Planning For Emergency For Businesses

Creative CommonsNo business is immune to risk or unpredictable circumstances. In an emergency, often times, there’s an influx of panic for those involved. Our dedicated and hardworking emergency responders-firefighters, EMTs, ambulance, and police-are the ones who keep a strong front and are prepared to help us through these tough situations. As a business owner wouldn’t it be great if there was a way to lessen the constant fear of unknown threats to your organization? Fortunately, there is something you can do for your business, your employees, yourself, and the responders. Be prepared and have a plan.

At Perfect Connections, Inc. we believe instead of being fearful or worrisome about the unknown, you should be as prepared as possible for it. Part of being prepared is maintaining proper security of your organization. We’ve been providing peace of mind to businesses throughout northern and central New Jersey since 1992 by installing comprehensive security systems. A security system is so much more than just a video camera and alarm code. To truly be protected a system should include a monitoring service, some form of access control, video surveillance, fire and burglar alarms, and carbon monoxide detectors. While the physical aspect of a security system offers protection and prevention, it is also important to have some form of emergency protocol within your organization.

What is your plan and why do you need one?

No one enjoys thinking about the potential disasters that could occur in our daily lives, but they are, no matter how unsavory, a part of life. If you haven’t already, you should work with your company, local authorities, and maybe a risk management firm to come up with an emergency plan. The world is an unpredictable place, even if your business is located in a safe area, there are no guarantees. According to Kelly Jenkins, Director of Emergency Management for Lawnwood Regional Medical Center and Heart Institute in Florida, “The worst possible scenario is to be not prepared.” Having some sort of contingency plan is important because it’ll help you recover quicker and reinforce customer’s confidence in the integrity of your business. It’s important to maintain that competitive edge that drives the workforce, as they say, “The show must go on!”

It’s not just being prepared for a disaster, it’s how you continue operation after as well, sometimes referred to as a BC (Business Continuity) plan. What is your BC plan and how do you come up with it? According to Kim Lindros and Ed Tittel for CIO, there are 6 general steps in developing a BC plan, and they are as follows:

  1. Identify the scope of the plan.
  2. Identify key business areas.
  3. Identify critical functions.
  4. Identify dependencies between various business areas and functions.
  5. Determine acceptable downtime for each critical function.
  6. Create a plan to maintain operations.

Once you have a plan the best way to ensure everyone is on board and prepared is to test it. What good is a plan if no one knows how to use it? Have frequent drills so you, your employees, and all personnel understand what they need to do in the event of an emergency. Testing and running drills will eventually create more of a “muscle memory” response so precious time isn’t wasted trying to figure out which steps to take. If you’re stuck on where to begin consider hiring a professional and reference online guidelines like the Planning and Responding to Workplace Emergencies provided by OSHA (Occupational Safety & Health Administration).

How does having a security system affect emergency situations?

As a business owner you want to do everything in your power to protect your organization. Having a comprehensive security system installed may be the catalyst in a better defense. How will the system affect circumstances during an emergency? Imagine there is a major fire at work. As part of your comprehensive security system you have a functional fire alarm and monitoring service. The alarm sounds sending a signal to the monitoring station which then informs local emergency responders. Luckily, due to the speedy response time, firefighters were able to quickly extinguish the flames minimizing property damage, costing you less in repairs. But most importantly you, your staff, and customers were able to exit the facility safely.

Now, without getting too graphic, imagine the shooter scenario. Unfortunately, it’s become an all too common occurrence in our daily lives. So how can a security system help in this type of situation? Your access control system and surveillance come into play. Because you had a swipe card access control system installed at all entries the shooter cannot get into your facility as they do not possess the required credentials. With your surveillance equipment you were able to capture footage of the deviant. The footage helped identify the criminal and authorities were able to detain him/her. This is a best case scenario, but you can see how certain security features, when combined, can be extremely effective in deterring catastrophe.

There are infinite disastrous possibilities that can affect your business, but you can’t spend every minute of every day worrying about them. Instead create a plan and be as prepared as possible. If you are considering a security system for your business for the first time or need an assessment of your current situation do not hesitate to call on our experts at Perfect Connections, Inc.. Our knowledgeable and experienced team has been providing security system solutions to northern and central New Jersey businesses for over 25 years. We believe in helping you protect what matters most.

If you live or run a business in Central or Northern New Jersey and would like information on any of the topics discussed above, please call 800-369-3962 or simply CLICK HERE.

Image Credit: Image by Creative Commons

Connected Homes For Smarter Security

As the technology driven world continues to evolve, our lives are becoming more and more connected.  Virtual distances are shrinking.  This has been happening since the inception of the internet.  You no longer have to fly across the world to have a meeting, you simply login to a virtual meeting where you can talk “in-person” via video chat.  Although it may be imperfect, technology has certainly had an impact on all of our lives in one way or another.

