Why Should I Have a Home Security System?

June 18, 2015 By Leave a Comment

Burglar-JohnImplementing a home security system can seem like a daunting task, but it’s an investment you won’t regret.  People typically visualize the home break-in scenario where the masked intruder breaks a window setting off an alarm, ultimately sending the perpetrator on the run.  A home security system is so much more than a triggered alarm, it’s a potential life saver in a variety of situations.  We all like to imagine our homes are impervious fortresses of safety, but the reality is there are too many uncontrollable factors that could affect our daily lives.  Home security allows you to be more prepared for those unpredictable situations.

Our licensed integrators at Perfect Connections, Inc. design and install comprehensive home security systems.  We have been providing custom security solutions to residents in northern and central New Jersey for the past 23 years.  Our systems protect people and property, offering a peace of mind that can’t be obtained from anything else.  It is our belief that a comprehensive home security system should include a burglar alarm, video surveillance, home automation, smoke and carbon monoxide detectors, and a monitoring service.

Burglar alarms are likely the first thing that come to mind when thinking about home security.  This is because they are a vital system component that helps keep you and your family safe from intruders.  Not only do burglar alarms alert you and your monitoring station of a potential disturbance, they can deter would be thieves from even attempting a break-in or burglary.  In a study by the Alarm Industry Research and Education Foundation (AIREF) 422 convicted burglars were asked about their decisions to burglarize.  They found that approximately 60% would not make an attempt on a home or commercial property that they knew had and alarm system.

Having a surveillance system is an essential component of a comprehensive home security system.  Cameras keep eyes on your property even while you can’t.  The recordings can also help during an investigation after the fact if necessary.  In the burglar study conducted by AIREF approximately 60% said cameras would be factor in their target selection with more than 40% reporting they would choose an alternative if cameras were present.  Aside from being a deterrent and a forensics tool, home surveillance systems can often be remotely accessed via an app on your mobile device.  This would allow you to check-in on specific parts of your home, see that your pets are okay during the day, or check-in on a loved one.

Remote access to your home security system is part of the abilities you are afforded when you have home automation.  With home automation you can setup customized alerts so you receive notifications to your mobile device when your children arrive home from school, when an alarm is triggered, you receive a package, or there is a drastic temperature change in your home.  Having remote access to your system helps you control certain parts of you home as well.  Maybe you go on vacation and you forget to close your garage doors, if you have home automation it’s not a problem, you simply login to the app on your mobile device and close the doors.  Depending on your system configuration you can arm or disarm your system, lock or unlock doors, control the temperature, turn lights on and off, and sometimes control appliances.  Home automation offers convenience and connectivity you can’t get from anything else.

Smoke and carbon monoxide detectors are two of the most important life safety devices every home should have.  The Centers for Disease Control and Prevention (CDC) estimate that every year more than 400 Americans die from carbon monoxide (CO) poisoning unrelated to fires.  Carbon monoxide is a “silent killer” that is colorless and odorless, that is why it is so important to have working detectors in the home.  Based on past data, in 2014, The National Fire Protection Association (NFPA) found that three out of five home fire deaths were caused by fires in homes that didn’t have working smoke alarms.

Statistics alone should be enough to convince any home owner to invest in these life saving devices.  What makes them even more effective is if they are tied into your security system.  That way when they go off or CO levels rise the central monitoring station will be alerted and if necessary they can send help right away.  In situations where you might not be home or a loved one is home alone, it’s nice to know someone is still vigilant.

Monitoring services are the catalyst in security systems that initiate emergency responses.  They are a key component that shouldn’t be passed up because of cost.  You can’t put a cost on the lives of the ones you love or yourself for that matter.  What good is an alarm if no one is alerted when it goes off?  It might scare off an intruder, but do you really want to take that chance?  During a fire or unpredictable disaster you want the fastest response you can get, right?  That is where having a monitoring service proves its worth.  It provides quick response times even when you are not home or incapable of responding.

Whether you’re new to the world of home security systems or have been considering one for a long time, it’s always a worthy investment.  A comprehensive system will help protect not only your property but your life and the lives of your loved ones.  Our team of licensed integrators at Perfect Connections, Inc. has been providing comprehensive security solutions to homes throughout northern and central New Jersey since 1992.  We realize no two homes are identical and each one has individual security risks and concerns, which is why we custom design our systems to fit your needs.

If you live or run a business in Central or Northern New Jersey and would like information on any of the topics discussed above, please call 800-369-3962 or simply CLICK HERE.

Image Credit: Image by John-Flickr-Creative Commons

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Storing Surveillance

June 16, 2015 By Leave a Comment

Surveillance playSAN-Dennis van Zuijlekoms a vital role in any comprehensive security system.  It helps authorities catch criminals and provides helpful insight into your business operations by collecting and analyzing data on a daily basis.  Where and how is all of this visual and analytical data being “collected?”  That is the ever pressing question for system integrators and end-users alike.  Storing surveillance data can be as important to the efficiency of your security system as having the surveillance equipment itself.  We are catapulting ourselves into the future with the constant evolution of technology in all aspects of life including security system components, and surveillance storage solutions are no exception, but not all are created equal.

At Perfect Connections, Inc. our licensed integrators are dedicated to providing comprehensive security system solutions that protect people and property.  We have been installing security systems at business facilities throughout northern and central New Jersey for the past 23 years.  Our team designs system solutions that meet the needs specific to your organization.  Surveillance storage is a security system component that will vary project to project and should be treated with an individualized approach.

