About Julia

Julia is the Marketing Associate at Perfect Connections.
Since 1992 Perfect Connections has been the leading security systems company in central and northern New Jersey for custom home & commercial security systems. With decades of experience in the security industry, they are a trusted, expert source for the best security systems solutions. If you are in central and northern New Jersey CLICK HERE NOW to download our FREE REPORT, "3 Things You Must Know Before Hiring A Security Company".. For more information call us 800-369-3962

Questions to Ask When Searching for the Right Security System

January 12, 2016 By Leave a Comment

 

Picking the right security system for you business or your home can be difficult. There are so many different options from brands to levels of protection that a system offers, and it can be hard to figure out which security system will be right for you. So what kind of things should you ask when deciding on a system? Here are a few:Robber-Cartoon

  1. What is it that I want to protect?
  2. What level of security will I need for what I am trying to protect?
  3. Will just an alarm system suffice? Or do I want to have a camera system as well?
  4. How much do I want to spend on a security system?
  5. How many people will need to have access to the system?

 

These are just some of the things that you will want to consider when looking into a security system. Another thing to look for when installing a system is a company that offers the things you are looking for. Perfect Connections, Inc. provides many different types of systems and can help you answer these questions to decide what system would be best for you! So, if you live or run a business in Central or Northern New Jersey and would like to find out more about what system would be right for you, please call 800-369-3962 or simply CLICK HERE.

Image from CheckPoint Security

 

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From Analog to IP: Making the Switch

November 3, 2015 By Leave a Comment

If you’ve had a surveillance system installed within the past decade it’s more than likely that it’s either an analog or IP (Internet Protocol) system.  So what’s the difference?  Analog typically refers to an older technology that doesn’t use Ethernet protocol.  IP includes “IP-addressable items,” the cabling, and network equipment used to connect all components to an Ethernet networked system.  As people transition to a fully digital IP system there is some overlapping of the two technologies creating hybrids. Making the switch from analog to IP isn’t always as daunting as it may seem and there are options that make the transition easier over time.

So why make the switch from analog to IP?  For one, a fully digital IP system will have improved performance over an analog system.  Many IP cameras are equipped with features like, “advanced digital signal processing, optical zoom lenses, wide dynamic range, on-board analytics and auto image stabilizers…” These features in conjunction with high resolution megapixel cameras provide better coverage and the ability to cover more area with less cameras.  Being able to expand or re-configure, also referred to as scalability, comes easily with an IP system.  This is an advantage to any organization especially one that plans on expanding or renovating in the future as the initial investment cost isn’t lost in the process.

With IP surveillance systems comes advanced analytics.  That means footage can be monitored, recorded, interpreted, archived, and retrieved by the central server as well as peripheral devices.  How is this beneficial?  It helps when looking for specific recordings as a search can be initiated versus having to view hours of useless footage.  If an alarm is activated this type of intelligence can be used to zoom in on what is setting it off which cuts down on time looking for what it might be.

There’s also a flexibility that comes with converting to an IP system.  It makes system integration easier when it comes to adding features like access control, alarms, and extra cameras.  You also have more of a reason to store a higher volume of footage with an IP system because the image quality is clearer and be accessed easily.  Having an IP system allows for ease of software upgrades which helps keep it relevant.  In that sense IP is worth the initial up front cost as it is more adaptable to future technologies and won’t require extensive re-cabling and labor in years to come.

Does this mean you have to completely abandon your analog system all at once?  Not necessarily.  As each system is different the only real way to tell what will need to be done is to hire a security systems expert to do an in person assessment of the current situation.  One option might be to use the existing analog equipment and simply add converters to the camera and network switch ends of the cabling.  This creates a sort of hybrid system where you’re using existing coax cable from the analog system but the converters allow you to add IP cameras; they don’t have to rely on your company’s network and can still be recorded on your DVR, NVR, or VMS (Digital Video Recorder, Network Video Recorder, and Video Management System).

