What Is A Smart Home?

March 13, 2017 By Leave a Comment

Home Automation Image-PC websiteWhen it comes to home security systems, you may have heard the phrase “interactive services.” You may have even heard the terms “home automation,” “connected home,” and “smart house.” What do they all mean, and how are they related to home security? They’re meanings are essentially the same, and in relation to security, they describe the ability to remotely interact with, and access, devices in your home by means of a mobile device or computer. If you have a comprehensive home security system, you likely have cameras, motion detectors, door and window sensors, fire and carbon monoxide detectors that communicate with a central control panel located in your home. Being able to connect and interact with these security features from a remote location is beneficial for a multitude of reasons. Cameras and motion detectors aren’t the only devices you can access from afar. Imagine being able to adjust the temperature in your home before you get there, or turning lights on and off, even opening or closing your garage door. In partnering with Alarm.com, Perfect Connections, Inc. has been providing these interactive service options to homes in Central and Northern New Jersey for years. Our team of licensed professionals can help you customize a security system that will connect you to the inner, and sometimes outer, workings of your home.

How Does It Work?

First, you have a home security system installed with all of the sensors, cameras, and detectors that you and your security systems specialist customized. In order to access the full functions of your remote services you must have an interactive service plan with a company like Alarm.com. After that, you simply download their app on your tablet, smartphone, computer, or other mobile device, and you’ll have total home control at the tips of your fingers.

There are basically two ways a home can become “connected.” Wireless or hardwired. The trends of our progressive society tend to make everything more technological, therefore, many security systems are being installed wirelessly with cellular backup. This eliminates the need to cut holes in walls and have dangling or exposed wires. Wireless technology is particularly favorable if you own an older home where breaking open walls isn’t an option. The same technology that works for our cellphones and Bluetooth devices can now be implemented in the home. More and more homeowners are leaving landlines in the past and switching to cellular devices anyway, making the connected home a smoother integration. A hardwired system does required cabling, however, it has been in use for a longer period of time, and proven to work. Some home automation systems use a combination of both wireless and hardwired technologies. To determine what type of system is right for your home, hiring a professional to perform a full assessment is your best bet.

What Are The Capabilities?

Home Automation-from our websiteDepending on how many, and what kind of devices are connected to your system, your operating choices are seemingly endless. By using the mobile app, you can gain access to the security cameras inside and outside your home to see what is happening throughout the day. Certain motion detectors can be set up to send you snap shots of specific areas and activity in your home. Your system can be set up to notify you when you kids arrive home from school, if you’re not able to be there. The ability to adjust your thermostat and turn lights on and off is a common feature. Check-in on loved ones and/or pets throughout the day. Having interactive services as part of your comprehensive security system will alert local authorities to any disturbances at your home while simultaneously alerting you on your mobile device.

Why Is It Beneficial?

Controlling and accessing various devices in your or a loved one’s home is advantageous for a multitude of reasons. One of the most obvious benefits is that it provides peace of mind on a constant basis, knowing you’ll instantly be notified of what matters most to you. Being able to remotely adjust your thermostat and turn lights on and off will lower your utilities bill and inadvertently help you waste less energy. Remote access is extremely convenient, you have control in the palm of your hand at all times, as long as your device is charged. Having remote capabilities will save you time by not having to rush home last minute to adjust appliances or unlock doors for pet sitters, family members, or scheduled visitors. With services provided by Alarm.com alerts and access don’t have to stop even when your system is unarmed. The functions of your home become more efficient.

Utilizing a connected home system is a great way to help your loved ones maintain their independence, but also ensure their safety. Specific features allow you to make sure a family member is moving throughout the day, not leaving potentially dangerous appliances on, and you can activate or deactivate their alarm system for them if they forget. Maybe a family member uses an emergency response pendant (like Life Alert) which requires them to take action. But what if they can’t? Services provided by Alarm.com simplify their life and yours by not requiring personal action in case of an emergency. It’s a non-invasive approach to protect your family.

Whether you’re considering the Connected Home for the first time or it has been on your to do list for a while, don’t hesitate, contact the security professionals at Perfect Connections, Inc. for an in home assessment. Our team knows the safety of your home is paramount in the protection of your family. We have been providing service to Northern and Central New Jersey for decades, so you can be confident in our security knowledge and expertise.

If you live in Central or Northern New Jersey and would like information on any of the topics discussed above, please call 800-369-3962 or simply CLICK HERE.

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Wired Or Wireless?