In the not so distant past, video recordings weren’t as advanced as they are today in terms of image resolution, clarity, and noise distortion.  Recordings would often be deemed unusable due to their lack of clarity and they would typically be discarded freeing up storage space for new recordings.  Today, with the advent of IP cameras (internet protocol) and more advanced camera technology the recordings have become critical data sources that are considered valuable.  This means more and more end-users are interested in keeping recorded data for longer periods of time.  The obvious consequence is the need for more storage space.

There are many factors that affect what kind of surveillance storage solutions can and should be implemented at a facility.  The size of the project, existing infrastructure, and client budget are all critical determinants as to what type of storage should be implemented.  The camera type, camera quantity, compression standards, frame rates, motion detection, desired length of storage, and overall estimate of desired resolution all should be taken into account as well.

When it comes to storing surveillance data it is paramount that the integrity of the footage is not lost.  Traditionally surveillance footage would be stored on a DVR (digital video recorder), but it’s limitations within a networked system make it less than ideal.  With so much of the surveillance world developing around IP and network solutions it’s only natural that network storage solutions should arise.  NAS (network attached storage), SAN (storage area network), and DAS (direct attached storage) are all potential methods for storing surveillance data.  All have different installation requirements.  Some may call for extensive cabling and a large closet to store servers, but it all depends on the size and type of project.  According to Justin Schorn, vice president of product management for Aimetis, “The critical decision is choosing between a storage area networks (SAN) and network attached storage (NAS).”

The different storage devices vary in how they present information to the user and how data is accessed.  The NAS devices present data in a “file system” same with DAS, whereas SAN is presented in what is referred to as “block storage.”  DAS and NAS either attach directly to an existing network or the NVR (network video recorder).  SAN is essentially an extension of a DAS, but provides a higher storage capacity.

DAS is typically implemented in situations when expansion is not an option, the system performance requisites are static, and shared access is not necessary.  The reason being is DAS devices are limited to singular DVR or NVR applications.  SAN solutions are typically used in larger camera applications that may later require scalable options.  According to Lee Caswell, founder and chief marketing officer at Pivot3, “Many archivers can share the storage and the SAN platform introduces more reliability over NVR/DVR systems because there is no single point of failure.”  Common applications for SAN storage include airports, casinos, and prisons.

NAS devices are typically used in smaller surveillance applications as its performance isn’t as robust as SAN.  One of the advantages to NAS solutions is data can be easily accessed by anyone on the same protected network.  Lee says, “The advantage of the file system on the NAS platform is that it is easier to support a hybrid storage case as some storage occurs locally on self-contained NVRs/DVRs and extended storage is sent to a specific file on the NAS.”

Keeping high quality recorded data for longer periods of time can help local authorities with investigations and it can provide insight into your business that you otherwise wouldn’t observe.  While storing recorded footage from your surveillance system is critical to your overall security, it’s important to remember that the type of storage necessary will vary depending on the project parameters.  It is imperative to work with a licensed security system integrator to help evaluate security risks, the quantity of cameras needed, and how a surveillance storage system can be implemented to meet your requirements.  At Perfect Connections, Inc. we are committed to providing security systems that suit your specific needs.  We have been designing and installing comprehensive security systems at businesses throughout northern and central New Jersey since 1992.

If you live or run a business in Central or Northern New Jersey and would like information on any of the topics discussed above, please call 800-369-3962 or simply CLICK HERE.

Image Credit: Image by Dennis van Zuijlekom-Flickr-Creative Commons

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What is VoIP and how will it affect my security system?

June 11, 2015 By Leave a Comment

Telephone-Billy BrownWe live in an exciting time where it seems every day a new technology is being born.  Everything from our computers to our phones to our everyday accessories are advancing at a rapid pace.  The implications of a technology may not be fully realized until after the fact, and it may not always be an issue with the technology itself, but how it interacts with existing components of our already complex systems.  This is especially true of security system components.

In a comprehensive security system there are access controls, burglar and fire alarms, video surveillance, a monitoring service, and sometimes motion/glass break detectors.  With all of these moving parts security integrators have to understand the functions of each component and how they will affect one another.  As licensed security systems integrators our professionals at Perfect Connections, Inc. we deal with the changing technological environment by being educated and thoroughly evaluating what technologies will actually benefit our clients.  Our integrators have been providing comprehensive security system solutions to businesses throughout northern and central New Jersey for the past 23 years.

Many, if not most, security systems are migrating to a network based solution where system components are tied to an internet network.  This is where VoIP technology may come into play.  What is VoIP?  It stands for Voice over Internet Protocol.  Essentially VoIP technology allows voice signals to be transferred over a network versus the traditional POTS (plain old telephone service).  How does this tie into security systems?  In the not so distant past security system components were hardwired and heavily relied on traditional phone lines for communication capabilities.  Even with the surge of wireless components available there are still many hardwired systems that rely on the dependability of a phone line connection. VoIP technology essentially replaces the traditional phone line and can be used to bundle all communications, like cable and internet, into one service.

Sounds convenient, but like any technology there are bound to be issues, particularly with how it can potentially interfere with security systems.  Where you might run into trouble is when an alarm is triggered.  Typically, when an alarm is triggered a signal is sent to the monitoring station prompting them to alert the proper authorities.  Depending on the installation and the service, it could cause unpredictable or failed communication of alarm signals to the central monitoring station.  Some VoIP services can’t connect directly to 911 and on the dispatchers end they might not be able to see your phone number or address when you call, which is problematic when a response is needed.

