Alarm System Maintenance 101

December 30, 2019 By Leave a Comment

So you bought an alarm system, what kind of maintenance and service should you do?

Really, you won’t need to do too much. It should work flawlessly for quite some time. The first thing to go will be batteries. All systems will have to have their system battery replaced after 3 to 5 years. When the battery is low, the keypad will notify you as will the central station. The batteries for most alarm systems in service today are 12 volt and 4 to 7 amp hour. Newer graphic self-contained systems have different smaller batteries – for example, the 2Gig Go Control has a 7.2 volt back up battery. All batteries should give you 24 hour back up. It is not a bad idea to schedule replacement of your battery every 3 years to preempt any possible issues.

If you have a wireless alarm system, you will also need to replace the batteries in the various devices such as door and window transmitters, wireless motion detectors, wireless glass break detectors, wireless carbon monoxide detectors, wireless smoke detectors, key fobs, panic buttons, and other wireless devices. Most of the new devices use lithium batteries, from CR123 3 Volt lithium batteries to lithium watch sized batteries. The smaller the device, the smaller the battery. Typically the bigger batteries last longer, 3 years plus, while the watch type batteries last 2 years plus. Devices that are used most often, like entry doors, drain quicker. On the newer systems, the keypad tells you which transmitter has a low battery, making replacement easy.

Make sure your alarm company shows you how to change the batteries during the installation. You should also get a list of the batteries required for all the various devices you have so you don’t have to scramble to find out when they are low. If you choose not to replace your own batteries, the alarm company should be happy to replace them for you.

Older systems use typical alkaline batteries, 9 volt, AAA and AA are common. These need to be replaced more often. Many older systems don’t tell you when the batteries are low so regular replacement is necessary.

Other than changing batteries, not much else is necessary. Make sure devices such as motion detectors and smoke detectors are clear of spider webs and that’s about it.

If installed and programmed correctly, your alarm system should monitor all parts and devices on the system, as well as services it is connected to, like power, telephone, and cellular. If any of these systems go down, your alarm system should alert you to that fact. The first reaction is to think that there is something wrong with your alarm system, when in reality it is working correctly. It is supposed to tell you when it is compromised when a service it relies on is not working properly.

Even though the system monitors itself, testing the alarm system is something that you should regularly do. You depend on your alarm system and you should make sure that it is working properly all the time. The best way to test the system is as follows: Call the central station and put the system on test. Arm the system and then trip a zone. Reset the alarm and then call the central station to make sure they received the right signal. Next week put it back on test and trip the next zone. Go clockwise around your house and you will eventually check all your devices. It is worth the effort to protect your home and family.

If you live in Central or Northern New Jersey and would like information on any of the topics discussed above, or if you would like us to perform a Home Safety and Security Audit, absolutely free, please call 800-369-3962.

Filed Under: Business Security Systems, Home Security Systems Tagged With: , , , , , , , , , , , , ,

Common Misconceptions When It Comes To Home Security Systems

December 16, 2019 By Leave a Comment

A home is so much more than a physical structure that you reside in. It’s where you have lazy Sunday breakfast with your spouse and kids. It’s where you enjoy a cup of hot coffee on your back porch. It’s where you read bedtime stories to your children and tuck them in at night. It’s where you might keep precious assets. It’s where you and your family live life to its fullest. How and what are you doing to protect all of that? Odds are, if you haven’t already installed a home security system, you’ve at least thought about it at one time or another. So what has been preventing you from taking the plunge? Well, like many homeowners, if you think you know all there is to know about security systems, you’ve probably convinced yourself or been falsely informed that you don’t need a comprehensive security system. There are a vast array of myths and misconceptions about home security systems, and you will learn why and how they are simply untrue.

My home is in a safe neighborhood, nothing bad could happen here.

Yes, we would all love to believe that we live in a Utopian society where everyone Fingerprint & broken glass-West Midlands Policecontributes, gets along, and the sun is always shining, right? Unfortunately, just as the weather is unpredictable, so is human nature. Criminals don’t care if your neighborhood is considered safe, if they see vulnerability, they see opportunity. Don’t fool yourself into thinking your home is safe because of your surroundings. Statistically, 88% of all burglaries happen residentially, 86% happen when someone is home. Don’t wait for something tragic to happen. Take initiative and contact a trusted home security systems specialist at Perfect Connections, Inc. before it’s too late.

I don’t own anything a burglar/intruder would want.

