Intercoms and Access Control Troubleshooting

April 3, 2017 By Leave a Comment

We were recently approached by a public housing authority in Northern New Jersey with a problem. They had a 36-unit apartment building with electronic locks for entry, and were experiencing multiple issues. Tenants could no longer allow their guests entry to their apartment by pushing a button. They would have to leave the apartment, get on the elevator, and manually let the visitors in. The access control system was also no longer unlocking the main door – residents had to walk around to the back of the building to get into their own apartment building.

The housing authority had tried for months to get their previous vendor to fix the problem. The vendor rewired the intercom system and replaced parts on the access control system, all to no avail. After multiple expensive service calls, the system still had the same problem, and no solution was in sight. Frustrated, they decided to give us a call.

Drawing on our 25 years of experience, we discovered that the problem with the access control system was not with hardware, but rather with the installation. After troubleshooting, we saw that the expansion board was not mounted properly to the main board, and that the card reader was wired incorrectly. After rewiring, the system worked properly.

The intercom system, on the other hand, had larger problems. We found that the control center had failed. We also found that the previous technician, while trying to repair it, had made a mess of the wiring. A replacement was not readily available, as the company that manufactured the control center had been out of business since the early 2000s. Due to our knowledge of the industry, we were able to secure a source to manufacture the unit for us, at a reasonable price. We replaced the control center and fixed the wiring mistakes. The system works properly today and the work was done on time and under budget.

For over 25 years Perfect Connections, Inc. has been providing custom access control systems to Northern and Central New Jersey. Our specialists are licensed and understand the complexities of a comprehensive system. We know how to guide you through the process from an initial on site assessment to final installation, and how to work with you to help troubleshoot your current system. Let us help you connect and protect what matters most.

If you live in Central or Northern New Jersey and would like more information, please call 800-369-3962 or simply CLICK HERE.

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Wireless Locks For Your Home

January 16, 2017 By Leave a Comment

Alan Cleaver-Key in doorLast week in our blog, we wrote about how your cell phone could be your key at your business. Now, we’d like to tell you how it could work for your home too!

The days of struggling to carry 50 pounds of groceries while simultaneously trying to dig your house keys out of your pocket or purse, might be coming to an end. As a homeowner your door locks have always been an essential line of defense when it comes to protecting your home. While our everyday lives are saturated with technological advancement, it only makes sense that our physical structures should follow suit. That being said, using a key to unlock your doors may be a thing of the past with wireless access control on the rise.

What is wireless access control? Essentially, wireless access control in a residential setting means replacing the standard lock and key with a keypad, remote control, biometric reader, card reader, or Wi-Fi access. Keys are no longer the only method for unlocking your doors, in fact, they become the back-up. At Perfect Connections, Inc. our team of licensed experts have been providing comprehensive security solutions to homes throughout northern and central New Jersey since 1992. We stay in touch with current technologies and how they might benefit our customers. Protecting entrances is key (no pun intended) to the safety and security of any home, and we aim to provide the best solutions to each individual residence.

How does a wireless lock work? Most traditional locks operate on some form of a “pin and tumbler” method. This is when the serrated edge of an inserted key moves pins on the interior of the lock a certain distance allowing you turn the lock cylinder and open the door. With a wireless lock (which typically operates on electricity or battery power) has “actuators,” which connect the cylinder or bolt to a motor within the door or frame. The motor is electrically activated by a keypad, card reader, or wireless remote controller. On top of that there are locks that work on Wi-Fi signals used in conjunction with your smartphone or mobile device, sometimes referred to as smart or automated locks. Lastly, biometrics are sometimes used to control home access. Typically a fingerprint or hand print is the credential required for such a system.

There are many advantages to a wireless locking system. For one, you never have to worry about losing or forgetting your keys. This eliminates having to leave spare keys outside or giving them to people who need access to your home. Instead of using a key you can, depending on the type of wireless lock, give your visitor the access code or with an automated system you can unlock the door from your smartphone. With a wireless lock there are no wires. Typically this means an easier and seamless installation. It’s a technology that would allow for a more ubiquitous integration that includes old and new construction homes. Wireless locks offer a convenience and extra layer of security you can’t get from a standard door lock.

