Campus Security

Duke University-Nan-Cheng TsaiApplying to college can be one of the most exciting, albeit nerve-racking, times in a young adult’s life.  Same is true for the parents.  It seems to be a bittersweet experience for parents, part of them is excited for their son or daughters future, and the other part is sad to see them “leave the nest.”  Nevertheless, parents are typically by their child’s side throughout the process.  And the process of applying to schools often includes frequent trips to different campuses.  Choosing a school is not all about the campus, even though a student may be slightly swayed if it happens to be located by a beach.  Aesthetics and location aside, parents are looking for what types of safety and security measures are implemented.  They need to know that when they send their baby (no longer a baby) out on their own that they are going to be safe.

Life is unpredictable and no matter what precautions you take, you simply can’t be protected from everything, you can however be prepared.  That is what parents will be looking for during their visits, what types of safeguards are in place in preparation for the unpredictable?  As a leading security system company our team at Perfect Connections, Inc. has been providing comprehensive security solutions to facilities throughout northern and central New Jersey for the past 23 years.  We believe a comprehensive security system includes some form of access control, video surveillance, fire alarms, smoke and carbon monoxide detectors, and alarm monitoring.  That being said we realize college campuses pose a unique security situation.

Today it seems that the majority of schools have a campus security or police force to help manage and maintain safety throughout school grounds.  Campus security often deals with issues of safety pertaining to drugs and alcohol abuse, physical and emotional abuse, gender equality and discrimination, cultural diversity, and violence.  It’s an undeniable fact that certain events have shaped the approach to campus safety over the past decade.  For example the brutal shooting at Virginia Tech in April of 2007 which claimed 32 student and faculty lives.  To help avoid such senseless tragedies todays campus officers work on effective crisis planning.  Having a plan for such an unlikely event helps students, staff, and the community be better prepared ultimately leading to a swifter recovery time.

Aside from an onsite security force there are security features parents and students will be looking for when visiting a campus.  They’ll want to know about campus access, who and where can people gain entry to the campus?  Are there emergency call boxes throughout the campus?  How do students and staff gain entry to educational buildings and dormitories?  Are campus facilities equipped with fire suppression sprinklers and alarms?  These are just a few of the questions parents and potential students might have when visiting a campus.  For a more complete list of potential security concerns see the following from College Parents of America.  Another tool prospective parents and students might use to evaluate a campus’s security is data required by the Jeanne Clery Act.  “Originally known as the Campus Security Act, the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act is the landmark federal law that requires colleges and universities across the United States to disclose information about crime on and around their campuses.”  Under the Jeanne Clery Act colleges and universities are required to:

  • Publish an Annual Security Report
  • Have a public crime log
  • Disclose crime statistics for instances that occur on campus and adjacent non-campus property
  • Issue warnings about Clery Act crimes
  • Create an emergency response, notification and testing policy
  • Compile and report fire data to the federal government and publish an annual fire safety report
  • Enact policies and procedures to handle reports of missing students

For more information on what students and parents will likely be looking for when college hunting check out the following links:

When looking at a college campus you can see the integration of security features that are part of the bigger security picture.  For instance, many schools provide college ID cards to each student.  Sometimes these ID cards are used as credentials access control systems.  These systems allow or deny students access to certain buildings or specific parts of buildings.  Arizona State University uses this type of access control on their campus.  This feature can be tied into an alarm system that can be activated if someone tried to enter a location without the proper permissions.  ID cards also tend to act as access to school cafeteria meal plans, money for campus stores and sometimes local businesses, and sometimes entry to school parking lots.

Video surveillance is security feature that is becoming more prominent on campuses nationwide.  According to Campus Safety Magazine the camera growth among colleges shows, “no signs of slowing down.”  As technology progresses and the need for security increases surveillance systems are being integrated to enhance any and all existing features.  A report published by TechNavio in 2014 predicts, “…school and university spending on video surveillance and access control will be more than $1.1 billion four years from now.”

With the help of technology college campuses across the U.S. are becoming safer for their students, staff, and visitors.  While no security system is infallible, by implementing comprehensive features schools are better preparing themselves for potential disaster.  As leading professionals in the security industry, our team at Perfect Connections, Inc. understands the importance of being prepared.  We have been providing comprehensive security system solutions throughout northern and central New Jersey since 1992.  If you’re looking for expert security service for your campus facility do not hesitate to contact our specialists at 800-369-3962 or simply CLICK HERE.

Image Credit: Image by Nan-Cheng Tsai-Flickr-Creative Commons

Want A Thriving Business? Avoid Employee Theft!

Biz man pointingIn an ideal work environment everyone would get to work on time, perform their duties efficiently, and respect one another.  Unfortunately, the ideal is not always reality.  The success of a business is dependent on many factors, hiring the right employees is a major one.  Your employees are the life-force that drive your business, but they can also be the metaphoric “poison apple” to its success.  The often hidden threat to a successful business is employee theft.

