From Analog to IP: Making the Switch

If you’ve had a surveillance system installed within the past decade it’s more than likely that it’s either an analog or IP (Internet Protocol) system.  So what’s the difference?  Analog typically refers to an older technology that doesn’t use Ethernet protocol.  IP includes “IP-addressable items,” the cabling, and network equipment used to connect all components to an Ethernet networked system.  As people transition to a fully digital IP system there is some overlapping of the two technologies creating hybrids. Making the switch from analog to IP isn’t always as daunting as it may seem and there are options that make the transition easier over time.

So why make the switch from analog to IP?  For one, a fully digital IP system will have improved performance over an analog system.  Many IP cameras are equipped with features like, “advanced digital signal processing, optical zoom lenses, wide dynamic range, on-board analytics and auto image stabilizers…” These features in conjunction with high resolution megapixel cameras provide better coverage and the ability to cover more area with less cameras.  Being able to expand or re-configure, also referred to as scalability, comes easily with an IP system.  This is an advantage to any organization especially one that plans on expanding or renovating in the future as the initial investment cost isn’t lost in the process.

With IP surveillance systems comes advanced analytics.  That means footage can be monitored, recorded, interpreted, archived, and retrieved by the central server as well as peripheral devices.  How is this beneficial?  It helps when looking for specific recordings as a search can be initiated versus having to view hours of useless footage.  If an alarm is activated this type of intelligence can be used to zoom in on what is setting it off which cuts down on time looking for what it might be.

There’s also a flexibility that comes with converting to an IP system.  It makes system integration easier when it comes to adding features like access control, alarms, and extra cameras.  You also have more of a reason to store a higher volume of footage with an IP system because the image quality is clearer and be accessed easily.  Having an IP system allows for ease of software upgrades which helps keep it relevant.  In that sense IP is worth the initial up front cost as it is more adaptable to future technologies and won’t require extensive re-cabling and labor in years to come.

Does this mean you have to completely abandon your analog system all at once?  Not necessarily.  As each system is different the only real way to tell what will need to be done is to hire a security systems expert to do an in person assessment of the current situation.  One option might be to use the existing analog equipment and simply add converters to the camera and network switch ends of the cabling.  This creates a sort of hybrid system where you’re using existing coax cable from the analog system but the converters allow you to add IP cameras; they don’t have to rely on your company’s network and can still be recorded on your DVR, NVR, or VMS (Digital Video Recorder, Network Video Recorder, and Video Management System).

The benefit to a hybrid system is you don’t lose out on the initial investment of the original system and it allows for easy add-ons, upgrades and replacements of IP technology.  The other option is to completely remove all analog devices and cabling and start over with a new IP system.  Sometimes IP systems can utilize existing analog infrastructures so that could be an alternative to starting from scratch.  Remember if you have an IT department at your facility it is important to include them in the process to ensure a seamless integration.

Whether you’re looking to upgrade to and IP system all at once or try the hybrid approach it’s key to include a licensed security systems expert from the beginning.  They can help guide you through the process from start to finish.  We understand that each facility is unique and requires individualized security solutions.

If you live or run a business in Central or Northern New Jersey and would like information on any of the topics discussed above, please call 800-369-3962 or simply CLICK HERE.

What should you look for in a video surveillance system?

Video surveillance systems can be beneficial for a number of reasons. They are often installed to prevent burglaries and vandalism, but can also be used to promote neighborhood or office safety, in addition to increasing peace of mind if used in a home environment. When installing a video surveillance system, whether it is for your home, your office, or for any other setting, there are a number of things to consider. First, you need to think about the area that you want to keep any eye on, as well as the type of surveillance system and cameras you want. All of these factors will help you to decide what kind of system is best for your situation.

The first question you want to consider is how many cameras do you think that you will need? Think about the size of the property you are looking to protect, and the perspective that a camera will you give you in various locations. Additionally, you need to consider what the areas are that you want to cover. If there are outdoor areas, you need cameras that can stand up to weather, whereas for an indoor setting you would not need to look for weatherproof options, which can often be more expensive. You also need to consider the time of day that you will be using your system: daytime, nighttime, or both. All of these factors play will play into your decision about what kind of camera you will need.

Security Camera

After deciding what types of cameras you need for your space, you will want to think about the specific places that you want to have your cameras to be that will give you the best and widest ranges of visibility. These places will likely be at entrances and exits to the building, near garage doors, and by exterior or unattached buildings. If the video surveillance system is for a place of business, you will likely want to consider what areas typically have high traffic, and target these areas for camera installation.