While there are multiple benefits to a wireless locking system, none of them are perfect. With a regular lock you might lose your keys, with a wireless keypad lock you could forget your access code or the code could be hacked by a savvy burglar. Fortunately, if you forget your code many keypad locks come with a physical key as a backup. As for code hacking, it’s usually best practice to pick a random code, so don’t use a birthday or something easily guessed. It’s also prudent- and some systems may require it anyway-to change the code every few months or after you’ve let an outsider use it.

The main drawback with a remote controlled lock is, just as with keys, you could lose the remote. Unlike keys, a remote is usually programed by a computer. Therefore, in the event that you lose the remote you can deactivate it from the convenience of a computer. With a smart or automated lock you run into the issue of not always having a reliable Wi-Fi signal. Then there’s the dreaded question of what happens when the power goes out? As some of the wireless locks run on electricity, a power outage could be an issue. However, many of these locks tend to have multiple redundancies in place including backup battery power. The main deterrent when it comes to biometric locks is the price as they tend to be a fairly complex system that isn’t as pervasive in the residential market as the other technologies.

Whether you are building a new home or want to enhance the security of your current residence, wireless locks can reinforce your first line of defense and provide a convenience you can’t obtain with conventional locks. As with any security device or installation you should always consult a licensed security systems professional, especially if you’re looking for full system integration. At Perfect Connections, Inc. our team has been providing comprehensive security system solutions to homes throughout northern and central New Jersey for the past 23 years. We help you connect and protect what matters most, offering a peace of mind you can’t get from anything else.

If you live or run a business in Central or Northern New Jersey and would like information on any of the topics discussed above, please call 800-369-3962 or simply CLICK HERE.

Image Credit: Image by Alan Cleaver-Flickr-Creative Commons

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Using Cell Phones with Access Control Systems

January 9, 2017 By Leave a Comment

Access-ErvinWe use our smartphones and other mobile devices for many functions in our daily lives. It’s almost impossible to go through an entire day without seeing someone tapping, scrolling, or swiping through their phone, never mind using your own phone. We’ve created a mobile environment where convenience lies in the palm of our hands.

Technological progression has taken us so far in a short amount of time; we can pay our bills on our phones, we can chat with someone a world away, we can make everyday purchases, and now they can be used as an extension of our security systems. In particular as a means of access control and authentication in commercial applications using near field communication (NFC). According to Jeremy Earles, Readers and Credentials Portfolio Manager for Allegion, NFC technology, “provides simplified transactions, data exchange and wireless connections between two devices that are in close proximity to each other…” This is essentially the same technology you may have seen advertised by Samsung where two phones can be tapped together to share information, see HERE.

At Perfect Connections, Inc. our team of licensed professionals provide comprehensive security system solutions to businesses throughout northern and central New Jersey. We have been helping a wide range of businesses secure their facilities for over 20 years. As with any technology, progression in the realm of security components shows no signs of slowing. At Perfect Connections we realize it is our responsibility to stay on top of these changes and provide our clients with solutions that are current but practical as well.

NFC technology is an exciting new venture in access control applications. However, it has yet to become as ubiquitous as traditional access controls like key fobs, swipe cards, and proximity readers. One of the many reasons being NFC technology has yet to become an innate feature in the spectrum of devices in circulation today.

In theory NFC access control would work by allowing your employees and authorized users to utilize their mobile device, likely their cellphone, as their access credential. The user’s phone would have an embedded NFC chip that would wirelessly receive an authorized credential from an administrative control. This process can be similar to how you would download an app or retrieve information stored in a cloud service; or it could be easily managed by plugging the phone into an administrative device via a USB cord. Once the phone has the proper credential it can be used in the same fashion as a fob or proximity card, simply tap the phone or be within range of a reader that will grant or deny access. Imagine the convenience!

With 5.9 billion, or 87% of the world’s population, being mobile subscribers it’s no wonder NFC technology is creating buzz among end users and security integrators alike. Of those mobile subscribers 91% keep their phone within and arm’s length throughout the day and night. It only makes sense that phones would become part of integrated security protocols. With younger generations the desire for new and streamlined processes is endless, especially for those now entering the workforce. They don’t want to be bothered with having to search through their pockets or purses for badges or fobs when their phone like an extension of their hand. While NFC technology may not be the universal method for access control yet, the case for it exists today.

One of the many benefits NFC technology offers is no longer having to print or buy new ID badges which can be costly and time consuming. It also allows you to change credentials on and as needed basis. This would be helpful if you have a contract or temp worker who needs provisional access. You would simply send or upload a temporary credential to their phone and when their job is done you can delete access from the administrative network.

