 1992 with more than 1,200 customers in Central and Northern New Jersey

What Else Do We Offer?

Perfect Connections The Other Guys
Live 24/7/365 support available Most expect you to call during business hours
Technicians on call 24/7 There is no standard
Immediate response in case of emergency (typical response is 45 seconds) Typically respond within minutes
Service & maintenance contracts available Only available at large security companies
Leasing & financing available Standard for most
Customers save 10-20% on L & P insurance Standard for most

 

With the level of service and products we provide, our team of licensed professionals will ensure the security of your home or business.  If you live or run a business in Northern or Central New Jersey, don’t hesitate to give us a call at 800-369-3962 and visit our website for more information HERE.  Our services include on site security assessments, fire alarms, surveillance systems, access control solutions, burglar alarms, and alarm monitoring.  Let us help you protect what matters most!

Fire Safety & Code Requirements Intro

Fire-Thomass PicsWe all know that having working fire/smoke detectors, alarms, and fire extinguishers in our homes can prevent tragic loss and irreparable damage.  The same holds true for business facilities.  However, the codes and standards for a commercial space versus a home are different, and they can vary by jurisdictions as well.  According to the NFPA (National Fire Protection Association) codes are the rules and standards are the method by which the rules are applied.  There have been major events in history that have triggered modifications to national fire codes and standards.  The Station Nightclub fire in West Warwick, RI in 2003, and The Cocoanut Grove Nightclub fire of 1942 in Boston, MA are a couple examples of why and how fire codes have changed throughout the years.

If you are a business owner, you know the importance of protecting your facility, employees, and assets/inventory.  How can you be sure your business meets the proper fire safety codes?  In all likelihood, if you’re currently in operation, you’re building/facility has passed an initial inspection.  However, yearly inspections are required and codes are revised every 3-5 years.  If you are renovating or adding on to a space you will have to schedule a new inspection.  For this reason its best practice to involve an expert from the start of a project to avoid any major hiccups.

You’ll need the proper fire safety equipment which can include smoke detectors, fire alarms, carbon monoxide detectors, and possibly a sprinkler system.  Integrating these features with your alarm system is crucial for a quicker response from emergency services.  Installing a wireless smoke detector that is not connected to your alarm system doesn’t notify local services in the event of an emergency.  The only person that type of detector benefits is someone on site or nearby during an emergency.  What if no one is around?

Failure to comply with the proper safety and code requirements can lead to inspection rejection and fines.  Our licensed professionals at Perfect Connections, Inc. can ensure the safety and code compliance of your business by installing the proper fire safety equipment as part of a comprehensive business security system.  If your facility is located in Northern or Central New Jersey, our team can guide you through the process from initial assessment to final installation.  You have enough on your mind already, let us help you avoid mental anguish.

Reasons For Code Non-Compliance:

  • Egress is not met. This includes corridors, latching mechanisms, and access controls
  • Improper storage of combustible materials
  • Inadequate emergency lighting
  • Outdated fire extinguishers and other safety equipment
  • Electrical issues (i.e. improper use of extension cords)
  • Blocked access to fire hydrants
  • Sprinkler system isn’t labeled correctly
  • For more information check out com & NFPA

How Hiring A Professional Can Help:

  • They know what types of security equipment will work and comply with fire codes
  • They may already have a relationship with the local fire official
  • They can communicate technical information to contractors, architects, & engineers
  • They know how to integrate fire alarms and smoke detectors in a comprehensive security system
  • They understand the importance of code compliance and fire safety
  • They know how egress can be affected by different access controls
  • They will help you avoid penalties and failed inspections by implementing proper installation

Call our licensed professionals at Perfect Connections, Inc. to perform an assessment of your business facility.  Let us help you discover how to protect your business with a comprehensive security solution that includes fire alarms, smoke detectors, and CO detectors.

If you live in Central or Northern New Jersey and would like information on any of the topics discussed above, please call 800-369-3962 or simply CLICK HERE.