The reasons why VoIP can cause unreliability are not always obvious especially to the end user.  According to Kenneth L. Gentile, a senior consulting engineer for Rolf Jensen & Associates Inc., “Digital alarm communication transmitters (DACTs) and other alarm transmitters initiate tones designed for transmission over POTS.”  Sometimes these tones meant for the monitoring station do not translate properly over VoIP lines due to signal distortion.

Installation error can be a factor in the reliability, or lack thereof, in VoIP services as well.  If the initial alarm wiring was installed on the existing telephone service it could prevent the alarm from transmitting properly and it’s up to your security systems integrator to recognize that. Alarm system tests can typically be run to ensure its operability, but according to Gentile, an on-site test with a VoIP service can’t always determine proper function or what the problem may be.  Instead he suggests VoIP service providers and the alarm monitoring service should be asked to conjointly demonstrate transmission of alarm signals under normal circumstances, when there is a power failure, and when VoIP is in use.  Doing so should help point out any potential issues with alarm signal transmission.  Gentile says, “VoIP service must be engineered so as not to jeopardize the essential emergency communications upon which public safety depends.”

Issues aside, VoIP service promises to be a beneficial technology.  Apparently it comes with great cost savings.  According to Eduard L. Telders, director of enterprise information security at T-Mobile, “VoIP can eliminate the entire expense stream of establishing and maintaining a circuit-switched network for telephone connections.”  Being able to bundle all communications into one service is appealing to end users and vendors alike.  It makes maintenance and service calls more convenient, having to call only one provider versus one for each service.  Facilities that employ VoIP technologies in conjunction with their security systems have the advantage of real-time response to criminal activity.  With VoIP, central monitoring stations can actually speak directly to an intruder caught on camera, transmitting a voice message through speakers installed at the subscribers on site location.

While it may have yet to be perfected VoIP technology seems to be a leading change in communication capabilities.  The implications it may have on security system transmissions and emergency responses are critical issues that need to be addressed by VoIP providers, security system integrators, monitoring services, emergency responders, and industry professionals.  Keep in mind that just because something is available, doesn’t make it the best option for your specific needs.  At Perfect Connections, Inc. our licensed integrators believe in providing comprehensive security solutions that will enhance the safety and security of your facility, not hinder it.  We have been installing comprehensive security systems at businesses throughout northern and central New Jersey since 1992, we have the experience and knowledge to design a system that will work best for you.

If you live or run a business in Central or Northern New Jersey and would like information on any of the topics discussed above, please call 800-369-3962 or simply CLICK HERE.

Image Credit: Image by Billy Brown-Flickr-Creative Commons

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Defining Edge Technology

June 9, 2015 By Leave a Comment

Todd Huffman-SurveillanceWhen it comes to security systems you may have heard the term “edge technology,” “edge analytics,” or “edge devices.”  What exactly do these terms mean and why are they important?  When talking about security systems “the edge” is typically used when referring to video surveillance components.  Every security system integrator and industry professional will likely have their own definition of what it means, but in summary “edge technology” refers to surveillance devices that operate, analyze, and record at their source versus transmitting all that information over a network to the system’s core.  In traditional surveillance systems there is a central server where recorded data from peripheral devices is stored and analyzed.  In an edge-based system cameras perform these functions locally.

Why is this pertinent information?  Depending on your specific situation using edge-based technology can provide more efficient surveillance processes and enhance the overall effectiveness of your security system.  As every situation is subjective a licensed security systems integrator should always be consulted when determining what type of components will serve your business best.  At Perfect Connections, Inc. our licensed security system integrators are committed to providing comprehensive security systems that exceed your expectations.  We have been installing comprehensive security systems at businesses throughout northern and central New Jersey for the past 23 years.  We know how to assess your security needs and implement relevant technologies that will help keep business running as usual.

Surveillance components that can be considered on “the edge” are IP cameras, video encoders, and network attached storage (NAS) devices.  These devices have recently become more advanced and their capabilities that were once unique to the central server of the security system continue to improve.  According to Steve Gorski, general manager at Mobotix, “Edge-based surveillance solves the bottleneck problem by using the camera to decentralize intelligence and video data.”  This means the cameras themselves are more intelligent and effective.

Edge-based technologies allow for higher image resolutions and the ability to compress them without the loss image quality.  Even with the use of high resolution IP cameras becoming more commonplace, in a traditional system, the images still have to travel to the central server to be stored and typically compressed; this is where image quality can be lost.   Edge technology helps reduce the need for exorbitant storage space on the central server as many edge devices are capable of storing data locally on SD memory cards or NAS devices.  Traditionally these types of storage options were primarily used as backups for the system, but they can now be implemented as the main recording devices in smaller applications.  Cutting down on the need for centralized storage will reduce the need for high bandwidth consumption, ultimately cutting costs.

According to Fredrik Nilsson, general manager for Axis Communications, “It’s estimated today that a staggering 99 percent of all recorded surveillance video is deleted before it’s ever seen.”  How does that make surveillance useful?  It really doesn’t except for use in forensic investigations or after the fact viewing, but with edge-technologies providing intelligence and analytics at the source, detection capabilities increase which creates a more effective system.  With smarter edge devices that can detect patterns, motion, facial recognition, license plates, camera tampering, and people count, you can avoid potential catastrophe that could be caused by deleting recordings to free up space.  These types of analytics provide a platform for real-time viewing that can even be streamed to mobile devices, which are also often considered part of “the edge” realm.  The ultimate goal always being prevention and proactive approaches rather than delayed after the fact reactions.