According to Ron Oetjen, president of Intelligent Access Systems (IAS), NFC technology saves money by not having to replace lost or stolen card credentials. Oetjen argues that security may be even better when using smartphones than cards or fobs considering how obsessively people guard them, and the fact that in order to use it as a credential the phone first has to be unlocked using a PIN or biometric identification. So many companies already employ a BYOD (bring your own device) policy at work that the transition would be easy for the user. If a phone is lost or stolen it can be remotely tracked, disabled, and/or wiped preventing an unauthorized user from gaining access.

Like any other developing technology, NFC is not perfect and consumer perception is still evolving. Currently one of the major drawbacks is that it’s not universally integrated in mobile phones and access readers. Certain manufacturers like Apple and Google have yet to include NFC technology in their devices making the user purchase external accessories that can be bulky and unattractive. Then there are some businesses that don’t want to lose the traditional ID badge that displays a photo of the user for security reasons. The issue of existing security infrastructure can be tricky too as it may require the removal and reinstallation of new system components which adds cost.

The world of security systems is constantly evolving. This requires integrators and end users to be aware of changes that will affect and potentially enhance their systems. NFC technology is an exciting addition to the access control component of a security system that will likely become more ubiquitous in the coming years. It will provide a new level of security and convenience that has yet to be fully realized. At Perfect Connections, Inc. our licensed integrators are constantly educating themselves on changes in the industry and how they may benefit our clients. We provide comprehensive security systems that include access controls to businesses and facilities throughout northern and central New Jersey, and have been doing so since 1992. Our experts will help guide you through the process from an initial security assessment to final installation, implementing technologies that are not only effective but make sense for your specific situation.

If you live or run a business in Central or Northern New Jersey and would like information on any of the topics discussed above, please call 800-369-3962 or simply CLICK HERE.

Image Credit: Image by Ervins Strauhmanis-Flickr-Creative Commons

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Investing in Access Control

August 8, 2016 By Leave a Comment

Steven DepoloWhat is access control?  In the simplest of terms it can be explained as a means to allow or deny entry to or exit from a designated space.  Think of the kinds you likely use on a daily basis, a key to lock or unlock your front door or an electronic gate that lets you into the parking garage at work.  But what does it mean, what are the options when it comes to business integration and security systems, and why might your facility need it?  As licensed security systems providers our team at Perfect Connections, Inc. has been providing comprehensive security solutions to businesses throughout northern and central New Jersey for the past 23 years.  We have extensive knowledge and experience in creating comprehensive security systems that often include some form of access control.

Before looking at the different types of access control available it is important to understand why it may be necessary in the first place.  In most cases access control is used as a layer of protection.  What warrants this added layer of protection is subjective.  It could be company assets, valuable materials, sensitive or confidential information, medication (assisted living or healthcare facilities), staff and employees, or any combination of these items.  Regardless of what needs protection, the point is it warrants reinforcement.

The most simplistic and ubiquitous form of access control is a door lock and key.  While this system is effective at creating a temporary barrier, it is not sophisticated enough to prevent a break-in on its own.  Consider how easy it is to lose a key or duplicate one for that matter.  An experienced burglar or criminal could easily pick a standard lock.  This is why many companies turn to more advanced technologies typically provided in conjunction with a comprehensive security system.

An access control system (ACS) consists of the user being issued a “credential” which is then used on an electronic reader typically at the point of entry or in close proximity.  A credential can consist of any predetermined physical item like a plastic ID card or token that is embedded with the appropriate access information.  When it is swiped, tapped, or within range of the electronic reader, access or exit will be permitted.  According to SecurityMagazine.com, “A credential is presented to an electronic reader that gathers information stored on the credential and compares it to preset parameters and information stored in the ACS computer.”

A fairly common form of access control is using a keypad and PIN number or code.  When used individually this type of technology is not always effective.  PINs can be easily stolen by an onlooker observing you entering it.  Wear and tear on the same digits on the keypad can also be a dead give-away to someone looking to gain entry.  When used in combination with other access control methods a keypad can become more effective as an added layer of security.

One of the most secure and pervasive electronic technologies being implemented in the access control industry today is proximity technology.  How does it work?  Basically a plastic card or token (fob) is embedded with an electronic chip and antenna.  The internal chip is coded and when presented within range of the electronic reader the code is transmitted.  If the code is recognized and verified by the reader access will be granted.  The obvious downfall of this type of system is if you were to lose your card/token or if it were stolen.

