How Would A Power Outage Affect Your Security?

Lightning-Anthony QuintanoWe all know the weather is unpredictable no matter how many radars or meteorologists tell us otherwise.  Mother Nature is impulsive and she strikes at will.  A common and sometimes unpleasant result of severe weather is power outages.  During a thunderstorm outages may last a couple of hours but extreme weather conditions have been known to leave civilians without power for weeks at a time.  The 2008 ice storm that swept the Northeast region of the United States is a perfect example of how detrimental volatile weather can be.  It left over a million without power, some for weeks.  How fast power can be restored really depends on the weather conditions and the resources available in each location.

While extreme weather is not necessarily an everyday issue-and it varies by location-there is still an impact incurred by smaller and more frequent storms that cause power outages.  Power outages affect not only lighting but heating, electric water pumps, and your home security system.  Does that mean you will be unprotected during an outage?  That depends on what type of system you have.  At Perfect Connections, Inc. we provide customized security systems that help protect you and your family even in the direst of situations.  Our experts have been securing homes in northern and central New Jersey since 1992.  As we are based in New Jersey, we are no strangers to the inclement weather and its effect on local residences.

What happens during a power outage?  Everyone goes scrambling for lanterns, candles, and maybe a puzzle to pass the time, right?  Okay, so you have the entertainment portion down, but what about the safety of your home.  Will your security system still work during a power outage?  As previously mentioned that really depends on what type of system you have.

Some of the most common operating modes for security systems are through phone lines, cellular radio, VoIP (Voice over Internet Protocol), and the internet.  With an alarm system that operates through traditional phone lines, it will continue to communicate with monitoring services even during a power outage as phone lines typically stay up and running.  Like many systems, the central control panel will continue operating off its backup batteries.  How long the backup batteries last varies; some may last hours, others may last days.  Your security system provider should have information on how long your backup batteries will last.  A system that runs off cellular radio capabilities will also rely on backup batteries during a power outage.  This is a wireless system so communication would be unaffected.  VoIP wireless systems rely on internet and phone lines for power and communication so if power is out and internet is out, you can lose communication with monitoring services.  Internet based systems have been touted as the least reliable during an outage.  The reason being they lose communication capabilities if the internet is out, which if the power is out the internet typically follows.

To ensure that you will be covered during a power outage it’s best to be prepared.  To be prepared you should know what type of system you have and talk with your provider to find out what would happen if an outage occurred.  You don’t want to assume you’ll have 2 days of backup battery when you really only have a few hours.  Stocking extra batteries isn’t a bad idea, especially if you live in an area that is prone to inclement weather.  Knowing your systems capabilities and limitations will leave you better prepared in the event of an outage or any emergency for that matter.  Aside from knowing the ins and outs of your security system you could invest in preparatory measures like alternative exterior lighting.  One of the best crime deterrents, besides a comprehensive security system, is lighting.  Burglars don’t want to break-in to homes that are well lit, it leaves them too exposed.

You can’t predict the weather, but you can be prepared for it.  Knowing the limitations of your home security system will help prevent panic during power outages and other weather related incidents.  No security system is infallible, but having one significantly decreases the chances of catastrophe.  Whether you are considering a security system for the first time or looking for expertise do not hesitate to call on our team of professionals at Perfect Connections, Inc..  We have been providing comprehensive security solutions to homes throughout northern and central New Jersey for over 20 years.  Our specialists can guide you through the process from an initial assessment to final installation.  It’s important to note that every home is different therefore each security system should be individually tailored.  Don’t fall for a “one size fits all” solution.

If you live or run a business in Central or Northern New Jersey and would like information on any of the topics discussed above, please call 800-369-3962 or simply CLICK HERE.

Image Credit: Image by Anthony Quintano-Flickr-Creative Commons

Protecting Your Home While Away For The Winter

If you are lucky enough to leave your home up here in the Northeast for extended periods of time during the winter and stay in warmer climes, there are some things that you should do to make sure you don’t return to a disaster.

  • You should have a burglar alarm installed to protect your home from burglars while you are gone.  If your house is empty for prolonged periods, you open yourself up to another unwelcome possibility – the squatter.  Simply, somebody who found out you are not around and takes the opportunity to stay at your home.  They will not take as good care of it as you do.
  • Add smoke detectors to your alarm system.  If a fire breaks out in your absence, the fire department will respond and handle the situation.  You will no longer have to rely on your neighbors seeing smoke or flames to call the fire department.
  • Add low temperature detection.  You turn your heat down, probably to around 50 degree when you are gone.  If your heater fails, and  If the temperatures drop and stays below freezing, it will not take long for the temperature in your home to drop.  Your pipes that run in outside walls and through the garage are particularly prone to freezing quicker.  If these pipe crack you can have potentially huge problems.  A low temperature sensor will alert you if the temperature in your home drops below a certain point.
  • Add water detection sensors.  Water sensors placed near the hot water heater, sump, and low point in the basement will alert you if your have a water problem in your absence.
  • Add opening/closing reports with reporting.  You will be notified via email or text message when your system is armed and disarmed.  You can see if anybody with legitimate access to your home is entering.  You can also know if the person entrusted to check on your home is doing their job.