The benefit to a hybrid system is you don’t lose out on the initial investment of the original system and it allows for easy add-ons, upgrades and replacements of IP technology.  The other option is to completely remove all analog devices and cabling and start over with a new IP system.  Sometimes IP systems can utilize existing analog infrastructures so that could be an alternative to starting from scratch.  Remember if you have an IT department at your facility it is important to include them in the process to ensure a seamless integration.

Whether you’re looking to upgrade to and IP system all at once or try the hybrid approach it’s key to include a licensed security systems expert from the beginning.  They can help guide you through the process from start to finish.  We understand that each facility is unique and requires individualized security solutions.

If you live or run a business in Central or Northern New Jersey and would like information on any of the topics discussed above, please call 800-369-3962 or simply CLICK HERE.

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Dumpster Difficulties: How to Avoid Them

October 13, 2015 By Leave a Comment

Most businesses and office buildings have a dumpster outside the building. While these are “accessible” to everyone, they are not for everyone to use. However, many people will throw their trash in dumpsters that they have such easy access to anyway, causing businesses to spend hundreds of additional dollars to get extra days of trash pickup. So how can you protect yourself from this expensive nuisance? Here are a few ways!

One way that you can prevent this from happening is to have your dumpster in an enclosed area. This will prevent people from dumping their trash in your dumpster because they will no longer have unrestricted access to it.

Another way to prevent this is to make sure that you keep your dumpster away from any high traffic areas. By keeping it out of plain sight, people often wont even know that it is there, and therefore wont use it to dump their trash. Something on the flip side of this that can help is to keep your dumpster in a well lit area. Doing this will often prevent people from illegally dumping in your dumpster because they know that they can then be seen.

Finally, a video surveillance system can be used to identify who is using your dumpster. Not only does the presence of a camera deter unwanted activities, but it can also help you to identify who is using your dumpster.

A combination of these options, or even just one of these, can be used to protect your dumpster from unwanted users, and save you hundreds of dollars in trash pickup.

If you live or run a business in Central or Northern New Jersey and would like information on any of the topics discussed above, please call 800-369-3962 or simply CLICK HERE.

Image credit: Great Lakes Fence Co.

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Late-Night Office Security

September 30, 2015 By Leave a Comment

When running an office, it is important to make sure that you are keeping your staff both happy and safe, but feeling confident that you are keeping them safe can become difficult when they stay late at night. If keeping your staff who go want to stay late is something of concern for you, there are a couple of things you can do to ensure that they will not be at risk if they stay late, and especially if they are staying alone.

One thing that can be done to ensure your employees’ safety after hours is to make sure that there is a clear plan for those who are last in the office. It can be helpful to create a system in which the last few people in the office make sure to notify each other that they are the last ones, and also that they notify others of when they are leaving. Along with this, it can be helpful to make sure that either all doors are locked, or that only one if left unlocked when there are fewer people left. This helps to make everyone aware when they are alone and when there are less people in the office later at night.

Another thing that can be done to ensure office safety for those who work late is to install a security camera system at the entrances to the office. This provides two layers of security because it is a deterrent for any unwanted visitors who may attempt to come into the office, and it also records anyone who is entering and exiting the office.

Key Card System

Image from Safe Tech

An additional layer of security that can be applied is a key card system. In this case, employees can be given key cards that will unlock doors to the office. In this case, the doors to the office can remain locked from the outside at all times, or just during certain hours of the day. This would not only provide security after hours, but would also have the potential to provide security during the day if this was something that you chose to apply to the office 24 hours a day. This is also something that can be coupled with a security camera system for additional security.

Both the combination and individual use of all of these systems can help to secure your workplace, especially for employees that stay after hours and are sometimes left at the office alone, and can give you the peace of mind that your workplace is always a safe place.

If you live or run a business in Central or Northern New Jersey and would like information on any of the topics discussed above, please call 800-369-3962 or simply CLICK HERE.

Filed Under: Business Security Systems

The Options with Intercoms

September 22, 2015 By Leave a Comment

In an office situation, depending upon the location and the kind of products that you keep in your office, there are different levels of security that you might want to consider, especially when you have a situation where you are in need of keeping your office doors locked through the duration of the day. In this case, it can become a hassle to have employees going to the door so often because it can be disruptive to the workday. So in this case, many employers might ask, what can I do to secure my workplace, but also limit interruptions to promote productivity? There are a few answers to this question, and it will all depend on how secure and how complex you want your system to be.