Looking toward the future a less popular form of access control is sitting on the back-burner.  Biometrics.  According to Steven Hausman biometrics involves, “analyzing physiological and/or behavioral characteristics of the body, both classes of which would be presumably unique to an individual, and thus more reliable than traditional methods of verifying identity.”  This could be anything from fingerprint to vocal recognition.  This technology isn’t as widely used as some of the more traditional forms of access control because of its cost and reliability issues.  Although it may be difficult to replicate physical traits, it can be done.  The television show “Mythbusters” proved that fingerprints can be replicated using latex and ballistics gel.  While this technology may have some kinks to work out, it’s something to keep an eye on in the future.

There are many viable options when it comes to access control integration.  When combined with a comprehensive security system access control technologies become more effective at deterring crime.  A comprehensive system includes not only access control but video surveillance, fire alarms, burglar alarms, and alarm monitoring.  Our team at Perfect Connections, Inc. has been providing access control and security system solutions to businesses throughout northern and central New Jersey since 1992.  We understand you have many concerns when it comes to the security of your business, and we are here to help guide you through the process from an initial assessment to final installation.

If you live or run a business in Central or Northern New Jersey and would like information on any of the topics discussed above, please call 800-369-3962 or simply CLICK HERE.

Image Credit: Image by Steven Depolo-Flickr-Creative Commons

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Beware of Cookie Cutter Systems

July 25, 2016 By Leave a Comment

As we all know, every business is different. Each business has its own unique challenges when it comes to ensuring complete protection and safety. Unfortunately, we’ve seen numerous examples of people believing they were protected by “one size fits all” systems, when all they really do is provide a false sense of security. This year, one out three businesses will go bankrupt from theft. More than $3 billion dollars in damages will be assessed from business fires Are you able to take the risk that a cookie-cutter system will be able to defend against all the unique problems you face in your day-to-day business?

There are a number of factors that must be taken into account when designing a security system that works for your business. What are the local ordinances and laws that require compliance? How many employees do you have? What other types of buildings surround your business? Hospitals can require certain types of security systems, while manufacturing facilities will require a completely different system.

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Many larger security companies are willing to give you a quote on a security system sight unseen. We’ve seen so many problems arise because of this. Many times, these systems won’t work when you need them to – an incident won’t be recorded because a camera was not pointed the right way, or storage was full. Vulnerable entrances left unprotected. Valuable property not monitored properly. There is often fine print that will lock you in to high cost monitoring for extended periods of time, coupled with pricey charges if you need to end your contract early.

Surveillance systems are not the only part of a comprehensive security system though. At Perfect Connections, we believe a complete security system also includes fire protection, access control, burglar alarms, and carbon monoxide detectors, along with 24 hour monitoring. Fire alarm codes differ from town to town. Each company’s access control needs will be different. Burglar alarms and carbon monoxide detectors add important layers to any security system, protecting your property and employees.

With today’s technology, these systems can not only be monitoring 24 hours a day remotely, but can also be viewed with any smartphone or computer. Automatic notifications can be sent to alert you when something at your business happens. Climate controls can be set remote to help save costs on heating and cooling.

When you’re looking to install or upgrade a security system at your business, remember to make sure you’re getting a system that fits the needs and challenges your business faces on a day to day business. While a cookie cutter system may be a bit more affordable than a custom security system, the extra protection and peace of mind you get from knowing that your security system is tailor-made for your business is well worth the investment.

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What should you look for in a video surveillance system?

September 15, 2015 By Leave a Comment

Video surveillance systems can be beneficial for a number of reasons. They are often installed to prevent burglaries and vandalism, but can also be used to promote neighborhood or office safety, in addition to increasing peace of mind if used in a home environment. When installing a video surveillance system, whether it is for your home, your office, or for any other setting, there are a number of things to consider. First, you need to think about the area that you want to keep any eye on, as well as the type of surveillance system and cameras you want. All of these factors will help you to decide what kind of system is best for your situation.