If you already have a burglar alarm system, smoke detectors, low temperature sensors, and water sensors can all be added.  Opening/Closing reports can be programmed in.

The central station can notify you and anybody you choose if any of the above events occur.

To make it even easier and more convenient, choose an interactive system for more control.  See our recent blog post on interactive systems.

If you live in Central or Northern New Jersey and would like information on any of the topics discussed above, or if you would like us to perform a Home Safety and Security Audit, absolutely free, please call 800-369-3962 or simply click the link below.

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Why You Should Go With A Pro

Experts-Mai LeIn a world where you can find virtually anything on the internet, there are endless “Do It Yourself”-commonly referred to as DIY-solutions for pretty much everything.  This holds true for home security systems.  However, that doesn’t mean you should rush to your computer/mobile device and buy a 4 star rated surveillance camera off Amazon, and start poking holes in your walls.  As with anything on the internet, you end up wading through a sea of options, resources, and opinions; you might start to feel like you’re drowning in information.  Don’t worry you’re not alone.  You’ll likely have a ton of questions like how do you know if you’re making the right choice?  Are the reviews accurate, or paid for by a company?  Am I getting the best deal?  How do I know one product will be compatible with another?  Is this an honest company?  The list goes on and on.

At Perfect Connections, Inc. we’d like to help you avoid the drowning in information effect.  Our team has been providing residential security systems solutions to Northern and Central New Jersey since 1992.  While we believe our customers are capable individuals, we also believe in providing a customized, comprehensive, and clear cut solution to your home security needs that you can’t get through purchasing products piecemeal on the internet.  You know that old adage, “you get what you pay for”?  It’s true, and in some cases you end up getting less.  You can’t expect a few $50 cameras you bought online, and a monitoring app on your phone, to fully safeguard your home and family.  Surveillance cameras and mobile monitoring are only a couple components in an effective home security system.  Think about the other issues you need to be cognizant of like access control, fire and carbon monoxide detection, burglar alarms, and alarm monitoring. What good is an alarm if the local authorities aren’t contacted when it goes off?  Our team of professionals are informed and informative on the products we install, and they understand the importance of a solution tailored specifically to your home.

Hiring A Professional

If you’ve never had experience installing or operating security systems equipment, doesn’t it make sense that you’d want an industry expert to do it?  Hiring a professional alleviates the pressure on you, wasting less of your precious time and money.  An expert will be able to assess potential weak spots in and around your home that you might not pick up on.  The sophistication of your home security system is dependent on professional products and how they are installed.

There are so many pros of having a security company customize and install an alarm system for your home.  For one, they know how and which products will work together, everything from the cameras to the central control panel.  They can hook you up with an alarm monitoring service.  Having a 24/7 monitoring service as part of your system automatically contacts the authorities in case of emergency.  According to Erin Raub for SafeSoundFamily, “This does not happen with a DIY system, which notifies you (and others you put on the notification list), making it your responsibility to decide on the next course of action.”  It’s chaotic enough in the event of an emergency, you don’t want to have to figure out who to contact, or struggle to find your phone.  The convenience of having a fire, burglar, and carbon monoxide alarm/detector that communicates directly with a monitoring service is priceless; it provides a quicker response time which could ultimately save lives and property.

Home automation is a security feature that connects various aspects of your home to the central control panel in your home.  Lighting, temperature control, locks, garage doors, and sometimes appliances can all be controlled either from your control panel or even a mobile device through and app provided by Alarm.com.  You can’t get this type of connection to your home through a DIY system.  Even if you could, you shouldn’t be installing it yourself.  According to Anne Reagan for Advice Porch “To ensure that all sequences are correct, a professional should always complete home automation.”

Think about the future of your home when it comes to security systems.  If you plan on ever putting your house back on the market, having a customized professionally installed security system can actually increase the value of your home.  Like Anne Reagan points out, “…every prospective homeowner wants to live in a safe and secure home.”  That being said, potential buyers aren’t going to want a house with system they have to remove or update themselves, especially if it’s installed improperly or in adequately.

People might think a DIY security system is cheaper because you’re not paying for labor, but in reality you could end up paying more.  If your system fails or becomes completely defunct, it is up to you to replace it out of pocket.  With a professional service you would likely be covered for certain damages and/or malfunctioning equipment under your service contract.  Adding parts or features to your DIY system after the fact will add up, whereas an initial assessment from a professional will provide a more complete result from the get-go.  Any required maintenance, repairs, and updates are your responsibility which will further drain your wallet.

Before jumping online and buying a bunch of equipment, or punching holes in your walls, check out a professional service for your home security needs.  They can guide you through the process from initial assessment to final installation.  If you reside in Northern or Central New Jersey find out what Perfect Connections, Inc. can do for you.  Our team understands the value in a comprehensive home security system catered to your specific needs.