While it may be true that you don’t own expensive valuable items, or have wads of cash lying around, burglars/intruders aren’t always after your jewelry or money. Whatever the intentions of a criminal, you have to assume if they are breaking into your home, they’re after something. Even if they don’t steal something of monetary value, they might accidentally grab something that is irreplaceable and of emotional significance, or worse, cause harm to you or a family member. According to safewise.com, “1 in 3 homes without a security system will fall victim to a burglary as compared to 1 in 250 homes that do have a security system.” Don’t presume to know what criminals are after, protect what matters most with a comprehensive security system solution.

Security systems don’t work and are too expensive.

Thinking your security system is going to act like an impenetrable force field that will deflect potential intruders or criminal behavior is just not realistic. Neither is believing a comprehensive security system won’t do anything for your home and your family, or that it’s too costly. The cost in damages from a burglary can be far more financially draining than the cost of a comprehensive security system with alarm monitoring. Never mind the emotional toll it can take on you and your family.

Luckily, the evolution of security systems has allowed professionals to offer a wider range of economic solutions to fit your budget. You can actually save money by installing a home security system; many home insurance providers offer discounts for doing so. Beware of security systems companies that lowball their price quotes, odds are you’ll end up being just a number in a sea of inadequately protected customers. Watch out for companies that offer you an “accurate” quote over the phone, how can they asses your home’s needs if they’ve never been there? A full home security assessment should be done in person by a licensed specialist, and don’t let anyone convince you otherwise.

Security systems have been proven to deter intruders, in fact the Electronic Security Association’s “Home Safety Fast Facts” report indicates 9 out of 10 burglars purposefully avoid homes with security systems. Thinking that security systems don’t work fast enough is inaccurate. Some systems alert the authorities within 45 seconds, and if a patrol car is in the area, the likelihood of the perpetrator being caught is higher. Even if a burglar were to get into your home, the second your alarm goes off, the sound and attention will typically drive your intruder away.

My home is not built to accept a security system.

Old home-Brad ClinesmithMaybe you live in an old Colonial or Victorian house where the walls are solid and accessibility throughout the home is challenging. You might assume the construction of your home wouldn’t allow the installation of a home security system because it would require extensive drilling and/or remodeling. In the past there might have been a tinge of truth to that assumption, however, today many if not most systems are or have wireless capabilities. Not only is a wireless system convenient in older homes, or any home for that matter, but it’s aesthetically more pleasing as it eliminates any loose or dangling wires. What if a burglar were to cut phone and power lines? According to nightwatchprotection.com, “With wireless phone and internet technology combined with battery and backup generator support, you can expect your security system to be up and running under the worst conditions.”

My pets will set off false alarms, besides they’re like built-in security units.

While a barking dog can make a potential intruder run in the opposite direction, they can’t always differentiate between a threat and a familiarity, never mind the fact they can’t contact emergency services. Pets may not alert you if they recognize the intruder, for example, someone who had previously done work in your home. A comprehensive security system does not discriminate, if a window is broken, the alarm goes off. If the door is kicked in, the alarm will sound and the authorities will be notified, giving you and your family time to get to a safe place.

Worrying your pets will sound a false alarm is less of concern with todays’ advanced motion detectors. The detectors that are pet friendly are set to pick up motion from objects over a certain weight. This decreases the chances of a false alarm, and you don’t have to fret about your pets wandering around your home.

All security systems are the same and they’re too complicated.

Couldn’t be farther from the truth. Each security systems company will have different products, procedures, and policies. Your security systems professional should be able to customize a comprehensive system that suits the individual needs of your home. Don’t fall for a “one size fits all” solution. As far as systems being too complicated, technological advancements have simplified user interfaces making them easier to operate. Many systems utilize graphic touch screen controls that provide step by step instructions.

It’s important to do your homework and shop around to figure out which company best suits your needs. Put your trust in companies with a proven customer retention record and a history of experience like Perfect Connections, Inc. We have 98% Customer Loyalty Rating, and have been providing security system services to Northern and Central New Jersey since 1992.

 

Image Credits: Image #1 by West Midlands Police-Flickr-Creative Commons, Image #2 by Brad Clinesmith-Flickr-Creative Commons,

 

 

Filed Under: Home Security Systems Tagged With: , , , , , ,

How To Stop Shoplifting This Holiday Season

December 9, 2019 By Leave a Comment

Helpful Tips to Prevent Shoplifting

Each year, shoplifting accounts for millions of dollars of loss for businesses all across the country. Some of the most common items stolen include watches, jewelry, music, books, clothing, and even car parts. While installing a security camera can help to identify suspects after the theft occurs, there are quite a few things a retailer can do to stop shoplifting from taking place in the first place.