March 6, 2017 By Leave a Comment

Wires-Windell OskayThe process of researching home security systems can seem daunting. There are many factors you must take into consideration. You have to choose which company you trust to perform the work, how much you’re willing to spend, and what type of system to have installed, to name a few. The type of system you opt for can seem like a tricky decision, that’s why it is imperative to hire a licensed security professional to advise you on the best solution for your home. There are two types of systems in terms of how they are installed, hardwired and wireless. Sometimes a combination of both are implemented, it really depends on your specific needs. Here at Perfect Connections, Inc. we provide security system solutions to Northern and Central New Jersey, and can assess an individual homeowners needs for either a hardwired or wireless installation.

According to safewise.com, “The network of sensors, plus the control panel, make up a self-contained system that may be wired or wireless.” So what’s the difference between hardwired and wireless? A hardwired system involves installing physical wires from the various alarm components (i.e. motion detectors, sensors, etc) to the central control panel. The wires are typically hidden behind walls, which is why it’s beneficial to install this type of system in the construction phase of a home, if possible. According to asecurelife.com, “most older home alarm systems rely on hard wiring where most new systems are gravitating towards wireless or hybrid alarm systems.”

A wireless system relies on radio frequencies to transmit and receive signals between the alarm devices and the control panel; kind of like how a cell phone works. In fact, one of the major benefits of a wireless system is you have the ability to remotely control different aspects of your home via your mobile phone/device. A hardwired system may require a landline to communicate with the monitoring service, whereas a wireless system doesn’t. In this day and age, many homeowners are moving away from landlines all together, making a wireless system almost an indisputable choice. An interesting article about the seaside New Jersey town of Mantokoling describes how the phone lines destroyed by Hurricane Sandy were not rebuilt at all. Instead a wireless option was offered by Verizon. Whether by choice or natural causes, wireless technology seems to be the trend of the future.

While the decision between wireless or hardwired might seem difficult, a specialist will be able to help you figure it out, and in some cases you may not have to choose; it might be dictated by the structure of your home or the area you live in. Hiring an expert will not only save you time and aggravation, but provide you with a peace of mind knowing your system is appropriate for your home and that it was installed correctly. If you live in Central or Northern New Jersey, don’t hesitate to contact our team of licensed professionals at Perfect Connections, Inc.. We’ve been providing residential security systems services for the past 22 years. Our team is knowledgeable about the systems we install and the ever changing technology in the security systems industry.

Check out this brief list of the pros and cons of hardwired and wireless systems:

Hardwired Security System

Pros:

  • It’s a reliable system
  • Can be integrated seamlessly with new construction projects
  • They typically have backup batteries in case of power outages
  • Hardwired systems are less susceptible to electrical interferences from other devices
  • Alarm will sound if any wiring is cut
  • Will likely be installed by a licensed professional ensuring smoother integration

Cons:

  • Can sometimes be more expensive
  • May require tougher installation (drilling holes in walls etc.)
  • Makes relocation of system devices more difficult
  • Typically have longer more intensive installation
  • Can’t bring the system with you when/if you move

Wireless Security System

Pros:

  • Installation is fairly easy and quick
  • Devices can easily be moved, replaced, or updated
  • Can control parts of your home remotely from your mobile device (thermostats, lighting, etc.)
  • System maintenance is typically easy, in most cases systems will require battery replacement
  • Device software can be updated as it evolves
  • May be a more economical system
  • Devices are portable, making moving less of an issue

Cons:

  • Can sometimes be interfered with by exterior electronic devices (baby monitors, microwaves etc.)
  • Can sometimes be more susceptible to interference than a hardwired system
  • Technology evolves quickly making installed devices obsolete quicker
  • Devices can sometimes have sensory issues
  • Structural interferences can be an issue (brick walls, old construction etc.)

If you live in Central or Northern New Jersey and would like information on any of the topics discussed above, please call 800-369-3962 or simply CLICK HERE.

Image Credits: Image by Winell Oskay-Flickr-Creative Commons

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Investing In Safety

February 20, 2017 By Leave a Comment

Burglar-JohnImplementing a home security system can seem like a daunting task, but it’s an investment you won’t regret. People typically visualize the home break-in scenario where the masked intruder breaks a window setting off an alarm, ultimately sending the perpetrator on the run. A home security system is so much more than a triggered alarm, it’s a potential life saver in a variety of situations. We all like to imagine our homes are impervious fortresses of safety, but the reality is there are too many uncontrollable factors that could affect our daily lives. Home security allows you to be more prepared for those unpredictable situations.