Smart home AccessOur lives are saturated in advanced technological gadgets, everything from our cars to our smartphones, why should our homes be any different?  It used to be enough having a home security system that would alert the authorities in an emergency, but why stop there?  Home automation, or the “connected home,” is quickly becoming an integral part of a comprehensive home security system.  It’s a driving force that is changing the way homeowners and system integrators perceive “home security.”

As a licensed security system provider, our professionals at Perfect Connections, Inc. are always looking for the best ways to protect your home.  We have been providing comprehensive security system solutions to residences throughout northern and central New Jersey for the past 25 years.  Technological advancement means we are constantly learning and adapting our solutions to best suit client needs.  That’s not to say just because something is new that it should be implemented, we do our due diligence before installation of any product including home automation devices.

Home automation products aren’t exclusively linked to home security.  In fact there are a plethora of automation devices that can be installed separate from a security system, often requiring a DIY (do it yourself) approach.  For example there are devices that can be attached to kitchen appliances that can be controlled by logging into apps on your smartphone.  However, rather than complicating our daily lives by having to download separate apps for everything in our homes, we have steadily been adopting technology in an effort to streamline and simplify.  When it comes to home security, with DIY solutions you’re likely not getting full coverage while simultaneously complicating processes.  Plus they often lack continuity and one of the most important aspects of a security system, monitoring.  Rather than separating the functions of a home security system and home automation, integrators and homeowners are combining the two creating more efficient and effective life safety and lifestyle systems.

One of the top benefits of home automation is convenience.  Capabilities include remote interaction with home devices and your security system.  Imagine being able to know the exact moment your kids walk through the front door while you’re at work or on your way home.  With home automation you’re able to set up custom notifications that will be sent to your smartphone, mobile device, or computer.  This means you can go on vacation and be notified of temperature drops in your home, package deliveries, or close the open garage doors you forgot about before you left.

Depending on your home automation application, often times you can log-in to your surveillance cameras, turn lights on and off, lock and unlock doors, control media (audio and video), arm and disarm your alarm system, all from the convenience of your mobile device.  When integrated with your home’s security system a singular control panel can be centralized to help avoid confusion that can result from having too many different operating mechanisms.

As a homeowner you might be asking yourself “how will home automation affect my security system?”  For the most part home automation is considered a promising and revolutionary approach to added home safety and efficiency, but as with anything, it isn’t perfect.  Any technology that operates over the internet inherently comes with the looming threat of hackers.  Why would someone want to hack a home automation or security system?  To state the most obvious, they’re likely interested in disabling your alarm system so they can break-in.  Other reasons could include wanting to cause general havoc by tampering with your lights or HVAC system, wasting energy for no other reason than driving up your utilities bill; for “fun.”

Fortunately there are ways to decrease the chances of being hacked, both on the user and integrator end.  In many cases home automation operates wirelessly over a home Wi-Fi network.  No matter how protected you think your network may be it should always be protected with encryptions and user authentication.  The same holds true for connected security devices and any device that transmits a signal.  There must be authentication between home automation devices, the security system, and whatever mobile device you are using to access them.  Otherwise your system is susceptible to third party hackers.

Take the case of Insteon home automation systems back in 2013.  Kashmir Hill, a Forbes Staff Writer, highlights the findings of David Bryan and Daniel Crowley, security researchers at Trustwave, and what they discovered is alarming (for lack of a better word).  They found that not only was there a lack of password protection on the consumer end, but that the Insteon products (now discontinued, for obvious reasons) themselves did not require usernames and passwords and were “crawl-able” (searchable) on the web.  This meant that anyone with a little know-how could access and mess with the connected Insteon products; unnerving to say the least.  Be sure to hire licensed professionals that fully understand the products they are installing and how they will interact with your home network.

While technology is imperfect and constantly transforming you can be sure if you hire a licensed security integrator with product knowledge and experience you’ll be setting yourself up for success.  A professional with industry knowledge will be able to ensure your system is as secure as it can be by using products that require authentication and that your network is encrypted.  As a licensed security system provider, our team at Perfect Connections, Inc. understands that securing a home and improving the lives of others doesn’t mean haphazardly throwing random products together just to get a job done.  We have been providing security solutions to homes throughout northern and central New Jersey since 1992.  Technological evolution is never-ending as is our commitment to providing the safest products and security systems available.

If you live or run a business in Central or Northern New Jersey and would like information on any of the topics discussed above, please call 800-369-3962 or simply CLICK HERE.

Image Credit: Image by Phil Campbell-Flickr-Creative Commons

Fly South For The Winter? Here’s How To Protect Your Home

If you are lucky enough to leave your home up here in the Northeast for extended periods of time during the winter and stay in warmer climes, there are some things that you should do to make sure you don’t return to a disaster.