What is employee theft?  Employee theft can be defined as, “any stealing, use or misuse of an employer’s assets without permission.”  Now most people typically think this means cash or items of monetary value but that’s not always the case.  The following will discuss what constitutes employee theft, how it affects businesses in the U.S., who the main offenders are, and how you can combat it.  At Perfect Connections, Inc. we can help protect you and your business from untrustworthy employees.  We’ve been providing security system solutions to businesses throughout northern and central New Jersey for over 20 years.  While a comprehensive security system can’t detect an employee’s honesty, it can help prevent employees from stealing as the chances they might get caught increase.  We don’t advocate blindly mistrusting your employees, we simply provide effective equipment to help prevent theft and loss.

When employees steal, they aren’t always stealing cash.  Some of the most common assets stolen are time, supplies, cash, merchandise or company property, and company information.  Time may not be a tangible asset, but it is often abused or stolen.  Think about the employees that consistently show up late or take extended breaks and never make up the time.  When you have one person doing this it doesn’t seem like a big deal, but looking at the big picture the numbers add up, and fast.  It’s not only companies paying people who aren’t actually working their designated hours, it’s the loss of work and potential business for a company.  This has an effect on the entire nation economically.

According to The U.S. Chamber of Commerce employee theft costs American businesses anywhere from $20 billion to $40 billion annually.  That’s capital that could be reinvested in a company to create new jobs, grow, and/or innovate.  This doesn’t mean people don’t deserve breaks or time off, it’s just pointing out the fact that if given the opportunity some people will take advantage.  In fact 75% of all employees will steal at least once and some will become repeat offenders.  The employees that steal are not always the ones you’d expect either.  Surprisingly (or unsurprisingly) managers account for 55% of all employee theft.  How do they get away with it?  They’re typically in a position where they are well trusted, hence being a manager.

So what can be done to combat the damaging effects of employee theft?  Fortunately there are some guidelines you can follow as an employer to help prevent, or at the very least, limit employee theft.  Caron Beesley for the U.S. Small Business Association has 6 general tips and they are as follows: pre-employment background checks, check candidate references, communicate conduct guidelines, don’t be afraid to audit, recognize the signs, and set the management tone.

Running a background check is a good idea for any employer, it’ll provide insight into an applicant’s history that may not come through in an interview.  Checking references will help speak to a candidate’s character from sources other than the candidate themselves.  Being upfront about your expectations for employee conduct will set the stage for ethical behavior, this can be a code of conduct that is reviewed upon employee orientation, and companywide on an annual basis.  Auditing your business is an effective way to discover theft and fraud especially because it’s performed by a third party and unbiased professional.  Recognizing the signs can be a little more challenging, but according to Beesly there are some behaviors to take note of.  You should be conscious of an employee not taking any vacation time, a change in normal behavior, being overly protective of ones work, disappearing financial records, and unexplained debt.  Lastly, setting the management tone will let your employees know you take your business seriously.

Aside from company policies and expected behaviors, installing a comprehensive security system can help deter fraud and employee theft.  Surveillance equipment can prevent theft and catch it in action.  If employees know their environment is being monitored they’re less likely to attempt theft for the possibility of being caught.  Using some sort of access control within your facility can help by limiting who can enter and sometimes exit specific areas.  This would allow you to store items of high value or importance and limit who can access them via key fobs, swipe cards, or other credentials.  Here at Perfect Connections, Inc. we understand no system is perfect or infallible, but they can help significantly decrease the chances of substantial loss and/or damage.  Our team of experts has been providing comprehensive security system solutions to businesses throughout northern and central New Jersey since 1992.  Call on our specialists to help you protect your business so you can get back to what’s most important, running it!

If you live or run a business in Central or Northern New Jersey and would like information on any of the topics discussed above, please call 800-369-3962 or simply CLICK HERE.

Image Credit: Image by Kev-shine-Flickr-Creative Commons

A Unique Security Situation: Emergency Rooms

Emergency RoomWhen it comes to security challenges in healthcare facilities EDs (Emergency Departments) are truly unique.  There’s a diversity in not only the people that come in and out, but the services provided as well.  Never mind the fact that EDs are open 24/7 and can’t deny treatment to anyone.  This leads to a complicated dynamic that poses security risks to staff, patients, and guests.  As a leading security systems provider in northern and central New Jersey, our team at Perfect Connections, Inc. is adept at assessing the security risks associated with different environments, including healthcare facilities.  We’ll take you through some of the most common risks associated with EDs and how a comprehensive security system can help.