Our licensed integrators at Perfect Connections, Inc. design and install comprehensive home security systems. We have been providing custom security solutions to residents in northern and central New Jersey for the past 25 years. Our systems protect people and property, offering a peace of mind that can’t be obtained from anything else. It is our belief that a comprehensive home security system should include a burglar alarm, video surveillance, home automation, smoke and carbon monoxide detectors, and a monitoring service.

Burglar alarms are likely the first thing that come to mind when thinking about home security. This is because they are a vital system component that helps keep you and your family safe from intruders. Not only do burglar alarms alert you and your monitoring station of a potential disturbance, they can deter would be thieves from even attempting a break-in or burglary. In a study by the Alarm Industry Research and Education Foundation (AIREF) 422 convicted burglars were asked about their decisions to burglarize. They found that approximately 60% would not make an attempt on a home or commercial property that they knew had and alarm system.

Having a surveillance system is an essential component of a comprehensive home security system. Cameras keep eyes on your property even while you can’t. The recordings can also help during an investigation after the fact if necessary. In the burglar study conducted by AIREF approximately 60% said cameras would be factor in their target selection with more than 40% reporting they would choose an alternative if cameras were present. Aside from being a deterrent and a forensics tool, home surveillance systems can often be remotely accessed via an app on your mobile device. This would allow you to check-in on specific parts of your home, see that your pets are okay during the day, or check-in on a loved one.

Remote access to your home security system is part of the abilities you are afforded when you have home automation. With home automation you can setup customized alerts so you receive notifications to your mobile device when your children arrive home from school, when an alarm is triggered, you receive a package, or there is a drastic temperature change in your home. Having remote access to your system helps you control certain parts of you home as well. Maybe you go on vacation and you forget to close your garage doors, if you have home automation it’s not a problem, you simply login to the app on your mobile device and close the doors. Depending on your system configuration you can arm or disarm your system, lock or unlock doors, control the temperature, turn lights on and off, and sometimes control appliances. Home automation offers convenience and connectivity you can’t get from anything else.

Smoke and carbon monoxide detectors are two of the most important life safety devices every home should have. The Centers for Disease Control and Prevention (CDC) estimate that every year more than 400 Americans die from carbon monoxide (CO) poisoning unrelated to fires. Carbon monoxide is a “silent killer” that is colorless and odorless, that is why it is so important to have working detectors in the home. Based on past data, in 2014, The National Fire Protection Association (NFPA) found that three out of five home fire deaths were caused by fires in homes that didn’t have working smoke alarms.

Statistics alone should be enough to convince any home owner to invest in these life saving devices. What makes them even more effective is if they are tied into your security system. That way when they go off or CO levels rise the central monitoring station will be alerted and if necessary they can send help right away. In situations where you might not be home or a loved one is home alone, it’s nice to know someone is still vigilant.

Monitoring services are the catalyst in security systems that initiate emergency responses. They are a key component that shouldn’t be passed up because of cost. You can’t put a cost on the lives of the ones you love or yourself for that matter. What good is an alarm if no one is alerted when it goes off? It might scare off an intruder, but do you really want to take that chance? During a fire or unpredictable disaster you want the fastest response you can get, right? That is where having a monitoring service proves its worth. It provides quick response times even when you are not home or incapable of responding.

Whether you’re new to the world of home security systems or have been considering one for a long time, it’s always a worthy investment. A comprehensive system will help protect not only your property but your life and the lives of your loved ones. Our team of licensed integrators at Perfect Connections, Inc. has been providing comprehensive security solutions to homes throughout northern and central New Jersey since 1992. We realize no two homes are identical and each one has individual security risks and concerns, which is why we custom design our systems to fit your needs.

If you live or run a business in Central or Northern New Jersey and would like information on any of the topics discussed above, please call 800-369-3962 or simply CLICK HERE.

Image Credit: Image by John-Flickr-Creative Commons

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How Do Criminals Break Into A Home?

January 30, 2017 By Leave a Comment

home-alone-marv & harryWhen you’re a homeowner one of your top priorities is ensuring the safety of your home. Your home is what protects you and your family. Nobody wants to deal with a home break-in but they are a sad reality in our everyday lives. Fortunately there are many ways you can safeguard your home from such devastation. The best way to deter crime is to be prepared for it. If you want to prevent a home invasion you must first understand how and when burglars are likely to attempt them. At Perfect Connections, Inc. our team of highly skilled professionals can assess the security risks specific to your home to help you avoid break-ins and other disasters. We have been providing security system services to homes throughout northern and central New Jersey for the past 23 years. Our experts assess the security risks of an individual home and come up with a customized security system solution to fit its specific needs.