In terms of building codes, this is likely going to mean something that will lock only from the outside, making it easy for people to leave in case of emergency. Depending on the kind of locks the doors in your office building have and if they are capable of locking from only one side, this may require you to change some of the locks. Additionally, you will have to make sure that you have doors that close on their own so that the doors can lock again after each person walks through them.

When considering the intensity of your system, you will have to consider a few things, primarily the level of security that you desire. The first option is to have a door that is always locked with a doorbell. This situation, however, would be one in which someone has to go let whomever is at the door in. The next option would be to always have your door locked, and use an intercom to screen those asking for permission to enter your building. In this case, you would still need to get up and physically let someone in. An intercom with an additional door release would be the next step. In this case, you can communicate with the person who wants to come in, and let them in remotely. After that, the next upgrade is to have a video intercom with a door release. This will also allow you to see people that are requesting access. The final and highest level of security, and also the most complex, is a standalone camera with an intercom that has a video recorder, as well as a door release. These are the levels of systems that one could use to maintain security in an office space.

In any situation, you need to consider all of the components that can come with a buzzer system. You need to make sure you have the proper hardware in terms on entry ways and locks, you have to consider to what degree you want to monitor or record who is coming into your building, and you need to make sure that whatever you do, you are in compliance with all building and fire codes.

If you live or run a business in Central or Northern New Jersey and would like information on any of the topics discussed above, please call 800-369-3962 or simply CLICK HERE.

 

Photo courtesy of: AIPHONE

Filed Under: Business Security Systems

What should you look for in a video surveillance system?

September 15, 2015 By Leave a Comment

Video surveillance systems can be beneficial for a number of reasons. They are often installed to prevent burglaries and vandalism, but can also be used to promote neighborhood or office safety, in addition to increasing peace of mind if used in a home environment. When installing a video surveillance system, whether it is for your home, your office, or for any other setting, there are a number of things to consider. First, you need to think about the area that you want to keep any eye on, as well as the type of surveillance system and cameras you want. All of these factors will help you to decide what kind of system is best for your situation.

The first question you want to consider is how many cameras do you think that you will need? Think about the size of the property you are looking to protect, and the perspective that a camera will you give you in various locations. Additionally, you need to consider what the areas are that you want to cover. If there are outdoor areas, you need cameras that can stand up to weather, whereas for an indoor setting you would not need to look for weatherproof options, which can often be more expensive. You also need to consider the time of day that you will be using your system: daytime, nighttime, or both. All of these factors play will play into your decision about what kind of camera you will need.

Security Camera

After deciding what types of cameras you need for your space, you will want to think about the specific places that you want to have your cameras to be that will give you the best and widest ranges of visibility. These places will likely be at entrances and exits to the building, near garage doors, and by exterior or unattached buildings. If the video surveillance system is for a place of business, you will likely want to consider what areas typically have high traffic, and target these areas for camera installation.

Something else to consider when thinking about a video surveillance system is how you want to set up your data storage system. There are many options where you can save video footage onto a hard drive, and other options that save to this data into a cloud for storage. Along with this you will want to consider how much storage you think you will need. This will depend on two factors that affect the amount of data your system will use: both the quality of videos, and how long you plan to save video footage for. One final thing to consider is whether you will want to have access to a camera’s live feed, or if you will only want to be able to go back and look at footage when necessary. This will also contribute to the amount of storage space you’ll need, as well as help you to determine if your system will need the capability to connect to the Internet. This will also help you to determine if you want to have an analog camera, or an IP camera.

Once you have thought through this criteria and made decisions about what you think will work best for you and your space, you will be ready to look for a video surveillance system!

If you live or run a business in Central or Northern New Jersey and would like information on any of the topics discussed above, please call 800-369-3962 or simply CLICK HERE.