With any technology “the edge” is a work in progress and will continue to evolve.  It seems edge devices are primarily implemented in smaller applications where the camera need is less than 20.  One of the reasons being a server-based surveillance system can run more analytics per camera because of the CPU power, so the more cameras you have the more processing power you’ll likely need.  For smaller facilities and businesses with remote locations that need surveillance, edge devices are a viable option as they provide real-time analytics, can store footage locally, and don’t require a ton of bandwidth consumption.

At Perfect Connections, Inc. we are committed to providing security system solutions that fit your specific needs.  Our team of licensed integrators has been providing comprehensive security system solutions to businesses throughout northern and central New Jersey since 1992.  We realize that just because a new technology is available that doesn’t mean it is the appropriate solution to every problem.  Our integrators work with you to learn your needs and will design a custom system that addresses your subjective security risks.

If you live or run a business in Central or Northern New Jersey and would like information on any of the topics discussed above, please call 800-369-3962 or simply CLICK HERE.

Image Credit: Image by Todd Huffman-Flickr-Creative Commons

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NFC Technology-How Mobile Are We?

June 4, 2015 By Leave a Comment

Access-ErvinWe use our smartphones and other mobile devices for many functions in our daily lives.  It’s almost impossible to go through an entire day without seeing someone tapping, scrolling, or swiping through their phone, never mind using your own phone.  We’ve created a mobile environment where convenience lies in the palm of our hands.

Technological progression has taken us so far in a short amount of time; we can pay our bills on our phones, we can chat with someone a world away, we can make everyday purchases, and now they can be used as an extension of our security systems.  In particular as a means of access control and authentication in commercial applications using near field communication (NFC).  According to Jeremy Earles, Readers and Credentials Portfolio Manager for Allegion, NFC technology, “provides simplified transactions, data exchange and wireless connections between two devices that are in close proximity to each other…”  This is essentially the same technology you may have seen advertised by Samsung where two phones can be tapped together to share information, see HERE.

At Perfect Connections, Inc. our team of licensed professionals provide comprehensive security system solutions to businesses throughout northern and central New Jersey.  We have been helping a wide range of businesses secure their facilities for over 20 years.  As with any technology, progression in the realm of security components shows no signs of slowing.  At Perfect Connections we realize it is our responsibility to stay on top of these changes and provide our clients with solutions that are current but practical as well.

NFC technology is an exciting new venture in access control applications.  However, it has yet to become as ubiquitous as traditional access controls like key fobs, swipe cards, and proximity readers.  One of the many reasons being NFC technology has yet to become an innate feature in the spectrum of devices in circulation today.

In theory NFC access control would work by allowing your employees and authorized users to utilize their mobile device, likely their cellphone, as their access credential.  The user’s phone would have an embedded NFC chip that would wirelessly receive an authorized credential from an administrative control.  This process can be similar to how you would download an app or retrieve information stored in a cloud service; or it could be easily managed by plugging the phone into an administrative device via a USB cord.  Once the phone has the proper credential it can be used in the same fashion as a fob or proximity card, simply tap the phone or be within range of a reader that will grant or deny access.  Imagine the convenience!

With 5.9 billion, or 87% of the world’s population, being mobile subscribers it’s no wonder NFC technology is creating buzz among end users and security integrators alike.  Of those mobile subscribers 91% keep their phone within and arm’s length throughout the day and night.  It only makes sense that phones would become part of integrated security protocols.  With younger generations the desire for new and streamlined processes is endless, especially for those now entering the workforce.  They don’t want to be bothered with having to search through their pockets or purses for badges or fobs when their phone like an extension of their hand.  While NFC technology may not be the universal method for access control yet, the case for it exists today.

One of the many benefits NFC technology offers is no longer having to print or buy new ID badges which can be costly and time consuming.  It also allows you to change credentials on and as needed basis.  This would be helpful if you have a contract or temp worker who needs provisional access.  You would simply send or upload a temporary credential to their phone and when their job is done you can delete access from the administrative network.

According to Ron Oetjen, president of Intelligent Access Systems (IAS), NFC technology saves money by not having to replace lost or stolen card credentials.  Oetjen argues that security may be even better when using smartphones than cards or fobs considering how obsessively people guard them, and the fact that in order to use it as a credential the phone first has to be unlocked using a PIN or biometric identification.  So many companies already employ a BYOD (bring your own device) policy at work that the transition would be easy for the user.  If a phone is lost or stolen it can be remotely tracked, disabled, and/or wiped preventing an unauthorized user from gaining access.

Like any other developing technology, NFC is not perfect and consumer perception is still evolving.  Currently one of the major drawbacks is that it’s not universally integrated in mobile phones and access readers.  Certain manufacturers like Apple and Google have yet to include NFC technology in their devices making the user purchase external accessories that can be bulky and unattractive.  Then there are some businesses that don’t want to lose the traditional ID badge that displays a photo of the user for security reasons.  The issue of existing security infrastructure can be tricky too as it may require the removal and reinstallation of new system components which adds cost.