What are some of the most common break-in methods used by criminals? Have you ever heard of the path of least resistance? That’s usually the route they will take when it comes to breaking into homes. There are many factors that can make their job easier, and you might be unknowingly aiding their attempts. Leaving windows and doors unlocked or open are a surprisingly common way burglars get into homes. In fact 30 percent of burglars enter homes without having to use force. Spare keys left in indiscrete locations are another favorite of the home invader. It’s tempting to have a spare key for family members or friends, but if you’re going to do so don’t leave it under the door mat or in other obvious and easily accessed spots.

Some crooks will walk right up to your front door, ring the bell, and if you answer they will pretend to be selling something. They’ll probably make up a bogus story about who they work for. Whatever you do, do not let them in and ask for identification or find the company number to call and verify their identity. Do not use a number they provide as it could be a ruse. When they’re putting on this act they’re trying to get a better view into your home to see if you might have a security system and what goodies they might come back for.

Sometimes criminals will ring the doorbell and if no one answers they might go to the back of the house to try to enter through a back door or window. Even if the doors and windows are locked burglars often carry tools like crowbars to aid their break-ins. However, if it takes them longer than a minute to get in they’ll likely move on to the next target. The harder you can make it for someone to break-in the better.

How can you make it harder or less appealing for criminals to break-in to your home? One of the best lines of defense is installing a comprehensive home security system. Burglars are less likely to attempt a break-in if the targeted house has a security system, it gives them less time to escape and a higher chance of being caught. In fact 90 percent of convicted burglars said they would avoid homes with alarm systems. Keeping vegetation trimmed is important in preventing a break-in. Burglars often use unkempt bushes, trees, or flora close to the home as hiding spots where they can sit and wait for an opportune moment.

Lighting is a great deterrent as well. Motion activated exterior lights are helpful because they somewhat eliminate the sneaky element by exposing whatever moves in their path. Using light timers or home automation to control your interior lights will help prevent an intruder from attempting a break-in. It’ll help create the illusion that someone is home even if they aren’t and burglars tend to avoid break-in attempts if someone is there. Installing deadbolts is another way to at least slow down an attempted break-in. Having a single door knob lock leaves you vulnerable to thieves who use things like bump keys. Bump keys are essentially master keys used by locks smiths, they can supposedly open up to 90 percent of traditional locks.

With a burglary occurring every 15 seconds in the United States, you can never be too cautious when it comes to protecting your home. At Perfect Connections, Inc. our experts provide customized comprehensive security systems that fit your specific needs. It’s not just about protecting the physical property, it’s about protecting that peace of mind that is so hard to get back after a break-in. Don’t fall victim to the mentality that it could never happen in your neighborhood, no community is immune. Instead be prepared and don’t be a victim.

If you live or run a business in Central or Northern New Jersey and would like information on any of the topics discussed above, please call 800-369-3962 or simply CLICK HERE.

Image Credit: Image by Dexter Company-Google-Creative Commons

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What Makes Perfect Connections Different

December 19, 2016 By Leave a Comment

Security-American Advisors GroupComprehensive security systems are what help maintain a safe and secure work environment or home. As a consumer it is in your best interest to hire a systems integrator with experience, knowledge, and know-how, but how do you tell the good from the “just okay” or bad? Any company can spout off how many years experience they have or jobs they’ve completed, that doesn’t really give you much insight into how they operate and solve problems.

At Perfect Connections, Inc. our integrators are licensed and provide a more individualized approach to any security problem you may have. Many competitors will offer standardized solutions that may not fit your specific needs. They do this simply to increase profits without considering “what is it potentially costing my client?” Our team at Perfect Connections puts the customer first and we do so through our client services, problem solving techniques, and determination to get the job done right. We have been providing comprehensive security system solutions to homes and a range of businesses throughout northern and central New Jersey for the past 23 years. Our customer loyalty means the world to us, so without inflating our egos let’s look at what makes us stand out.

Some of the larger security systems companies out there will use a “one size fits all” mentality when it comes to system design. This is not an effective way to protect your business or home. Every establishment and home is unique with extraneous factors that pose different risks. Designing a comprehensive security system takes a customized approach.

You likely wouldn’t implement the same system configuration in an assisted living facility as you would a manufacturing plant, right? Right! You may use similar system components like a means of access control and surveillance, but their applications would be different and specific to their respective locations. At Perfect Connections we believe in performing on site risk assessments and listening to our clients’ concerns to help determine the design, layout, and components necessary to provide adequate coverage.