One of the most prominent threats to safety in EDs is the mentally unstable or violent patient (the two often go hand-in-hand).  There have been numerous accounts of attacks, both physical and verbal, on medical workers across the nation.  It’s no surprise either, according to the Bureau of Labor Statistics, RNs (Registered Nurses) alone face a 6.1 per 10,000 chance of being assaulted on the job.  That’s triple the chances of an average American worker.  As these assaults are typically unpredictable and unprovoked, how can a hospital be prepared?  Some have employed security guards as an addition to systemic precautions.  Others, like Dr. Melissa Barton of Detroit Sinai-Grace Hospital have pushed for security enhancements such as metal detectors as hospital entrances.  Barton on hospital security, “It’s a balance between having patients and facilities and visitors feel welcome and that we want them to come and see their loved ones, versus also offering safety and a feeling of security for those same people.”

When you think of an ED, what comes to mind?  It’s unlikely a peaceful and relaxed scene, right?  You have any number of people coming in and out who are all dealing with an “emergency.”  This can lead to high tensions, aggravated emotions, and stress.  These feelings can escalate quickly especially when there is overcrowding which can lead to long wait times, further exacerbating the tumultuous atmosphere.  When situations do escalate within an ED, they can quickly turn violent.  Aside from high stress situations driving people to act out, there are other reasons why hospital violence occurs.  Take for example a law in Kentucky designed to keep those who commit misdemeanor crimes out of jail in order to free up space for the more dangerous criminals.  As a result Kentucky hospitals found themselves turning into a “dumping ground” for alcoholics and the disorderly, often homeless, which would have otherwise been imprisoned.  This leads to higher security risks for intake staff and other patients waiting for treatment.

As previously mentioned public hospitals can’t typically refuse care to anyone, including convicted felons.  This can pose a hazard to hospital security, its staff, and patients.  These dangerous patients are sometimes referred to as a “forensic patient” or “prisoner patient.”  A forensic patient is typically accompanied by a law enforcement individual, but there is still risk involved.  These types of patients can attempt to escape by using force and they tend to have erratic behavior.  A study performed by the International Association for Healthcare Security and Safety (IAHSS) in 2010 on prisoner escape attempts showed that patients were able to obtain weapons through altercations with law enforcement, hospital security, or using their own restraints.  Preventing these high risk patients from escaping or harming other patients is an issue.  If there were a section of the ED or hospital that was designated for high risk patients it might be easier to contain them using secure access controls.  Some hospitals may already have a designated area for these types of patients but those that don’t may want to have a security systems expert assess their risks and how to deal with them.

How can enhanced security help?  Certainly having physical security guards in place can help deter crime, but installing a comprehensive security system can help prevent disastrous situations.  By having an access control mechanism installed you can limit who can enter which areas.  This would help prevent loss of narcotics and limit the locations where violent behavior or outburst can potentially occur.  It could also help contain violent patients or guests to specific areas.  Having a monitored and recorded surveillance system would help catch criminals and provide evidentiary support in their prosecution.

While a security system won’t cut out violent or unpredictable behavior in EDs and hospitals altogether, it can help minimize and contain it.  Contact our team of professionals at Perfect Connections, Inc. to assess the security risks associated with your healthcare facility.  We can provide a customized solution that will help minimize potential threats to your facility, staff, and patients.  Our team has been providing expert service to facilities in the northern and central regions of New Jersey since 1992.  We want to help you keep your facility safe so you can get back to what matters most, caring for your patients.

If you live or run a facility in Central or Northern New Jersey and would like information on any of the topics discussed above, please call 800-369-3962 or simply CLICK HERE.

Image Credit: Image by Taber Andrew Bain-Flickr-Creative Commons

Is Your Business Prepared For An Emergency?

Creative CommonsNo business is immune to risk or unpredictable circumstances.  In an emergency, often times, there’s an influx of panic for those involved.  Our dedicated and hardworking emergency responders-firefighters, EMTs, ambulance, and police-are the ones who keep a strong front and are prepared to help us through these tough situations.  As a business owner wouldn’t it be great if there was a way to lessen the constant fear of unknown threats to your organization?  Fortunately, there is something you can do for your business, your employees, yourself, and the responders.  Be prepared and have a plan.

At Perfect Connections, Inc. we believe instead of being fearful or worrisome about the unknown, you should be as prepared as possible for it.  Part of being prepared is maintaining proper security of your organization.  We’ve been providing peace of mind to businesses throughout northern and central New Jersey since 1992 by installing comprehensive security systems.  A security system is so much more than just a video camera and alarm code.  To truly be protected a system should include a monitoring service, some form of access control, video surveillance, fire and burglar alarms, and carbon monoxide detectors.  While the physical aspect of a security system offers protection and prevention, it is also important to have some form of emergency protocol within your organization.

What is your plan and why do you need one?

