Intercoms and Access Control Troubleshooting

April 3, 2017 By Leave a Comment

We were recently approached by a public housing authority in Northern New Jersey with a problem. They had a 36-unit apartment building with electronic locks for entry, and were experiencing multiple issues. Tenants could no longer allow their guests entry to their apartment by pushing a button. They would have to leave the apartment, get on the elevator, and manually let the visitors in. The access control system was also no longer unlocking the main door – residents had to walk around to the back of the building to get into their own apartment building.

The housing authority had tried for months to get their previous vendor to fix the problem. The vendor rewired the intercom system and replaced parts on the access control system, all to no avail. After multiple expensive service calls, the system still had the same problem, and no solution was in sight. Frustrated, they decided to give us a call.

Drawing on our 25 years of experience, we discovered that the problem with the access control system was not with hardware, but rather with the installation. After troubleshooting, we saw that the expansion board was not mounted properly to the main board, and that the card reader was wired incorrectly. After rewiring, the system worked properly.

The intercom system, on the other hand, had larger problems. We found that the control center had failed. We also found that the previous technician, while trying to repair it, had made a mess of the wiring. A replacement was not readily available, as the company that manufactured the control center had been out of business since the early 2000s. Due to our knowledge of the industry, we were able to secure a source to manufacture the unit for us, at a reasonable price. We replaced the control center and fixed the wiring mistakes. The system works properly today and the work was done on time and under budget.

For over 25 years Perfect Connections, Inc. has been providing custom access control systems to Northern and Central New Jersey. Our specialists are licensed and understand the complexities of a comprehensive system. We know how to guide you through the process from an initial on site assessment to final installation, and how to work with you to help troubleshoot your current system. Let us help you connect and protect what matters most.

If you live in Central or Northern New Jersey and would like more information, please call 800-369-3962 or simply CLICK HERE.

Filed Under: Business Security Systems Tagged With: , , , , , ,

How To Avoid Security Scams

March 27, 2017 By Leave a Comment

Scam-Widjaya IvanImagine you’re at home and the doorbell rings. You go to answer the door. Who’s there? It’s a salesman claiming to be a representative from a security system company. They tell you they’re at your home to offer you a free security system. Sounds too good to be true, right? That’s because it probably is. Unfortunately, this type of scam is not uncommon in the residential security system industry.

At Perfect Connections, Inc. we believe in helping our customers, not ripping them off. Our licensed experts install customized and comprehensive residential security systems throughout Northern and Central New Jersey. We know each home is unique, which means each system should be tailored individually. False promises, aggressive sales tactics, lengthy and overpriced contracts are NOT what we are about. Unfortunately, there are many door-to-door “sales” people that are only looking to make a quick buck. In doing so, they typically pressure you to sign high priced contracts or make a purchase on the spot. They talk fast to avoid any questions you might have, and to meet their end goal which is you writing a check or giving them your credit card information.

These so called “sales” representatives aren’t even associated with an actual security company in many instances. In some cases, like one reported by CBS Miami, these sales associates may falsely represent themselves as part of an already established company. The case in Miami involved a man named Yassiel Cabre who reportedly worked for a company called Alarm Digital Telecommunication. Instead of representing himself that way, he would tell homeowners he worked for ADT, which is a well-known security systems company. He even gave out folders and business cards that clearly displayed the ADT logo. He conned one victim into signing a 5 year contract (industry standard is typically 36months) with a company called Monitronics (ADT competitor), promising them they would be saving money because ADT supposedly purchased Monitronics. Of course this was 100% false.

Con artists or aggressive door-to-door sales people will sometimes use scare tactics to get you to sign contracts, buy what they are trying to sell, or simply let them into your home-only to steal from you. They might feed you forged crime statistics about your neighborhood to persuade you into buying what they’re offering. They do this hoping fear will get the better of you. If they’re not scaring you into buying an inadequate or fake system, they might offer freebies. A common tactic is to offer a free “system” in exchange for allowing them to put a sign on your lawn (consumerreports.org). While this may sound like an awesome deal, it’s not. As you’re caught up in the word “free,” long term contracts will be sneaked in as a formality of the deal, and you’ll sign because it seems fair. Next thing you know, you’re locked into an expensive agreement that costs an arm and a leg to cancel.