Image Credit: Image by Thomas’s Pics-Flickr-Creative Commons

What We Mean By “Security System”

Security-American Advisors GroupWhat is a security system?  This may seem like a silly question, but no two security systems professionals will give you identical answers.  Here at Perfect Connections, Inc. we have spent decades defining what a security system is and how it changes people’s lives.  Our team has been providing expert service to Northern and Central New Jersey businesses and homes since 1992.  When it comes to security systems we believe there are key components, when combined, create a comprehensive system that will provide unbeatable protection for your business or home.  Burglar alarms, access control, surveillance systems, and fire alarms are the major umbrella of ingredients for a comprehensive security system solution.  Sounds good, right?  What does it all mean?  By examining how these different security features work together, and how they are applied in different situations, you will gain a better understanding of what a “comprehensive” security system is.

How do you define what a security system is?  Let’s break it down.  According to Dictionary.com, the word “security” can be loosely defined as freedom from care, risk, anxiety, danger, or something that makes you feel safe.  A “system” is described as, “an assemblage or combination of things or parts forming a complex or unitary whole.”  Combine the two and you have an assemblage of parts that provide freedom from danger and make you feel safe.  That’s exactly what the end goal of installing a security system is.  Its making you feel safe, knowing you’re protected, and obtaining a peace of mind you can’t get from anything else.

Home Versus Business

While the combination of security features used in commercial and home applications are similar, they are not exactly the same.  Nor should they be, a home is nothing like an office building, scrap yard, manufacturing or healthcare facility.  There are different requirements and fire safety codes and standards  for each, and they are dependent on the state and area you reside or run a business in.  You security systems professional should know which rules apply to your specific situation.  Rules aside, let’s discover the similarities/differences between residential and business security systems.

Access control, burglar alarms, surveillance systems, fire alarms, and carbon monoxide detectors are like the bread and butter of a comprehensive security system.  In a residence, access control could mean entering a personal code on a key/touch pad in order to gain entry to your home.  In some cases it could mean using a fingerprint to deactivate a lock.  Door and window sensors can act as another layer of access control.  For example, if someone were to break a window or kick open a door, the sensors would be activated and so would the alarm.  This would help fend off the potential threat and prevent full access to your home.  Depending on your business facility you might have similar features.  A main difference between your home and your business is you likely have employees.  Having employees could mean limiting access to different areas of your building/facility, dependent on an individual’s clearance level.  In this case you might issue swipe cards or key fobs that would communicate with a reader at an entry way.  These types of controls help limit who can enter, and sometimes exit, specific areas of your facility.

Surveillance equipment that is tied into your security system is a great crime deterrent, especially when visible or known to outsiders.  It can help you and the local authorities catch criminals in action.  Having cameras throughout your residence not only helps you feel more protected, but it can provide remote access to your home when you can’t be there.  By using a mobile device and the Alarm.com app, you can communicate with your security cameras from virtually anywhere.  This holds true for commercial applications as well; a major difference being a larger coverage area and camera size.  Don’t worry, the size of a camera is not indicative of its quality- bigger isn’t always better.  Your security systems professional will have better insight as to the type, size, and quantity of cameras to install at your home or business. Having cameras throughout your building/facility will also help decrease the chances of employee theft.

Having the proper fire alarms, carbon monoxide (CO), and smoke detectors in both a residential and business setting is not only a good idea, it’s required by state and local laws/codes.  How does this tie into a comprehensive security solution?  When deciding on features for your security system, you can opt to have fire alarms and CO detectors communicate with your central monitoring panel and your alarm monitoring service.  This helps immediately alert police, fire stations, and ambulance at initial detection, preventing potentially life threating situations.  What good is a CO detector or fire alarm if it’s beeping and no one is around to hear it?  That’s where alarm monitoring services come into play.  Having an alarm monitoring service means you and emergency responders will be notified of disturbances at your home or business, even if you’re not there.