As with any technology, security systems are susceptible to imperfections. This could be imperfections in system components or imperfections caused by an external factor, like existing infrastructure disturbances. Often times when there are obstructions or architectural issues alarm system equipment may not function optimally.

In the event a system isn’t operating properly our team of licensed integrators will run tests on the equipment and find the root of the actual problem. Other companies act in haste and often times don’t look for the actual cause of the issue. Instead they’ll assume it’s a total system malfunction and tear the whole thing out and start over. This is a costly and inefficient problem solving method. Our team does their due diligence to solve the problem accurately and efficiently, and we won’t give up until the issue is resolved.

At Perfect Connections we believe a comprehensive security system includes access control, video surveillance, fire and burglar alarms, smoke and carbon monoxide detectors, home automation, and a monitoring service. These individual components together create a system that provide unmatched coverage for your home or business. As an independent alarm company we’re not limited to one manufacturer’s offerings, which allows us to use the components that will work the best in your specific application and that are most cost effective.

As licensed security system integrators our team has been providing solutions to businesses and homes throughout northern and central New Jersey since 1992. Our experience and continued education has enabled us to evolve to meet the changing needs of our clients. If you’re looking for an alarm system for your home or business know that you won’t be just another number at Perfect Connections.

If you live or run a business in Central or Northern New Jersey and would like information on any of the topics discussed above, please call 800-369-3962 or simply CLICK HERE.

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Holiday Security Tips From Perfect Connections

December 12, 2016 By Leave a Comment

Happy Holidays-Melissa BrawnerNo matter what you celebrate, the holidays are a time for family, friends, love, laughter, and burglary? That’s right folks, not everyone gets into the spirit of giving during the holiday season. In fact, there are those who seek out opportunities to break into homes and steal instead. Often times people have more valuables and cash lying around during the holiday season. Holiday shopping sprees make empty homes vulnerable as well, especially because most break-ins occur during the day. Fortunately there are some things you can do to prevent break-ins and/or burglary during what is supposed to be the most wonderful time of year. At Perfect Connections, Inc. we understand your concerns in safeguarding not only your home and valuables, but your family as well. If you don’t have a security system, call on our experts at Perfect Connections, Inc. to find out how a comprehensive residential security system can help protect your home, loved ones, and peace of mind. Below are some security tips to keep in mind for the holiday season.

If you don’t have one, install a home security system with home automation

A comprehensive home security system with home automation and a monitoring service has numerous benefits. Aside from making your home 300 percent less likely to be burglarized, you gain a peace of mind that can’t be obtained anywhere else. At Perfect Connections, Inc. we specialize in providing and installing customized residential security systems that include proper fire alarms, surveillance equipment and a monitoring service, burglar alarms, and carbon monoxide detectors. These components combined with home automation make for an almost unbeatable system. With home automation you no longer have to worry whether or not you locked your doors because you can conveniently do so from afar via your mobile device.

If you have a security system make sure it is functioning properly

There’s nothing like assuming you’re covered in an emergency or break-in, only to find out key components of your security system are malfunctioning or out of batteries. These are things that should be checked, at the very least, on an annual basis by your security provider. It doesn’t hurt to double check during the holiday season. Run a diagnostics test, if you’re unsure how to, contact your security system provider and the monitoring service to avoid false alarms.

Travel plans?

Planning a trip for the holidays? Be sure to keep the details on the down-low. Do not announce on any platform-as tempting as it may be-when you’ll be gone and for how long. Sharing that type of information with the public is like an open invitation to criminals. If you have to tell someone or want someone to check your home periodically while you’re gone, tell trusted neighbors and friends or hire someone from a reputable company. Try not to make it look obvious that you’re not home, have someone grab your mail or have the post office hold it. Use programmed lighting or home automation to turn lights on and off throughout your trip, this will help give the illusion that someone is home. Leaving the TV on or a single light on for the duration of your trip is not a good idea because if someone is casing your home they will pick up on the fact that neither is being turned on or off; never mind the chance of an electrical fire.

Hide gifts

Do not leave gifts, wrapped or unwrapped in front of windows or within sight from the exterior of your home. Just as with any valuables, the more visible they are, the more incentive burglars have to break-in. If you are going to leave gifts in front of windows or within outdoor sight, try drawing your curtains.

Do a quick survey of your property

Taking the time to inspect the exterior of your home and property is a great way to ensure your access points are adequately protected. Doing this can help point out potential hiding spots for criminals (i.e. high or untrimmed shrubs) and weak spots that might need attention.