Don’t let yourself be a victim of these forceful sales strategies. There are some telltale signs that you might be getting scammed or ripped off. Check out the list below:

  • Aggressive sales tactics
  • Skipping right to the contract instead of taking the time to discuss and review the vulnerabilities of your home
  • Limited time offers
  • Companies that sell your contract to a bigger company after the initial agreement is made
  • Using fear as a selling point
  • Offering everything for “free”
  • Claiming to be a representative from your current security systems company
  • They will not produce proper identification or licensing
  • Fast talking and speedy contract review
  • Immediate installation without an assessment

Lesson number one: do your research before signing anything. If you suspect someone of false representation or not having the proper licensing, report it to your local authorities. Be sure you find a security systems company that is not only reputable but knowledgeable. The sophistication and effectiveness of your system is only as good as the experts who provide and install it. For over 20 years Perfect Connections, Inc. has been providing custom residential security systems to Northern and Central New Jersey. Our specialists are licensed and understand the complexities of a comprehensive system. We know how to guide you through the process from an initial on site assessment to final installation. Let us help you protect what matters most.

If you live in Central or Northern New Jersey and would like information on any of the topics discussed above, please call 800-369-3962 or simply CLICK HERE.

Image Credit: Image by Widjaya Ivan-Flickr-Creative Commons

Filed Under: Business Security Systems, Home Security Systems Tagged With: , , , , , , , , , , , ,

What Is The Internet Of Things?

March 20, 2017 By Leave a Comment

Jonathan Briggs-Network CableOur world is constantly changing and evolving. Progression is an inevitable force that influences the way we live our daily lives. This is especially true of advancements made in the techy devices we interact with on a daily basis. Everything from our smartphones to our security systems. It’s the manner in how we interact with all of these devices that is driving innovation and product design. The internet and networking of devices is creating a connected environment that offers ultimate convenience and changes how we perceive the potential of security systems.

At Perfect Connections, Inc. our licensed integrators provide comprehensive security systems to businesses and homes throughout northern and central New Jersey. We believe in installing quality systems that are in line with the best technological advancements the market has to offer. This doesn’t mean we use the trendiest devices for the sake of being “trendy,” it means evaluating current products that will add value and provide a platform for future adaptation. With the Internet of Things (IoT) it’s imperative to implement devices that are not only relevant but can stand the test of time, within reason.

The definition of the IoT can be summed up as, “the interconnection of uniquely identifiable embedded computing devices within the existing internet infrastructure without requiring human-to-human or human-to-computer interaction.” This means devices that are able to “talk” to one another via an internet connection without third part interference. An example would be a motion detector that automatically uploads a video clip to an authorized smartphone when it senses movement. The IoT is influencing changes in security system components like video cameras, access controls, recording equipment, fire and burglar alarms, locks, and monitoring services. The devices themselves are evolving but so is the manner in which end users and system operators interact with them.

A higher level of remote connectivity to security systems and their components is a result of the IoT. End-users can now login to security systems and their devices via an app on their mobile device. This would allow the business owner who is away on vacation to periodically check-in on the day-to-day by logging into their surveillance system on their smartphone. The homeowner who forgot to lock their doors and arm their system can now do so remotely via a mobile device or computer. Automated notifications can be setup to send an alert when an alarm is triggered, someone tries to gain entry without proper access credentials, when a camera or motion detector capture movement within their range; the possibilities are extensive and continue to be developed.

According to Steve Hausman, president of Hausman Technology Keynotes, we are still at the beginning of the “IoT revolution.” Some research suggest by the year 2020 there will be over 30 billion wirelessly connected devices in operation. With everything becoming more and more connected one has to wonder, what are the risks? In this highly connected world, there is a plethora of data being recorded, stored, and shared but who has access and rights to this data? Therein lies the problem.

As with anything connected to the internet, the risk of being hacked or stolen is inherent. In the security world this would be a problem for IP cameras, cloud storage and recording solutions, networked access controls, and basically anything running on or connected to an internet network. With that in mind, industry professionals and developers are continuously working on solutions to prevent and minimize vulnerability.

Hausman says, “Security standards need to be established and enforced at the design and manufacturing levels. As the IoT evolves, we can also expect that society will not only adapt to its usefulness but come to expect that appropriate safeguards be implemented to ensure both privacy and security.” Today, those “safeguards” are being provided by licensed security integrators who understand the risks associated with system automation and the IoT. Often times this means strong encryptions for not only the network, but the connected devices as well.

The IoT isn’t something that’s going to disappear. Its presence in the security industry will continue to shape the way manufacturers develop products and how they are implemented by security integrators. As licensed professionals our integrators at Perfect Connections, Inc. provide comprehensive security system solutions to businesses and homes throughout northern and central New Jersey, and have been doing so for the past 23 years. Our team has witnessed decades of advancements in the industry. We realize it is our duty to continue our own education as well as offer knowledge to our customers when implementing new technologies and component counterparts.