Whether you are considering a residential or business security system for the first time, or want to explore your options, do not hesitate to contact our team at Perfect Connections, Inc..  We have been providing home and business security system solutions to Northern and Central New Jersey for 22 years.  We’re here to help you protect what matters most.

If you live in Central or Northern New Jersey and would like information on any of the topics discussed above, please call 800-369-3962 or simply CLICK HERE.

Image Credit: Image By American Advisors Group-Flickr-Creative Commons

Save Your Scraps

Scrap Yard-Dave ParkerWhile to the average person, a salvage or recycling facility may not seem like a susceptible business, owners know there are considerable threats to its security.  In the United States and internationally, as the economy fluctuates, creating high highs and low lows, raw materials, especially metals, maintain a certain value.  Scrap metals are actively sought after as they are continuously recycled and reused.  According to the Bureau of International Recycling they are frequently added to new metal production.

In economic recessions people have more of a reason to commit crimes, especially theft in order to turn a profit.  Even during periods of financial stability, there are people that will steal, and cause damage to businesses in an effort to make a quick buck.  Scrap metals tend to be a target for thieves as they can yield a decent and quick profit.  You would think stealing scrap metal would be difficult given its potential weight and size, but where there’s a will, there’s a way.  Plus, many facilities are vast in area making it difficult to keep an eye on what is happening, and perimeter fences can only do so much.  Fortunately, many states have existing legislation to help prevent such substantial loss, but there are steps you can take as a business owner to stop crime in its tracks.  By installing a comprehensive security system at your facility you will be decreasing potential loss and damages, both physical and financial.  Here at Perfect Connections Inc. we understand the challenges you face trying to secure your facility.  With decades of experience, our professionals can help you prevent theft and devastating loss.  As Megan Workman for Recycling Today notes, “As prices for copper and brass have increased, scrap metal processors say it has become necessary to expand security measures at their yards.”

Existing Issues

What are the security issues surrounding salvage and recycling facilities, and why are they a prime target for theft?  For one, they typically house valuable metals such as copper, aluminum, platinum, bronze, zinc, nickel, and catalytic converters which are full of precious metals like palladium and rhodium.  Depending on the market value, which is fluctuating daily, such items can fetch a pretty penny.  Many salvage yards and recycling facilities can be, if not fully, partially exposed to the outdoors, making them more susceptible to criminal activity.  Another problem these facility’s owners/buyers face is when customers attempt to sell material, it’s hard to tell if that person is actually who they say they are, and if the items they are trying to sell are stolen or not.  Never mind the legal implications that come with buying stolen material, your company’s reputation could be at risk if the public believes you’re aiding criminal activity, whether it’s by accident or ignorance.  The damages incurred by metal theft can be extremely costly as well.  Cases of metal theft in the United States costs businesses an estimated $1 billion annually, according to the U.S. Department of Energy.

Stolen metals/scraps is not only an issue for the buyers, it causes all sorts of trouble for the sources of the stolen items.  When thieves steal they’re not only stealing from other scrap or salvage facilities, they hijack material from personal cars, railroad tracks, public transit, abandoned or unprotected homes, warehouses, construction sites, and anywhere else there’s opportunity.  They’re not only a danger and nuisance to the public, but themselves as well.  According to Earth911.com a man in Arizona was found with burns covering his entire body because he was attempting to steal copper from a transformer.  Not only did he hurt himself, he inadvertently cut power to 1,400 customers.

While criminal statistics can be broken down into many categories, metal related theft is unfortunately not one covered by the FBI Uniform Crime Report, which is “the most widely used crime database in the country. ”  This makes it difficult to get an accurate national reading on this type of crime.  However, many states have implemented their own legislation to help deal with and track salvage/recycling facility theft and illegal purchases.