Something else to consider when thinking about a video surveillance system is how you want to set up your data storage system. There are many options where you can save video footage onto a hard drive, and other options that save to this data into a cloud for storage. Along with this you will want to consider how much storage you think you will need. This will depend on two factors that affect the amount of data your system will use: both the quality of videos, and how long you plan to save video footage for. One final thing to consider is whether you will want to have access to a camera’s live feed, or if you will only want to be able to go back and look at footage when necessary. This will also contribute to the amount of storage space you’ll need, as well as help you to determine if your system will need the capability to connect to the Internet. This will also help you to determine if you want to have an analog camera, or an IP camera.

Once you have thought through this criteria and made decisions about what you think will work best for you and your space, you will be ready to look for a video surveillance system!

If you live or run a business in Central or Northern New Jersey and would like information on any of the topics discussed above, please call 800-369-3962 or simply CLICK HERE.

Image credit: Ricco Security

How Perfect Connections Does Security Systems

Security-American Advisors GroupComprehensive security systems are what help maintain a safe and secure work environment or home.  As a consumer it is in your best interest to hire a systems integrator with experience, knowledge, and know-how, but how do you tell the good from the “just okay” or bad?  Any company can spout off how many years experience they have or jobs they’ve completed, that doesn’t really give you much insight into how they operate and solve problems.

At Perfect Connections, Inc. our integrators are licensed and provide a more individualized approach to any security problem you may have.  Many competitors will offer standardized solutions that may not fit your specific needs.  They do this simply to increase profits without considering “what is it potentially costing my client?”  Our team at Perfect Connections puts the customer first and we do so through our client services, problem solving techniques, and determination to get the job done right.  We have been providing comprehensive security system solutions to homes and a range of businesses throughout northern and central New Jersey for the past 23 years.  Our customer loyalty means the world to us, so without inflating our egos let’s look at what makes us stand out.

Some of the larger security systems companies out there will use a “one size fits all” mentality when it comes to system design.  This is not an effective way to protect your business or home.  Every establishment and home is unique with extraneous factors that pose different risks.  Designing a comprehensive security system takes a customized approach.

You likely wouldn’t implement the same system configuration in an assisted living facility as you would a manufacturing plant, right?  Right!  You may use similar system components like a means of access control and surveillance, but their applications would be different and specific to their respective locations.  At Perfect Connections we believe in performing on site risk assessments and listening to our clients’ concerns to help determine the design, layout, and components necessary to provide adequate coverage.

As with any technology, security systems are susceptible to imperfections.  This could be imperfections in system components or imperfections caused by an external factor, like existing infrastructure disturbances.  Often times when there are obstructions or architectural issues alarm system equipment may not function optimally.

In the event a system isn’t operating properly our team of licensed integrators will run tests on the equipment and find the root of the actual problem.  Other companies act in haste and often times don’t look for the actual cause of the issue.  Instead they’ll assume it’s a total system malfunction and tear the whole thing out and start over.  This is a costly and inefficient problem solving method.  Our team does their due diligence to solve the problem accurately and efficiently, and we won’t give up until the issue is resolved.

At Perfect Connections we believe a comprehensive security system includes access control, video surveillance, fire and burglar alarms, smoke and carbon monoxide detectors, home automation, and a monitoring service.  These individual components together create a system that provide unmatched coverage for your home or business.  As an independent alarm company we’re not limited to one manufacturer’s offerings, which allows us to use the components that will work the best in your specific application and that are most cost effective.

As licensed security system integrators our team has been providing solutions to businesses and homes throughout northern and central New Jersey since 1992.  Our experience and continued education has enabled us to evolve to meet the changing needs of our clients.  If you’re looking for an alarm system for your home or business know that you won’t be just another number at Perfect Connections.

If you live or run a business in Central or Northern New Jersey and would like information on any of the topics discussed above, please call 800-369-3962 or simply CLICK HERE.

Why Does an Assisted Living Facility Need a Security System?

Assisted Living FacilityAssisted living facilities are dynamic environments.  You have occupants with varying levels of medical needs alongside administrative, medical, and visiting personnel.  It’s a somewhat complex security issue because residents and staff need to be able to move throughout the facility freely, but unauthorized entrants must somehow be kept out.  The mental health and acuity of residents can also be a cause for concern.  In an aging population medical conditions like dementia and Alzheimer’s can cause residents to wander off or get lost which is a major concern for staff and resident relatives.  Thankfully by implementing security system solutions many of these concerns can be addressed.

At Perfect Connections, Inc. our licensed security system integrators have been providing comprehensive security solutions to healthcare facilities throughout northern and central New Jersey for the past 23 years.  Our team understands the importance of securing assisted living facilities isn’t solely about protecting physical assets, it’s about ensuring the safety and security of the people that live and work there.  It’s about providing a peace of mind to not only the staff and residents, but resident’s families as well.