If you live or run a business in Central or Northern New Jersey and would like information on any of the topics discussed above, please call 800-369-3962 or simply CLICK HERE.

Image Credit: Image by Jonathan Briggs-Flickr-Creative Commons

Filed Under: Business Security Systems, Home Security Systems Tagged With: , , , , , , , , , , ,

Making Sure Your Fire Alarm Works

February 27, 2017 By Leave a Comment

Fire Strobe-Alfonso PierantonioFire is an unpredictable force that can wreak havoc on any business. It is imperative as a business owner, facility manager, or building owner that the proper precautions are in place to help prevent catastrophe. The NFPA (National Fire Protection Association) is a leading advocate in fire prevention and safety. They’ve written numerous codes and standards that have been implemented nationwide. These standards are designed to help reduce the risk and effects of fire. In combination with local regulations, NFPA codes and regulations are what system integrators and contractors have to follow in order to pass inspection from local authorities.

While you no doubt have some sort of fire detection and/or suppression system in operation it’s important to maintain it in accordance with national and local requirements. As a security systems integrator, our team at Perfect Connections, Inc. has been installing fire alarm systems in business facilities throughout northern and central New Jersey for that past 23 years. We specialize in comprehensive security systems that include fire alarms as a major component to a fully functioning system. We do offer maintenance and service contracts helping you preserve a system that will continue to pass annual inspections and work efficiently in the event of a fire.

What goes into fire alarm maintenance? First off, unless you or your staff is trained and licensed, you must hire a licensed technician. This will help avoid accidentally setting off any false alarms which can result in substantial fines. A common starting point, whether the system is fairly new or if you moved into a space with an existing system, is to find out the systems age and maintenance history. The age of a fire alarm system will help determine whether or not components need to be replaced and what type of maintenance might be required.

According to Mike Lohr, director of service marketing for SimplexGrinnell LP, “Systems between five and ten years old may experience component breakdown caused by harsh, but normal, environmental factors. Voltage fluctuations, temperature, and humidity may cause system failure or nuisance alarm problems.” He notes that systems between 5-10 and 10-15 years can provide adequate “life-safety” responses, but those within the 10-15 year marks should be watched carefully. This is even more important if you have a shoddy record of maintenance history as it could have been poorly taken care of in the past.

Aside from knowing the age of your system you have to take any specific regulations the local authority having jurisdiction (AHJ) might have into consideration. While the NFPA provides codes and standards for the nation, the AHJ will likely have their own set of rules that are specific to the area they preside. This means that even if your system meets NFPA standards it may not pass local inspection because of AHJ specifications. For this reason it is imperative to hire experts that are licensed and educated not only in maintenance specific to your system, but national and local requirements as well.

In most cases fire alarm systems must be inspected at least once a year some may require a more frequent assessment. It really all depends on the type of business. During an inspection all components of the system will be tested so if something is not functioning properly, it will likely be taken care of at that time. Before an inspection you should notify the building occupants as the alarms will be tested and it gets noisy. Your alarm system company is the one who should contact the alarm monitoring station and local authorities in advance to avoid false emergencies.

Maintaining a functional fire alarm system is key to preventing potential catastrophe. It helps protect not only the physicality of your business, but everything that goes into running your business, i.e. you, your employees, company records, and equipment. If you ever consider cutting corners when it comes to fire alarm maintenance carefully consider the extent of what it might cost you if you do.

While as a business owner you may not need to know all the fine details of what goes into fire alarm maintenance, it is important to have a basic understanding of what you can expect when the time comes. For further information on fire alarm maintenance and inspections check out our related blog post HERE. If you run a business in northern or central New Jersey do not hesitate to call on our licensed technicians at Perfect Connections, Inc.. We have been providing comprehensive security system solutions including fire alarm installation and maintenance since 1992.

If you live or run a business in Central or Northern New Jersey and would like information on any of the topics discussed above, please call 800-369-3962 or simply CLICK HERE.

Image Credit: Image by Alfonso Pierantonio-Flickr-Creative Commons

Filed Under: Business Security Systems Tagged With: , , , , , ,

Hybrid Surveillance

February 13, 2017 By Leave a Comment

Mike Mozart-surveillanceAs a business owner protecting your facility is always a top concern. Are you getting the coverage you need? If you have a comprehensive security system you’re already in a good position. However, a security system is only as good as the sum of its parts. One of the most crucial parts of a security system is the surveillance aspect. Surveillance systems are the eyes that keep watch over your business even when you can’t.