No one enjoys thinking about the potential disasters that could occur in our daily lives, but they are, no matter how unsavory, a part of life.  If you haven’t already, you should work with your company, local authorities, and maybe a risk management firm to come up with an emergency plan.  The world is an unpredictable place, even if your business is located in a safe area, there are no guarantees.  According to Kelly Jenkins, Director of Emergency Management for Lawnwood Regional Medical Center and Heart Institute in Florida, “The worst possible scenario is to be not prepared.”  Having some sort of contingency plan is important because it’ll help you recover quicker and reinforce customer’s confidence in the integrity of your business.  It’s important to maintain that competitive edge that drives the workforce, as they say, “The show must go on!”

It’s not just being prepared for a disaster, it’s how you continue operation after as well, sometimes referred to as a BC (Business Continuity) plan.  What is your BC plan and how do you come up with it?  According to Kim Lindros and Ed Tittel for CIO, there are 6 general steps in developing a BC plan, and they are as follows:

  1. Identify the scope of the plan.
  2. Identify key business areas.
  3. Identify critical functions.
  4. Identify dependencies between various business areas and functions.
  5. Determine acceptable downtime for each critical function.
  6. Create a plan to maintain operations.

Once you have a plan the best way to ensure everyone is on board and prepared is to test it.  What good is a plan if no one knows how to use it?  Have frequent drills so you, your employees, and all personnel understand what they need to do in the event of an emergency.  Testing and running drills will eventually create more of a “muscle memory” response so precious time isn’t wasted trying to figure out which steps to take.  If you’re stuck on where to begin consider hiring a professional and reference online guidelines like the Planning and Responding to Workplace Emergencies provided by OSHA (Occupational Safety & Health Administration).

How does having a security system affect emergency situations?

As a business owner you want to do everything in your power to protect your organization.  Having a comprehensive security system installed may be the catalyst in a better defense.  How will the system affect circumstances during an emergency?  Imagine there is a major fire at work.  As part of your comprehensive security system you have a functional fire alarm and monitoring service.  The alarm sounds sending a signal to the monitoring station which then informs local emergency responders.  Luckily, due to the speedy response time, firefighters were able to quickly extinguish the flames minimizing property damage, costing you less in repairs.  But most importantly you, your staff, and customers were able to exit the facility safely.

Now, without getting too graphic, imagine the shooter scenario.  Unfortunately, it’s become an all too common occurrence in our daily lives.  So how can a security system help in this type of situation?  Your access control system and surveillance come into play.  Because you had a swipe card access control system installed at all entries the shooter cannot get into your facility as they do not possess the required credentials.  With your surveillance equipment you were able to capture footage of the deviant.  The footage helped identify the criminal and authorities were able to detain him/her.  This is a best case scenario, but you can see how certain security features, when combined, can be extremely effective in deterring catastrophe.

There are infinite disastrous possibilities that can affect your business, but you can’t spend every minute of every day worrying about them.  Instead create a plan and be as prepared as possible.  If you are considering a security system for your business for the first time or need an assessment of your current situation do not hesitate to call on our experts at Perfect Connections, Inc..  Our knowledgeable and experienced team has been providing security system solutions to northern and central New Jersey businesses for over 20 years.  We believe in helping you protect what matters most.

If you live or run a business in Central or Northern New Jersey and would like information on any of the topics discussed above, please call 800-369-3962 or simply CLICK HERE.

Image Credit: Image by Creative Commons

Security Challenges for Multi-Tenant Office Spaces

Office SpaceWe have all seen an office building, whether it’s the new 104 floor World Trade Center in New York City or the 5 floor office you work in.  Many of these buildings house a multitude of different businesses.  This begs the question, how do you protect your business when you share a space with multiple tenants?  You don’t know their clientele or who is coming and going on a regular basis, just as they don’t know yours.

The security challenges that face business owners in a multi-tenant office space are diverse as each tenant is providing a different service with individualized needs.  At Perfect Connections, Inc. we have been providing security system solutions to businesses throughout northern and central New Jersey for the past 23 years.  Our experts understand the security complexities business owners and facility managers encounter on a daily basis, and we can provide an individualized plan specific to your company’s needs.

What security challenges do companies face in a multi-tenant space, and how can they be overcome?

A major challenge for tenants and facilities managers is communication.  As each business within a shared space operates differently, they’re likely going to have different security needs.  These needs should be clearly communicated with the building owner, facilities manager, and security systems provider.  If you’re a business that requires a higher level of secured access into the main building, and your office space, that should be discussed up front.

Often times in a shared building there are already security features in the entrance or lobby.  These areas serve as an initial means of access control, but different business owners may have different desired security restrictions.  For example, the company next door to you might not require a sign-in or check-in with security upon arrival, but maybe your company does.  Why does this matter?  It may affect how you secure your individual office space within the building.  You may not want another company’s client or employee accidentally wandering into your space.  A building owner or manager may have their own set of restrictions for each tenant as well, so having that conversation up front is imperative.  By having your own security in place you lessen the chances of workplace violence and employee theft from unauthorized entrants as well as within your own business.