The world of security systems is constantly evolving.  This requires integrators and end users to be aware of changes that will affect and potentially enhance their systems.  NFC technology is an exciting addition to the access control component of a security system that will likely become more ubiquitous in the coming years.  It will provide a new level of security and convenience that has yet to be fully realized.  At Perfect Connections, Inc. our licensed integrators are constantly educating themselves on changes in the industry and how they may benefit our clients.  We provide comprehensive security systems that include access controls to businesses and facilities throughout northern and central New Jersey, and have been doing so since 1992.  Our experts will help guide you through the process from an initial security assessment to final installation, implementing technologies that are not only effective but make sense for your specific situation.

If you live or run a business in Central or Northern New Jersey and would like information on any of the topics discussed above, please call 800-369-3962 or simply CLICK HERE.

Image Credit: Image by Ervins Strauhmanis-Flickr-Creative Commons

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What Sets Us Apart

June 2, 2015 By Leave a Comment

logoWhen you’re starting any kind of project, what’s one of the first things you do?  In all likelihood you go to your computer, smartphone, or mobile device and open up a search engine.  You run search after search to find what you’re looking for.  In our connected world of the IoT (Internet of Thing) we are, at least partially, reliant on what we can find online.  You can find information on virtually anything.  This includes anything from how to properly stain a deck to how to choose which security system integrator is the best.

Entering almost any search will draw up a slew of options, so how do you choose?  Any company can toot their own horn and sound good on paper, or online for that matter.  That’s where customer reviews, testimonials, a personal reference, and researching the business comes in handy.  When it comes to installing a security system at your home or business you want to feel confident that who you hire is experienced, licensed, knowledgeable, and trustworthy.  At Perfect Connections, Inc. our team of licensed integrators design and install comprehensive security systems in homes and businesses throughout northern and central New Jersey.  We’ve been providing detailed and professional service for the past 23 years.  We specialize in custom designed security systems that typically include fire and burglar alarms, video surveillance, access control, alarm monitoring, and interactive services.

As a commercial and residential security system company, our team at Perfect Connections prides itself in providing systems and service that exceed your expectations.  Unlike other security system providers we’re confident we can create solutions to almost any issue you may have.  This includes thinking outside the box, literally, when it comes to designing a comprehensive security system.  Many integrators will limit themselves to the specifications of a security component and won’t get creative to manufacture a solution.  The same is true about structural obstacles, some companies will not even attempt to solve an installation challenge if they perceive it to be too difficult.  At Perfect Connections we’re problem solvers.  We exhaust all options before accepting defeat, and more often than not come up with a creative solution.

With Perfect Connections you know what you’re getting.  When we quote a job for specified work the price you’re quoted is the price you will pay, no added fees or upcharges.  Typically the only time you would end up paying more is if additional work is requested after the fact, but that doesn’t mean you’ll be charged more because of an unanticipated structural or component issue.

While we can’t necessarily prove the authenticity of an internet comment, we can present the facts about our company.  As a commercial and residential security systems provider in northern and central New Jersey, our team at Perfect Connections has the expertise and customer loyalty to prove our professional status.  Aside from offering quality products and installation, we truly value our customers and their needs.  Our typical customer base covers a wide range including homeowners, hospital and healthcare facilities, assisted living facilities, recycling and salvage yards, office buildings, and manufacturing facilities.  Nobody, and nothing, is perfect, but we are constantly working our hardest to ensure our clients’ needs are being met.  What sets us apart from the competition is what we offer, our commitment to quality service, and our ability to problem solve designing customized systems.

Available ONLY at Perfect Connections

  • We offer a 30-day money back guarantee if you are at all dissatisfied, no questions asked
  • There is a one year warranty of EVERYTHING we offer
  • We have a 98% customer loyalty rating
  • Perfect Connections has been in business since 1992 with more than 1,200 customers in Central and Northern New Jersey

What Else Do We Offer?

Perfect Connections The Other Guys
Live 24/7/365 support available Most expect you to call during business hours
Technicians on call 24/7 There is no standard
Immediate response in case of emergency (typical response is 45 seconds) Typically respond within minutes
Service & maintenance contracts available Only available at large security companies
Leasing & financing available Standard for most
Customers save 10-20% on L & P insurance Standard for most

 

With the level of service and products we provide, our team of licensed professionals will ensure the security of your home or business.  Our specialty is comprehensive customized security systems that include fire and burglar alarms, access control, video surveillance, alarm monitoring and interactive services.  If you live or run a business in Northern or Central New Jersey, don’t hesitate to give us a call at 800-369-3962 and visit our website for more information HERE.  Let us help you connect and protect what matters most.

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Security’s Role in Property Management

May 28, 2015 By Leave a Comment

Commercial BuildingAs a property manager you have a lot of people that depend on the safety and security of the real estate you oversee.  Whether or not you own the properties you rent, or work with a landlord in managing their properties, a bulk of the responsibility lies on your shoulders.  Your main goal is to attract responsible patrons, keep them, and build your brand.  How can you do that if the property you oversee is publicly perceived to be too risky or unsafe?  That’s the problem, if there has been an incident at a property that you own the public tends to remember and will likely steer clear of that address.

This negative reaction can be limited by implementing preventative security measures that meet the needs of your tenants and the risks associated with the surrounding area.  One of the best preventative measures you can take as a property manager is to incorporate a comprehensive security system in combination with defined property protocols.  At Perfect Connections, Inc. our licensed integrators provide comprehensive security system solutions that suit your specific needs.  We have been installing security systems in facilities and residences throughout northern and central New Jersey for the past 23 years.  Our team recognizes the challenges property managers face dealing with multiple properties both commercial and residential.  We specialize in comprehensive security systems that include fire and burglar alarms, access control solutions, video surveillance, and system monitoring.