Like any other technology surveillance equipment is constantly evolving through research and development that is meant to improve its efficiency. In today’s IoT (Internet of Things) IP-based (Internet Protocol) systems are a driving force that is changing the role of surveillance in comprehensive security. But not everyone is so keen on the uptake. Prior to the inception of IP cameras and network devices the world was and has been dominated by analog cameras and DVR devices (Digital Video Recording). If you have existing surveillance equipment, chances are it’s a legacy analog system.

While the IP surveillance trend is picking up, there are still more than 40 million analog cameras in operation around the world today. Making the switch from analog to IP isn’t an easy transition for everyone and integrators have become increasingly aware. Fortunately there are hybrid solutions that allow you to work with your existing analog infrastructure and start your migration to an IP-based system. At Perfect Connections, Inc. our team of licensed integrators work with you to provide comprehensive security solutions that meet your needs. Our experts have been providing comprehensive security system solutions, including surveillance, to businesses throughout northern and central New Jersey for that past 23 years. We recognize the value technology adds to the security systems we install and how they can benefit our customers.

Why replace an analog system? To be fair, analog systems have filled a security need since the beginning of surveillance that would have otherwise gone unfulfilled. But just like any technology, progress is always pushing the envelope of what is relevant and effective. Look at smartphones, they are constantly evolving, every year a new model with new features that jettisons society forward. While businesses aren’t necessarily turning over their surveillance systems at the same rate, the growing trend is leaning towards IP and network based solutions.

Hybrid solutions for companies that aren’t ready to make the full switch to IP just yet offer the benefits of a more effective system that will ease the transition when the time is right. According to Mark Collett, general manager of Sony Security Systems Division, “With hybrid solutions, you can get the best of both worlds—the near-zero latency of analog plus IP’s HD imaging quality.”

Video encoders are the catalyst for the hybrid solution, replacing out of date and expensive DVRs. DVRs were traditionally responsible for storing and recording footage captured by connected surveillance cameras. According to James Marcella, a technologist in the security and IT industries, a video encoder is, “an open-platform technology that acts as a bridge between the analog and digital world by essentially turning an analog investment into IP cameras.” Video encoders would allow you to make use of existing infrastructure by attaching to the coaxial cable from you analog system, transforming the analog signal into a digital stream.

Many industry experts consider DVRs to be one of the most expensive pieces of equipment the consumer will purchase, and they are typically outlived by the analog cameras. Also, they are not dependable, if they go down so does the whole surveillance system, and this could happen at a critical moment. Video encoders are capable of running on power over Ethernet that can be tied to a backup power supply, keeping you covered no matter what. You can also employ redundancies like NAS devices (Network Attached Storage) and SD memory cards to help prevent recording loss.

DVRs lack the image resolution, edge intelligence, and network capabilities that a video encoder can offer. The frames per second rate (fps) is what creates a smoother clearer image, the higher the better especially in high motion scenarios. Video encoders are capable of capturing images at up to 60fps whereas DVRs only go up to 15fps. DVR intelligence is typically limited to whatever the manufacturer specifications have been set to. Video encoders open the door to third party intelligent applications which allow you to choose video management software from virtually any provider in the connected world. This creates a platform for advanced video analytics.

There is a large storage and scalability disparity between DVRs and video encoders. DVRs typically have a low tolerance for the quantity of cameras they can accommodate which can leave a business vulnerable by not being able to cover risky areas. On the other hand video encoders offer virtually limitless retention by being highly scalable. Video encoders have the ability to accommodate single cameras and there are some units that can accommodate up to 84 cameras making them a highly flexible and effective solution for a large or small facility.

The hybrid solution allows you to keep existing analog cameras and infrastructure and as the cameras die or warrant replacement, they can easily be swapped out for IP creating a smoother transition. Remote monitoring is another benefit to opting for a hybrid solution. This adds a level of security you can’t obtain from an analog system, being able to login to your surveillance system to see what is going on at your facility when you can’t be there.

Hybrid solutions are an economic and less disruptive option if you’re not fully committed to taking the IP plunge, even though progress will continue to push us in that direction. If you opt for a hybrid solution or aren’t sure what to do always consult a licensed professional to ensure proper application and installation. At Perfect Connections, Inc. our licensed integrators have been providing comprehensive security solutions to businesses throughout northern and central New Jersey since 1992. We can guide you through the process of creating a system that meets your specific needs, from an initial assessment to final installation.

If you live or run a business in Central or Northern New Jersey and would like information on any of the topics discussed above, please call 800-369-3962 or simply CLICK HERE.