Providing your employees with an emergency plan or protocol is important.  The buildings facilities manager will likely already have a plan for the entire building that includes alarm testing, drills, and escape routes.  You may be the type of company that wants to run your own emergency drills.  Running emergency drills is a great way to ensure your employees are prepared.  However, when running preparatory drills be sure to inform your neighbors and the facilities personnel to avoid confusion and unneeded chaos.  It might be beneficial to hold a meeting about emergency procedures with the building manager and neighboring company owners to come up with a cohesive plan.  That way you reduce the risk of complete panic if everyone is on the same page.

Construction and renovation within office buildings is not uncommon.  Redistributing space or accumulating office space can pose a security challenge for tenants.  During a renovation your building becomes a host to a multitude of people that you aren’t used to seeing on a daily basis.  This includes construction workers, architects, inspectors etc.  While these people are likely respectable individuals, you don’t know them, and you may not want them accidentally entering your space.

While most would agree a comprehensive security system is better to install during the initial stages of building construction, it doesn’t always happen that way.  In some buildings you may have tenants that opt for an individualized security system after moving in.  When acquiring space, you may run into old or inefficient security systems that do not align with what you might have in your current space.  To ensure your security system is cohesive and efficient you should involve your security systems provider during the initial design phase for the new space.  This will help make sure your current space is protected during the construction phase, and that all components will work seamlessly once completed.  According to Sean Ahrens, a senior security consultant with Schirmer Engineering (in regards to access control and alarm monitoring), “The only way to address those issues is with communication during the design process.”  He’s right, and this concept applies to all security issues a tenant may have.

While securing your business within a multi-tenant space can be complex, the technical side would be covered by your security systems provider.  It’s up to you as the owner to communicate your desired outcome, get the right professionals involved from the start, and to have a vision for how you want your company protected.  Here at Perfect Connections, Inc. we’ve been providing comprehensive security system solutions to companies throughout central and northern New Jersey since 1992.  We provide everything from access controls to video surveillance and so much more.  Our team can assess the risks specific to your business and provide a customized system to help you protect what matters most.

If you live or run a business in Central or Northern New Jersey and would like information on any of the topics discussed above, please call 800-369-3962 or simply CLICK HERE.

What’s Your Business Missing?

Missing puzzle pieceWhile businesses have a lot to offer, many are lacking the protection they need.  No I don’t mean stowing an arsenal below your cash-wrap, but rather an effective security system and security features.  At Perfect Connections, Inc. we can help you protect what you’ve worked so hard for.  If you run a business in central or northern New Jersey, let us assess your security risks and provide a custom solution to fit your needs.  Many don’t know what they are lacking and how it can be rectified, our licensed professionals can help in that arena.  Don’t fall victim to preventable disasters find out what a comprehensive security system can do for you and the health of your business.

What’s lacking?

An incomplete security system is a bit like working on a puzzle with missing pieces.  There are essential features that should be included in a comprehensive security system.  Maybe you already have a security system installed at your business, but is it monitored?  What good is a security system if no one, except those in the area, is alerted when the alarm goes off?  Having a 24/7 monitoring service as part of your security system is crucial for the quickest response times.  Surveillance equipment can also help deter employee theft which is, “the fastest growing crime in America,” according to the FBI.  Employee theft costs businesses up to $200 billion each year.  Installing surveillance equipment not only in the main customer space, but in offices, storage, and inventory spaces can help decrease chances of employee theft and misconduct.

Other areas that tend to be overlooked or under-protected are doors and safes.  While a door typically locks, if it’s not sturdy and linked to an alarm, what’s preventing someone from kicking it in?  To protect your entries, exits, and interior spaces be sure that your doors are not only sturdy and alarmed but protected by some sort of access control.  Whether it’s a swipe card, key fob, passcode, or some form of biometrics, access control will help prevent unwanted entrants.  Safes that are out in the open and easy to grab or crack open provide minimal protection for whatever is in it.  If you’re going to store valuables or cash in a safe at your business be sure it’s secure either bolted to the ground or in a fortified room.

Inadequate protection from fire and carbon monoxide can be a killer for any business.  Having detectors and alarms may not be enough if they don’t communicate with emergency services.  It’s the same idea as the unmonitored burglar alarm, if no one is around to hear the detectors go off a fire could easily escalate to the point of no return.  For the quickest response time, fire alarms and detectors should be linked to a monitoring service that communicates with emergency services.  Proper fire alarms, smoke and carbon monoxide detectors should be an integral part of a comprehensive security system.  Your business is likely your livelihood, protect it.

There are few certainties in life, but taking initiative to protect what you’ve built by installing a comprehensive security system is guaranteed to help.  No two businesses are the same, therefore no two security systems will be the same.  At Perfect Connections, Inc. we believe in customizing security solutions for each individual business based on their specific needs.  As security systems experts we have been providing security solutions to northern and central New Jersey businesses since 1992.