If you live in Central or Northern New Jersey and would like information on any of the topics discussed above, please call 800-369-3962 or simply CLICK HERE.

Image Credit: Image by Mai Le-Flickr-Creative Commons

What’s Missing From Your Security System

Missing puzzle pieceWhile businesses have a lot to offer, many are lacking the protection they need.  No I don’t mean stowing an arsenal below your cash-wrap, but rather an effective security system and security features.  At Perfect Connections, Inc. we can help you protect what you’ve worked so hard for.  If you run a business in central or northern New Jersey, let us assess your security risks and provide a custom solution to fit your needs.  Many don’t know what they are lacking and how it can be rectified – our licensed professionals can help in that arena.  Don’t fall victim to preventable disasters – find out what a comprehensive security system can do for you and the health of your business.

What’s lacking?

An incomplete security system is a bit like working on a puzzle with missing pieces.  There are essential features that should be included in a comprehensive security system.  Maybe you already have a security system installed at your business, but is it monitored?  What good is a security system if no one, except those in the area, is alerted when the alarm goes off?  Having a 24/7 monitoring service as part of your security system is crucial for the quickest response times.  Surveillance equipment can also help deter employee theft which is, “the fastest growing crime in America,” according to the FBI.  Employee theft costs businesses up to $200 billion each year.  Installing surveillance equipment not only in the main customer space, but in offices, storage, and inventory spaces can help decrease chances of employee theft and misconduct.

Other areas that tend to be overlooked or under-protected are doors and safes.  While a door typically locks, if it’s not sturdy and linked to an alarm, what’s preventing someone from kicking it in?  To protect your entries, exits, and interior spaces be sure that your doors are not only sturdy and alarmed but protected by some sort of access control.  Whether it’s a swipe card, key fob, passcode, or some form of biometrics, access control will help prevent unwanted entrants.  Safes that are out in the open and easy to grab or crack open provide minimal protection for whatever is in it.  If you’re going to store valuables or cash in a safe at your business be sure it’s secure either bolted to the ground or in a fortified room.

Inadequate protection from fire and carbon monoxide can be a killer for any business.  Having detectors and alarms may not be enough if they don’t communicate with emergency services.  It’s the same idea as the unmonitored burglar alarm, if no one is around to hear the detectors go off a fire could easily escalate to the point of no return.  For the quickest response time, fire alarms and detectors should be linked to a monitoring service that communicates with emergency services.  Proper fire alarms, smoke and carbon monoxide detectors should be an integral part of a comprehensive security system.  Your business is likely your livelihood, protect it.

There are few certainties in life, but taking initiative to protect what you’ve built by installing a comprehensive security system is guaranteed to help.  No two businesses are the same, therefore no two security systems will be the same.  At Perfect Connections, Inc. we believe in customizing security solutions for each individual business based on their specific needs.  As security systems experts we have been providing security solutions to northern and central New Jersey businesses since 1992.

If you live in Central or Northern New Jersey and would like information on any of the topics discussed above, please call 800-369-3962 or simply CLICK HERE.

Going On Vacation? Read This First!

Vacation-GoogleYour bags are packed, airplane tickets in hand, and your family is in the car.  You’re ready to go on vacation, and a well-deserved one at that!  One last thing, is your home secure?  Have you done everything you can to safeguard your property and valuables?

While everyone needs a vacation now and then, it is important to make sure your home is fully protected before you leave.  Preventative measures will not only help avoid disaster, but allow you and your family to rest easy and enjoy your time off.  There are many steps you can take to protect your home from break-ins and burglary, allowing you to focus on what’s most important-laying out in the tropical sun with an umbrella drink in hand!

Install a Home Security System

If you don’t have one already, a home security system is an effective way to prevent home invasions and burglaries.  A comprehensive security system would include a burglar alarm, motion detectors, window and door sensors, fire alarms, smoke and carbon detectors, home automation, and a monitoring service.  Systems that are fully integrated with your home allow you to adjust your lighting, thermostat, and so much more from your central control panel.  With wireless home automation you can access these types of features via an app on your mobile device (like the one available on Alarm.com).

Homes without a security system are more likely to be broken into.  In fact, “A home without a security system is 2 to 3 times more likely to be burglarized.”  As experts in the field of home security systems, our team of professionals at Perfect Connections, Inc. understand the importance of protecting your home, especially while you can’t be there.  We have been providing security system solutions to homes in Northern and Central New Jersey for the past 22 years.  Our team can assess the security needs specific to your home and provide a system that is tailored to you.  We want to help you avoid potential catastrophe.

Have Someone Stop By or Stay

Having a trustworthy relative or friend/neighbor stop by your home on a regular basis, or even stay there, while you’re on vacation can be a helpful crime deterrent.  It can make it appear as if you and your family are still home.  Having someone there to tend to your plants, animals, and general upkeep will prevent your home from looking uninhabited, which to a criminal means, “open for business.”  Whomever you charge with caring for your home should be given your vacation contact information and spare key in case of an emergency.  There are services where you can hire house sitters/pet sitters, but they’re likely to be pricier than a friend or family member.