The first question you want to consider is how many cameras do you think that you will need? Think about the size of the property you are looking to protect, and the perspective that a camera will you give you in various locations. Additionally, you need to consider what the areas are that you want to cover. If there are outdoor areas, you need cameras that can stand up to weather, whereas for an indoor setting you would not need to look for weatherproof options, which can often be more expensive. You also need to consider the time of day that you will be using your system: daytime, nighttime, or both. All of these factors play will play into your decision about what kind of camera you will need.

Security Camera

After deciding what types of cameras you need for your space, you will want to think about the specific places that you want to have your cameras to be that will give you the best and widest ranges of visibility. These places will likely be at entrances and exits to the building, near garage doors, and by exterior or unattached buildings. If the video surveillance system is for a place of business, you will likely want to consider what areas typically have high traffic, and target these areas for camera installation.

Something else to consider when thinking about a video surveillance system is how you want to set up your data storage system. There are many options where you can save video footage onto a hard drive, and other options that save to this data into a cloud for storage. Along with this you will want to consider how much storage you think you will need. This will depend on two factors that affect the amount of data your system will use: both the quality of videos, and how long you plan to save video footage for. One final thing to consider is whether you will want to have access to a camera’s live feed, or if you will only want to be able to go back and look at footage when necessary. This will also contribute to the amount of storage space you’ll need, as well as help you to determine if your system will need the capability to connect to the Internet. This will also help you to determine if you want to have an analog camera, or an IP camera.

Once you have thought through this criteria and made decisions about what you think will work best for you and your space, you will be ready to look for a video surveillance system!

If you live or run a business in Central or Northern New Jersey and would like information on any of the topics discussed above, please call 800-369-3962 or simply CLICK HERE.

Image credit: Ricco Security

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How The IoT is Changing Physical Security

July 2, 2015 By Leave a Comment

Jonathan Briggs-Network CableOur world is constantly changing and evolving.  Progression is an inevitable force that influences the way we live our daily lives.  This is especially true of advancements made in the techy devices we interact with on a daily basis.  Everything from our smartphones to our security systems.  It’s the manner in how we interact with all of these devices that is driving innovation and product design.  The internet and networking of devices is creating a connected environment that offers ultimate convenience and changes how we perceive the potential of security systems.

At Perfect Connections, Inc. our licensed integrators provide comprehensive security systems to businesses and homes throughout northern and central New Jersey.  We believe in installing quality systems that are in line with the best technological advancements the market has to offer.  This doesn’t mean we use the trendiest devices for the sake of being “trendy,” it means evaluating current products that will add value and provide a platform for future adaptation.  With the Internet of Things (IoT) it’s imperative to implement devices that are not only relevant but can stand the test of time, within reason.

The definition of the IoT can be summed up as, “the interconnection of uniquely identifiable embedded computing devices within the existing internet infrastructure without requiring human-to-human or human-to-computer interaction.”  This means devices that are able to “talk” to one another via an internet connection without third part interference.  An example would be a motion detector that automatically uploads a video clip to an authorized smartphone when it senses movement.  The IoT is influencing changes in security system components like video cameras, access controls, recording equipment, fire and burglar alarms, locks, and monitoring services.  The devices themselves are evolving but so is the manner in which end users and system operators interact with them.

A higher level of remote connectivity to security systems and their components is a result of the IoT.  End-users can now login to security systems and their devices via an app on their mobile device.  This would allow the business owner who is away on vacation to periodically check-in on the day-to-day by logging into their surveillance system on their smartphone.  The homeowner who forgot to lock their doors and arm their system can now do so remotely via a mobile device or computer.  Automated notifications can be setup to send an alert when an alarm is triggered, someone tries to gain entry without proper access credentials, when a camera or motion detector capture movement within their range; the possibilities are extensive and continue to be developed.

According to Steve Hausman, president of Hausman Technology Keynotes, we are still at the beginning of the “IoT revolution.”  Some research suggest by the year 2020 there will be over 30 billion wirelessly connected devices in operation.  With everything becoming more and more connected one has to wonder, what are the risks?  In this highly connected world, there is a plethora of data being recorded, stored, and shared but who has access and rights to this data?  Therein lies the problem.

As with anything connected to the internet, the risk of being hacked or stolen is inherent.  In the security world this would be a problem for IP cameras, cloud storage and recording solutions, networked access controls, and basically anything running on or connected to an internet network.  With that in mind, industry professionals and developers are continuously working on solutions to prevent and minimize vulnerability.