Image Credit: Image by Mike Mozart-Flickr-Creative Commons

Filed Under: Business Security Systems Tagged With: , , , , , , , , , , ,

Moving To The Cloud

February 6, 2017 By Leave a Comment

Pattys-photos-cloudsWe’ve all seen those puffy white, wondrous, water vapor creations up in the sky, commonly known as clouds. These natural wonders are not the clouds we’ll be investigating here. Instead we’ll be taking a look at what the “cloud” is in relation to business networks and their security infrastructure.

You may be using the cloud in some form already and not even know it. Think about your everyday, do you use an internet based e-mail account, like Gmail? If so, then you use a cloud based service. So what is the “cloud”? Basically, the cloud takes recorded information and stores it on internet servers. Instead of taking up space on your computer or on a physical storage device your information is accessible via the internet. In our physical world of limited space and the desire to streamline as much as possible, the cloud is helping achieve just that. While it is an exciting technology with seemingly endless applications, it is not without flaw. That being said, its benefits seem to outweigh its imperfections; and with non-stop progression in technology it can only improve with time.

Where does the cloud fit within the security system industry? In security applications today, cloud services are becoming a presence in business video surveillance and access control solutions. As security system components migrate towards a more cohesive integration the need for heavy wiring, cables, and hardware is dissipating making the cloud a more viable option for some. As a licensed security systems provider our team at Perfect Connections, Inc. strives to utilize current technologies that make sense within an organizations facility and their budget. We have been providing comprehensive security solutions to businesses throughout northern and central New Jersey for the past 23 years.

How is a cloud-based security network set up and what are the benefits? In many cases a comprehensive security system is comprised of multiple surveillance cameras, some form of physical access control, fire and burglar alarms, and an alarm monitoring service. Surveillance and access control are the areas where the cloud seems to have the most impact these days.

As end-users and integrators move away from analog and switch to IP surveillance systems the video cameras themselves are becoming more advanced. According to Steve Surfaro, an Axis Communications’ Security Industry Liaison, “Many of today’s network video cameras are actually platforms or small computers, complete with solid-state storage and room for onboard security and video content analysis ‘apps,’ as well as enhanced image processing.” Otherwise, in a cloud environment cameras are linked to a company’s network and record footage that is stored on encrypted internet servers. If you think about it, it’s doing the same thing as a traditional surveillance system would as far as recording data and storing it, it’s just the means of conveyance that differs.

When it comes to access control linked to the cloud the possibilities include, but are not limited to, being able to control door, elevator, and card access remotely from a mobile device. Being able to remotely access a system through a secured network in the cloud opens the door to a world of convenience and efficiency. As surveillance and access control continue to be further integrated through wireless and IP systems, managing them with the cloud will likely become commonplace.

The benefits of using the cloud include reduced infrastructure, low system maintenance, low energy consumption, flexibility, scalability, and almost unlimited storage capabilities (Griffin, Joel-Securityinfowatch.com). It helps eliminate the need to use multiple processes to operate a security system, potentially alleviating pressure on a company’s IT department. This could help cut down on unnecessary manpower costs. And the capability for remote software updates would eliminate the hassle on both the end-user and system integrator.

While there are many benefits to utilizing the cloud for video surveillance and access control, it is not a perfect system on its own; and it may take time before it becomes a pervasive technology. Systems that rely solely on the cloud for recording and storage face some obvious risks. For one, there is the potential for network outages.

According to Pierre Racz, president, CEO and founder of Genetec-a company focused on hybrid cloud solutions-it is likely that you will have network outages with the cloud. However, these outages are estimated to be no more than 4 hours per year. Fortunately there are inexpensive solutions to such an issue. To avoid losing any data a local recording device can be set up to operate for more than 4 hours. Implementing redundancies like NAS (Network Attached Storage) drives will also help eliminate any potential losses created by outages.

The initial cost of a cloud based system may also be a deterrent to end-users. However, Racz points out that the maintenance costs for a cloud-based system are far lower than maintaining the extensive hardware that comes with more traditional systems. Business size is also a factor in the cost. Cost will vary depending on how many cameras, how much bandwidth, and other equipment is required. So while a cloud-based system may not initially make sense for a high-rise office building, it may make sense for a singular business or a company with multiple small locations. Cloud access is another major concern for end-users. The question remains, what is stopping someone from hacking into my network? Industry experts believe this concern can be eliminated based on the high level of encryption used to authenticate users.