Image credit: Ricco Security

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How The IoT is Changing Physical Security

July 2, 2015 By Leave a Comment

Jonathan Briggs-Network CableOur world is constantly changing and evolving.  Progression is an inevitable force that influences the way we live our daily lives.  This is especially true of advancements made in the techy devices we interact with on a daily basis.  Everything from our smartphones to our security systems.  It’s the manner in how we interact with all of these devices that is driving innovation and product design.  The internet and networking of devices is creating a connected environment that offers ultimate convenience and changes how we perceive the potential of security systems.

At Perfect Connections, Inc. our licensed integrators provide comprehensive security systems to businesses and homes throughout northern and central New Jersey.  We believe in installing quality systems that are in line with the best technological advancements the market has to offer.  This doesn’t mean we use the trendiest devices for the sake of being “trendy,” it means evaluating current products that will add value and provide a platform for future adaptation.  With the Internet of Things (IoT) it’s imperative to implement devices that are not only relevant but can stand the test of time, within reason.

The definition of the IoT can be summed up as, “the interconnection of uniquely identifiable embedded computing devices within the existing internet infrastructure without requiring human-to-human or human-to-computer interaction.”  This means devices that are able to “talk” to one another via an internet connection without third part interference.  An example would be a motion detector that automatically uploads a video clip to an authorized smartphone when it senses movement.  The IoT is influencing changes in security system components like video cameras, access controls, recording equipment, fire and burglar alarms, locks, and monitoring services.  The devices themselves are evolving but so is the manner in which end users and system operators interact with them.

A higher level of remote connectivity to security systems and their components is a result of the IoT.  End-users can now login to security systems and their devices via an app on their mobile device.  This would allow the business owner who is away on vacation to periodically check-in on the day-to-day by logging into their surveillance system on their smartphone.  The homeowner who forgot to lock their doors and arm their system can now do so remotely via a mobile device or computer.  Automated notifications can be setup to send an alert when an alarm is triggered, someone tries to gain entry without proper access credentials, when a camera or motion detector capture movement within their range; the possibilities are extensive and continue to be developed.

According to Steve Hausman, president of Hausman Technology Keynotes, we are still at the beginning of the “IoT revolution.”  Some research suggest by the year 2020 there will be over 30 billion wirelessly connected devices in operation.  With everything becoming more and more connected one has to wonder, what are the risks?  In this highly connected world, there is a plethora of data being recorded, stored, and shared but who has access and rights to this data?  Therein lies the problem.

As with anything connected to the internet, the risk of being hacked or stolen is inherent.  In the security world this would be a problem for IP cameras, cloud storage and recording solutions, networked access controls, and basically anything running on or connected to an internet network.  With that in mind, industry professionals and developers are continuously working on solutions to prevent and minimize vulnerability.

Hausman says, “Security standards need to be established and enforced at the design and manufacturing levels.  As the IoT evolves, we can also expect that society will not only adapt to its usefulness but come to expect that appropriate safeguards be implemented to ensure both privacy and security.”  Today, those “safeguards” are being provided by licensed security integrators who understand the risks associated with system automation and the IoT.  Often times this means strong encryptions for not only the network, but the connected devices as well.

The IoT isn’t something that’s going to disappear.  Its presence in the security industry will continue to shape the way manufacturers develop products and how they are implemented by security integrators.  As licensed professionals our integrators at Perfect Connections, Inc. provide comprehensive security system solutions to businesses and homes throughout northern and central New Jersey, and have been doing so for the past 23 years.  Our team has witnessed decades of advancements in the industry.  We realize it is our duty to continue our own education as well as offer knowledge to our customers when implementing new technologies and component counterparts.

If you live or run a business in Central or Northern New Jersey and would like information on any of the topics discussed above, please call 800-369-3962 or simply CLICK HERE.

Image Credit: Image by Jonathan Briggs-Flickr-Creative Commons

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How Perfect Connections Does Security Systems

June 30, 2015 By Leave a Comment

Security-American Advisors GroupComprehensive security systems are what help maintain a safe and secure work environment or home.  As a consumer it is in your best interest to hire a systems integrator with experience, knowledge, and know-how, but how do you tell the good from the “just okay” or bad?  Any company can spout off how many years experience they have or jobs they’ve completed, that doesn’t really give you much insight into how they operate and solve problems.