Hausman says, “Security standards need to be established and enforced at the design and manufacturing levels.  As the IoT evolves, we can also expect that society will not only adapt to its usefulness but come to expect that appropriate safeguards be implemented to ensure both privacy and security.”  Today, those “safeguards” are being provided by licensed security integrators who understand the risks associated with system automation and the IoT.  Often times this means strong encryptions for not only the network, but the connected devices as well.

The IoT isn’t something that’s going to disappear.  Its presence in the security industry will continue to shape the way manufacturers develop products and how they are implemented by security integrators.  As licensed professionals our integrators at Perfect Connections, Inc. provide comprehensive security system solutions to businesses and homes throughout northern and central New Jersey, and have been doing so for the past 23 years.  Our team has witnessed decades of advancements in the industry.  We realize it is our duty to continue our own education as well as offer knowledge to our customers when implementing new technologies and component counterparts.

If you live or run a business in Central or Northern New Jersey and would like information on any of the topics discussed above, please call 800-369-3962 or simply CLICK HERE.

Image Credit: Image by Jonathan Briggs-Flickr-Creative Commons

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How Perfect Connections Does Security Systems

June 30, 2015 By Leave a Comment

Security-American Advisors GroupComprehensive security systems are what help maintain a safe and secure work environment or home.  As a consumer it is in your best interest to hire a systems integrator with experience, knowledge, and know-how, but how do you tell the good from the “just okay” or bad?  Any company can spout off how many years experience they have or jobs they’ve completed, that doesn’t really give you much insight into how they operate and solve problems.

At Perfect Connections, Inc. our integrators are licensed and provide a more individualized approach to any security problem you may have.  Many competitors will offer standardized solutions that may not fit your specific needs.  They do this simply to increase profits without considering “what is it potentially costing my client?”  Our team at Perfect Connections puts the customer first and we do so through our client services, problem solving techniques, and determination to get the job done right.  We have been providing comprehensive security system solutions to homes and a range of businesses throughout northern and central New Jersey for the past 23 years.  Our customer loyalty means the world to us, so without inflating our egos let’s look at what makes us stand out.

Some of the larger security systems companies out there will use a “one size fits all” mentality when it comes to system design.  This is not an effective way to protect your business or home.  Every establishment and home is unique with extraneous factors that pose different risks.  Designing a comprehensive security system takes a customized approach.

You likely wouldn’t implement the same system configuration in an assisted living facility as you would a manufacturing plant, right?  Right!  You may use similar system components like a means of access control and surveillance, but their applications would be different and specific to their respective locations.  At Perfect Connections we believe in performing on site risk assessments and listening to our clients’ concerns to help determine the design, layout, and components necessary to provide adequate coverage.

As with any technology, security systems are susceptible to imperfections.  This could be imperfections in system components or imperfections caused by an external factor, like existing infrastructure disturbances.  Often times when there are obstructions or architectural issues alarm system equipment may not function optimally.

In the event a system isn’t operating properly our team of licensed integrators will run tests on the equipment and find the root of the actual problem.  Other companies act in haste and often times don’t look for the actual cause of the issue.  Instead they’ll assume it’s a total system malfunction and tear the whole thing out and start over.  This is a costly and inefficient problem solving method.  Our team does their due diligence to solve the problem accurately and efficiently, and we won’t give up until the issue is resolved.

At Perfect Connections we believe a comprehensive security system includes access control, video surveillance, fire and burglar alarms, smoke and carbon monoxide detectors, home automation, and a monitoring service.  These individual components together create a system that provide unmatched coverage for your home or business.  As an independent alarm company we’re not limited to one manufacturer’s offerings, which allows us to use the components that will work the best in your specific application and that are most cost effective.

As licensed security system integrators our team has been providing solutions to businesses and homes throughout northern and central New Jersey since 1992.  Our experience and continued education has enabled us to evolve to meet the changing needs of our clients.  If you’re looking for an alarm system for your home or business know that you won’t be just another number at Perfect Connections.

If you live or run a business in Central or Northern New Jersey and would like information on any of the topics discussed above, please call 800-369-3962 or simply CLICK HERE.

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Why Does an Assisted Living Facility Need a Security System?