Stop the Mail

Unless you already have a post office box, you likely receive mail at your home.  When you are going on vacation or leaving your home for an extended period of time, you want to make sure you have your local post office hold your mail until your return.  A mailbox that is bursting at the seams can tipoff criminals that you’re away.  It’s best to either stop your mail, which you can conveniently do online HERE, or have a trustworthy friend/relative check and pick it up frequently.  The post office can hold your mail for up to 30 days.  This idea holds true for newspaper delivery as well.  If you subscribe to a newspaper, make sure they don’t pile up on your front step or in your driveway while you’re gone.

Time Your Lights

Setting timers for your interior and exterior lights can be an effective crime deterrent.  It’s better than leaving lights on throughout the entirety of your vacation.  Leaving lights on the whole time will not only run-up your energy bill, but create suspicion for criminals who might be watching your house.  They’ll notice that certain lights never go on or off indicating no one is around.  With a comprehensive security system, you can set timers before you leave, and with home automation you can change your settings from afar if need be.

Beware of Social Media

While it may be tempting to share/brag to all of your friends and family on social media about your upcoming trip, it’s not the best idea.  Why?  By posting the time and date of your trip, you’re basically advertising the fact that you won’t be home.  Even with privacy settings set to their limits, be weary of sharing such private information, you never know who is watching, sharing, and searching.  This is important to keep in mind throughout the duration of your vacation.  Again, while posting photos of you and your family in tropical bliss seems innocent, you’re providing evidence that you’re not home.

Lock It Up!

Locking your doors and windows may seem like an obvious security measure, but it’s easily forgotten.  It’s not uncommon for people to leave back doors or windows unlocked for family members or frequent visitors.  It’s a simple, yet effective, step to take in protecting your home.  Locks are the first line of defense, don’t forget to check them before you leave.

Turn Off/Unplug Appliances

Unplugging or turning off appliances will help save on your energy bill.  Also, it will help prevent potential power surges or electrical fires.  Things like coffee makers, computers, and TVs should be unplugged unless you have someone staying or stopping by regularly.  Unplugging appliances before you leave helps alleviate any worry that you might have accidentally left something on or running.

Alert Local Authorities & Alarm Company

If you’re planning on being away for longer than an extended weekend, it might be a good idea to alert the local authorities.  They may be more inclined to go past your home on their patrol routes if they know you’re gone.  If you have a security system with a monitoring service, it is crucial they are made aware of your leave.  This will help avoid false alarms and make them more vigilant of any irregularities.

Temperature Settings

Depending on where you live you’ll want to adjust your thermostats or time them appropriately.  Homes in the northeast and cooler climates will want to make sure temperatures don’t fall below 55 degrees to avoid freezing pipes.  Home automation allows you to adjust the temperature from afar.  One of the benefits to this technology is coming back to an already warmed up or cooled down home.

If you’re going away be prepared.  If you haven’t already, consider a comprehensive home security system.  The peace of mind you’ll have is priceless.  If you live in Northern or Central New Jersey don’t hesitate to contact our specialists at Perfect Connections, Inc..  We can provide you with a personalized system that is right for your unique home.  We’ve been helping homeowners protect what matters most since 1992.

If you live in Central or Northern New Jersey and would like information on any of the topics discussed above, please call 800-369-3962 or simply CLICK HERE.

Four Tips To Feel Safer At Home

Front DoorWhat is it about our homes that make us feel safe?  Is it the sound of our kids running up and down the stairs?  Is it the personalized décor?  Is it the smell?  Maybe it’s the locks on our doors and windows or the surrounding neighborhood?  Whatever it is, we all want that feeling to last, right?  Of course we do.  So what are you doing to maintain the safety and security of your home?  There are many tips and tricks you can use to safeguard your home, one of the best defenses is a customized comprehensive security system.  As a trusted security systems provider for over 25 years, our team at Perfect Connections, Inc. has helped homeowners maintain their peace of mind.  We provide residential security solutions throughout northern and central New Jersey.  At Perfect Connections, Inc. we believe a comprehensive security system includes burglar alarms, alarm monitoring, fire alarms, surveillance, smoke detectors, home automation, and some form of access control.  Installing a comprehensive security system is part of a cohesive solution to feeling safe in your home.  Here are four tips to help you protect what’s important.

Time for a trim

Let’s take a look at the first line of defense.  If someone is vetting your home prepping for a break-in, the first thing they’ll see is the exterior.  The exterior of a home includes the landscape.  You may or may not have a landscaper/gardener you charge with caring for plant and tree maintenance around your home.  Either way you want to make sure the vegetation surrounding your home isn’t turning into a national forest.  Why?  High bushes and overgrown plants are the perfect hiding spots for would be thieves.  According to Officer Mark Buetow of the Milwaukee Police Department this type of maintenance, “doesn’t cost but a few hours of your time, yet it can make a difference in making your property much less attractive to a burglar.”  It’s imperative to keep plants near windows and entries low and non-obstructive.  This will help you feel safer inside your home because you’ll be able to see clearly to the outdoors.