Comprehensive security systems should include fire alarms, smoke and carbon monoxide detectors, burglar alarms, a surveillance system, access control, and a monitoring service.  One of the most important components that should concern assisted living facilities is access control.  Access control can be implemented in a number of ways and an assisted living facility may require more than one mode.

The on-site staff will likely need access to areas where medication is stored and administrative offices, supply rooms, and medical records etc.  Access not only has to be convenient, but limited to authorized staff.  The reason this can sometimes be challenging is because residents want to be able to roam throughout the facility freely as do visitors.  Fortunately with access control solutions the chances of a resident or visitor wandering into a restricted area are lowered significantly.

By installing readers at entries and distributing credentials (fobs, swipe cards, and proximity cards) to authorized users, access will be limited.  The benefit of using readers in conjunction with credentials vs traditional locks and keys is you don’t have to worry about lost or stolen keys.  Cards and fobs can be remotely disabled whereas a lost key may never be recovered which ultimately leads to changing out the locks and over time that can be costly.

According to Mark Jarman, President of Inovonics, “…the assisted living market has changed from one of simply providing clinical care, much like hospitals, to sprawling campuses which are often a blend of independent living, assisted living and skilled nursing services.”  This creates a more complex environment that requires increased safety and vigilance.  Assisted living facilities are full of activity, the constant coming and going of staff, residents, and visitors, it can be challenging to keep an eye on everything, that’s why having a surveillance system is vital.  It’s a helpful tool that allows staff to keep track of patients that might have the tendency to wander and it gives residents a peace of mind.  In the event an intruder is able to gain access to the facility, surveillance will help authorities catch the perpetrator and depending on the type of system, it can even be setup to send real-time alerts to staff members on their mobile devices.

Aside from surveillance and access control solutions it’s imperative and likely required by local and national laws to have a fire alarm system and smoke and carbon monoxide detectors.  Fire alarm systems and detectors are lifesaving components that when tied to a monitored security system become even more effective.  With a monitored system, when an alarm sounds, a signal is sent to the monitoring station which then immediately alerts emergency responders, and in unpredictable situations it is imperative to have the quickest response possible.  This is critical in an assisted living facility as residents are likely slower moving and may have impaired hearing or eyesight.  Some fire alarm systems can even indicate which detectors or alarms within the facility initiated the alert which is helpful to responders as they’ll have a better idea where to start when they arrive on site.

The reasons why an assisted living facility would need a security system are evident.  There is a need to protect residents, staff, visitors, medical records, physical assets, and facility property.  A comprehensive security system that includes access control, surveillance, fire alarms, smoke and carbon monoxide detectors, and a monitoring service is essential.  At Perfect Connections, Inc. our licensed integrators can help design a custom and comprehensive system that is tailored to the specific needs of your facility.  Every organization is unique and should be treated as such, especially when it comes to matters of security.

If you live or run a business in Central or Northern New Jersey and would like information on any of the topics discussed above, please call 800-369-3962 or simply CLICK HERE.

Image Credit: Image by U.S. Department of Agriculture-Flickr-Creative Commons

What is VoIP and how will it affect my security system?

Telephone-Billy BrownWe live in an exciting time where it seems every day a new technology is being born.  Everything from our computers to our phones to our everyday accessories are advancing at a rapid pace.  The implications of a technology may not be fully realized until after the fact, and it may not always be an issue with the technology itself, but how it interacts with existing components of our already complex systems.  This is especially true of security system components.

In a comprehensive security system there are access controls, burglar and fire alarms, video surveillance, a monitoring service, and sometimes motion/glass break detectors.  With all of these moving parts security integrators have to understand the functions of each component and how they will affect one another.  As licensed security systems integrators our professionals at Perfect Connections, Inc. we deal with the changing technological environment by being educated and thoroughly evaluating what technologies will actually benefit our clients.  Our integrators have been providing comprehensive security system solutions to businesses throughout northern and central New Jersey for the past 23 years.

Many, if not most, security systems are migrating to a network based solution where system components are tied to an internet network.  This is where VoIP technology may come into play.  What is VoIP?  It stands for Voice over Internet Protocol.  Essentially VoIP technology allows voice signals to be transferred over a network versus the traditional POTS (plain old telephone service).  How does this tie into security systems?  In the not so distant past security system components were hardwired and heavily relied on traditional phone lines for communication capabilities.  Even with the surge of wireless components available there are still many hardwired systems that rely on the dependability of a phone line connection. VoIP technology essentially replaces the traditional phone line and can be used to bundle all communications, like cable and internet, into one service.