June 25, 2015 By Leave a Comment

Assisted Living FacilityAssisted living facilities are dynamic environments.  You have occupants with varying levels of medical needs alongside administrative, medical, and visiting personnel.  It’s a somewhat complex security issue because residents and staff need to be able to move throughout the facility freely, but unauthorized entrants must somehow be kept out.  The mental health and acuity of residents can also be a cause for concern.  In an aging population medical conditions like dementia and Alzheimer’s can cause residents to wander off or get lost which is a major concern for staff and resident relatives.  Thankfully by implementing security system solutions many of these concerns can be addressed.

At Perfect Connections, Inc. our licensed security system integrators have been providing comprehensive security solutions to healthcare facilities throughout northern and central New Jersey for the past 23 years.  Our team understands the importance of securing assisted living facilities isn’t solely about protecting physical assets, it’s about ensuring the safety and security of the people that live and work there.  It’s about providing a peace of mind to not only the staff and residents, but resident’s families as well.

Comprehensive security systems should include fire alarms, smoke and carbon monoxide detectors, burglar alarms, a surveillance system, access control, and a monitoring service.  One of the most important components that should concern assisted living facilities is access control.  Access control can be implemented in a number of ways and an assisted living facility may require more than one mode.

The on-site staff will likely need access to areas where medication is stored and administrative offices, supply rooms, and medical records etc.  Access not only has to be convenient, but limited to authorized staff.  The reason this can sometimes be challenging is because residents want to be able to roam throughout the facility freely as do visitors.  Fortunately with access control solutions the chances of a resident or visitor wandering into a restricted area are lowered significantly.

By installing readers at entries and distributing credentials (fobs, swipe cards, and proximity cards) to authorized users, access will be limited.  The benefit of using readers in conjunction with credentials vs traditional locks and keys is you don’t have to worry about lost or stolen keys.  Cards and fobs can be remotely disabled whereas a lost key may never be recovered which ultimately leads to changing out the locks and over time that can be costly.

According to Mark Jarman, President of Inovonics, “…the assisted living market has changed from one of simply providing clinical care, much like hospitals, to sprawling campuses which are often a blend of independent living, assisted living and skilled nursing services.”  This creates a more complex environment that requires increased safety and vigilance.  Assisted living facilities are full of activity, the constant coming and going of staff, residents, and visitors, it can be challenging to keep an eye on everything, that’s why having a surveillance system is vital.  It’s a helpful tool that allows staff to keep track of patients that might have the tendency to wander and it gives residents a peace of mind.  In the event an intruder is able to gain access to the facility, surveillance will help authorities catch the perpetrator and depending on the type of system, it can even be setup to send real-time alerts to staff members on their mobile devices.

Aside from surveillance and access control solutions it’s imperative and likely required by local and national laws to have a fire alarm system and smoke and carbon monoxide detectors.  Fire alarm systems and detectors are lifesaving components that when tied to a monitored security system become even more effective.  With a monitored system, when an alarm sounds, a signal is sent to the monitoring station which then immediately alerts emergency responders, and in unpredictable situations it is imperative to have the quickest response possible.  This is critical in an assisted living facility as residents are likely slower moving and may have impaired hearing or eyesight.  Some fire alarm systems can even indicate which detectors or alarms within the facility initiated the alert which is helpful to responders as they’ll have a better idea where to start when they arrive on site.

The reasons why an assisted living facility would need a security system are evident.  There is a need to protect residents, staff, visitors, medical records, physical assets, and facility property.  A comprehensive security system that includes access control, surveillance, fire alarms, smoke and carbon monoxide detectors, and a monitoring service is essential.  At Perfect Connections, Inc. our licensed integrators can help design a custom and comprehensive system that is tailored to the specific needs of your facility.  Every organization is unique and should be treated as such, especially when it comes to matters of security.

If you live or run a business in Central or Northern New Jersey and would like information on any of the topics discussed above, please call 800-369-3962 or simply CLICK HERE.

Image Credit: Image by U.S. Department of Agriculture-Flickr-Creative Commons

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NFC Technology-How Mobile Are We?

June 4, 2015 By Leave a Comment

Access-ErvinWe use our smartphones and other mobile devices for many functions in our daily lives.  It’s almost impossible to go through an entire day without seeing someone tapping, scrolling, or swiping through their phone, never mind using your own phone.  We’ve created a mobile environment where convenience lies in the palm of our hands.