Even though there might be a few technical hitches with cloud integration in the security industry today, it promises to be more ubiquitous in the near future. The communication gap between end-users, integrators, and industry professionals on the best way to implement this exciting technology is shrinking. Once the dialogue becomes clearer the cloud has potential to become standard protocol. If you are considering making the switch to a cloud-based system or hybrid solution be sure to call on an industry professional. Our team at Perfect Connections, Inc. can guide you through the process from initial assessment to final installation. We have been providing comprehensive security system solutions to businesses throughout northern and central New Jersey since 1992. We’ve been able to adapt our services based on the ever changing technological climate, implementing what is best and makes sense for our clients.

If you live or run a business in Central or Northern New Jersey and would like information on any of the topics discussed above, please call 800-369-3962 or simply CLICK HERE.

Image Credit: Image by Pattys-photos-Flickr-Creative Commons

Filed Under: Business Security Systems Tagged With: , , , , ,

Video Surveillance Trends To Know

January 23, 2017 By Leave a Comment

Video Surveillance-Christian SchnettelkerThe key components to a comprehensive business security system includes fire alarms, burglar alarms, access control, alarm monitoring, and last but not least video surveillance. That’s what this post will be focusing on. The development of video surveillance, its benefits, and where is it going in the near future. At Perfect Connections, Inc. we provide comprehensive security systems to businesses in Northern and Central New Jersey. Our experts understand the benefits of solid surveillance equipment, and always keep abreast the technological advancements being made in that arena.

Where did it all start?

It may not be on everyone’s mind on a daily basis, but in today’s society video surveillance is actually an integral part of our everyday lives. From ATM machines, to traffic lights, to drones, cameras seem to be everywhere. To understand where the concept for video surveillance came from, we have to look at the history and development of video cameras. Traveling back in time the first movie cameras were developed in 1880 by Thomas Edison and William Dickson. As a result the first motion picture demonstration took place in 1893. Into the 20th century camera development continues to move swiftly with Closed Circuit Television (CCTV) in Germany used for bomb monitoring in 1942. Charge-coupled device (CCD) technology in 1976 allowed for 24 hour surveillance because of its ability to work in low light. Skip forward to 1996 and you have the birth of the Internet Protocol (IP) camera. The IP cameras allow the sending and receiving of information across computer networks.

This ever-changing technology and various historic events, such as 9/11, have made video surveillance in public and private spaces ubiquitous worldwide. As pervasive and helpful as it can be in a protective sense it remains a controversial topic for some. The idea that government drones can stealthily record information on American citizens is a surveillance technique that does not sit well with some. What are your thoughts?

What are the benefits of video surveillance?

By installing a surveillance system you are adding a layer of protection for your business you can’t get anywhere else. We know you can’t be in more than one place at a time, but a surveillance system gives you eyes throughout your entire facility at all times. This helps curb issues such as employee theft. If employees know they’re being recorded, they’re less likely to misbehave. An economical benefit to a security system with surveillance is potentially saving money on your insurance. Many companies offer a discount for having a comprehensive security system (to figure out if you qualify contact your insurance provider directly). If you own a retail business you know shoplifting is an ongoing issue. The benefit of having recorded footage in retail is even if it doesn’t prevent the act of shoplifting, it can help catch the perpetrators. Surveillance can help prevent workplace violence by monitoring employee/customer behavior. Lastly, it’ll provide you with added peace of mind knowing you’re employees and business are being monitored.

Where is surveillance going?

As we’ve seen throughout history, technology has been a driving force in the development and advancement of video surveillance. Moving forward some industry professionals believe the next drive for security cameras is making their integration and functions easier for the end users. Some believe it’s all about upping the resolution factor. While higher megapixels would offer better and clearer images, it seems to be slow on the uptake because of the associated cost. Lastly, analytics is an emerging trend in surveillance systems, yet some still question it’s viability due to not only its cost but effectiveness. Aside from analytics that can people-count there is technology in the works that can supposedly detect individual aggression. How effective this feature can be is still up for debate among industry professionals. As technology pushes forward, camera development and integration will no doubt continue to change; how it will change us as a society, nobody knows.

If you own a business in Central or Northern New Jersey and are in need of a security system, looking to update your current situation, or unsure of where to begin do not hesitate to call on our team of professionals at Perfect Connections, Inc.. As security systems experts, our team has been providing service since 1992. We believe in providing comprehensive security systems that include video surveillance, access control, fire alarms, burglar alarms, and alarm monitoring. We are always keeping up with technology that is beneficial to our customers. System maintenance and installation should be seamless, as should updates and integration.

If you live in Central or Northern New Jersey and would like information on any of the topics discussed above, please call 800-369-3962 or simply CLICK HERE.