Out and about

While you’re out shopping be sure to secure your home and yourself. If you carry a purse be sure to keep it close to you. Wallet carriers, if you normally keep it in your back pocket, be sure to switch it to your front. Park your car in well-lit areas. You can never be too careful.

Remember it’s not all about the material possessions that can be stolen, most are easily replaced. It’s losing that peace of mind you had prior to a break-in. Restoring peace of mind once it’s been disturbed is more difficult than replacing a toy. Be proactive and protect your home and family by installing a comprehensive security system. If you live in Northern or Central New Jersey call on our team of professionals at Perfect Connections, Inc.. We can provide a personal assessment of your security needs. Then customize a system that is right for your individual home that will help protect you and your family for many holiday seasons to come!

If you live in Central or Northern New Jersey and would like information on any of the topics discussed above, please call 800-369-3962 or simply CLICK HERE.

Image Credit: Image By Melissa Brawner-Flickr-Creative Commons

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Understanding False Alarms

October 17, 2016 By Leave a Comment

False alarm may cost a life-Shannon ClarkIf you have a security system you might already understand the consequences of a false alarm. It is not something to be taken lightly and can have serious implications. False alarms can happen for any number of reasons and it’s important to understand why and how best to avoid them. No security system is perfect, and false alarms are bound to happen, but as end users and integrators it is our duty to try to minimize them. At Perfect Connections, Inc. our licensed integrators have been providing comprehensive security system solutions to businesses throughout northern and central New Jersey since 1992. They are knowledgeable about the products they install and can provide useful information on system function and upkeep to help avoid any mishaps.

As technology progresses and advancements in security manufacturing lead to better products it’s likely the instance of a false alarm or dispatch will be lessened. According to Ron Walters, director with the Security Industry Alarm Coalition (SIAC), prior to the 90’s false alarms were typically attributed to faulty security products. Since then manufacturers have been and continue to produce quality products, however that doesn’t guarantee proper application and use. Accurate installation and usage lies the hands of the security integrator and the end user. That is why it is critical to hire a licensed security expert for system installation and user specifications. It is also important that the end user has an understanding of what is expected of them in order to avoid false dispatches. Unfortunately, approximately 15% of false alarms are considered to be caused by user error.

In a world where there are an estimated 35-36 million alarms in use, according to Stan Martin who is the executive director of the SIAC, false alarms are an unavoidable evil. False alarms and dispatches are an annoyance for end users, but their ramifications don’t end there. They take valuable time and resources away from emergency responders that might otherwise be needed at an actual crisis. If you have too many false alarms it can create a “boy cried wolf” situation where authorities might be more hesitant to respond. On top of all that you could end up paying substantial fines for repeat offenses. Recurring false alarms that go unchecked can create tension between local authorities, end users, and security integrators. But negative impacts aside, the SIAC reports that 90% of law enforcement still consider alarm industry professionals valuable allies.

Sometimes it’s difficult to pinpoint the cause of a false alarm as it could have been a situation where an intruder was attempting a break-in and escaped before authorities arrived making it appear like a false alarm. This is where video surveillance, alarm monitoring, and remote system access come in handy. Being able to tap into your facility’s surveillance system and visually verify whether or not an intruder is or was present, is a critical time and resources saver. With remote access via an app on your smartphone or mobile device you can do just that. The beauty of remote access is you don’t have to physically be on site to see what is going on at your facility. Having a monitoring service will also help determine whether or not there is an actual emergency and whether or not authorities should be dispatched. An added benefit to having video surveillance is even if the perpetrator escapes before authorities arrive, the recorded footage can be used to aid an investigation and hopefully identify the intruder.

Aside from having proper security equipment installed there are some helpful tips for end users to keep in mind that will help avoid pesky false alarms. One, always know your alarm code and be sure all windows and doors are secured before arming your system. Two, be sure you get your system tested regularly, it’s typical to have an annual inspection but some situations might require quarterly or more frequent tests. Be sure critical sensors and smoke detectors are adequately covered during any construction or building modification to avoid disruptions caused by debris. Lastly, always consult a licensed security system provider with any maintenance or care questions.

While false alarms aren’t completely avoidable, you can lessen the chances of them happening to you. Hiring a licensed security system integrator who is knowledgeable and has extensive installation experience is key. Installing a comprehensive security system that includes video surveillance, fire and burglar alarms, access control, and a monitoring service will provide complete coverage and reduce the risk of false dispatches and alarms. At Perfect Connections, Inc. our licensed professionals have been providing comprehensive security systems to businesses throughout northern and central New Jersey for the past 23 years. Our technicians have the experience and expertise to install security devices and can help educate you on proper usage.