If you live in Central or Northern New Jersey and would like information on any of the topics discussed above, please call 800-369-3962 or simply CLICK HERE.

Video Surveillance: Benefits & Trends

Video Surveillance-Christian SchnettelkerThe key components to a comprehensive business security system includes fire alarms, burglar alarms, access control, alarm monitoring, and last but not least video surveillance.  That’s what this post will be focusing on.  The development of video surveillance, its benefits, and where is it going in the near future.  At Perfect Connections, Inc. we provide comprehensive security systems to businesses in Northern and Central New Jersey.  Our experts understand the benefits of solid surveillance equipment, and always keep abreast the technological advancements being made in that arena.

Where did it all start?

It may not be on everyone’s mind on a daily basis, but in today’s society video surveillance is actually an integral part of our everyday lives.  From ATM machines, to traffic lights, to drones, cameras seem to be everywhere.  To understand where the concept for video surveillance came from, we have to look at the history and development of video cameras.  Traveling back in time the first movie cameras were developed in 1880 by Thomas Edison and William Dickson.  As a result the first motion picture demonstration took place in 1893.  Into the 20th century camera development continues to move swiftly with Closed Circuit Television (CCTV) in Germany used for bomb monitoring in 1942.  Charge-coupled device (CCD) technology in 1976 allowed for 24 hour surveillance because of its ability to work in low light.  Skip forward to 1996 and you have the birth of the Internet Protocol (IP) camera.  The IP cameras allow the sending and receiving of information across computer networks.

This ever-changing technology and various historic events, such as 9/11, have made video surveillance in public and private spaces ubiquitous worldwide.  As pervasive and helpful as it can be in a protective sense it remains a controversial topic for some.  The idea that government drones can stealthily record information on American citizens is a surveillance technique that does not sit well with some.  What are your thoughts?

What are the benefits of video surveillance?

By installing a surveillance system you are adding a layer of protection for your business you can’t get anywhere else.  We know you can’t be in more than one place at a time, but a surveillance system gives you eyes throughout your entire facility at all times.  This helps curb issues such as employee theft.  If employees know they’re being recorded, they’re less likely to misbehave.  An economical benefit to a security system with surveillance is potentially saving money on your insurance.  Many companies offer a discount for having a comprehensive security system (to figure out if you qualify contact your insurance provider directly).  If you own a retail business you know shoplifting is an ongoing issue.  The benefit of having recorded footage in retail is even if it doesn’t prevent the act of shoplifting, it can help catch the perpetrators.  Surveillance can help prevent workplace violence by monitoring employee/customer behavior.  Lastly, it’ll provide you with added peace of mind knowing you’re employees and business are being monitored.

Where is surveillance going?

As we’ve seen throughout history, technology has been a driving force in the development and advancement of video surveillance.  Moving forward some industry professionals believe the next drive for security cameras is making their integration and functions easier for the end users.  Some believe it’s all about upping the resolution factor.  While higher megapixels would offer better and clearer images, it seems to be slow on the uptake because of the associated cost.  Lastly, analytics is an emerging trend in surveillance systems, yet some still question it’s viability due to not only its cost but effectiveness.  Aside from analytics that can people-count there is technology in the works that can supposedly detect individual aggression.  How effective this feature can be is still up for debate among industry professionals.  As technology pushes forward, camera development and integration will no doubt continue to change; how it will change us as a society, nobody knows.

If you own a business in Central or Northern New Jersey and are in need of a security system, looking to update your current situation, or unsure of where to begin do not hesitate to call on our team of professionals at Perfect Connections, Inc..  As security systems experts, our team has been providing service since 1992.  We believe in providing comprehensive security systems that include video surveillance, access control, fire alarms, burglar alarms, and alarm monitoring. We are always keeping up with technology that is beneficial to our customers.  System maintenance and installation should be seamless, as should updates and integration.

If you live in Central or Northern New Jersey and would like information on any of the topics discussed above, please call 800-369-3962 or simply CLICK HERE.

Image Credit: Image By Christian Schnettelker-Flickr-Creative Commons

Preventing Workplace Violence

Stop Sign-Michael GilViolence in the workplace is not a pleasant topic for discussion.  However, understanding the causes and how it can be avoided is essential for any business owner.  No company/operation is immune, but there are ways to help decrease the risks.  Workplace violence is not only damaging to its victims but the company as well.  In 2012 SHRM (Society for Human Resource Management) found that 36% of organizations in the United States reported incidents of workplace violence.  Damages are sometimes physical but can be economical as well, costing businesses $36 billion annually.