Some actionable tips that can help all types of retailers this holiday season include:

• Greet customers as they come into the store.
• Watch for the customers who avoid eye contact, linger, are constantly looking for the employees, wander around the store or seem to be overly nervous.
• Make sure your employees keep moving and walking around the store.
• Maintain the store and keep it well-organized and clean.
• Restrict the use of the fitting rooms to only customers who request them.
• Install various anti-theft devices.
• Create a shoplifting policy and make sure to enforce it.
• Hire plenty of employees.
• Talk to other businesses in the area about suspicious behavior they may have seen.
• Keep items that are often stolen in plain view.

If you ever do suspect that a person is shoplifting, do not accuse them of this. Instead, just ask them if you can either help them or ring them up. Keep an eye on the person and contact security or a manager right away. You should never attempt to stop the person that’s shoplifting, and if they wind up leaving the store, try to provide a detailed description of the individual, as well as what they are driving.

4 Tips to Safeguard Your Business from a Break-In

Good business security offers peace of mind and helps to prevent acts of vandalism and robberies. Being able to protect your business from a possible theft and break-in is essential for creating a safe environment for your customers and workers – all while protecting your assets.

Below are 4 tips that will help you keep your business safe and sound:

1. Find vulnerable areas.
The first step is to take a walk around the building. Hunt for any damaged windows, doors or other locations where someone could get in undetected. Repair or replace any weak areas.

2. Use video surveillance (CCTV). This is perhaps the most important component of good business security. Having video surveillance allows you to see what is going on. With today’s CCTV systems, you can have live access to your cameras, day or night, from wherever you are (as long as you have access to the internet). And, if a break-in does occur, you have the evidence necessary to catch the culprit. This will also help protect your business from employee theft.

3. Use access control card systems. There are likely some parts of your business where you have rather expensive assets or sensitive information. When you install an access card control system, you will be able to limit some rooms to only authorized individuals. If someone were to break-in, they would have a hard time getting into these locked areas.


4. Advertise your security system. Once the security equipment has been installed, be sure that you post stickers and signs all around letting would-be burglars know about the system.
When you secure your business as outlined above, you’ll have peace of mind knowing your location is safe and sound.

Filed Under: Business Security Systems Tagged With: , , , , , , ,

Protecting Your Home While Away For The Winter

December 2, 2019 By Leave a Comment

If you are lucky enough to leave your home up here in the Northeast for extended periods of time during the winter and stay in warmer climes, there are some things that you should do to make sure you don’t return to a disaster.

  • You should have a burglar alarm installed to protect your home from burglars while you are gone.  If your house is empty for prolonged periods, you open yourself up to another unwelcome possibility – the squatter.  Simply, somebody who found out you are not around and takes the opportunity to stay at your home.  They will not take as good care of it as you do.
  • Add smoke detectors to your alarm system.  If a fire breaks out in your absence, the fire department will respond and handle the situation.  You will no longer have to rely on your neighbors seeing smoke or flames to call the fire department.
  • Add low temperature detection.  You turn your heat down, probably to around 50 degree when you are gone.  If your heater fails, and  If the temperatures drop and stays below freezing, it will not take long for the temperature in your home to drop.  Your pipes that run in outside walls and through the garage are particularly prone to freezing quicker.  If these pipe crack you can have potentially huge problems.  A low temperature sensor will alert you if the temperature in your home drops below a certain point.
  • Add water detection sensors.  Water sensors placed near the hot water heater, sump, and low point in the basement will alert you if your have a water problem in your absence.
  • Add opening/closing reports with reporting.  You will be notified via email or text message when your system is armed and disarmed.  You can see if anybody with legitimate access to your home is entering.  You can also know if the person entrusted to check on your home is doing their job.

If you already have a burglar alarm system, smoke detectors, low temperature sensors, and water sensors can all be added.  Opening/Closing reports can be programmed in.

The central station can notify you and anybody you choose if any of the above events occur.

To make it even easier and more convenient, choose an interactive system for more control.  See our recent blog post on interactive systems.

If you live in Central or Northern New Jersey and would like information on any of the topics discussed above, or if you would like us to perform a Home Safety and Security Audit, absolutely free, please call 800-369-3962 or simply click the link below.

Click here for us to contact you.

Filed Under: Home Security Systems Tagged With: , , , , , ,