Sounds convenient, but like any technology there are bound to be issues, particularly with how it can potentially interfere with security systems.  Where you might run into trouble is when an alarm is triggered.  Typically, when an alarm is triggered a signal is sent to the monitoring station prompting them to alert the proper authorities.  Depending on the installation and the service, it could cause unpredictable or failed communication of alarm signals to the central monitoring station.  Some VoIP services can’t connect directly to 911 and on the dispatchers end they might not be able to see your phone number or address when you call, which is problematic when a response is needed.

The reasons why VoIP can cause unreliability are not always obvious especially to the end user.  According to Kenneth L. Gentile, a senior consulting engineer for Rolf Jensen & Associates Inc., “Digital alarm communication transmitters (DACTs) and other alarm transmitters initiate tones designed for transmission over POTS.”  Sometimes these tones meant for the monitoring station do not translate properly over VoIP lines due to signal distortion.

Installation error can be a factor in the reliability, or lack thereof, in VoIP services as well.  If the initial alarm wiring was installed on the existing telephone service it could prevent the alarm from transmitting properly and it’s up to your security systems integrator to recognize that. Alarm system tests can typically be run to ensure its operability, but according to Gentile, an on-site test with a VoIP service can’t always determine proper function or what the problem may be.  Instead he suggests VoIP service providers and the alarm monitoring service should be asked to conjointly demonstrate transmission of alarm signals under normal circumstances, when there is a power failure, and when VoIP is in use.  Doing so should help point out any potential issues with alarm signal transmission.  Gentile says, “VoIP service must be engineered so as not to jeopardize the essential emergency communications upon which public safety depends.”

Issues aside, VoIP service promises to be a beneficial technology.  Apparently it comes with great cost savings.  According to Eduard L. Telders, director of enterprise information security at T-Mobile, “VoIP can eliminate the entire expense stream of establishing and maintaining a circuit-switched network for telephone connections.”  Being able to bundle all communications into one service is appealing to end users and vendors alike.  It makes maintenance and service calls more convenient, having to call only one provider versus one for each service.  Facilities that employ VoIP technologies in conjunction with their security systems have the advantage of real-time response to criminal activity.  With VoIP, central monitoring stations can actually speak directly to an intruder caught on camera, transmitting a voice message through speakers installed at the subscribers on site location.

While it may have yet to be perfected VoIP technology seems to be a leading change in communication capabilities.  The implications it may have on security system transmissions and emergency responses are critical issues that need to be addressed by VoIP providers, security system integrators, monitoring services, emergency responders, and industry professionals.  Keep in mind that just because something is available, doesn’t make it the best option for your specific needs.  At Perfect Connections, Inc. our licensed integrators believe in providing comprehensive security solutions that will enhance the safety and security of your facility, not hinder it.  We have been installing comprehensive security systems at businesses throughout northern and central New Jersey since 1992, we have the experience and knowledge to design a system that will work best for you.

If you live or run a business in Central or Northern New Jersey and would like information on any of the topics discussed above, please call 800-369-3962 or simply CLICK HERE.

Image Credit: Image by Billy Brown-Flickr-Creative Commons

What Sets Us Apart

logoWhen you’re starting any kind of project, what’s one of the first things you do?  In all likelihood you go to your computer, smartphone, or mobile device and open up a search engine.  You run search after search to find what you’re looking for.  In our connected world of the IoT (Internet of Thing) we are, at least partially, reliant on what we can find online.  You can find information on virtually anything.  This includes anything from how to properly stain a deck to how to choose which security system integrator is the best.

Entering almost any search will draw up a slew of options, so how do you choose?  Any company can toot their own horn and sound good on paper, or online for that matter.  That’s where customer reviews, testimonials, a personal reference, and researching the business comes in handy.  When it comes to installing a security system at your home or business you want to feel confident that who you hire is experienced, licensed, knowledgeable, and trustworthy.  At Perfect Connections, Inc. our team of licensed integrators design and install comprehensive security systems in homes and businesses throughout northern and central New Jersey.  We’ve been providing detailed and professional service for the past 23 years.  We specialize in custom designed security systems that typically include fire and burglar alarms, video surveillance, access control, alarm monitoring, and interactive services.