At Perfect Connections, Inc. our integrators are licensed and provide a more individualized approach to any security problem you may have.  Many competitors will offer standardized solutions that may not fit your specific needs.  They do this simply to increase profits without considering “what is it potentially costing my client?”  Our team at Perfect Connections puts the customer first and we do so through our client services, problem solving techniques, and determination to get the job done right.  We have been providing comprehensive security system solutions to homes and a range of businesses throughout northern and central New Jersey for the past 23 years.  Our customer loyalty means the world to us, so without inflating our egos let’s look at what makes us stand out.

Some of the larger security systems companies out there will use a “one size fits all” mentality when it comes to system design.  This is not an effective way to protect your business or home.  Every establishment and home is unique with extraneous factors that pose different risks.  Designing a comprehensive security system takes a customized approach.

You likely wouldn’t implement the same system configuration in an assisted living facility as you would a manufacturing plant, right?  Right!  You may use similar system components like a means of access control and surveillance, but their applications would be different and specific to their respective locations.  At Perfect Connections we believe in performing on site risk assessments and listening to our clients’ concerns to help determine the design, layout, and components necessary to provide adequate coverage.

As with any technology, security systems are susceptible to imperfections.  This could be imperfections in system components or imperfections caused by an external factor, like existing infrastructure disturbances.  Often times when there are obstructions or architectural issues alarm system equipment may not function optimally.

In the event a system isn’t operating properly our team of licensed integrators will run tests on the equipment and find the root of the actual problem.  Other companies act in haste and often times don’t look for the actual cause of the issue.  Instead they’ll assume it’s a total system malfunction and tear the whole thing out and start over.  This is a costly and inefficient problem solving method.  Our team does their due diligence to solve the problem accurately and efficiently, and we won’t give up until the issue is resolved.

At Perfect Connections we believe a comprehensive security system includes access control, video surveillance, fire and burglar alarms, smoke and carbon monoxide detectors, home automation, and a monitoring service.  These individual components together create a system that provide unmatched coverage for your home or business.  As an independent alarm company we’re not limited to one manufacturer’s offerings, which allows us to use the components that will work the best in your specific application and that are most cost effective.

As licensed security system integrators our team has been providing solutions to businesses and homes throughout northern and central New Jersey since 1992.  Our experience and continued education has enabled us to evolve to meet the changing needs of our clients.  If you’re looking for an alarm system for your home or business know that you won’t be just another number at Perfect Connections.

If you live or run a business in Central or Northern New Jersey and would like information on any of the topics discussed above, please call 800-369-3962 or simply CLICK HERE.

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Why Does an Assisted Living Facility Need a Security System?

June 25, 2015 By Leave a Comment

Assisted Living FacilityAssisted living facilities are dynamic environments.  You have occupants with varying levels of medical needs alongside administrative, medical, and visiting personnel.  It’s a somewhat complex security issue because residents and staff need to be able to move throughout the facility freely, but unauthorized entrants must somehow be kept out.  The mental health and acuity of residents can also be a cause for concern.  In an aging population medical conditions like dementia and Alzheimer’s can cause residents to wander off or get lost which is a major concern for staff and resident relatives.  Thankfully by implementing security system solutions many of these concerns can be addressed.

At Perfect Connections, Inc. our licensed security system integrators have been providing comprehensive security solutions to healthcare facilities throughout northern and central New Jersey for the past 23 years.  Our team understands the importance of securing assisted living facilities isn’t solely about protecting physical assets, it’s about ensuring the safety and security of the people that live and work there.  It’s about providing a peace of mind to not only the staff and residents, but resident’s families as well.

Comprehensive security systems should include fire alarms, smoke and carbon monoxide detectors, burglar alarms, a surveillance system, access control, and a monitoring service.  One of the most important components that should concern assisted living facilities is access control.  Access control can be implemented in a number of ways and an assisted living facility may require more than one mode.