Trying to determine what type of security system is necessary for a specific property can be difficult that’s why it is important to involve a security professional from the start.  This is especially true for new construction projects.  Involving a security integrator from the start will ensure you are getting the coverage you need and create a seamless installation process.

One of the first and most important procedures to tackle is a risk assessment.  A risk assessment should include a licensed security systems integrator and it should be performed as early on as possible.  This will help determine where your greatest security threats are and how best to tackle them.  The next step would be to design a custom security system that helps combat those threats.

While every security system application will be different dependent on the location there are some key components that will benefit most buildings.  Video surveillance is a major security feature that is essential to any comprehensive system.  The mere presence of a camera system is sometimes enough to deter potential criminals.  It helps keep an eye on your property even when you can’t be there, it also gives your tenants a peace of mind knowing their public spaces are being looked after.

Access control is another important piece of the security system pie.  It helps limit who and how people can gain entry and sometimes exit.  Access control can be implemented in a number of ways.  Often times a credential is issued to the approved users and they typically come in the form of a swipe card, a fob, or a proximity card.  These credentials are used in conjunction with an electronic reader installed by the desired entry point.  Using access control credentials instead of traditional keys helps prevent lost or stolen items from being duplicated.  A similar type of idea can be used with parking lots and garages as well.

Fire and burglar alarms in combination with access control, video surveillance, and an alarm monitoring service make for a comprehensive security system.  A security systems integrator helps ensure your fire alarm is installed and operates according to national and local codes.  Having an alarm monitoring service will help alert you and the proper authorities at the first sign of a disturbance.  With today’s technology there’s the potential to remotely monitor what is going on at your facilities through an app on your smartphone.  Mobile apps typically have the capability to send you notifications if an alarm is triggered, or you can customize the type of notifications you want to receive.  This could be particularly beneficial if you own multiple properties in different areas.  A security system is meant to be a purveyor of safety and convenience.  It helps protect your property investments and your patrons.

There is no “one-stop” security solution for any facility or residence.  That is why it is imperative to involve a security systems integrator, they will assess the risks associated with your particular facility and design a system that suits your specific needs. As a property manager you have people that depend on you to maintain the facilities they utilize, and security should be a factor in that maintenance.  Even if installing a security system isn’t your decision to make, it’s worth bringing up to whomever would make that choice.  Having a comprehensive security system can be a good selling point to your clients and a way to keep them.  Our team at Perfect Connections, Inc. has been providing comprehensive security system solutions to facilities throughout northern and central New Jersey since 1992.  We understand the value a security system can add to a facility and the sense of safety it instills in those it is meant to protect.

If you live, run a business, or manage properties in Central or Northern New Jersey and would like information on any of the topics discussed above, please call 800-369-3962 or simply CLICK HERE.

Image Credit: Image by Ines Hegedus-Garcia-Flickr-Creative Commons

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What is Hybrid Surveillance?

May 26, 2015 By Leave a Comment

Mike Mozart-surveillanceAs a business owner protecting your facility is always a top concern.  Are you getting the coverage you need?  If you have a comprehensive security system you’re already in a good position.  However, a security system is only as good as the sum of its parts.  One of the most crucial parts of a security system is the surveillance aspect.  Surveillance systems are the eyes that keep watch over your business even when you can’t.

Like any other technology surveillance equipment is constantly evolving through research and development that is meant to improve its efficiency.  In today’s IoT (Internet of Things) IP-based (Internet Protocol) systems are a driving force that is changing the role of surveillance in comprehensive security.  But not everyone is so keen on the uptake.  Prior to the inception of IP cameras and network devices the world was and has been dominated by analog cameras and DVR devices (Digital Video Recording).  If you have existing surveillance equipment, chances are it’s a legacy analog system.

While the IP surveillance trend is picking up, there are still more than 40 million analog cameras in operation around the world today.  Making the switch from analog to IP isn’t an easy transition for everyone and integrators have become increasingly aware.  Fortunately there are hybrid solutions that allow you to work with your existing analog infrastructure and start your migration to an IP-based system.  At Perfect Connections, Inc. our team of licensed integrators work with you to provide comprehensive security solutions that meet your needs.  Our experts have been providing comprehensive security system solutions, including surveillance, to businesses throughout northern and central New Jersey for that past 23 years.  We recognize the value technology adds to the security systems we install and how they can benefit our customers.

Why replace an analog system?  To be fair, analog systems have filled a security need since the beginning of surveillance that would have otherwise gone unfulfilled.  But just like any technology, progress is always pushing the envelope of what is relevant and effective.  Look at smartphones, they are constantly evolving, every year a new model with new features that jettisons society forward.  While businesses aren’t necessarily turning over their surveillance systems at the same rate, the growing trend is leaning towards IP and network based solutions.

Hybrid solutions for companies that aren’t ready to make the full switch to IP just yet offer the benefits of a more effective system that will ease the transition when the time is right.  According to Mark Collett, general manager of Sony Security Systems Division, “With hybrid solutions, you can get the best of both worlds—the near-zero latency of analog plus IP’s HD imaging quality.”