Image Credit: Image By Christian Schnettelker-Flickr-Creative Commons

Filed Under: Business Security Systems Tagged With: , , , , , , , , , ,

Using Cell Phones with Access Control Systems

January 9, 2017 By Leave a Comment

Access-ErvinWe use our smartphones and other mobile devices for many functions in our daily lives. It’s almost impossible to go through an entire day without seeing someone tapping, scrolling, or swiping through their phone, never mind using your own phone. We’ve created a mobile environment where convenience lies in the palm of our hands.

Technological progression has taken us so far in a short amount of time; we can pay our bills on our phones, we can chat with someone a world away, we can make everyday purchases, and now they can be used as an extension of our security systems. In particular as a means of access control and authentication in commercial applications using near field communication (NFC). According to Jeremy Earles, Readers and Credentials Portfolio Manager for Allegion, NFC technology, “provides simplified transactions, data exchange and wireless connections between two devices that are in close proximity to each other…” This is essentially the same technology you may have seen advertised by Samsung where two phones can be tapped together to share information, see HERE.

At Perfect Connections, Inc. our team of licensed professionals provide comprehensive security system solutions to businesses throughout northern and central New Jersey. We have been helping a wide range of businesses secure their facilities for over 20 years. As with any technology, progression in the realm of security components shows no signs of slowing. At Perfect Connections we realize it is our responsibility to stay on top of these changes and provide our clients with solutions that are current but practical as well.

NFC technology is an exciting new venture in access control applications. However, it has yet to become as ubiquitous as traditional access controls like key fobs, swipe cards, and proximity readers. One of the many reasons being NFC technology has yet to become an innate feature in the spectrum of devices in circulation today.

In theory NFC access control would work by allowing your employees and authorized users to utilize their mobile device, likely their cellphone, as their access credential. The user’s phone would have an embedded NFC chip that would wirelessly receive an authorized credential from an administrative control. This process can be similar to how you would download an app or retrieve information stored in a cloud service; or it could be easily managed by plugging the phone into an administrative device via a USB cord. Once the phone has the proper credential it can be used in the same fashion as a fob or proximity card, simply tap the phone or be within range of a reader that will grant or deny access. Imagine the convenience!

With 5.9 billion, or 87% of the world’s population, being mobile subscribers it’s no wonder NFC technology is creating buzz among end users and security integrators alike. Of those mobile subscribers 91% keep their phone within and arm’s length throughout the day and night. It only makes sense that phones would become part of integrated security protocols. With younger generations the desire for new and streamlined processes is endless, especially for those now entering the workforce. They don’t want to be bothered with having to search through their pockets or purses for badges or fobs when their phone like an extension of their hand. While NFC technology may not be the universal method for access control yet, the case for it exists today.

One of the many benefits NFC technology offers is no longer having to print or buy new ID badges which can be costly and time consuming. It also allows you to change credentials on and as needed basis. This would be helpful if you have a contract or temp worker who needs provisional access. You would simply send or upload a temporary credential to their phone and when their job is done you can delete access from the administrative network.

According to Ron Oetjen, president of Intelligent Access Systems (IAS), NFC technology saves money by not having to replace lost or stolen card credentials. Oetjen argues that security may be even better when using smartphones than cards or fobs considering how obsessively people guard them, and the fact that in order to use it as a credential the phone first has to be unlocked using a PIN or biometric identification. So many companies already employ a BYOD (bring your own device) policy at work that the transition would be easy for the user. If a phone is lost or stolen it can be remotely tracked, disabled, and/or wiped preventing an unauthorized user from gaining access.

Like any other developing technology, NFC is not perfect and consumer perception is still evolving. Currently one of the major drawbacks is that it’s not universally integrated in mobile phones and access readers. Certain manufacturers like Apple and Google have yet to include NFC technology in their devices making the user purchase external accessories that can be bulky and unattractive. Then there are some businesses that don’t want to lose the traditional ID badge that displays a photo of the user for security reasons. The issue of existing security infrastructure can be tricky too as it may require the removal and reinstallation of new system components which adds cost.

The world of security systems is constantly evolving. This requires integrators and end users to be aware of changes that will affect and potentially enhance their systems. NFC technology is an exciting addition to the access control component of a security system that will likely become more ubiquitous in the coming years. It will provide a new level of security and convenience that has yet to be fully realized. At Perfect Connections, Inc. our licensed integrators are constantly educating themselves on changes in the industry and how they may benefit our clients. We provide comprehensive security systems that include access controls to businesses and facilities throughout northern and central New Jersey, and have been doing so since 1992. Our experts will help guide you through the process from an initial security assessment to final installation, implementing technologies that are not only effective but make sense for your specific situation.