If you live or run a business in Central or Northern New Jersey and would like information on any of the topics discussed above, please call 800-369-3962 or simply CLICK HERE.

Image Credit: Image by Shannon Clark-Flickr-Creative Commons

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VoIP And Your Business

August 22, 2016 By Leave a Comment

Telephone-Billy BrownWe live in an exciting time where it seems every day a new technology is being born. Everything from our computers to our phones to our everyday accessories are advancing at a rapid pace. The implications of a technology may not be fully realized until after the fact, and it may not always be an issue with the technology itself, but how it interacts with existing components of our already complex systems. This is especially true of security system components.

In a comprehensive security system there are access controls, burglar and fire alarms, video surveillance, a monitoring service, and sometimes motion/glass break detectors. With all of these moving parts security integrators have to understand the functions of each component and how they will affect one another. As licensed security systems integrators our professionals at Perfect Connections, Inc. we deal with the changing technological environment by being educated and thoroughly evaluating what technologies will actually benefit our clients. Our integrators have been providing comprehensive security system solutions to businesses throughout northern and central New Jersey for the past 23 years.

Many, if not most, security systems are migrating to a network based solution where system components are tied to an internet network. This is where VoIP technology may come into play. What is VoIP? It stands for Voice over Internet Protocol. Essentially VoIP technology allows voice signals to be transferred over a network versus the traditional POTS (plain old telephone service). How does this tie into security systems? In the not so distant past security system components were hardwired and heavily relied on traditional phone lines for communication capabilities. Even with the surge of wireless components available there are still many hardwired systems that rely on the dependability of a phone line connection. VoIP technology essentially replaces the traditional phone line and can be used to bundle all communications, like cable and internet, into one service.

Sounds convenient, but like any technology there are bound to be issues, particularly with how it can potentially interfere with security systems. Where you might run into trouble is when an alarm is triggered. Typically, when an alarm is triggered a signal is sent to the monitoring station prompting them to alert the proper authorities. Depending on the installation and the service, it could cause unpredictable or failed communication of alarm signals to the central monitoring station. Some VoIP services can’t connect directly to 911 and on the dispatchers end they might not be able to see your phone number or address when you call, which is problematic when a response is needed.

The reasons why VoIP can cause unreliability are not always obvious especially to the end user. According to Kenneth L. Gentile, a senior consulting engineer for Rolf Jensen & Associates Inc., “Digital alarm communication transmitters (DACTs) and other alarm transmitters initiate tones designed for transmission over POTS.” Sometimes these tones meant for the monitoring station do not translate properly over VoIP lines due to signal distortion.

Installation error can be a factor in the reliability, or lack thereof, in VoIP services as well. If the initial alarm wiring was installed on the existing telephone service it could prevent the alarm from transmitting properly and it’s up to your security systems integrator to recognize that. Alarm system tests can typically be run to ensure its operability, but according to Gentile, an on-site test with a VoIP service can’t always determine proper function or what the problem may be. Instead he suggests VoIP service providers and the alarm monitoring service should be asked to conjointly demonstrate transmission of alarm signals under normal circumstances, when there is a power failure, and when VoIP is in use. Doing so should help point out any potential issues with alarm signal transmission. Gentile says, “VoIP service must be engineered so as not to jeopardize the essential emergency communications upon which public safety depends.”

Issues aside, VoIP service promises to be a beneficial technology. Apparently it comes with great cost savings. According to Eduard L. Telders, director of enterprise information security at T-Mobile, “VoIP can eliminate the entire expense stream of establishing and maintaining a circuit-switched network for telephone connections.” Being able to bundle all communications into one service is appealing to end users and vendors alike. It makes maintenance and service calls more convenient, having to call only one provider versus one for each service. Facilities that employ VoIP technologies in conjunction with their security systems have the advantage of real-time response to criminal activity. With VoIP, central monitoring stations can actually speak directly to an intruder caught on camera, transmitting a voice message through speakers installed at the subscribers on site location.

While it may have yet to be perfected VoIP technology seems to be a leading change in communication capabilities. The implications it may have on security system transmissions and emergency responses are critical issues that need to be addressed by VoIP providers, security system integrators, monitoring services, emergency responders, and industry professionals. Keep in mind that just because something is available, doesn’t make it the best option for your specific needs. At Perfect Connections, Inc. our licensed integrators believe in providing comprehensive security solutions that will enhance the safety and security of your facility, not hinder it. We have been installing comprehensive security systems at businesses throughout northern and central New Jersey since 1992, we have the experience and knowledge to design a system that will work best for you.