Light it up!

An exterior and interior feature that helps protect you and your home is lighting.  No burglar wants to get caught in a “deer in headlights” situation while approaching your home.  With exterior lighting that is motion activated and on timers your home becomes less appealing to potential invaders.  Keeping lights on also increases feeling safer while at home.  In fact being in the dark is a common fear and according to Hillary Johnston who holds a degree in Public Health and Disaster Management, “(it) is probably the number one reason we feel unsafe.”  With energy efficient lighting options becoming more and more prevalent you won’t have to worry about energy costs as much.  Using timers and/or home automation settings will help minimize electrical consumption as well.  Including lighting as part of a home automation system will allow you to adjust your lighting preferences from afar as well.  This feature can come in handy if you’re on vacation or away for an extended period of time.

Locks

One of the most simple and often forgotten or neglected things you can do to feel safer at home is lock your doors and windows.  Did you know, “A surprising 30 percent (burglars) entered homes through an unlocked door, window or other opening without resorting to force,”?  Many people fall into the mentality that their neighborhood is safe and nothing bad could or would ever happen. Unfortunately, no community is immune to crime.  Don’t fall victim to a misguided sense of security.  Use your locks!  According to senior trainer for the National Crime Prevention Council Charles Sczuroski, “Sixty percent of all burglaries take place at ground floor doors and windows.”  All the more reason to reinforce main entries and windows with dead bolts and sensors.  Sensors on your doors and windows help alert you during a break-in by tripping your central alarm.  The noise of an alarm typically makes the perpetrator flee in a hurry.

Security Systems

Aside from simpler techniques that make you feel safer in your home like drawing the shades at night, locking doors, trimming hedges, and lighting, one of the most effective crime deterrents is a comprehensive security system.  Criminals are less likely to attempt a home break-in if they know there is an active alarm system.  In fact according to the Electronic Security Association 9 out of 10 burglars purposefully avoid homes with security systems.  There is a peace of mind you get from knowing your home is being monitored and protected that you can’t get anywhere else.  It is our belief at Perfect Connections, Inc. that a comprehensive security system is the most effective way to safeguard what is irreplaceable, your family.  As a top provider, we’ve been installing customized alarm systems to homes throughout northern and central New Jersey since 1992.  Our team can assess the security risks specific to your home and create a tailored solution that will help protect what matters most.

If you own a home in Central or Northern New Jersey and would like information on any of the topics discussed above, please call 800-369-3962 or simply CLICK HERE.

Image Credit: Image by Olger Fallas Painting-Flickr-Creative Commons

Why You Need A Monitoring Station

Traditionally in any monitored security system, the individual security devices are installed by a systems integrator and when an alarm sounds or something looks suspicious a signal, and sometimes a video clip, is sent to a central monitoring station which then either contacts the end-user or the local authorities to initiate an emergency response. This system still exists today and is considered an effective means for preventing disaster and catching criminals. However, in light of recent technological advancement, the end user now has the capability to “monitor” their own property via their mobile device. One has to wonder, how effective can self-monitoring be and could it actually replace a central monitoring service?

Our licensed team of integrators at Perfect Connections, Inc. has been providing comprehensive security system solutions to businesses throughout northern and central New Jersey since 1992. We have seen how technology can affect not only individual security devices but the system as a whole. There are pluses and minuses to every situation, but its understanding which methods and devices provide the most benefits that make the difference, and monitoring services are no exception.

As a business owner it’s nice to feel in control of your facility and what goes on within it. This is where the idea of self-monitoring comes into play. If you have a security system installed at your facility, it can be set up to send notification directly to your mobile device. This means that when there is a disturbance, maybe an intruder walks in front of a motion sensitive video camera, a video clip can be sent directly to your smartphone or mobile device so you can act. The same is true of a tripped alarm. This all sounds great, right? However, it’s not without its limitations.

One of the major drawbacks of monitoring your own alarm system is failure to initiate an immediate and adequate response. This could happen for a number of reasons. One being your mobile device is turned off or not on your person. Another could be a missed notification. As a business owner you likely have enough on your plate to occupy the full 24 hours of the day, never mind trying to keep an eye on your facility at all times. It’s a feat not likely met by any independent business owner, you have to sleep at some point. Self-monitoring can also become a nuisance, receiving excessive notifications throughout the day. The constant interruption would be enough to drive anyone mad. It’s for these reasons central monitoring services continue to prevail.

The goal of monitoring an alarm system is to create a proactive response versus a reactive one. In the recent past, surveillance footage was primarily being utilized in “after the fact” scenarios where local authorities would try to catch a perpetrator or solve a crime based on recorded footage. Today, with real-time video verified notifications and improving communications, local authorities stand a better chance of catching someone red-handed.

There are essentially four different types of monitoring that can be implemented, including self-monitoring. There’s onsite monitoring which typically consists of paying someone to sit and stare at TVs or computer monitors. According to a study from Sandia National Laboratories the attention span of a person viewing surveillance footage for just 20 minutes will be “significantly diminished.” It’s not a very reliable or economical method to ensure the security of your facility.