How do you define workplace violence, what does it mean?  According to SHRM and ASIS International (American Society for Industrial Security) workplace violence can be defined as, “a spectrum of behaviors-including overt acts of violence, threats, and other conduct-that generates a reasonable concern for safety from violence, where a nexus exists between the behavior and the physical safety of employees and others (such as customers, clients, and business associates) on-site or off-site, when related to the organization.”  It’s a scary but very real issue for every organization.  Being prepared is the only way to combat the unpredictable.  There are tactical and physical measures that can be implemented in the workplace to avoid violence.  At Perfect Connections, Inc. we believe in helping you prevent catastrophe.  Having a comprehensive security system installed at your place of business can provide multiple layers of protection for you and your employees.  If you run a business in Northern or Central New Jersey do not hesitate to find out what Perfect Connections, Inc. can do to help protect what matters most.

You might be wondering how installing a security system can help deter or prevent something as unpredictable as violence in the workplace.  Allow me to break it down for you.  There are multiple facets to an effective security system, an alarm is just part of it.  The key components are the alarm, access control devices, and video surveillance.  Of course there is the fire alarm component, but it’s not the main area of focus when it comes to violence prevention.

By combining key features into one comprehensive solution you will not only secure your business, but help prevent loss and potentially life threatening situations.  You can limit who can enter certain areas of your facility by implementing some form of access control i.e. a card reader, key fob, or biometric scanner.  This will help stop intruders, a disgruntled ex-employee, or and employee’s spouse from getting onto the premises.  Video surveillance throughout a facility would be helpful in keeping an eye on who is coming and going on a regular basis.  Cameras can be set up to watch specific areas and/or provide overall coverage throughout the premises.  Utilizing a monitored surveillance system will ensure that someone is keeping watch over your business even when you can’t be there.  Tying these features into a monitored alarm system will help notify you, your employees, and the authorities of any disturbances.

A comprehensive security system along with a contingency plan that is communicated to the entire staff is about as prepared as anyone can be for the unexpected.  Some companies may choose added security features such as physical security guards, it really depends on personal preference, the business, and recommendations from security professionals.  Increased lighting in parking lots/garages, requiring ID cards for employees and visitors, metal detectors, and check-in desks or stations are added security measures that can help your company avoid disaster.  Keep in mind there is no one-stop solution for all businesses/facilities.  A hospital will have different security needs than a salvage yard/facility.  While no system is infallible, here at Perfect Connections, Inc. we provide top notch products and service to help prevent potential catastrophe.  If your business is located in Central or Northern New Jersey don’t hesitate to contact our team of professionals for an in person assessment.  We will provide a customized security system solution that fits the needs specific to your type and place of business.

If you live in Central or Northern New Jersey and would like information on any of the topics discussed above, please call 800-369-3962 or simply CLICK HERE.

Image Credit: Image by Michael Gil-Flickr-Creative Commons

Fire Alarm Maintenance

Fire Alarm-Tim GreenAs a business owner you no doubt have a long “to do” list on a daily basis.  Maintaining your fire alarm system is probably not at the very top.  Nonetheless, it is an extremely important issue.  Without a properly maintained fire alarm system, you’re setting yourself-and your business-up for disaster.

At Perfect Connections, Inc. we want to help you gain a better understanding of what is required to maintain a commercial fire alarm system.  This will help you stay on task and focus on what is most important-running your business.  Being informed and prepared is half the battle.  As experts in the field, our licensed professionals have been providing fire alarm and security system solutions to Northern and Central New Jersey businesses for over 20 years.  The following is a list of answered questions that will help clarify some of the concerns you likely have regarding your current system; or if you are considering a brand new fire alarm system.

What is required of the business owner?  Honestly, not a whole lot.  In fact, as an owner you are not allowed to do any of the maintenance work yourself.  This is dictated by the fire codes.

How often does the system have to be inspected, and by whom?  A fire alarm system has to be inspected annually (at least).  Some facilities may have to be inspected quarterly, it really depends on the type of business.  This includes testing all components of the system.  The inspections are performed by a licensed contractor like those from Perfect Connections, Inc..  Once the inspection is completed, and you pass, the contractor passes the inspection report onto the local fire official.

What happens during an inspection?  “It’s loud!”-Patrick Chrustinsky (President of Perfect Connections, Inc.)  The reason an inspection is loud is due to the fact that all components have to be tested which means the actual alarm system has to be set off.

What do you need to know before an inspection, if anything?  You will need to notify the occupants of your building that the system is Brows-Daniela Vladimirovabeing tested.  It is the alarm system company’s responsibility to notify the central monitoring station and local fire department to avoid accidentally dispatching responders.  It’s important to notify the appropriate parties to avoid false alarm fines and furrowed brows.

How are tests recorded and who is responsible for keeping records?  Tests are recorded on an annual inspection form to be filled out by the licensed contractor performing the inspection.  The report is then delivered to the local fire official.  By law the business owner is supposed to keep a copy on their premises as well.