As a commercial and residential security system company, our team at Perfect Connections prides itself in providing systems and service that exceed your expectations.  Unlike other security system providers we’re confident we can create solutions to almost any issue you may have.  This includes thinking outside the box, literally, when it comes to designing a comprehensive security system.  Many integrators will limit themselves to the specifications of a security component and won’t get creative to manufacture a solution.  The same is true about structural obstacles, some companies will not even attempt to solve an installation challenge if they perceive it to be too difficult.  At Perfect Connections we’re problem solvers.  We exhaust all options before accepting defeat, and more often than not come up with a creative solution.

With Perfect Connections you know what you’re getting.  When we quote a job for specified work the price you’re quoted is the price you will pay, no added fees or upcharges.  Typically the only time you would end up paying more is if additional work is requested after the fact, but that doesn’t mean you’ll be charged more because of an unanticipated structural or component issue.

While we can’t necessarily prove the authenticity of an internet comment, we can present the facts about our company.  As a commercial and residential security systems provider in northern and central New Jersey, our team at Perfect Connections has the expertise and customer loyalty to prove our professional status.  Aside from offering quality products and installation, we truly value our customers and their needs.  Our typical customer base covers a wide range including homeowners, hospital and healthcare facilities, assisted living facilities, recycling and salvage yards, office buildings, and manufacturing facilities.  Nobody, and nothing, is perfect, but we are constantly working our hardest to ensure our clients’ needs are being met.  What sets us apart from the competition is what we offer, our commitment to quality service, and our ability to problem solve designing customized systems.

Available ONLY at Perfect Connections

  • We offer a 30-day money back guarantee if you are at all dissatisfied, no questions asked
  • There is a one year warranty of EVERYTHING we offer
  • We have a 98% customer loyalty rating
  • Perfect Connections has been in business since 1992 with more than 1,200 customers in Central and Northern New Jersey

What Else Do We Offer?

Perfect Connections The Other Guys
Live 24/7/365 support available Most expect you to call during business hours
Technicians on call 24/7 There is no standard
Immediate response in case of emergency (typical response is 45 seconds) Typically respond within minutes
Service & maintenance contracts available Only available at large security companies
Leasing & financing available Standard for most
Customers save 10-20% on L & P insurance Standard for most

 

With the level of service and products we provide, our team of licensed professionals will ensure the security of your home or business.  Our specialty is comprehensive customized security systems that include fire and burglar alarms, access control, video surveillance, alarm monitoring and interactive services.  If you live or run a business in Northern or Central New Jersey, don’t hesitate to give us a call at 800-369-3962 and visit our website for more information HERE.  Let us help you connect and protect what matters most.

Security’s Role in Property Management

Commercial BuildingAs a property manager you have a lot of people that depend on the safety and security of the real estate you oversee.  Whether or not you own the properties you rent, or work with a landlord in managing their properties, a bulk of the responsibility lies on your shoulders.  Your main goal is to attract responsible patrons, keep them, and build your brand.  How can you do that if the property you oversee is publicly perceived to be too risky or unsafe?  That’s the problem, if there has been an incident at a property that you own the public tends to remember and will likely steer clear of that address.

This negative reaction can be limited by implementing preventative security measures that meet the needs of your tenants and the risks associated with the surrounding area.  One of the best preventative measures you can take as a property manager is to incorporate a comprehensive security system in combination with defined property protocols.  At Perfect Connections, Inc. our licensed integrators provide comprehensive security system solutions that suit your specific needs.  We have been installing security systems in facilities and residences throughout northern and central New Jersey for the past 23 years.  Our team recognizes the challenges property managers face dealing with multiple properties both commercial and residential.  We specialize in comprehensive security systems that include fire and burglar alarms, access control solutions, video surveillance, and system monitoring.

Trying to determine what type of security system is necessary for a specific property can be difficult that’s why it is important to involve a security professional from the start.  This is especially true for new construction projects.  Involving a security integrator from the start will ensure you are getting the coverage you need and create a seamless installation process.

One of the first and most important procedures to tackle is a risk assessment.  A risk assessment should include a licensed security systems integrator and it should be performed as early on as possible.  This will help determine where your greatest security threats are and how best to tackle them.  The next step would be to design a custom security system that helps combat those threats.

While every security system application will be different dependent on the location there are some key components that will benefit most buildings.  Video surveillance is a major security feature that is essential to any comprehensive system.  The mere presence of a camera system is sometimes enough to deter potential criminals.  It helps keep an eye on your property even when you can’t be there, it also gives your tenants a peace of mind knowing their public spaces are being looked after.

Access control is another important piece of the security system pie.  It helps limit who and how people can gain entry and sometimes exit.  Access control can be implemented in a number of ways.  Often times a credential is issued to the approved users and they typically come in the form of a swipe card, a fob, or a proximity card.  These credentials are used in conjunction with an electronic reader installed by the desired entry point.  Using access control credentials instead of traditional keys helps prevent lost or stolen items from being duplicated.  A similar type of idea can be used with parking lots and garages as well.