Then you have remote monitoring where surveillance footage is monitored off site by streaming footage over the internet to a remote location. However, this doesn’t mean someone will be vigilant 24/7. This could mean streaming it to your home computer and that would only be effective if someone were there to monitor it. Lastly, there’s professional remote video monitoring. This type of monitoring typically employs operators that are trained on how to interact with local authorities and respond to different security scenarios. These types of monitoring stations are typically staffed 24/7.

Professional remote video monitoring is an advantageous service because the operator on duty can interpret live video footage and provide useful information to the local authorities. Information that isn’t necessarily transmitted to a mobile device in a 5-10 sec video clip; things like a perpetrator/s physical description, maybe the license plate or make and model of their getaway vehicle, what the suspect is doing, how many people are present, and whether or not the suspect/s is armed.

This type of monitoring can also help filter our false alarms and fees incurred by false dispatches by validating on site activity with the end user via real-time footage. As the end user you can also request that the operators perform occasional virtual tours throughout your facility or parts of it. These routine surveys of your property would help detect any disturbances but also help in general maintenance of your facility. An operator may notice things like loose wires or a piece of equipment that looks out of place. Depending on your facility’s capabilities, monitoring operators can sometimes interact with suspects or people on site through speakers on a VoIP (voice over internet protocol) system.

While new technology continues to usher in the desire for self-reliance it also fosters further development of security system components and the way monitoring services are able to interact with them. Many industry professionals agree that having a professional monitoring station is still the preferable method of watching over your facility. There’s simply too many holes in trying to self-monitor your own business. According to Simon Morgan, director of Technology, SureView Systems, “The central station remains the first line of defense.” Matthew Riccoboni, director of Marketing, OzVision, says, “There truly is a value in 24/7 monitoring by the central station. Customers like to know someone is keeping an eye on their assets whether they are awake or not.” With a central monitoring station you can rest easy knowing someone is always there to initiate a response.

At Perfect Connections, Inc. our licensed integrators have been providing comprehensive security systems to businesses throughout northern and central New Jersey for over 25 years. We understand the value our customers place on their business that they’ve worked so hard for; we work to provide the best solutions to fit their specific needs. If you live or run a business in central or northern New Jersey and would like information on any of the topics discussed above, please call 800-369-3962 or simply CLICK HERE.

Check out this video on actual events that highlight the differences between monitoring stations that have video verification and those that don’t. The last scenario is what everyone wants to avoid. Link: What is Video Verification?

Image Credit: Image by Bosch Service Solutions-Google-Creative Commons

If Your Security System Is Missing One Of These, It’s Not Complete

CCTV-Wikipedia ImageIn an unpredictable world, one thing is certain, we all want to protect what’s ours.  Whether you’re a business owner or a homeowner, you want to keep safe that which you’ve worked so hard for.  One of the most effective ways to do that is to install a security system.  Well, what exactly is a security system and what makes it a complete security system? Security can be defined as, “the state of being protected or safe from harm,” and system can be defined as, “a group of related parts that move or work together.”  A security system is an assemblage of equipment that helps prevent imminent danger or damage.

As a licensed security systems provider, our team at Perfect Connections, Inc. has been helping protect homes and businesses throughout northern and central New Jersey since 1992.  We believe that complete security systems should not only be a group of working parts, but that it should be comprehensive.  Comprehensive can be defined as, “complete; including all or nearly all elements or aspects of something.”  After decades of installing security equipment we’ve found that a truly comprehensive security system should include some form of access control, fire and burglar alarms, surveillance, and a monitoring service.

Access control is the means by which you limit admission to a specific point of entry.  It’s essentially your first line of defense against unauthorized entrants.  Probably the most conventional form of access control is a standard lock and key.  Today, the lock and key method is either being eliminated or used as a backup to more technologically advanced controls.  Traditional keys when lost or stolen can be easily replicated whereas using readers, fobs (tokens), and sometimes biometrics in combination with a password are more concrete and less susceptible to duplication.

Card and proximity readers are typically placed next to a point of entry and a fob or card that is programmed with the appropriate credentials is used.  The card or fob is either tapped or swiped on or near the reader to gain access. The benefit to using a swipe card or fob is if they are lost or stolen they can be deactivated in the operating system whereas you can’t deactivate a physical key unless you change out the entire lock.  Biometrics, which uses physical credentials like a fingerprint, is similar in the sense that access information isn’t as easily stolen or duplicated.  This type of access control isn’t as widely used today because they tend to be more complex and costly.  However, as technology progresses we may see a rise in biometric applications.

Fire and burglar alarms are critical alerts in potentially life-threatening situations.  Fire and burglary can strike at any given time without warning, wreaking havoc on your business or home.  With burglary occurring every 14.6 seconds and national fire departments responding to an estimated 1,240,000 fires a year (2013), it’s critical to the safety and security of any home or business to implement preventative measures.  Physical structural damage and property loss incurred by a fire or burglary is only part of the aftermath, the emotional and psychological damage is even harder to repair.