Video encoders are the catalyst for the hybrid solution, replacing out of date and expensive DVRs.  DVRs were traditionally responsible for storing and recording footage captured by connected surveillance cameras.  According to James Marcella, a technologist in the security and IT industries, a video encoder is, “an open-platform technology that acts as a bridge between the analog and digital world by essentially turning an analog investment into IP cameras.”  Video encoders would allow you to make use of existing infrastructure by attaching to the coaxial cable from you analog system, transforming the analog signal into a digital stream.

Many industry experts consider DVRs to be one of the most expensive pieces of equipment the consumer will purchase, and they are typically outlived by the analog cameras.  Also, they are not dependable, if they go down so does the whole surveillance system, and this could happen at a critical moment.  Video encoders are capable of running on power over Ethernet that can be tied to a backup power supply, keeping you covered no matter what.  You can also employ redundancies like NAS devices (Network Attached Storage) and SD memory cards to help prevent recording loss.

DVRs lack the image resolution, edge intelligence, and network capabilities that a video encoder can offer.  The frames per second rate (fps) is what creates a smoother clearer image, the higher the better especially in high motion scenarios.  Video encoders are capable of capturing images at up to 60fps whereas DVRs only go up to 15fps.  DVR intelligence is typically limited to whatever the manufacturer specifications have been set to.  Video encoders open the door to third party intelligent applications which allow you to choose video management software from virtually any provider in the connected world.  This creates a platform for advanced video analytics.

There is a large storage and scalability disparity between DVRs and video encoders.  DVRs typically have a low tolerance for the quantity of cameras they can accommodate which can leave a business vulnerable by not being able to cover risky areas.  On the other hand video encoders offer virtually limitless retention by being highly scalable.  Video encoders have the ability to accommodate single cameras and there are some units that can accommodate up to 84 cameras making them a highly flexible and effective solution for a large or small facility.

The hybrid solution allows you to keep existing analog cameras and infrastructure and as the cameras die or warrant replacement, they can easily be swapped out for IP creating a smoother transition.  Remote monitoring is another benefit to opting for a hybrid solution.  This adds a level of security you can’t obtain from an analog system, being able to login to your surveillance system to see what is going on at your facility when you can’t be there.

Hybrid solutions are an economic and less disruptive option if you’re not fully committed to taking the IP plunge, even though progress will continue to push us in that direction.  If you opt for a hybrid solution or aren’t sure what to do always consult a licensed professional to ensure proper application and installation.  At Perfect Connections, Inc. our licensed integrators have been providing comprehensive security solutions to businesses throughout northern and central New Jersey since 1992.  We can guide you through the process of creating a system that meets your specific needs, from an initial assessment to final installation.

If you live or run a business in Central or Northern New Jersey and would like information on any of the topics discussed above, please call 800-369-3962 or simply CLICK HERE.

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What is Z-Wave Technology?

May 21, 2015 By Leave a Comment

Smart home AccessIn the wake of home automation, smart home, or connected home technology you may have come across the term Z-Wave technology.  What is it?  Z-Wave technology is, “a wireless technology that makes regular household products, like lights, door locks and thermostats ‘smart’.”  It’s what allows your home devices to “talk” to each other and be controlled remotely via your mobile device.  Why is this important?  Well, if you have home automation or been considering it, it’s all about ease of integration, flexibility, and interoperability.  Home automation and its perspective devices are an integral part of a comprehensive home security system.  At Perfect Connections, Inc. our licensed integrators have been providing comprehensive home security solutions for the past 23 years.  We believe in making your life easier and more convenient by providing technologies that not only operate effectively but help provide superior protection.

Having strong communication between devices is crucial to the efficacy of your system.  It seems Z-Wave technology has the majority grip on the market as it stand today, one of the main reasons being it boasts communication capabilities for more than 1,100 products from over 300 different manufacturers.  This is beneficial to integrators and end-users alike.  The quantity of smart products that operate on Z-Wave technology opens the door to highly flexible smart home applications.  This means you can outfit your entire house with automation devices that can be controlled from your central control panel or a single application on your mobile device versus having to control devices piecemeal because they don’t operate on the same technology.

According to Mark Walters, chairman of the Z-Wave Alliance, “…greater than 80 percent of the North American security company-based lifestyle solutions are powered by Z-Wave.”  The wide breadth of automation product availability within the Z-Wave family provides immense system scalability for homeowners and integrators.  Meaning your initial product installations are not finite.  Security and automation devices can be added on an as needed basis.  For example, you may start with automated door locks, lighting, and garage door control but you may find that with time your needs expand to temperature management, skylight controls, and/or guarding against potential water damage; it’s always nice to only have to go through the installation process once, but it’s comforting to know you have options after the fact.  While most homeowners rely on the experts to properly install devices in their home, the range of Z-Wave technology products does open the door to a more DIY approach.  However, it is important to note that it is always wise to consult a licensed security system integrator to ensure proper product installation and operation.  This technology also provides an open platform for integrators and consumers who prefer products from a specific manufacturer, making it easier to get exactly what you want.

What about existing household technologies, will they be affected by Z-Wave home automation devices?  Today our lives are inundated with technology, your home probably has a slew of devices that operate on Wi-Fi or Bluetooth.  The potential issue with a house full of devices operating simultaneously is the communication disruption they can incur on one another.  Luckily with Z-Wave technology you don’t have to worry about interference with or from other household devices.  Its operational capabilities were designed specifically for home control.  It’s a low energy consumption, bandwidth efficient technology that won’t inhibit other home devices.  Z-Wave technology also has a vast international presence throughout Europe further expanding their territory for consistency, device compatibility, and home automation integration.