Fire and burglar alarms in combination with access control, video surveillance, and an alarm monitoring service make for a comprehensive security system.  A security systems integrator helps ensure your fire alarm is installed and operates according to national and local codes.  Having an alarm monitoring service will help alert you and the proper authorities at the first sign of a disturbance.  With today’s technology there’s the potential to remotely monitor what is going on at your facilities through an app on your smartphone.  Mobile apps typically have the capability to send you notifications if an alarm is triggered, or you can customize the type of notifications you want to receive.  This could be particularly beneficial if you own multiple properties in different areas.  A security system is meant to be a purveyor of safety and convenience.  It helps protect your property investments and your patrons.

There is no “one-stop” security solution for any facility or residence.  That is why it is imperative to involve a security systems integrator, they will assess the risks associated with your particular facility and design a system that suits your specific needs. As a property manager you have people that depend on you to maintain the facilities they utilize, and security should be a factor in that maintenance.  Even if installing a security system isn’t your decision to make, it’s worth bringing up to whomever would make that choice.  Having a comprehensive security system can be a good selling point to your clients and a way to keep them.  Our team at Perfect Connections, Inc. has been providing comprehensive security system solutions to facilities throughout northern and central New Jersey since 1992.  We understand the value a security system can add to a facility and the sense of safety it instills in those it is meant to protect.

If you live, run a business, or manage properties in Central or Northern New Jersey and would like information on any of the topics discussed above, please call 800-369-3962 or simply CLICK HERE.

Image Credit: Image by Ines Hegedus-Garcia-Flickr-Creative Commons

False Alarms

False alarm may cost a life-Shannon ClarkIf you have a security system you might already understand the consequences of a false alarm.  It is not something to be taken lightly and can have serious implications.  False alarms can happen for any number of reasons and it’s important to understand why and how best to avoid them.  No security system is perfect, and false alarms are bound to happen, but as end users and integrators it is our duty to try to minimize them.  At Perfect Connections, Inc. our licensed integrators have been providing comprehensive security system solutions to businesses throughout northern and central New Jersey since 1992.  They are knowledgeable about the products they install and can provide useful information on system function and upkeep to help avoid any mishaps.

As technology progresses and advancements in security manufacturing lead to better products it’s likely the instance of a false alarm or dispatch will be lessened.  According to Ron Walters, director with the Security Industry Alarm Coalition (SIAC), prior to the 90’s false alarms were typically attributed to faulty security products.  Since then manufacturers have been and continue to produce quality products, however that doesn’t guarantee proper application and use.  Accurate installation and usage lies the hands of the security integrator and the end user.  That is why it is critical to hire a licensed security expert for system installation and user specifications.  It is also important that the end user has an understanding of what is expected of them in order to avoid false dispatches.  Unfortunately, approximately 15% of false alarms are considered to be caused by user error.

In a world where there are an estimated 35-36 million alarms in use, according to Stan Martin who is the executive director of the SIAC, false alarms are an unavoidable evil. False alarms and dispatches are an annoyance for end users, but their ramifications don’t end there.  They take valuable time and resources away from emergency responders that might otherwise be needed at an actual crisis.  If you have too many false alarms it can create a “boy cried wolf” situation where authorities might be more hesitant to respond.  On top of all that you could end up paying substantial fines for repeat offenses.  Recurring false alarms that go unchecked can create tension between local authorities, end users, and security integrators.  But negative impacts aside, the SIAC reports that 90% of law enforcement still consider alarm industry professionals valuable allies.

Sometimes it’s difficult to pinpoint the cause of a false alarm as it could have been a situation where an intruder was attempting a break-in and escaped before authorities arrived making it appear like a false alarm.  This is where video surveillance, alarm monitoring, and remote system access come in handy.  Being able to tap into your facility’s surveillance system and visually verify whether or not an intruder is or was present, is a critical time and resources saver.  With remote access via an app on your smartphone or mobile device you can do just that.  The beauty of remote access is you don’t have to physically be on site to see what is going on at your facility.  Having a monitoring service will also help determine whether or not there is an actual emergency and whether or not authorities should be dispatched.  An added benefit to having video surveillance is even if the perpetrator escapes before authorities arrive, the recorded footage can be used to aid an investigation and hopefully identify the intruder.