In conjunction with burglar alarms and access control, surveillance is essential.  When installed correctly surveillance equipment is not only a helpful crime deterrent, but a useful tool in solving crime.  In the wake of IP (Internet Protocol) and wireless technology, surveillance equipment is no longer limited to hardwired installations.  This increases scalability, flexibility, and ease of installation.  It also helps reduce the cost of installation by not having to pull as much cabling through walls.  Another benefit to having a surveillance system is the potential capability to access footage remotely.  With a plethora of mobile apps at your disposal, you can access your surveillance system to see what is going on at your facility or home when you can’t be there.  Being able to remotely access your security cameras adds a layer of monitoring and convenience that, up until recently, wasn’t widely used or available.

Lastly to complete the effectiveness of a security system you should have an alarm monitoring service.  Without a monitoring service who is going to respond to an active alarm?  If you’re lucky someone nearby will call the authorities, that’s assuming someone is actually near your facility or residence when the alarm goes off.  An alarm monitor can help save you, your family, or your business from potential disaster by decreasing the response time from local authorities and emergency responders.  When an alarm is triggered the monitoring station is instantly notified; they typically try to contact you first, and if they don’t get a response within a given amount of time authorities and emergency crews are dispatched.  This is a particularly beneficial service in the event that you’re out of town or unable to respond in an emergency.  Having an alarm monitoring service can mean the difference between catastrophe and a manageable situation.

A security system is so much more than the equipment that comprises it.  It helps provide protection and life safety in a volatile world. Remember, a system is only as effective as the parts that comprise it.  For a security system to be comprehensive it should include fire and burglar alarms, access control, surveillance, and a monitoring service, at least.  As a security systems expert, Perfect Connections, Inc. has been providing complete and comprehensive security solutions to homes and businesses in northern and central New Jersey for over 25 years.  We understand the importance of mitigating the unpredictable and what it takes to do so.

If you live or run a business in Central or Northern New Jersey and would like information on any of the topics discussed above, please call 800-369-3962 or simply CLICK HERE.

Image Credit: Image by KRoock74-Google-Creative Commons

Securing Multi-Tenant Offices

Office SpaceWe have all seen an office building, whether it’s the 104 floor World Trade Center in New York City or the 5 floor office you work in.  Many of these buildings house a multitude of different businesses.  This begs the question, how do you protect your business when you share a space with multiple tenants?  You don’t know their clientele or who is coming and going on a regular basis, just as they don’t know yours.

The security challenges that face business owners in a multi-tenant office space are diverse as each tenant is providing a different service with individualized needs.  At Perfect Connections, Inc. we have been providing security system solutions to businesses throughout northern and central New Jersey for over 25 years.  Our experts understand the security complexities business owners and facility managers encounter on a daily basis, and we can provide an individualized plan specific to your company’s needs.

What security challenges do companies face in a multi-tenant space, and how can they be overcome?

A major challenge for tenants and facilities managers is communication.  As each business within a shared space operates differently, they’re likely going to have different security needs.  These needs should be clearly communicated with the building owner, facilities manager, and security systems provider.  If you’re a business that requires a higher level of secured access into the main building, and your office space, that should be discussed up front.

Often times in a shared building there are already security features in the entrance or lobby.  These areas serve as an initial means of access control, but different business owners may have different desired security restrictions.  For example, the company next door to you might not require a sign-in or check-in with security upon arrival, but maybe your company does.  Why does this matter?  It may affect how you secure your individual office space within the building.  You may not want another company’s client or employee accidentally wandering into your space.  A building owner or manager may have their own set of restrictions for each tenant as well, so having that conversation up front is imperative.  By having your own security in place you lessen the chances of workplace violence and employee theft from unauthorized entrants as well as within your own business.

Providing your employees with an emergency plan or protocol is important.  The buildings facilities manager will likely already have a plan for the entire building that includes alarm testing, drills, and escape routes.  You may be the type of company that wants to run your own emergency drills.  Running emergency drills is a great way to ensure your employees are prepared.  However, when running preparatory drills be sure to inform your neighbors and the facilities personnel to avoid confusion and unneeded chaos.  It might be beneficial to hold a meeting about emergency procedures with the building manager and neighboring company owners to come up with a cohesive plan.  That way you reduce the risk of complete panic if everyone is on the same page.

Construction and renovation within multi-tenant office buildings is not uncommon.  Redistributing space or accumulating office space can pose a security challenge for tenants.  During a renovation your building becomes a host to a multitude of people that you aren’t used to seeing on a daily basis.  This includes construction workers, architects, inspectors etc.  While these people are likely respectable individuals, you don’t know them, and you may not want them accidentally entering your space.