The on-site staff will likely need access to areas where medication is stored and administrative offices, supply rooms, and medical records etc.  Access not only has to be convenient, but limited to authorized staff.  The reason this can sometimes be challenging is because residents want to be able to roam throughout the facility freely as do visitors.  Fortunately with access control solutions the chances of a resident or visitor wandering into a restricted area are lowered significantly.

By installing readers at entries and distributing credentials (fobs, swipe cards, and proximity cards) to authorized users, access will be limited.  The benefit of using readers in conjunction with credentials vs traditional locks and keys is you don’t have to worry about lost or stolen keys.  Cards and fobs can be remotely disabled whereas a lost key may never be recovered which ultimately leads to changing out the locks and over time that can be costly.

According to Mark Jarman, President of Inovonics, “…the assisted living market has changed from one of simply providing clinical care, much like hospitals, to sprawling campuses which are often a blend of independent living, assisted living and skilled nursing services.”  This creates a more complex environment that requires increased safety and vigilance.  Assisted living facilities are full of activity, the constant coming and going of staff, residents, and visitors, it can be challenging to keep an eye on everything, that’s why having a surveillance system is vital.  It’s a helpful tool that allows staff to keep track of patients that might have the tendency to wander and it gives residents a peace of mind.  In the event an intruder is able to gain access to the facility, surveillance will help authorities catch the perpetrator and depending on the type of system, it can even be setup to send real-time alerts to staff members on their mobile devices.

Aside from surveillance and access control solutions it’s imperative and likely required by local and national laws to have a fire alarm system and smoke and carbon monoxide detectors.  Fire alarm systems and detectors are lifesaving components that when tied to a monitored security system become even more effective.  With a monitored system, when an alarm sounds, a signal is sent to the monitoring station which then immediately alerts emergency responders, and in unpredictable situations it is imperative to have the quickest response possible.  This is critical in an assisted living facility as residents are likely slower moving and may have impaired hearing or eyesight.  Some fire alarm systems can even indicate which detectors or alarms within the facility initiated the alert which is helpful to responders as they’ll have a better idea where to start when they arrive on site.

The reasons why an assisted living facility would need a security system are evident.  There is a need to protect residents, staff, visitors, medical records, physical assets, and facility property.  A comprehensive security system that includes access control, surveillance, fire alarms, smoke and carbon monoxide detectors, and a monitoring service is essential.  At Perfect Connections, Inc. our licensed integrators can help design a custom and comprehensive system that is tailored to the specific needs of your facility.  Every organization is unique and should be treated as such, especially when it comes to matters of security.

If you live or run a business in Central or Northern New Jersey and would like information on any of the topics discussed above, please call 800-369-3962 or simply CLICK HERE.

Image Credit: Image by U.S. Department of Agriculture-Flickr-Creative Commons

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Can Central Monitoring be Replaced by Self-monitoring?

June 23, 2015 By Leave a Comment

Traditionally in any monitored security system, the individual security devices are installed by a systems integrator and when an alarm sounds or something looks suspicious a signal, and sometimes a video clip, is sent to a central monitoring station which then either contacts the end-user or the local authorities to initiate an emergency response.  This system still exists today and is considered an effective means for preventing disaster and catching criminals.  However, in light of recent technological advancement, the end user now has the capability to “monitor” their own property via their mobile device.  One has to wonder, how effective can self-monitoring be and could it actually replace a central monitoring service?

Our licensed team of integrators at Perfect Connections, Inc. has been providing comprehensive security system solutions to businesses throughout northern and central New Jersey since 1992.  We have seen how technology can affect not only individual security devices but the system as a whole.  There are pluses and minuses to every situation, but its understanding which methods and devices provide the most benefits that make the difference, and monitoring services are no exception.

As a business owner it’s nice to feel in control of your facility and what goes on within it.  This is where the idea of self-monitoring comes into play.  If you have a security system installed at your facility, it can be set up to send notification directly to your mobile device.  This means that when there is a disturbance, maybe an intruder walks in front of a motion sensitive video camera, a video clip can be sent directly to your smartphone or mobile device so you can act.  The same is true of a tripped alarm.  This all sounds great, right?  However, it’s not without its limitations.