Aside from having proper security equipment installed there are some helpful tips for end users to keep in mind that will help avoid pesky false alarms.  One, always know your alarm code and be sure all windows and doors are secured before arming your system.  Two, be sure you get your system tested regularly, it’s typical to have an annual inspection but some situations might require quarterly or more frequent tests.  Be sure critical sensors and smoke detectors are adequately covered during any construction or building modification to avoid disruptions caused by debris.  Lastly, always consult a licensed security system provider with any maintenance or care questions.

While false alarms aren’t completely avoidable, you can lessen the chances of them happening to you.  Hiring a licensed security system integrator who is knowledgeable and has extensive installation experience is key.  Installing a comprehensive security system that includes video surveillance, fire and burglar alarms, access control, and a monitoring service will provide complete coverage and reduce the risk of false dispatches and alarms.  At Perfect Connections, Inc. our licensed professionals have been providing comprehensive security systems to businesses throughout northern and central New Jersey for the past 23 years.  Our technicians have the experience and expertise to install security devices and can help educate you on proper usage.

If you live or run a business in Central or Northern New Jersey and would like information on any of the topics discussed above, please call 800-369-3962 or simply CLICK HERE.

Image Credit: Image by Shannon Clark-Flickr-Creative Commons

What’s The Difference Between Conventional & Addressable Fire Alarms?

Fire Alarm-shlala-FlickrAs with anything in the security systems industry, prevention is vital.  Preventing catastrophic loss is a top priority and one of the most crucial security system components that helps avoid such situations is the fire alarm system.  This is a no brainer, but there is some disparity between what type of fire alarm system is best.  In the alarm industry there are basically two types of fire alarm installations, conventional and addressable (or analog addressable).  As always, every situation and application is different therefore claiming one system is superior to the other may not be the right approach.  However, it is important to understand the difference between systems and why one might be used over the other.

Regardless of the type of system installed, all have to meet the National Fire Protection Association (NFPA) codes, local regulations, and the Life Safety Code enforced by the authority having jurisdiction (AHJ).  All commercial buildings are required to have a code compliant fire alarm system, the best way to ensure proper installation is to hire a licensed integrator with knowledge and experience.  Our licensed experts at Perfect Connections, Inc. have been providing comprehensive security system solutions, including fire alarms, to facilities throughout northern and central New Jersey for the past 23 years.  We stay updated on current technologies and how they may benefit our customers, implementing solutions that fit individualized needs.  It’s also part of our mission to help our clients gain a better understanding of the systems that we install.

To understand the difference between an addressable fire alarm system and a conventional one you must first understand what a fire alarm system is.  In general a fire alarm system is a group of visual and audio devices (automatic and/or manual)-i.e. smoke detectors, heat sensors, strobes, alarm pulls, and sprinklers-linked to a main fire panel that sends a signal to local emergency responders when an alarm is activated.  Each device has to be linked to the main fire panel, but there are different methods of doing so.  This is where the big difference between addressable and conventional comes into play.

fire alarm system diagramAddressable fire alarms indicates that each installed device or module is connected to the main fire panel in a “loop” often by means of a singular wire.  Conventional alarm systems require individual wires per each device, again connecting back to the main fire panel.  The most obvious difference between the two, in terms of installation, is cabling requirements and labor costs.  Due to the fact that addressable systems require less cabling they make for less complex installations.  That’s not to say there aren’t situations where a conventional system might make more sense.  Although it seems most new construction projects implement addressable systems.

One of the many benefits of an addressable fire alarm system is that each device is given its own unique address.  In the event of a triggered alarm a single device can be pinpointed which gives responders a more concise location as to where a fire might be occurring.  This helps save precious time and improves life safety.  It’s also helpful in the event a device is malfunctioning or requires maintenance.  According to Jim Kimpel, product manager for Fire Control Instruments, Inc., being able to pinpoint specific devices lessens the hesitation an end-user might have-mostly caused by the fear of costs-when making a service call.  This helps prevent unnecessary losses due to a defunct system.

As with any alarm system, routine inspections are required for addressable fire alarm systems.  According to Brandt Phillips, Commercial Fire & Security Director of Sales for Napco Security Technologies Inc., inspections and system testing are made easier with addressable systems.  He says installing an addressable system, “…eliminates the need for expensive testers, excessive labor for testing, and gives you the ability to automatically generate the same reports directly from the software you used to program the panel…”  In comparison Phillips points out that inspections for conventional systems can cost thousands and be quite lengthy.

While conventional systems may require extensive wiring, intensive testing, a higher labor cost, and are being phased out by addressable alarms, they’re not completely disregarded when it comes to installations.  The size of a project may determine what type of system is a better fit.  It seems that for small jobs, i.e. a single story office building, conventional systems may work just fine.  They’re initial upfront costs are fairly low and if you’re not dealing with multiple floors and zones it may not be necessary to implement an addressable system.  However, the appeal of quick installs, concise reporting of fire occurrences, and the ease of inspection and system testing will continue to draw support for addressable systems; it seems to be the trend in most new construction projects.