Protecting Your Business

Police in Metal scrap-West Midlands PoliceAs the issue of metal theft has become more prominent, stricter state legislation has been and will continue to be implemented.  Partnering with the local authorities and reporting crimes or suspicious activity/behavior are crucial components in decreasing salvage/recycling facility crime rates.  While laws and regulations can help significantly, there are always people who are willing to break or bend the rules, which is why it’s advantageous to reinforce your facility with a comprehensive security system.

Legislation

Being a salvage/recycling facility owner you may already know that there are different state requirements when it comes to the purchase and tracking of metals, and the identification of selling customers.  For example, in September 2014 a New Jersey bill was passed stating that scrap metal business are, “to maintain, for at least 18 months, a record of all receipts or purchases of scrap metal, instead of only for those purchases in excess of 100 pounds or $50, as currently provided by law.”  The bill also stipulates that payments are to be made by check to that person or their company, mailed to their personal/company address.  Cash payments are permissible as long as a photographic record of the seller is maintained.  Keeping records of customers will help business owners and police track stolen material and illegitimate individuals.  It will also let the seller know you mean business.  If you are unsure of your states current rules and regulations you can visit the Institute of Scrap Recycling Industries, Inc.  They offer a summarized compilation of state metal theft laws that was last updated on September 30th, 2014.  There is also a website geared toward preventing and catching scrap metal theft, it’s called scraptheftalert.com.  Becoming a member of this website gives you the advantage of being alerted and alerting others within the industry when an incident has been reported within a 100 miles radius of your location.

Security

With stricter laws and law enforcement, salvage and recycling facilities have a better chance of avoiding criminal activity.  Nevertheless, people are always willing to break the law, especially if they see easy opportunities.  The law won’t prevent someone from climbing over the gates of your facility, it won’t stop someone from trespassing, and it will not stop criminals from seeking out the weaknesses in your facility for easy access.  Your best line of defense is installing a comprehensive monitored alarm system that includes surveillance, motion detectors, access control, automatic lights, and a fence.

Broken chainlink fence-Dan4th NicholasErecting a fence is your first line of defense as it guards the perimeter of your facility.  It’s great until someone cuts through it, climbs it, or digs under it.  Maybe you have automatic or motion activated lighting throughout your facility as well.  Lighting can be a powerful deterrent, but it may not be enough.  If you really want to manage your security it’s imperative to install a monitored surveillance system.  Cameras can not only deter a potential threat, but help you and the police catch the perpetrator/s.  You can even access footage of activity at your facility remotely from the convenience of your mobile device or home computer.  Notifying the public of your camera surveillance through posted signage will help prevent potential crime as well.

David Guz, the president of H & H Metals in Michigan owns a 15 acre facility.  He was recently interviewed for Recycling Today on how he manages efforts to avoid theft from his sprawling yard.  Not only is communicating with local authorities a major factor, but “After 36 years in business, Guz says he has just about seen it all, while the “state-of-the-art” security system he had installed three years ago helps him to really see everything that goes on in his 15-acre yard at any time.”  His security system includes surveillance equipment, motion detectors, access control, and monitoring services.  Combining all of these security components along with fencing and automatic lights, can significantly decrease catastrophic loss and damage to your business, saving you time, money, and aggravation.

Before you dive in to the seemingly endless world of security options, be sure to have a licensed professional assess your security risks in person.  If you are located in Northern or Central New Jersey, our team of experts at Perfect Connections, Inc. can help analyze potential weak spots and customize a security system solution that best suits your business’s needs.  Don’t wait for tragedy to strike, stay a step ahead of the criminals and protect what you’ve worked tirelessly for.

If you live in Central or Northern New Jersey and would like information on any of the topics discussed above, please call 800-369-3962 or simply CLICK HERE.

Image Credits: Image #1 by Dave Parker-Flickr-Creative Commons, Image #2 by West Midlands Police-Flickr-Creative Commons, Image #3 by Dan4th Nicholas-Flickr-Creative Commons