While most would agree a comprehensive security system is better to install during the initial stages of building construction, it doesn’t always happen that way.  In some buildings you may have tenants that opt for an individualized security system after moving in.  When acquiring space, you may run into old or inefficient security systems that do not align with what you might have in your current space.  To ensure your security system is cohesive and efficient you should involve your security systems provider during the initial design phase for the new space.  This will help make sure your current space is protected during the construction phase, and that all components will work seamlessly once completed.  According to Sean Ahrens, a senior security consultant with Schirmer Engineering (in regards to access control and alarm monitoring), “The only way to address those issues is with communication during the design process.”  He’s right, and this concept applies to all security issues a tenant may have.

While securing your business within a multi-tenant space can be complex, the technical side would be covered by your security systems provider.  It’s up to you as the owner to communicate your desired outcome, get the right professionals involved from the start, and to have a vision for how you want your company protected.  Here at Perfect Connections, Inc. we’ve been providing comprehensive security system solutions to companies throughout central and northern New Jersey since 1992.  We provide everything from access controls to video surveillance and so much more.  Our team can assess the risks specific to your business and provide a customized system to help you protect what matters most.

If you live or run a business in Central or Northern New Jersey and would like information on any of the topics discussed above, please call 800-369-3962 or simply CLICK HERE.

How To Know When It’s Time To Upgrade

Old Tech-Steve JurvetsonMaybe you’ve had a home security system installed years ago or perhaps you recently moved into a new home with an existing alarm system.  Whatever the case, how can you tell if your home security system is still valid?  There are some tell-tale signs that you may be dealing with an antiquated system.  However, if you have a security system and are concerned it’s not as relevant as it once was, it’s time to upgrade your system. The first thing you should do is contact your security system provider for an assessment.  As a security systems expert, our professionals at Perfect Connections, Inc. understand the importance of maintaining a functional security system and keeping up with advancing technologies.  Our team of professionals have been providing comprehensive and customized home security systems throughout northern and central New Jersey for over 25 years.  We can help assess the validity of your alarm system and offer solutions specific to your security needs.

Maintaining an effective alarm system isn’t just about running annual tests, it’s making sure it progresses as you, your home, and technology press forward.  It’s not like buying the newest iPhone just to keep up with trends, it’s making sure the technology you’ve invested in is providing the best protection.  If you’ve had a security system for a while and can’t remember the last time the software was updated, or if updating isn’t even an option it might be time for an upgrade.  Outdated software may leave you susceptible to hacking and viruses, plus you may not be getting the most out of your system.  You don’t want to pay for a system that’s subpar right?

Another sign it might be time for an assessment or system upgrade is the dependence on a singular keypad for control.  In today’s fast-paced world we often have the need for convenience.  Is it convenient to have to drive home from work because you forgot to arm your security system?  Is it convenient to have to make it to the security keypad to punch in your pin while your arms are chalk-full of groceries?  No, so why not look into interactive services or home automation?  With home automation you no longer have to worry about forgetting to arm or disarm your system because you can do it from your mobile device from virtually anywhere.  You could access your surveillance system through an app on your mobile device, allowing you to view what is going on real-time at home.  Other advantages to an interactive system is the ability to adjust your thermostat and lighting from afar.  As Alarm.com puts it, “Using a smartphone to manage an interactive home security system is like having a remote control for the system right in your pocket.”  This added technology will save you time, money, and lots of headaches.

How was your security system originally installed?  Was it hardwired?  While there is nothing necessarily wrong with a hardwired system it’s important to consider current technology benefits and how your system compares.  Just as our phones have become wireless many industry professionals are installing wireless security systems with cellular capabilities.  Why?  For one there’s no need to tear open walls, which is costly and laborious.  Technology has advanced to the point where wireless capabilities have become more effective and ubiquitous making them more viable, dependable, and available.  When comparing wireless to hardwired systems a noticeable difference, aside from the wires, is the continuity of service.  With a wireless system you don’t have to worry about burglars cutting wires to disable your system because there are none.

Lastly, a common sign of an antiquated security system can be low-res (low-resolution) cameras.  While cameras alone can sometimes deter an intruder from attempting a break-in, what good is a surveillance system that offers fuzzy picture quality if a break-in does occur?  The purpose of a camera is being able to record quality footage to positively identify intruders and sometimes their vehicles if need be.  Clear footage can be a helpful tool for law enforcement and in court.  Effective cameras can also be used to monitor the arrival of packages, expected and unexpected visitors, interiors and exteriors, remote properties (i.e. barns, sheds etc.), and distant areas of your property.  Fortunately there is a vast array of high-resolution cameras available today.  Your security system company will be able to provide the best solutions for your specific needs.

Whether you’re unsure your current security system is functioning optimally or if you’re looking into home security for the first time, contact a specialist.  They will be able to assess your current security situation and provide customized solutions.  Our team of experts at Perfect Connections, Inc. has been providing custom home security systems throughout northern and central New Jersey since 1992.  We can help you update an outdated system and offer comprehensive systems for new installations.

If you live or run a business in Central or Northern New Jersey and would like information on any of the topics discussed above, please call 800-369-3962 or simply CLICK HERE.

Image Credit: Image by Steve Jurvetson-Flickr-Creative Commons