With fire and life safety codes continually evolving, in tandem with developing technologies, there’s no telling what advancements will emerge next.  For now, streamlining processes and incorporating intelligent components will continue to help shape the fire alarm systems of today.  Our licensed experts at Perfect Connections, Inc. are committed to providing security systems that enhance life safety and help prevent disasters.  We have been installing comprehensive security system solutions, including fire alarms, to facilities throughout northern and central New Jersey since 1992.  Don’t wait for the unpredictable to happen, let us help you protect what matters most.

If you live or run a business in Central or Northern New Jersey and would like information on any of the topics discussed above, please call 800-369-3962 or simply CLICK HERE.

Image Credit: Image #1 by shlala-Flickr-Creative Commons, Image #2 by fire-magazine.com

Making the Switch from Analog to IP

If you’ve had a surveillance system installed within the past decade it’s more than likely that it’s either an analog or IP (Internet Protocol) system.  So what’s the difference?  Analog typically refers to an older technology that doesn’t use Ethernet protocol.  IP includes “IP-addressable items,” the cabling, and network equipment used to connect all components to an Ethernet networked system.  As people transition to a fully digital IP system there is some overlapping of the two technologies creating hybrids.

Making the switch from analog to IP isn’t always as daunting as it may seem and there are options that make the transition easier over time.  Our licensed professionals at Perfect Connections, Inc. have the expertise to address your security needs.  We have been providing comprehensive security system solutions to organizations throughout northern and central New Jersey for the past 23 years.  We understand the complexities of installing and updating security systems including the surveillance equipment.

So why make the switch from analog to IP?  For one, a fully digital IP system will have improved performance over an analog system.  Many IP cameras are equipped with features like, “advanced digital signal processing, optical zoom lenses, wide dynamic range, on-board analytics and auto image stabilizers…” These features in conjunction with high resolution megapixel cameras provide better coverage and the ability to cover more area with less cameras.  Being able to expand or re-configure, also referred to as scalability, comes easily with an IP system.  This is an advantage to any organization especially one that plans on expanding or renovating in the future as the initial investment cost isn’t lost in the process.

With IP surveillance systems comes advanced analytics.  That means footage can be monitored, recorded, interpreted, archived, and retrieved by the central server as well as peripheral devices.  How is this beneficial?  It helps when looking for specific recordings as a search can be initiated versus having to view hours of useless footage.  If an alarm is activated this type of intelligence can be used to zoom in on what is setting it off which cuts down on time looking for what it might be.

There’s also a flexibility that comes with converting to an IP system.  It makes system integration easier when it comes to adding features like access control, alarms, and extra cameras.  You also have more of a reason to store a higher volume of footage with an IP system because the image quality is clearer and be accessed easily.  Having an IP system allows for ease of software upgrades which helps keep it relevant.  In that sense IP is worth the initial up front cost as it is more adaptable to future technologies and won’t require extensive re-cabling and labor in years to come.

Does this mean you have to completely abandon your analog system all at once?  Not necessarily.  As each system is different the only real way to tell what will need to be done is to hire a security systems expert to do an in person assessment of the current situation.  One option might be to use the existing analog equipment and simply add converters to the camera and network switch ends of the cabling.  This creates a sort of hybrid system where you’re using existing coax cable from the analog system but the converters allow you to add IP cameras; they don’t have to rely on your company’s network and can still be recorded on your DVR, NVR, or VMS (Digital Video Recorder, Network Video Recorder, and Video Management System).

The benefit to a hybrid system is you don’t lose out on the initial investment of the original system and it allows for easy add-ons, upgrades and replacements of IP technology.  The other option is to completely remove all analog devices and cabling and start over with a new IP system.  Sometimes IP systems can utilize existing analog infrastructures so that could be an alternative to starting from scratch.  Remember if you have an IT department at your facility it is important to include them in the process to ensure a seamless integration.

Whether you’re looking to upgrade to and IP system all at once or try the hybrid approach it’s key to include a licensed security systems expert from the beginning.  They can help guide you through the process from start to finish.  Our team at Perfect Connections, Inc. have been providing expert security system solutions to businesses throughout northern and central New Jersey since 1992.  We understand that each facility is unique and requires individualized security solutions.

If you live or run a business in Central or Northern New Jersey and would like information on any of the topics discussed above, please call 800-369-3962 or simply CLICK HERE.