  • You should have a burglar alarm installed to protect your home from burglars while you are gone.  If your house is empty for prolonged periods, you open yourself up to another unwelcome possibility – the squatter.  Simply, somebody who found out you are not around and takes the opportunity to stay at your home.  They will not take as good care of it as you do.
  • Add smoke detectors to your alarm system.  If a fire breaks out in your absence, the fire department will respond and handle the situation.  You will no longer have to rely on your neighbors seeing smoke or flames to call the fire department.
  • Add low temperature detection.  You turn your heat down, probably to around 50 degree when you are gone.  If your heater fails, and  If the temperatures drop and stays below freezing, it will not take long for the temperature in your home to drop.  Your pipes that run in outside walls and through the garage are particularly prone to freezing quicker.  If these pipe crack you can have potentially huge problems.  A low temperature sensor will alert you if the temperature in your home drops below a certain point.
  • Add water detection sensors.  Water sensors placed near the hot water heater, sump, and low point in the basement will alert you if your have a water problem in your absence.
  • Add opening/closing reports with reporting.  You will be notified via email or text message when your system is armed and disarmed.  You can see if anybody with legitimate access to your home is entering.  You can also know if the person entrusted to check on your home is doing their job.

If you already have a burglar alarm system, smoke detectors, low temperature sensors, and water sensors can all be added.  Opening/Closing reports can be programmed in.

The central station can notify you and anybody you choose if any of the above events occur.

To make it even easier and more convenient, choose an interactive system for more control.  See our recent blog post on interactive systems.

If you live in Central or Northern New Jersey and would like information on any of the topics discussed above, or if you would like us to perform a Home Safety and Security Audit, absolutely free, please call 800-369-3962 or simply click the link below.

Click here for us to contact you.

Sign up for our Email Newsletter  

Proper Maintenance For Functional Fire Alarms

Fire Strobe-Alfonso PierantonioFire is an unpredictable force that can wreak havoc on any business. It is imperative as a business owner, facility manager, or building owner that the proper precautions are in place to help prevent catastrophe. The NFPA (National Fire Protection Association) is a leading advocate in fire prevention and safety. They’ve written numerous codes and standards that have been implemented nationwide. These standards are designed to help reduce the risk and effects of fire. In combination with local regulations, NFPA codes and regulations are what system integrators and contractors have to follow in order to pass inspection from local authorities.

While you no doubt have some sort of fire detection and/or suppression system in operation it’s important to maintain it in accordance with national and local requirements. As a security systems integrator, our team at Perfect Connections, Inc. has been installing fire alarm systems in business facilities throughout northern and central New Jersey for the past 25 years. We specialize in comprehensive security systems that include fire alarms as a major component to a fully functioning system. We do offer maintenance and service contracts helping you preserve a system that will continue to pass annual inspections and work efficiently in the event of a fire.

What goes into fire alarm maintenance? First off, unless you or your staff is trained and licensed, you must hire a licensed technician. This will help avoid accidentally setting off any false alarms which can result in substantial fines. A common starting point, whether the system is fairly new or if you moved into a space with an existing system, is to find out the systems age and maintenance history. The age of a fire alarm system will help determine whether or not components need to be replaced and what type of maintenance might be required.

According to Mike Lohr, director of service marketing for SimplexGrinnell LP, “Systems between five and ten years old may experience component breakdown caused by harsh, but normal, environmental factors. Voltage fluctuations, temperature, and humidity may cause system failure or nuisance alarm problems.” He notes that systems between 5-10 and 10-15 years can provide adequate “life-safety” responses, but those within the 10-15 year marks should be watched carefully. This is even more important if you have a shoddy record of maintenance history as it could have been poorly taken care of in the past.

Aside from knowing the age of your system you have to take any specific regulations the local authority having jurisdiction (AHJ) might have into consideration. While the NFPA provides codes and standards for the nation, the AHJ will likely have their own set of rules that are specific to the area they preside. This means that even if your system meets NFPA standards it may not pass local inspection because of AHJ specifications. For this reason it is imperative to hire experts that are licensed and educated not only in maintenance specific to your system, but national and local requirements as well.

In most cases fire alarm systems must be inspected at least once a year. Some may require a more frequent assessment. It really all depends on the type of business. During an inspection all components of the system will be tested so if something is not functioning properly, it will likely be taken care of at that time. Before an inspection you should notify the building occupants as the alarms will be tested and it gets noisy. Your alarm system company is the one who should contact the alarm monitoring station and local authorities in advance to avoid false emergencies.

Maintaining a functional fire alarm system is key to preventing potential catastrophe. It helps protect not only the physicality of your business, but everything that goes into running your business, i.e. you, your employees, company records, and equipment. If you ever consider cutting corners when it comes to fire alarm maintenance carefully consider the extent of what it might cost you if you do.

While as a business owner you may not need to know all the fine details of what goes into fire alarm maintenance, it is important to have a basic understanding of what you can expect when the time comes. For further information on fire alarm maintenance and inspections check out our related blog post HERE. If you run a business in northern or central New Jersey do not hesitate to call on our licensed technicians at Perfect Connections, Inc.. We have been providing comprehensive security system solutions including fire alarm installation and maintenance since 1992.

If you live or run a business in Central or Northern New Jersey and would like information on any of the topics discussed above, please call 800-369-3962 or simply CLICK HERE.

Image Credit: Image by Alfonso Pierantonio-Flickr-Creative Commons