If you live or run a business in Central or Northern New Jersey and would like information on any of the topics discussed above, please call 800-369-3962 or simply CLICK HERE.

Image Credit: Image by Billy Brown-Flickr-Creative Commons

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Layers of Security

August 1, 2016 By Leave a Comment

One of the most important techniques to protecting your home is creating layers of security. It’s not very difficult for a burglar to get past one line of defense.  The more difficult it is and the longer it takes a burglar to break into your home, the more likely they’ll run away. Neighbors are also more likely to spot someone breaking in if you are able to slow any potential thieves down. Adding additional layers of security can easily mean the difference between staying protected and a potential robbery.

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The first line of defense is your exterior. Make sure your exterior is well maintained and looks occupied, even if you’re away. Unmowed lawns, newspapers on the porch, and mail piling up are all signs that no one is watching the house. Motion detector lights and well trimmed bushes/hedges protect you from people sneaking onto your property.  If you need to leave a spare key outside, make sure it is well hidden and not in commonly checked places (under the mat, in the mailbox, under an out of place fake rock). For the most effective security, external weatherproofed security cameras with a 24 hour monitoring company can provide a high level of protection.

Your house itself is your next line of defense.  About 85% of burglaries take place with the thief entering through the front or back door.  About 60% of break ins are accomplished using force. Replace hollow doors with solid-core doors, add a dead-bolt, and reinforce the door jamb with metal. Adding a security film to windows will make them much more difficult to break. Most importantly, make sure all windows and doors are locked when you leave the house, even for a quick trip to the store. 30% of burglaries occur through an unlocked window or door.

Inside your house is the most critical line of defense. Use thick drapes and keep valuables out of view so burglars can’t see inside what you have inside your house. Electronics and jewelry are often the most sought-after items for criminals. Identify theft is also one of the fastest growing crimes. Make sure these valuable assets are protected – a large heavy Internal motion detectors, glassbreak detectors, and video cameras on an alarm system provide a comprehensive defense against potential burglaries.

While the physical barriers to a burglar getting in is extremely important,  another aspect  to remember is the psychological defenses. Signs and stickers that an alarm system is installed in the house are great deterrents. A dog is also a very large reason many potential burglars would avoid a house – even if you don’t have one, making it look like you do by posting a sign or leaving a leash outside can help. Audible alarm systems are not just to alert you or neighbors to a potential intruder, but also to scare away anyone that has made it into your house.

 

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Beware of Cookie Cutter Systems

July 25, 2016 By Leave a Comment

As we all know, every business is different. Each business has its own unique challenges when it comes to ensuring complete protection and safety. Unfortunately, we’ve seen numerous examples of people believing they were protected by “one size fits all” systems, when all they really do is provide a false sense of security. This year, one out three businesses will go bankrupt from theft. More than $3 billion dollars in damages will be assessed from business fires Are you able to take the risk that a cookie-cutter system will be able to defend against all the unique problems you face in your day-to-day business?

There are a number of factors that must be taken into account when designing a security system that works for your business. What are the local ordinances and laws that require compliance? How many employees do you have? What other types of buildings surround your business? Hospitals can require certain types of security systems, while manufacturing facilities will require a completely different system.

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Many larger security companies are willing to give you a quote on a security system sight unseen. We’ve seen so many problems arise because of this. Many times, these systems won’t work when you need them to – an incident won’t be recorded because a camera was not pointed the right way, or storage was full. Vulnerable entrances left unprotected. Valuable property not monitored properly. There is often fine print that will lock you in to high cost monitoring for extended periods of time, coupled with pricey charges if you need to end your contract early.

Surveillance systems are not the only part of a comprehensive security system though. At Perfect Connections, we believe a complete security system also includes fire protection, access control, burglar alarms, and carbon monoxide detectors, along with 24 hour monitoring. Fire alarm codes differ from town to town. Each company’s access control needs will be different. Burglar alarms and carbon monoxide detectors add important layers to any security system, protecting your property and employees.

With today’s technology, these systems can not only be monitoring 24 hours a day remotely, but can also be viewed with any smartphone or computer. Automatic notifications can be sent to alert you when something at your business happens. Climate controls can be set remote to help save costs on heating and cooling.

When you’re looking to install or upgrade a security system at your business, remember to make sure you’re getting a system that fits the needs and challenges your business faces on a day to day business. While a cookie cutter system may be a bit more affordable than a custom security system, the extra protection and peace of mind you get from knowing that your security system is tailor-made for your business is well worth the investment.

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