If you live or run a business in Central or Northern New Jersey and would like information on any of the topics discussed above, please call 800-369-3962 or simply CLICK HERE.

Image Credit: Image by Ervins Strauhmanis-Flickr-Creative Commons

Filed Under: Business Security Systems Tagged With: , , , , , , , ,

What To Ask When Looking For A Security System

December 27, 2016 By Leave a Comment

 

Picking the right security system for you business or your home can be difficult. There are so many different options from brands to levels of protection that a system offers, and it can be hard to figure out which security system will be right for you. So what kind of things should you ask when deciding on a system? Here are a few:Robber-Cartoon

  1. What is it that I want to protect?
  2. What level of security will I need for what I am trying to protect?
  3. Will just an alarm system suffice? Or do I want to have a camera system as well?
  4. How much do I want to spend on a security system?
  5. How many people will need to have access to the system?

 

These are just some of the things that you will want to consider when looking into a security system. Another thing to look for when installing a system is a company that offers the things you are looking for. Perfect Connections, Inc. provides many different types of systems and can help you answer these questions to decide what system would be best for you! So, if you live or run a business in Central or Northern New Jersey and would like to find out more about what system would be right for you, please call 800-369-3962 or simply CLICK HERE.

Image from CheckPoint Security

 

Filed Under: Business Security Systems, Home Security Systems Tagged With: , , , , , ,

What Makes Perfect Connections Different

December 19, 2016 By Leave a Comment

Security-American Advisors GroupComprehensive security systems are what help maintain a safe and secure work environment or home. As a consumer it is in your best interest to hire a systems integrator with experience, knowledge, and know-how, but how do you tell the good from the “just okay” or bad? Any company can spout off how many years experience they have or jobs they’ve completed, that doesn’t really give you much insight into how they operate and solve problems.

At Perfect Connections, Inc. our integrators are licensed and provide a more individualized approach to any security problem you may have. Many competitors will offer standardized solutions that may not fit your specific needs. They do this simply to increase profits without considering “what is it potentially costing my client?” Our team at Perfect Connections puts the customer first and we do so through our client services, problem solving techniques, and determination to get the job done right. We have been providing comprehensive security system solutions to homes and a range of businesses throughout northern and central New Jersey for the past 23 years. Our customer loyalty means the world to us, so without inflating our egos let’s look at what makes us stand out.

Some of the larger security systems companies out there will use a “one size fits all” mentality when it comes to system design. This is not an effective way to protect your business or home. Every establishment and home is unique with extraneous factors that pose different risks. Designing a comprehensive security system takes a customized approach.

You likely wouldn’t implement the same system configuration in an assisted living facility as you would a manufacturing plant, right? Right! You may use similar system components like a means of access control and surveillance, but their applications would be different and specific to their respective locations. At Perfect Connections we believe in performing on site risk assessments and listening to our clients’ concerns to help determine the design, layout, and components necessary to provide adequate coverage.

As with any technology, security systems are susceptible to imperfections. This could be imperfections in system components or imperfections caused by an external factor, like existing infrastructure disturbances. Often times when there are obstructions or architectural issues alarm system equipment may not function optimally.

In the event a system isn’t operating properly our team of licensed integrators will run tests on the equipment and find the root of the actual problem. Other companies act in haste and often times don’t look for the actual cause of the issue. Instead they’ll assume it’s a total system malfunction and tear the whole thing out and start over. This is a costly and inefficient problem solving method. Our team does their due diligence to solve the problem accurately and efficiently, and we won’t give up until the issue is resolved.

At Perfect Connections we believe a comprehensive security system includes access control, video surveillance, fire and burglar alarms, smoke and carbon monoxide detectors, home automation, and a monitoring service. These individual components together create a system that provide unmatched coverage for your home or business. As an independent alarm company we’re not limited to one manufacturer’s offerings, which allows us to use the components that will work the best in your specific application and that are most cost effective.

As licensed security system integrators our team has been providing solutions to businesses and homes throughout northern and central New Jersey since 1992. Our experience and continued education has enabled us to evolve to meet the changing needs of our clients. If you’re looking for an alarm system for your home or business know that you won’t be just another number at Perfect Connections.

If you live or run a business in Central or Northern New Jersey and would like information on any of the topics discussed above, please call 800-369-3962 or simply CLICK HERE.

Filed Under: Business Security Systems, Home Security Systems Tagged With: , , , , , , , ,
«Previous Page
Next Page»