Home automation is a facet of comprehensive security systems that improves a homeowners posture in security.  It is meant to improve lives through convenience and seamless integration.  With home automation you can turn lights on and off remotely with the tap of your finger on your mobile device.  You can arm or disarm your alarm system while on vacation.  You can monitor an aging loved one who wants to maintain a level of independence by tracking their activity on your smartphone.  Or you can use it to receive instant notifications of real time events like your kids arrival home from school.  Like any system, home automation is only as good as the sum of its parts and the technology it operates on.

Z-Wave technology is the means by which many automation devices communicate with each other and the system as a whole.  The strong hold it has on the market today seems to prove it’s effectiveness and dependability.  It creates flexibility in product selection and system integration without interfering with existing household devices.  Chances are if you already have home automation as part of your security system your devices operate on Z-Wave technology.  This technology and the devices it encompasses show no signs of slowing down in our age of technological progression.

Our licensed integrators at Perfect Connections, Inc. have been providing custom and comprehensive security system solutions to homes throughout northern and central New Jersey since 1992.  We believe in providing technologies that enhance your home’s security and home automation devices do just that.  Home automation is part of a comprehensive security system which should include fire and burglar alarms, video surveillance, access control, and a monitoring service.  We help your home security stay relevant and provide technology that improves your quality of life.

If you live or run a business in Central or Northern New Jersey and would like information on any of the topics discussed above, please call 800-369-3962 or simply CLICK HERE.

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False Alarms

May 19, 2015 By Leave a Comment

False alarm may cost a life-Shannon ClarkIf you have a security system you might already understand the consequences of a false alarm.  It is not something to be taken lightly and can have serious implications.  False alarms can happen for any number of reasons and it’s important to understand why and how best to avoid them.  No security system is perfect, and false alarms are bound to happen, but as end users and integrators it is our duty to try to minimize them.  At Perfect Connections, Inc. our licensed integrators have been providing comprehensive security system solutions to businesses throughout northern and central New Jersey since 1992.  They are knowledgeable about the products they install and can provide useful information on system function and upkeep to help avoid any mishaps.

As technology progresses and advancements in security manufacturing lead to better products it’s likely the instance of a false alarm or dispatch will be lessened.  According to Ron Walters, director with the Security Industry Alarm Coalition (SIAC), prior to the 90’s false alarms were typically attributed to faulty security products.  Since then manufacturers have been and continue to produce quality products, however that doesn’t guarantee proper application and use.  Accurate installation and usage lies the hands of the security integrator and the end user.  That is why it is critical to hire a licensed security expert for system installation and user specifications.  It is also important that the end user has an understanding of what is expected of them in order to avoid false dispatches.  Unfortunately, approximately 15% of false alarms are considered to be caused by user error.

In a world where there are an estimated 35-36 million alarms in use, according to Stan Martin who is the executive director of the SIAC, false alarms are an unavoidable evil. False alarms and dispatches are an annoyance for end users, but their ramifications don’t end there.  They take valuable time and resources away from emergency responders that might otherwise be needed at an actual crisis.  If you have too many false alarms it can create a “boy cried wolf” situation where authorities might be more hesitant to respond.  On top of all that you could end up paying substantial fines for repeat offenses.  Recurring false alarms that go unchecked can create tension between local authorities, end users, and security integrators.  But negative impacts aside, the SIAC reports that 90% of law enforcement still consider alarm industry professionals valuable allies.

Sometimes it’s difficult to pinpoint the cause of a false alarm as it could have been a situation where an intruder was attempting a break-in and escaped before authorities arrived making it appear like a false alarm.  This is where video surveillance, alarm monitoring, and remote system access come in handy.  Being able to tap into your facility’s surveillance system and visually verify whether or not an intruder is or was present, is a critical time and resources saver.  With remote access via an app on your smartphone or mobile device you can do just that.  The beauty of remote access is you don’t have to physically be on site to see what is going on at your facility.  Having a monitoring service will also help determine whether or not there is an actual emergency and whether or not authorities should be dispatched.  An added benefit to having video surveillance is even if the perpetrator escapes before authorities arrive, the recorded footage can be used to aid an investigation and hopefully identify the intruder.

Aside from having proper security equipment installed there are some helpful tips for end users to keep in mind that will help avoid pesky false alarms.  One, always know your alarm code and be sure all windows and doors are secured before arming your system.  Two, be sure you get your system tested regularly, it’s typical to have an annual inspection but some situations might require quarterly or more frequent tests.  Be sure critical sensors and smoke detectors are adequately covered during any construction or building modification to avoid disruptions caused by debris.  Lastly, always consult a licensed security system provider with any maintenance or care questions.

While false alarms aren’t completely avoidable, you can lessen the chances of them happening to you.  Hiring a licensed security system integrator who is knowledgeable and has extensive installation experience is key.  Installing a comprehensive security system that includes video surveillance, fire and burglar alarms, access control, and a monitoring service will provide complete coverage and reduce the risk of false dispatches and alarms.  At Perfect Connections, Inc. our licensed professionals have been providing comprehensive security systems to businesses throughout northern and central New Jersey for the past 23 years.  Our technicians have the experience and expertise to install security devices and can help educate you on proper usage.

If you live or run a business in Central or Northern New Jersey and would like information on any of the topics discussed above, please call 800-369-3962 or simply CLICK HERE.

Image Credit: Image by Shannon Clark-Flickr-Creative Commons

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