When/should a fire alarm system be updated?  It really depends system to system and case by case.  The backup batteries that come with fire alarm systems typically last 3-5years.  As previously mentioned every component of the system is tested during each inspection, so if something requires attention or needs updating/replacement it will likely be discovered at that time.

What are the benefits of a properly maintained fire alarm system?  To state the obvious, it’ll work properly!  If there is a fire or smoke is present it’ll warn you and send a signal to your central monitoring station, as it’s meant to.  A properly functioning system won’t set off false alarms which can be costly.

Do maintenance requirements differ between monitored and unmonitored systems?  Every system has to be tested and inspected regardless of the type.  That being said, most facilities especially new construction and renovations are no longer installing unmonitored systems.  Unmonitored alarm systems tend to show up in older facilities and in most cases wouldn’t be recommended today.

What is required by law/code?  There is no blanket for requirements.  Every business is categorized under the fire code, and each category has a different set of requirements.  There are separate sets of rules for each type of dwelling and occupancy.  Rules set up by the NFPA (National Fire Protection Association) must be followed/taken into account as well.  The location of your business will also effect which codes and regulations are applicable.  For example, in New Jersey certain ADA (Americans with Disabilities Act) rules and the NJ Barrier Free Subcode have to be taken into account.

What are the requirements specific to businesses in Northern and Central New Jersey?  When you install a fire alarm system you must acquire a permit.  Before a permit can be issued a sealed plan from an architect or engineer must be submitted for approval.  The plan must indicate the details of the whole fire alarm system.  The permit then has to be approved and inspected by the authority having jurisdiction (AHJ).  The NFPA explains AHJ as follows:

“The authority having jurisdiction (AHJ) is that person or office charged with enforcing the Life Safety Code. In many states the AHJ is the state fire marshal who has local inspectors work on his/her behalf. In some cities, fire department fire prevention division personnel fulfill the role of AHJ; sometimes it is the building official. For some occupancies, there is more than one AHJ; each AHJ’s approval must be secured. For example, the authorities having jurisdiction for a hospital might include: state fire marshal; building official; fire department fire prevention officer; state health care licensing agency; The Joint Commission; U.S. Department of Health and Human Services – Centers for Medicare and Medicaid Services (CMS); and the facility’s insurance carrier. If you’re unsure who the AHJ is, contact your state fire marshal.”

How can Perfect Connections, Inc. help?  Our licensed professionals know the applicable codes for the areas we service in Northern and Central New Jersey.  We can make recommendations, install appropriate fire alarm systems, provide a monitoring service, and perform the required annual inspections.  If you are a business owner in Northern or Central New Jersey and are in need of a fire alarm system or inspection do not hesitate to call on us at 800-369-3962.  Visit our website for information on all our services at www.perfectconnectionsinc.com.  We’re here to help you protect what matters most.

Image Credits: Image #1 by Tim Green-Flickr-Creative Commons, Image #2 by Daniela Vladimirova-Flickr-Creative Commons

How Does Perfect Connections Compare?

As with any type of service, reading reviews online, and doing your own research seems to be par for the course.  The internet is a great tool because there is an excess of information readily available.  But how do you weed through all of it?  How can you tell the real from the fake, or the good from the bad?  People can write whatever they want on the internet whether it’s good or bad, true or false.

While we can’t necessarily prove the authenticity of an internet comment, we can present the facts about our company.  As a commercial and residential security systems provider in Northern and Central New Jersey for the past 22 years, our team at Perfect Connections, Inc. has the expertise and customer loyalty to prove our professional status.  Aside from offering quality products and installation, we truly value our customers and their needs.  Nobody, and nothing, is perfect, but we are constantly working our hardest to ensure our clients’ needs are being met.  What sets us apart from the competition is what we offer and our commitment to quality service.

Available ONLY at Perfect Connections

  • We offer a 30-day money back guarantee if you are at all dissatisfied, no questions asked
  • There is a one year warranty of EVERYTHING we offer
  • We have a 98% customer loyalty rating
  • Perfect Connections has been in business since 1992 with more than 1,200 customers in Central and Northern New Jersey

What Else Do We Offer?

Perfect Connections The Other Guys
Live 24/7/365 support available Most expect you to call during business hours
Technicians on call 24/7 There is no standard
Immediate response in case of emergency (typical response is 45 seconds) Typically respond within minutes
Service & maintenance contracts available Only available at large security companies
Leasing & financing available Standard for most
Customers save 10-20% on L & P insurance Standard for most

 

With the level of service and products we provide, our team of licensed professionals will ensure the security of your home or business.  If you live or run a business in Northern or Central New Jersey, don’t hesitate to give us a call at 800-369-3962 and visit our website for more information HERE.  Our services include on site security assessments, fire alarms, surveillance systems, access control solutions, burglar alarms, and alarm monitoring.  Let us help you protect what matters most!