Technological progression has taken us so far in a short amount of time; we can pay our bills on our phones, we can chat with someone a world away, we can make everyday purchases, and now they can be used as an extension of our security systems.  In particular as a means of access control and authentication in commercial applications using near field communication (NFC).  According to Jeremy Earles, Readers and Credentials Portfolio Manager for Allegion, NFC technology, “provides simplified transactions, data exchange and wireless connections between two devices that are in close proximity to each other…”  This is essentially the same technology you may have seen advertised by Samsung where two phones can be tapped together to share information, see HERE.

At Perfect Connections, Inc. our team of licensed professionals provide comprehensive security system solutions to businesses throughout northern and central New Jersey.  We have been helping a wide range of businesses secure their facilities for over 20 years.  As with any technology, progression in the realm of security components shows no signs of slowing.  At Perfect Connections we realize it is our responsibility to stay on top of these changes and provide our clients with solutions that are current but practical as well.

NFC technology is an exciting new venture in access control applications.  However, it has yet to become as ubiquitous as traditional access controls like key fobs, swipe cards, and proximity readers.  One of the many reasons being NFC technology has yet to become an innate feature in the spectrum of devices in circulation today.

In theory NFC access control would work by allowing your employees and authorized users to utilize their mobile device, likely their cellphone, as their access credential.  The user’s phone would have an embedded NFC chip that would wirelessly receive an authorized credential from an administrative control.  This process can be similar to how you would download an app or retrieve information stored in a cloud service; or it could be easily managed by plugging the phone into an administrative device via a USB cord.  Once the phone has the proper credential it can be used in the same fashion as a fob or proximity card, simply tap the phone or be within range of a reader that will grant or deny access.  Imagine the convenience!

With 5.9 billion, or 87% of the world’s population, being mobile subscribers it’s no wonder NFC technology is creating buzz among end users and security integrators alike.  Of those mobile subscribers 91% keep their phone within and arm’s length throughout the day and night.  It only makes sense that phones would become part of integrated security protocols.  With younger generations the desire for new and streamlined processes is endless, especially for those now entering the workforce.  They don’t want to be bothered with having to search through their pockets or purses for badges or fobs when their phone like an extension of their hand.  While NFC technology may not be the universal method for access control yet, the case for it exists today.

One of the many benefits NFC technology offers is no longer having to print or buy new ID badges which can be costly and time consuming.  It also allows you to change credentials on and as needed basis.  This would be helpful if you have a contract or temp worker who needs provisional access.  You would simply send or upload a temporary credential to their phone and when their job is done you can delete access from the administrative network.

According to Ron Oetjen, president of Intelligent Access Systems (IAS), NFC technology saves money by not having to replace lost or stolen card credentials.  Oetjen argues that security may be even better when using smartphones than cards or fobs considering how obsessively people guard them, and the fact that in order to use it as a credential the phone first has to be unlocked using a PIN or biometric identification.  So many companies already employ a BYOD (bring your own device) policy at work that the transition would be easy for the user.  If a phone is lost or stolen it can be remotely tracked, disabled, and/or wiped preventing an unauthorized user from gaining access.

Like any other developing technology, NFC is not perfect and consumer perception is still evolving.  Currently one of the major drawbacks is that it’s not universally integrated in mobile phones and access readers.  Certain manufacturers like Apple and Google have yet to include NFC technology in their devices making the user purchase external accessories that can be bulky and unattractive.  Then there are some businesses that don’t want to lose the traditional ID badge that displays a photo of the user for security reasons.  The issue of existing security infrastructure can be tricky too as it may require the removal and reinstallation of new system components which adds cost.

The world of security systems is constantly evolving.  This requires integrators and end users to be aware of changes that will affect and potentially enhance their systems.  NFC technology is an exciting addition to the access control component of a security system that will likely become more ubiquitous in the coming years.  It will provide a new level of security and convenience that has yet to be fully realized.  At Perfect Connections, Inc. our licensed integrators are constantly educating themselves on changes in the industry and how they may benefit our clients.  We provide comprehensive security systems that include access controls to businesses and facilities throughout northern and central New Jersey, and have been doing so since 1992.  Our experts will help guide you through the process from an initial security assessment to final installation, implementing technologies that are not only effective but make sense for your specific situation.

If you live or run a business in Central or Northern New Jersey and would like information on any of the topics discussed above, please call 800-369-3962 or simply CLICK HERE.

Image Credit: Image by Ervins Strauhmanis-Flickr-Creative Commons

Filed Under: Business Security Systems Tagged With: , , , , , , , , , , , , , , , , , , , , , ,
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