One of the major drawbacks of monitoring your own alarm system is failure to initiate an immediate and adequate response.  This could happen for a number of reasons.  One being your mobile device is turned off or not on your person.  Another could be a missed notification.  As a business owner you likely have enough on your plate to occupy the full 24 hours of the day, never mind trying to keep an eye on your facility at all times.  It’s a feat not likely met by any independent business owner, you have to sleep at some point.  Self-monitoring can also become a nuisance, receiving excessive notifications throughout the day.  The constant interruption would be enough to drive anyone mad.  It’s for these reasons central monitoring services continue to prevail.

The goal of monitoring an alarm system is to create a proactive response versus a reactive one.  In the recent past, surveillance footage was primarily being utilized in “after the fact” scenarios where local authorities would try to catch a perpetrator or solve a crime based on recorded footage.  Today, with real-time video verified notifications and improving communications, local authorities stand a better chance of catching someone red-handed.

There are essentially four different types of monitoring that can be implemented, including self-monitoring.  There’s onsite monitoring which typically consists of paying someone to sit and stare at TVs or computer monitors.  According to a study from Sandia National Laboratories the attention span of a person viewing surveillance footage for just 20 minutes will be “significantly diminished.”  It’s not a very reliable or economical method to ensure the security of your facility.

Then you have remote monitoring where surveillance footage is monitored off site by streaming footage over the internet to a remote location.  However, this doesn’t mean someone will be vigilant 24/7.  This could mean streaming it to your home computer and that would only be effective if someone were there to monitor it.  Lastly, there’s professional remote video monitoring.  This type of monitoring typically employs operators that are trained on how to interact with local authorities and respond to different security scenarios.  These types of monitoring stations are typically staffed 24/7.

Professional remote video monitoring is an advantageous service because the operator on duty can interpret live video footage and provide useful information to the local authorities.  Information that isn’t necessarily transmitted to a mobile device in a 5-10 sec video clip; things like a perpetrator/s physical description, maybe the license plate or make and model of their getaway vehicle, what the suspect is doing, how many people are present, and whether or not the suspect/s is armed.

This type of monitoring can also help filter our false alarms and fees incurred by false dispatches by validating on site activity with the end user via real-time footage.  As the end user you can also request that the operators perform occasional virtual tours throughout your facility or parts of it.  These routine surveys of your property would help detect any disturbances but also help in general maintenance of your facility.  An operator may notice  things like loose wires or a piece of equipment that looks out of place.  Depending on your facility’s capabilities, monitoring operators can sometimes interact with suspects or people on site through speakers on a VoIP (voice over internet protocol) system.

While new technology continues to usher in the desire for self-reliance it also fosters further development of security system components and the way monitoring services are able to interact with them.  Many industry professionals agree that having a professional monitoring service is still the preferable method of watching over your facility.  There’s simply too many holes in trying to self-monitor your own business.  According to Simon Morgan, director of Technology, SureView Systems, “The central station remains the first line of defense.”  Matthew Riccoboni, director of Marketing, OzVision, says, “There truly is a value in 24/7 monitoring by the central station. Customers like to know someone is keeping an eye on their assets whether they are awake or not.”  With a central monitoring station you can rest easy knowing someone is always there to initiate a response.

At Perfect Connections, Inc. our licensed integrators have been providing comprehensive security systems to businesses throughout northern and central New Jersey for the past 23 years.  We understand the value our customers place on their business that they’ve worked so hard for; we work to provide the best solutions to fit their specific needs.  If you live or run a business in central or northern New Jersey and would like information on any of the topics discussed above, please call 800-369-3962 or simply CLICK HERE.

Check out this video on actual events that highlight the differences between monitoring stations that have video verification and those that don’t.  The last scenario is what everyone wants to avoid. Link: What is Video Verification?

Image Credit: Image by Bosch Service Solutions-Google-Creative Commons

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